Walliserhof
Location: Mühledörfle 158, Brand, at
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations and Culinary Delights
Indulge in comfortable rooms and exquisite regional cuisine sourced from the hotel's own farm, promising a delightful stay for your senses.
Relaxation and Wellness Oasis
Unwind in the spa area boasting an array of rejuvenating facilities including an indoor pool, Finnish sauna, and Zen garden, ensuring a tranquil escape from everyday life.
Adventure Awaits in Brandner Valley
Explore a variety of outdoor activities throughout the year, from skiing in winter to hiking in summer, promising an unforgettable experience in the heart of nature.
Experience the perfect blend of modern luxury and traditional charm at Walliserhof - Book your stay now for an unforgettable getaway!
Important Information
Please take notice of the bathing rules and regulations at the hotel when you are in the spa area.
Please note that the sauna is open from 13:00 to 22:00 and the pool is open from 06:00 to 22:00.
Please note : All our rooms are Room Only.
Policies
Check-in: 03:00 PM - 08:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Ski storage
- Currency exchange
- Darts
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Kids' outdoor play equipment
- Public transport tickets
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Pet bowls
- Spa/wellness center services
- Steam room
- Beauty Services
- Pet basket
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Broadcast Live sport events
- Cooking class
- Supervised childcare/activities
- Ski storage
- Television in common areas
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Golfing on site
- Playground on site
- Ski lessons on site
- Tennis lessons on site
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Games
- Concerts/live shows
- Clubhouse
- Art gallery on site
- Wine release events
- Reception hall
- Japanese garden
- Covered parking
- Secured parking
- Fishing nearby
- Health or beauty spa nearby
- Horse riding nearby
- Ski lift privileges
- Snow sports gear
- Swimming nearby
- Bicycle-friendly property
- Electric bicycle charging station
- Charcoal grill
- Vegetarian menu options available
Rooms Available
-
Premier Double Room
The spacious room with a south-facing balcony features a TV a DVD player, free Wi-Fi and a private bathroom with bathrobes. It is located in the Walliser section of the hotel.
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Executive lounge access
- Cleaning products
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Budget Double or Twin Room
This twin/double room features heating, a flat-screen TV with cable channels and an inner courtyard view. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Heating
- Linen
- Toilet paper
- Socket near the bed
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Family Room with Mountain View
The spacious family room offers soundproof walls, executive lounge access, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Hardwood or parquet floors
- Alarm clock
- Executive lounge access
- Hypoallergenic
- Cleaning products
- Linen
- Outdoor furniture
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Family Studio
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features soundproof walls, executive lounge access, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds and 1 futon.
Max Occupancy: 6 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Key access
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Double Room with Balcony
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a balcony with garden views, this double room also offers soundproof walls and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Hardwood or parquet floors
- Alarm clock
- Executive lounge access
- Hypoallergenic
- Cleaning products
- Linen
- Outdoor furniture
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Large Double Room
This double room features heating, a flat-screen TV with cable channels and garden views. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Heating
- Alarm clock
- Linen
- Toilet paper
- Socket near the bed
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Suite
The spacious suite features a balcony, a sauna and a living room with a TV, a DVD player, a CD player and mini-bar.
The Suite is located in Hoteltrakt Alte Post.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Executive lounge access
- Sauna
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Junior Suite
The suite with a glass-covered loggia and panoramic views features a combined bedroom and living room and a sauna. The facilities include a TV, a DVD player, a CD player and mini-bar.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Sauna
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Deluxe Suite
The spacious suite with a covered balcony features a living room with a fireplace, a TV, a DVD player, a CD player and mini-bar.
The Suite is located in Hoteltrakt Alte Post.
Max Occupancy: 6 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Executive lounge access
- Sauna
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
-
Economy Single Room
Featuring free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room features soundproof walls, executive lounge access, a wardrobe, a flat-screen TV, as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Key access
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Concierge services
- Free newspapers and magazines in the executive lounge
- Hand sanitiser
Guest Reviews
- Martin (9/5): -
- Andreas (7/5): -
- Rui (5/5): -
- Maria (8/5): -
- Gordana (10/5): - An incredible place to relax and enjoy
- Jean-Michel (10/5): -
- Heiko (10/5): Tolles Hotel Wellness etc Restaurant ebenso - Ein super Hotel
- Marissa (10/5): - Sehr freundliches und hilfsbereites Personal! :-) -
- Ingrid (8/5): Sehr zuvorkommendes Personal, hundefreundlich - Alles bestens! Die Präsentation des Essen hat nochEntwicklungspotensial.
-Zweimal dieselbe Beilage
-Salat im Glas und Dessert ohne Unterteller
- Paul (1/5): -
- henri (9/5): Superbe séjour de remise au ski après vingt ans avec des gens qu'on aime. - Chambre spacieuse. Central par rapport aux remontées mécaniques . Temps magnifique Les deux batiments de chaque coté de la rue ne reflêtent pas la valeur de l'ensemble
- Nissrin (6/5): - Das Personal war freundlich. Der Service im Restaurant war verlangsamt und wirkte unkoordieniert. Für einen Kaffee haben wir bis zu 15min gewartet. Allgemein war die Wartezeit eher lange bis bestellt werden konnte. Das Essen kam leider nicht gleichzeitig an oder ging teilweise vergessen.
- daniel (7/5): - Viele Coole Angebote, speziell für Kinder.
Erwachsenen Wellness sehr schön Sauberkeit (Treppenhaus, Gänge) sehr fragwürdig.
Bilder hängen nicht mehr richtig an der Wand.
Fitnessraum in die Jahre gekommen und funktioniert teilweise nicht.
Skiraum Technik immer wieder defekt.
Verwechslungen bei den Sitzplätzen im Restaurant.
Familiensauna läuft oft nur teilweise und auf aufforderung.
Zimmer nicht wircklich sauber, Badezimmer in die Jahre gekommen.
- Elmar (8/5): -
- Müller-Spengler (10/5): Traumhaft, im Brandnertal meine erste Wahl! - Sehr modern. Ich habe ein Upgrade auf eine 60 Quadratmeter Suite bekommen.
Das Frühstück war sehr lecker mit typischen lokalen Spezialitäten.
- Jana (8/5): Ein wirklich schönes Wochenende ! - Das Personal ist unglaublich freundlich und sehr hilfsbereit!
Lieben Dank dafür! Das Bad könnte ein Upgrade gebrauchen Die Tür lässt sich mit Kraft schließen und die Heizkörper hatten schon bessere Zeiten! ( Ich würde trotzdem wieder kommen!)
- Flora (10/5): Superbe - La chambre était magnifique, au calme, avec la vue sur le spa extérieur ! Le personnel à l'accueil était très agréable et souriant !
- Christine (9/5): I come back here and bring family and friends. Brand is beautiful. I come off season also when few are here. - 5th stay at property. location is ideal for hiking or for those skier type people. amenities (massages) seem hard to schedule.
- Ursula (10/5): Tolle Lage - Sehr gute Lage für den Start von Wanderungen! Zimmer sind sehr sauber und haben mit der Ausstattung unsere Erwartungen übertroffen. Es war einfach perfekt
- Juliane (9/5): -
- Peter (5/5): -
- Matthias (10/5): -
- Laura (7/5): Beautiful location, relaxing stay - Excellent location with beautiful surroundings. Room was a good size, with balcony and very clean. Staff were friendly. Restaurant attached to the property served good food on a set menu, which was reasonably priced (55 Euros for a 4 course menu). The bed wasn’t very comfortable, particularly the pillows which needed to be replaced really (it did occur to me afterwards I should have asked for more pillows).
The spa facilities were good but crowded at times/ noisy, including the area which was supposed to be quiet.
- Silvia (5/5): - Wellnessangebot Hotel ist renovationsbedürftig
- Alexander (10/5): - Wunderschönes Hotel
- Tanja (10/5): - Was a wonderful place Nothing
- Evelyne (7/5): -
- Tamta (7/5): - Es gab einen spielzimmer für die Kinder. das Areal ist groß Auf den Bildern sieht alles natürlich besser aus als in echt. Das Preis-Leistungsverhältnis stimmt hier absolut nicht. Das Frühstück ist auch etwas hoch angesetzt dafür dass der Kaffee immer sehr lange gebraucht hat bis das Personal ist an den Tisch gebracht hat und dann waren es so kleine Portion das ist schon sehr mühsam war seinen Kaffee überhaupt zu genießen. Das Frühstück an sich oder die Auswahl war vieleseitig und die Qualität ganz ok.
- Madeleine (4/5): Hotel bleibt dank schlechtem Personal komplett unter seinen Möglichkeiten. Schade. Vor allem den Dreck könnte man simpel - Die Lage und das grundlegende Konzept sind toll, jedoch ist das Mobilar der Zimmer und die Zusammenarbeit der Service Mitarbeiter eine komplette Katastrophe. Es war extrem schmutzig im Zimmer, im Bad, im gesamten Hotel. Vor der Eingangstür lag während des gesamten Aufenthaltes Hundekot. Es findet nur nach mehrmaliger Aufforderung eine Reaktion der Rezeption statt, diese erfolgt in Zeitlupe.
- Oliver (8/5): Alle Erwartungen erfüllt, komme sicher wieder. - Rezeption freundlich und nett, Bad schön groß; Speisesaal war recht voll und nicht sehr gemütlich;
- Annick (9/5): -
- Regula (6/5): Angenehm - Frühstück und Abendessen war super
Saunalandschaft war schön Sauna und Essenssaal in einem anderen Haus, als das Schlafzimmer
- Dieter (8/5): -
- Bettina (7/5): - Das Frühstück war sehr gut, große Auswahl am Buffet, viele Kaffeespezialitäten, guter Service. Sehr gut war auch die ausgesprochene Hunde Freundlichkeit. Der Hund hatte eine Futterstation auf dem Zimmer und ein Bettchen. Er hat sich wohl gefühlt. Im Haupthaus sind die Teppiche schon arg in die Jahre gekommen, und auch das Zimmer (ich hatte aber das preisgünstigste) hätte eine kleine Renovierung nötig. Es war aber noch ok! Insgesamt überwiegen die positiven Erfahrungen
- Othmar (2/5): Katastrophales Hotel. Abreissen und Leute entlassen - Lage Inkompetentes Personal; Reception wollte trotz Vorauszahlung Rechnung stellen; Restaurant abends ohne a la carte; Servierpersonal sprachunkundig; Geschirr verschmutzt; Ausstattung renovationsbedürftig; abgewetzte Teppiche, schmutzig, abblätternde Farbe, Frühstücksbuffet Infrastruktur und Angebot eine Frechheit; Spa nicht vom Kinderspielbereich getrennte Nacktzone/Sauna
- Martina (6/5): - Das Hotel ist schön eingerichtet. Die Lage ist gut. Für uns war die Unterkunft zu gross. Es hatte etwas von Massenabfertigung. Beim Nachtessen kam ein Gang nach dem anderen ohne Pause. Ich hätte von der Küche etwas gehobeneres Menu erwartet statt nur Schnitzel.
- Luigi.Nuovo (6/5): -
- Luke (7/5): -
- Dieter (6/5): - Das Frühstück Dunkel und abgelebt
- Leon (8/5): Aufenthalt war super! Zudem reisten wir mit unserem Malinois dies verlief auch ohne Probleme. Tolle Lage um Ferien mit d - Sehr kompetentes und zuvorkommendes Personal. Frühstück ist in meinen Augen keine 25 Euro wert…
- Christine (9/5): -
- Dieter (7/5): Nicht perfekt, aber OK - Großes Zimmer, höfliche Mitarbeiter Essen eher durchschnittlich, Frühstück kostet 28 €, schon etwas abgewohnt, Bad aus den 80ern, Mitarbeiter an der Rezeption teilweise überfordert und mit widersprüchlichen Aussagen, obwohl ich bereits vorab gezahlt hatte, sollte ich aufgrund eines Kommunikationsproblems nochmals zahlen 🤗
- David (7/5): -
- Jana (5/5): - Zu teuer für so eine alte Einrichtung
Preis leistungsverhältnis passte nicht Alte abgewohnte Einrichtung
- Stefanie (8/5): -
- Melanie (7/5): - Urige Unterkunft mit eigenem Charme. Große Zimmer. Irgendwie hatten wir immer Probleme mit dem Aufzug und sind morgens diese stecken geblieben.
Das Zimmer konnte nicht abgedunkelt werden da es keine richtigen und passenden Vorhänge gab.
Einige Haare im Badezimmer.
- Johann (7/5): - Enge im Frühstücksraum.
- Dirk (5/5): Für eine Nacht o.k. - Das Zimmer ... Kaputter Toilettendeckel, nicht geputzte Dusche (Kalkrückstände), Wasser im Badwaschbecken lief nur sehr langsam ab, Wände im Bad hatten Streifen und waren schlecht verputzt (Fönhalterung), Fön war beschädigt.
Fehlende Adresse für die Schlüsselabholung hatte zur Folge, dass sehr viel Zeit für die Suche nach der Rezeption verloren ging. Der Walliser Hof hat nämlich 3 Häuser und für alle gibt es nur eine Rezeption.
Auf Nachfrage sollten bei Inanspruchnahme für's Abendessen weit über 50,-€ pro Person gezahlt werden und für's Frühstück 28,-€/Person.
Das Preis-Leistungs-Verhältnis passt keineswegs ...!
- Bruno (9/5): -
- Balaji (10/5): -
- Marc (8/5): -
- Ulrike (5/5): Die Lage (Bäcker und Spar in der Nähe) und die Busanbindung vor der Haustür sind gut! Aber man könnte vieles Gäste freun - Bushaltestelle direkt vor der Rezeption, top!
Mit Gästekarte war der Bus kostenlos.
Die Pools und der Whirlpool waren schön!! Keine Handseife am Waschbecken, Duschtüre klemmte, Duschhandbrause tropfte!
Vielleicht wäre ein Kühlschrank oder Wasserkocher noch eine gute Ergänzung auf den Zimmern, Platz wäre ja vorhanden!
Tür zum Bad war eine Glastüre, man kann rein sehen beim Toilettenbesuch…🤨
Aufzug war einmal nicht in Betrieb,
Personal ist ohne grüßen an uns als Gast vorbei gelaufen.
Frühstück hätte es für 25 Euro gegeben, könnte etwas günstiger sein bei einer Übernachtung für 100 Euro pro Person!!
Leider ist bei den Bergbahnen der Waliserhof nicht mit dabei, sehr schade!
Kräuterdampfbad war leider außer Betrieb.
- Friedrich1 (4/5): - Wellness Bereich gut Abendessen ziemlich schlecht
- Michael (8/5): - Spa war außerordentlich schön. Frühstück war ausgezeichnet. Personal war sehr sehr nett. Zimmerausstattung war retro. Kein Kaffee oder Tee auf dem Zimmer.
- Bärbel (3/5): für den Preis etwas besseres erwartet.. überteuert… Frühstück mit 25 Euro on top - Lage sehr in die Jahre gekommen der alte Teil… der neue Teil zum Essen ist besser
- Felix (5/5): Passable -
- Susanne (6/5): Pleasant - Hotel was in a great location with bus stop at the front door. Rooms were ok, Spa was ok, but it could do with more cleaning and maintenance. Breakfast & Dinner was great. The smell at the hotel was pretty poor. Appeared to be a very strong cleaning detergent as there were heaps of dogs at the hotel. Didn't like that dogs were allowed in the dining area.
- Sandeep (10/5): Exceptional -
- Dana (7/5): Good -
- Mervi (8/5): Ok stay - Wellness, meals, decorations, location At the reception ladies wanted us to pay half board even tough we have paid beforehand. We had a reservation at restaurant, but there were not any table for us reserved.
- Kate (9/5): Superb -
- Zaid (8/5): Very good -
- Kevin (10/5): Exceptional -
- Tal (10/5): Exceptional - A very very friendly dog hotel where you can even bring your dog with you to the dining area! For us it was extremely helpful, since our dog doesn't like to stay alone in the room while we are having breakfast/dinner.
They put in our room a refrigerator and a freezer (on our request) which was extremely convenient for us.
All the staff was really nice and friendly! The room was a bit old with not too much light.
- Doenja (10/5): Perfect - We arrived too late for the normal check-in. I contacted the hotel via Booking the moment I saw we were running late, they answered quickly and arranged everything for us. It was just a short stopover for us. We left immediately after breakfast, which was a nice buffet and extra options to order from the kitchen.
The view from our room was magical ❄️✨️ Nothing, it was all very nice.
- Samantha (8/5): Very good -
- Jane (7/5): Great place for a short stay - Great location, friendly and helpful staff and delicious breakfast Spa facilities were great but very busy!
- Carsten (7/5): Cool place for us and the kids, but the price, dated rooms & misinformation left a bad taste - OK. - Nice style of hotel - comfortabel bar area with games for kids. Relaxed, young atmosphere. The restaurant and food was very high quality. Friendly young staff. For me the hotel is an upmarket stylish Youth Hostel with simple older rooms in the older part of the hotel. The room was not that clean and it was dated. For this the price is simply too high. I was given wrong prices for food twice and ended up paying almost double of what was expected. The staff could never find my booking from booking.com when I called? It seems the staff in the hotel was young and inexperienced and ultimately not well trained (although very friendly!). But for this money you can get a real 4 star hotel with top service elsewhere - if the room prices for the old rooms had been a little less expensive I would have said OK!
- Evangelia (8/5): Very good - Breakfast amazing
Big hotel with two Spa areas and nice Bar and table Tennis
Area very beautiful
Close to ski lift
Horses and other facilities around at extra money
Dog friendly, they provide dog bed and Bowls etc A bit old
Take care that you schedule your room cleaning with reception if you plan to leave the dog alone.
Could be a bit cheaper I think.
- Ilia (8/5): Very good - The service and kindness of the staff Old shabby stinky room which needs a complete renovation
- Bernhard (9/5): Superb - Cozy and large rooms. Nice pool and Spa area. Beautiful place, good breakfast and tasty dinner. Had a nice stay. The dinner were very small portions. Later we found out, that one could have asked for more, because they want to avoid food waste. I fully support this, however I would have wished that the waiter tells you about that when ordering the dinner.
- Kristian (9/5): Modern hotel, amazing rooms and facilities and very friendly staff including the reception personnel and the cleaners. - Great escape location, very modern, big rooms and very clean, great facilities with spa and pool The only piece that wasn’t great was the käsezplätzli lunch. A little bit too watery and too much flower. The schnitzel was great though 😀
- Philipp (8/5): Very good - Strange place where reception closes at 8pm. If you lost your key card to your room after 8pm you are homeless.
If you there is an alarm in sauna no one will come to help.
Strange for a quite large hotel with 3 buildings and large sauna facilities.
Terrible marketing: photos on website do not show reality. In reality the hotel and rooms are better
- Saskia (10/5): Exceptional -
- Emma (8/5): Good time - We had a really good stay. The staff was exceptionally nice for letting us store our suitcases while we were hiking for multiple days. The shower construction was a little tricky because it flooded the bathroom after every shower.
- Olcay (7/5): Not an extraordinary but a good hotel - Small but fine spa with a beautiful garden.
Clean rooms, good team No spa slippers in a spa hotel ?
We had a dropping shower whole night , they were kind enough to change the room next day but they were aware of the problem.
On weekends when they receive groups of guests, organisation was troubled, our table were given to other guests and dinner take ages , it took 2 hours for a 4 course.
- Tyler (1/5): great place, bad price from booking.com - beautiful space and lovely people that booking.com overcharged me by 100€ per night above their standard website rate
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