PristineRelocation Accommodation

Location: 8 Kingfisher Square, London, gb

Star Rating: 6.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Luggage storage
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking

Rooms Available

• Two-Bedroom Apartment

  This apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The apartment features parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a dining area. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

Guest Reviews

• Svetlana (2/5): Very poor - The apartment is not well maintained. Pictures do not show the true state of the premises. The bathroom sink was blocked, although it was resolved the next day it caused a lot of inconvenience. Wi-Fi wasn't working and didn't get fixed. In addition, there was no mention of a deposit on booking.com, but we had to pay a significant deposit for this place after a full price was paid for our stay already. They wouldn't share check-in details until the depodit was paid. I won't recommend that place.
• Kori (9/5): Great. - The apartment was very spacious and comfortable and had everything we needed. WiFi would not connect on our phones. There was some trouble accessing the apartment but was quickly resolved by very helpful people.
• Uchegbu (1/5): My whole experience at the accommodation was very unpleasant and I didn’t have value for my money. - There was no breakfast and I didn’t like anything about the accommodation, the customer service was zero and they had rude staff. They do not respond to messages and calls timely, it takes hours before they reach out to you Check in was supposed to be 3pm, I got to the accommodation exactly 3pm but didn’t have access into the building, I started calling at about 3pm but no one picked the call. I called for over 40 mins before deciding to send an email then I got texted back, meaning they could see all my calls but choose not to respond then I eventually went into the building at about 3:40 after standing outside in the cold for 40 mins. On entering the apartment, the whole place was so messy, they couldn’t even keep in clean for the guests. It has towels and bedsheets all over the sitting room and doors, I had to call again so they can come take it and it took another one hour before they picked my call and another hour before someone could come get the sheets and towels. The next day I wanted to make a quick breakfast but the gas cooker couldn’t come on, I had to call again but not respond, I called and sent text messages but no reply. It could a couple of hours again before I was called back, i complained and they said something will come in 5 mins to fix the cooker, after an hours I didn’t see anyone so I started calling and texting but she didn’t even pick or reply eventually after 3 hours someone came to the accommodation to fix the gas but she still couldn’t fix it , I then told her to call the lady and they lady didn’t pick up her own staff calls as expected because she knows I’m with the staff so the staff had to leave without fixing the gas and I had to go out for breakfast because I couldn’t fix something for myself. And the lady eventually called me back after 5 hours after I’ve left to go get breakfast. The whole accommodation lacks customer service. I have pictures of messages and calls I gave her but she didn’t respond, I had over 20 calls to her but no response I would highly not recommend this accommodation to anyone
• Himalay (8/5): Very good -
• Sharon (8/5): A good space - Good for what i needed
• Fouad (10/5): Exceptional -
• Ahmed (6/5): Reasonably fair and would have been great if the above issues could have been addressed upon arrival - The property was clean and tidy and well ventilated But it was difficult to get in as there was no reception and no one was there to facilitate easy check-in. Also outside lighting was poor. Access to the property is not well secured as non-occupants could effect entry through the side door. There was no inventory and no instructions inside the property. The mattresses on the beds are really weak and not fit for the purpose.
• Jolene (1/5): Bad - Didn't stay the toilet was moving and was fixed to the floor and there was stains on the bedding
• Matthew (8/5): Very good -
• Dylan (8/5): Very good -
• Moon (5/5): Subpar - This hotel offers an okay location, with the underground station just a 10-minute walk away. Please note that breakfast is not included. The host's responses are satisfactory. While it may not be extravagant, it provides a decent and budget-friendly option for your stay. One significant disadvantage of this hotel was my visit coinciding with a heatwave. Unfortunately, the windows in the hotel only opened a tiny gap, and air-conditioning was not provided. What was even more frustrating was the absence of fans upon our arrival. Despite contacting the host, the fans were only provided the following day at 10 p.m. The stifling heat made it impossible to sleep comfortably, forcing me to spend three nights in the living room, which was the coolest area. Additionally, the toilet door lacked a lock, and the bedroom door handle was missing, despite the host's attempts to rectify these issues. Overall, it was an unpleasant experience.
• Carl (8/5): Very good -
• Paul (5/5): Wouldn't return- not great customer experience. - This was booked for a work trip after travelling for 5 hours and then working a full day, we went to collect the keys for the woman to tell us that we were at the wrong accommodation- to send us to another accommodation 30 minutes away (even though we had the correct address as per the confirmation) as soon as we got to the other place she then called us to say we were at the right accommodation in the first place! When we got back to the first apartment- there was someone leaving the property with a suitcase, so clearly the apartment wasn't ready for us and it was some sort of stalling tactic. Completely unacceptable when we advised the time we would be arriving, and when we arrived it was after the time we advised so in no way should the apartment not have been ready. The apartment itself was clean, presentable and nicely decorated- however the latch on the door was not secure so it wouldn't be hard for someone to break in. I wouldn't return to this apartment- which is a shame as we have a lot of work in the area and would of used the accommodation frequently if we hadn't of had these issues. The hassle at the very start- being lied to about the accommodation not ready for stay at check in, and sending us across to another part of London to then drive back. Disgraceful.

Photos