Suasana

Location: 82C Jalan Trus, Johor Bahru, my

Star Rating: 5.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Air conditioning
• Swimming pool
• Terrace
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Internet access
• Covered parking
• Swimming nearby
• Electric bicycle charging station

Rooms Available

• One-Bedroom Apartment

  Guests will have a special experience as this apartment provides a private pool and a spa bath. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Slippers
  • Kitchen
  • Dining area
  • Electric kettle
  • Private pool
  • Oven
  • Stovetop
  • Terrace
  • Dining table
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Key card access

Guest Reviews

• Maizan (1/5): - Cancel booking last minutes
• zarina (10/5): -
• Nizam (7/5): -
• Maxx (6/5): - 吹风机很烂！
• Andrea (1/5): Don’t recommend - Location was good. Living room was spacious, and came equipped with washer, microwave oven, rice cooker etc. we did not test if they worked though Water heater was not working. Bathroom was mouldy and had a bad stench. Couch had stains.
• Peter (9/5): - Gleich am Checkpoint nach Singapur. Wollten deswegen in Malaysia übernachten. Die Grenze mehrmals zu passieren war ein besonderes Erlebnis für meinen Sohn. Nerviges System mit Schlüsselbox.
• AHMAD SHAZNI HANIFF (8/5): -
• Wati (1/5): Bad - Already book, tried calling host but to no reply...after calling booking.com for help they reply by watsapp saying me to cancelled the booking coz aircon is not working....not giving any alternatives aa i hav no place go stay...thet just insist to find other hotel myself...as u know we need to wait for refund and that is not on fhe spot..what if guest has no money to find a new hotel how is that gonna be? So please do not post if ur place is not working.
• Rosli (10/5): Exceptional -
• Lydia (1/5): Avoid at all cost - Location It has a pungent sewage odor from the toilet and if the door is not closed, the whole will be reeking of the odour. The internet has issues and took a whole day to rectify, poor support. The bed mattress is horrible. You could feel the springs and your sleep is badly affected.
• Izzuddin (2/5): Poor cleanliness and security. Owner had to be more responsible in renting out to public. - I like that the hotel is well located near shopping malls and nearer to the JB CIQ. The toilet was'nt clean. It has a foul smell that spread throught the entitre apartment. The tap at the kitchen sink kept leaking. The ledge lock was broken. Hence we only had the main door lock to rely on. But even the main door lock was misleading. The word "close" on the door appears to be actually open. The television could not be switched on despite multiple attempts and there were 3 remote controls that made it more confusing.
• Mohamed (1/5): Bad -
• Nur (1/5): I would never book this place again. I left that same night to find alternative accommodation. - None The apartment looked nothing like the photos on the booking app. The key card for the door didn’t work, so I had to use the key. The floor was sticky, and there was a strong sewage smell throughout the apartment. The TV didn’t work, the sofa had visible stains, and the toilet was not that clean.
• Rudy (8/5): Very good -
• Henry (7/5): Good - Near Komtar The opening of door using key.
• Zur'ain (2/5): Worst stay - Nothing, not value for money paid near to 200 for 2nights. The room have smell the moment u enter, our 2nd day, the room smell like dumpster & there where ants on the sofa. The toilet smell like public, imagine paying like hotel but thats what u get.. some may ask why i never stay hotel, on the day of my stay there wasnt any hotel available sadly. Since i every stayed at suasana before. So we tried & to my surprise its been taken over by air bnb no longger a hotel, didn't realise until my day of check in. Dont get me started on check in. Carpark key have to request, no wifi. Agent dont seems to understand. did get to sleep well becoz if the smell. Very disappointed. So i spent 2days out from morning & back appt just to sleep. Cant stay in becoz the smell was bad not comfortable.
• 93 (4/5): Disappointing -
• Hwee (5/5): Passable -
• Mat (7/5): Good -
• Ida (6/5): Pleasant - The location is good. The host is prompt in replying and we managed to get the key before check-in time. The cleanliness needs to be better especially the toilet. Everything in the toilet is not clean and there are sewage smells. Stain on the bedsheet. There are a few small cockroaches and plaster worms. I only stayed for a night, so I can still leave with it but if it is for a few nights, I will request to change room or get a refund.
• Azlinda (7/5): Good -
• Azman (5/5): Passable -
• Haddy (8/5): Very good -
• Farid (10/5): Exceptional -
• Vivek (9/5): Superb - Nice Nil
• Mel (3/5): Poor - 1. Clean floor 2. Netflix 3. Complete facility 1. Bad smell 2. Dirty sofa 3. Paid more than RM20 for the parking (for few hours only). They didn’t give the parking card as promised and refused to pay back the parking fees when it’s their fault. 4. Poor check-in instructions. You have to figure out yourself where to park & way to the lift. 5. Worst customer service. Hardly reply to texts and answer calls.
• Raihanna (4/5): Can be better - Location Unpleasant smell. Cleanliness can be improved.
• Sayari (10/5): Exceptional - Everything i will come back again
• Cassminn (8/5): Very good - Very Clean place, all basic needed is provided, good recommended
• Zaini (8/5): Very good - The location was very convenient and the room was cleaned
• Francisco (8/5): Very good -

Photos