LiveTulum

Location: Calle Andromeda Oriente entre calle Escorpion sur y coba sur, Tulum, mx

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Luggage storage
• Safety deposit box
• Tour desk
• Non-smoking throughout
• Shuttle service (additional charge)
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• ATM/banking
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Studio

  This studio has a balcony, oven and air conditioning. There is a fully-equipped kitchen with fridge, a dining area and living room.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

• Suite

  This suite features a queen-sized bed, min fridge, hot water, balcony, tea/coffee maker and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

• Ground Floor Apartment

  This apartment features a queen-sized bed, sofa bed, fan, air conditioner and a balcony. There is a fully-equipped kitchen with fridge, a dining area and living room.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Mosquito net
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

• Family - Two Bedroom Apartment with Balcony

  This apartment features a balcony, air conditioning and seating area. There is a fully-equipped kitchen with fridge, and a dining area.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Gabriela (8/5): Sencillo pero cómodo 😊 - Estaba cómodo y limpio. Si buscas un lugar sencillo con todo lo necesario, este es un lugar perfecto! Habitaciones muy frescos eso hace que sea agradable por el clima tropical! Talvez sería bueno barrer las habitaciones todos los días. No solo cambiar las basuras y toallas. Otros lugares no hacen nada de limpieza pero aquí por lo menos hacían lo mínimo y se les agradece.
• Thomas (10/5): -
• Thomas (10/5): -
• Thomas (10/5): -
• MATIAS EDUARDO (8/5): Muy bueno recomendaria. - La habitación era grande con balcón muy prolijo y lindo El colchón muy blando para algunos comodisimo, el agua caliente aveces no anda sale solo fria o natural
• Samir (9/5): Excelente hotel para quedarte en Tulum - Ubicación, excelente habitaciones El ruido de la calle, muy poco insonorizado
• Sergio Franco (7/5): - Emplacement, calme, piscine, confort
• Jeff (10/5): Cute - Beautiful hotel nice rooms A little far away from central downtown, but close to the highway
• Danna (10/5): -
• SYLVIE (9/5): Agréable séjour - L’emplacement, l’hôtel et la piscine sont agréables , l’espace de la chambre Rien
• Thomas (10/5): -
• Thomas (10/5): -
• Virginie et Beñat (10/5): - Superbe hôtel très bien placé, à l'excellent rapport qualité prix. La chambre est tout simplement magnifique, spacieuse et moderne. Très belle piscine et accueil fort sympathique. Parking juste devant pour laisser sa voiture, et ensuite beaucoup de possibilités de balades à pieds depuis l'hôtel pour découvrir la ville. Rien
• Lukas (10/5): Skvele - Moc hezke ubytovani. Doporucuji pokoj v prizemi s vlastnim pristupem do bazenu. Pokud si chcete odpocinout a relaxovat, tak super misto. Poloha blizko centra a zaroven u jedne z hlavnich krizovatek, kde lze chytit collectivos jak k ruinam Tulumu, tak k plazim atd. Ochotny a usmevavy personal. Mel jsem trochu problem najit vchod a musel jsem obejt blok. Vchod je na rohu bloku budov ve vedlejsi ulici.
• RUBEN (10/5): buen lugar para alojarse - excelente ubicacion
• Thomas (10/5): -
• Marie-josée (10/5): -
• Polly (8/5): Great affordable option for families - The layout of the apartment. We loved being able to store, cook food and sit at the table together as a family. Lovely cool air con. The children enjoyed the direct access to the pool. Cold shower. We couldn’t get the hot tap to work!
• Louise (10/5): - Everything Nothing
• Julia (9/5): -
• Eduardo (10/5): Buena relación calidad - precio - Buena ubicación y valor por lo pagado. Muy céntrico y todo muy limpio. El estacionamiento se agradece. Todo bien
• Thomas (9/5): -
• Maria (10/5): - Es war das beste Hotel, welches wir in Mexiko hatten. Perfekte Lage und toller Außenbereich und die Mitarbeiter waren alle herzlich und hilfsbereit. Wir kommen sehr gerne wieder
• Collar (7/5): - Parking right next to the building. He upgraded us to a beautiful room
• Marianne (9/5): - Bel hôtel bien décoré. Nous avons été surclassé dans une suite plus grande très confortable et lumineuse. La localisation en tout début de zone touristique est un peu excentré sauf si vous voulez aller au site archéologique a pied! Rien
• Sergio (8/5): -
• Adriana (9/5): - Very comfy stay. Clean, quiet. Very quirky. We loved it. NA
• Karla (10/5): -
• Thomas (8/5): - Close proximity to everything in walking distance
• Gabriel Traveler (10/5): Perfect place to stay in Tulum - Great place in a perfect location close to restaurants but down a quiet side street. Amazing rooms, nice pool, fast wifi, good price. No problems.
• Ayelen Soledad (10/5): -
• Martin (10/5): - - Großes Zimmer/Apartment mit viel Platz - Gut ausgestattete Küche mit separatem Essbereich - Sehr gepflegtes Hotel insgesamt - Toller, beleuchteter Pool – ideal auch für entspannte Abende (Gerade während der Seegras-Saison eine super Alternative zum Strand) - Gute Lage: mehrere große Supermärkte in der Nähe
• Glenn (8/5): - The room was very spacious and very clean. The bed was big and super comfy. The staff was incredibly friendly. They helped me immediately when I had request. The pool is great for a quick refreshment. Too bad they didn't serve breakfast. Also even though the hotel is not located on a main road, there is quite some loud traffic in the street at night, so if you're a light sleeper, don't forget your earplugs.
• Bruce (10/5): -
• Javi (10/5): -
• Romero (10/5): -
• Joris (10/5): -
• Maria Esther (10/5): -
• Sara (5/5): Poco affidabile - Posizione comoda Personale poco attento, hanno lasciato la portafinestra della nostra camera aperta dopo le pulizie alla portata di tutti con le nostre cose personali a disposizione. Nessuna scusa da parte della struttura per questo
• Jbr. (7/5): -
• Virginie (9/5): Qualité / Prix top - je recommande - J’ai passé un chouette séjour à l’hôtel Live Tulum. Le personnel est sympathique, ma chambre me permettais de petit déjeuner le matin sur une petite terrasse vu sur piscine et végétation. J’ai particulièrement aimé les éclairages qui rendent la chambre cosy. Super bien situé, le lit bien confortable, et la piscine top👙🌴 L’eau en bouteille est à disposition dans le couloir, et le café délicieux 👌 Je recommande et j’y retournerai avec plaisir. Virginie J’ai tout apprécié
• Ngoc Mai (9/5): The older man at reception was extremely unfriendly. I’ve never experienced a hotel where staff don’t even look up to gr - The older man at reception was extremely unfriendly. I’ve never experienced an accommodation where staff don’t even look up or greet guests upon arrival. Instead, everytime you come in, you have to say “Hello” first, often without getting a response. His attitude made entering the building uncomfortable every time.
• Anna (10/5): -
• Andrew (8/5): Good value for money. - Good location,very clean,always lots of hot water,front desk always staffed.good tv and access to channels. Coffee supplied, cleaning products / cloths provided. For a 3 star a good hotel.comfy bed, good towels inc beach towels provided. Daily cleaning. Pool area tired and a bit unloved. A few additional bits/ utensils in kitchen would have been useful.sink plugs leaked. Building is aging but kept very clean.shower slow to drain away. All said and done I would stay again- good value.
• Gruz (9/5): - Chambre très confortable et bien équipée ! L’hôtel est situé à 10min à pied du centre animé de Tulum donc très pratique pour être un peu au calme. Parking juste devant l’hôtel pour les voitures Rien
• Ruud (8/5): Prima prijs kwaliteit verhouding - Zwembad bij uitgaand terras deur, dat was boffen Niks
• Louise (7/5): - L'emplacement, les petites attention genre coton, gel douche, lait hydratant, shampooing... Le matelas beaucoup mais beaucoup trop mou. Après 2 nuits c'est mal de dos direct
• Susan (9/5): -
• Ilenia (8/5): - La camera era particolare Lo staff non era per nulla propositivo
• Brenda (8/5): - Direct pool access
• Karine (8/5): -
• Thomas (9/5): -
• ANA CLAUDIA (10/5): - Excelente hotel, habitacion impecable, comoda, limpieza un 10. La ubicacion un 10
• Emmanuel (8/5): - L'emplacement à Tulum Rien
• Daniel (9/5): -
• Madame WALDBURGER (8/5): Ancien hôtel typique .. - Grande Piscine dans jardin ombragé agréable. Hôtel Charmant, ancien avec beaucoup de verdure, Salle de bain spacieuse. Endroit décentré, mais centre commercial a 3 minutes. Petit balcon sur piscine agréable. Penderie a l'entrée utile. Café et eau gratuites. Le bruit. Quand des employés font le ménage ou utilise la souffleuse a feuilles mortes a 8 h du matin. Et y a des travaux à coté, mais c'est pas leur faute.
• Nathália (10/5): Gentileza e comodidade - Habitação e hotel super confortáveis e charmosos. Ganhamos um upgrade de habitação, então tivemos ainda mais espaço e conforto. Os funcionários também foram super gentis, dando indicações de lugares e permitindo que deixássemos nossas malas enquanto estávamos num passeio ao longo do dia. So tivemos uma situação de um funcionário que, por engano, quase entrou no quarto. Percebeu assim que abriu a porta e depois pediu desculpas. Nao foi algo super negativo, que atrapalhou nossa experiência, mas foi um pouco desconfortável na hora.
• Analia (9/5): - La habitación era amplia, luminosa, con todo lo necesario: aire, wifi, heladera, jarra para calentar agua y café. Lo recomiendo
• 金岚 (10/5): 房间超级大，阳台还有泳池，距离图卢姆遗址很近，前面步行三分钟走大型超市Comar - 没有
• Stephan (5/5): -
• YURY CAROLINA HERNANDEZ (8/5): -
• Beatrice (10/5): - Vänlig personal, serviceorienterade, informativa, vi blev uppgraderade utan att fråga, mycket rent och städad på rummet.
• Cristian (8/5): - Es muy bonito y pintoresco.
• Peter (6/5): Keine Wohlfühlatmosphäre - Lage, Pool und Parkplatz vorhanden. Zimmer extrem hellhörig, abgewohnt. Roomservice nur gegen Aufpreis! Kein Aufzug, Koffer müssen selbst in 2. Stock getragen werden. Personal nicht sonderlich hilfsbereit. Man hatte nicht das Gefühl man sei Gast, eher geduldet.
• Cindy (10/5): - I found Live Tulum to be quaint and comfortable. The rooms are comfortable and nicely laid out. The pool access out side our room was nice but sadly the weather was to cold to be able to use the pool. The staff was very accommodating before our arrival and had the sofa bed all made up for us. It was justctwo of us so the kitchen supplies we enough. We would stat here again. Nothing really. If more than ppl kitchen supplies may not be problematic. If you are into completely updated and modern esthetics, the rustic vibe of Live Tulum will not be a good fit for everyone. That said, we really appreciated it.
• Roberto (9/5): - Check in e check out rapidi, camera pulita e doccia perfetta
• Matteo (6/5): -
• michèle (9/5): - Hôtel calme, suffisamment proche du centre. Bon accueil belle déco de bon goût, chambre bien pensée avec wc séparé de la douche et grands lavabos où l'on peut poser ses affaires de toilette. Lit très confortable et moelleux. Pas de petit déjeuner mais nous avons apprécié la bouilloire et le café dans la chambre. Supérettes tout près. Et puis balcon donnant sur la piscine. Alors très bon rapport qualité prix en plus de l'accueil sympa. Rien
• JOSE MANUEL (8/5): -
• Donnelly (3/5): - Convenient location Not clean - found a used plaster in the shower! Very noisy both from traffic and people in reception watching tv, playing music and talking loudly. Didn't get any good sleep.
• Roberto (9/5): - Lo staff molto gentile, le terrazze sulla piscina deliziose Camera molto grande
• Matilde (6/5): -
• Lucy (8/5): -
• Fabrice (10/5): - Un superbe appartement de très bon goût très propre parfait ne change rien Le frigo un peu bruyant
• mehmet Emin (7/5): -
• Rosalia Beatriz (8/5): - La ubicación es perfecta, estas a pocos minutos de plaza y lugares atractivos, las instalaciones son muy buenas No tiene elevador, debes cargar tus maletas por las escaleras , y pues llevar niños y maletas por las escaleras no es lo más seguro
• Cecilia (8/5): - Llegué antes del tiempo de entrada y me permitieron tomar la habitación. Gracias
• Nico (9/5): -
• Scotti (10/5): - El personal,las instalaciones todo excelente! Nada
• melania (8/5): - L’hotel si trova a pochi passi dal centro e ha di fronte un supermercato enorme dove si puó comprare cibo e mangiarlo tranquillamente nella sala comune dell’hotel. Forse darei in dotazione alle camere un phon per non doverlo chiedere in hotel.
• Vera (10/5): - Struttura top bella e accogliente vicina al centro Nulla
• Liliane (4/5): Péssimo atendimento - O hotel fica próximos dos grandes mercados Le comer, e também o Super Aki. E também fica próximo das lojinhas do centro. Tivemos problemas com a limpeza do quarto, as toalhas estavam manchadas, os travesseiros estavam com cheiro de mofo. Pedimos para trocar os travesseiros, mas o funcionário disse que não tinha disponível e que não conseguia trocar. Outra coisa foi o chuveiro, que era muito ruim.
• Susanne (10/5): - Super Ausstattung, bequemes Bett, sehr gute Lage, gratis Wasser
• Chevallet (6/5): Personnel de l’hôtel agréable, le centre de Tulumn’est pas intéressant, hôtel loin de la plage à pied - Le calme et proche du supermarché Trop loin de la plage , plus de 2 kms à faire le long de la grande route et centre ville peu intéressant
• Penny (9/5): -
• Matthew (10/5): -
• Daniela (9/5): -
• maialen (1/5): - Nos cobraron 2 veces . Hemos intentado contactar por teléfono,correo, WhatsApp....pero no nos responden.Estuvimos allí hace casi dos meses y nada...
• Joris (8/5): Mooi hotel, bed is redelijk - Kamer is erg mooi en sfeervol. Direct aan het zwembad. Bed is hard en je voelt de springveren.
• Samuel (8/5): -
• Samuel (8/5): -
• Gustav (10/5): - Nice hotel with 24/7 reception. We had a bottom floor room with direct access to the pool. Very calm and relaxed pool area/inner courtyard with plants and afternoon sunlight. Very friendly staff, although most don't speak English they always help as best they can.
• Joao (9/5): - Excellent hotel to use as a base. You are close to everything here. It has parking and easy access to the main attractions (Chichen Itza, Xcaret, etc.). The staff is very friendly and the apartment is very good and equipped with everything you need, even if you want to have a light meal. The pool is directly adjacent to your balcony. There might be a bit of outside noise in the morning, but overall very good value for money.
• Laura (10/5): Genial - Maravilla de apartamento. Con dos aires acondicionados. Ventiladores en cada espacio. Cama comodísima. Decoración y estética preciosa. Cocina bien equipada. Muy limpio. Con vistas a la piscina. Piscina y espacios comunes super limpios. Agua potable para el consumo en el hotel. Todo increíble. Muy buena ubicación. Cuando entraron a cambiarnos las toallas, llegamos y nos encontramos la puerta abierta de nuestro apartamento y no sabíamos qué había pasado, nos asustamos. Deberían estar más pendientes por si en ese espacio de tiempo alguien entra en nuestro apartamento.
• Katia (10/5): -
• laura (6/5): Correct - L’hôtel est très mignon. Décoration très « Tulum ». Notre chambre était très spacieuse et très jolie. Situé à 5min d’un immense supermarché. Nous avions une chambre avec cuisine. Mais les équipements n’étaient vraiment pas suffisant. Nous n’avions qu’une mini poêle par exemple. Sachant que nous étions avec un enfant en bas âge nous aurions aimé cuisiner de temps en temps mais impossible. Et aussi pas tous les feux de la gaziniere fonctionnaient. L’insonorisation était terrible. Nous avions l’impression que les voitures traversaient littéralement notre chambre. Dommage car hôtel est très charmant de prime abord.
• Krewer (9/5): Toll - Schöne Einrichtung 👍
• Isabelle (10/5): -
• Angela (7/5): -
• Liza (9/5): -

Photos