Kaiserhof Superior
Location: Harmstätt 8, Ellmau, at
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Panoramic Views
Located in Ellmau with stunning views of the Wilder Kaiser Mountain, the 5-star superior Kaiserhof hotel offers a truly luxurious experience. The 52 newly renovated rooms and suites feature oversized panoramic windows, elegant furnishings, and spacious balconies, providing a perfect retreat after a day on the slopes.
Award-Winning Dining Experience
Indulge in culinary delights at the Kaiserhof's 5 award-winning restaurants, including those recognized in the Gault Millau guide. With Austrian and international gourmet cuisine curated by Chef of the Year Günter Lampert, guests can enjoy exquisite meals both indoors and on the panoramic terrace, all while taking in the breathtaking mountain scenery.
Relaxation and Wellness
Unwind in the hotel's two individual SPA areas, featuring modern facilities spread over 4 floors. From saunas and steam baths to a rooftop mountain pool with panoramic views, guests can rejuvenate with a range of beauty treatments, Ayurveda therapies, and massages. Don't miss the natural swimming pond during the summer months.
Book your stay at Kaiserhof for an unforgettable luxury experience amidst the beauty of Ellmau.
Important Information
Please note that pets can only be accommodated upon request and at a surcharge.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Clubhouse
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Ski storage
- Currency exchange
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Public transport tickets
- Evening entertainment
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Pet bowls
- Spa/wellness center services
- Fence around pool
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Broadcast Live sport events
- Cooking class
- Aerobics
- Supervised childcare/activities
- ATM/banking
- Shopping on site
- Ski storage
- Front desk (limited hours)
- Ski-in/ski-out access
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Golfing on site
- Playground on site
- Ski lessons on site
- Self parking (surcharge)
- Water park access (surcharge)
- Free beach shuttle
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Spa tub (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Secured parking
- Garage
- Fishing nearby
- Health or beauty spa nearby
- Horse riding nearby
- Ski lift privileges
- Snow sports gear
- Swimming nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Electric bicycle charging station
- Rooftop garden
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Double Room
Room with wooden, Tyrolean-style furniture.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Board games/puzzles
- Books, DVDs, or music for children
- Sofa bed
- Adapted bath
- Shower chair
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
-
Single Room
Single room with a spacious balcony and panoramic views of the Wilder Kaiser Mountain.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Board games/puzzles
- Books, DVDs, or music for children
- Adapted bath
- Shower chair
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
-
Junior Suite
Spacious, individually designed junior suite featuring oakwood, nutwood or ivory-colored nutwood.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- CD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Board games/puzzles
- Books, DVDs, or music for children
- Sofa bed
- Adapted bath
- Shower chair
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Suite
This suite either features a bedroom and a separate living room, or a large joint bedroom and living room. Each suite has a different theme.
Max Occupancy: 5 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- CD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Board games/puzzles
- Books, DVDs, or music for children
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Suite
Spacious, individually designed suite featuring oakwood.
Max Occupancy: 5 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- CD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Board games/puzzles
- Books, DVDs, or music for children
- Sofa bed
- Adapted bath
- Shower chair
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Antonin (10/5): - Všechno
- Ulf (10/5): -
- Alonso (10/5): Excelente - La ubicación
- Sebastian (10/5): Was ist die Steigerung von außergewöhnlich? Genau - herausragend, einzigartig, unübertrefflich! - Dieses Hotel hat es geschafft, meine Augen zum Strahlen zu bringen und mein Herz zu erwärmen. Das gesamte Team lebt und liebt Gastfreundschaft – das spürt man in jeder Sekunde. Es sind so viele kleine, nette Momente und Wow-Effekte, die den Aufenthalt nicht nur unbeschreiblich, sondern vor allem unvergesslich machen. Danke, ihr habt mir den Glauben an gute Hotellerie wiedergegeben.
- Marianna (10/5): - I liked everything about the hotel, especially food and SPA
- John (10/5): Perfect location and food. - Staff are all genuinely attentive. Location excellent. Nice quiet, classy vibe - nice change from the hustle and bustle at the Stanglwirt. Food was top class. Good at catering to special requests. The Spa could be better. 1. The tiles are lethal - they seem to have forgotten to order non-slip tiles. 2. The rooftop pool would be amazing if it were heated properly. It’s apparently 32 but it’s way too cold to enjoy.
- robert (8/5): -
- Eduard (10/5): Rund um sehr gelungene Aufenthalt im Hotel das sehr zu empfehlen ist. - Sehr schöne Lage des Hotels. Nettes Personal. Die Zimmer sind geschmackvoll eingerichtet und bieten vollen Komfort. Der Frühstückstisch und das Abendessen lassen keine Wünsche offen. Auch der Wellnessbereich ist sehr schön. Wir hatten keinerlei Grund zur Beanstandung.
- Saleh (9/5): -
- Erzsébet dr. (10/5): -
- Alexander (10/5): Sportlich frisch und familiär - Familiengeführtes Hotel, frisch, zuvorkommend, persönlich. Fast ein bisschen familiär. Kaiserhof klingt nach altbackenem Flair - nein, das Hotel ist tatsächlich "superior" auf dem neuesten Stand. Alles bestens!
- Ofer (10/5): Wow!!!! It doesn't get any better than this!!! This is the top of the hotels - When you say fantasy hotel... this is the hotel!!! The restaurant staff in particular (our waiter, whose name I don't remember exactly, was probably from Slovenia) was so nice and helpful, the food was excellent!!!!!!!!!!!!!! Amazing dinner!!!! There are no such talented chefs, each dish was a real work of art. The staff was really cordial, nice and interested. Plenty of parking. We enjoyed it so much that we will come again, especially on our next trip. Thank you very much for everything. There's nothing not to like. ❤️❤️❤️
- Artur (10/5): Exceptional - Great staff! Amazing location! Great atmosphere in the restaurant!
- Ken (9/5): Superb - Great hotel. Luxurious and relaxing. Staff always friendly and helpful. Great facilities, when they were open. Hotel definitely has a luxury feel, while also feeling relaxed and none pretentious. While children cant go into the main spa / outdoor infinity pool, they have a great fun pool downstairs, along with a spa that they can use, which we actually found better, as we mostly had it to ourselves. Room had a touch of class, with a stunning view and balcony out the ski slopes and mountains beyond. Ski in / ski out was exactly that, although you need to be able to ski a steep bit of red in and out. Bathroom had proper drying radiator and plenty of room to move around and store clothes, etc. Half-board food was amazing. Both breakfast and dinner were part buffet, part menu, with a genuine touch of fine dining class in the menu. After last few years of buffet only style breakfast and dinner while skiing, it was a welcome change. Both children and adult breakfast & dinner menu were something quite special and varied. Also happy to cater to special requests. Could be clearer introduction to what facilities there are, where they are located in hotel and opening and closing times. We had to work all of this out ourselves with some trial and error. Children disappointed to miss the PurPur spa the first night as we didn’t know it shut at 6.45pm, and to find the pool / table football room was locked as they didn’t know it was locked at 10pm. Also to be told the Purpur Spa wasn’t opening on second night, which seemed to be more about the spa staff could not be bothered, as they were told to put it on when I asked at reception, but by that time it was too late for it to warm up properly. It felt rushed every evening after skiing to get to the swimming pool and spa, and then be out by 7pm. Especially if you were on the last run back to the hotel at 5.30 pm. Despite offering that they can provide a choice of 7 different pillows, they could only could find a single pillow of any type when we asked for an extra pillow. Thought charging €4.50 for a jug of tap water at dinner every night was a bit insulting. Its not the money, its the principle of paying for nothing.
- Admir (8/5): Very good -
- Petr (10/5): Very helpful staff, the owner takes care abour her guests like a family member, very helpful in case of injury, nothing - Smaller, less people, personall approach, very clean, quite, cosy Just perfect
- Roman (8/5): Very good -
- Amir (10/5): Exceptional -
- Alexander (9/5): We had an unforgettable nice time - Very efficient staff with Personal touch, excellent location, beautiful place and amenities, great breakfast and dinner ( with waiters going out of their way to attend to your needs) great music band on wednesdays at the bar , with super bartender Nothing to mention
- Sars (10/5): Exceptional - The breakfast and dinner is perfect and the infinity pool is amazing with a mountains view🏔️
- Robert (10/5): Impresive moments presented with best style and smile. -
- Layla (10/5): Highly recommend - Outstanding location and very attentive and friendly service
- Theo (10/5): was perfect, hotel top -
- Anonymous (10/5): Exceptional -
- Muna (10/5): Exceptional -
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