PisonayMapiHotelBoutique

Location: Avenue Pachacutec 401, Machu Picchu, pe

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Hot tub/Jacuzzi
• Non-smoking throughout
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• King Room with Spa Bath

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room provides a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow

• King Room With Spa Bath

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Single Room

  This single room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Toilet paper
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow

• Twin Room

  This twin room is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Toilet paper
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow

• Standard Double Room

  This double room is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Toilet paper
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow

• Deluxe Double Room

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room offers a wardrobe, a flat-screen TV with streaming services and mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Toilet paper
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow

• Deluxe Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room offers a wardrobe and a flat-screen TV with streaming services. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Toilet paper
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow

• Deluxe Quadruple Room

  Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room features a wardrobe and a flat-screen TV with streaming services. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Toilet paper
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow

• King Room With Balcony

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room offers a wardrobe and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Toilet paper
  • Shampoo

• King Room with Mountain View

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room offers a wardrobe, a flat-screen TV with streaming services and mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow

Guest Reviews

• Yotsinee Lertpanyanuch (10/5): -
• Bryan (10/5): Parfait, je reviendrai - Tout était bien la chambre spacieuse, la propreté et surtout très arrangeant Rien
• Karolayn Del Rosario (10/5): - La señora que atiende es muy amable, servicial, te hace sentir en casa, te ayuda en todo, el lugar es muy bonito Todo me gustó
• shozab (5/5): It was a decent stay not very exceptional - Location Breakfast
• Huanaco Yeren (9/5): -
• XIAOHONG (8/5): 很好，会推荐 - 特别惊喜的一家酒店，本来期望不高，到了后喜出望外，酒店位置极佳，离车站和吃喝都特别方便，前台的小妹妹很热情，因为到的很晚怕赶不上买第二天去马丘比丘的车票，小妹妹亲自带我们过去买票，心里一下子就亲近好多，早餐就在边上很不错，第二天还免费存了行李一直到我们离开 挺好的
• Jorge (8/5): -
• Marnix (8/5): Geweldig! - Prima locatie, aardige mensen, schoon Niks
• Aurora Antiyal (8/5): - Muy buen desayunos, y los dueños muy atentos a todas nuestras necesidades, nos dejaron entrar antes de la hora de check in para ir a machu pichu Había mucho olor a humedad, ya que no habian ventanas ni acceso a luz natural. El agua en ciertos horarios no salía caliente
• Manuel (1/5): Leider etwas enttäuschend - Lage, Personal war auch nett Frühstück sehr schlecht, Preis Leistung nicht gut
• Jovita (10/5): - Excellent
• Geertje Geertruida (8/5): Fijn hotel, lief personeel en fijne kamers en bedden. - Lieve mensen bij de receptie, ware. heel vriendelijk en boden service aan qua bagage laten staan en wilden zelfs met ons meelopen om het busstation te vinden. Bedden en lakens fijn, ruime badkamer, met föhn Het personeel in de ontbijtzaal was erg onprofessioneel. Hij ging half achter de bar zitten en bij een van de lege tafels en ging met volume op 10 zitten scrollen op social media. Dit was heel storend.
• Sheila (10/5): Excelente servicio - El trato y ubicación Todo me gustó
• Valeria (8/5): Boa estadia - Profissionais gentis, café da manhã bom, chuveiro com aquecimento bom. Acomodaram as bagagens quando fomos à Machu Picchu. A luminosidade do quarto, mesmo com as luzes apagadas
• Maira (10/5): - Todo, estaba muy bien ubicado. El personas demasiado amable y atento. La habitación muy amplia, bien distribuida, con bonita decoración, y calidad. En general, el lugar contaba con lo esencial, manteniendo un estándar de limpieza que hizo la estadía muy satisfactoria.
• Daiana (7/5): En el lugar indicado - La ubicación.
• Luis (10/5): Great hotel - Location, staff friendliness and willingness to help. Good breakfast. Nothing really. It matched the price we paid.
• glenn (7/5): -
• Christian (8/5): -
• Roxane (10/5): -
• Kiki (8/5): -
• Ulys (10/5): Staff quickly responded to tv issue - Location and breakfast. Nice having tea and coffee always available in the lobby.
• Robbert (7/5): - personeel/eigenaresse/eigenaaar erg behulpzaam. Ook met organiseren van tickets naar en voor Machupicchu geen daglicht in de kamer
• Jainaha (10/5): - Very clean, bathrooms were very very nice. The beds were comfortable, and they packed us a boxed breakfast at 5 am for our trip to Machu Picchu Nothing
• Ana Isabel (10/5): -
• Léonie (9/5): -
• Layara (8/5): - Camas confortáveis e uma ótima localização. Muito próximo do ponto de ônibus para Machu Picchu e da estação de trem! Chuveiro não esquentava e por ser um dia frio fez muita falta
• Joas (6/5): -
• Arce (2/5): Regular a pésima - La ubicación No había agua caliente. No estaban las toallas en la habitación. El baño no estaba limpio. Desayuno bastante flojo
• Maria Eugenia (10/5): - Good location and very comfortable Doesn’t have hot water in the shower
• Abhinand (9/5): -
• Fernando Rendon (1/5): - Todo estuvo mal porque llegamos y según el personal del Hotel No teníamos reserva por lo que no nos garantizaron ubicación a sabiendas que días previos me habían confirmado la reserva. Esta misma situación también le pasó a otra pasajera que llego al tiempo con nosotros. Aunque finalmente el personal del Hotel nos ubicó en otro hotel fue de muy mal gusto llegar y no tener tu reserva asegurada. Adicionalmente pagamos un valor diferente (superior) a el de l reserva en la plataforma. Todo estuvo mal porque llegamos y según el personal del Hotel No teníamos reserva por lo que no nos garantizaron ubicación a sabiendas que días previos me habían confirmado la reserva. Esta misma situación también le pasó a otra pasajera que llego al tiempo con nosotros. Aunque finalmente el personal del Hotel nos ubicó en otro hotel fue de muy mal gusto llegar y no tener tu reserva asegurada. Adicionalmente pagamos un valor diferente (superior) a el de l reserva en la plataforma.
• Nuria (3/5): Este hotel no merece la pena en absoluto - Nada en particular Nada más abrir la puerta de la habitación encontramos una araña enorme en el suelo. La habitación huele a grasa muchísimo. El baño tiene un jacuzzi desproporcionado de medida que hace que el baño sea muy incómodo, la encimera es baja y no había agua caliente por la mañana ni tiene ninguna protección para que no se salga el agua. El desayuno espantoso.
• Boris (10/5): -
• Javier (3/5): - El olor de la cocina dentro de la habitación
• Marina (7/5): - Room was clean and comfortable. Staff were friendly. No hot water on the second night we were there.
• Ana (3/5): - Me hospedé en este hotel y me cobraron el IGV (18%) de manera indebida, a pesar de que soy extranjera (española) con menos de 60 días en Perú y presenté mi pasaporte con el sello de ingreso, tal como exige la ley. De acuerdo con el Decreto Legislativo N.° 919 y el artículo 33 de la Ley del IGV (TUO aprobado por D.S. N.° 055-99-EF), los servicios de hospedaje y alimentación brindados a turistas no domiciliados están exonerados del IGV, siempre que su permanencia no supere los 60 días y se presente la documentación migratoria correspondiente. Sé lo hice saber a la recepcionista, la cual ignoró repetidamente mis explicaciones. Igualmente, contactó con su responsable, quien le indicó que me lo cobrase. No solo eso, sino que me invitó a cancelar la reserva cuando le dije que iba a poner una reseña al respecto. El hecho de que el hotel ignore esta normativa y aun así cobre el impuesto representa un incumplimiento legal y un perjuicio al turista. Recomiendo a otros viajeros verificar bien sus facturas y, en caso de irregularidades, reportarlo ante Indecopi. Si quieren tener más margen, que suban el precio en las plataformas de reserva, pero que no estafen al turista. Cuidado con este hotel, por favor.
• Susana (10/5): Bien - Limpieza y comodidad, ubicación Ruidoso ya que es céntrico, no me ofrecieron desayuno ya que tenía tour antes de del horario
• Paul (9/5): -
• Isabell (7/5): - Die Ausstattung war super und neu. Leider hatten wir nur ein Fenster zum Treppenhaus hin und der ganze Frittösenduft zog in das Zimmer und nahm das gesamte Interieur und Kleidung an. Leider. Ohne frische Luft, war die Nacht leider nicht sehr angenehm.
• Abreu (10/5): Volvería a a Machu Pichu - Excelente ubicación, muy amables en cuanto a las atenciones. Todo muy limpio y ordenado.
• Graziela (8/5): -
• Cristina (5/5): Average Hotel - Very friendly staff at the reception Needs definately improve cleaning
• JOSE CARLOS DE ASSIS (3/5): - Café e localização Preço da diária, limpeza
• Joice Ribeiro (5/5): - Hotel bem localizado, bem próximo a estação de ônibus para Machu Picchu. Equipe bem solicita. Poderiam rever o horário do checkout, colocar pelo menos para as 11:00 da manhã. O primeiro andar do hotel é bem barulhento. Muito barulho nas escadas.
• Carlos (8/5): Very good -
• Omar (8/5): Meh - It’s ok Not ready when we arrived. Noisy
• Gregory (10/5): Amazing stay - Amazing place with a perfect location to discover the city and several steps from the bus station to Machu Pacchu. The staff was friendly and helful, managed us lunch boxes becase the early check-in, and stored our luggage a half of the day. Lots of shops, restaurants and bars around. The soundproof was weak, we heard everything in the street and in the corridor, but anyway it's still a very good place to stay.
• Felipe (9/5): Superb - The bed was very comfortable. The shower had little water and didn't get very hot.
• Ramesh (8/5): Very good -
• Amelia (8/5): Very good -
• Vargees (6/5): Pleasant -
• Rafael (6/5): Good place to stay few days - Location is the best No air conditioning, and poor ventilation
• Ash (8/5): 1 night stay in Aguas Calientes - Location was great. Room was comfortable. Had necessary toiletries in the bathroom. Reception staff were friendly. Overall great place to stay. Would have been nice to have hot water for tea or coffee early in the morning, especially if you have an early start to Machu Picchu.
• Vytenis (2/5): Very poor - Staff does not let people rest and starts to clean rooms since 7 am WHILE PLAYING MUSIC. There is almost none sound isolation, you can hear perfectly what everyone talks in stairway, let alone what music someone plays. At 8 am someone tried to enter our room. There were no towels prepared, just small ones 15x15 cm used after hand wash. Room had no windows, just to the stairway inside.
• Juliana (8/5): Very good -
• Wmbauer (4/5): Disappointing - The bathroom was actually nice and clean, although the warm water was really just luke warm and far, really far from hot. It was very loud in the evening and even worse early in the morning. The doors have windows above which can't be covered, so whenever someone turns on the light outside it is bright in the room. The room had no real window to the outside, just to a kind of another room. The doors are thin and you can hear everything from outside as if people were in your room. Before 6am someone started to vacuum clean and you could hear dishes and cutlery being cleaned or so... it was not a pleasant stay at all. We could only get a few hours of sleep between the noise late at night and really early in the morning. This hotel would need some changes in processes and infrastructure before I could recommend it. We found also trash of previous guests behind the beds ... all in all really not a good experience. And around 7.30am, so actually right now when I write this review, some guests started playing ridiculous loud music and sang with the music... and nobody would stop them since about 30minutes. This might be a location for party people, but everyone else: stay away. We plan, like many others, to do some hiking up to Machu Picchu and then do a tour up there...all in all a 7 hours hike or more and a good night's sleep would have been a nice thing to have before we start :/
• Luke (8/5): Good stay for a short night in Aguas Caliente - The bed was large and comfortable. The staff was nice and accommodating. Great location next to many restaurants and bars. The jacuzzi didn’t not run enough hot water to make this option worth it. And the walls were very thin, you could hear everyone coming up and down the stairs.
• Emiliano (6/5): Pleasant - Clean, good location but considering the size of the town it‘s hard to fail this one. Breakfast was decent. Its pretty noisy even later in the night, you hear everything from outside and the neighbors. Stuff sometimes is not at the reception even when you call them you need patience until they arrive
• Da (7/5): Good - Very good location. There're many restaurants nearby. .
• Beth (4/5): Disappointing - No hot water Breakfast not available at 6am like stated
• Kevin (10/5): I would highly recommend this hotel. - We were leaving to early for three breakfast so the staff prepared use a bag breakfast, highly appreciated this kind gesture. Nothing, this hotel and adjoining restaurant werr excellent and very friendly.
• Karen (7/5): Good - Clean room, hot shower & jacuzzi bath. Easy access to town. Stored our bags when we went to Macchu Picchu for free In centre, so quite noisy until midnight, but tolerable levels of noise. Breakfast basic- coffee was cold, but did provide hot coffee when asked
• Claudia (10/5): Excellent choice - Very comfortable room nicely furnished and excellent breakfast. Very friendly and helpful staff.
• Vasilis (9/5): Superb - Location very good Staff most helpful Breakfast good Uninspiring surroundings
• Zarate (8/5): Very good -
• Joakim (10/5): Excellent! - Excellent and friendly personal! Maybe breakfast
• Simon (9/5): Superb -
• Xiaotan (10/5): Exceptional - Fantastic location, the receptionist is very friendly and really made us feel at home Water not very hot somehow, might be to do with the storm
• Sonia (9/5): Superb - We got upgraded to a bigger room, breakfast was good and the staff is really helpful. They can also storage your bags for the day.
• Diego (10/5): Exceptional - The room was big enough, I received a free upgrade with a Jacuzzi that was really amazing after several days of tracking. Location is very convenient close to main square and a few steps from the Machu Pichu ticket office. Staff really helpful and welcoming. My stay was really pleasant,
• Ganga (2/5): Very poor - Location No hot water. Room allowed in 4th floor and no elevator
• Carolina (8/5): I enjoyed it, the location is good, the staff kind. They only need to improve the coffee. - The room and the staff. Very clean. The breakfast but they are already working on improving it.
• Cynthia (7/5): Lovely hotel. Trickle of water from shower. - the location was excellent, the hotel was lovely, the room was well appointed, comfortable beds. The front desk staff were very helpful. The only issue was hardly any water coming out of the shower head. Very poor pressure. Like a trickle.
• Eide (1/5): I don’t recommend - Location No hot water and smelly
• Benzion (9/5): I recommend spending time in Aguas Calientes and two nights at Pisonay - We were upgraded to superior rooms that had balcony and views to mountain and street. Note that standard room don’t have that. Staff was super nice and very helpful No elevator so need to understand that. Breakfast was ok but basic continental

Photos