Ginsuisou Choraku

Location: Kita-ku Arima-cho 1654-1 , Kobe, jp

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Electric bicycle charging station
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Sauna
• Massage services
• Karaoke
• Non-smoking throughout
• Board games/puzzles
• Kid meals
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby outdoor pool
• Self parking (surcharge)
• Free beach shuttle
• Beach umbrellas
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Concerts/live shows
• Art gallery on site
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Japanese-Style Standard Room - Non Smoking

  The family room offers air conditioning, tatami, as well as a private bathroom featuring a shower and a bidet. The family room provides a tea and coffee maker, a wardrobe, a safe deposit box, yukata and a flat-screen TV. The unit offers 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Hand sanitiser

• Japanese-Style Deluxe Room - Non Smoking

  Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room offers a flat-screen TV, tatami, a tea and coffee maker and a wardrobe. The unit offers 5 futons.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Hand sanitiser

• Japanese-Style Suite Room - Non Smoking

  The spacious family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The unit has 5 futons.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Hand sanitiser

• Comfort Twin Room - Non Smoking

  The spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Air purifiers
  • Hand sanitiser

• Japanese-Style Large Room with Open Air Bath

  This family room offers a private open-air bath. The spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 10 futons.

  Max Occupancy: 10 (10 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Hand sanitiser

Guest Reviews

• SHINOBU (10/5): -
• Valeriia (9/5): -
• NORIHITO (6/5): - 館内は清潔で花を綺麗に生けてました チェックアウトの際、混んでて番号札で順番待ちしていたが、忘れられて、言いに行くまで気づかれませんでした。
• Mark (10/5): Excellent! - Staff who served us is very courteous and kind. The only thing not good for us is rainy and windy weather. Other than that, everything we experienced was more than excellent!
• Kanai (10/5): １００点満点ではないけれど、従業員の態度や客の扱い方には文句のつけようが無かった。 - 食器が素晴らしかった。 最初は座敷机であったが、椅子席に変えていただき、1歳の子供用の高椅子も用意していただいた。 家具に傷みもあり、障子の張替跡も今一だった。
• Jennifer (10/5): -
• Hiyu (10/5): 彼女の誕生日旅行に利用させて頂きましたが最高でした！ - 平日だったので空いていたのか広い部屋を用意してくださっていたみたいで嬉しかったです！旅館から街の方まで送迎を出してくれたのですごく助かりました。温泉も金泉と銀泉の両方を楽しめ、露天風呂も開放的ですごく良かったです！あと最初に出してもらったお茶が美味しすぎてびっくりしました。 これは自分達が悪い所もあるのですが朝布団を片付けに来るのに従業員さんが鍵を開けて入ってきたのでびっくりしました笑インターホン的なものがあると安心かな？と思いました笑
• shibutani (10/5): 最高 - 2種類の温泉が気持ちいい。 布団が気持ちよかった。 ないです。
• RYOTA (9/5): -
• たぬたぬ (9/5): - 静かで、ゆったりした時間取れました。温泉施設が良くリラックスしながら入る事が出来ました。
• 柿沼 (10/5): - スタッフの全員がとても親切にしてくれて大変感動しました！ 料理も大変満足し温泉も素晴らしい旅館でした！ また有馬に来た際は泊まりに行きたいと思います！
• quee chern (10/5): - The staff went all the way out to ensure we are comfortable.
• Kimura (8/5): 素晴らしい時間でした。ありがとうございます。 - 朝食がとても美味しかった 部屋風呂と景色が素晴らしかった 出迎えと見送りを丁寧にして頂き、大変嬉しかったです 浴場にバスタオルがあるとすごく便利でした 夕食時に次の食事までのタイミングが少し遅く、待ち時間が何度かあった
• MASAUKI (10/5): - 料理やスタッフの対応が良かったです お風呂も 特に無いです
• Judy (10/5): -
• 淳記 (10/5): -
• Chenwu (10/5): -
• JIASHYUN (10/5): 記得可以預約接駁車，不過從溫泉街走到旅館也不至於太遠 - 溫泉 餐點 都超棒的
• Fujio (9/5): まあよかった。 - 食事がとても良い。 お運びさんの足音がうるさい。履物のせいかも。
• Yamato (10/5): -
• Hye (1/5): Bad - Location No hot water in room, yet did not provide solution
• Kelly (10/5): Exceptional -
• Dhruv (10/5): Highly recommended for couples! - Pros: Beautiful rooms, property and amazing staff. The private Onsen was just spectacular with a really nice view. A must-do for couples of all ages! Cons: A little away from the town center, so takes about 10 minutes by walk, though they do offer a free shuttle at any time you need.
• Eric (3/5): Disappointing - The breakfast was wonderful and the town of Arima Onsen is beautiful. We were tricked by bookings.com, told we made a reservation that included dinner and breakfast for nearly $800US. The Hotel told us we got “no dinner or breakfast” - this wasn’t Choryaku’s fault, but they were inflexible and unsympathetic. We got screwed by booking.com’s deception, but in the end we would never have made a reservation this expensive if we hadn’t thought it would include the fancy meals they offered. It was the biggest splurge of our vacation and ended up being so disappointing. For $100 extra they managed to get us the breakfast… which was amazing. The soaking pools are pretty great but you can find many other onsen that won’t cost $900. The staff seem like they are dying to please you and act over-the-top subservient, but in reality they are quite pushy and bossy, they just do it with a smile. Perhaps this is one of those places that would rather not have westerners visit? That’s fine, I respect that… but then make it more clear, or don’t advertise to Americans. My overall lesson is that I will definitely not use bookingdotcom in the future. Both my family and Choraku are the victims, in this case.
• Ong (10/5): Exceptional -
• Ong (10/5): Exceptional - Staff were very hospitable
• Choa (9/5): Superb -
• Yimeng (8/5): Good experience - Good view from the hotel, very close to train station, pick up from Hotel were always fast Price is a bit high. Would be helpful if staff could speak better English
• Yuhui (1/5): Good onsen but arrogant poor service. international travellers are not welcome - typical Japanese onsen resort. You can enjoy both communal and private bath. The charge on the booking.com doesn’t cover any catering service! However the reception asked me about food allergies without telling me I should reserve dinner in advance. I was told no meals can be offered when check in. Had my dinner in the town when it was raining. To make things even more ridiculous, the hotel staff felt quite weird when seeing us can’t have breakfast in the hotel. A total disappointment!
• Chase (9/5): The Onsen experience here has been truly excellent. - I reserved a room with half-board accommodations, and I must say that the fine dining experience has been exceptionally outstanding. Furthermore, the breakfast provided is also of exceptional quality. I appreciate their dedication to selecting locally sourced ingredients to craft their cuisine. It's worth noting that the breakfast package does not include coffee, and the expense of 1500 yen for two cups of instant coffee is rather steep.
• Wiiwanwan (10/5): A very good place for onsen vacation. - Everything was wonderful. I got the best experience ever in Japan. The room was so nice with good view, living area, powder room. All tge staffs were really nice too. I'll recommend this to my friends and family when I think about arima onsen.
• Xia (9/5): Great place for a fairly good price! - The dinner and breakfast that came with the reservation was very filling. Bedroom was amazing and the hot springs were a bliss to enter. Note that there are no private hot springs, but the open hot springs are separated by gender (and switch on a daily basis for customers to try the different styles of hot springs). Staff was generally very accommodating and I have very little complaints. I found that English is not a strong forte for most staffs here, so speaking Japanese/Chinese on a daily conversation level is incredibly helpful. Google translate is your best friend otherwise. I have a decent Japanese speaking background, so it was manageable for me. Not a complete issue but just something to note and be prepared for.
• Nga (9/5): Superb - The staff are nice and helpful. My family and I are really enjoy the trip.
• Anonymous (9/5): Superb -
• David (10/5): Exceptional -
• Arisa (9/5): Great hotel - A great choice for family and partner. I love this hotel. The only thing was the time for wake up and breakfast was too early for my lifestyle but it was great. And the meat for sukiyaki was too thick.
• Leung (10/5): Exceptional -

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