Maxim

Location: majestic maxim, Kuala Lumpur, my

Star Rating: 1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 11:00 AM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Family rooms
• Lift / Elevator
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Kids' outdoor play equipment
• Heated pool
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Playground on site
• Internet access
• Exercise/lap pool
• Swimming nearby
• Water sports equipment
• Rooftop garden

Rooms Available

• One-Bedroom Apartment

  The private pool is the standout feature of this apartment. The apartment features air conditioning, heating and a balcony. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Heating
  • Private pool

Guest Reviews

• Mizan (1/5): - very bad, because i can’t check in, the property not sent to me detail about apartment and my money bun. I can’t refund
• Chan (1/5): - I not able to check in The property owner phone number (line not accessible)& message (not reply at all). Even the booking.com customer service not able to contact property owner. I yet to get refund from Booking management
• lew (1/5): It povided terrible service,leaving me without a room,force me to find another hotel late at night. - I want to express my strong dissatisfaction with the service provided by Maxim Service. On the night of my stay, I attempted to contact your service approximately 16 times, but no one answered the phone. Until now, I have not received any apology or explanation for this lack of responsibility. As a result of your unresponsiveness, I was not given the room number or room key, which left me stranded late at night. Eventually, close to midnight, I was forced to find another hotel to stay in and had to pay an additional amount, causing unnecessary financial loss and distress to my trip. This experience was extremely unpleasant and unacceptable. I am very disappointed with the poor customer service and lack of accountability shown. I expect a proper explanation and appropriate compensation for the inconvenience and extra expenses I incurred. I look forward to your prompt response. I want to express my strong dissatisfaction with the service provided by Maxim Service. On the night of my stay, I attempted to contact your service approximately 16 times, but no one answered the phone. Until now, I have not received any apology or explanation for this lack of responsibility. As a result of your unresponsiveness, I was not given the room number or room key, which left me stranded late at night. Eventually, close to midnight, I was forced to find another hotel to stay in and had to pay an additional amount, causing unnecessary financial loss and distress to my trip. This experience was extremely unpleasant and unacceptable. I am very disappointed with the poor customer service and lack of accountability shown. I expect a proper explanation and appropriate compensation for the inconvenience and extra expenses I incurred. I look forward to your prompt response.
• Khairul (1/5): - I cannot check in & cannot contact thats properties I cannot check in & cannot contact thats properties
• Nas (1/5): - Memang tak bagus la Maxim sebab kita da bayar call tak angkat habis tu kita tunggu di bawa apartment kita call tiada respon nilai nya tak berguna lain kali saya tak kan boking tempat macam sampa Saya tak suka Maxim buat orang penat tunggu di bawa apartment habis tu kita call tak respon duit sudah transfer habis tu kita tunggu ejen dia tak keluar jadi kami merah la kita costomer bukan kita free bayar tapi duit durang sudah ambil kita tak dapat jugak bilik duit sudah transfer susa kalau macam ejen dia macam taik
• Rasamiah (1/5): -
• Mfuzi (1/5): - Refund my money. No body replied the email..phone number out of service
• Yazid (1/5): Scammer, i need my money backk - Scammer Scammer

Photos