Premier Inn London Waterloo - York Road
Location: York Road,Waterloo,London,London, London, GB
Star Rating: 8.6 Stars
Property Type: Hotels
About this Property
Discover the heart of London at Premier Inn Waterloo, where breathtaking skyscraper views meet unbeatable convenience.
Prime Location
Situated on the historic site of the original General Lying-In maternity hospital, you’ll find yourself just steps away from iconic landmarks like the London Eye, Big Ben, and Westminster Abbey—perfect for exploring the city from sunrise to sunset.
Spacious Rooms
Unwind in our expansive rooms, designed for ultimate comfort and relaxation. With extra-cosy beds and modern decor, you can retreat from the bustling city life and recharge for your next adventure.
Unmatched Views
Elevate your stay with stunning vistas from our 14th floor. Experience the breathtaking beauty of London’s skyline, adding a special touch to your visit.
Don’t miss out on an unforgettable getaway—book your stay at Premier Inn Waterloo today!
Important Information
No onsite parking - Offsite parking is located a 3 mins walk away at Waterloo Car Park (SE1 7NQ) located on York Road. Costs 20 GBP per 24 hours - cash only or 15GBP per 12hours - can be booked via www.lookingforcarpark.com and search for Waterloo. No parking for larger vehicles due to a height restriction.
The hotel is a 5 minute walk from Waterloo rail and ,underground station on York road, next to Westminster Bridge. Waterloo underground station is served by the Jubilee, Bakerloo, Northern and Waterloo and City lines.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Air conditioning
- Restaurant
- Breakfast available (surcharge)
Rooms Available
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Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
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Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
-
Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- valeriebM1144SK (10/5): 3 night winter stay. - Excellent value. Fabulous breakfast. Happy hour was very good. Very clean and very friendly staff. Close to everything
- asarantidis (6/5): Good value for explorers! - A short walk from the tube AND Westminster Abbey, the location of this hotel was perfect. We had the bare essentials in a tiny room for a good price. Since we spent a lot of time exploring, the amenities/ accomodations fit us just fine. I will say there was no room ventilation or fans so when one of us showered, the whole room got humid. I also didn't love the cooling/heating system as it was hard to regulate. Overall, this was a good find for explorers. If you spend more than half the time in the room, this is not the place for you.
- Coastal271049 (10/5): Excellent - The location was brilliant right beside the stadium was a lovely atmosphere and the rooms were very clean. Never heard no noise and was great value for the money. The staff were lovely and the food was great.
- merinad0c (10/5): Shout out to Ambra Brigitta and Bradley - The service from Ambra, Brigitta and Bradley was great. They went above and beyond to make sure all guests were having great experience. I recommend going to this specific Premier Inn as long as these members works there. Shout out to them ✌🏻
- margotr563 (10/5): Comfy beds and central location - Quiet clean rooms, comfy beds, superb location near Waterloo Station, helpful staff. This hotel has so much to recommend it.
- emmarP4688WI (10/5): Great stay premier inn, Westminster Bridge. - Great location. Close to Waterloo Station. Close to great attractions, London eye, big ben, Westminster Abbey. Great room, on 14th floor( 1401) with a great view. Spacious room, comfortable bed, bed side tables, clean bathroom, bath with shower. Kettle in room with tea bags and coffee , sugar and milk. Breakfast selection was good, cereal, cooked breakfast, pastries, toast, fruit, yoghurt. Rea and coffee machine, fruit juice. Staff very friendly. 2 lifts available.
- Seniortravelevaluato (8/5): Good value for money - Good value for money. Close to city centre and all tourist attractions. Good rooms with all neccessary things for a comfortable stay.
- anilkH5977OY (10/5): Excellent location - It was a great location for wembly stadium. Rooms are very clean. Bed is so sofft and confortable. Lot of options in breakfast we enjoyed it. Reception staff were very friendly and attentive. Overall we had a very good experience.
- yakny2025 (10/5): Homely stay - “Really enjoyed my stay – comfortable bed, everything worked well, and the staff were professional and helpful throughout.”
- 353reshams (10/5): Fantastic day - . “Great hotel with spotless rooms, welcoming team, good breakfast, and easy access to transport and attractions.” I recommend my friends and will back.
- O4551AGjacekp (10/5): The best atmosphere to stay here - We highly recommend this hotel. From check-in to check-out, the service was impeccable and the atmosphere was welcoming.
- 818roystond (10/5): Perfect dinner - My dining experience was fantastic. The staff was friendly, the food was delicious, and the atmosphere felt warm and inviting. Every dish was fresh, flavorful, and clearly made with care. Service was quick and attentive, making the whole meal enjoyable and relaxing. From start to finish, everything was even better than I expected. I would happily come back again and recommend this place to anyone looking for a great meal. A simple, perfect five-star experience.
- H8541XCkellyf (10/5): Amazing stay! - Very amazing stay! The staff were very efficient in my opinion. The hotel offered a comfortable and pleasant stay overall. The room was clean, spacious, and well-maintained, with a bed that made it easy to relax after a long day. Staff were friendly and quick to help with any questions, and check-in was smooth. The location was convenient, close to shops and transport links, which made getting around simple. Breakfast had a good variety. For the price, the experience was reliable and enjoyable, and I would consider staying again in the future.
- s25146 (10/5): Great hotel - We stayed here for two nights and it was great. The staff were really friendly and welcoming. The location was perfect for visiting both central London and further out via Waterloo station. I was worried that the outside traffic etc might be noisy but we couldn’t hear it at all from our room. I would definitely stay here again
- royam871 (10/5): Brilliant staff - Excellent service, clean and large rooms, excellent food. Restaurant and reception staff were excellent, kind and caring, especially Ambra, Lorraine, Melzer, Bradley and Brigi. They went above and beyond their duties to ensure we were looked after. They are real assets to the hotel. Thank you for your kindness, appreciate it.
- W4084TGkrzysztofk (10/5): Great staf 👍 - Great hotel,great service. Bradley and Ambra are a great restaurant staff, polite, helpful, and very professional. I will turn back to You
- simoncT1556TQ (2/5): Tired Brand not what it used to be - We have stayed in 3 different Premier Inns the las 2 months for work, ,Blackpool, Leeds and now Wembley, each one the carpets were stained, the bedding smelled of sweat, there was mould in the bathroom, scuff marks all over the rooms, poor ventilation in the bathrooms. from experience i feel its must be the volume of people using the places and the type of people. they are not maintained as they used to be and the bedding is over used. This company used to be worth using but they now seem to be bargin basement.
- Freedom64885939342 (2/5): No Compassion Here: Health Issues Don’t Matter - We have been loyal customers for years, and we always trusted this hotel — but this experience was absolutely shocking.
Due to a serious health issue, fully certified by a doctor, we were unable to travel and check in. We informed the hotel immediately, provided all the medical documentation, and simply asked for a little understanding.
The hotel’s response?
A 5% refund. FIVE. PERCENT.
A symbolic amount that feels almost insulting, considering that we did not use any service and the situation was completely beyond our control.
What disappointed us the most was the hotel’s complete lack of empathy and flexibility. No effort, no support, no willingness to find a fair solution — despite the fact that we are returning customers who have always chosen this place in good faith.
This experience has left us deeply upset and extremely disappointed.
We will not be returning, and we cannot recommend this hotel to anyone who expects even the minimum level of understanding or customer care.
- Sandygarrisin (10/5): Awesome staff. Check in experience and room - We arrived around 10:45 am for check in with two of my family feeling not so well after the overnight trip. We had booked early check in, which was 11 but were allowed to check in even earlier. Our room was immaculate and had the best view of Big Ben and the London Eye. The staff delivered goodies to our room to help us celebrate a grandma, adult child and grandson trip after a particularly challenging year. Can’t wait til they wake up and see them!!!
I could not have asked for a better beginning to this long planned trip.
To get this level of service in a family hotel in London was beyond my expectations.
- U8616ZNsusanb (8/5): All l could ask for from Premier Inn - Stayed here for one night recently, attending the Dimash concert at the nearby Ovo Arena. Very good stay, although central the hotel was quiet, the staff were helpful, room comfortable and decent shower was most welcome after a long journey. Check in was easy and the buffet breakfast was standard and substantial.
I would certainly use Premier Inn in the future.
- KellyD111967 (10/5): Great Hotel !!!! - An excellence hotel in a great location, excellent value, clean comfy tooms with great shower!!!! Brilliant service and a special shout out Juanito who was excellent. See you again, thank you
- Samewing72 (2/5): Hygiene issue - I stayed on business for 1 night and took advantage of the meal deal which seemed like good value - £26.99 for a 2 course dinner and breakfast the next morning.
The following day, upon queuing for hot food, I witnessed the chef pick up some scrambled eggs which had been dropped on the hot plate and put them back in the bowl with the rest (bare hands, no gloves). When hygiene levels are this bad in plain sight, I dread to think what goes on behind the scenes.
- X1559QPemilyr (10/5): Brilliant! - Just came back from a three night stay and we had such a fantastic time. The staff were so welcoming on arrival and for my birthday they had kindly put some treats in our room!
The staff were great with our little boy! The hotel is in a fabulous location and so convenient to get from the station and the main sights! Would highly recommend
- 10savitan (10/5): Short city trip - Lovely stay, compliments to the staff for trying to accommodate us and special appreciation for Anna (trainee) during our breakfast sessions. Location is very convenient, bed was comfortable. Room was clean, fresh towels available.
- glendacY3631HJ (10/5): Excellent service and relaxing atmosphere - Myself and my daughter found this to be an excellent location for the Ovo Arena, the staff were helpful and ensured we didn't need any additional assistance in getting to our room. The room was very clean, quiet and comfortable, well stocked with tea, coffee, milk and sugar. Breakfast was very good and at no time were we under pressure or feel rushed.
- topdog1300 (4/5): Cheap hotel - Very disappointed. Small rooms. No amenities cups, tissues. Soaps. The hotel needs work. Carpet in rooms dirty. Carpet in 1st floor has holes in it. Elevator floors have cracked tiles also. Not worth the price.
- davehatim (10/5): Breakfast - This is a bit of a strange one, who on earth gives a big review to the Premier inn? Went up to London to watch the game, 2 minutes from the stadium (I kid you not) anyway room etc was functional, clean and tidy, no problem.
The best part by a country mile was the restaurant, I know it's hard to believe that a big corporate chain could possibly produce a top class restaurant, but they have, brilliant menu, piping hot every time.
The all you can eat breakfast is unbelievable, people are fighting to get in there off the streets in the morning, absolutely perfect in every way.
- elleb907 (10/5): Lovely experience - I stay at Premier Inn regularly, and Bradley always makes the experience better. He’s consistently helpful, polite, and genuinely goes out of his way to make sure everything is perfect. Every stay, he’s there with the same friendly attitude and reliable service. Bradley is a real credit to the team.
- W2816RYemilyw (10/5): Very good stay - We had a lovely stay and were helped out by a lovely staff member named Bradley he was very helpful and enthusiastic and made my stay much more enjoyable.
- simonhZ2061PT (4/5): Below standard Premier Inn - Pricey Premier Inn stay that doesn’t live up to any expectations
Pointless security at the door have to see your booking ref/room card to even let you in the door.
At check in, the staff member didn’t even look up once from her computer screen during the entire process, including the upselling part.
Room was exactly what you expect, stain on the carpet and grimy soap dispenser in the bathroom.
The aircon/heat worked really well and the bed was very comfy.
The hotel was quiet and I slept well.
Overall, this hotel is only still operating thanks to its proximity to Wembley, however if you go with rock bottom expectations, you will be fine.
- keenanpawley (10/5): Good value. Excellent location. - Go to choice when visiting London. Excellent location. Welcoming staff. Decent breakfast; worth the purchase; but chaotic during busy hours. Rooms are small but amazingly efficient. Interior rooms can have only artificial light, no windows.
- stevewB532QV (8/5): Remembrance Parade Cenotaph 2025 - No frills, no problem from arrival to departure, stayed for two nights for the remembrance parade on the cenotaph, the only downside was the price. The overall price could have been discounted for Veterans like me, especially since it was for a national event in front of the King.
- AndyKingindahouse (10/5): Juanito & Umar credit to company - Great place great location. A big thanks to Juanito & Umar on check in a credit to the company big welcome backed up with a big smile.
- Anniedev (10/5): Great base to explore. - Great location close to all the action on the South Bank and an easy walk to the station. Comfy beds, good bathroom. Clean room. Fab quiet air conditioning.
- 260waleedj (4/5): Hub premier inn - 1. Very poor room cleaning and make up.
2. The rooms are very small and somes are without window.
3. Need to include hallal food in the menu.
- Mobile07282068374 (10/5): 4 nights' stay, excellent - Our family room was clean and well kept every day. The room was comfortable but slightly too small. Nice view on the London Eye. Perfect location in London for tourism.
The hotel staff was always kind and helpfull, attentive to our wishes.
Good continental breakfast and dinner
Three french tourists
- 496calvinv (6/5): Not Amazing stayed in better - We stayed for 2 nights our only complaint was the WiFi was terrible,bathroom too small and you have to fight for your life to turn off the shower. All the premier inns need to upgrade there TVs as well not good.
- preferedc (10/5): Great location, great experience - Great location in Westminster. Easy walking distance to Big Ben. Parliament, Westminster Abby. Short walk to St James tube stop. About 10 minute walk to Westminster station. Rooms are small, but we spent little time in the room, other than sleeping.
Breakfast buffet was good and a good value.
- Departure33063159340 (8/5): Would stay again! - Myself and my partner stayed at the hub as we travelled to London for my graduation. Very close proximity to my graduation venue (Central Hall) which was a plus. The hub was easy to find with the use of maps and so central that it made it easy for us to sight see around the city. Staff were very welcoming and friendly. The room was lovely and clean, bed was comfortable, decent in size and there were complimentary biscuits and bottles of water in our room which was very much needed after a 2.5 hour commute. The only downside to our room was that the air con was on high but it didn’t seem to be working all that well. We paid extra for breakfast which was ok; the cooked food was mostly cold but knowing the lounge would be catering for masses of people we didn’t have high expectations for this & it was fine. There were lots of choice for breakfast including cooked and continental breakfast options. We would stay again.
- B5487EDcristinas (8/5): Family mini holiday @London - The staff members were the best part of our stay at the Premier Inn, amazing people. Thank you!
The room size it was ok for the price value and the bed so comfortable.
The hotel is a walking distance to London Eye and Big Ben.
- deborahd581 (10/5): London trip - Great location staff were excellent. Room was a little small but spotless and we had a view of the london eye .Food was great ,the selection at breakfast buffet was exceptional.We stayed for a few days for my nieces 10th birthday . The staff brought us cupcakes and balloons and drinks to the room and sang happy birthday to her . They went above and beyond to make her first London experience memorable .
- stellad999 (10/5): Never disappoints - This hotel never disappoints and the staff are fantastic, especially Juanito who goes above and beyond to make you feel welcome.
- Mytusin (10/5): Great experience and great accomodation! - We stayed at this hotel for three days and the accomodation and services was extraordinary. We had a large double room and was reasonably priced with breakfast included. Very clean room.
The floor staff was very kind and professional, especially mrs. Elena who gave us value tips regarding some point of interests on London to visit to make our short jouney more enjoiable and also she was very carefully with our needs and details.
We will hope to return to this hotel in the future. I recommend!
- kevinvJ28NJ (10/5): Best time, well taken care of - Our stay was fantastic. My wife and I had the most wonderful time during our stay here and we recommend it heartily. Our special thanks go to Elena in housekeeping, which took care of us and made us feel welcome, proper hospitality professional. Well done.
- N7632XPkevinm (10/5): Can't Beat the Hub for a Value for Money Central London Stay - The Hub by Premier Inn at Westminster is ideally placed for your visit to London. As well as being easy to get to, it has a lot going for it and is very good value for money, especially the breakfasts. Although the rooms are small, they are well designed to ensure they don't feel like it. Everything is conveniently placed, with all of the facilities you need. The staff are all super efficient, but friendly too. A great experience all round and highly recommended.
- P9861AIrobm (10/5): Welcoming and friendly - Staff were welcoming and friendly and nothing was too much trouble.
Location is great. 5 mins from Waterloo train station and close to London eye.
- rosie860 (8/5): simple and affordable option for an overnight stay - Great option for an overnight stay with my grandson
free kids breakfast was a bonus
good location near the London Eye
don't miss the Graffiti Tunnel just round the corner
- Steggies (10/5): Great Location and Value Hotel - Excellent location of this hotel, easy walking distance to the big attractions Westminster Abbey, Big Ben, Downing St, Buckingham Palace etc. The hotel is great value and the breakfast excellent for £8. Happy hour happens at the bar in the afternoons. The clean rooms are small but you are never in them much considering you are in the hub with so much to see. Customer service is good at reception. Would recommend.
- Madformusicals (10/5): A wonderful place - I had a wonderful experience from beginning of my trip to the end. Clean, comfortable and consistent are the key strengths of this wonderful hotel so close to all the great places to visit in central London. I have stayed here 11 times and will stay happily another 11 times if the hotel keeps giving the high quality customer service I currently have been a happy recipient of while visiting my children living here in London.
- FarAway36480883689 (10/5): Love the Hubs! - I have stayed at both the Westminster Hub and also the Covent Garden Hub. The set-up is perfect. I often travel alone and the security at the Hubs makes me feel very safe. The staff have all been extremely patient and helpful, including arranging black cabs at a moment's notice. I had the breakfast at the Westminster Hub and it exceeded expectations. Everything in the hot counter was being refreshed regularly. The rooms are compact but very well designed and the bed is extremely comfortable. The Hubs are my go-to accommodation when in London. Thank you.
- paolaq843 (10/5): The best for a weekend in London - Excellent location, small but very well-organized rooms. A few more hooks on the wall for clothes and towels would have been helpful.
The staff was very kind and friendly. Great atmosphere.
- virgc24 (10/5): A good budget friendly hotel - The room is small but this is reflected in the price compared to other hotels in the area. It may feel small for 2 people but for 1 it is big enough. The room has everything that I needed (other than a kettle in the room but tea/coffee is available in the bar for free and this is something that I knew when booking). The location is great as you are right by Westminster Abbey.
- Ompalompa1993 (6/5): Great location. - Great location. However need to inform you that the room you are in has no window as this was a shock to me. It also took me nearly 45 mins to check in due to it only being one member of staff checking in, fielding questions and also servicing the bag storage. Meaning that people were jumping the queue to sometimes just put something in there bag. The check in experience unfortunatly tainted the rest of the stay.
- MissJShhh (10/5): Twin Trip to London. - This was my second stay at this hotel, and my twins’ first. We were able to check in early as our room was ready when we arrived, which was a lovely start to our visit. The room was clean and comfortable — quite basic, but exactly what you’d expect from a Premier Inn Hub.
Tea and coffee were available 24/7 near the main reception, which was a nice touch. The hotel staff were friendly and welcoming throughout our stay.
The location is great, with plenty of attractions nearby, making it very convenient for exploring the area. Overall, another great experience — we’ll definitely be coming again!
- cl1811 (8/5): Good but not excellent - Great location, a few minutes walk from St. James's underground station. Comfortable walking distance to Victoria Station and Buckingham Palace. Clean, modern hotel. Friendly staff.
Downsides: Very small room, similar to an inside cabin on a cruise ship
No window
Wi-fi in room was fine, but no mobile phone signal
Have to go downstairs to use your phone and to see what the weather outside looks like
- Sameer (8/5): - Shops nearby
- Xin (10/5): - Friendly
- Aliice (10/5): - Tout a proximite
- Iris (8/5): - Helpful friendly staff, great location
- mihaill187 (10/5): I had a wonderful stay at this hotel. - I had a wonderful stay at this hotel. The staff were exceptionally friendly, welcoming, and always ready to help. The rooms were spotless, spacious, and beautifully decorated, with comfortable beds and modern amenities. The breakfast buffet offered a wide variety of fresh and delicious options. I especially enjoyed the relaxing atmosphere of the lobby and the clean, well-maintained pool area. The location was perfect—close to restaurants, shops, and attractions. Every detail was thoughtfully managed, from check-in to check-out. This hotel truly exceeded my expectations, and I would highly recommend it to anyone looking for comfort and great service.
- Linda (8/5): - Very close to London Eye. Easy walk to thames. Staff was very pleasant.
Room is basic but clean.
- laurie (8/5): - The shower head needed fixing and dripped all night Otherwise room was good
- billie12367 (10/5): Great hotel in the heart of Westminster with a fab breaky - Fantastic stay friendly helpful staff really helped us plan our day out. Room spotless and had everything we needed. Breakfast was amazing so cheap for what you get good quality ingredients. Perfect location for us and we will stay again on our next visit to London.
- Helenn (10/5): - Wonderful 5 night stay. Hotel is very close to Waterloo Tube and shopping arcade, and Westminster Bridge and many bus stops. Huge room in old hospital wing part of hotel. Everything was just right. Will stay here again soon.
- Yeimel (8/5): - Everything was good with the exemption of the restaurant. We decided to try the restaurant and they didn’t have steaks, potatoes, or soup on that day. We decided to leave and go somewhere else.
- Jennifer (2/5): - Location is great. Unfortunately there was no ice or refrigeration to put my medicine in. Bathtub was slippery and there is no lotion or mini amenities
- Pedro (10/5): - The view of the front side of the building is simply astounding. Thank you, guys!!
- Ashley (8/5): Good bang for your buck. - We were able to check in early. However, the family room with 2 single beds and a double was tiny! All bed. The location is super close to the London eye, Waterloo station and amazing graffiti on Leake St. Arches. Would recommend if traveling with children. The restaurant left a lot to be desired in terms of the breakfast buffet and drink service in the evening.
- Kristina (8/5): - Fantastic view to London eye from.9th floor. Ok hotell, central in the city.
- Lena (10/5): - Tolle Lage im Zentrum, so dass vieles zu Fuß erreicht werden kann. Ich hatte ein Zimmer mit wunderschönem Ausblick Richtung Osten und das Bett war super bequem. Auch das Personal war total freundlich und hilfsbereit!
- Susana (10/5): - Ubicación excelente
- claire (10/5): - When booking on Expedia I booked for a city view room, which we did not get when check-in. Rukal ? Who was so lovely found us a room with the city view, she was so polite and happy to help us. Our stay here was impeccable. I would recommend, walking distance to everything.
- Manuel (8/5): - Location excelente
No access to ice or fridge and microwave. No phone in rooms
- Anna (4/5): Cleanliness - A live bug was on the floor of the shower. One towel had a huge stain on it. The girl at check out took a photo of my photo and said I should be compensated.
- Laila (10/5): Good hotel, will definitely use again - Great location and good sized rooms. Clean and comfortable. Good service; especially by Juan at the reception .
- Verified traveler (4/5): Ingen mulighet til å lufte - Ingen aircondition. Fikk tak i to vifter. Men alt for varmt på rommet når man har en hel familie inne på et lite familierom. Ingen mulighet til å lufte siden vinduene er sperret.
- CARLA ALEJANDRA (10/5): - Me encantó precio ubicación, personal, todo
- Juan (2/5): - Me hospedé 3 noches , opté por este hotel porque decía que tenía aire acondicionado porqoe en junio en Londres hace calor .
No funciono y me dieron unos ventiladores, pagas aire acondicionado y te dan ventiladores . Me quejé en la página del hotel y me respondieron que como la reservación la hice a través de expedía reclaramara a expedía!!! Ridículo , simplemente no se hacen responsables si te va mal .. si quieres tener aire acondicionado para este verano en Londres NO ES OPCIÓN
- Erick (4/5): - Terrible value
- Reidar (8/5): - Nice stay, but a small Room. Had to have Suitcases on The floor, close to the bed.
- Mikael (8/5): - Bra läge, rent och snyggt!
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