Chelford Guesthouse

Location: Moat Hall Farm Marthall, Marthall, gb

Star Rating: 4.2 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Outdoor furniture
• Fire extinguishers
• First aid kit available
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Japanese garden
• Covered parking
• Secured parking

Rooms Available

• Standard Twin Room

  This twin room includes a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Barbecue
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm

• Family Room

  The family room offers a safe deposit box and a barbecue, as well as a private bathroom featuring a shower. The family room provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Barbecue
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm

• Loft

  This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a refrigerator, kitchenware, a microwave and a toaster in the kitchenette. The apartment also offers a barbecue. The apartment provides a private entrance, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Barbecue
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm

• Double Room

  This double room includes a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Barbecue
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm

Guest Reviews

• Gary (6/5): -
• Anne (8/5): Chelford B&B - Compact but well planned flat it was like a mini housing estate within a farm lovely scenery perfect for a stay, & close to wedding venue we went to
• Guest (1/5): -
• Martin Klubnik (3/5): - quiet place no towels, no toilet paper...bad experience, I won't come again
• Karyn (8/5): Pleasant. A bed for the night - The guesthouse was suitable and good value for money. I was allowed an early check-in at no extra cost. The location was great and the bed was comfortable. I honestly can't complain about anything. It was inexpensive and catered for my needs. I knew I had to bring a towel and I wasn't expecting The Ritz.
• Guest (10/5): -
• lindsay (1/5): AVOID AT ALL COSTS - Nothing We was in rm 14 as soon as we arrived was greeted with cobwebs all over the entrance hall and in the room. When we walked into the room was greeted by a buzzing safe when i messaged they said everybody had left for the night. We was with our autistic child that doesnt like certain noises so we didnt get much sleep. Wouldnt stay again
• Paul (5/5): - It was ok No Towels
• Andy (2/5): Expected clean and comfortable with a warm welcome. Took 3 phone calls to speak to someone on arrival. Carpet was staine - Good location Lumpy bed and pillow, dirty, cobwebs, bedding not cleaned since previous stay - found someone else’s knickers in the bed!
• Guest (4/5): -
• Matt (1/5): We never stayed as it was too dirty - Nothing It was dirty and rundown, broken mirror and ripped lino on the floor, cobwebs and dust everywhere dirty stained bed sheets, previous guests tablets on the floor etc
• Tunnicliff (5/5): -
• karen (1/5): Disastrous, would not recommend to any fellow travellers. - The location was good for our trip It was dirty, cobwebs everywhere, on walls ceilings, broken lamp had no shade, carpet had stones in it, it had not been vacuumed or cleaned prior to arrival . One cup had not even been washed. Emergency contact numbers did not answer numerous calls after the first check in call until we used my co travellers phone, then answered the new number immediately.
• Guest (8/5): Comfy but needs refurbished - Honestly this would be a little gem if had refurb Badly needs refurb
• Kayleigh (1/5): Horrific enter your own risk god knows what might catch - Nothing. !!!! Nobody came to reception to great us we had to phone up wasn’t much said the key was in the door so anyone could have walked in seating areas were broken and left I wouldn’t recommend using the barbecue unless you want already cooked mouldy meat, as we walked in the room it was dirty and black mould around the room cobwebs everywhere along with spiders went to look in the bathroom it was crawling filthy and no toilet paper the shower head was slimy black and everything was dirty obviously not been cleaned in a very long time and the shower was also leaking my mum slept on top of her bed as it was so dirty and I slept in a broken bed every time I moved the bed made odd noises I felt bent in the middle I checked the bed in the morning it was broken in two places and had been so called ‘ fixed ‘ by two dirty flat old pillows I also took the pillowcases off to find yellow stains allover the pillows and the duvets were also dirty and old black mould was also growing in the corner of the room where the shower must be leaking into the wall even a single cup & cutlery dishes provided were dirty we did not want to use them and the kettle was also dirty I noticed non of the electrics had safety check stickers on them, even the TV remote was crawling with years of dirty on it when closing and opening the door the wall moved the door was hard to lock I did not feel comfortable or safe my mum made a call to ask for someone to come and look at the room we wanted to leave we had booked for two nights as we were attending a wedding they said someone would be there within a hour we gave it a couple of hours nobody showed up so my mum rang again nobody was answering the phone we left that morning and booked another hotel and now home they’re not answering the phone this place needs to be shut down it was a horrible experience they have already taken the payment. Do not stay here.
• Coleman (5/5): - No towels and no communication at all we had to skip the shower which was awful
• Clara (1/5): Awful - Was close to the wedding venue I was going to No soap in the bathroom and no towels…had to ask for towels and when we got them they looked ancient and were rock hard. No sugar, flat hard pillows on the bed and they stunk of a thousand sweaty heads. Carpet not been hoovered. The room was very tired looking and depressing. Couldn’t wait to get out of the place. There is so many bad reviews for this accommodation I can’t understand why the owners haven’t done anything about it.
• Edwards (1/5): Very disappointing - Didn't have breakfast, has we were disappointed about the room and you would have seen we didn't say. We travelled back home which ment we had to leave the wedding we went to at Meredale Manor earlier than expected. Not clean, no towels very dated, not loved
• Adrian (1/5): Stopped off on the way to the Isle of ManYTT - Nothing It was filthy, unhygienic, & unwelcoming.
• Andy (1/5): Horrible worst place walked in then walked out - Wouldn’t let my dog stay here pure filth Everything
• Darrell (8/5): Very good -
• Lynda (2/5): Very poor - Well, I'm sorry to say, the bedding was a bit worn, but it was clean! Apart from that, the room was not clean, the shower door was very mouldy, the lampshade on the bedside was missing and could not find the socket to be able to use it. Everything could do with a deep clean. I'm so glad we were only there for 1 night!
• Jon (7/5): Cheap and cheerful - Nice quiet area, rooms were pleasant enough. Bed sheets clean, was given clean towels at check in. If your looking for cheap and cheerful. This will do Don't expect 5 star. The place is dated, Just needs a bit of a freshen up. Id stay again no problems.
• Anonymous (7/5): Cozy but basic - Cozy and comfy bed. Loud noises at night but did stop at 11.
• Catherine (1/5): Booked last minute as emergency accommodation to get to a wedding. Avoid at all costs - At least it had toilet paper The smell, the dust, it clearly hadn’t been cleaned for months. It took 45 mins for someone to come and check us in. It looks like it is used for immigrants and local workers.
• Stephen (9/5): Superb -
• Kev (3/5): Never again - It existed. Other than that it was down hill. We were kept waiting to check in. We needed to ask for towels. Our room was drab and need refreshing. Tea making facilities were there, but when there's only one cup, I would expect at least two straws! The sliding bathroom door wouldn't close. I see it says now it is a "Guest House". Most references to it call it a "B&B", as does their sign at the at the roadside. It is just a "B". We were told that breakfasts finished years ago with the Covid issue. Seems they have had five years to update/correct the online descriptions but haven't done so. We left after one night. I don't like open view pooing!
• Steve (6/5): We arrived at 21.00 and left at 04.00 so only slept there for a few hours. - The location to Manchester airport and price was good. The bathroom could be cleaner
• Mark (8/5): Simple, friendly, basic yet effective - Clean, simple, efficient and great location What can’t you like at that price - c’mon, great value and can’t complain at all
• Steven (9/5): Great has expected -
• Carlo (5/5): Passable -
• Spencer (2/5): Summary above. I would not recommend anyone to stay there - We arrived at noon on the day of the stay to drop our bags off, Reception locked, 2 mobile numbers on door rang both no response. I rang back later and did receive a response and room number with key left in back of Door. Upon arrival approx 11:30pm the Bathroom had no towels or Toilet Roll, the room was in a poor state of repair. The breakfast consisted of a kettle & toaster in the room, there was coffee & milk but no bread, we left as early as possible As above
• Rockefeller (8/5): Very good -
• Paul (10/5): Exceptional -
• John (1/5): Never again! - Plenty of parking although huge potholes everywhere including approach drive Didn't see any staff - all done over the phone Room was dirty No towels provided though had own toiletries
• Juha (1/5): The worst place I have ever stayed at in the UK. - Short drive to Manchester airport was the only positive point. From the outside the place looks OK, but the room was most unpleasant. An old, filthy fitted carpet, beds looked like they would be full of bedbugs, but fortunately didn't find any. However, we took all precautionary measures. This place needs a total refurbishment - otherwise, my recommendation is to stay away unless desperate.
• Paul (5/5): Never again - Bed was comfortable Shower had black mould and peeling paint. Wardrobe s as tea was damp and had black mould
• Patricia (1/5): Very disappointed, would not recommend to anyone. This was advertised as a B&B but is not. - On arrival we had to phone as no one in reception, told that the key was in the door. The room was filthy, the shower was mouldy, there were cobwebs everywhere. There were no towels in the room. Also, the toilet seat was covered in dried up urine on the underside. The carpet was stained and hadn’t been vacuumed. The inside of the fridge had stains everywhere. There is no excuse for presenting accommodation in this state. I have emailed the owners asking for a refund.
• Sam (8/5): Very good -
• Tony (1/5): Stay clear - Nothing, left after 10 minutes and moved on Very poor cleanliness, no outside lights, had to use phone light to see where we was going. Also had to ask for a bed sheet as it was filthy, no breakfast was to be provided despite it being advertised as bed and breakfast, we left key in box and very promptly left the premises after getting no further reply on telephone once key and then bedsheet was handed over
• Simon (3/5): I wouldn’t stay there again - Not a lot Most of it
• Marius (10/5): Exceptional -
• Carl (5/5): Passable -
• Rachel (3/5): Would not stay again. - Potentially very pleasant location Very difficult to find the entrance from a busy main road when it’s dark as it’s not lit. My room was next to other occupants and there can’t be much sound-proofing as I could hear them and their TV. Bathroom floor appeared to be sinking into a hole in one corner. Tired and worn decor.
• Lovemore (10/5): Exceptional - The place is very cosy and the hosts are very welcoming. There was nothing that I didn't like.
• Dobson (3/5): black mold is unacceptable - Bed was clean and comfortable. Staff let me check in before the stated time of 4pm Black mold on walls. Black mold in bathroom and shower. No wifi password
• Alison (4/5): Disappointing -
• Mark (1/5): Disgraceful and should be shut down - Never seen a more unclean place in my life was not good enough for a dog never mind a human The place I have seen cleaner Dog kennels and that’s putting it nicely beds was stain with god knows what and mould everywhere carpets never seen a hoover in a long time and bugs on the beds in one of the rooms
• Lovemore (9/5): Superb - Facilities Nothing
• Liam (7/5): Good -
• Prakash (7/5): Good -
• Chris (4/5): Disappointing -
• Shawnzy (2/5): Stormy Night, Alas no light. - Good Heating. There were spiders everywhere, very dirty place. One bed was okay, the other mattress was worn out. No hand towel, no handwash. No clear directions about the location of our room. It was stormy night, no lights outside to see where we are going, big water puddles and no light. the owner first said I’m not available at the location however I can call if need be. I called multiple times, all time owner tried to help me. Still we were struggling to find the room(bec no signs, no light, no directions, reception was closed ), then all of a sudden owner managed to come outside to guide, which was pretty impressive. I’d suggest if coming, come in daylight. The bathroom door was another experience. However, kettle tea was lovely. :)
• Adele (1/5): Bad -
• Liam (8/5): Very good -
• Stephen (1/5): Dissapointing - Comfortable bed, price. Difficult to find in the dark, room grubby, no towels, no soap and the tv remote didn't work.
• Wayne (10/5): Exceptional - Everything was perfect.
• Chirairo (1/5): Very disappointed - Very Quite place Filthy dirty Room infested with lice & spiders Room Stinks
• Stephen (3/5): Poor - Cheap Dirty not clean
• Adam (2/5): Poor communication, tv broke, no towel - Bed was reasonably comfortable. That’s it The TV did not work. The light switch fell off. There was no towel to shower with. No one to help you. Phone numbers on window no one answered. Got a text saying room 10, key in door. Terrible communication.
• Colin (6/5): Overnight stay - Convenient / warm. Not as bad as most reviews stated Lack of attention to detail / no towels / Window blind didn’t fit . Needed updating . Could of done with a clean
• Neil (4/5): Disappointing -
• Matthieu (1/5): Bad - Nothing Everything
• Steven (8/5): Very good -
• Clare (4/5): Disappointing - For every bad point I make with this place I can also give a positive.The room price was so cheap , The room had a microwave ,toaster and fridge .The location was lovely and quite .If you use your phone torch you can walk the mear 10 minutes to the lovely Egerton Arms chop House and have a fabulous meal and a few drinks .we stayed in Room 10 and the bed was so comfortable. The best night we had in ages .parking directly outside rooms . It's a working farm and I think the price was good and what more could you expect .if you want posh then don't go . After reading reviews we just took our own towels and washing products. The room was tired and a little worn out but that was represented in the photos and price before booking .
• Liam (7/5): Good -
• Lovemore (10/5): Exceptional - The host was very responsive. She attended to my request. Nothing
• Nia (3/5): Poor - The staff member I spoke to prior to arrival was really friendly. Not really disability friendly I'm a wheelchair user there's a step into the room and outside is uneven would not recommend for a wheelchair. The room was not clean the smoke alarm was dismantled and half of it on a shelf will not be staying here again.
• Jenny (6/5): Pleasant - Location was good and it was suitable for an overnight shott stay.Bed was comfortable and facilities were available for making breakfast and snacks. No breakfast was provided. The rooms could do with some TLC as well as updating bathroom.
• Jakob (5/5): Worn out place that needs a gentle touch - Decent room with a nice shower. They have tried to decorate the walls nicely. Ok for one night but expect nothing. The place is run down. Mildew in the corners, holes in walls and major scratches hidden behind curtain. Old and uncomfortable beds, musty blankets. No towels provided, no soap, just nothing.
• Alex (2/5): Very cheap, you get what you pay for - It's cheap and you get what you pay for. Good enough to get your head down for a night but bring your own towels and soap. Mold in the shower and a few creepy crawlies for friends but it's almost what I expected for £40.
• Wendy (1/5): Bad - NOTHING EVERYTHING
• Wendy (1/5): Bad - DONT STAY AT THIS PROPERTY ITS A HEALTH RISK AND SHOULD BE CONDEMNED EVERYTHING
• Peter (1/5): It was so bad we didn’t stay! - Nothing it was horrendous! Everything was terrible. Bad stains on the carpet , urine in the filthy toilet, dead insects in the washbasin etc.
• Steve (10/5): Had a lovely time here! - Lovely countryside location. Microwave, toaster and kettle provided
• Lovemore (10/5): Exceptional - Facilities Nothing
• Derek (1/5): I would not recommend this place.. its filty and staff are nowhere to be found and not helpful. the place is in the - nothing it was dirty. no towels no toilet paper no staff.
• Amanda (1/5): Horrendous - Location Everything else. It was extremely dirty. No towels supplied and the bedding was extremely stained. It was that bad we couldn't even stay. We left after 20mins and booked into a premier in.
• Gemma (1/5): Discusting don't stay here - Nothing to like shouldn't even be on booking Com Window didn't shut, curtain bust, shower dirty bedding disgusting and smelly floor dirty, no breakfast and no staff phone number to call, dirty kettle microwave and toaster wouldn't feed my dog from it was that bad. No night lighting,kept awake by farm vechiles and noise oh and the brick bed if I could give it less than 1, I would do not know how the doghole is still running bad bad bad booking.com
• Matthew (7/5): Good -
• Zainab (1/5): It was not - Nothing it was dirty and the bathroom was unkept and there was slog moving around on the floor Clean the place
• Neil (6/5): Ok - Location Bath room was dirty
• Johnson (1/5): Unfortunatley we arrived after midnight and the mobile numbers on the door did not answer so we coul - Unfortunately we arrived after midnight and the mobile numbers on the door did not answer so we could not get into our room so had to get a taxi back to Southport.
• Farhad (4/5): Disappointing -
• Jenniferbecky (1/5): Bad - I felt very unsafe in the environment
• Alan (5/5): Passable -
• Maggie (3/5): Poor -
• Nathan (2/5): Appalling - Nothing It was dirty and cold
• Lovemore (10/5): Exceptional -
• Tim (9/5): Great, nice and easy and perfect for what we needed -
• Michael (4/5): Damp cold dirty - Damp dirty and cold I left my partner at 5 in the morning because it was damp and cold the bedding stunk All of it
• Sean (7/5): Good - Didn't mind the location but overall wasn't very clean grubby carpets and walls and very noisy with the walls being thin and creaky from people living above
• Carl (7/5): Good -
• Chloe (2/5): Cheap but filthy -
• Barton (1/5): Bad - Nothing. Not met personally. The room was dirty, smelly, uncomfortable, nothing worked the blind was broken the door was difficult to lock, the bedside lights didn't work. Generally not fit for human use.
• Fiona (1/5): Avoid at all cost. Filthy, Stinking substandard accomodation. - Nothing . where do I start. I'm not surprised the owner didn't show me to my room. I would of died of shame if it was my establishment. On arrival I was asked if I required towels. I was given 2 towels that I would have used to dry the dog off with. The first thing that hit me on entering room 16 was the Stench. So overwhelming. The Room was Filthy. On pulling back the duvets on both single beds, it became obvious that the sheets hadn't been changed, there werw flakes of skin on the sheets. The carpets are beyond redemption and the kitchen and bathroom facilities were appallingly unhygienic. Being a lone female traveller I booked a room in Buxton for £15 more than I had paid for this sty. I left and messaged the owner about getting a refund as her property wasn't anyway near the way she described it on Booking.com . She's had 2 days to refund me and hasn't been in contact. So I'm giving an honest review. The advert shows picnic tables and BBQ area too. If you don't mind sitting amongst rotting wood , rubbish and an abandoned motorcycle then I'm sure you'll love the facilities.. They're probably cleaner than the rooms. I won't be back.
• Kevin (1/5): Bad - No
• Renan (8/5): Very good - It's a quiet place and the location is fantastic. None
• Safa (1/5): Bad -
• Jeremy (4/5): I won't be back and anyone booking, I suggest bringing your own soap and towels! - The room was ok No soap and no towels!

Photos