Whitechapel Grand

Location: 232a Whitechapel Road Whitechapel, London, gb

Star Rating: 6.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Non-smoking throughout
• Cashless payment available
• 24-hour security
• Free wired internet
• Internet access

Rooms Available

• Superior Studio

  The fully equipped kitchen features a refrigerator, kitchenware, a microwave and a tea and coffee maker. A seating area with a TV, a desk and a private bathroom are provided in this studio. The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Key access

• Studio

  Guests can make meals in the kitchen that has a refrigerator, kitchenware, a microwave and a tea and coffee maker. A seating area with a TV, a desk and a private bathroom are offered in this studio. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Key access

• Superior Apartment

  This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. The apartment is furnished with a desk and a seating area and offers a wardrobe and a sofa. The unit has 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Key access

Guest Reviews

• Elena (5/5): Comodo per la posizione ma sporco - Il personale é stato molto accogliente e disponibile. Posizione buona perché molto vicino alla fermata della metropolitana. La struttura é molto sporca, la scala di accesso, scomoda e molto ripida ha un pessimo odore. La finestra nella stanza al nostro arrivo era aperta, abbiamo tentato di chiuderla ma era difettosa e lasciava passare uno spiffero d’aria, al nostro arrivo l’appartamento era anche molto freddo ma nessuno ci aveva avvisati che avremmo dovuto provvedere noi ad accendere la caldaia.Le lenzuola non erano pulite, e uno degli asciugamani era sporco. L’accesso alla struttura é una piccola porta molto fatiscente accanto ad un attività commerciale.
• Jessica (7/5): -
• Jasrotia (10/5): -
• Mohammed (10/5): Loved it. 5stars - Clean comfortable space. Easy to find. Everything was good
• Óscar (7/5): Correcto. Metro cerca - Anfitriona muy atenta. Nos dejó entrar antes y se preocupó por todo Un poco de ruido, barrio concurrido
• Khandoker Rakhi (10/5): - I really like the manager's responsibility. Cigdem's service is very good and we are very happy.Thank you so much. We didn't find anything we didn't like
• Ashish (9/5): -
• Elide (6/5): - Di fronte alla metro La struttura non era pulita
• Miriam (6/5): - El precio a ser un apartamento privado, baño incluido El ruido, tanto del exterior como de arriba
• Mubashar (7/5): - Very nice and friendly staff Too loud
• Emdad (8/5): - Location is good for Whitechapel. BD
• Nazrul (6/5): -
• Muhammad (8/5): -
• Mohammed kawsar Hossain (10/5): Value for money - Service, If there is a problem, they respond quickly and fix it. Room facilities
• Martin (7/5): -
• Sadiq (6/5): Narrow entrance but close to everything needed. - Very close to the underground station. Busy and happening. 2 queen sized bed with extra blanket and pillow. The stair is so narrow to carry mid sized luggage upstairs. As the apartment is on the main street and close to hospital, a lot of ambulance sirens and automobile horns may disturb at night time aswell.
• Aziza (6/5): - Ottima posizione,comodo I vicini di sopra non stavano fermi tutta la notte ,magari metterei qualche straccjo per asciugare i piatti
• Daniel (10/5): -
• Mehmet (10/5): Preis / Leistung Top für ein gemütliches Zimmer - Preis / Leistung war Top. Zimmer war sauber und Frisch. Ausstattung: Alles was man so braucht, von Fön bis Bügeleisen. Wir hatten zwei Doppelbetten im Zimmer so wie eine Wohnküche und eigenem Bad. Ein Sofa stand auch in Zimmer. Die Gegend: Multikulti, sehr viele Shops und Restaurant. Sehr belebt. Underground weniger als 5 min entfernt. Das Personal ist jederzeit über Whats app erreichbar. Ich habe keine Aufzüge gesehen. Für Menschen die keine Treppen steigen wollen, vielleicht ein Problem. In der Nähe ein Krankenhaus, oft ein Krankenwagen unterwegs, falls sehr empfindlich, kann es vielleicht stören. Nachts haben wir nichts gehört.
• Ana Monjas (4/5): HORRIBLE - SOLO NOS GUSTO LA UBICACIÓN. La habitación era ENANA! lo primero que nos dijo la chica de la casa es: UY ESTA NO ERA VUESTRA HABITACIÓN, ES MAS PEQUEÑA DE LO QUE HABEIS RESERVADO, LA VUESTRA ERA LA DE ARRIBA PERO LA TENGO OCUPADA. Alucinamos ya que no nos ofreció ninguna solución. Por otro lado, sin avisar el primera día entraron en la habitación a tirar la basura, cosa que creo que deberían de indicar para no asustarte si ves las cosas cambiadas de sitio, por otro lado le indicamos a la chica que como éramos 5 personas necesitábamos mas papel, nunca lo trajo ... en la habitación había un ruido constante de una caldera que estaba justo encima de una de las camas, la limpieza era regular y el espacio para 5 era tan reducido que no podíamos caminar libremente por la habitación. Para ir a la habitación había que pasar por un establecimiento de pollo frito, el olor era nauseabundo.
• Sabbir (10/5): - Sehr schön
• Sylvain (4/5): Logement moyen - Le confort de la literie L'hygiène du linge de lit, tâches sur les draps, taie oreiller moisie, micro-ondes et pommeau de douche rouillé, douche moisie, pas assez de vaisselle pour 5 personnes, vaisselle sale
• Thomas (10/5): - La situation géographique est idéale avec le métro rapide et proche Le coût du métro plus loin du centre
• Salman (8/5): Todo muy bien - Era muy centrico y cerca de la parada de metro y el personal muy amable sobretodo quien me atendió me dejó entrar antes a hacerme check in, Cigdem fue muy amable Esta en una esquina en una calle principal toda la noche se escuchan sirenas, algo que a principio no pense
• Jorge (9/5): Buen lugar precio calidad - La ubicación, y el personal muy buena atencion Solo como detalle la calefacción se demora un poco en temperar
• Yasmina (7/5): Agradable y bien ubicado! - Buena ubicación y cerca del metro de Whitechapel para moverte por todo Londres! Habitación con lo esencial y pequeña cocina perfecta para preparar cualquier cosa si es necesario. También esta equipada con los utensilios necesarios. Remarcar la buena atención que tuvimos en todo momento desde el hotel Vilenza que son los que gestionan el apartamento! Super amable y muy simpático! Te dejan guardar las maletas en el hotel que esta a pocos metros del apartamento hasta la hora del checkin y tambien en el checkout. Se oye un poco el ruido de la calle y quizá si las cortinas fuesen mas opacas o dobles ayudaría a que no entre tanta luz, pero por lo demás todo genial!
• Mohammed (8/5): - Nice clean but only one problem stairs high so you need light all the time,but there sensors light it’s doesn’t on quick and turn off quick it’s not very good Part from this issue everything fine
• Sarlota (8/5): -
• lauren (10/5): Really helpful staff and spacious and good location - Cigdem was extremely helpful Everything was great
• lauren (10/5): - Cigdem was really helpful
• sharif alom (4/5): -
• Rubel (1/5): Bad - Nothing Too noisy from the work going on all the time, started early in the morning.
• Oleksandr (7/5): Apartment is not in the best condition and place but keep clean and owner trying to give good service . If you don’t wan - Everything was enough for the group of 5 persons for few nights. If you travel with boy’s group for weekend - more than enough to get place for sleeping few nights. But nothing about comfort when you travel with family. Very specific location, even it’s not far from centre of London.
• Eric (4/5): -
• Mohammad (1/5): Cleanliness is poor. Entrance are very dirty, bed , towels are poorly washed can see various spots. -
• Sara (5/5): - Posizione x mezzi trasporto e staff gentile e disponibile Appartamento piccolissimo per 5 persone
• Gonzalvez Sanchez (6/5): -
• Debashish (8/5): -
• Billel (10/5): -
• Reshmi (5/5): -
• Leandro (9/5): - Posizione comoda a metropolitana, ospedale e negozi cibo Nulla
• sharif (10/5): -
• Anaïs (7/5): Bon séjour dans la mesure où nous n’y étions que la nuit. - Literie très confortable Agréablement surprise car par rapport aux photos, il s’agissait d’un studio et en fait, nous avions la chambre apart. Hôte agréable et bon service de bagagerie L’emplacement/la devanture ne donne pas « envie »… Le ménage est inexistant (très sale sous les lits) et manque d’entretien.
• Frieda (5/5): C’était un bon séjour découverte d’un nouveau quartier de Londres - L’emplacement proche de tout les lieux d’intérêt Le chauffage ne fonctionnait pas le bruit mais bon situé à côté d’un hôpital
• Kenzz (2/5): C’était horrible car mes draps était degeulasse plein d’excréments !!! Inadmissible -
• Jessica (9/5): Très bon rapport qualité prix - L'accueil de l'hôte et sa disponibilité. Le quartier animé Metro et bus à proximité Appartement très propre Draps et serviettes blanches très propres Très bon rapport qualité prix A revoir la literie qui s'affaisse un peu Couloir très étroit avec odeur (rien a voir avec le studio)
• SandrineN65 (7/5): - La proximité du métro et du supermarché. L amabilité de la personne qui est venu nous accueillir. Le bruit dans l appartement. Mal isolé on attend les sirènes et voitures toute la nuit. Pas de réception alors que c est indiqué pour récupérer les clés.
• kalam (10/5): - Perfect for me an my family stayed there once before will be booking again next when I’m down in London 👍
• Krishna (1/5): - Nothing worse place
• Mostafa benzir (1/5): Disgusting and disappointing. - Nothing The whole property is a scam, stayed their for 2 nights first we get in their the whole room was dirty specially the toilet , the sink was block the roof has a hole and water dripped in all the time . They put towel everywhere in toilet. Their is no lift the whole apartment is held on a very old dirty building and very long stairs . Not suitable for child or senior citizens. The price i paid it is not even deserve half of it. Stay away from this property.
• Sebastan (8/5): Very good - Bath room facilities. Bed mattress.
• C (7/5): Good -
• Deborah (9/5): Superb - The location was perfect, also the host was very helpful,very clean
• Ahsan (6/5): Pleasant - Good host. Quick to reply on WhatsApp and help us out when we needed cleaning, or toilet paper rolls etc. It gets really hot in there. We were there during end of June and even though there is a fan in each room it felt like there should have been either more fans or an AC.
• Ziyou (4/5): Disappointing - The place is cheap and the room was quite nice especially for that price The place was hard to find There was no hot water The fan was broken so the room was very stuffy The whole place was quite crammed, we just have 3 ppl staying and I cannot imagine having to accommodate 5 ppl in that room
• Happy (10/5): Exceptional -
• Agata (8/5): Very good -
• Dimple (5/5): I would rate it 5/10 for the reasons listed above. Noise cancellation resolving can take it to 8/10. - The room was spacious and had good facilities like well maintained kitchen with all the required items, spacious bathroom, TV with good internet, fridge, iron fan and extra small cot along with 2 beds. The linens were changed regularly and bins were collected on time. The host was friendly and welcoming. 1) The most disturbing aspect of stay was lack of peaceful sleep in the night. The location is very close to hospital and a pub too. All the three nights, London ambulance sounds were constant and did not let us sleep peacefully. It was especially more difficult for all of us as I had my senior citizen parents and baby with us and sleeping with such loud constant noise almost throughout night is next to impossible. I did raise it once to the owner seeking any noise cancellation material if available. Unfortunately, it was not resolved. After travelling whole day in crowded and busy London, basic peaceful sleep in the night is one of the most essential aspects. 2) Also, climbing stairs up to 2nd floor was difficult for my senior citizens parents. 3) Finding the main entrance of the property was difficult as it was a very small entrance with a very small gate and narrow and unclean stairs leading up to the property. These details are not visible in the property's photos. 4) The place is not a hotel and seems to be three or four flats above the PFC restaurant, converted for rental. This was unexpected.
• Dimple (5/5): I would rate it 5/10 for the reasons listed above. Noise cancellation resolving can take it to 8/10. - The room was spacious and had good facilities like well maintained kitchen with all the required items, spacious bathroom, TV with good internet, fridge, iron fan and extra small cot along with 2 beds. The linens were changed regularly and bins were collected on time. The host was friendly and welcoming. 1) The most disturbing aspect of stay was lack of peaceful sleep in the night. The location is very close to hospital and a pub too. All the three nights, London ambulance sounds were constant and did not let us sleep peacefully. It was especially more difficult for all of us as I had my senior citizen parents and baby with us and sleeping with such constant loud noise throughout night is next to impossible. I did raise it once to the owner seeking any noise cancellation material if available. Unfortunately, it was not resolved. After travelling whole day in crowded and busy London, basic peaceful sleep in the night is one of the most essential aspects. 2) Also, climbing stairs up to 2nd floor was difficult for my senior citizens parents.
• Yameen (10/5): Exceptional -
• Ian (8/5): Very good -
• Hathiwala (8/5): Very good -
• Lisa (3/5): Awful area, place not fit for purpose and dirty - Host was friendly Everything else.. Location was awful. Place was dirty, beds crammed in, zero health and safety, fire alarm was disconnected, lock on door was loose, terrible smell, carpet in hall was filthy, pubic hair in the shower..very shabby
• Sven (2/5): Very poor - Nothing really The apartment is poorly maintained, dirty, stains on the bedsheets and really noisy. Also the bed is sagging and is hard as concrete
• Syed (8/5): Very good -
• Iqbal (8/5): Very good - Manager was very cooperative and responded immediately to all concerns
• Anoop (7/5): Good - The property is budget friendly. There is no recption in the property.
• Md_ahmed (1/5): Unhygienic, unsecured- disappointed - I liked the location I didn't like the hotel facilities that was provided including the broken wardrobe, broken shower head, missing cooker knob, dirty microwave, ceramic bowl chipped edge, dirty pillow cases, dirty floors, electronic door security not properly functioning, broken dining chair leg.
• Lauren (8/5): Very good -
• Morteza (6/5): good only for younger guests who can climbing stairs and mostly suitable up to three nights. - The property's location allows you to walk to most tourist attractions on foot, provided you are comfortable walking over 10 km daily. There is also an underground station nearby, although we preferred to walk. The property is situated in an area with many Halal restaurants, indicating its location within a Muslim community. A Sainsbury's with 90 minutes of free parking is conveniently located about a 3-minute walk away, making temporary parking for unloading luggage easy. Additionally, there is approximately 30 minutes of free parking on the street directly in front of the property, which is also helpful for unloading. The Property manger was very kind and let us for late checking at 12:30 for free. 1. Finding the main entrance of the property was difficult. It has a very small entrance located next to a PFC restaurant, above which the property is situated. The entrance features a very small gate, followed by approximately 12 messy and unclean stairs leading up to the property. These details are not visible in the property's photos, likely because they would discourage potential guests. 2- The property was advertised as being around 35 SQM, while I believe it is closer to 20 SQM or even smaller. 3- During my communication with them, they confirmed that they would have facilities for storing luggage in a safe place before check-in and after check-out. While this was accurate, they failed to mention that the luggage storage is located at the Vilenza Hotel, which is about a 7-minute walk from the property. This was inconvenient as my luggage was heavy and difficult to transport to the Vilenza Hotel after unloading. 4- In reality, this place is not a hotel. It appears to be three or four flats above the PFC restaurant that have been converted for rental. Therefore, guests should not have typical hotel expectations for this property. 5- I have already informed the property manager about the need for basic facilities such as antibacterial wipes, leveling the fridge (as its door cannot be opened properly), providing a new dishwashing sponge for each stay, fixing the non-functional radiator, updating the very old TV which cannot connect to mobile devices, and improving the very slow Wi-Fi, which made watching a movie impossible."
• V (1/5): Bad -
• Dwarak (9/5): Superb -
• Ahmed (7/5): Good -
• Tima (4/5): Disappointing -
• Bracken (10/5): Exceptional -
• Madhu (8/5): Great - It’s worth for the cost Would be great if bathroom has ventilation or fan
• Emili (7/5): Good -
• Charlie (6/5): Pleasant -
• Karim (10/5): Exceptional -
• Sharyn (8/5): Value for money stay in a good location with friendly staff. - Easy to contact by WhatsApp and phone, met by Efe who was very friendly and helpful showing how to access apartment. Apartment was compact but comfy and clean. Nice box of teas and coffees, extra toilet roll supplied too. Outside look and the entrance hall is off putting - doesn’t look clean or welcoming. However the apartment itself is nice inside. Bathroom - floor cracked and shower door broken.
• Windy (4/5): Poor communication and mismanagement made our stay disappointing - There's a lot of restaurants to eat nearby. We waited for a few minutes to get the keys, but no one responded to my message regarding how to retrieve them. When we arrived, no one escorted us or provided instructions on where our room would be. A lady called someone inside the house to give us something, but they mentioned that they were neither the host nor the owner of the apartment. They simply told us to go inside. The lady inside then informed us that one room on the third floor had been cleaned, so we went there and waited for a response from the host. After a few minutes (or possibly an hour), a man entered our room, saying he was there to fix the toilet. He seemed shocked to find us already inside. We were disappointed with our stay, and I hope you take better care of your tenants in the future.
• Sriraksa (9/5): My family are happy :) - The place is great and really close to the Underground – super convenient!
• Leila (10/5): Exceptional - It was very spacious and open the staff were great help and trustworthy very easy to reach out to them and specially very understanding nice clean home will definitely come back on our next visit 😀 👍 No comment everything was great
• Holly (10/5): Laura was a great host who gave us speedy and detailed help with finding the apartment and instructions for inside like - It was perfect for a friend group of four looking for accommodation for the night , nice big area for us all to use! Can be a bit noisey in the night due to being close to the hospital but that was expected and only happened twice so it wasn't bad at all
• Mohammed (10/5): Exceptional -
• Sumareh (10/5): Great stay - Had a great experience Efe was very professional and easy to communicate very helpful
• Baah (8/5): Very good -
• Jessica (8/5): If small issues were resolved, the stay would of been much better - Having the family all in one room for our stay is what we wanted The entrance to the property was not very appealing , No smoke alarms! Waste on shower tray had no water trap so smell of drains was evident in bathroom
• Imran (10/5): Exceptional - Staff was really helpful and friendly
• Diego (8/5): Very good - Very cold, the heating didn’t work,
• Nikola (2/5): Very poor - it was a catastrophe. no warm water. window was broken It was cold and the heating didn't work Check in was 3 p.m. so you can not write check in is 2 pm possible WiFi doesn't work after midnight the worst accommodation I had
• Carla (4/5): Disappointing - The airbnb was as described in the pictures and the host was responsive and polite. However, the apartment was freezing cold when we arrived. The heating was only put on by our host as we came into the apartment. Considering that it was -4 degrees outside this is completely unacceptable. The windows were letting the cold air in as well so after a few hours the apartment was still quite cold. Although the apartment was ok, I would NOT recommend going to this place specially in winter.
• Hiwot (1/5): Bad -
• Rafal (10/5): Exceptional - Great location, close to the underground station and local shops. Clean room, enough space to fit family of 5. Great communication with the host.
• Ugne (8/5): Very good -
• Uzayr (5/5): Passable - Beds were comfortable, it was clean, manager was nice. Heating didn’t work, was freezing, draft came from windows and shower was broken. Tv didn’t work. No toiletries even though it’s mentioned in description. Only towels included. Location is wrong on map and the place is above takeaway which is not appealing.
• Manu (5/5): Good property but heating not sorted - All the appliances needed for comfortable stay was available. There was no heating and the people couldn't fix the problem. The carpets were average. Provided a small, full of dust electric heater to survive the night. There was no problem with central heating. People don't know how to set it up. Once I sorted the boiler myself, it was up and running and very efficient. Nice place with no heating is no good for customers. There was smell of gas inside toilet and outside on stairs. Gas is leaking some where. It is serious issue. It is big fire hazards, time bomb ready to click.
• Turaz (4/5): Disappointing - I didn't know that there was no lift in this place, I remember I booked a hotel, but i got an apartment room in 2nd floor. It was terrible for me to climb the stair case with 4 big suitcase, the lady (with key) was kind enough and helped me with 1 suitcase.
• Reuben (9/5): Superb - Location was fabulous - across the road from Whitechapel tube station. Clean, beds were very comfy, lovely shower. Host was friendly and on call to help at any time. Baggage storage a 5min walk away was appreciated. The Royal London Hospital being directly behind meant there were quite a lot of sirens plus the regular traffic noise. We were tired and it didn't disturb us, but something to be aware of. The space is tight - no worries if you spend most of your time out sightseeing. Dish towels would have been good
• Pratik (10/5): Exceptional -

Photos