Paradise Malahide

Location: B.P 535 Rubona, Rubavu, Gisenyi, rw

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 11:00 AM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Restaurant
• Pets allowed
• BBQ facilities
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Non-smoking throughout
• Shuttle service (additional charge)
• Evening entertainment
• Entertainment staff
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Private beach nearby
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Japanese garden
• Covered parking
• Fishing nearby
• Water sports equipment
• Beach club nearby (surcharge)
• Bicycle-friendly property
• Beach toys
• Charcoal grill
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Twin Room with Lake View

  The twin room offers a private entrance, a seating area, a terrace with lake views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Shower chair
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Lockers
  • Fire extinguisher
  • Key access
  • Window

• Single Room with Lake View

  Offering views of the lake, this single room features a dining area, outdoor furniture and a private bathroom.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Shower chair
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Lockers
  • Fire extinguisher
  • Key access
  • Window

• Double Room with Lake View

  Offering views of the lake this double room features a barbecue, dining area and private entrance.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Shower chair
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Lockers
  • Fire extinguisher
  • Key access
  • Window

• Triple Room with Lake View

  Overlooking the lake, this triple room features a dining area, mountain view and barbecue.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Shower chair
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Lockers
  • Fire extinguisher
  • Key access
  • Window

Guest Reviews

• Berthe (9/5): - Lovely place with lovely staff. Would recommend it!
• Julien (10/5): Excellent séjour dans un endroit magnifique avec un personnel formidable. Cadré et servi parfait ! - La localisation et le personnel, le feu le soir sur la terrasse. Le petit déjeuner Un peu bruyant
• Vytautas (10/5): -
• Elias (8/5): -
• Nazziwa (3/5): It's at the lake but has loud bars close by, the staff are great but the rooms were damp and moldy. - The staff were exceptional. The lake view outside the room. The food was good. The rooms we got were damp. And the bathrooms were mouldy. That made the bed linen cold too.
• Ogechukwu Vivian (4/5): Couldn’t stay cos of the poor toilet facilities. Had to look for accommodation elsewhere in the night. - The staff was superb. The food was very tasty The rooms and toilets need an upgrade
• Claire (10/5): -
• Amy (6/5): A slightly disappointing stay - The views of the lake were incredible. The staff were friendly and really helpful. The bedding was strange and the sheets did not fit the beds properly so they came loose while sleeping. No hot water for showering on the second night. No house-cleaning whatsoever. Restaurant at the hotel is expensive! Literally double what the restaurant next door charges.
• Cornelius (10/5): -
• Martin (10/5): -
• E (10/5): Paradijselijk! - Heerlijke plek! Een paradijsje, jammer dat er in de omgeving een aantal bars zijn met harde muziek.
• Ele (8/5): -
• Eberhard (10/5): - Tolle Lage am See, schöner Garten, nette Sitzplätze, freundliches Personal
• Milen (9/5): -
• isabelle (8/5): Tout était parfait, le confort de la chambre pourrait être amélioré - La proximité du lac, la vue, le petit déjeuner au bord du lac, les oiseaux, la salle de restaurant, le tilapia grillé. Mention spéciale à Emmanuel pour son accueil et sa gentillesse. La chambre très rustique, notamment la salle de bain
• nora (9/5): - Personnel attentif, nous avons particulièrement apprécié la présence et l'humour d'Emmanuel. Qui parle très bien le français.
• Justus (10/5): -
• Benjamin (8/5): - Le personnel est d'une très grande amabilité et serviabilité. Ils nous ont attendu patiemment malgré notre arrivée tardive. L'accès au lac est immédiat depuis l'hôtel. Nous avons pu profiter de la petite plage une bonne partie de la journée alors que nous avions déjà fait notre check-out. La salle de bains pourrait être rénovée pour être plus attrayante
• Emma (9/5): Highly recommend - Beautiful location, amazing staff 🥰
• Antique (8/5): - Good location and n the lake
• Claudine (8/5): - I truly appreciated the direct access to the lake. The staff were so welcoming and attentive to my needs. One of them negotiated the price for me to get a ride tour of the town in moto bike. I received the greatest breakfast since long ago, with a great coffee. A bit of sand of the room floor.
• Pim (8/5): Heerlijk - Mooie locatie aan het meer. Vriendelijke personeel
• Samuel (4/5): - Location Cleanliness and expensive
• Samuel (4/5): - Location Toilet
• Ivan (7/5): Sympa mais peu mieux faire - Localisation Concept Absence d eau chaude Absence lit bébé
• Milen (9/5): -
• Mugisho (7/5): J'ai beacoup aime - La nature et l'emplacement m'ont beaucoup plus! Faciliter de bouger car l'hotel est au bord de la route, Faciliter de faire le rendonner sur le lac kivu avec acces aux differents endroits, Les lits sont bons mais ca bouge trop du fait que le matelas n'est pas bien attache afin de constituer l'attache sans detachement. les couleurs des chaises sont tres claires.
• Rwikwiza (9/5): The stay was amazing as always. I hope next time we return they will have revamped the place. - the location is amazing, always love staying at Paradis, although i think their bed and rooms need a bit of revamping, the mattress felt old, same as the shower, and bed covers. the staff is always amazing ready to help in any possible way. One extra thing, they could widen the wifi range. as some rooms don't have wifi. The Mattress felt old, same as the bed covers, shower and the sink need an upgrade. "
• Andreas Martin (8/5): -
• Hélène (8/5): - Hôtel très bien placé donnant directement sur le bord du lac Kivu, petit déjeuner face à la mer exceptionnel ! La literie mériterait d’etre adaptée. Nous étions 2 couples, l’un avait un lit double qui grince, l’autre avait 2 lits simples collés amenant des draps un peu trop petits. La salle commune est très bien aménagée et aux couleurs locales !
• Antony (8/5): -
• Abdeldjallil (7/5): -
• Maayan (10/5): - Amazing stuff that take care of all your needs. Beautiful location and great breakfast. Just the best place ever! Didn't want to leave Beds can be more comfortable
• Marine (10/5): Amazing view, great breakfast, nice staff - Amazing view
• Alberto (9/5): Excellent hotel for a short stay in the area - Breakfast by the lake
• Jannes (3/5): -
• Frederic (7/5): Zalige prachtige omgeving - De omgeving , de ligging . Voortreffelijk gegeten Veel lawaai aan de straat , prijs voor drank en organisatie toch wel wat duur
• Raymond (6/5): Great location but would not go back. - The location was beautiful. The staff were disorganized and slow. The property was run down and the stairs to the upstairs rooms were slippery and dangerous.
• Laurent (9/5): Excellent endroit, mieux que les hôtels près de lma frontière. Calme et beauté.. - Des maisons chambres charmantes au bord de l'eau. Des douches faites de la roche volcanique alentour. Une peninsule devant le charmant batiment princi^pale avec des tables en rond poour prendre un merveilleux petit dejeuner au soleil levant rien
• Marien (10/5): Hidden gem at lake Kivu - This place has a very relaxed vibe with great spots to sit at the lake and have a cold beer or enjoy your breakfast as you see the fishermen come in. The beds are comfortable and the lake offers a refreshing swim. Also the staff is very friendly and makes you feel at home.
• Ahmed (10/5): -
• Qal (8/5): -
• Dominique KAYITETE (6/5): - Personnel serviable et agréable Le petit-déjeuner est très maigre. Un demi verre de jus, une crêpes et omelette par personne, si tu en veux encore, il faut payer pour. Carte de petit-déjeuner limitée aux dérives des œufs, thé/café, pain et un petit plat vraiment minuscule de fruits.
• Jack (7/5): - Beautiful location on the lake. Very friendly and welcoming staff. Very basic rooms with tiny bathrooms.
• Rukia (8/5): The rooms are clean and the staff was kindly and helpful. - The staff was very kindly. Nothing
• raphael (10/5): - La qualité du service est unique, les activités nautiques au top, l'ensemble du personnel vous aide pour vous accompagner au quotidien, à l'hôtel, et également pour toutes vos démarches lors de vos trek ou sorties dans les parcs.
• Sarah (7/5): Paradijselijk - Prachtige rustige locatie midden in de natuur. Er zijn vrij veel vogels die je kan observeren tijdens je ontbijt. Ook w er s’avonds een haardvuur gemaakt waar je gezellig kan rond zitten. De keuken. Het ontbijt is heerlijk, maar voor de rest is de keuken niet speciaal.
• Olatunde David (8/5): -
• Tabor (8/5): -
• Christian (9/5): - Schönes Zimmer im zweiten Stock eines Holzhauses direkt am See mit super Aussicht, Moskitonetz, gutes Frühstück und Abendessen, welches ebenfalls direkt am See eingenommen werden kann, sicheres Parking, freundliches Personal Alles bestens
• Hans (5/5): Passable - Location and very friendly waiters/personnel No drinkable water in the room Bathrooms need renovation Curtains and floor mats "end-of-life" Not possible to open window safely Worn down and too small mosquito net No Wifi when we stayed
• Laurens (8/5): Very good -
• Wesler (9/5): Awesome experience - The view by the lake Kivu. The rustic decoration. Employees are so nice and they make your stay unforgettable
• Koen (8/5): I would like to come back here - Beautiful lake views from the room (balcony), and from the breakfast / restaurant location. Friendly, helpful staff, good breakfast service. Quality food. Places like Sagabay and Serena hotel are within a 10 minute drive (with scenic lake views). Upon arrival and check out, I couldn’t pay with card (VISA) because of a network error. The manager was flexible in the solution though.
• Marta (10/5): Exceptional -
• Maarten (9/5): Superb - Great location, realy good, nice and friendly staff. Good food. Great african vibe . Realy nothing.
• David (9/5): Superb - Food, staff, location !! Wonderful
• Muhirwa (8/5): Agréable,sympathique et serviable. - Staff and location! Maintenance of the bathroom,
• Antique (9/5): Relaxing - Lake views are amazing
• Seda (9/5): Superb - Nice place. Everything was OK. The price for a small bottle of water was tooo expensive and they dont have big bottle of water.
• Antique (10/5): Exceptional - Guests were happy with food and location is very nice
• Orianna (8/5): The staff is friendly, the food is good, the place is quiet and the view is beautiful ! -
• Hold (8/5): Very good - Nice location, helpful staff, the food is delicious The bathroom and shower setup can be improved a lot
• Martine (5/5): Passable - Great staff, excellent food, the loation is amazing Impossible to sleep ! 1) the noisy road is just behind the hotel - trucks are using it. 2) music from a beach nearby 3) conversations from the other room. Great place for the day but not to sleep
• Mathy (9/5): Superb - Great location by the Lake, nice bungalows Near the town, not so calm
• Eline (10/5): Great place, great sunset views, great food and amazing staff. Could not recommend this place more. -
• Concepta (6/5): Pleasant -
• Aunuzaht (10/5): Exceptional -
• Jedidah (8/5): Very good - Good Too cold maybe should add more curtain to windows
• Trevor (9/5): Superb - Lovely staff, good food, great location. Car cleaned every day, our muddy boots scrubbed all without being asked to do so.
• Farzad (7/5): Good -
• Laurent (10/5): Fantastic, the best spot in our Rwanda trip! - The hotel prsonnal is very kind. Very nice place facing the Kivu lake. Not only it has an excellent restaurant but it is at a walking distance from other ones (Palm Beach Restaurant). An excellent choice Nothing
• Jean (9/5): Superb -
• George (10/5): Exceptional - The staff were amazing, and the view was spectacular 😍 👌.
• Jf (8/5): Wonderful views and friendly staff - The location on the lake and helpful staff. Their food also very good There is a busy road behind hotel and a nightclub so is a bit noisy
• Tushar (4/5): Fair at this hotel .. but we would come back to RWANDA - Location was fair.. Staff were courteous Dining was poor…. Rooms and bathrooms were really poor .. Breakfast options were scant.. Not sure how it was rated 8.2???
• Steven (9/5): The staff was incredible. Elie and Ance, as well as the manager went out of their way to make sure we had a nice stay. - Location, price. The bed was uncomfortable (too hard.)
• Tabor (10/5): Exceptional -
• John (9/5): Superb -
• Dave (8/5): Very good - Perfect for a couple of days relaxation by the lake. The accommodations and restaurant area are character filled giving an authentic feel. Staff were extremely friendly.
• Kailee (9/5): Superb -
• Patrik (5/5): really not super, buy an ok stay, better options, near by - Nice sea view staring to deteriorate, guess it was fine some 5 years back.
• Seonaid (8/5): Comfortable resort right on the lake - Staff were very helpful, notably when we had a problem with our car. Best breakfast of our trip so far. Nothing worth mentioning!
• Mihaela (10/5): Exceptional - It is indeed a paradise. Perfect to relax. Staff very kind and helpful, beautiful rooms taking you aback in time
• Tim (9/5): Superb -
• Heilet (8/5): Perfect location real value for money, e periwnce Africa in local style - It was perfectly located. The decor was stylish african, that fit in with the environment. The staff was super friendly. Food was great. There was even a bonus traditional dance one might, although this is not a standard feature Nothing really
• Rwikwiza (10/5): This was my absolute best experience as a solo traveler in Rwanda. Already looking forward to my next trip to Paradis Ma - Easy access to the venue and the lake. Also, very clean and neat. Nothing
• Ouassim (10/5): Exceptional - Location and staff are amazing. Thank you
• Emil (9/5): Superb -
• Dieudonne (10/5): Exceptional -
• Umwali (8/5): Very good - View Service is slow
• Myfanwy (9/5): A wonderful spot! -
• Nava (6/5): Pleasant - Great location and beautiful setting. Breakfast is egg, bread, butter, jam, fruit, pancake, drink. No wifi in the room, unless you get the first one closest to the reception. No filtered water, but they give you a couple of small bottles if you ask. Room is not nice. There are 2 big bamboo chairs that are uncomfortable. Bathroom is unpleasant.
• Liani (9/5): Superb - The location is excellent! Right on the lake with great outdoor seating to enjoy the sounds of the lake. The staff were delightful, Jules in particular. Food was yummy, although the price was quite high. I had seen a few reviews about it not being clean - we didn’t find this at all. I was pleasantly surprised. The rooms are small but quaint and unique. The bed was really small for two people, it felt broken as it leaned a lot to one side. Lastly, the pillows were either old or just awful quality.
• Beyers (8/5): Very good - Service, food Toilet had minimal space in wooden house
• Vero (6/5): Pleasant - Staff is very friendly Matrasses are horrible and comfort in room is poor
• Daniel (9/5): We had a wonderful stay! The hotel was lovely and tranquil. - The staff were welcoming, attentive and fun! The location was gorgeous and just what we needed after a busy week in Kigali. The breakfast menu was limited but it hit the spot. It was quite nice not having to overthink what to have for breakfast. The dinner menu was also really nice and highly recommend the fish dishes! We had a cute room with a nice view and set back from the main dining area so it was basically silent. We organised a hike with the reception staff which we enjoyed. The hike included a stop off at the coffee plantation, a visit to the home of a community that make pots and a visit to the hot springs. Our shower was blocked so we had to move room, although this was organised hastily after we reported the issue. The dinner takes a while to arrive but I guess that demonstrates that it is fresh!
• Grégory (7/5): Good - Locatiom Employees Breakfast Mosquito too much, and the equipment no good Noisy (music at 6 am from the neighboor) Adds breakfast, too expensive We didnt have a reel 2nfmd bed for children
• Belal (7/5): Overall was sooo nice to stay their - The style is soo nice, the location, and the staff was soo amazing. Also food their is nice It’s noisy and mattress needs to be more comfortable
• Elisabeth (9/5): Lovely staff, very helpful, friendly and flexible. Beautiful location. I had a wonderful stay. - The staff, the location.

Photos