SQSu

Location: Lorong Seri Tanjung Pinang, Tanjong Tokong, my

Star Rating: 3.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Safety deposit box
• Soundproof rooms
• Non-smoking throughout
• Infinity pool
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Key access
• CCTV outside property
• 24-hour security
• Key card access
• Shopping on site
• Television in common areas
• Free wired internet
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Covered parking
• Garage
• Swimming nearby

Rooms Available

• Two-Bedroom Apartment

  This apartment features a infinity pool. This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and an electric kettle. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Infinity pool
  • Wine glasses
  • Shampoo
  • Body soap
  • Accessible by lift
  • Key access
  • Key card access

• Penthouse Apartment

  The unit has 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Private bathroom

Guest Reviews

• Bee (5/5): Could have been a glorious vacation ... instead of a circus! - The location was impeccable. I have to say it is a five star location, but unfortunately marred by poor property maintenance of its accommodation units. The only saving grace is their support staff who were heroically working to save the day despite the impossible situation of dealing with constantly malfunctioning facilities. In short, the property maintenance is truly shocking, ... for a hospitality provider to check in a guest without first ensuring the unit facilities are in working order or that safety of guests are not compromised. It's a wonder they are still in business. It's a serious blow to Penang tourism to have operators like this running any establishment in the state.
• Kesavan (10/5): Exceptional -
• Tai (1/5): Booking.com shouldn’t allow for such unscrupulous posting of property - Location on top of Straits Quay mall & eateries Poorly managed, no prior check in instructions given & needed to call numerous times, finally got diverted to a Sanguine Smart Venture to handle check in process Asked for rm280 payment ie surcharge rm180 +100 deposit & threaten to cancel booking when we’re already in Penang 😤 Complaint about bedroom AC & bathroom water heater not working but fall on deaf ears, 2 days without AC😱 Requested for surcharge cancellation/ refund due to poor condition of unit but was ignored
• May (1/5): Terrible. Staff did not addressed complaints at all. - Location same level as parking bay Description on Booking.Com was a 2 bedroom apartment. This is NOT 2 bedroom. Only 1 (ONE) bedroom. A queen bed was placed in the living room . See photo of bed in living room. The kettle was not working. Messaged the staff to replace but they DID NOT replace the kettle. The stove top took 2 hours to boil a pot of water. Only hot water in the kitchen sink to wash plates. NO hot water in the attached bathroom with bathtub. Messaged the staff, nothing was done. NOT WORTH TO RENT THIS STRAITS QUAY 1 bedroom apartment.
• Nachel (1/5): Horrible Service and false advertising - Nothing. It's says 2 bedrooms. But when I went it was only bedroom. This is false advertising. The aircond doesn't work as well. They also said my RM 150 deposit will be returned within 24 which didn't happen. They also never answered any of my calls and took hours responding to my messages. Terrible service. If you encounter such a company please do not take their services. They did offer me another place to stay but horrible service I was expected to do all the running around. There's no apology at all on their part.
• Lily (5/5): Passable - Strategic location, convenient for shops and food. The house owner parking lot is at high floor and caused inconvenient. The sofa is placed at the bedroom instead of living room therefore is less comfortable to rest at living area. It is only 1 bedroom but stated 2 bedroom in the description, very misleading.

Photos