Shiunso

Location: Tonosawa 92, Hakone, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Karaoke
• Public Bath
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Covered parking
• Health or beauty spa nearby

Rooms Available

• Family Room with Mountain View

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and features a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 7 futons.

  Max Occupancy: 7 (7 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Conditioner
  • Body soap

• Deluxe Family Suite

  Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as river views. The unit has 7 futons.

  Max Occupancy: 7 (7 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Conditioner
  • Body soap

• Superior Twin Room

  The spacious twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Conditioner
  • Body soap

• Quadruple Room with Private External Bathroom

  This quadruple room's standout feature is the private open-air bath. Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as river views. The unit offers 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Conditioner
  • Body soap

• Deluxe Family Room

  Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as river views. The unit offers 6 futons.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Conditioner
  • Body soap

• Family Suite

  Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as river views. The unit offers 6 futons.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Conditioner
  • Body soap

• Twin Room

  Features tatami (woven-straw) floors and traditional futon beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Conditioner
  • Body soap

• Twin Room with Private Open-Air Bath

  From the open-air bath, you can overlook the stream of the Hayakawa River. Features tatami (woven-straw) floors and traditional futon beds. Japanese-style room 8 tatami mats + 4.5 tatami mats

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Conditioner
  • Body soap

• Japanese-Style Room

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and features a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Conditioner
  • Body soap

• Japanese-Style Quadruple Room

  Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Conditioner
  • Body soap

Guest Reviews

• Agatha (6/5): - Private onsen facing river and woods Cleanliness.
• Manuel (9/5): -
• Jeroen (9/5): Geweldige beleving - Zalige onsen, zeer vriendelijk personeel lekker eten Weinig de badkamer op de kamer was wat "verouderd"
• Jamie (8/5): Lovely people, way too much food. The pillows were hard. We were right on the road/ mountain side. It was very loud. - The outdoor bath It felt a little run down
• Miguel (10/5): An authentic ryokan! - Everything, especially the outdoor public and private onsens nestled in the heart of nature, where you can hear the sounds of the forest and the river, the authentic Japanese food, and the exceptional politeness of the staff. It’s an authentic ryokan, and I hope it stays that way! Nothing. Everything was excellent!
• Alexy (9/5): -
• Jocelyn (9/5): Really had a great time staying in Shiunso. - Staff are very helpful, polite and always smiling. The place is quiet. The river that overlooks from the balcony is so calming. Food is great. Nothing
• Koichi (7/5): -
• Isabel (7/5): - Sehr schön gelegenes traditionelles japanisches Hotel mit eigenem Onsen (1x öffentlich u. 2x privat). Die Zimmer sind traditionell eingerichtet, sauber und das Schlafen auf den Fotos erstaunlich bequem. Das Personal ist außerordentlich freundlich und sehr hilfsbereit. Am besten hat uns jedoch das traditionelle Essen gefallen. Dieses war sehr schön angerichtet und hat super geschmeckt. Für uns war es komisch, dass man neben den Essenszeiten auch angeben musste, wann man das Hotel verlässt und wann man plant zurück zu sein. Außerdem muss man den Zimmerschlüssel samt Safeschlüssel an der Rezeption abgeben. Schade war außerdem, dass die Zimmer, insbesondere das Badezimmer, schon sehr abgewohnt waren.
• Carla Alejandra (8/5): -
• Mari (10/5): Excellent location - Everything Nothing
• Yves (10/5): -
• Tamara (10/5): -
• Yvonne (10/5): - Deze ryokan is heel bijzonder. De entree doet aan als een welness resort, rest vh hotel wel wat ouderwets. Ontvangst hartelijk. De locatie prachtig! Kamers groot, wel op de grond op futton bedden slapen. Onsen zijn fantastisch, zeker de private onsen buiten! Je krijgt een Yukata waarin je naar de onsen kan lopen en slippers. Eten is bijzonder, veel vis ook als ontbijt, dat moet je lekker vinden! Wij vonden het persoonlijk wat jammer dat we voor het ontbijt een half uur van te voren uit ons bed moesten, uitslapen is er niet bij. Je bed wordt opgeruimd en moet plaats maken voor een lage tafel. Ontbijt en diner op je kamer op een vooraf afgesproken tijd. Weinig keuze in tijd.
• von Friesen (10/5): -
• Idai (8/5): -
• Chinzai (10/5): -
• NAOMI (10/5): -
• Marc (10/5): Break from the city. Much needed stay. - The area was beautiful and perfect break away from the city. Waking up to the sound of the flowing river was an experience, let alone being surround by mountains of trees. The onsen in particular was what we needed after copious days of walking throughout in previous visit of Osaka, Kyoto, & Nara. Just what our legs needed. The food was delicious and each meal kept us filled throughout the day. The futons we slept on were soft and we had one of the best sleep ever had.
• mitra (9/5): -
• 秋山 (10/5): -
• James (6/5): - Nice location Old fashioned could do with a bit of a update, no atmosphere, could of done with a choice of meals instead of just being given the food, bit bad you pay all that money to stay then when you check out you still have to pay a onsen tax you need to put that in the price...
• Jonathan (9/5): -
• Katherine (9/5): Beautiful and traditional experience - Beautiful view and private onsen. The staff were really friendly and the space was gorgeous. The food was delicious and it was a wonderful experience we all loved No child rates for dinner and breakfast made it an expensive night
• Zoë (3/5): This was not worth the money. - The view Our first meal was supposed to be prepared at 6:15. We peaked our head out of our room and saw our food sitting on a tray. Hit say there for at least 20 minutes before coming to us. It formed a dry layer since it was sitting so long. The flavor lbs were not to our liking. We’ve had so much great food and aren’t picky eaters but in our opinion in some of the dishes we’re inedible. For $500+ a night I would have expected a decent meal.
• Gross (10/5): Beautiful location and relaxing time with a wonderful, attentive and friendly staff. - Beautiful location. 40 minute bath included. Friendly staff.
• Clément (10/5): -
• Sharon (8/5): Very good stay. Would recommend - Breakfast and dinner served in room. Onsen was very nice. Room was very spacious. Would be better if staff more familiar with the major attractions and how to get there.
• Irina (8/5): Vistas espectaculares, comida deliciosa y abundante. Onsen espectacular - Las vistas desde la habitación, el Onsen de la terraza y el público exterior. El desayuno y la cena. Los amenities de la habitación. Los alrededores del hotel. La habitación un poco antigua, el hotel necesita una reforma en general. Un poco caro para lo que es. El sake del hotel muy rico y bien de precio.
• Rowan (10/5): -
• Samantha (10/5): -
• Gero (10/5): Fantastic gem in Hakone - Having stayed in Ryokans and Onsen during various Japan trips, this takes the crown. Pretty much everything was what could be expected and then exceeds it. …nothing really. But again, it is what you expect: if you do not like the food, way of serving, the tatami mats etc, you will find negative bits.
• Viviana (8/5): - Il cibo
• THIERRY (10/5): superbe, expérience à vivre - le format ryokhan avec les lits fait par le personnel, la qualité des repas et petits déjeuner, le onsen exterieur, la beauté du hall, la taille des chambre, la qualité du couchage tout ! le prix néanmoins élevé malgré la qualité des prestations.
• Hoang (9/5): -
• Matthew (9/5): - Staff were very friendly and helpful! Beautiful location.
• Camila (10/5): Beautiful and amazing experience! - I was really surprised when arrived at the property as is much nicer than in photos! The peaceful of the river, the outdoor private onsen and not many tourists wandering around so didn’t feel crowded. The food was delicious and truly traditional- which that’s what I wanted a ryokan. The lady serving our food in the room was the so lovely and made our stay even more special! It didn’t feel old like in some comments I read here before booking - it’s traditional and comfortable. Actually it was the best sleep I had in my 3 weeks in Japan, the bed just hugged me, so cozy! Liked everything!
• david (10/5): - La gentillesse du personnel
• Juan (10/5): Peaceful traditional Ryokan with nice onsen - This is a traditional Japanese Ryokan, and we enjoyed it greatly. We loved the meals, the tatami room with futons, and the onsen. During our stay the hotel was not too busy, and we were able to have the public bath all to ourselves at times. The room had a nice view to the river. The staff were not fluent in English, but went above and beyond to communicate with us and help us. All was good.
• Gazmend (9/5): -
• Samuel (8/5): -
• Andrea (9/5): Ottimo, dí altissimo livello e con immersione nella vera vita giapponese - La honsen La colazione forse troppo abbondante
• Stefan (9/5): Reales Japan mit tollem Essen und unglaublich nettem Personal. Speziell der Service beim Essen war überragend - Wir wollten typisches japanisches Ryokan. Wir haben genau dies dort gefunden Die Gegend ist etwas in die Jahre gekommen
• David (9/5): -
• Victorien (10/5): Excellent ! Un séjour magique dans la tradition japonaise ! - Personnel réalisant un excellent service et qui n'hésite pas à vous venir en aide si vous en avez besoin. La literie est bonne et propre. Le futon tient bien chaud. L'ambiance, l'excellent service du personnel et la vue sur le cours d'eau rendent ce lieu paisible et relaxant. La température de la chambre peut être adaptée selon vos goûts. Les chambres sont parfaites, dans le style traditionnel japonais tant recherché. Les éléments à disposition (thés, savons, etc.) sont très bien. Les produits de douche en particulier sentent très bons. Le wifi est bien. Le petit déjeuner et le dîner, dans le style kaiseki, sont délicieux. Les quantités sont très bien également. Le onsen de l'établissement est très bien. Les onsen disponibles sur réservation sont également excellents. Un arrêt de bus se trouver à côté du ryokan, ce qui est pratique pour visiter les environs. La gare Hakone-Yumoto se trouve non loin, de même que des bars (comme le très bon "Hana Geisha Bar"). Je n'hésiterais pas à revenir ! Tout était parfait !
• Matteo (6/5): -
• Giuseppe (10/5): Lo consiglio, ambiente magnifico - La vicinanza del fiume , stanza tipica giapponese sia con letti che tatami, servizio in camera sia di cena che colazione e Onsen pubblico meravigliosi
• Demi (6/5): A traditional ryokan experience with kaiseki by friendly staff in a somewhat dated room. - I liked the overall location and quiet of the accommodation. The staff was also very friendly and helpful. The private outdoor onsen we booked in advance was also very relaxing. I asked for a deodorized room in advance and they did this very well also. The room itself felt incredibly dated and therefore I feel like we paid more than it was worth. I also wasn't particularly fond of the dinner and breakfast we received. One thing I didn't like very much was when they came to serve breakfast in the morning, they kept knocking on the door even though I asked for a minute or two because I was in the bathroom... We also reserved another private indoor onsen when we arrived, but the staff member forgot to write this down, so we couldn't make use of the onsen during our stay.
• LUISA (9/5): -
• Aya (9/5): -
• Roxana Andreea (10/5): -
• 타이닉 (10/5): -
• Jakov (10/5): - Mi è piaciuto tantissimo l’ambiente tradizionale, la cucina tradizionale, l’educazione e la stanza, sempre in stile tradizionale. Consigliatissimo!
• Wayne (9/5): -
• Garrison (8/5): -
• Sara (9/5): Lovely Onsen. Delicious food. -
• Pascale (8/5): Relaxant et ressourçant tout a fait ce que l'on cherchait - L'accueil est très sympathique et professionnel, a l'écoute du client. L'établissement est très bien la terrasse extérieure est paisible et jolie. Vers le bar la terrasse vitré avec vu sur la route est également sympathique. Les plats sont très bon état la chambre spacieuse.Tout était parfait 👌 merci
• qi (7/5): -
• miao (7/5): 泡温泉还是挺舒服的，但缺乏中文服务，不是很方便 -
• Zijin (10/5): - Very clean, good service. Would definitely come again
• Renata (10/5): Echt japanisch! - Essen sehr gut, Lage sehr schön am Fluss, Onsen sehr schön, Zimmer sehr gross und gut ausgestattet
• Lucas (9/5): -
• Vanessa Carolina (10/5): -
• Marco (9/5): Tolles Ryokan, super Essen, sehr liebe Gastgeber. Empfehlenswert! - Die Unterkunft ist sehr schön gestaltet und das Personal super, super freundlich. Die Zimmer sind schöne alt-japanisch Ausgestattet und das Essen war ungewöhnlich aber Top! Wir haben uns sehr wohl gefühlt. Ein älterer Herr vom Personal sprach sehr gut Englisch und wir haben uns sehr gut mit ihm unterhalten. Auch das Küchenpersonal hat uns verabschiedet und sich ganz lieb bedankt. Einfach super! Tip: Probiert den selbst gemachten Sake des Hausherren zum Abendessen. Der war echt super lecker! Das Onsen war definitiv zu heiß. Wir konnten nur mit dem Beinen reingehen, und die waren danach knallrot. Ich denke das sollte so heiß nicht sein. Es war schwer zu schätzen, aber wir denken 50 Grad war das schon.
• Fabio (9/5): -
• Neetha (10/5): -
• Mohammad (10/5): -
• 신재민 (10/5): 처음 료칸을 경험하시는 분, 어디로갈지 고민인 분들은 이곳을 강력추천합니다 - 고즈넉한 곳에 위치한 숙소입니다. 세미호텔식중에서도 전통적인 료칸의 방식에 가까운 형태로 운영됩니다. 때문에 인테리어며 시설이 다소 구식으로 느껴질수는 있겠으나 있을건 다 있고 오히려 연식이 있는 덕에 더욱 분위기가 있어서 좋았다고 생각합니다. 방과 공용탕의 노천탕에서 숙소 뒷편의 폭포소리가 들리는 것도 참 좋다고 생각합니다. 직원분들 모두 친절히 응대해주셨고 특히 일본어가 아직 서툰점을 고려해서 이해하기 쉬운 문장으로 친절히 응대해준 직원분께 깊은 감사의 말씀 드리고 싶습니다. 많은 료칸을 경험해보진 않았지만 가이세키도 맛있었고 조식도 정말 너무 맛있었습니다. 다인원이 자기에 방이 좁지도 않았고 요이불들도 푹신했습니다. 같이 온 일행들 모두 호평일색이었습니다. 추후에 하코네에 온다면 다시 예약할 예정이며 다른 분들에게 강추드립니다!! 편의점이 거리가 좀 있고 숙소에서 나갈때면 몰라도 유모토역에서 숙소로 갈때는 경사가 좀 있어서 캐리어가 힘들 수 있습니다. 따로 송영버스는 없습니다. 유료 프라이빗탕의 샤워시설이 빈약한점과 유료탕으로서 느껴져야하는 차별점이 특별히 없던 것 같아서 아쉬웠습니다.
• Seung Wha (9/5): -
• selbert (10/5): -
• Yury (9/5): Fantastic hotel to stay - The location of the hotel is fairly near to the train station. The hotel itself is on the riverbank of a picturesque stream. There are nice hot spring baths that are included in the price and also that can be booked privately. The staff is friendly and helpful. Dinner and breakfast are tasty. Overall, a great place to stay. Highly recommended. The hotel offers traditional Japanese clothes, however it would be great that larger sizes are also provided.
• Shao (9/5): Great first time onsen ryokan stay. - The meals here are exquisite and very filling. The outside onsens are beautiful and so restful. The staff were amazing. The outside and inside onsens rotate each day so go both days to experience both. And they weren't crazy hot so it was very comfortable, especially on cooler days. A bit dated, not the best views if facing the mountains and not the river and weird key policy. You have to give the key back every time you leave the hotel and when you go to the onsen and the room key chain also carries the key to the in room safe so it doesn't feel the most secured.
• Patrícia (10/5): -
• Guillaume (9/5): - Le onsen, les attentions du personnel, l'accueil, l'espace photo. Un moment de détente parfait au milieu du séjour. Légère odeur en arrivant dans les toilettes mais sinon très bien!
• Anastasia (8/5): Nice traditional Japanese style rooms with awesome food and onsen - -Great location a bit away from the very busy and super touristic main street -Really nice onsen -Fantastic breakfast and dinner -Spacious room with amazing view -Strong smell in the room (it was constantly like living in a kitchen) -very old bathroom, water pressure in the shower was quite weak. Had to shower at the onsen’s shower
• Wooldridge (10/5): -
• Hicks (10/5): Wonderful stay in a traditional, family owned Ryuken - Fantastic dining. Excellent private in-door onsen (baths). western style rooms are dated (old-style carpet). Japanese style rooms (tatami mat) are fantastic.
• J LTran (10/5): The best! - It was of the most beautiful places we’ve ever been. It’s an amazing inn to experience authentic Japanese place. Foods were amazing and the outdoor hot spring was truly spectacular. The hotel is a little bit older but the staff kept it super clean. There was also no transportation from the station to the inn. But it gave us a chance to explore the town
• Jerome (10/5): -
• Melanie (10/5): -
• Alexandra (10/5): - O onsen exterior era maravilhoso, os funcionários muito simpáticos (mesmo os que não falavam inglês usavam tradutor no telemóvel para facilitar a comunicação), o quarto estilo japonês com toda a experiência de dormir em futons também foi incrível, mas o pequeno almoço e o jantar foram sem duvida o ponto alto da estadia... Qualidade, apresentação, novos sabores, tudo incrível Recomendo vivamente e esperamos voltar!
• Roberto (9/5): -
• Levy (9/5): Uma super experiência! - Ambiente e acomodação
• Elizabeth (3/5): Very disappointing for the price - I have never stayed at a hotel that offers such a juxtaposition of experiences. The food was superb - both dinner and breakfast were absolutely delicious with highlights including an incredible fish soup, wagyu beef and fresh sushi all beautifully served. The staff were very lovely - they were all very friendly and helpful. But the accommodation is extremely dated, the bathrooms are in poor condition and the beds are very uncomfortable. We paid a lot of money for our two nights - the daily tariff was almost double the rate we paid for a nice hotel in central Tokyo - so we were extremely disappointed with the overall package. The hotel looks like it was decorated in the seventies and hasn't been touched since. The carpets in the public areas were stained and the lobby was jam-packed with a mismatching assortment of chunky leather lounges. Our bathroom was dingy and the shower room smelt. Plus our beds had box spring mattresses with barely any padding so I could feel the springs digging into me all night. The pillows were uncomfortable and the bath towels were almost threadbare, they were so thin.
• Giampaolo (10/5): -
• Debora (10/5): -
• Megan (10/5): This was an incredible experience! The onsen was beautiful and relaxing and the staff were accommodating and welcoming! - It was a very beautiful and traditional Japanese hotel. The property was large, room spacious and view of the running river was incredible. Location was convenient but not easily walkable from the train station.
• Nicolas (9/5): -
• mascolo (10/5): Un’oasi di pace e tradizionalità - Tipica e immerse nella nature
• Arthur (8/5): - Le repas, les bains Le prix est un peu élevé et les chambres mériteraient un rafraîchissement.
• Melis (6/5): Dated property and not as luxurious as you would hope but the food and onsen are nice - The dinner and breakfast were really good. A lot of food, tasty, good variety; however, served in a rush without much of an ambiance. The outdoor onsen was nice, you do have to walk all the way across the bridge to get there however, the walk and the views were nice. The proprerty is really run down, super dated, not very clean. The walls, carpets etc were all stained and there was dust in a lot of places. The closets where they store the bedding looked pretty gross. It doesn't give you the luxurious ryokan feeling you expect at all. The location is fine, it's a walk uphill from the bus stop and there isn't much around but presumably you're eating and spending most of your time at the hotel once you return from the day's activities so that wasn't a huge deal.
• Johan (9/5): Great ryokan with friendly staff and amazing onsens. - Super friendly staff and great onsen. View on the river. Typical Japanese dinner and breakfast: I loved the explanation given by the lady serving both meals ! The River is just there so can appear noisy for some people during the night.
• Bryan (7/5): - Beautiful traditional ryokan, with a gorgeous view of a waterfall in the Hana River from our room. Facilities seemed like they needed a bit more care and maintenance in certain (but not all!) spots, especially for the high cost. The wooden floor boards around the open-air private tub in our room were split and required some care to step around. The men’s changing room for the public onsen smelled quite bad…I’m not sure what exactly the smell was. The temperature adjustment on the faucets in both the room and public onsen worked poorly, flipping between hot and freezing with no middle ground. I really wanted to like it more, especially given the beauty of other parts of the facilities, but these were unfortunately significant distractions.
• Johanna (10/5): -
• Kb Merical (10/5): Idéal pour un court séjour reposant et ressourçant ! - Hôtel situé en pleine nature, idéal pour une pause après la folie du centre de Tokyo. L'expérience de dormir sur un lit traditionnel nippon , càd des matelas posés à même le sol ! Le dîner et petit déjeuner préparés et servis dans la chambre très copieux, presque trop / L'accès aux Onsen sur inscription et réservation donc 1er arrivé, 1er servi  Le réveil un peu brutal, appel à 8h01, 8h03 les lits sont débarassés, 8h05 le petit déjeuner est servi ! Impossible de trouver un taxi pour partir lelendemain à 10 heures, heure de pointe à alquelle els touristes quittent les hôtels.
• Fabio (10/5): Ottimo soggiorno per il relax post Tokyo! La consiglio, cena e colazione tradizionale. Ottimo anche l’onsen privato este - Tutto, dalla vasca allo stile tipico! Aveva un po’ di polvere di troppo
• Marie (10/5): Traditional stay - I had a lovely stay at this traditional Ryokan. The personal don’t speak lots of English but everyone was so kind and ready to help me when I had questions. Dinner and breakfast were really good. The bed was comfortable. I booked the private outside bath and really enjoyed the experience. Experiencing a traditional ryokan like that is definitely a must to do when visiting Japan Nothing
• Michele (7/5): -
• Raegen (7/5): - River view and private onsen across the bridge was really nice. Food was delicious and portions were large. Facilities and rooms are very outdated and don’t smell the best. Didn’t find it worth the cost.
• Mo-Jean (10/5): - Wonderful staff and great guest service. Japanese style room was exactly as shown in the photos on Booking.com. The room was very large, and the balcony overlooked the forest and river. Kaiseki in-room meal was slightly disappointing but the public outdoor onsen and staff totally made up for it.

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