Sheppard

Location: 7833 12th Street Northwest, Washington, us

Star Rating: 8.1 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Air conditioning
• Terrace
• Family rooms
• Non-smoking throughout
• Shared lounge/TV area
• Shared kitchen
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• CCTV outside property
• Face masks for guests available
• Free wired internet
• Self parking (surcharge)
• Internet access
• Japanese garden
• Covered parking

Rooms Available

• Family Room

  This family room features a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Refrigerator
  • Toaster
  • Mobile hotspot device
  • Key card access

• Family Room

  This family room offers a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Refrigerator
  • Private bathroom
  • Toaster
  • Mobile hotspot device
  • Key card access

• Family Room

  This family room offers a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Refrigerator
  • Toaster
  • Mobile hotspot device
  • Key card access

• Family Room

  This family room offers a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Refrigerator
  • Toaster
  • Mobile hotspot device
  • Key card access

• Family Room

  This family room provides a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Refrigerator
  • Toaster
  • Mobile hotspot device
  • Key card access

Guest Reviews

• Yves (6/5): Pleasant -
• Harold (10/5): Better than I expected - It was a very good experience, the personal gave me a room better than I expected and was so easy everything. Was the first time that I did not stay on a hotel and it was a very similar experience There was not enought soap for the entire week
• Diego (10/5): Perfect - Quiet place and neighborhood, . Easy access through public transport. Clean room, comfortable bed and pillow. Helpful staff Nothin to complain about.
• Daya (9/5): Great value and friendly host! - This was a great last-minute find. AZ, the host, was very friendly and accommodating, and even upgraded me to a room with a private bathroom, which was a nice surprise. I’d definitely book it again on my own next time. It’s nestled in a cute neighborhood in Silver Spring, literally on the same block as Target, which made it easy to grab sundries and things I needed for my trip. Off-street parking was also available for a small extra charge, totally worth it. The kitchen could have been a little cleaner, but it's hard to monitor that 100% when you're sharing space with others.
• Aditya (10/5): Exceptional -
• Yves (8/5): Great location and value - Great Location , landlord is very responsive and friendly Shared bathroom, too much traffic,
• Davis (1/5): Bad - The bedding, towels, and room were clean. The entire house was trash, there were bugs, the refrigerator wasn't operating, and there was no ventilation in my room. It was very hot. The house was very noisey on my last night. It was around 10pm-11pm. I assume the owner was moving or fixing things. It was a huge disturbance. The house was dark most of the time. It's not suitable to host guests.
• Jorge (8/5): Very good -
• Maksim (10/5): Exceptional -
• Maksim (10/5): Exceptional -
• Ming (8/5): Very good -
• Branson (8/5): Very good - It had places to get your food around Somebody told me to be quiet before I even started to stay
• Violeta (9/5): All perfect! - I extended my staying here for one more week (total 30days) being very satisfied with convenient connection to the city, well equipped kitchen & room and affordable prices. Moreover, I got much of help from Az, the house manager, with my health issue. Many thanks for all the support! 2-3 days for couple of hours it was something louder due to the earlier announced construction work on the new bathroom & kitchen in sutterain. It was one-time & pre-announced, so it was OK. The water pipeline had to be closed for couple of hours, but during this time we were provided with the bottles of water. Good solved.
• Peter (9/5): Superb - Good place, friendly and helpful staff. Thank you! :-)
• Ákos (8/5): Very good - We got a room upgrade, so thank you very much. Location was good, shop and bus stop nearby. Renovation was a bit noisy during the day which we didn't know in advance. We would choose this accommodation next time.
• Violeta (9/5): Very satisfied. I prolonged my staying here on almost a month, and I would come again. - Perfect connection to the inner city (bus station next to). All convenience stores nearby. Well equipped kitchen. Extremely fast responsive personnel, also daily available onsite. Az, the manager of the pension is very engaging. New bedding, comfortable matrices. Overall very positive experience. I prolonged my staying here on almost a month, and I would come again. In Washington DC are houses historically older, beautiful, but acoustics can be something higher. I only heard it once when someone practiced violin, but that was a positive experience. Otherwise guests are respectful to each other. And Az is visiting several times per day, to be assured all runs well for everyone.
• Ozaki (6/5): Pleasant -
• Crow (1/5): Bad - I stayed in the room labeled "Venice", the only rental room downstairs, between the kitchen and the bathroom; there are four or so other rooms upstairs, and a longer term tenant across the hall from us downstairs, to my knowledge. My stay was perfectly normal and pleasant until about the third night into our intended six day stay, when my partner and I discovered the room we were put up in had bed bugs. See next part. We thought we had seen one the first night we were there but weren't sure, and a cursory check of the bedding/frame turned up nothing, but as soon as we found a second one and I saw it, I knew what it was, having had bed bugs in my own home years ago from a similar mishap. It didn't seem to be a major infestation, and was likely from the people who had stayed right before us. I found exactly where they were coming from, they could have been in more places, but the room was small, and I wasn't confident enough I'd find something else to start moving furniture around in a room I rented, out of courtesy. I informed both customer service and the property manager as soon as I was able, since we discovered this in the middle of the night. As soon as he heard of this, the property manager who was otherwise polite and hospitable up until that point got defensive and refused to listen to any of it, repeatedly doubling down and saying there are no bed bugs, refusing to look when I tried to point him to exactly where I found evidence of the bugs in the curtains behind the bed, and the pictures I had taken of both in case he didn't want to get up close to it. He didn't want to hear it, then continued to make excuses, saying the windows had been open from where the last person in the room before us had been smoking. I'm fully aware that having bed bugs can harm your ratings as a manager, however this is an issue that will get much, much worse if it isn't taken seriously. He continuously hemmed and hawed about what he could offer us as a refund, then after we had left fully he called to inform me he could refund the time we weren't staying there IF the pest control guy he had on the way found anything. Lo and behold the next morning, suddenly there was nothing, and he can't refund the time I won't be spending in his property, despite it not being my fault. The property is alright, management is not.
• Jessica (8/5): A very nice property with wonderful customer service. I would definitely stay here again. -
• Bright (4/5): Not clean atall ,so many guest living in a small space - Location is convenient Not clean atall ,so many guest living in a small space
• Tzu-ying (8/5): Very good -
• Shao (10/5): Exceptional - quiet peaceful neighbourhood, food and groceries nearby as well as bus stops. clean room with water, plenty of towels, fridge and TV. nothing
• Joshua (8/5): Very good -
• Enderud (9/5): Great value and close to the Metro. - The cost was very reasonable. There was a nice living room with a television to watch the news. I could keep some food in the refrigerator. I used the outdoor patio in the evening. It was a short bus ride away to the Silver Springs Metro Station and then onto Washington DC. The property was everything I expected.
• Pablo (4/5): We didn't rest nor enjoy our time there. We were looking for a quite place. - The locks on the doors The house was shared with people that lived there for long time so it was not ready for people staying only a few days. Not enough cutlery, people not cleaning nor maintaining the organisation, too much noise.
• Rebecca (7/5): This is a great location with an attentive host. - Clean, quiet, convenient location. Plenty of street parking. Need to observe residential parking rules. Shower fixture needs to be fixed/replaced.
• Tracy (10/5): Exceptional - Great location, instant response to needs and questions , Host was very helpful, the kitchen is well equipped with basic needs and oh there’s a fast Wifi 😀😀😀 There’s everything to love about it
• Felisa (10/5): Exceptional - Came into the city stranded, but the house location helped a lot. AZ directed me to the stores, bus routes, and even suggestions on visit places in the area. My room had a great view, and I was able to relax despite my traveling situation and concerns.
• Widley (8/5): Very good -
• Constanze (7/5): Good - Az was very friendly and talked to our room neighbours who had the TV on so loud all night that we could hear everything. The bathrooms should be cleaned more often (daily).
• Stephen (9/5): Superb - Az was really helpful and helped us with everything we needed. Very nice guy. The neighbourhood was quiet and not far from the city centre. Room was clean and comfortable. Only thing was there was no A/C in the room, but other than that everything was spot on👍
• Victor (1/5): It is NOT the place if you want to know WASHINGTON, definitely. It is very far and there is only one bus line, infrequen - the towel how far it is from washington, the little response from the host and in the room there is no ceiling light or air conditioning, not even a fan, it is an oven
• Claude (9/5): The property is beautiful & they are improving it. The owner is very helpful, it was very clean with looks like 6 be - Great location with two bus’ stop within 3 minutes walk, Target on the corner, convenience stores, barbershop, hair & nail salon, & coffee shop’ all on same block. Owners should have told me where to find iron & ironing board when arrival.
• Gubing (10/5): Exceptional - Clean house and friendly host.
• Naphassorn (10/5): Exceptional - Perfect place! It’s nice, clean and really close to the bus stop. Especially Az is an amazing host he’s ready to help at all times.
• Irene (9/5): It's a good place to stay with your family or your boyfriend - The place was clean and quaint I don't have much to say but guys go and try
• Moreno (9/5): The staff were really helpful and they called every day to make sure I had all I needed. - I liked the location, it is close to Montgomery College which is where I was going. The room was very clean and well taken care of.
• Christian (10/5): Exceptional - Cheap, everything you need, spacious rooms, great staff! Nothing
• Patricia (10/5): Nice, comfortable, reasonably priced lodging in accessable location. Very helpful host. - Nice, safe,walkable neighborhood . Plenty of nearby services and close to bus stops. The house was a nice surprise, clean, nicely decorated and with everything needed for a comfortable stay. I would book this again. No comment
• Sepiuta (8/5): Very good - Owner was very attentive and kind. He was always calling to make sure I was comfortable and had what I needed. The room was spacious and the house as a whole was well kept.
• Ahmed (10/5): Exceptional -
• Tanya (10/5): Exceptional -
• Yosefin (5/5): Not recommend this house - location is very nice. very close to bus station. Super market is very close. 1. very noisy from other customer at 2am 2. No gadget in the kitchen 3. bed is dirty
• Bolanle (5/5): The apartment is in very good location, the manager was friendly but couldn't resolve our complain - I like the location, the staff and some part of the kitchen. However, there was no kettle and blender. The bed in the room l was allocated was BAD..!! There was no remote to operate the TV in the room. No fan. No kettle and blender in the kitchen.
• Gert-jan (9/5): Superb -
• Sunday (10/5): My stay in the apartment was convenient, comfortable and a good experience. - Everything was fine with the apartment. I love everything about the apartment
• Anand (7/5): Good - Clean property Room which I choose which not having bathroom at fist floor, I should go to 2nd to take bath, which I felt odd
• Shatonya (9/5): Superb -
• Niloofar (9/5): Superb - It was clean and had a good value, near to the bus station.
• Milos (10/5): Exceptional -
• Briana (1/5): Terrible I didn’t stay at all I want a refund for the terrible situation I have to be going through - Nothing the house floor as soon as walking in squeaks and the house just gave off a odd vibe certainly didn’t not stay here had to get a last minute hotel Everything for starters I was told it would be two rooms and two bathrooms I did not receive that and their were other people staying as well which was not acceptable and I had to look for a place to stay considering I was also traveling with a minor.
• Yui (8/5): Very good - The guesthouse is in a quiet neighborhood about 15 minutes walk to the metro and near to a bus stop that has access to the city center, which is quite convenient. It is clean and comfy. The host Az was very responsive and helpful! It would be better if the window could be locked.
• Amila (10/5): Exceptional - Everything was clean and a great value for closeness to Washington DC! The host was very friendly and always available and receptive for questions. Would definitely stay again!
• Shatonya (9/5): Superb - I needs fresh towels. I contacted Az and let him know I didn’t need them right away but he came to the residence in about 12 minutes just to bring me towels. He’s really a kind guy.
• Kathy (8/5): A good stay. I would recommend it to others. - The location was safe and convenient. The property was modern and in good repair. The beds were comfortable and bedding was clean and new. Overall cleaning was good.. The host was pleasant and helpful. I don’t usually stay in a house with other people but it was no problem. Quiet. Hardly saw anyone. We were only there to sleep. Water pressure in kitchen and shower was not great. It did not have a hair dryer (a wall mount in the upstairs bathroom would be a nice addition)
• Shatonya (9/5): Superb - I was comfortable as always. Az is great with checking in.
• A.s. (10/5): I enjoyed my stay, and I will stay again the next time I visit DC. - Great location. Easy to navigate. Lot's of restaurants nearby. Very friendly property manager. There's a Target nearby. There's a stove and microwave, which made fixing leftovers convenient. There's a main fridge and coffee maker but also a mini fridge in the room. My partner and I had the room with a bathroom. Great space. Property manager was very nice about adjusting the heat and air for my partner who has allergies and sinus problems. I appreciated that. He was very responsive. And parking wasn't a problem. NA
• Cristina (10/5): Feels like a home - It has everything you need and it’s in a quiet area. The staff very attentive. We found two bottles of water in the room, which I think it’s a very nice touch when you arrive tired at night. It’s a bit far from the attractions but convenient if you have a car.
• Fabio (8/5): Very good - Quiet neighborhood. Convenient to Silver Spring and to public transportation to downtown DC. Room not big but clean and comfortable. Polite personnel. Reasonable price.
• Idongesit (10/5): KOOL!!!! - The location is good,the room is nice amd clean.The house is generally clean.
• Shatonya (9/5): Peaceful - Quietness. I don’t like to engage in much conversation so I was satisfied.
• Michael (1/5): By far the worst place I've ever stayed at. - We did have a full bathroom in our room. The place was filthy. The manager was very rude. Wouldn't stay there again. We ended up cleaning the house.
• Shatonya (10/5): Welcoming - It was quiet. I don’t usually interact with people so it was satisfying in such a quiet home.
• Idongesit (9/5): My stay was good....Can't complain. - The location was very nice,and az is a good host.He comes around to make sure things are okay and that the guest are okay too.
• Smith (10/5): Exceptional -
• Paulo (10/5): Perfect, comfortable - Everything was perfect, perfect location, big and clean house
• Sarah (9/5): We stayed there for 11 days and it was great. We had no complaints and would stay again -
• Smith (10/5): Exceptional -
• Kya (5/5): Passable -
• Kevin (8/5): Good place to stay for a visit in DC - Bed Facilities Cleanliness Space for parking behind a gate Electronic locks on the house and the room itself - The house itself is on a good location but I've seen some drug addicts at the target nearby - No lock on the gate for the cars

Photos