Fuerteventura Princess
Location: Gran Canaria, 13, Urbanización Butihondo, Playa Jandia, es
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Beachfront Luxury at Fuerteventura Princess
Outdoor Pools and Entertainment: Enjoy multiple outdoor pools, tennis courts, and evening entertainment at our beachfront property in Playa Jandía.
Comfortable Accommodations: Relax in air-conditioned rooms with a TV, balcony or terrace, and sea views. En suite bathrooms feature complimentary toiletries.
Family-Friendly Amenities: Keep the whole family entertained with a gym, sauna, games room, children's playground, kid's club, and a snack bar. WiFi is available in the reception area.
Experience a perfect blend of relaxation and fun at Fuerteventura Princess. Book now to create unforgettable memories by the beach!
Important Information
Please note that at dinner gentlemen are required to wear long trousers, and shirts or T-shirts with sleeves.
One child up to 11 years old can stay for free in a room with 2 adults. Children under 2 years old are accommodated in a cot and older children in existing beds.
A compulsory Gala Dinner is included in the room rate for stays on 25 and 31 December.
Cribs are subject to availability. Please note that the maximum occupancy of the room cannot be exceeded under any circumstances, even when adding a crib.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Nightclub
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Table tennis
- Currency exchange
- Solarium
- Hammam
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Kids' outdoor play equipment
- Heated pool
- Evening entertainment
- Public Bath
- Entertainment staff
- Paid WiFi
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Mobile app for room service
- Aerobics
- ATM/banking
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Billiards or pool table
- Snack bar/deli
- Playground on site
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Beach club nearby (surcharge)
- Beach toys
Rooms Available
-
Family Room (2 Adults + 2 Children)
This air-conditioned room consists of two interconnected rooms, one with a double bed and one with 2 sofa beds. It has 2 bathrooms with a shower, hairdryer, and toiletries. It includes air conditioning, satellite TV, a mini fridge and a telephone.
Beach towels are provided and baby cots are available on request.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Sofa bed
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Twin Room (2 Adults + 1 Child)
This air-conditioned room comes with 2 single beds and 1 sofa bed. It features a furnished balcony and a private bathroom with a hairdryer and free toiletries. It has a TV with satellite channels, phone, and a mini-fridge. The use of the safe carries a surcharge.
Towels for the swimming pool are included. A cot is available free of charge, upon request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Sofa bed
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Twin Room with Sea View (2 Adults)
This air-conditioned room comes with 2 single beds. It features a private furnished terrace and bathrooms are equipped with a shower, hairdryer, and toiletries. It includes a satellite TV, a mini fridge and a telephone.
Beach towels are provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Sofa bed
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Family Room (3 Adults)
This air-conditioned room consists of two interconnected rooms, one with a double bed and one with a sofa bed. It has 2 bathrooms with a shower, hairdryer, and toiletries. It includes a satellite TV, a mini fridge and a telephone.
Beach towels are provided and baby cots are available on request.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Sofa bed
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Twin Room with Sea View (2 Adults + 1 Children)
This air-conditioned room comes with 2 single beds. It has a bathroom with a shower, hairdryer, and toiletries. It includes a satellite TV, a mini fridge and a telephone.
Beach towels are provided and baby cots are available on request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Sofa bed
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Twin Room (3 Adults)
This air-conditioned room comes with 2 single beds and 1 sofa bed. It features a furnished balcony and a private bathroom with a hairdryer and free toiletries. It has a TV with satellite channels, phone, and a mini-fridge. The use of the safe carries a surcharge.
Towels for the swimming pool are included. A cot is available free of charge, upon request.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Sofa bed
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Family Room (2 Adults + 1 Child)
This air-conditioned room consists of two interconnected rooms, one with a double bed and one with a sofa bed. It has 2 bathrooms with a shower, hairdryer, and toiletries. It includes air conditioning, satellite TV, a mini fridge and a telephone.
Beach towels are provided and baby cots are available on request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Sofa bed
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Twin Room (2 adults)
This air-conditioned room comes with 2 single beds. It features a furnished balcony and a private bathroom with a hairdryer and free toiletries. It has a TV with satellite channels, phone, and a mini-fridge. The use of the safe carries a surcharge.
Towels for the swimming pool are included. A cot is available free of charge, upon request.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Sofa bed
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Family Room
The spacious family room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Sofa bed
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Slitikov (10/5): -
- Tom (10/5): -
- FreeCops (7/5): ottima fuga in relax - colazone e cena super, ambiente completo di tutto, spiaggia privata super bella camere pulite e con balcone.
punti di ristoro sempre pronti e con tutto. check in da migliorare, alcuni servizi potrebbero metterli a disposizione degli ospiti che già pagano il soggiorno, invece che metterli a pagamento, vedi tennis (infatti in una settimana non ho visto giocare nessuno )
Palestra un po datata con pochissimi attrezzi
- Christina (8/5): Lovely resort with multiple pools - The overall resort is nice, quite large with lots of different areas depending on what you need! The buffet was great for a 4 star, great options and a large area to eat in! The gym could do with a make over, and none of the pools were heated - we didn't swim the entire time we were there! It's a very windy island, so tables with cup holders so I cups didn't blow over / spill would be a great addition. The rooms are somewhat dated but didn't matter too much! Also keep in mind it's an hour drive from the airport, and this will cost around £110.
- Christian (3/5): das erste und letzte Mal - - die Lage
- es gibt doch einige aufmerksame und freundliche Mitarbeiter; aber das Management ist alles andere davon (nicht lösungsorientiert; abwiegeln von Beschwerden usw.) - Terrasse im Außenbereich zum Frühstück nicht benutzbar; permanent Vögel am Essen - Personal fühlt sich nicht verantwortlich dagegen etwas zu unternehmen
- nachdem man uns mit schlafendem Baby im "Adult-Bereich" Getränke verkauft hat, wird man mit Hinweis auf Adult Bereich zum sofortigen verlassen aufgefordert (zwei Security Mitarbeiter mit Schlagstöcken bewaffnet)
- insgesamt wird das Objekt auf Verschleiß gefahren - an vielen Stellen renovierungsbedürftig
- intransparentes AI Konzept; AI, AI Plus, AI Premium (3 x AI) - nicht nur die Getränke sondern auch die "AI Zeiten" sind hierdurch definiert; 23:30 vs. 00:30 für "AI Getränke" - zum Glück haben wir auf AI verzichtet!
- Yuliia (10/5): Das ist ein großartiges und wunderschönes Hotel im Süden von Fuerteventura. Besonders gefallen haben uns die breiten, sa -
- Eva (9/5): Fantastica - Colazione buona e varia Le pulizie in camera
- Elena (8/5): - spazi, piscine Niente in particolare.
- Marco (10/5): Struttura molto curata, camere pulite, staff gentile e servizio ottimo; unico piccolo suggerimento valorizzare maggiorme - Esperienza davvero molto positiva. Struttura curata, camere pulite e confortevoli, servizio attento e staff sempre gentile e disponibile. Si percepisce grande attenzione verso l’ospite e questo fa la differenza.
Detto questo, il vero grande plus della struttura è senza dubbio la cucina. Dalla colazione alla cena, ogni proposta è stata impeccabile: qualità, attenzione, continuità e cura davvero rare da trovare. Complimenti sinceri a tutto lo staff di cucina e di sala, perché mantenere questo livello con costanza non è affatto semplice.
- Sandra (9/5): -
- Nicolas (8/5): - Bon rapport qualité/prix, le confort de la literie, la proximité de la plage. Le vieillissement des équipements sportifs, l'accueil et les explications très minimalistes en arrivant.
- Alison (9/5): -
- Manel (10/5): -
- Celine (10/5): Perfektes Hotel perfektes Buffet perfekter Urlaub - Ein wunderbares Hotel - mit perfekter Sauberkeit und einem tollen Essen Die Mitarbeiter könnten ab und an noch ein wenig freundlicher sein
- Inna (8/5): Загальне враження чудове. - Гарні, просторі номери. Гарна їжа, гарний ігровий зал. Гарне розташування та природа. Поряд магазин продуктовий. Теплий басейн, що дуже важливо та океан поруч. Щоденне прибирання та привітний персонал. Окрема вдячність хлопцю, який на рецепції говорив на російській мові. Над розвагами треба ще працювати. Розваги в основному для малих дітей. Дітям 11 та 15 років було нудно. Тільки в останній день нашого перебування, було весело, була жива музика та танці до 22:30.
- Miriam (7/5): -
- Jimena (9/5): -
- Scarlett Victoria (9/5): Skvělé ubytování za rozumné peníze - Výborné jídlo, skvělá poloha hned u pláže. Čisté pokoje. Švábi ve venkovních prostorách - což je ale na Kanárech normální, těžko s tím hotel něco udělá
- Thomas (8/5): -
- Nicolás (8/5): -
- Nathalie (7/5): - Les équipements étaient parfaits
- Angelika (10/5): - Fajny, miły hotel. Spokojna okolica, ale wszędzie w miarę blisko. Smaczne jedzenie. Baseny super, jeden podgrzewany, robi robotę. POLECAM Wrócimy ;)
- Andres Montes Bullon (8/5): - Ubicación El todo incluido no era como los demas Hoteles
- Julia (9/5): Fuerteventura entdeckt. - Schöne Anlage, mit Erwachsenembereich sm Pool.Alles sauber und ordentlich.
Essen war gut Restaurant etwas laut.
Getränke zu kaufen beim Essen fast nicht möglich, oder etwas schlecht erklärt .Getränkekauf beim Essen.
- Simona (9/5): -
- Philippe (9/5): - Piscine chauffée ! Resto! Plage à côté.
Une partie du personnel super sympa, d'autres n'aiment clairement pas leur job. Lit super grand au top. Horaires piscine 10h-18h où on se fait sortir militari par les maitre nageurs. Maîtres nageurs qui d'ailleurs regardent le smartphone plutôt que la piscine. Même pas le droit a un verre de vin en mangeant en demi pension. Bof bof.
- Francesca (9/5): -
- oliviero (9/5): - Tutto ok.colazione e cena perfetto Posizioni infelice
- Alberto (9/5): -
- Ettore (8/5): -
- Jan (8/5): Pozytywne zaskoczenie - Dobrej jakosci jedzenie, spory wybor na kolacje, sniadania raczej monotonne. Przemila obsluga, piękna piaszczysta plaża, spory teren hotelowy, ale wszystko dobrze skomunikowane, trasa spacerowa wzdluz oceanu zaraz obok hotelu. Pokoje sprzatane codziennie, bardzo przestronne, zielen zadbana. Swietny stosunek ceny do jakosci. Troche za maly podgrzewany basen przy sporym oblozemiu
- Hisar (7/5): -
- Lucas (9/5): Hôtel sur l’océan, avec plage / piscine et de nombreux équipements et restaurants - Emplacement face a l’océan, les équipements, le restaurant La chambre à l’étage 0 alors que l’hôtel n’était pas complet
- Laura (7/5): The food quality doesn't match the price but the facilities are good - I like that the kids pool was heated. I like also the animation staff Marlon and Charlie. The food at lunch is bad quality. Every day pizza, pasta and burgers and hotdogs. Not healthy at all.
- Giacomo (10/5): La rumba de Fuerteventura - Il clima di relax che si respira e la moltitudine di servizi offerti.. Che ogni anno aumenta il prezzo del soggiorno
- Ricardo (7/5): Beau Hôtel, espace et piscine. - Chambre avec Jardin.
Fraîchement refaite.
Grande piscine.(non chauffée)
Animation le soir pour les petits et après adultes
Mercadona a quelques minutes de l’Hotel. Chambre:
Siphon de douche se bouchait facilement. Il faut tout démonter pour que l’eau s’évacue.
Petit déjeuné :
Peu de Machines à café pour le nombre de personnes.
Café noté 2/10! Une vrai fontaine à eau!
Pas de jus orange frais.->payant
Omelettes à la plancha ultra huilées.
Pas de ricotta.
5/7 des fruits c’était des fruits de conserve.
Déjeuné:
La pire nourriture jamais servi! Bâtonnets de “poisson” avec zéro qualité. À se poser la question si c’est du poisson. Pâté goût poisson.
Hamburgers pire que chez McDo!
Les légumes étaient et les salades c’était ce qui avait de plus comestible.
Dîné:
Vaste choix plats principaux.Heureusement.
Par contre les desserts c’était du pur gâchis, zéro qualité.
Grande piscine non chauffée.
Plage éloignée.
- Andrea (9/5): -
- laura (9/5): Bella struttura e buon cibo - Camere grandi La pulizia delle camere in orari pomeridiani
- Björn (4/5): -
- Rosaria (8/5): La ventosa Fuerteventura - Cibo- spiaggia , puluzia Noi eravamo a mezza pensione...non ci e' stato messo nessun braccialetto e tutte le sere venivamo controllati dal personale della sala della cena con un po di imbarazzo. ......la domenica prima di partire addirittura non ci e stata fatta la pulizia in camera...altro parere sull animazione...troppo pasticciata con una internazionale....alcune sere spettacoli o giochi pietosi....
- Edita (10/5): -
- Sebastian (7/5): - Essen war ganz in Ordnung. Besonders positiv war der beheizte Pool, der für unseren Aufenthalt im April wirklich ideal war. Im Restaurant ließ die Sauberkeit leider zu wünschen übrig. Tische und Stühle wurden häufig nicht gründlich gereinigt, und auch Teller, Gläser sowie Untersetzer waren oft nicht sauber.
- Josué Pimenta (5/5): - Comida, falta de variedade e alguma qualidade, principalmente na preparação do peixe e da carne.
- Pablo (3/5): -
- Lisa (8/5): Loves the location, accommodation! - Clean , the location and the staff were amazing ! It needed music in the adult areas. Less children in the disco area and more ‘adult’ music .
I don’t like the two beds being pushed together and made separately. When you ask for one bed, they should be made as one.
- Jennifer (6/5): Had a nice time with family but not sure I would go back - The hotel is lovely,location nice , rooms nice and comfortable but need updating The majority of the staff were unpleasant except for a lovely man who makes the omelettes for breakfast he was a gentleman, I stayed in the hotel 2 years ago and staff were much friendlier, on arrival we were met by an extremely grumpy older lady on reception who was not welcoming nor friendly not a nice way to be greeted on arrival, the entertainment at night was very poor
- Ceccacci (10/5): -
- Shirly (8/5): De ensueno - Buscaba una sorpresa para mi hija, y las sorprendidas fuimos Nosotras, el lugar, la playa, la comida, el personal super amable y cordial, volveria una y otra vez
- Ivan (10/5): -
- Birgit (7/5): -
- carmen gno (9/5): - Hotel spaces were faboulous, room fits for our needs with a kid, good balcony and calm.
Different restaurants and good staff. We spent great time there. Beach Is Amazing despite It Is not owned by the hotel.
Good restaurant. It was a pity the fact that scirocco restaurant was closed seems due to the weather.
Food proposal might vary a bit more. A lot of options but less variety.
- Natasa (10/5): -
- Sarune (10/5): -
- Przemysław (9/5): Duży przestronny hotel , dla każdego coś fajnego - Dobry hotel , super jedzenie , strawy dla każdego klienta Strefa dla dorosłych
- Natalia (10/5): We will back :) - We really enjoy the garden, room, food, and all area. Good 4 **** Super soft beds :(
We didn't like plastic napkins in the restaurant. After someone the staff just cleaned the table of crumbs, and that's it. No desinfection. Fork and knife was put on it, this plastic napkin... Table in the lobby was always nor clean after drinks. But we didn't spend so much time there. Just want hotel to know this 🧡
- Bogiank (10/5): - Good!
- Sebastian (5/5): Leider eher enttäuschend. - Die sehr lieben Katzen! :) Tatsächlich auf den zweiten Blick eher runtergekommen. Sowohl die Anlage, wie auch die Zimmer, als auch das Gelände drum herum.
Meine top flops: fettiges Essen, Motten im Zimmer, die super anstrengenden Animateure!!!
- Morganti (9/5): Buon cibo, bella struttura e Magnifiche spiagge - La piscina e le camere Niente
- Annalisa (10/5): Pulitissimo e non dimenticabile il nostro gatto Felix ci mancherà tanto - Il mangiare è abbondante è buonissimo. Complimenti al pizzaiolo pizze buonissime. I servizi in camera complimenti alla signora che ha pulito la nostra camera 7017 . C’è un gatto che veniva alla mia terrazza nera con macchie bianche e al naso macchie nere ci siamo innamorati di lei e ci manca tanto la abbiamo chiamata Felix . Speriamo che sta bene . Ci ha piaciuto tanto tutto e siamo stati felici lì mi mancherà tutto soprattutto il mio gatto che veniva ogni sera al nostro terrazzo a dormire e cercare le coccole ❤️ La piscina che chiudeva alle 18:00 . Nessuna acqua messa in frigo o anche in camera dovevo andare sempre al ristorante per acqua e che era tanto da caminare per prendere acqua o bere qualcosa Ma forse dopo la camminata andava bene a digerire perché lì si mangia bene.
- Emilio (10/5): -
- Natalia (9/5): - La cena era muy completa y variaba cada noche, siempre con muchos opciones ricas.
El día del check out necesitabamos irnos antes del horario del desayuno y nos permitieron acceder antes al desayuno. El gimnasio estaba muy desmejorado. Los equipos son viejos y no está bien mantenido en cuanto a la limpieza.
La animación de la noche era de mala calidad, los chicos ponían buena intención pero los shows parecían un acto escolar.
- Barbara (8/5): Ottimo hotel con pessimo servizio ristorante - L'hotel è molto bello, ben organizzato con all'interno anche un paio di utili negozi. Personale attento e gentile e sempre presente per ogni evenienza. Spiaggia privata molto bella. Servizio di ristorazione pessimo per un 4 stelle. Disorganizzato, piuttosto trasandato e qualità del cibo mediocre.
Spiace perchè non è assolutamente all'altezza del resto della bellissima ed organizzata struttura .
- Consuelo (7/5): - Belle le piscine è ottimo il ristorante della cena! Bello tutto l’hotel. Un po’ troppa distanza tra la reception e la camera. Il personale della pulizia della camera,molto scortese e non attento alle pulizie! Presenza di ragni e formiche nella stanza!
- David (6/5): -
- Greta (6/5): - piscine accoglienza alla reception al nostro check-in
- Patrycja (8/5): Drugi pobyt w hotelu. - Położenie przy ładnej kameralnej plaży. Monotonne, słabej jakości jedzenie.
- Davide (10/5): -
- dani_discovered (8/5): -
- Anton (10/5): - Buffet Pas de lit double...
- Paola Bubani (9/5): Vacanza rilassante - Bella location, stanze ampie e confortevoli e si mangia benissimo, da consigliare
- Jose (6/5): Good place, very mid food, wouldn’t come again but happy overall - - the hotel is pretty
- the beach is very nice
- the staff is very attentive
- sotoventura club is very nice
- sports bar has good sports content • The hotel is clearly old, and there is little to no evidence of recent refurbishment. After arriving, we learned that the hotel has been split into two sections, with one part now called Esencia, marketed as a premium option. That section does look modern and well-maintained. Unfortunately, it’s very obvious that all renovation efforts have been focused solely on Esencia, leaving the original hotel feeling neglected, run-down, and below expectations in many essential areas.
• The gym is particularly disappointing: it looks rundown and unattractive, is usually empty, and contains only a few very old machines.
• The steam (vapour) rooms were never working during our stay. When we asked staff about this, we were told we needed to close the door very tightly or the vapour would escape. However, the door was always fully closed, and at no point did we feel any vapour or even warmth.
• The jacuzzis are not heated at all. In fact, one was noticeably colder than the other, making them very uncomfortable to use.
• The drinks included in the “all-inclusive” package are poor quality. The “national beer” advertised turned out to be Gran Canaria beer only. The pre-made cocktails were genuinely unpleasant. There is a vending-machine-style dispenser for piña coladas which tastes extremely sugary and overly strong, but not in a good way. We asked for a freshly made piña colada at the bar and paid for it, and the bartender even laughed and admitted that the machine version is “shit.”
• Most importantly: the food. Honestly, for £430 for 5 nights, the food was acceptable — but just barely. Nothing, and I mean nothing, stood out.
• Breakfast was fairly extensive but very Americanized, with lots of greasy, sugary options. There were only a couple of fruit choices, and they were not fresh at all, which was surprising given the location.
• Lunch was not bad overall. Pizza was consistently good (though it’s hard to get wrong). Everything else was hit or miss.
- Cecilia (7/5): -
- Dovilė (9/5): Mid level hotel - Loved heated pool for kids, beach, close to Morro Jable. Many place to hang out, a few pools, bars, gym, game room. Food, could be better salad options, basic vegetables even though you come to Spain. For example, canned olives, canned peaches and pineapples instead of fresh ones. Same fried snacks all the time. Food overall aren’t terrible, but could be improved definitely.
- Lothar (5/5): - Zu viele osteuropäische Gäste... Sie sind laut , gehen mit Wodka in die Sauna und grölen herum.
- Alice (5/5): Much room for improvement - The reception staff were fantastic, and the bar at reception is nice to hang out in. It's very clean generally. Despite the fact we'd written (twice) and called before arriving to check that the kids pool was heated, when we arrived it was freezing cold. We arrived on a Saturday, and when I finally got to speak to the person who could supposedly help with this, she said there was nothing she could do until Monday when the management would be back. How a hotel with hundreds of people in it cannot have effective management over the weekend is totally beyond me. The pool was eventually fixed, but too late for us. No apology or amends made.
The other thing was the "animation team" who cancelled various activities at the slightest gust of wind - it was laughable.. but much more concerning was the fact that the team running the Kids Club allowed our 4yo son to leave without our signing him out. They seemed totally disinterested.
The weather was poor whilst we were there - totally outside of the hotel's control of course. But that would have been much less of a problem for us had the activities delivered what we'd expected and the pools had been warm enough to swim in.
Overall, nice hotel, shame it's not being run properly.
- monique (8/5): - Gezellig ingericht hotel met tuin.
Het eten was erg lekker Medewerker Joel was een chagerijnig e kerel, kon geen lachje vanaf
- ENDRO (7/5): -
- Janine (9/5): - Un posto davvero fantastico
- Daria (10/5): -
- Anita (9/5): -
- Duarte (8/5): -
- Alexander (10/5): Ein rundum schöner Aufenthalt in einem wirklich tollen Hotel in bester Lage auf Fuerteventura. - Das Zimmer, der Ausblick, das Personal, die Auswahl an Essen (Fisch, Fleisch, verschiedene Salate, Suppen und Vielfalt verschiedenster Speisen), die Lage (Supermarkt in fussläufiger Nähe).
Wunderschöner kilometerlanger weißer Sandstrand.
Zum Geburtstag gab es eine Aufmerksamkeit auf dem Zimmer. Nichts! Wir kommen auf jeden Fall wieder!
- 慧妍 (6/5): Correcte. - La proximité de la plage, la variété du buffet à vomonté La piscine et le jacuzzi est beaucoup trop froid pour février. La tempête produit des flaques d’eau à l’entrée de la chambre, il y a des problèmes d’étanchéité de la porte des chambres.
- Csilla (10/5): Beautiful hotel with nice staff - The view, the heated pool, nice staff.
- Antonio (8/5): Ottimo - Ottima
- Faliex (9/5): - Bonne restauration et bonne literie l hôtel est tout proche de la mer mais a 10km environ de la ville. Sinon parfait pour ce reposer Ras
- Lucjan (10/5): - Piękny hotel z cudowną roślinnością. Mieliśmy duży pokój z ogromnym łóżkiem, codzienne sprzątanie i ten zapach po wejściu do pokoju. Jedzenie smaczne zróżnicowane, codziennie inna ryba, owoce morza, wołowina, wieprzowina, kurczak, masa jedzenia. fajne baseny, animacje dla dzieci, zajęcia dla dorosłych( joga, aqa gym i wiele innych). BARDZO POLECAM!!!
- Nuta (10/5): -
- Lars (9/5): -
- Cristina (9/5): -
- Tetyana (10/5): Vielen Dank für den tollen Service um sich wohl zu fühlen! - Wir hatten einen sehr angenehmen Aufenthalt in diesem Hotel. Das Zimmer war sauber, komfortabel und geschmackvoll eingerichtet.
Auch die Lage des Hotels ist sehr gut, nah zum Strand. Essen waren abwechslungsreich und frisch, viel Obst zu jeder Mahlzeit .
Insgesamt können wir das Hotel auf jeden Fall weiterempfehlen. Vielen Dank für den tollen Service!
- Arkadiusz (10/5): -
- Piotr (10/5): -
- JESSICA (9/5): -
- Arnold (8/5): -
- Iryna (8/5): - Location! Weather!
- Laura (8/5): -
- Alemaram (9/5): -
- EL K (10/5): Incroyable - Tout était parfait! Magnifique chambre avec vue sur la piscine ! Personnel très sympa ! Animation tout les jours. Piscine réchauffer en période fraîche ! Incroyable! Buffet très variée et bon
- Kamil (8/5): - Poprawne jedzenie, czysty pokój, duży plus za podgrzewany basen w styczniu Widac, ze hotel sie starzeje - odpadający tynk, brudne materace oraz leżaki.
Hotel wymaga odświeżenia.
Byliśmy dwa lata temu i pod tym względem niestety regres
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