Kensington Courtyard

Location: 47 Cromwell Road, London, gb

Star Rating: 8.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Pets allowed
• Luggage storage
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Delivered food - securely covered
• Television in common areas
• Express check-in
• Free wired internet
• Internet access
• Covered parking

Rooms Available

• Two-Bedroom Apartment

  This apartment consists of 2 bedrooms, a kitchen and 2 bathrooms with a walk-in shower and a hairdryer. In the well-equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. The apartment provides a washing machine, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV. The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

Guest Reviews

• Abigail (6/5): Great location and good staff - Location is fantastic Maybe needs modernising
• MARICRIS (8/5): Location is really a great plus! Best for groups! The staff who greeted us was very nice. - Location is very good. Close to tourist spots! It's also close to Harrods (10 mins walk) - if you like to shop branded goods. Close to restaurants and museums (Victoria and Albert Museum and the Natural History Museum). Only washer is provided. No dryer in the place, only drying rack is available.
• Abdur (8/5): -
• Sandra (10/5): Estancia perfecta - Ubicación perfecta, combinación con autobús y metro genial. Una estancia perfecta con todo lo necesario para pasar unos días increíbles. La cama supletoria es la única pega ya que no es muy cómoda.
• Corinne (5/5): Gute Lage aber leider im Keller - Die Lage isrt sehr gut, das apartment sauber und genug gross. Leider liegt das apartment im untergeschoss (keller) und ist dunkel und sehr ringhörig. Es hat zwar fenster, aber die richten sich zu einem Schacht, wo toilettenspülungen und wasserabläufe hörbar sind. Leider waren wir sehr enttäuscht, da keine solche ehrlichen bewertungen abgegeben wurden.
• Paul (8/5): - Excellent location. Friendly and prompt host.
• Marios Rafail (1/5): Η χειρότερη - Τίποτα Βρώμικες πετσέτες , κρύο νερό , φασαρία από πάρτυ
• Megan (9/5): -
• scaronni (6/5): Clean, convenient location, spacious but quite bad due to it being in basement and being very old. - Great location, plenty of space, big rooms, two toilets. We were not missing any space. Everything was clean. Everything is old and half broken. Scratched walls, whispers through the windows not closing properly, missing trims on various items everywhere (ceiling lamps, heating elements, kitchen cupboards, etc.). Due to it being really old, you can hear absolutely everything through the door and the walls, when someone gets in, gets out, etc. Also, It's in a basement, so you can't see anything outside of the window. The kitchen/living room has no windows at all. The pipes for the upper floors run around you, so it means you hear anytime there's water running in the upper floors (toilets, showers, etc.). To get to the apartment you need to walk a very steep stair that goes into the basement without handrails, making it not very practical if you are carrying a trolley or sleeping kids.
• Véronique (10/5): Logement spacieux confortable et bien situé - Logement très bien placé, face au musée d histoire naturelle. Très bon accueil avec une flexibilité très appréciable des hôtes ( arrivée/ départ et prise en charge des bagages) Bonne literie. Je recommande Rien.
• Alexandre (7/5): -
• Roger (7/5): - Läget var bra, det var rent och fräscht och gott om plats. Det fanns både diskmaskin och tvättmaskin. Sängarna kändes fräscha och var bekväma. Det framgick inte att det var en källarvåning, det var ngt fuktigt, de flesta av pannorna till spisen gick inte att använda till spishällen då rätt mtrl för induktiv häll krävs. Fönster gick inte att låsa vilket kändes osäkert då man inte känner till kvarteren. Lite väl mycket insyn via tackuckan för en av toaletterna. Informationen om hur, när och var nyckeln skulle lämnas var mkt diffus vid ankomst.
• Henoc (10/5): Ubicación y confort excelentes, aunque el descanso es mejorable - Céntrico, el metro estaba cerca, las condiciones del apartamento eran buenas, las dichas limpias con gel y champú, toallas y zapatillas de estar por casa como en los hoteles y la temperatura del apartamento buena siempre con calor agradable. Las almohadas son muy finas y parece que no tienes nada. Y los sofás cama, el somier parece una tumbona de playa y el colchón se dobla. Recomiendo quitarlos y poner el colchón en el suelo.
• Diego (9/5): -
• Clive (7/5): As a family we enjoyed our overnight stay found. the accommodation clean, comfortable and convenient. - We found the property to be sufficient for our purposes. The property is in the basement of the building.
• Kerensa (10/5): -
• MARGARIDA ALEXANDRA (9/5): A localização é muito boa, com transportes e museus nas proximidades. Apartamento confortável e bem equipado. - Excelente localização e comodidade
• Ferlito (8/5): Highly recommended. - The apartment was spacious, the host available and the location super perfect.
• Federico (8/5): - Posizione tatticissima
• David (9/5): - La ubicación es fantástica y el apartamento está muy bien , fuimos 5 y estuvimos comodos
• Elena (8/5): -
• Luigi (9/5): Alloggio di fronte al museo di storia naturale - La casa era pulita e in ordine, la cucina bene attrezzata e i letti comodi. Lo staff si e prodigato ad esaudire le nostre piccole richieste. Essendo collocato nel basement, c'è poca luce naturale
• Brady (2/5): - It is a basement suite that is dark, dirty, cheap furnishings, noisy at night, cigarette smell in the hallways, and very uncomfortable and stained cot mattress. The host is either non-responsive or not helpful. I booked this for a trip to London with my two sons 19 & 21, our expectations overall are not high, yet I was greatly disappointed. Avoid this rental.
• Stephen (8/5): -
• Francesco (10/5): -
• Gillian (9/5): This basement flat is fairly priced in a wonderful part of London. - Location is fantastic. Good sized property, stayed warm during a very cold spell. Decor beginning to tire and would benefit from some attention in areas.
• Malcolm Ronald (9/5): -
• Anne (8/5): Bra plats för några nätters övernattning - Bra läge, enkel incheckning och bra kontakt med värden. Köket var nytt och fräscht, men saknar helt fönster. Fint att kaffekapslar fanns i stor mängd. Bra med två separata sovrum, sköna sängar. Generellt ett enkelt men rent och fräscht boende för några nätter. Vi var ett sällskap på 4 vuxna och två tonåringar, och det var kanske lite trångt för oss, dels fanns det inte matplats för så många och bara en liten tvåsitsig soffa. Ett större matbord hade gjort stor skillnad för trivsel och bekvämlighet. Extrasängarna var mindre bra, inte bekväma för våra barn. Skulle nog behöva uppdateras till lite bättre varianter. Saknade tillexempel salt och peppar i köket. Tyvärr satt någon sorts pump eller fläkt på utsidan av ena sovrummet och den gav ifrån sig höga ljud genom hela natten. I övrigt var lägenheten tyst, ljud från gatan hörs inte in.
• Megan (10/5): -
• Cinzia (7/5): Appartamento ideale per 4 persone (non di più!) - La struttura è in una posizione fantastica. Dall’altra parte della strada rispetto al Natural History Museum in un quartiere in cui sono presenti molti locali aperti fino alle 23. È pulita e fornita di tutti quei prodotti che fanno comodo se c’è bisogno di viaggiare leggeri. Sarebbe stata la struttura perfetta per 4 persone, purtroppo noi eravamo 5 (secondo l’annuncio su Booking.com avrebbe potuto accogliere fino a 6 persone) e il quinto “letto” non era altro che una brandina da campeggio infossata nel mezzo con un materasso sottilissimo. Una persona, a turno, ha dovuto dormire in una conformazione veramente scomoda, malgrado avessimo provato a renderla più confortevole utilizzando due materassi e alcuni piumoni.
• Carly (10/5): It was a quick trip but we felt safe and comfortable in this flat and enjoyed our time greatly. - Everything! It was welcoming and had space for all of us. The staff was extremely kind, helped us with our bags, and so accommodating with needing extra cots for my small kids and they were very comfortable too. It is in a great location near tube stations, so many restaurants & shops, even attractions with a few minutes walk. We loved our stay. It is on the basement level which was tricky with our stroller but that is our personal issue not the property. The only thing we noticed was if it was warm inside we would crack the windows and sometimes get very strong smells of smoke.
• Leire (8/5): - Calidad-precio muy bueno.
• Tamara (7/5): -
• Liang Feng (8/5): -
• Claire (8/5): Perfect location and spacious accommodation - The location was perfect and the property managers were very helpful. It was great that we could leave our luggage in a secure place on the day of our departure until we were ready to leave for the station It was a basement apartment with no window in the living/kitchen/dining area, but that wasn't a major issue for the limited time we spent there
• Franciszek (9/5): Jest wszystko co trzeba. Pralka, zmywrka, kuchnia cała wyposarzona. - świetna lokalizacja. lepiej się nie da w Londynie. To mieszkanie jest w suterynie. wiadomo, coś za coś. niższa cena, brak widoków z okna. Ale lokal jest naprawdę duży. spokojnie dla 5 osób. lub dwóch par. Dwie niezależne sypialnie i dwie łazienki salon bez okna, ale wiadomo, coś za coś. Świetny telewizor i WiFi szybkie .
• Michał (9/5): - Great location 1 km from Hyde Park, 3 km to Westminster, and close to the metro station. Very good communication with the host - we arrived around 12, and we got the room immediately as it was already cleaned. At the end, he stored our luggage in the storage room. I recommend it to everyone. The only small downside was the beds - two were foldable and not very comfortable.
• Arnar (1/5): So filthy that we could not stay in there, we left and found another solution. - The location is good, except this apartment was located in a dirty moist basement. I think those images are pretty self explanatory but here are signs of moisture damage in the walls, hairs and dirty linen on the beds, non functional cooking oven, dishwasher full of plates, dirty walls, the apartment smells of smoke and the air down in the apartment is not good. All smoke detectors have been removed. I could not stay in there with my family so we only left our bags there for few hours while finding another apartment for our stay in London. The communication with the staff was impossible since they are giving you a non working phone number. And the only staff member on site was pretended that he did not understand us when we were complaining about the situation. This totally ruined our first day of our vacation and costed us 1300 pounds which we are now fighting to get refunded.
• Nazaneen (10/5): Exceptional - Had a great stay, 6 people, 3 generations. We were looking for excellent location for being tourists, very clean/modern, close to a park for jogging, and something on the subway line so we could go to Heathrow without having to change subway lines. Very clean place, modern renovation, all marble bathroom. Basically, the building seems to be subdivided into rentable units and there is a crew of people who give you the keys on arrive (texted via WhatsApp, so you'd need a phone that works!) - they spoke adequate English and responded to needs promptly, my only need was requesting a drying rack. It is a basement unit and the elderly had to be careful with the stairs but it was fine. I will mention that some tourists staying next to us saw a mouse in their unit and were very distraught, we did not have this issue. We would definitely stay here again!! Right next to 3 museums, several strips of great restaurants nearby, and was amazing to walk to Hyde Park. Area was safe and posh, very central.
• Terence (1/5): Stay if you enjoy mice running around you or people looking down at you while you’re on the toilet. - MOUSE IN THE KITCHEN 1. There was no dryer or clothes rack to hang laundry. 2. There was a skylight directly above the toilet bowl in the master bedroom. As it was a basement apartment, we were right at the bottom so people living above could peer into our toilet when they looked down. 3. The last straw was discovering mice running around in the kitchen on the third day!
• Hanan (8/5): Very good -
• Roslyn (7/5): This place was great for a 2-3 night stay with minimal luggage. It was close everything. - The location was excellent. The space inside the flat was great. It was pretty clean for the most part. The towel with the house slippers was a nice touch. The hand soap, body wash and shampoo was nice to have along with plenty of toilet paper. Having a washer with detergent (I assume other guests left behind) was great. The communication with property manager was excellent. The master bathroom shower did not drain well when using overhead shower but worked better with hand held shower. Didn't like being in the basement flat, no sunlight or fresh air also prone to more bugs. The flat had absolutely nothing in it expect coffee and tea in the kitchen. Being on the bottom floor it was hard carrying suitcases up the narrow stairway.
• Andrea (8/5): For those looking for a clean, convenient location in a very quiet neighbourhood - Location, amenities, customer support
• Chiara (8/5): Very good - Location and the apartment was nice, well-provided and perfect position The fold-up beds were not so comfortable
• John (10/5): Exceptional - Great location clean comfortable well equipped
• Amanda (10/5): Exceptional -
• Lisa (9/5): Would definitely recommend - Location very handy, close to transport and very large apartment Advertised a tumble dryer but there wasn't one
• Karen (9/5): Excellent!!!!! (Except for the cots) - Very helpful and available staff. Fabulous location and wonderful apartment. It was so helpful that cots could be added to the room! Unfortunately, they were very uncomfortable.
• Vania (8/5): Definetely recommended - The location is definitely great, close to the undergroud station, restaurants, just in front of the natural history museum There was no way to warm on of the two bathrooms
• Nicholas (10/5): Exceptional -
• Luke (9/5): Superb - The apartment is immaculate and has been recently decorated. Very clean and close to tube and museums. A great place to stay, no negatives at all.
• Vasilia (10/5): Exceptional -
• Viki (10/5): Exceptional - I would like to share my experience staying in this apartment. First and foremost, while the apartment is located on the lower ground floor, it has been beautifully renovated and is situated in the heart of South Kensington, very close to the metro. Most importantly, the price was truly excellent for the location and quality. I highly recommend this accommodation. My sincere thanks to the staff for their assistance with luggage storage and accommodating our early check-in. Nothing
• Vielliard (9/5): Superb -
• Касенова (10/5): Exceptional - Perfect place for short stay!!! Highly recommend!!!
• Assama (6/5): The stay was good but could be better - Property was very nice The door lock was very hard to open making you think the door might not lock at night and the WiFi was very poor
• Clara (9/5): Superb -
• Joy (8/5): Very good -
• Orla (7/5): Good - We were met on arrival within 2 mins and were brought to the room and shown around. Quick and Efficient. Good communication by email prior. Ensuite has been upgraded recently and is great. Good Quality products provided in the bathrooms. It had everything we needed for a 1 night stay. Lots of additional adaptors for overseas visitors. Great location. Close to Train stations and bus stops. We had booked for 2 adults and 2 children and were only given towels for 2 people and no sheets for the extra roll away bed. It needs a bit of an upgrade on the interior (looks a bit tired) As lower courtyard there is not much natural light so may not be great for long term stay but perfect for 1 night.
• Srinivas (10/5): Exceptional - friendly staff
• Sarah (10/5): Helped to make our short stay in London perfect. - Great central location and so quiet! Very comfortable, clean and well equipped. Key collection and communication excellent. Nothing
• Hilde (8/5): Very good - The location of this apartment is fabulous, the area has all you need ( musea, restaurants, the hop on-off bus is right next to the flat) . We had 2 bedrooms with each a bathroom and a toilet. That is really comfortable for a group of 5. The kitchen is well equipped with a fridge, freezer, dishwasher, toaster .. nothing was missing! We had a minor problem with the extra bed which was a bit small but that bed was replaced immediately by the owner and our 12-year old son could sleep well. We will come back here. nihil
• Robert (7/5): Considering the cost of accomodation in London it is a fair compromise for a family of six. - Perfect location in Central London, with two full sized bedroom and a very service oriented staff The issues are two fold: 1. Beds are not very comfortable and the kitchenware is rather basic 2. The appartment is under ground what brings along some challanges: -wet walls in some places -the sewage pipes run in front of the windows what leads to noise and some unpleasent smells from time to time -we found a mouse in the kitchen! (the property manager reacted immediately installing a trap what is admirable, though based on the reaction I had the impression it was not the first time)
• Kristján (8/5): Very good -
• Andrew (8/5): Very good -
• Jaimy (6/5): Pleasant - The room is located at a prime area and it is value for money. The room is in the basement accessible only via steps. It was difficult for people with mobility issues. Also the bedrooms were too hot and an AC/fan could have been helpful.
• Umut (1/5): Awful - Location Impolite and non responsive management. A week ago, Asked to check out a day early than the booking, didn’t even get a reply. Person who answers the phone doesn’t want to talk on phone, keep telling you “no, no, no. Send an email” and refuses to listen to and talk to you. Toilet has a glass above sink that shows to the upper floor, no privacy at all. Worst internet connection in the World Constant noise day and night. Next doors still having construction. There is an area where you can step out, which should be only accessible to us, but had other people in there, imagine people in front of your bedroom. The same bedroom of which you can’t lock the window. So someone else can easily get in through that area using the unlockable window. The door to the apartment doesn’t have a knob, you have to pull it out through the key when leaving. The outside door lock is faulty, you can try 15 mins to get in but be unsuccessful. It was funny the guy who gives the key to try to demonstrate how the trick works and be unsuccessful in his few tries.
• Torben (10/5): Awesome - It was super cute, rather large plenty for 4. Great location right across the natural history museum. Both underground and any of the hop on/off busses were less than 5 min walking. Right by at least 6 bakeries. In so called little France district. Good breakfast and dinner location. Great owner and helpers
• Ronith (8/5): Very good -
• Audrey (9/5): Excellent stay in a perfect location for sightseeing the surrounding areas and attending the royal albert hall. Beautifu - Perfect location for attending a show at the royal Albert hall (5-10 min walk) and also exploring Kensington gardens. The apartment is very well appointed with everything you could need for your stay. Very large and spacious with lots of little extras you don’t normally have in an apartment. Iron which is fab, plenty of kitchen equipment ie, coffee machine, dishwasher, washing machine, oven and microwave (we didn’t use any of the appliances but they were spotlessly clean and others may make use of these) washing up liquid, kitchen roll etc. we were in flat 8 and the bedrooms were very spacious and plenty of storage for any length of stay. 2 bathrooms and again spotlessly clean. Bath and hand towels supplied and hand soap as well as shampoo and shower gels. The only downside for some may be that it is below ground level so no view to outside also the courtyard windows offer good light. There was nothing we didn’t like.
• Касенова (10/5): Exceptional - Dear Kensington Courtyard, I recently had the pleasure of staying at your newly updated apartment and it was a truly fantastic experience. The location is unbeatable, situated directly across from The Natural History Museum and just a 15-minute walk from the beautiful Kensington Palace & Gardens. The apartment itself is exceptional—very clean, modern, warm, and spacious, making it a perfect retreat after a day of exploring the city. The kitchen was particularly impressive, well-equipped with a coffee machine, dishwasher, washing machine, and thoughtful inclusions like coffee, sugar, and tea, which were much appreciated and added a homely touch. Additionally, I was extremely pleased with the service provided by your staff. They were very friendly and helpful, accommodating my luggage storage requests both before check-in and after check-out, which significantly eased my travel concerns and allowed me to enjoy my last day in London unencumbered. Thank you for such a wonderful stay. Your property is definitely on my highly recommended list for friends and family visiting London, and I look forward to returning myself for another outstanding experience. Best regards, Mia

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