Bürgerhofhotel
Location: Bürgerstr. 16-18, Cologne, de
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Style Rooms with Free WiFi:
Experience the perfect blend of comfort and convenience in our modern-style rooms at Bürgerhofhotel. Stay connected with complimentary WiFi and unwind in a cozy ambiance after a day of exploring the city.
Unique Room Decor:
Indulge in a stay like no other with our rooms boasting unique décor, adding a touch of charm to your experience at Bürgerhofhotel. Each room is thoughtfully designed to provide a memorable and pleasant stay.
Prime Location near Historic Landmarks:
Immerse yourself in the rich history of Cologne with our hotel's prime location beside the iconic Kölner Dom and a short stroll from the picturesque Rhine River. Explore the city's main attractions with ease, all just steps away from our doorstep.
Book your stay at Bürgerhofhotel now and make unforgettable memories in the heart of Cologne!
Important Information
Please note that check-in is only possible until 18:00.
Please inform the property in advance of the estimated time of arrival. This can be noted in the Special Requests box when booking or contact the property directly.
After booking you will receive an email from the property which will specify the instructions for the payment and collecting the keys.
A deposit is not required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 06:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Family rooms
- Soundproof rooms
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Television in common areas
- Free wired internet
- Internet access
- Covered parking
Rooms Available
-
Double Room
Modern room with free WiFi and a private bathroom.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
-
One-Bedroom Suite
Modern room with free WiFi and a private bathroom.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
-
Single Room
Modern room with free WiFi and a private bathroom.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
Guest Reviews
- Denis (8/5): -
- Walter Sergio (8/5): -
- Arnaud (8/5): -
- Nathuan (5/5): - Location I couldn't sleep on my first night. There was a group of guys disturbing since around midnight until 2am or later. Entered and left the building many times, shouted, banged doors, had phone conversations on loud speakers... I was already sleeping when they got in and they woke me up. Every time I was about to sleep again, they left or returned, shouting as if they were in a stadium. This was until 2am or later, terrible.
- Wilhelm Bizjak (9/5): - Die Lage ist voll im Zentrum..Top Nichts ... Preis/ Leistung top
- Chantal (8/5): Parfait pour un court séjour - Situation au coeur de Cologne, tout est facilement accessible à pied. La chambre était pour nous assez grande.
- Lena (8/5): -
- Andrea (4/5): Good location, but overall far below what should reasonably be expected from a hotel. - The only real positive was the location. The hotel is very central and convenient for visiting Cologne. The room was also reasonably clean. Overall, the experience felt much closer to a hostel with private rooms than to an actual hotel. Reception is only open until 6 PM and after that everything is automated through door codes and self check-in, which makes the place feel completely unstaffed.
The biggest issue was the noise insulation. You can hear absolutely everything from the corridor and nearby rooms because the walls feel paper-thin, making it difficult to rest or sleep properly.
The room itself was extremely small, with no wardrobe or proper storage space, so it is only suitable for a very short stay. The beds were thin and uncomfortable, and the pillows were among the worst we have experienced.
The bathroom was unbelievably small, with the shower area so cramped that water floods the rest of the bathroom very easily. There is also no elevator and no blackout curtains, so the room becomes bright very early in the morning.
- Юлия (1/5): -
- Hannah Sophia (8/5): -
- Fernando (9/5): - The hotel is perfectly located in the city center, close to the river, the main cathedral, good restaurants, shops, and places of interest. It is a comfortable place with good rooms. Check-in starts at 2:00 PM, and the hotel only has reception service in the afternoon.
- Elżbieta (8/5): Zgodny z oczekiwaniem - Jego lokalizacja Bez uwag
- Muñoz Nuñez (8/5): Perfect for one night - The location and the accessibility They don’t have parking for reserve but there’s a lot of parking la around
- Norbert (8/5): Für eine Nacht in der Innenstadt (Altstadt direkt am Dom) preiswert und gut. - Zimmer klein aber für eine Nacht alles OK. Parkplatz suchen nicht ganz einfach
- Elizabeth (10/5): -
- Hultsev (10/5): -
- Igor (8/5): -
- Anne (5/5): - Das einzige Problem war die Taubenplage direkt vor meinem Fenster.
- Yan (6/5): -
- Turrell (8/5): Great - Great location for the main sites and restaurants Thin curtains didn’t keep the light out
- Jefferson Chivata (8/5): -
- Anne (7/5): - .die Lage Kein Aufzug
Keinen Schrank, zwecks Klamotten zum Aufhängen.
Kein Wasserkocher
- Thomas (4/5): - Le service d’accueil est spartiate et ne propose pas de bagagerie. Les oreillers sont extrêmement inconfortables et les chambres sont très étroites.
- Roman.Br (8/5): -
- Guihua (7/5): - 酒店的地理位置优越,但是没有电梯!我预定了两个房间,其中24号房很小与预定图片不一致,大件行李箱只能在床上打开,取放衣物很不方便。 11号房间的枕头和24号房间的床单上都发现了毛发,这看起来令人感觉很不舒服!
- Nino (10/5): The Excellent Hotel and the Excellent Price - The excellent location: the hotel is in the center of the Old City, near the Cathedral and many Romanish churches, also cafes, restraunts, shops are nearby; you can reach any location in Cologne easily. The room is clean and comfortable and the staff is friendly and helpful. I recommend to everyone enjoy Cologne with this Hotel. And also the price is excellent!
- Simona (9/5): Few steps away from everything - Incredible location, nice quiet room, not big, but with all the things you need Nothing
- Christian (8/5): -
- Parlar (7/5): -
- HAZAL SILA (7/5): Konum çok iyi kesinlikle fiyat performanstı. Sadece uyumaya kullanmak için değerlendirilebilir - Konum çok çok iyi. Kesinlikle fiyat performans denilebilir. Odamız çok çok küçüktü bavulu açacak yeri bile zar zor bulabildik. Resepsiyon 14.00-18.00 arası açık olduğu için checkin öncesi ve checkout sonrasında bavullarımızı bırakma konusunda yardımcı olamadılar. Checkin saati 15.00 olmasına rağmen checkout 11.00 biraz erken geldi açıkçası en azından 12.00 olabilirdi.
- Dmytro (10/5): -
- Julia (7/5): - Świetna lokalizacja, blisko dworca oraz katedry. Dobra komunikacja miejska w okolicy. Czysta łazienka Pokoik dość mały, dobry na krótki pobyt. W pokoju dwuosobowym było tylko jedno krzesło przy stole, ale wynikało to z metrażu pokoju - drugie krzesło by się nie zmieściło. 15 minut po otrzymaniu kluczy do pokoju Pani Recepcjonistka weszła samowolnie do naszego pokoju, zobaczyła nas w środku i wyszła - nie rzucam żadnych podejrzeń, ale była to dziwna i niekomfortowa sytuacja
- Markus (8/5): -
- Lawson (7/5): -
- ZEYNEP (8/5): -
- Sandra (8/5): Für einen Städtetrip absolut zu empfehlen für den Preis. - Die zentrale Lage mitten in der Altstadt ist absolut super! Das Zimmer war modern, nicht abgewohnt und entsprach absolut den Erwartungen. Bett war superbequem! Ja ok - es ist nicht grad leise dort. Darüber muss man sich absolut klar sein in dieser Lage. Es gibt auch keine Klimaanlage, ich kann mir vorstellen, dass das im Sommer ungemütlich werden kann
- Şahika (1/5): 0 veremediğim için 1 veriyorum - Konumu iyiydi, temizlik fena değildi, sıcak su var Tesiste park yeri yazıyor, ona da ayrıca para istiyorlarmış hiç böyle bir ibare yok. Kahvaltı var yazmışlar hiç denk gelmedik bilgi de verilmedi. Çalışanlar oldukça kabaydı. Odalar sözde iki kişilikti, iki tek kişilik yatağı birleştirmişler. Uzun süre kalınmayacak kadar konforsuz bir odaydı. Eşyaları koyacak dolap yok. Oturup dinlenecek bir kanepe yok.
- Ruth (8/5): - Gute Matratze, sauber Zimmer sehr klein, für eine Nacht okay
- nadege (8/5): Chambre basique au coeur du Cologne touristique - Emplacement idéal , chambre tout à fait correcte si on ne cherche pas de services en plus. Service et équipements plus que basiques. Tv et sèche cheveux, rien de plus.Pas de rideau occultant ni volets . Chambre faite un jour sur deux. Ça ne m'a pas trop gêné mais il faut mieux le savoir à l'avance.
- Tara (7/5): -
- Sara (8/5): Ci tornerei sicuramente - La camera rispecchiava esattamente la descrizione e le foto, è pulita e confortevole. L’hotel è situato in una posizione eccellente, a due passi dalla cattedrale, dalla stazione e dalla città vecchia. L’unica nota negativa è che non c’è la possibilità di lasciare i bagagli dopo il check-out.
- Aimad (10/5): -
- Magdolna (9/5): Würde ich für einen Kurzurlaub jederzeit weiterempfehlen. - Super Lage, unkompliziert, Bett sehr bequem. Fehlen eines Fernsehers ( nur Radio)
- Joachim Maria Clemens (4/5): Nie wieder Bürgerhofhotel! - die Lage des "Hotels" Vollkommen überzogener Preis. Personal habe ich nur einmal gesehen... bei der Anreise. Ansonsten war die Rezeption unbesetzt. Das Zimmer war sehr hellhörig. Ich hatte zwar kein Frühstück gebucht, aber normalerweise kann man das vor Ort trotzdem zu sich nehmen und im Anschluss bezahlen. Die Frühstückszeiten weichen von den im Internet angegebenen Zeiten nicht nur ab... ich habe kein Frühstück gesehen, da niemand da war. Zumindest nicht zwischen 7:30 und 8:30 Uhr. An der Eingangstür war eine Telefonnummer angebracht, die jedoch nicht erreichbar war.
In der direkten Nachbarschaft gibt es jede Menge andere Hotels mit Frühstücksbuffet und Personal, die sich um die Gäste kümmern.
Jedes der anderen Hotels würde ich dem Bürgerhofhotel vorziehen.
- Danibela (10/5): - Da localização e do conforto. X
- Afroditi (9/5): -
- Karin (6/5): -
- Sebastian (7/5): -
- Ali (9/5): - Konumu çok güzeldi. Dom katedralinr , nehre ve en önemlisi merkez istasyona çok yakındı. Fiyat biraz daha uygun olabilirdi. Buzdolabı yok olsa güzel olurdu.
- CLAULISKA (8/5): -
- Gaston (7/5): Voor jonge mensen - Prijs kwaliteit was het wel in orde, het was proper en er waren voldoende handdoeken aanwezig. Geen lift en dit wordt niet vermeldt bij de reservering.
Douche was wat klein
- İpek Serra (9/5): Check-in saatinden önce geldiğimizde bagaj bırakacak alan olmaması ve resepsiyonun geç açılması zorlayıcıydı. Otel daha - odamız hem de genel alanlar çok bakımlıydı. Konumu ise muhteşemdi, tam merkezdeydi. Check-in saatinden önce geldiğimizde bagaj bırakacak alan olmaması ve resepsiyonun geç açılması zorlayıcıydı. Booking’de resepsiyon var görünüyor ancak çalışma saatleri çok esnek olduğu için ihtiyaç duyduğumuzda ulaşabileceğimiz bir görevli bulamadık.
- DONGHAI (8/5): - 性价比高
- Pierangelo (8/5): Excellent rapport qualité prix - A2 pas de la cathédrale et de la gare. Plein centre. Proximité de toutes les rues piétonnes et marchandes. Pas de personnel à disposition. Réception fermée y compris la journée de notre séjour.
- Olena (8/5): - Затишний та зручний готель. Розташований за пару кварталів від собору, але навкруги доволі тихо. Номер продуманий та зручний. Є можливість автоматичного заселення якщо не встигли перетнутися з адміністратором.
Трохи здивував автоматичний вмикач світла в ванній від детектора руху. Таймер виставлений на доволі великий інтервал, тому якщо хочете, щоб світло та вентилятор вимкнулися, треба не ходити повз відчинені двері Номер був на нижньому поверсі і вікно віходило у внутрішній двір, звідкіля чимось тхнуло. Довелось спати з закритим вікном.
- Michael (7/5): Zentrale Lage für Unternehmungen zu Fuß - Alles in allem ein ordentliches Hotel mit perfekter zentraler Lage.
Aufgerämt und auch sauber! Etwas hellhörig, aber noch ok.
Aber wer kommt auf die Idee sämtliche Lichtschalter in das Kopfteil des Bettes zu installieren???
Wir waren zwei Nächte dort und während derNacht ist immer mal wieder eine der Leuchten angegangen.
So ist der Schlaf natürlich nicht sonderlich erholsam.
- Ulrich (5/5): -
- Lara (9/5): - Die Lage ist sensationell.
- Mareike (7/5): - Tolle Lage Betten waren unbequem, Matratzen waren etwas durchgelegen.
- Lille Dan (9/5): - Bra enkelt hotel i bra lungt läge. Kyrkklockor, men det är bara att acceptera.
- Christof (9/5): -
- simon uter (7/5): It was ok - The location To small and could separate the beds
- Tarek (8/5): Simple and convenient - Convenient location that's easy to get to from the main station I begrudgingly understand that reception could be closed 30 mins before check in time and we might not be allowed to drop off our bags even if it meant we'd get stuck in the rain, but that doesn't justify the rude response we got over the phone when we called to ask.
- Alex11796 (7/5): Super Lage und gutes Preisleistungsverhältnis - Lage ist super Dusche war teilweise defekt, Zimmergröße sehr unterschiedlich, kurze Check-In Zeiten
- fuat (7/5): -
- Rose (7/5): -
- Guadalupe (9/5): - Excelente ubicación. Muy limpio y cómodo. Pequeña la habitación, pero con lo necesario. Todo bien, lo único es que no tiene elevador, se dificulta un poco subir y bajar maletas para las personas mayores
- kacper (8/5): -
- Viktoriia (10/5): -
- vlviv (9/5): - The location is great The pillows are uncomfortable
- Zeynep (9/5): -
- ÖZLEM (7/5): -
- Hana (7/5): -
- Emmanuelle (8/5): très bon rapport qualité / prix - emplacement idéal
personnel très agréable contrairement à ce qui est annoncé, il n'y a pas de parking
les chambres côté rue ne sont pas insonorisées - la rue est relativement calme mais le moindre éclat de voix s'entend !
- Ulf (9/5): -
- Andreas (4/5): -
- Olena_Kumpan (7/5): Good in price-quality - Perfect location, just in the city center. Few minutes to walk to the parking. Be ready to pay for the parking 28€ per day
- Harry (7/5): -
- Aryn (8/5): - Location Door keys
- Anamaria Alexandra (10/5): -
- Ugur (8/5): Geç geldigime ragmen chek inn yapmama yardımcı oldular,çok kolay oldu ulaşmam.Tekrar gelirsem mutlaka buraya gelirim - Tam merkezde güzel bir konum.Çok begendim. Küçük bir detay ama terlik olması güzel olurdu.
- Jens (8/5): - Super Lage, sehr zentral
- Warren (8/5): - Great location in the heart of the old town. Room was clean, staff was very helpful Room was exceptionally small compared to others we stayed in on the trip. Desk is not staffed from 6pm through the morning. A bit pricy for the size and quality of the room.
- Wencke (5/5): -
- Jens (2/5): - Man hat jedes Wort aus dem anderen Zimmer gehört, kein Auge zugemacht. Obwohl wir 2 mal dort waren und um etwas gebeten haben. Personal leider nachts keiner da!
- Runlin (8/5): -
- christopher (9/5): adequate hotel for short business stay. - good location, room was adequate for a short business trip small room, not much on offer in the hotel
- Bodo (6/5): -
- Laura (10/5): A great value little hotel in an a perfect location. - Well located. A very easy check-in. Brilliant clean and modern facilities. Good communication. I loved it.
- Elisa (5/5): - Die Lage ist klasse Bad ist bisschen unsauber. In der Klobürste steht Wasser
- Pedro (7/5): -
- Dadi (7/5): -
- Friedrich (8/5): -
- Robert (9/5): Perfect location and lots of secure parking - Easy and straight forward All good
- Peixinho (10/5): - Great location, very comfortable room
- Luis da Silva (7/5): -
- Kuzs (5/5): - Goede locatie
Personeel hadden een fout gecorrigeerd - Ik groette personeel, maar ze vroegen meteen of ik een boeking had. Erg rare dynamiek. Iedereen van personeel lijkt pools te zijn, misschien beperkte kennis van Duitse cultuur, hallo zeggen is normaal.
- Schoonmakers waren luid, ik kreeg geen rust. In nacht hoorde ik ook buren
- Meubels zijn verouderd en sommige van slechte kwaliteit, als in ikea studentenwoning kwaliteit
- Geen kast in kamer
- Ik plan niet terug te gaanm
- Ina (8/5): Schönes Altstadthotel - Super gelegenes Hotel in der Altstadt.Direkte Dom und Rheinnähe.Alles fussläufig erreichbar..
- Andrea (9/5): -
- Denmarkmike (8/5): -
Photos