Hakuraiso

Location: Yokota 2-8-7, Matsumoto, jp

Star Rating: 7.7 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Public Bath
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Thermometers for guests provided by property
• Free wired internet
• Self parking (surcharge)
• Internet access
• Covered parking

Rooms Available

• Japanese-Style Quadruple Room

  The quadruple room provides air conditioning and tatami, as well as a shared bathroom featuring slippers. The unit offers 4 futons.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Heating
  • Shared toilet
  • Slippers
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Fire extinguisher
  • Tatami (traditional Japanese flooring)

• Superior Family Room

  The family room features air conditioning, tatami, as well as a shared bathroom boasting slippers. This family room has yukata, heating and a flat-screen TV. The unit has 6 futons.

  Max Occupancy: 6 (6 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Heating
  • Shared toilet
  • Slippers
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Fire extinguisher
  • Tatami (traditional Japanese flooring)

Guest Reviews

• koji (7/5): -
• 直也 (8/5): 非常にコスパがよい - お風呂に24時間入ることができた。部屋の大きさが人数に対してとてもゆとりのあり、快適に過ごせた。トランプやUNO、将棋などの貸し出しがあり、自由に使うことができたので、暇な時間に遊ぶことができた。 早朝（5時ごろ）、急にテレビがつき、とても大きな音量で流れた。（タイマーなどは設定していなかったし、前日の夜は音量を非常に小さく設定していた。テレビがついた理由はわからなかった）
• Yusuke (8/5): -
• kenji (9/5): - 温泉♨️もあって、部屋にテレビ、電気ポット、部屋も広い。 男子トイレ内が少々匂いが…。
• Claire (10/5): - Comfy, great price, nice bath!
• Ryuta (7/5): コスパを考えれば、概ね満足です。 - 歴史を感じる建物でしたが、トイレなどは改修してあり、快適に過ごせるよう配慮されていると感じました。 防音に関しては、廊下や隣りの部屋の物音が聞こえるなど、不十分さを感じました。
• ako (8/5): 旅人向けの、ちょうどいい距離感の旅館 - まずチェックインの際に受付の方の対応が優しかったためとても安心することができました。部屋も清潔でにおいもなく、和菓子が置いてあったことにもほっこりしてくつろげました。 肌寒かったため暖房をつけたのですが、壊れていたのか効きが控えめだったのかあまり暖かくなりませんでした。しかし布団に加えて毛布もいくつかありましたので、寝る時は寒さを感じず眠ることができました。
• Miki (8/5): -
• mayumi (7/5): また、宿泊するがしれません。 - 静かで、ゆっくり休めました。 少し古い感じですが、それが悪いわけではありませんでした、
• Toru (9/5): - 食事はネットの写真より値段の割に良かった。 スタッフの対応も良い。 トイレなど設備が改修されており○ お風呂が狭かったかなぁ。
• shozo (8/5): -
• Yuka (9/5): - シンプルで必要なものの揃ったお部屋でとっても快適でした。 いつでも入浴できることや共用の冷蔵庫、電子レンジが使えたり、とても助かりました。旅の疲れをよく癒せました。 女湯の中にもし水が切れるような作りのゴミ箱があれば助かるなと思いました。女性は髪が長い方も多いので、排水には流さずにその場で少しでもゴミ箱に捨てられたら清潔も保ちやすいかなと思います。
• Living (9/5): -
• 矢口 (10/5): - 宿の方の人柄がよく居心地が良かったです！
• Nedel (9/5): -
• 古畑 (7/5): -
• Delia (8/5): - Buena ubicación y personal amable. El agua del onsen no estaba demasiado limpia
• やすこ (8/5): - 旅館の方が親切で 掃除が行き届いていました。 年数が経っているのは仕方のないこと あの価格で大変頑張っていると思いますし これで文句を言ってはいけないと思います。
• Erin (8/5): Nice place, a bit out of the way, friendly staff - Cute little place, very little English spoken but the owners were nice. It's clear they are putting in the work and upgrading their space where they can - some of the older reviews complain about the pillows being hard but during my stay there were new, very fluffy pillows in the room. The location was a bit out of the way. There is a direct bus to and from the train station so it's not so bad, but nothing's really close for walking.
• YAMANAKA (8/5): お得感があった - 安い、広い
• Junko (7/5): - 目的地に近く、楽だった。 お風呂の温度が低かった。
• ウメ酒 (10/5): - とても良い旅館です。オ−ナ−さんはとても親切で、私達の次の日の行く先の道を調べてくれたり、夕食の店を電話予約してくれたり、手厚く助けてくれました。お風呂は温泉で、小さいけど、貸し切り出来ました。本当にありがとうございます😊。
• Hina (7/5): - スタッフの対応が丁寧でした。 浴槽にゴミが浮いていました。
• 一真 (8/5): 空いててよかった - 温泉がある。部屋が広い。静か。 シャワーが強すぎ。
• Magdalena (9/5): - A wonderful place. Nice staff. Great food, they even made vegetarian meal for me.
• Elena (6/5): -
• 金丸 (8/5): - 朝食付きにして大正解でした。 和食ですが、おかずが多数ありごはんを何杯でも食べれます。 またお風呂は横田温泉で15時〜翌10時まで入れるので良かったです。 旅館なのでどこでもそうですが、壁は薄く、廊下を歩くと音が聞こえます。ですが他の面が良いので気になりませんでした。
• PILAR (9/5): -
• KAORI (8/5): -
• Masayo (6/5): まあまあでした - お安く泊まれてし お風呂が　温泉だから　良かったです！ 部屋の中に　冷蔵庫がなかった事！
• CHYI FAN (9/5): -
• Jakob (7/5): - The Pictures don't do this place justice. It's very clean, with a friendly host and very comfortable. The location is very walkable but off the beaten path (about 25min by foot to get to where the action is). Everything is a bit dated, but more than usable. The Rooms are not soundproof.
• Aleksandr (9/5): - Good place moneywise, I was a little worried about noise at first due to obviously thin walls, but it's OK, last night there were a lot of children in the hotel, but didn't wake up even once during the night. For those who are on budget, but want a single room with onsen expirience its a perfect choice. Host is a very polite person and always ready to help, even though he doesn't speak english, it is very manageable to communicate through app translators. It's not that i didn't like it, but the place is a little bit old, I was fine with it, it reminded me of my childhood school trips. Also, it is kinda far from rail station (15min bus, 40 walking), but i was fine with walking.
• KETSUMEI (9/5): -
• Yoshihiko (4/5): -
• Olga (8/5): Very good -
• Michelle (9/5): Superb - The manager is very friendly and kind. The room was very comfortable, in the traditional Japanese ryokan style, with a futon bed, tea set, television, good wifi and good heating. The shared facilities (toilet and shower) were very clean. Towels and a yukata are provided. The area is residential and there is no noise from the street The walls are thin and there can be noise from other residents, such as from their doors closing. However, this seems inevitable for this kind of traditional inn.
• Piyarat (8/5): Very good -
• Daniele (8/5): Very good -
• Julia (7/5): A good experience in an old japanese guesthouse - The traditional Japanese style room was very beautiful and spacious. And the service was very friendly and helpful. The daughter of the owner recommended us a local dish to try (taiyaki with red bean paste). Some areas in the hallway and in the bathroom were a bit run down and didn’t feel very clean. But the toilet itself was clean.
• Riccardo (5/5): Passable - The price Walls are so thin that I could hear the neighbors snoring or making any other sound. Impossible to sleep. I've slept in capsules hotel more sound-proofed.
• Andrei (7/5): Extremely welcoming owner and good price but surprised by cleaning staff in the morning. - Location was alright,price was very good, owner was incredibly kind and welcoming, room was spacious. Was abruptly woken up by cleaning staff in the morning when they tried opening my door with their own key.
• Caro (7/5): Fine stay, a bit expensive for what you get - The rooms were spacious and clean, it's nice if you want to stay in a typical ryokan. Location was good and owner was friendly. Showers are in the onsen and not private. So if there's someone with you at the same time, you need to have your shower 'together'. We weren't fully aware of this and although it is a big part of the Japanese culture, we would've preferred a private shower. I think it was quite expensive for what you got as well.
• Naomi (8/5): Very good -
• Vashekcz (7/5): Good - I appreciate the owner was very kind even though we arrived late. He didn't speak any English but he made an effort to get through to us.
• Rochelle (8/5): Pretty traditional and good sized rooms - The property had big rooms, there was also a sink the room as well as the shared bathrooms. It had a traditional Japanese feel, and although the place itself was quite dated, it felt comfortable! There is an English information sheet available at check in. They do request you to leave your room from about 10 am-3 pm for cleaning if you are staying multiple nights, although the other areas are open all day.
• Yuhao (6/5): Pleasant - There’s a very good coin laundry right beside the familymart near the ryokan. Do go there The pillow is beaded and fairly difficult to sleep on.
• Frederick (9/5): Traditional Retro style Japanese Inn with breakfast and attached Onsen provides a unique experience. - An authentic Japanese experience. Great breakfast can be ordered. A small Onsen in the property. A quiet location with a Konbini and restaurants nearby. The Inn is in the suburbs far from the city centre but there is a bus stop on the main road with attached timetable so it is easy to get into the station area. Very friendly and obliging Host and Hostess but be aware no English is spoken so a little Japanese language knowledge goes a long way. Sleeping arrangements ate traditional Futons on a hard Tatami floor and the small hard pillow would probably be not to Westerner’s liking. However extra mattresses which are kept in the cupboards could help to alleviate any discomfort.
• Nino (10/5): Nice place and a very friendly host! - Very friendly host who, despite not speaking English, tries really hard to help and provide all the necessary information. Plus he truly values his guets as he takes his time to prepare a nice breakfast for you. He also called for my taxi I needed to get to the train station. The room was small but cosy and the indoor onsen was also great - a nice way to relax once more before the vacation ends ;) /
• Sandesh (9/5): Superb - we didn't have breakfast there... but seems it was good.
• Sukiennik (7/5): Reasonable place, Japanese old style - Japanese style place with sleeping on futons. It is place with old equipment and not so much modern, there were some small details to be improved like there was a pot but no mugs in the room

Photos