Rio

Location: Gagarin Street 1, Tbilisi City, ge

Star Rating: 7.6 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 01:30 PM - 02:00 PM

Check-out: 12:30 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Luggage storage
• Tour desk
• Ironing service
• Currency exchange
• Shared lounge/TV area
• Shared kitchen
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Private picnics
• Reception hall

Rooms Available

• Standard Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room is air-conditioned and has a seating area, a wardrobe and an electric kettle. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  This large suite features a balcony, separate seating area with sofa and flat-screen TV. The private bathroom is equipped with a shower, slippers and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Twin Room

  This air-conditioned junior suite features a balcony, seating area with sofa and flat-screen TV. The private bathroom is equipped with a shower, slippers and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Katarzyna (6/5): -
• Anastasiya (8/5): Если в номере курят, следует указывать об этом при бронировании, так как у моих друзей в номере такого запаха не было - Хорошее расположение, мне достался большой номер, в номере есть все необходимое, и отличный мощный фен для волос, за что отдельное спасибо! рядом много пекарен, магазинов. Работники отеля очень приветливые и всегда готовы помочь Если окна выходят на улицу, то в номере достаточно шумно, также в номере постоянно пахло сигаретами (то ли из туалета, то ли с улицы), в номере чувствовался застарелый запах табака
• Блажев (9/5): - Закуската е прилична. От 9 до 11. Телевизора не работеше
• Jumber (10/5): -
• vakhtang (10/5): -
• Alex (6/5): -
• AHMED ELMAGOUB (10/5): - تعامل الموظفين ودودين لا يوجد
• sena (1/5): -
• Zarina (1/5): Это просто ужасное место. Номера страшные, кондиционер не работает, его не чистили лет 20, в номере никто не убирался, м - Ничего не понравилось Все не понравилось
• Tatyana (10/5): - Очень тёплая атмосфера. Прекрасный персонал. Администратор Кристина выше всяких похвал. Дружелюбная, отзывчивая. Мы очень довольны, что нашли эту гостиницу. Уютно, все есть, можно готовить самим, если есть желание.
• Alina (10/5): -
• Alina (10/5): -
• Shams (8/5): -
• ARTEM (6/5): - Довольно чисто было в номере. На период заселения не было воды во всем районе, невозможно было принять душ. Но администратор принес дополнительные бутылки воды, за что ему огромное спасибо. Парень старался максимально помочь! Кондиционер не работал практически (либо чистить их надо, либо фреон добавлять). Как я понял во многих номерах так.
• Kudrat (9/5): - Çalışanlar harika
• Giorgi (6/5): Pleasant -
• Ketevan (10/5): Exceptional -
• Ignatious (6/5): Pleasant - No breakfast. TV not working. Lift not available. Flush in toilet not available
• Moayed (9/5): Superb -
• Alla (5/5): Passable - Location is ok. Hotel is located ~10 min walk from subway. Hotel staff is polite. Hotel is located next to a very noisy highway, so if you won't get the room with a window on the other side of the building you'll experience 24/7 noise and poor air quality. The equipment in the room like the room door lock, water pipe in the shower, a whole in the wall and TV set needs to be repaired. For those who hate smokers, plaese note that there're rooms where smoking is allowed so you if you're unlucky, you might feel people smoking nextdoors.
• Venkatesh (10/5): Exceptional -
• Hossein (8/5): Very good -
• Mehdi (10/5): Exceptional -
• Luka (8/5): Very good -
• Pgreben (9/5): Superb - Nice hotel at Saburtalo.
• Shaikh (10/5): Exceptional - The Receptionist is very Kind hearted and the hotel is very clean i would recommend my friends and family to always stay here whenever they visit to Tblisi.
• Lasha (6/5): Pleasant -
• Paata (7/5): Good -
• Gocha (1/5): The entire experience was terrible, and I wouldn’t recommend this hotel to anyone! - WATER HEATER EXPLODED!!! NO REFUND RECEIVED!!! We had reservation for a room with a balcony because we are smokers and it’s necessarily for us. They gave us room without a balcony and when I realized that our room didn’t have a balcony i had to ask them to change the room and it was uncomfortable to move everything we had from one room to another but that’s fine it happens sometimes. Also there was no soap and a toilet paper for which i had to ask them too. I felt like I was complaining about things that should have already been taken care of. Within a few hours, the water heater essentially exploded, which was incredibly frightening. I immediately called the receptionist, but there were no managers or technical support staff available at the hotel. The receptionist contacted a manager, but they were no help at all. Meanwhile, water was flooding the bathroom, and the receptionist didn’t take any action to address the issue. This could have caused serious damage since the water could have spread to the electrical system. I had no choice but to go into the bathroom myself, locate the water valve, and shut it off. This put me in danger, but I had no other option because the receptionist was too scared to act. After everything that happened, I couldn’t stay there and decided to leave the hotel. I asked for a refund, and the receptionist contacted the manager again, but nothing was resolved. She claimed she would call the boss to figure out what they could do, so I provided my contact and bank details for them to reach out or process the refund. However, they never called or transferred the money. The entire experience was terrible, and I wouldn’t recommend this hotel to anyone!
• Victorya (9/5): Superb -
• Tamar (9/5): Superb -
• Yasasri (8/5): Very good -
• Shaikh (7/5): Good -
• Yasasri (9/5): Superb -
• Gagi (10/5): Exceptional -
• Shaikh (7/5): Good -
• Giga (10/5): Exceptional -
• Tako (1/5): Bad -
• Gbedoidze (8/5): Very good -
• Mona (7/5): Good -
• Mohamed (10/5): Exceptional - hospitality
• Giga (10/5): Exceptional -
• Giga (10/5): Exceptional -
• Stelin (9/5): Na - Good room , Very nice and helping staff
• Shaikh (7/5): Good -
• Lebanidze (10/5): Exceptional -
• Lebanidze (10/5): Exceptional -
• Mark (8/5): Very good - They have cooking facilities Small and old tv very small space
• Giga (10/5): Exceptional -
• Shaikh (10/5): Exceptional -
• Mzhavanadze (10/5): Exceptional -
• Syed (10/5): Exceptional -
• Giorgi (10/5): Exceptional -
• Shaikh (10/5): Exceptional -
• Raja (10/5): Exceptional -
• Mp (10/5): Exceptional -
• Shaikh (7/5): Good - Room and staff is very very good All good
• Teona (10/5): Exceptional -
• Pandian (5/5): Passable -
• Shaikh (7/5): Room is good 👍 👌 -
• Amaze (10/5): Exceptional -
• Zuzana (3/5): Poor -
• Krupadanam (9/5): Good -
• Shyam (8/5): Very good -
• Rose (8/5): Great - The staff were very very helpful. Its by the road so abit noisy at night
• Shaikh (7/5): Every think is good ! Staff also good - Every think is good ! No coment !
• Tamu (6/5): Pleasant -
• Ahmed (5/5): Passable - staff not cooperating because of not speaking English room is need more facilities
• Manana (3/5): Super dissatisfied and disappointed - Nothing There was no fridge in the room, bathroom door wasnt closing , stuff said the maintenance person will cone and fix it but no one came. Room was poorly cleaned. There was no balcony which was mentioned in facility. The front office representative was unable to help with anything, they said that balcony is only in 1room and fridge in another which was already occupied. Its not the hotel and its not worth of money paid.
• Anastasia (3/5): Poor - Price and location were okay. The sheets on the bed were clean. There was late check-in available. The room was not clean. There were splashes of something on the walls everywhere. The bathroom was not pleasant as well, it smelled like chlorine (which is good I suppose, it was cleaned) but where were stains everywhere so we didn't dare to use the shower. The room itself smelled of tobacco. And there were someones hair on our towels.
• Ira (8/5): Very good -
• Ankireddy (10/5): Exceptional -
• Jashi (10/5): Exceptional -
• Anonymous (8/5): Very good -
• Sevag (5/5): Passable -
• Valentin (8/5): rather good for it’s money, not recommended without discount - great bed, nice balcony, if you wait 10 mins will be 24/7 how the host talked to me, didn’t even try to help my problem with money only on card, had to find ATM myself and the host didn’t really care
• Giorgi (1/5): Bad - Uneducated and uneducated staff. They didn't let me into the hotel. We wrote lower prices on the booking and it is more expensive. They asked me for extra money, despite the fact that I entered the room at 1 in the morning and left in the morning. They left me on the street late at night. Report it
• Vanshika (7/5): Good -
• Maria (8/5): Very good -
• Tikuna (3/5): it was literally the worst hotel i have ever stayed in . there was no comfort and it was not clean as well. there was so - literally nothing .
• Giorgi (5/5): Passable -
• Nika (10/5): Exceptional -
• Ilya (9/5): Superb -
• Lizaveta (8/5): Very good - We arrived at 6 am and checked in without problems. Room is spacious and clean enough. We had an issue with shower door – it was broken, but host fixed it in an hour. The wind constantly blew from the window, so we needed to have ac on.
• Baobaobeibei (6/5): Pleasant - on the main street, very noisy during the night
• Andrew (3/5): Very bad experience - Nothing... maybe only the size of the room matched the description on the website. Everything... Upon arrival, I wanted to leave it immediately. No clean and was not cleaned for the week. Everything cheap and old. Don't work with credit cards, no breakfast, very noisy. It's even not close to 3 stars, may be one...
• Collins (10/5): Exceptional -
• Lana (10/5): Exceptional -
• نواف (6/5): Not bad - the staff The facility and the smell of coking
• Alisa (8/5): good place to stay for 2 days - Nice location, very soft and comfortable bed Mirrors and furniture were not clean enough
• Mikheil (5/5): Passable -
• Dmytro (6/5): Pleasant -

Photos