Birminghams Finest

Location: 116 Holloway Head 116 Cleaveland Tower, Birmingham, gb

Star Rating: 8.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• CCTV outside property
• 24-hour security
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Covered parking

Rooms Available

• Two-Bedroom Apartment

  The fully equipped kitchen features a stovetop, a refrigerator, an oven and a microwave. Featuring a balcony with city views, this apartment also offers a washing machine and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Microwave
  • Washing machine
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Rossi (1/5): This DODGIEST key pickup process and INCOMPETENT Host! Save yourself the Misery and STAY AWAY !!!! - NOTHING This Host is a Conman. He shouldn’t be allowed to Host on Booking.com. I travelled up from London, he left the keys to the Property in a dodgy Petrol Station and hasn’t even got a telephone number to contact him. He ruined my whole day. It has been 24 hours he still hasn’t replied on messages haha.
• giacomo (2/5): Non consiglio a nessuno questa struttura perché non è per nukka curata e ci sono state gravi carenze come asciugamani, t - Nulla Tutto
• Nicola (10/5): Great but short stay, amazing location, lovely clean apartment - Great location and lovely and clean apartment N/a
• rayhan (7/5): Good for short term - It’s not breakfast, including to collect the keys as well as a bit complicated for people coming from different city The location is very nice. Everything is around you. Except you need to pay for parking.
• William (10/5): -
• Cassie (10/5): I had a fantastic stay. The location couldn’t have been better everything we needed was within walking distance, from sh -
• William (10/5): -
• Kareena (1/5): - Location The property was not clean at all, there was stains all over the bedding and we found used protection in one of the flower pots in the bedroom. It was absolutely disgusting. The booking states that there will be towels and toiletries (shower gel, shampoo) but there wasn’t any. I messaged the host multiple times asking if there were any clean towels as they only provided one that was left on the floor and covered in stains. The host eventually stopped replying back when we put forward a complaint about the cleanliness. They had two ‘cleaners’ to clean the property before our arrival but clearly they didn’t do their jobs properly. I wouldn’t recommend staying here at all. We had to book another property on the day and spend a lot more money because this apartment couldn’t follow simple cleanliness.
• Stacey (7/5): -
• Sarah (6/5): - Look lovely apart from bathroom looked tired. How you had to get keys from the local garage and the the code was wrong to collect keys to then be told I had to then wait for the property to be cleaned even though I had mentioned my arrival time.
• Kim (10/5): - Location was great. Easily accessible and felt safe within the apartment also.
• Carla (6/5): Very convenient location and good value! - Fantastic location, parking a bonus! Very comfortable beds, nicely laid out and great size! No hot water at all, we stayed the night before going to have a wedding dress fitting so being unable to shower as water freezing was very disappointing! There was dirty towels and sheets piled in a cupboard also which was not pleasant to come across.
• Adeniyi (10/5): - The house is so beautiful 😍. A home away from home. Nothing, just a perfect place to stay
• Gemma (10/5): Fab little place - How close we were to everything including the train station Mattress was a bit hard but that's personal preference
• falah (1/5): - nil i reached key collection place , they key was not there on my arrival time at 6 pm , same time i recieved massege they told me apartment not ready becuase cleaner not there , they told me i can cancell booking and they refuns all , i told they i ageed but unitl now i did not get my refund yet , pleasse need ur help to get my refund
• Laycie (7/5): Lovely get away - Rooms were beautiful (both bedrooms and the living room) The cleaning but the owner was so apologetic about it and so polite
• Emily (1/5): Disappointed and Frustrated - Nothing as we couldn’t get in. Never got into the property, Owner wouldn’t reply, the phone went to a non existent number, when I looked through letter box there was other peoples stuff in it.
• Hongbin (9/5): -
• Keerun (10/5): Amazing , clean , impressive communication - The property was definitely a hidden gem , cleanliness was on point , everything was great . The only thing I’d say is the fact it was in a tower block , you wouldn’t expect the nice apartment to be there .
• Pearl (9/5): Such a great stay and highly recommmend - clean, beautiful interior, easy to access and spacious the area was not the greatest but once inside the property it’s so nice
• Paula (7/5): It was ok, but location needs to be clearer and communication better. - The decor was good, place was clean and well presented. We were only using it to drop bags, get ready and go out and sleep in so it was ideal for this. Before travelling, I messaged the host asking for information but no response until the day of travel through the booking app, which was not acceptable if you leave a number specifically for this. It was in a tower block which wasn't immediately obvious from the advertisement initially and because of this the address I went to first of all was incorrect and time consuming. We had to collect keys from the garage across the road once we realised which was not ideal and the instructions for getting in the building were also not clear. Recommend getting some images of the keys for future users or meeting people in person. Once in, some of the doors hinges squeaked and disturbed my friend once we were in bed. Recommend this gets looked at and oiled. There were no coasters available to put hot drinks on tables so recommend this to help keep tables in good condition.
• Harley (8/5): -
• Helen (10/5): -
• Paul (1/5): Shocking!!!! - Nothing Didn't receive the code to get the key from the garage. Tried to call but the phone number provided was incorrect ("you have dialled an incorrect number"). Sent messages and emails but still haven't received any response 2 days after we were meant to check in.
• Segun (7/5): -
• Clinton (7/5): No WiFi was a big problem as we have teenagers and we couldn’t watch tv . - Location There was a leak in the bathroom ( under the sink and the wifi connection was broken 😠
• Martin (7/5): Wouldn't return in a rush. - Apartment was fine. Weird to have so many locks on doors. You have to collect your keys from what must be the most dodgy petrol station over the road I've visited. To the extend that on trying to return them the doors were all locked and had to return half an hour later. Every public area of this building stinks of weed.
• Inna (8/5): -
• Julie (2/5): -
• Saeed (1/5): - AVOID AT ALL COSTS AVOID AT ALL COSTS
• Miriam (8/5): Buena ubicación - La ubicación, camas cómodas y la comunicación con el anfitrión fue excelente La manera de recoger y devolver las llaves en la gasolinera
• Rafik (9/5): -
• Nathan (1/5): DONT BOOK - . Absolutely awful experience. Needed a 6 digit code to collect the keys which we didn’t have. Number I was sent for the host was an incorrect number. Booking.com had a wrong number so couldn’t speak to her either. Was stood around for an hour waiting to hear back and then got an email to say the booking could no longer be accommodated (after we’d travelled 3 hours there and was stood outside the property for an hour) Awful
• Chris (6/5): - Close to city centre, well appointed There was no gas and therefore no heating or hot water. I contacted Sarah and was asked to go to the garage over the road and top up the gas card. Not ideal. Had to reset the boiler to kick start it but still couldn’t get the heating to work
• Amy (1/5): Terrible communication, reservation should not be an option if not available. - Not applicable. Unfortunately I was unable to get into the property upon arrival. On arrival, I went to the location advised in the email to collect the keys, only to be told I required a code to get the key. I had not been sent any such code. I tried to ring the property/host on the number provided but this went to a dead dial tone immediately. I also tried messaging the host with no reply. Whilst doing all of this, myself and my two friends we’re left waiting outside in the cold trying to establish next steps as there was little in the area for us to go and wait inside at that time if night when we did not know what we were doing. In the end booking.com tried to contact the property but also had no reply and finally advised me around 2 hours after making initial contact with them that I was not able to stay at the property and it was not available.
• Matt (10/5): -
• Syeda (10/5): -
• Peter (3/5): Poor as I’ve been itching with bug bites since I sat eyed there - Location Myself and my friend both woke up in the morning with bites all over from the beds
• ELIZABETH (1/5): Useless - don't book here! - The host did not honour our booking. The contact phone number which we had been given was invalid and they replied to none of our messages when we tried to report issues with collecting a key to get in. We were given no six digit keycode so couldn't collect they keys when we arrived. Despite many calls and emails, the host has yet to respond. Booking.com have been great and refunded us but the situation ruined our trip and left us with extra expense for alternative accommodation. Host did not respond to emails. Contact phone number was invalid. No keycode to collect keys from the place we were told to go. Probably a scam, the hotel where we eventually found a room said they have had several guests reporting a similar issue in the city recently.
• alexandra (10/5): - 5 mins from train station and the Hippodrome, and Birminghams shops. Smart TVs in bedrooms and lounge, comfy seating and beds. Can't complain about anything. Only negative was 15th floor if lift broke, but it didn't. The stay was excellent.
• Kerry (8/5): - Great location. Lovely apartment with comfortable beds and everything u needed. WiFi and tvs in all bedrooms. Would stay again. Traffic noise could be a little disturbing at nights but as to be expected really in that location. We found the back bedroom let quite alot of light in at night too. Getting to the apartment in the building wasn't the nicest but once in the apartment it was lovely.
• Rhona (1/5): Avoid! Host left me with nowhere to stay on the day of arrival - I was contacted on my way to the flat (which had been booked for months) to say it was not available due to technical issues (?) but an alternative was available in the same building. I responded and said we would look at the other flat. And was then ghosted by this host for the rest of the time up to check in and beyond. So I arrived in Birmingham (having come from Scotland) with nowhere to stay. Had to shell out for another place last minute (which I could have done hours earlier had I known she was going to leave me in limbo) It was all really stressful and I spent most of my journey checking for updates that were never coming. Getting the refund back from booking.com was also a total hassle as they dont respond to you within 24hrs as their info states. Had to call them in the end. Money could take 10 working days to come back to me.. ridiculous in the circumstance
• Elis (1/5): -
• Aminjon (10/5): Просто нет слов очень красиво было - Всё супер Все отлично👌
• Tamar (10/5): שהיה מצויינת למטרה שהיתה וזה ללכת להופעה בקרבת מקום. - תמורה מצוינת בעבור התשלום. הגענו להופעה שהתקיימה ב Utilita arena. מרחק הליכה מהדירה. הדירה היתה בבניין מאובטח מאד. קרוב לרכבת. שרה אשת הקשר היתה נהדרת סבלנית וזמינה אין ממש משהו שלא אהבנו.
• gary (9/5): I would stay again. - It was very modern and in a great location to what we was visiting the city for. I didjt like the giant bunch of keys and fobs I had to try and figure out and also carry around with me at the concert just to be able to get back in.
• Lucy (9/5): -
• Beverley (7/5): Very central - Very central to Birmingham city centre.Close to railway station and Utilita arena. A lot of building going on so very noisy from early morning
• Carol (8/5): Comfortable and clean - Served its purpose for our 1 night stay in Birmingham - comfortable and clean Nothing apart from hadn’t realised apartment so high up !
• Rob Brandsma (7/5): Super uitvalsbasis voor bezoek aan Birmingham - Locatie was uitstekend, zeer centraal, rand centrum. Summier uitgerust, geen ontbijt tafel.
• Russell (7/5): - Space, modern, comfortable Couldn't check in! Looks like a prison from the outside. Communal areas not nice
• Orol (10/5): -
• Aminjon (10/5): Дом находится не далеко от центра внутри дома очень чистая уютная квартира - Читота , комфорт, очень красивые комнаты были просто класс Всё супер
• Felipe (10/5): - Uma ótima anfitriã, dedicação total aos seus hóspedes e a casa é muito confortável e extremamente limpa! Recomendo
• Federico (8/5): Good location, some maintenance to the apartment is needed, key collection instructions would also be needed. - Location The key collection process was difficult, the person on the collection point didn’t know the location of the accommodation, that was just crossing the street. Maybe a dossier with fotos and references would helped us in this process. The building was a little bit dirty, the apartment is renewed but the bathroom was at the opposite location from the bedrooms … the oven did not work, because of lack of electricity, I used a cable extension to make it work. Hand held shower was also failing and toilet light was always on… we couldn’t turn it off…
• Samuel (10/5): -
• Hayatudeen (9/5): - Very clean, and the contact person was proactive and very responsive. We were granted extra time for checkout. Thanks.
• Adele (9/5): - Really good location and lovely inside. Host was very friendly and helpful. Thank you.
• Francesco (7/5): - Posizione ottima, facilità di parcheggio Istruzioni per il self check in poco chiare
• Andrea (5/5): Getting access is an obstacle course!!! - The procedure to get the keys is ABSURD! The guy at the petrol station in front asked me for the code to release the keys. The code, sent by the owner, turned out to be wrong, and the guy told me to sort it out myself. The WhatsApp number provided by the owner didn’t work at all, so I went back to the petrol station, where the guy started testing me as I was a scammer, negating about keys and the accommodation, meanwhile it was midnight and I had my wife and two kids in the taxi (which I kept on paying for another 15 mins waiting for me). In the, the petrol station guy waited for clients to go away and saying, with an angry tone, that he knows the owner personally and was going to sort out things. I still haven’t heard back from the owner since then, while she knew we had a delay on the flight. A very bad experience, given the late time after a long day trip and two kids with us.
• Natasha (4/5): Birmingham's Finest....Not! - Set up was as described Location/building was horrific, whilst secure it was very un-nerving as wasn't expecting council estate high-rise block of flats Coffee machine with no coffee pods No where to sit and eat breakfast i.e. no breakfast bar or table/chairs Bathroom light couldn't be switched off No welcome guidance, instructions re bins etc Quality of renovations were less desirable
• Sharon (10/5): Exceptional - Everything was great 👍 Nothing
• Deborah (10/5): Exceptional -
• Louis (10/5): Exceptional -
• Habeeb (10/5): The host was really nice. - Nice warm and cosy
• Kay (1/5): Unfortunate that we couldn’t access property. - Couldn’t gain access to property or raise owner. Contacted Booking.com who informed me that even though I had waited an hour after check-in time I still had to wait another 45 minutes for them to try to contact the owner which we did and ended up booking in elsewhere have received an email to say we could no longer be accommodated at this property. Turns out the owner had left her phone on a boat and had to wait for it to return. That the only way to access the key was with the code and that maybe another method could also be used in case this happens again.
• Hubertanny (7/5): Good -
• Anniela (10/5): Exceptional -
• John (8/5): Very good - Very spacious... Communal area in building only just passable
• Martyna (10/5): This apartment was perfect for our group of 4 and it was an amazing stay x - The apartment was very very nice and as described. Very clean and homely. Had everything we needed and we found our stay to be very enjoyable x
• Samantha (7/5): Good - A bit odd having to collect and return keys to a petrol station down the road. The apartment was on the 15 th floor of a 1970’s high rise tower block. The lift up was very smelly and dirty. Had some difficulty getting in as white key card didn’t work but entered the number access manually. Once inside it was fine. It was a bit dated but clean, comfortable beds, nice towels and had everything you needed. Couldn’t turn the bathroom light off. 🤷‍♀️ Location was good as only a 10 min walk from the train station.
• O (10/5): Exceptional -
• Andrew (8/5): Great apartment in the city - perfect for our city break - Clean, comfortable and well presented. The communal areas (entrance, lobby, lifts) aren’t up to the same standards as the apartment
• Tommy (10/5): Exceptional -
• Coates (7/5): Good -
• Bernardo (10/5): Very nice apartment with everything needed close to O2 arena and city center. Host super helpful! - Sarah was super helpfull with everything and even supported us in arranging a place to store our bags for the day after check-out. Very nice apartment with everything needed close to O2 arena and city center.
• Tina (10/5): Lovely apartment - Great location for an concert . Clean apartment with loads of facilities
• Evbowe (10/5): Exceptional -
• Ian (8/5): Very good -
• Nicholas (1/5): Bad - It’s probably safer in Ukraine right now.
• Callum (7/5): Perfect location - Location is in the city centre which is perfect and the keys are easy to collect Only 2 silly little things, the grout around the bath is breaking and coming away everywhere and in the living room there’s 2 electrical blank plates and one of them is completely smashed
• Karen (10/5): Exceptional - Fantastic location for the O2 Academy. Being on the 15th floor meant no street noise. Had a really good night's sleep.
• Sandra (9/5): Superb -
• Amanda (8/5): Very convenient location, easy to get keys for the property and once inside it was a very nice place to stay. - Like home from home The entrance smelt of urjne and weed
• Richard (10/5): We were watching a gig at the O2 academy. The apartment is only 5 mins from there, which made the location perfect. The - It was a brilliant location for the Bullring and O2 academy. Well furnished. Great size for a family.
• Mariwan (10/5): Exceptional -
• Robert (7/5): Great central location; but flat needed some attention. - Central location. New small appliances. No table & chairs for eating. Too many light bulbs needed replacing, so areas rather dark. Batteries needed replacing in kitchen clock,”Birmingham” sign, etc. Toilet seat needs fixing. Lack of dishwasher.
• Anthony (10/5): Comfy, quiet high rise in a fantastic location. - A really well appointed two bedroom apartment in a wonderful 1970s high rise block of flats. I absolutely loved it! The key collection from a nearby Gulf fuel station was really easy, and all access instructions were well communicated. The location is great, it is within a 3 minute walk of the O2 Academy, and 5 minutes to New Street Station. Great sound proofing, comfy beds, and teabags in the kitchen. What more could you want? I'll definitely return. Nothing!
• Kate (9/5): Superb -
• Zoe (10/5): Very good. Will book again if we travel to Birmingham! -
• Wilkins (7/5): Great place to stay for a gig - easy walking distance from arena & train stations. -
• Samantha (10/5): Perfect apartment... Perfectly situated - Having run out of hotel options we booked this apartment for a last minute theatre trip .... It was perfect. 5 minutes from the theatre and with everything we needed to enjoy a cheeky night away. Excellent value and much cheaper than our usual Travelodge. The communal areas were a bit depressing but once inside the apartment it was wonderful.
• Droppen (7/5): Good - It's a bigger apartment than you get an impression from the pictures. It is on the fifteenth floor, so you have a bit of a view. There is tea and instant coffee in the kichen-cupboard. Nice heating in the living room, good wifi (all codes on the back of the router). Check-in is at 3pm, but we didn't get any instructions where to go or where to get keys until after 3pm, and after I had written and asked several times. It was stressful and worried, when you don't know if it will work with the accommodation for the night when you arrive. Keys are picked up at a gas station nearby, so instructions could easily have been sent early in the day. And keys could be picked up at 3pm at the earliest.
• Cathleen (7/5): Good - Roomy, comfortable beds.
• Ben (8/5): Very good -
• Ella (8/5): Great price for location - Close to city centre. Great price Strong smell of tobacco
• Darren (9/5): Superb -
• Jessica (9/5): Superb - Very convenient location, easy to get keys for the property and once inside it was a very nice place to stay. The actual building was not very inviting at all and the lifts on the way up were very smelly and unclean - didn’t affect the stay and no fault of the property owner really just something to be aware of.
• Clare (10/5): Brilliant location for the hippodrome. Lots of security including a man in the reception at all times. Property had ever - The property is very spacious and comfortable.
• Yassin (10/5): The host was very nice and helpfully always available if we ever had any questions to ask made sure property was all cle -

Photos