Residenza Mondragone
Location: 6 Via dei Banchi, Florence, it
Star Rating: 8.7 Stars
Property Type: Bed and breakfasts
About this Property
Sustainable Bed and Breakfast in the Heart of Florence
Eco-Friendly Travel: Residenza Mondragone invites guests to reconnect with nature and make sustainable travel choices, offering a guilt-free stay in the beautiful city of Florence.
Modern Amenities: Enjoy air-conditioned units with a range of conveniences including a flat-screen TV, free WiFi, and a safety deposit box, ensuring a comfortable and secure stay.
Central Location: Situated just steps away from iconic landmarks such as Piazza del Duomo di Firenze and Piazza della Signoria, Residenza Mondragone offers the perfect base for exploring the city.
Book now for an unforgettable eco-conscious stay in Florence at Residenza Mondragone.
Important Information
Please note that pets will incur an additional charge of 15 euro per day, {per dog/pet}.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 01:00 PM - 07:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- Lift / Elevator
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Process in place to check health of guests
- Free wired internet
- Internet access
- Covered parking
- Garage
Rooms Available
-
Superior King Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Key card access
-
Executive Room
1 Queen Bed and 1 Queen Sofa Bed
Individually decorated room
Internet - Free WiFi 25+ Mbps
Sleep - Bed sheets
Bathroom - 2 bathrooms and towels
Practical - Wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Private bathroom
- Heating
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Twin Room, City View
2 Twin Beds
Overlooking the city
Internet - Free WiFi 25+ Mbps
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Private bathroom
- Heating
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Double Room
Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Key card access
-
Deluxe Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Key card access
-
Standard King Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Key card access
-
Standard Twin Room
Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Key card access
-
Standard King Room
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Key card access
-
Standard Queen Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Key card access
Guest Reviews
- Andres (9/5): -
- Kalina (1/5): - DIRTY SHOWER, SHOWERS NOT WORKING, NO TV, NO WINDOW VIEW, NO NATURAL LIGHT…. no slippers TERRIBLE EXPERIENCE!!!!!! So dissapointing!!!!!
- Ackerman (8/5): -
- Alison (8/5): Very good location and comfortable and clean - Great location and comfortable room. Breakfast was simple but sufficient Difficult to find the front door as no clear sign and no view from room .. looking in to a shaft .
- Dieter (8/5): Perfekte Lage für die Stadtbesichtigung von Florenz - Sehr gute Lage um Florenz zu Fuss zu erkunden. Die Unterkunft ist 10 Minuten Fußweg vom Bahnhof und auch Dom entfernt. Die Zimmer sind geräumig, das Bad ist sehr gut ausgestattet. Trotz Innenstadtlage eine sehr ruhige Unterkunft. Das Frühstück war sehr einfach, da könnte etwas mehr frisches Obst und Gemüse dabei sein.
- Michael (8/5): Perfekte Lage um die zu erkunden, nettes Personal. Kommen gerne wieder - Zentrale Lage, freundliches Personal, Wasserhahn im Bad war total locker.
- Maria (8/5): - Centralt, promenadavstånd till allt., fin frukost, rent och fräsch
- Katrin (8/5): - Gemütliches Bett, und hübsches Zimmer
- Jane (10/5): - The Residenza is close to the train station, the Duomo, the Boboli Garden, and many restaurants. The breakfast is abundant and the hosts are generous. I highly recommend it. There was only one minor inconvenience: the elevator could only accommodate one passenger with luggage at a time.
- Tonje (7/5): -
- Karolina (7/5): -
- Maria (10/5): Cozy little hotel with charm - We loved staying at Mondragone! Its so cozy and has charm. Starting with the wooden elevator and looking outside of my window and watching the people walk by. A great central location Close to train station And the people that work and own this cool hotel are soo helpful. Will be staying here again! Can't think of anything.
- Sandra (9/5): - Large room, friendly staff and perfect location near the city center and the train station. Nothing in particular.
- Lorella (8/5): Da consigliare per la vicinanza alla stazione - Staff gentile e disponibile Camera pulita ed accogliente e bagno spazioso e finestrato
- Hayward (8/5): Residents Mondragone is located close to the main train station and very close to the main centre of Florence. Restaura - Location was great. Clean and comfortable. Secure. Access once checked in is easy.
- Marthe (10/5): Anbefales - Perfekt beliggenhet
- Roberto (9/5): -
- Brian (8/5): Once we figured out we had to buzz the staff and go to the 3rd floor to check in, it was good. We were issued a front d - Close to most major sites in Florence. We walked to many places. Probably the tiny elevator.
- Ewald (8/5): -
- Matteo (10/5): - Palazzo bellissimo, molto centrale, letto comodo
- Warawut (10/5): - The property is very clean. Big room with high ceiling which makes it very comfortable to stay. Danielle is very kind and helpful to us. The breakfast is very nice also. 👍🏽
- Sveva (9/5): ottimo! - posizione e struttura davvero ottimi, personale molto gentile
- Anna (10/5): Posizione centrale e comodissima con vista mozzafiato su Santa Maria Novella. La camera è spaziosa e il vero gioiello è -
- Kendra (8/5): -
- James (7/5): Different - Location Needs some maintenance work
- Denise (7/5): perfekt für einen kurzen städtetrip - freundlich, sauber, sehr zentral gelegen.
- Jeffrey (10/5): -
- Stefano (9/5): - Tutto perfetto
- CAROL (10/5): - La estancia ha sido fabulosa. Limpio y buena ubicación.
- Chiara (8/5): -
- danilo (9/5): -
- Elisa (8/5): - Posizione ottima. La colazione non è stata fatta svegliata tardi La doccia non funzionava bene e si bagnava tutto il resto del bagno.
- Deborah (10/5): -
- Daniele (8/5): -
- raby (10/5): - Su personal atento ,súper bien ubicado desayuno puntual El personal atento y amable
- Amit (6/5): - The location was absolutely superb I was a bit miffed by the receptionist the 1st day.
- Phillippa (8/5): Great location - The location was perfect
- Nuria (8/5): -
- Mike (8/5): Enjoyed our stay.would stay here again - Great location. Rooms was perfect. The lobby of the building smells bad like bad mildew. Just need to put some scents. But the building is an office building. The room was good. The staff were great. The breakfast area is a small room. It works but it is not luxurious.
- Huixian (9/5): -
- Pedro (10/5): - Ubicación extraordinarias habitaciones limpias y amplias
- Katrin (5/5): Sehr gute Lage, aber Frühstück lieber außerhalb. - Die Lage war super. Die Größe des Zimmers sowie des Badezimmers waren auch sehr schön. Das Frühstück kann man nicht als Frühstück bezeichnen: Sehr spartanisch und lieblos. Das Obst war gammelig und das Personal war nicht aufmerksam, hat sich nicht erkundigt, ob man evtl. einen weiteren Kaffee trinken wollte. Den Frühstücksraum wollte man wirklich sehr schnell wieder verlassen. Zudem: Das Gebäude und die Räume rochen muffig.
- Ekaterina (10/5): -
- RIE (6/5): - ロケーションはよかった 近くに公園があり外が少しうるさい。 建物に入った時のにおいがとても気になる。部屋自体に匂うわけではないが、入った瞬間が不快。
- Pawel (1/5): - the breakfast was the worst of all the four hotels I have stayed in recently access to the room, view from the room window, view from the dining room,
- Sonia (10/5): -
- Andreas (9/5): Prima , gute , zentral gelegene Wohnung - Sehr zentrale Lage Alles gut zu erreichen Frühstück 🥞 lecker und ausreichend Personal ( Samuel ) sehr zuvorkommend und hilfsbereit 😊👌👌👌👌 In der Nacht Bei geöffnetem Fenster ziemlich laut
- Eleonora (10/5): Elegante, accogliente, disponibilità’, e comodità per ka posizione in cui si trova - Tutto!!!
- Onur (6/5): Not recommended - Location Low quality breakfast Very small breakfast area Wet room (because of old building & rooms) Low price/performance rate
- Maria (4/5): -
- Alberto (7/5): -
- Alexander (6/5): - Great location, easy check in and close to all items of interest or meeting points. Lobby needs some airing out. Air conditioner leaked water all over the floor in the night, smelt slightly of mold in the bathrooms. Air conditioner kept cycling very far apart, led to reatlest sleep as couldn't get comfortable at a stable temperature.
- Cesar (7/5): Mezcla de sentimientos, pero me sentí echado del lugar. - La ubicacion . Fue una mezcla quien nos hizo el check-in y la joven que estuvo haciendo los deberes y desayunó lo primeros días fueron excelentes…. Pero el día de nuestra salida había una persona que nos invitó a realizar el check out de manera muy ruda, y a pesar de que el desayuno aún continuaba servido casi se niega a que tomáramos algo para irnos; de verdad que nos sentimos hechados de la propiedad. “Nota. Al momento del check in pedimos media hora mas para el check-out y se nos concedió” por lo que no entendí la actitud de esta joven. Solo por esta actitud no volveré y sin mencionar que desde nuestra llegada uno de los AC se mantuvo derramando agua sin que nadie fuera.
- Arora (10/5): - It was a nice and clean hotel. The best thing was it has smart TV. Great hotel staff. Great air conditioning. Please put a big sign outside so that it’s easy to find the property
- Michael (6/5): Good location for a fair price and decent breakfast. - Good location. Pet policy wasn’t clear when booking so I was unable to use my ticket for the Uffizi!
- Stefanie (10/5): Fantastic! - Location was amazing, easy walk to everything. Beautiful space, sorry comfortable. Some hiccups in the AC unit when we first checked in but property manager was super responsive even though it was after hours. Gianmarco was very helpful and flexible in trying to resolve the situation for us, great experience! The fruits at breakfast were over ripe, not edible at all 😅 It would be really nice if fresh fruits could be served.
- Rodica (7/5): -
- Møllgaard (8/5): -
- Gracia (8/5): - Tranquilidad , Ubicación .
- SHUANG (7/5): 房间ok，但不确定卫生好不好 - 1. 房间很宽敞很大。比罗马的房间大太多了 2. 空调很稳定很凉快 3. 这个住宿好像有七八个房间，其实构造很像中国的隔断房，是一个大房子隔出了很多的房间的感觉，但装修什么的都还可以 4. 房间没看到拖鞋，但问前台要了两双 5. 窗户很隔音，但夜晚还是能听到声音 6. 每天会给两瓶水 1. 入住第一天比较晚，房间只有一小瓶洗发水，甚至没有沐浴露。第二天问他们要，给了沐浴露洗发水和身体乳 2. 没有被子，床单外面是一条毯子，不知道这个毯子会不会每次进行更换清洗和更换。我们睡了四天，早上醒来身上脸上都有被不知道什么虫子咬了几个包 3. 房子在三楼，所以水压不大，洗澡不爽水小 4. 早餐很欧洲，冷食为主，种类较少
- Hortense (8/5): - tres bien placé en plein centre les parkings difficile
- Ilias (10/5): My Favorite Florence Stay - I had a wonderful stay at Residenza Madragone in Florence! The room was exceptionally clean and comfortable — it truly felt like a home away from home. The cleaning lady / cook was phenomenal — attentive, kind, and made each day feel special. The front desk staff were very helpful and always pleasant, making check-in and daily questions a breeze. I felt incredibly safe and cozy during my stay, and I wouldn’t hesitate to recommend this place to friends and family. I definitely plan to stay here again on my next visit. The only drawback was the main entrance, where there was a noticeable sewer and smell that should be addressed — but once inside, everything was absolutely perfect!
- Sam (10/5): - A perfect location for anyone travelling by train and also hoping to explore the historic core of Florence. The hotel is cozy and only has a few rooms, so there was personal attention and responsiveness to any questions. The breakfast was good and the room was tastefully decorated and clean.
- Cynthia (6/5): Disappointed in booking. - Good location. Hard to regulate air, one pillow for sleeping, one towel each, one tea bag for each of us, no water bottles or drinking glasses. Hard to get into the space. You need the code for front door, code to get in their part of the building and still a key in case the front door key does not work. Confusing. Would not stay again.
- Zeina (8/5): Very good -
- Kim (9/5): Superb -
- Emily (10/5): Nice hotel in central Florence - Great design, super central The breakfast could be improved
- Paul (9/5): Superb -
- Estela (7/5): Sound proof and water pressure issues - The room was big and luminous, with a a nice decor. The staff were also very attentive and nice. There were two pillows, neither of them comfortable, one extra thin and the other one as if it was made of balls of cotton wool. Water pressure in the shower was very poor and both showers heads kind of archaic. The noise from the street can be a problem, I had to use earplugs to sleep. I did not find the breakfast as good as some reviews indicated. The entrance to the building is not well maintained in terms of cleaning, it was stinky.
- Joanna (10/5): Exceptional - A wonderful place with a unique atmosphere, right in the center. Clean and spacious. The elevator was a real highlight. I recommend it.
- Dalton (7/5): Overall, a great stay in a lovely location. - Excellent location, minutes from the station and a short walking distance to central Florence. There was an open drain grill immediately on the inside of the front door of the main residence so we were greeted by sewerage smells. Extremely unpleasant. A couple of issues occurred during our stay (air con not working and electronic door entry card not working), which required support from the staff on duty. Whilst they were very helpful in fixing it, our concern was what would have happened out of hours as the reception is not manned 24/7.
- Benedicte (10/5): Vacances à Firenze - Sejour parfait. Literie de bonne qualité
- Tami (10/5): Exceptional -
- Natalia (10/5): Exceptional - Location, room clean, staff nice
- Emily (9/5): A great location with Florence heart on your doorstep to explore - Amazing location and Big spacious room with a fridge and good sized bathroom. The staff were friendly and very helpful at giving us restaurant recommendations which we regarded highly and were so grateful for some of our best food in Florence. Thank you so so much. We got used to the very small lift, just be aware of you have lots of luggage but I imagine it would be the same anywhere in Italy. unfortunately we didn’t like the breakfast. for us there was better options locally, but adequate for others.
- Fernando (10/5): Exceptional -
- Tim (9/5): Had a very good stay. Very clean. Location great. Bed & breakfast with no common areas. -
- TOHHYUNG (2/5): - This hotel was the most expensive place during our trip to Italy but the worst of all. Front desk staff was ok but the house keeping old lady was very rude and stubborn. There were three adults but only two shampoo and shower gel. I asked to get one more set but she said no. I was very embarrassed at her stubborn attitude. Breakfast was not worth the price. I would never recommend this hotel.
- Brian (8/5): Very good -
- Steve (10/5): 4 nights stay in Florence - Great location/base to visit all popular Firenze attractions. Very clean and quiet. Plenty of choice for breakfast. Liked the traditional feel of the building. Air conditioning was a little temperamental. The staff were very accommodating and quickly fixed it for us, but I didn’t like to ask when it stopped working for the third time.
- Jay (8/5): Very good -
- Sarah (8/5): Very good -
- Sandra (10/5): Fantastic location, easy to get to and fro the rail station. - Well run,clean and very very helpful. We dealt with 3 different staff members and they were all excellent Nothing
- Mrinal (9/5): Anyway it was fantastic stay for 3 days for my family of 3 people. - Cleanliness of the rooms and the room provided to us was bigger than my expectation. I think breakfast could be started a little earlier say 7 in the morning. Also, common self washing with drying facility may be provided if it chargeable also.
- Lara (7/5): Nice room, fantastic location, very old historic building - Nice room, staff that we saw were pleasant, great location More mirrors in room. Breakfast was basic, but adequate High price for facilities
- Patricia (10/5): Exceptional -
- Greg (8/5): Very good -
- Gogag (10/5): Wish we stayed longer - Great location! Clean, spacious room. Friendly staff. Good breakfast. Would definitely stay again. Nothing
- Cynthia (9/5): Convenient stay for us! - Great location right off Santa Maria Novella. Great cappuccino and espresso in the morning with breakfast. We dealt with 3 different people who were all super helpful and nice. Luna was a great help! The room was a little small.
- Rodolfo (10/5): Great stay, will definitely come back. - Location was great a few meters away from Piazza Di Santa Maria Novella, breakfast was very good and staff very friendly and helpful. The room and bathroom were large enough and well decorated.
- Sebastiano (10/5): Wonderful Apartment Adjecent to Piazza - Wonderful spacious apartment adjacent to a beautiful piazza with many restaurants and cafes. It’s a 10 min walk from the train station. You are walking distance to most of the tourist spots. N/A
- Jon (8/5): Brilliant location, sensational staff - Very helpful staff who even stayed open later as our flights were delayed. Rooms are clean, great breakfast, and central to all the tourist spots. If i did have to choose, i would say there didn't seem to be any hotel lounge or bar for evening relaxing. However the piatsa outside was fantastic for restaurants and wine bars.
- A (8/5): Great location for a few days in Florence - Fantastic location. The bed was so comfortable, I slept really well. Great, helpful and friendly staff. We checked in after 7pm and the self check-in instructions were really simple.😁 Only one mirror in the bathroom above the sink. It would be great to have a full length mirror in the bedroom.
- Peter (8/5): - A super location. Comfortable room and stay. Good value.
- Dolores (10/5): Loved it. Would stay again. - The breakfast was wonderful. Just wish the eggs were hot. The maid noticed that I added a blanket to the bed from the closet, because I was cold. The next day she added a nice comfy light weight comforter to the bed when she made it up. Very nice and thoughtful.
- Eleni (8/5): Very good -
- Kaushik (10/5): - The property was clean and very close by to the sightseeing. The staff was never there at the counter so, if you need any help they are not there.
- Amy (9/5): Superb - Wonderful stay, gorgeous rooms & fantastic location.
- Maggie (4/5): Not as described or expected for what was paid! - The location near to the station was great and only a 5 minute walk away. Staff were very welcoming on arrival and polite during our stay. The bed was very comfortable but we were only able to access netflix on the TV. We had a nice large walk in shower. described as having an inner courtyard view. In fact it was just Unfortunately, the facilities were very dark. Our room (No. 5) was described as having an inner courtyard view but it was more like an access shaft for workmen. We had to look up from the window to see any light. We had to have lights on in the room at all times. There was nowhere in the bedroom to plug in the kettle so we had to use it in the bathroom (very dangerous). There was no plug in the sink as the automated one had not been connected. We told a member of staff who said he would get it fixed but it never happened.
- Lindell (10/5): - Staff were very friendly and helpful. The elevator to the 3rd floor was cool, we hummed the Get Smart theme every time we used it. :). Very convenient to sites and dining. Nice breakfast. Room was plenty big and with a large bed and 2 types of pillows, had a great frescoe on the ceiling. It felt like I was living in a home in Florence. Had a mini fridge, teapot, daily water bottles, nice bathroom, though I've never figured out how to use a bidet! Daily room cleaning, daily water bottles, fresh towels and slippers. My only reason for not giving 5 stars for cleanliness were the dust bunnies under the bed. I would definitely stay here again!
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