Apartahotel Cristales

Location: Carrera 28 #8 Oeste-75, Cali, co

Star Rating: 6.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Safety deposit box
• Hammam
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free pool cabanas
• Internet access
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Rooftop garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Classic Room

  1 Large Twin Bed

  323-sq-foot room with pool views

  
  

  Layout - 10 bedrooms and living room

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - Flat-screen TV

  Food & Drink - Kitchenette with refrigerator and cookware/dishware

  Bathroom - 10 bathrooms, bathtub or shower, towels, and toilet paper

  Practical - Safe and wardrobe or closet

  Comfort - Air conditioning, daily housekeeping, and fresh towels every 2 days

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Wardrobe or closet
  • Toilet paper
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)

• Standard Family Room

  The family room offers a safe deposit box and a dressing room, as well as a private bathroom boasting a shower. The family room's kitchen, which has kitchenware, is available for cooking and storing food. The spacious air-conditioned family room features a flat-screen TV with streaming services, a private entrance, a seating area, a wardrobe as well as an inner courtyard view. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Kitchenette
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Kitchen
  • Private entrance
  • Sofa
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Single Room

  The single room offers a dressing room, as well as a private bathroom featuring a shower. The single room's kitchen, which features kitchenware, is available for cooking and storing food. The single room provides a private entrance, a wardrobe, a safe deposit box, a flat-screen TV with streaming services, as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Kitchenette
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Kitchen
  • Private entrance
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Family Two-Bedroom Apartment With View

  Featuring a private entrance, this spacious apartment also is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This air-conditioned apartment comprises a dining area, a flat-screen TV with streaming services a tea and coffee maker and a terrace. The unit offers 5 beds.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Kitchenette
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Terrace
  • Dining table
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Double Or Twin Room

  The twin/double room's kitchen, which has kitchenware, is available for cooking and storing food. The spacious twin/double room features air conditioning, a private entrance, a terrace with an inner courtyard view as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Kitchenette
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Kitchen
  • Private entrance
  • Dining area
  • Wardrobe or closet
  • Terrace
  • Dining table
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Verified traveler (4/5): Did not meet expectations! Call before you book. - Our experience was less than satisfactory. Room Preparedness: Upon arrival, the staff seemed unprepared for our check-in, despite our reservation. The room lacked basic amenities such as towels, shampoo, and soap, which we had to request separately. Facilities: The air conditioner functioned well, providing relief from the heat. The room was adequately sized for the price point, however you could hear everything from the room below, leaving no privacy. THERE WAS NO HOT WATER throughout our 9-day stay. We were informed that the building’s pipes had been damaged for about two months, and there was no fix offered. This crucial information was neither mentioned in the hotel’s listing nor communicated upon our arrival. The cold water was particularly uncomfortable, and we would have chosen other locations if we knew. We experienced a random power outage lasting a couple of hours, which was inconvenient but did not disrupt our plans generally. The toilet became clogged and broken, and despite informing the staff, it remained unusable for three days without any resolution. This lack of prompt attention to basic maintenance issues was unacceptable and contributed to our decision to leave a day early. While we did not expect luxury accommodations, we anticipated basic services to be in place. The combination of unpreparedness, lack of essential amenities, and unresolved maintenance issues were unpleasant. We would not recommend unless significant improvements are made.
• Alexa (10/5): - Fueron muy atentos todo el personal y muy amables lo recomiendo muchísimo
• Pavlos (5/5): Passable -
• Kevin (4/5): I wouldn’t recommend to stay here spending $200+ is crazy for the quality. - Nice staff The most uncomfortable bed and no hot water throughout the facility.
• Elina (8/5): The room was super clean, I felt 100% safe, and personal was very nice and helpfull! - This place has such a potensial! The room was super clean, I felt 100% safe, and personal was very nice and helpfull! Breakfast was good, with nice variety each morning. We stayed 8 nights. Perhaps warmer water in shower would add to comfort as well as a option for warmer blankets on the bed.
• Nkurunziza (10/5): Exceptional - Very hospitable, felt very safe with them and will always remember them

Photos