Residence Ciastel
Location: 2 Strada Minert, Ortisei, it
Star Rating: 9.8 Stars
Property Type: Apartments
About this Property
Luxurious Accommodation with Family-Friendly Amenities
Residence Ciastel offers spacious apartments with modern amenities, including a kitchen, flat-screen TV, and private bathroom. Families will appreciate the children's playground and picnic area, while the spa and wellness centre provide a relaxing retreat after a day of skiing.
Convenient Ski-to-Door Access and Wellness Facilities
Enjoy the convenience of ski-to-door access at Residence Ciastel, making it easy to hit the slopes. Unwind in the sauna, hot tub, or hammam at the spa after a day of outdoor activities. Stay active at the fitness room or relax in bathrobes and slippers provided in each unit.
Outdoor Recreation and Entertainment Options
With options for table tennis, biking, skiing, and barbecue facilities available on-site, there's something for everyone at Residence Ciastel. Take advantage of the free bicycle use or explore nearby attractions like Sella Pass and Pordoi Pass.
Book your stay at Residence Ciastel now for a memorable vacation experience!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Offsite parking discounted rates available
- Non-smoking rooms
- Family rooms
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Soundproof rooms
- Hot tub/Jacuzzi
- Sauna
- Table tennis
- Ski storage
- Chapel/shrine
- Hammam
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Kids' outdoor play equipment
- Public transport tickets
- Outdoor furniture
- Pet bowls
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Key access
- Face masks for guests available
- Thermometers for guests provided by property
- Supervised childcare/activities
- Ski storage
- Ski-in/ski-out access
- Express check-in
- Free wired internet
- Playground on site
- Ski equipment rentals on site
- Ski lessons on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free beach shuttle
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Games
- Housekeeping on request
- Private picnics
- Reception hall
- Japanese garden
- Covered parking
- Health or beauty spa nearby
- Ski lift privileges
- Snow sports gear
- Bicycle-friendly property
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Apartment
Featuring a private entrance, this apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a seating area, a dining area, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit offers 3 beds.
Max Occupancy: 6 (5 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Smoke alarm
- Key access
-
One-Bedroom Apartment
Boasting a private entrance, this apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is consisted of of a dining area, a flat-screen TV with satellite channels a seating area and a balcony. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Smoke alarm
- Key access
-
Apartment
Featuring a private entrance, this apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a seating area, a dining area, a flat-screen TV with satellite channels and a balcony. The unit offers 5 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Smoke alarm
- Key access
-
Apartment with Balcony
Boasting a private entrance, this apartment comes with 2 living rooms, 1 separate bedroom and 1 bathroom with a shower and a bidet. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with garden views, this apartment also features a seating area and a flat-screen TV with satellite channels. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Smoke alarm
- Key access
-
Apartment
Boasting a private entrance, this apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a seating area, a dining area, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit has 3 beds.
Max Occupancy: 6 (5 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Smoke alarm
- Key access
-
Apartment
Featuring a private entrance, this apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as garden views. The unit offers 3 beds.
Max Occupancy: 6 (5 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Smoke alarm
- Key access
-
One-Bedroom Suite
Featuring a private entrance, this suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with garden views, this suite also offers a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Smoke alarm
- Key access
-
Suite
Featuring a private entrance, this suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers a seating area, a dining area, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Smoke alarm
- Key access
-
Two-Bedroom Apartment
This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a coffee machine as well as garden views. The unit offers 3 beds.
Max Occupancy: 6 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
-
Suite with Balcony
Featuring a private entrance, this suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with garden views, this suite also offers a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Socket near the bed
- Smoke alarm
- Key access
Guest Reviews
- Tzu-Ju (10/5): - The accommodation is nice and cozy.
- HEEJIN (10/5): 깨끗하고 친절합니다. - 10월달에 3일간 묵었는데 숙소가 매우 깨끗하고 조용해서 좋았어요. 케이블카 까지 걸어서 10분 이내라서 걸어다닐만 했고요. 근처에 큰 마트가 있고, 숙소에는 어지간한 조리도구도 다 있어서 간단히 요리도 할수 있어요. 지하에 작은 스파가 있는데 등산하고 스파하면 좋을것 같더라구요. 저는 하지 않았지만요. 세탁실에 세탁기와 건조기가 있는데 어떤게 세탁기고 건조기 인지 표기 되지 않아서, 세탁도 전에 건조에 돈을 넣고 말았어요. ㅜㅜ 그리고 다른 분들은 간단한 조식을 챙겨준다고 하던데 저희가 갔을땐 전혀 없었어요. 조식을 안준다는건 알고 갔지만 그래도 저희만 없는것 같아 조금 서운. 그래도 로비에 커피 캡슐이 많이 있고, 숙소에는 머신이 있어서 커피는 맘 편하게 마셨습니다!
- Scott (10/5): Cute, comfy, close , clean and David was hostess with the mostest. Great hiking tips! - Could not have been better. David, our host, WAS OUTSTANDING!
- Harald (10/5): Wir waren sehr zufrieden !! - Freundliche Gastgeber, gute Lage. Der Preis von Booking.com.
- Battaglia (9/5): -
- OAK SUN (10/5): 행복한 추억 공간 - 위치도 좋았고, 직원들이 친절하게 안내해줘서 마음놓고 지낼 수 있었어요. 집기도 많고, 시설도 품위있고 모든.소품에 신경 쓴 것 같아요. 천창도 있어서 맑은 날 밤에는 별도 볼 수 있었답니다. 조금 추워요.
- Oren (10/5): We had a great time, thank you David🙏 - The spa was treat. David is a super host! Kitchen a bit small but well equipped.
- Guest (10/5): - 房东很友好，给我们旅行提出了非常棒的建议。酒店功能很全面，风景优美，推荐！
- Donald (10/5): Great value for the money - The location was great and the staff, i.e. David were helpful. N/A
- David (10/5): Incredible stay - We had an incredible stay. The welcome was simply warm, breakfast is available every morning, the building is beautiful, clean and the spa is simply incredible. Private, covered parking is available. The best place to stay in Ortisei, the town center is within walking distance. Absolutely nothing to say, everything was perfect, a no brainer.
- urinovsky (10/5): - Me gustó las instalaciones y la excelente atención del personal No hay nada que me haya resultado negativo
- Kim (10/5): - 숙소 상태, 위치, 주인의 친절함과 진심, 부대시설 (스파 및 자쿠지, 자전거 무료대여) 등 너무 만족한 휴가 보냈습니다. 재방문 의사 있습니다 조식이 살짝 아쉽지만 알고 간거라 큰 문제 없었습니다
- Petr (10/5): Great and restfull stay - The host was very kind and helpful. The apartment was clean, with daily cleaning service. Every morning we should take fresh bread, yogurts, and fruit for breakfast. As a nice bonus, there was the possibility to borrow an e-bike for free. A great stay – we would be happy to come back.
- Zide (10/5): - Nice location with great staffs. They are so much helpful. They can provide you some extra tips.
- Mohammed (9/5): سكن جيد في بلدة هادئة - قربها من السنتر وكذلك تعامل المضيفة والاهتمام بأدق التفاصيل انت من يقوم بإنزال الشنط وكذلك تركيبها صغر مساحة الشقة
- 한 (10/5): Ciastel 편하게 지냈어요 - 2층 숙소 넓은 베란다에서 오른쪽으로 알페디 시우시 빨간 곤돌라 보이고 전망도 좋고 조용해서 더 좋았어요. 수퍼 가까워서 트레킹 후 장보기도 편하고 주방 도구, 냉장고, 식탁, 넓은 옷장, 베란다 빨래건조대 등 편리하게 이용했어요 관리자분들도 친절하십니다.
- Paula (10/5): Perfect place to stay I Ortisei - Well located comfortable accommodation in Ortisei, with easy walking distance to both the Seceda and Resciesa chairlifts Very helpful staff
- I-jung (10/5): This is the best place I have stayed ever.  -
- Jennifer (10/5): A perfect stay in a magical location! - This place is AMAZING! My family and I had the best time. The host was always there - available to help us with our every need - learning how to use the electric bikes, the spa, etc. Perfect!
- Edwin (10/5): We can’t wait to come back! - We loved everything about our stay! Our family of five had plenty of space with two comfy bedrooms, two ensuites with good showers, a little bed in the dining annex for our 4yo, and the most delightful spread of locally-baked treats, provided every morning by our lovely host, Mirka. We were even surprised one morning with a basket of fresh fruit left on our doorstep! Such a wonderfully kind, thoughtful and generous host ❤️ Easy walking distance into the main part of town, with access to the seggiovias up to Seceda and Alpe di Suisi, peaceful and well-maintained garden, lovely balcony views, beautiful flowers everywhere, on-site garage parking, free e-bikes to borrow, children’s prams, laundry, access to the local pool down the street, and the extensive sauna/wellness area in the basement take this hotel to a whole other level! We can’t wait to come back, and next time we’ll stay longer! ❤️ We couldn’t find a single fault 🙏🏻
- Jaewoan (10/5): What a wonderful place to stay. - Everything was fantastic. Especially, we were happy with sauna, bath system and laundry was free. I recommended this residence all Koreans I met there.
- Anonymous (8/5): Very good - In a great location - easy walk to restaurants, supermarket, shops. Comfortable and very clean 2 bedroom, 2 bathroom apartment which was perfect for our family of 4.
- Joyce (10/5): Exceptional -
- Colleen (10/5): Wonderful location. Very friendly owner and staff. Clean and comfortable with lots of extras - Very welcoming. Easy to find. Included breakfast and availability of e bikes for loan. Very clean with great facilities We didn’t stay long enough!
- Anonymous (10/5): Exceptional - Location was perfect. Views right out of the apartment were breathtaking — could see some mountain peaks. Miki was so lovely and welcoming. Made us feel right at home the moment we set foot in. The apartment also provides free mountain bikes, free jacuzzi, free saunas, and free breakfast. This is the perfect place to stay in Oritisei! Nothing. It was perfect.
- See (10/5): So many Free things. Thank you! - Friendly Host. Free parking Free e-mountian bike Free breakfast Free laundry Daily house keeping Toilet in every bedroom I want to say big thank you to the host. Best place I stay so far in Italy. Nothing. I can't ask for anymore.
- Raymond (10/5): A wonderful introduction to the Dolomites area. - The room were large, new, and spotlessly clean. Staff was friendly and very helpful. The spa was amazing!
- Dmitry (9/5): Nice place to stay in Ortisei - Privat parking, location , fully equipped kitchen appartment, spa facilities, helpfull and friendly hostess. Support some goods for breakfast, very nice. Only one, after one day ran out shower soap/shampoo and didn't renew untill end of our stay.
- Stephen (9/5): Perfect location to experience the Dolomites - So beautifully maintained, it almost felt brand new, although I was told it was 30 years old. There are only 11 units, so easier to maintain. Walking distance to the main sight seeing chairlifts, and to a couple of good restaurants. The unit itself was self contained (we cooked our only meal of a 30 day holiday), and had complimentary laundry and electric bikes. We were there in late May, so still chilly (and a big snow event had occurred), and the room was nicely heated. Breakfast was included, and our host provided picnic baskets to take our breakfast choices back to our room. A very personal and quaint experience. Nothing. It was perfect for our needs.
- Jill (10/5): Brilliant location great room, amazing spa - great hosts - Reception was open and we were told about the local area - great hosts Nothing
- Anne (10/5): Charming hotel, charming host - Everythimg. This a charming hotel, spotless to gleaming. The host Micka couldn't do enough for us. Everything from unloading luggage, delightful snacks, coffee, pastries at reception to providing local information. She is a gem! Nothing
- Diane (10/5): Would definitely return - Everything. It has a secure car park, responsive and attentive host, excellent location and views, excellent breakfast and spa facilities like at a 5 star resort. Nothing
- Laurel (10/5): Exceptional - We loved the coffee and the breakfast that was provided. Also, the hostess was always very friendly. The location is great - close to the city center, the gondola, and a grocery store. It was hard to figure out how to use the washing machine.
- Wahida (10/5): Exceptional -
- Barbara (10/5): Beautiful facility with hidden spa and plentiful breakfast and a very accommodating host. - The facilities were very clean and comfortable. The included breakfast was delicious and filling. The kitchen had plenty of plates, cups, and a refrigerator and dishwasher. The basement had a hot tub, steam bath, sauna and more. The fluffy robes and slippers were amazing.
- Ching (10/5): Exceptional - Everything is perfect in the hotel! Very very clean, nice view from the balcony and the city center is just right on the opposite side of the road. The host is very friendly and helpful!! Highly recommended 🥰🥰
- Wai (8/5): Very good -
- Rashed (10/5): Exceptional -
- Alastair (10/5): Exceptional -
- Essam (9/5): Superb -
- Alma (10/5): Lovely, family friendly hotel and spa in the middle of beautiful nature - We stayed in the family apartment which was great for a group of 4 adults and a child. The apartment is very comfortable, and the spa is actually much better than it looks in the pictures. We came for hiking and there are lots of beautiful trails that start from the town. Three cable cars to the nearby picks are also within short walking distance. Breakfast was nice and snacks and coffee free throughout the day.
- Mary (10/5): Perfect home base for hiking vacation, with Mirka winning Hostess of the Year! - Mirka the on-site hostess really made our stay fabulous. Her hospitality is top notch, with directions, recommendations, provision of continental breakfast including daily fresh bakery goods, providing e-bikes to explore Alpe di Suisse, public transportation passes, and more. The hotel spa was clean and a great way to relax after our day hikes. We used online Throne and Vine recommendations to plan hiking itinerary which was incredibly helpful. Our apartment was very clean and comfortable and kitchen had all that was needed. Beds were comfortable and the place was quiet for a good nights sleep.My husband and I walked easily to town and the lifts. We will certainly come again! No complaints!
- Nenad (10/5): We love everything about this place! We will be back! - All fantastic! Nothing!
- Sisi (10/5): I very much enjoy staying at RC - The residence Ciastel is an amazing place to stay if you want to have a nice trip in Dolomite. We stayed there for four nights, the room is very clean and comfy, and the staffs super friendly. They provide you sweet breakfast and they are at the front desk all day long. We love the Sunna and jaccuzi! After hiking for a few hours, it's so relieved to spend some time in them! The location is also perfect, 10-min walk to the Suisi, Secede, 5-min walk to town center and supermarket-Conad. And 3-min walk to the Pizza Shop, they sell super low-price BUT delicious pizza and Kebab, we went there almost everyday! I also highly recommend Latin Food in the other side of the town, they serve authentic Peruvian food in the valley of Italy😜
- Jason (10/5): Exceptional - The property was in a great location, super clean, very comfortable and the owner very helpful and friendly. Breakfast items were provided daily including cereal, coffee capsules, pastries and fruit. Overall a great place to stay.
- Carolyn (9/5): Sad to leave - We loved our little 1brm apartment at Residence Ciastel, we were sad to say goodbye. Fantastic amenities with use of washing machine, e-bikes, great parking garage & even pastries etc provided for breakfast. Easy walk into the main restaurant area & cable cars. Overall a great stay 😊 Nothing
- Chong (10/5): Perfect stay - The property is perfect for the room, cleanliness and facilities. The owner is also friendly and helpful. We love the time when we spent in the property. We will come back again for sure. Highly recommend! Nothing
- Cheri (9/5): Superb -
- Craig (10/5): Mountain hospitality at its best - The property is exceptional. The host is so lovely and helpful and even gave us a gift when we left. She is divine she puts out all the breakfast goodies and you fill your basket. The spa and sauna area are also great. Would highly recommended Nothing
- Linzi (10/5): Excellent place, good amenities, excellent location - Great, spacious room, good breakfast and amenities that were included, like the spa and bikes and laundry, very friendly and accommodating host. Sometimes the host was hard to find or get a hold of
- Lisanne (10/5): Very good hotel in the center of Ortisei - The owner was very friendly and made us (and our 2 big dogs) feel very welcome. The breakfast was included, which we didn’t know. So that was a nice surprise! The room is big and clean. The location is perfect, close to the city center and the cable cars. The wellness area is also very nice and big. Perfect after a few long hikes! The hotel isn’t cheap, but we did have the best time here ☺️ Nothing
- Rebecca (10/5): Exceptional - The host was incredibly friendly and the facilities were exceptional. I will be recommending this hotel to anyone who travels to Ortisei.
- Clarice (9/5): Overall stay was great. My partner unfortunately fell ill so stayed in for most of our stay but the host was lovely and - The location was excellent, only 10 mins from Ortisei. Well equipped kitchen and spacious room. Spa on ground floor is lovely and relaxing. The rooms were a little too warm at times and wasps came into room when doors opened, could have done with a screen over the windows to prevent this.
- Sisna (10/5): Hope to get chance to stay here again! 🥺 - We’re so glad since we arrived at property. Clean, cozy, comfortable, near from city center! David, she’s nice person and be sure that we get all we need. Very reaponsive and help us as much as she can! Very helpful and we feel that we’re on our home! At check out time, we found gifts on the outside when we opened the door. Thank you so much David! We really will back and hope to see you! 💕🌸🫶🏻 Nothing, we love everything!
- Joh (10/5): the best hotel in town - very clean rooms with comfortable beds the apartment is way better than the pictures , amazing view from apartment no.9 , i loved the Jacuzzi and sauna in the basement , just 5-6 minutes walk from the middle of the center , and last important thing the host was so so so welcoming and helpful for anything you ask she gave us a box of herbal tea as a gift when we left, one of the best places i stayed in during my time in europe nothing
- Geoffrey (10/5): Wonderful - Fantastic location wonderful accommodation
- Zhaorong (9/5): Superb - nice apartment and fully household equipments no
- Veselin (10/5): Exceptional -
- Eyal (10/5): Exceptional -
- Davina (10/5): Perfect - would recommend to anyone - I can’t fault this place! The owner is so lovely and goes out of her way to make the trip special by adding loads of little touches, from bathrobes, to the free breakfast, it’s perfect. The location is also brilliant Couldn’t fault it
- Tracy (10/5): Absolutely one of our favourite stays - Everything. The host was amazing and so helpful. Breakfast was a bonus. Central to the town, so easy to get around. E-Bikes included in the price. Honestly one of the highlights of our trip. Just book it. Nothing. Everything was beyond what we were expecting.
- Yousef (10/5): Exceptional - Really amazing . Great apartment Everything you need is available , Near all what you need The hotel owner is wonderful, very generous, with very high morals, always smiling. In the morning, she offers some sweets, bread, fresh milk, and some fruits. I recommend staying at this hotel in the village of Ortsai Nothing everything was excellent
- Ada (10/5): Unique experience with the most comfortable of rooms and beds - Great location and a very friendly host Mirka. She went out of her way to help us. All great
- Suleiman (10/5): I am recommending this hotel especially for families - The location and the hotel overall was excellent NA
- Srivamsi (10/5): Brilliant, relaxing and comfortable stay that amazed all of us - It was one of the best stays I ever had. The facilities were much better than any five star hotel I stayed at. Theres a brilliant jacuzzi that we always went to after our long hikes. Theres a sauna and ice bath which allowed us to recover. The breakfast selection is also good as the owner goes down and buys what she would think we as a group like. There were sunbeds behind that we enjoyed sitting at and enjoying our breakfast. They even provide us free ebikes and she even got us another one as we were a big group. She goes out of the way to help us at every time. One of our friends fell and she came down and helped us, even providing us all the medications we require. They provide you all the towels, slippers and hand towels we need. Such a lovely stay, I will always come back here! Never stayed at such an amazing place before The jacuzzi was only open till 8pm. I understand why but other than that, nothing to complain about at all
- Jill (10/5): Wonderful. - Delightful host and good breakfast.
- Shawn (10/5): This was the best hotel experience of our lives. We will only stay here in any future visit. - This was the best hotel experience of our lives. From the incredibly helpful hotel-keep, perfect location, delicious croissants and breakfast items, to the steam room and cold plunge! We felt like royalty. I wish we would have reserved more than just three nights here...it was sad to leave.
- Michael (10/5): Exceptional - The attention to detail and facilities were immaculate. Everything, including room size, location and services were better than advertised. Nothing!
- Victor (10/5): We had a great stay mostly due to a great host Mirka and her staff. Will return with pleasure. - Continental breakfast, which is my kind of breakfast,
- Devon (10/5): Exceptional -
- Sarit (10/5): Exceptional - The room is very big, clean and fully equipped. Location is perfect. The access to parking area is a bit difficult if you have a big car.
- Dongling (10/5): Exceptional -
- Salem (10/5): Exceptional -
- Tomer (9/5): Very recommended place and service! - It was more than expected, surely better than the photos in Booking. The host was very nice and offered help every time and there are a lot of facilities that are included (Jaccuzi, Sauna, washing machine, breakfast, espresso machine). Also, the location is right in the middle of Ortisei, a few minutes of walking from restaurants, supermarket, and cable cars. Would define come again when visiting Ortisei!
- Paul-k. (10/5): Exceptional - Mirka, the host, was exceptionally freandly and helpful. The facilities are excellent. Perfect stay!
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