Apartahotel Cristales
Location: Carrera 28 #8 Oeste-75, Cali, co
Star Rating: 6.8 Stars
Property Type: Hotels
About this Property
Rooftop Pool and Inner Courtyard Views
Enjoy a refreshing dip in the rooftop pool while taking in the stunning views of the inner courtyard at Apartahotel Cristales.
Modern Amenities and Services
Experience comfort and convenience with a flat-screen TV, kitchen, private bathroom, and free WiFi in every unit. Benefit from a 24-hour front desk, full-day security, and a private entrance for your peace of mind.
Convenient Location and Nearby Attractions
Located just 1.5 km from Pan-American Park, this aparthotel provides easy access to Saint's Peter Cathedral and Jorge Isaacs Theater. Explore the city effortlessly with a paid airport shuttle service available.
To book your stay at Apartahotel Cristales and experience these amazing features, please make your reservation now!
Important Information
This property will not accommodate hen, stag or similar parties.
Please inform Apartahotel Cristales in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- Safety deposit box
- Hammam
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Internet access
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Rooftop garden
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Classic Room
1 Large Twin Bed
323-sq-foot room with pool views
Layout - 10 bedrooms and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Flat-screen TV
Food & Drink - Kitchenette with refrigerator and cookware/dishware
Bathroom - 10 bathrooms, bathtub or shower, towels, and toilet paper
Practical - Safe and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and fresh towels every 2 days
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Wardrobe or closet
- Toilet paper
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
-
Standard Family Room
The family room offers a safe deposit box and a dressing room, as well as a private bathroom boasting a shower. The family room's kitchen, which has kitchenware, is available for cooking and storing food. The spacious air-conditioned family room features a flat-screen TV with streaming services, a private entrance, a seating area, a wardrobe as well as an inner courtyard view. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Trash cans
- Socket near the bed
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Single Room
The single room offers a dressing room, as well as a private bathroom featuring a shower. The single room's kitchen, which features kitchenware, is available for cooking and storing food. The single room provides a private entrance, a wardrobe, a safe deposit box, a flat-screen TV with streaming services, as well as an inner courtyard view. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Kitchenette
- Fan
- Toilet
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Wardrobe or closet
- Toilet paper
- Trash cans
- Socket near the bed
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Family Two-Bedroom Apartment With View
Featuring a private entrance, this spacious apartment also is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This air-conditioned apartment comprises a dining area, a flat-screen TV with streaming services a tea and coffee maker and a terrace. The unit offers 5 beds.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Dining area
- Wardrobe or closet
- Terrace
- Dining table
- Toilet paper
- Sofa bed
- Trash cans
- Socket near the bed
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Double Or Twin Room
The twin/double room's kitchen, which has kitchenware, is available for cooking and storing food. The spacious twin/double room features air conditioning, a private entrance, a terrace with an inner courtyard view as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Dining area
- Wardrobe or closet
- Terrace
- Dining table
- Toilet paper
- Trash cans
- Socket near the bed
- Fire extinguisher
- Single-room air conditioning for guest accommodation
Guest Reviews
- Verified traveler (4/5): Did not meet expectations! Call before you book. - Our experience was less than satisfactory.
Room Preparedness: Upon arrival, the staff seemed unprepared for our check-in, despite our reservation. The room lacked basic amenities such as towels, shampoo, and soap, which we had to request separately.
Facilities:
The air conditioner functioned well, providing relief from the heat.
The room was adequately sized for the price point, however you could hear everything from the room below, leaving no privacy.
THERE WAS NO HOT WATER throughout our 9-day stay. We were informed that the building’s pipes had been damaged for about two months, and there was no fix offered. This crucial information was neither mentioned in the hotel’s listing nor communicated upon our arrival. The cold water was particularly uncomfortable, and we would have chosen other locations if we knew.
We experienced a random power outage lasting a couple of hours, which was inconvenient but did not disrupt our plans generally.
The toilet became clogged and broken, and despite informing the staff, it remained unusable for three days without any resolution. This lack of prompt attention to basic maintenance issues was unacceptable and contributed to our decision to leave a day early.
While we did not expect luxury accommodations, we anticipated basic services to be in place. The combination of unpreparedness, lack of essential amenities, and unresolved maintenance issues were unpleasant. We would not recommend unless significant improvements are made.
- Alexa (10/5): - Fueron muy atentos todo el personal y muy amables lo recomiendo muchísimo
- Pavlos (5/5): Passable -
- Kevin (4/5): I wouldn’t recommend to stay here spending $200+ is crazy for the quality. - Nice staff The most uncomfortable bed and no hot water throughout the facility.
- Elina (8/5): The room was super clean, I felt 100% safe, and personal was very nice and helpfull! - This place has such a potensial! The room was super clean, I felt 100% safe, and personal was very nice and helpfull! Breakfast was good, with nice variety each morning. We stayed 8 nights. Perhaps warmer water in shower would add to comfort as well as a option for warmer blankets on the bed.
- Nkurunziza (10/5): Exceptional - Very hospitable, felt very safe with them and will always remember them
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