Premier Inn Blackpool - Beach
Location: Yeadon Way,South Shore,Blackpool,Lancashire, Blackpool, GB
Star Rating: 8.4 Stars
Property Type: Hotels
About this Property
Light up your visit to the Vegas of the North with a stay at the Premier Inn Hotel Blackpool (Beach).
Premier Location
Nestled right by the iconic Pleasure Beach, you’ll find yourself mere steps away from thrilling attractions, the bustling Golden Mile, and the vibrant energy of Bloomfield Road.
Exceptional Hospitality
Indulge your taste buds in our delightful restaurant, where you can savor a variety of mouth-watering dishes that cater to every palate, ensuring a memorable dining experience during your stay.
Comfortable Accommodations
After a day filled with adventure, retreat to our spacious rooms featuring extra-comfy beds, providing the perfect haven for relaxation and rejuvenation.
Discover the best of Blackpool and make your reservations today at Premier Inn Hotel Blackpool (Beach)!
Important Information
100 spaces, including disabled bays, Free to Premier Inn guests only. Guest must go to reception to get a ticket to display in the car window. Space for coaches/lorries with prior permission from the hotel. No height restriction.
M55 to Blackpool, straight on at last island onto Yeadon Way. Follow signs for Central Car Park/Coach Area. Left at Esso garage. Next to Yeadon Way Brewers Fayre.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Restaurant
- Breakfast available (surcharge)
Rooms Available
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- RuthA1239 (10/5): Great visit! - Handy location only 10 mins walk from South Pier and close to the Pleasure Beach. Lots of new redecoration so it was looking lovely. Staff were really helpful throughout, particularly Josh in the restaurant.
- owen222 (6/5): The stay was OK - but the attached bar was a bit of a disappointment. - The usual good quality Premier Inn experience. We have stayed here before but prefer the fully booked North Pier one, due to it's location. However, here you have a free car park.
A short walk to the front - and the nearest Wetherspoons.
The room itself was fine, no issues and a good bathroom. Service - bob on.
However, is the new style of pub attached to a Premier Inn going to be the same as this? Not being able to go to the bar and order a pint? It seems really odd.
Breakfast was OK - not the best we've ever had but OK.
I'd probably stay there again, if I had to.
- PeterandSandraTravel (10/5): Another lovely stay - Excellent stay, really helpful and friendly staff, rooms very clean. We had early check in as we had flown in to UK overnight, the staff pulled out all the stops to get a room sorted for us to have a rest
- Finst4r (10/5): Friendly staff and clean - Quiet, clean, a well maintained room, welcoming staff, and convenient for the seafront (a short walk of perhaps 350m to the South Pier).
- R7843YTmattc (4/5): Great breakfast, nice staff, let down by no TLC in the hotel itself. - Hotel is looking very tired. Apparently it's been refurbished, not sure what the contractors actually do as it was being refurbished last year as well - only place that has been refurbished is the restaurant. Corridors grubby, the usual creaking of floorboards you find in premier inns over the past 20 years, not sure why they are unable to fix this in any of their hotels?
Avoid Room 23 - I guess it's okay for the money for a single night, but desperately in need of refurbishment and a deep. Smelt of damp. Radiator clicks for 5 minutes whenever it kicks in, woke me and our 4 year old up a few times.
We have a 4-month old baby and we're placed upstairs, which is far from ideal as the site has no lift.
Breakfast was wonderful, the restaurant is really nice and modern, the member of staff serving in the restaurant (November 24th) for breakfast is a credit to the site, the food was perfectly cooked so a damn good chef behind the scenes (think it was a female). The staff in the hotel were also welcoming. Car park is spacious and free (unusual in Blackpool but it's because it's a bit far out).
We may give it another go next year, if only to see if it's improved. The location wasn't ideal for our needs, but that's down to us not the fault of the hotel, so we will see.
- 715kj (2/5): Choose another company! Take my advice - I would rate this hotel zero if possible, and the company as a whole.
On a recent stay at this hotel there was a power outage, handle appallingly by the staff and customer services at Whitbread couldn't care less.
Don't make the mistake of having confidence in the good night guarantee, it means nothing, like the customer care team it is words that mean the nothing - if you've had an issue and they've had your money - they don't care.
- andreah380 (10/5): Great stay - Had a great stay from the moment we arrived to leaving.
Staff very friendly and helpful. They couldn’t do enough for you. The girls all worked well together and had a great sense of humour especially Clare.
Yes there is building work going on, but never had any issues. The new refurbished restaurant is wow. The only little niggle I could say is I wished the food to be hotter. Apart from that 5 out of 5.
I would highly recommend this hotel and cannot wait to return.👍😊
- E4964MQwilliamf (4/5): Good location, expensive for the quality - We would not personally stay at this hotel again in future as the cleanliness, organisation, food and drinks choice were not up to the usual premier inn standard and certainly were not justified in the £90/night room cost for Blackpool.
The good however; the receptionist could not have done more to try resolve the issues we had initially, so kudos to her. I actually felt bad for her as she seemed up against a day of things going wrong so management may want to look into that as it didn't seem fair to land all the issues on the receptionist.
Location - we picked this hotel as we travelled down by train, so Blackpool south is only a 5 minute walk away. There's also a garage 1 minute walk from the hotel which had reasonably priced food/drinks thankfully, as the hotel did not have this. The breakfast was poor, with very little choice and bad tasting coffee/cups for drinks.
There was construction set up outside the hotel which did not impact us staying over the weekend, so this may be bringing much needed improvements to the facility.
Room wasn't the cleanest and we had to ask for duvet covers etc to make up the sofa bed ourselves (even though we booked a double & sofa room) so that wasn't ideal after a long travel to the hotel, so we just expected more from premier inn - and certainly more for the cost of the room per night as there was a lot of other options at around £20/30 per night.
- Passport692711 (2/5): Terrible experience. - Arrived at 17:30 and was told that they couldn’t accommodate dinner until 19:30 as they ‘didn’t have the staff’. It’s pretty shocking that a hotel isn’t able to offer dinner service. Then was told that they made a mistake with my booking and could not accommodate the three of us as there was not other rooms available. Terrible experience and Will not be revisiting.
- X7083FHandyc (10/5): Great receptionist - I was there on business with 9 other engineers. When we arrived Tracey the receptionist had already checked us all in all we had to do was give our names so each room could be allocated. Tracey preparation made the whole checking in experience painless and fast she was brilliant.
- Freedom23808755729 (10/5): Lovely stay - We had a great time at Blackpool Pleasure Beach in November 2025. We experienced a warm welcome from the staff at the Premier Inn and the food was good - fresh and good quality. The bed was very comfortable, the room was more than adequate. The hotel was quiet and nice in all regards! There was a good variety at breakfast, which was very good quality and Josh in the restaurant was just brilliant. Very friendly, funny and professional. Parking was easy and right next to the hotel, so all good. 10 minute walk into Blackpool Pleasure Beach (South Pier end of Blackpool).
- 590ailsam (6/5): Hotel good ! Beehave, not so good - The hotel was great. Clean, fresh rooms and welcoming staff. It came to the next day and we went across for breakfast. I arrived first then my partner mins later, I told the staff he would be there in 5 mins. The staff were extremely rude in the beehive and very loud. They shouted at me and my partner cause my partner started taking food and they hadn't realised he was part of the hotel. The plates felt gritty and the breakfast contents were nearly gone. The breakfast was poorly stocked and the continental items were rock hard and left in the open air. What really put me off was the amount of fly's around the beehive restaurant next to the hotel. I won't be back for these reason.
- karimgC7452XN (10/5): Hotel excellent!! Great Staff clean and very comfortable.. Would recommended. Avoid going for Breakfast - reakfast service during my recent visit. There was not enough food available, and what was out did not seem fresh or hot. The fried eggs looked like they had been sitting out for quite some time, there were no hash browns or scrambled eggs available, and the overall selection was very limited.
Several staff members were walking around but seemed unsure of what to do, and the manager appeared too busy with paperwork to notice the issues in the dining area. This was my second visit, and unfortunately, it was nearly identical to the first experience.
I paid for three breakfasts, and given the poor quality and lack of service, I feel a refund would have been fair. I hope you take this feedback seriously and make improvements, as I would like to see a better standard in future.
- ianhealey (10/5): Very Convenient and Great Service. Position ideal for getting around Blackburn and friendly staff. - Nice and easy to get to from the train station and centrally located for easy onward travel. Katy was really helpful and nothing was too much trouble. Recommended.
- peterdN8931TW (10/5): Fantastic - Very clean rooms,
Staff always on hand and helpful.
Good sturdy mattress, And a decent breakfast.
Loved my stay
Thanks team
- vincevincee (4/5): Dirty - The rooms were run down and filthy, dirty/stained sheets. The car park is not clearly signed and it is not "directly opposite the hotel". Honestly didn't think Premier Inns existed like this.
- U9435IFpeterj (10/5): Excellent bed - I stayed at this hotel for 5 nights whilst attending a course in the area. Was surprised as to how quiet it was for a main road location and the bed was one of the most comfortable hotel beds I have ever slept on. Would stay again if in the area.
- viviandI3584YP (4/5): First stay – not impressed - My first time at Premier Inn and honestly not impressed. The room was cold with no way to control the heating. The TV isn’t smart, and the volume is locked at 16, so you can barely hear it. No microwave either because it’s a “fire hazard” — yet there’s a kettle and hairdryer. Overall, not great value for money, and I’d appreciate some sort of goodwill gesture for the inconvenience.
- natashaoE4875MB (8/5): Good but needs improvements - Attended this hotel as a last min get away really friendly reception staff clean room and tasty breakfast
Only thing that let this place down was a power cut - middle of my daughters shower it went pitch black - asked staff if there was any torches - no one came back to me!
- DhRsJ (6/5): Weekend in Blackpool - Great access from the M55 and distance to the tram along the promenade.
Room was tired looking and tea facilities as usual for premier inn, very poor.
Asked for a walk in shower room, but had all the facilities for disability. Only one bedside table, a double bed instead ofxa king-size and no storage for non-hanging clothes. Food mediocre, usual pub menu available.
- gracetP1377EZ (10/5): Excellent stay, great value for money - lovely view from window - Excellent location. Very friendly staff. Comfortable room with all facilities needed, and great view from the window.
- kyleaK6284CH (10/5): Premier Inn Blackpool Beach, lovely time - Very calm location / atmosphere plenty of parking and our room was really clean and well prepared (thank you Leah). Very friendly staff, would come back and recommend to others!
- lucybH4588RH (10/5): An amazing time at Blackpool Beach Hotel - The Room was lovely very clean , the bed was sooo comfy . would 100% recommend. We had an Amazing time . staff were really lovely and accommodating too
- emmarathon (10/5): Great family stay - Perfect one night stay. Friendly helpful staff at check in and check out. The hotel was full the night we stayed, but it didn't feel like that. We had a family room on the upper floor and it was huge. Really quiet too - we all slept very well. Have to say, we'd the fear that a Blackpool hotel might be full of revellers, but this wasn't our experience at all.
We were too late trying to book dinner so sadly missed out. Did take away drinks later that night, and bar staff were superb, chatty and helpful.
Breakfast was ideal, great value esp the free kids meals!
We were there to visit the Sandcastle and Pleasure Beach. We walked to and from both during the day and it was fine. At night however we walked to the illuminations and it wasn't the best walk - dark and quiet. Maybe wouldn't rush to do that again!
Car parking plentiful. Handy having the petrol stn shop and Greggs beside the hotel.
- MrsDML (10/5): Fantastic hotel for visiting Blackpool - We have stayed in this premier inn 3 times now .
Our youngest granddaughter absolutely loves it .
Location is second to none, 10 minutes walk to South pier , trams , pleasure beach.
Staff are always friendly .
Very clean rooms and sofa bed set up ready.
Fast hot shower and huge towels .
Very quiet, free parking, just perfect.
My only criticism is the air con is not working, which was tough in the summer.
- kierand427 (8/5): Very good premier inn - Premier inn , was a very good hotel to stay and would go back , rooms good breakfasts excellent and staff very polite......
- andrewdG6564KI (6/5): Good location but needs improving! - Reception was busy when we arrived (1 person on the desk and none of the self check-ins were working). The room was very hot, even with the window fully opened. This hotel has no air conditioning but “climate control”… it doesn’t work so it might as well have nothing!
The bathroom has a shower-over-bath, which is usually fine, except the high end of the bath is too high and has a steep fall towards the plug, making it awkward to get in and out of… my fiancée nearly fell over getting out!
The bed was absolutely awful! The pillows provided no support, even using 2 of them. I’ve stayed in other Premier Inns and the bed is usually fine, not this time! 3 nights with barely any sleep is more than enough!
There is some work being done but during the day, which is fine. Apart from the last day, we didn’t hear them so at least they’re keeping noise to a minimum.
- N2693DZchrish (10/5): Louise, Tasha & Norma, Exceptional staff members - Stayed here on a work trip. Absolutely wonderful staff a the restaurant. Louise, Tasha & Norma who was serving us all evening were very polite and professional.
- jordb914 (10/5): Fantastic Service - Staying away for work and couldn’t recommend a better premier inn . Louise , Norma and Tasha were fantastic with the service and very friendly. A credit to the company .
- 55Dizzy32 (8/5): Great location, very comfortable rooms, lovely view of the cathedral - Location was perfect, very central to all amenities. Hotel and room were up to the usual Premier Inn high standards, very clean, quiet and comfortable. Only disappointment was the breakfast. Definitely not up to their usual standard. It was semi-warm, with bacon being hard and cold, and the black pudding, which I usually love, tasted awful. Otherwise our stay would’ve been a 5.
- leannecS2747UH (10/5): Lovely receptionist - Adele was a lovely receptionist, remembered us from another time we had stayed here and we had a really good chat with her
- U3978ZRmarkb (10/5): Fantastic Receptionist - A good Premier Inn. Clean and convenient location. Best things without a doubt is the receptionist Adele. Greets you with a smile and nothing is too much. Without a doubt the best Premier Inn receptionist I have ever met. A credit to the company.
- EnglishShmanny (10/5): Little gem! - I’ve yet to have a bad stay at this little gem of a place. Always greeted with a smile and referred to by name on arrival. Staff are very friendly and accommodating- especially the lady on the desk in the evening.
- david_bilsland (4/5): Poor service overall - 3 nights stay. Room was never cleaned or towels replaced. Breakfast was fully cancelled for one morning and I have yet to receive a refund
- FarAway27903048582 (10/5): Really relaxing, enjoyable stay. - We’ve stayed at the Blackburn Town Centre Prem a few times now and have never been disappointed.
Staff, especially Leanne & Kate were excellent.
Room was well presented and clean.
The meals we had were very good (breakfast could have been a little hotter)
All in all… another good experience and we’ll definitely be back.
- lesleytW611HI (10/5): Perfec5 - Hey I stayed here for 2 nights on the 17th of September I am a solo traveller the people that worked there went above and beyond for me i had evening meal which was delicious and the girls let me leave my luggage while I collected my tickets at the train station a big thumbs up for all there hard work thanks for making my stay bearable
- daniellerC6243NE (8/5): Pleasant - Bathroom could have been cleaned properly and products like soap could be checked to see if there is enough before check in. Also a room for 2 adults should not have 1 large towel. Otherwise bed was comfy, room very spacious and nice.
- arrone836 (10/5): Adele the receptionist outstanding customer service and a great credit to premier inn Bolton west - I recently stayed at Premier Inn Bolton West and would like to commend the team, in particular Adele, for the outstanding service we received. From the outset, Adele went above and beyond to ensure our stay was as comfortable as possible.
What stood out most was the exceptional level of care and attention Adele showed towards my son, who has a disability. She took the time to make sure he felt safe, welcomed, and fully included during our stay. Her professionalism, empathy, and dedication were evident throughout, and it made a significant difference to our overall experience.
The hotel itself was clean, well-maintained, and provided everything we needed, but it was Adele’s personal commitment to delivering such a high standard of service that truly elevated our visit.
Premier Inn should be very proud to have Adele as part of their team. She is a credit to the brand and an excellent example of genuine hospitality at its best. I would not hesitate to recommend Premier Inn Bolton West to others and will certainly return in the future.
- shazde (10/5): A great place to stay - It was in a good spot loads of parking
Friendly clean very good night sleep no noise
We went on a bank holiday
There are other restaurants nearby and the football stadium.
There is a pub next door for food
FANTASTIC FOOD
- Y458KFcatherinec (10/5): Welcoming - Were there for a few days to visit nearby family
Staff were very welcoming.
Only thing I say is Mabey on checking staff could inform guests where and times for breakfast , we had to figure that out for our self's .
Hotel is tired but clean and comfortable,
Beds were really comfy
Pub next door The Beehive is a lovly bar and so handy
- Z9531CTlw (8/5): Good location.Clean room. - Good location for onward travel, shops etc. Quiet location. Bit tired but clean & comfortable. Lovely reception staff...very welcoming & friendly. The breakfast wasn't the best,wouldn't recommend. The bar where breakfast is served had an awful musty, damp smell.
- Lea-lea234 (10/5): Just the best !! Will be back - From the moment I arrived at Bolton West Hotel, I knew I was in for a treat. The warm welcome at reception instantly set the tone for what turned out to be an unforgettable stay.
The room was spotless, beautifully furnished, and thoughtfully equipped with everything I needed for comfort and convenience. The bed was heavenly – easily one of the best night’s sleep I’ve had in a hotel!
What really stood out was the exceptional service. Every member of staff I encountered was friendly, attentive, and genuinely eager to make my stay enjoyable. Nothing ever felt like too much trouble. The manager Andrea was so lovely every time we seen her, all the staff really which I could remember all there names
The hotel’s location is perfect
We will be back !!!
- lesleywB8199ZN (6/5): Ok stay,poor breakfast. - I've stayed in many Premier Inns and you get what you expect. The room was fine, a bit shabby in places but that was not a problem. It was extremely hot, a fan was provided which helped a little. I had booked for breakfast.....I went to the bar next door. The lady on duty was really welcoming & friendly. There was an unpleasant smell in the bar, a wet musky smell. The coffee was not machine coffee which was disappointing as I had latte sachets in my car..just hot water provided. I ordered 2 sausages, bacon and a fried egg. I ate the bacon....it was ok...the sausages were not nice at all & had a weird consistency & odd smell/taste (I did not eat them)......I did not eat the fried egg.....it looked fine but had an overwhelming taste of oil. Very disappointing as I could have gone to Greggs for a nice latte and bacon sandwich for £3.80. I didn't fancy a cold offering after trying this as I had been put off and couldn't ignore the awful smell.
- KILTYONE2 (10/5): Comfortable stay - Welcoming, helpful arrival. Room sorted efficiently and quickly without any fuss.
Room clean and tidy. Storage space good, lovely bathroom. Wonderful bed.
Parking right out side the Inn and plenty of spaces. Disability parking for those require it, right outside reception. Beehive pub next-door. Food good and staff pleasant and helpful.
Can highly recommend.
- suehY2994CY (10/5): Definitely stay again - Excellent value, exceptionally comfortable bed, brilliant shower, very clean, staff great , food gorgeous and an excellent view of Blackburn Cathedral
- margarettX3023CP (10/5): Very comfortable - Had a couple of days in Bolton. Stayed at the Premier Inn in Horwich. Excellent value for money and very comfortable. Bed was really comfy. The attached pub was nice. Food good and luckily for us served until late. The price of drinks on the other hand were very expensive. Wouldn't be going to this pub too often.
- Travel18b (10/5): Fab breakfast - My review is just about the breakfast, as my partner and I called in for breakfast after the car boot sale on Sunday; we did not stop over.
The lady on the front desk was friendly when buying our breakfasts , and so was the lady who directed us to the food hall, and we were given the option to choose whatever seat we liked.
We arrived around 8:15am, and it was very clean, and quite empty. We got here just in time as about 10 minutes later everyone came down to breakfast from their rooms.
This is one of the smaller breakfast halls within the Premier inn branches, but it still had a fruit juice section, small cooling fridge with yogurt, fruit etc, and muffins pancakes and brown and white bread. The hot section was very clean, and the food is constantly being checked and filled with fresh food.
Food was fab, as always and I love the quality of the sausages that are so nice.
10/10
- 647shaheenp (6/5): Decent stay with some improvements. - Our stay at Premier Inn Blackburn Town Centre was decent. Service from checking in to checking out was good. The bath and bed was clean. Good view of Blackburn Town Centre alongside the cathedral. Although, the WIFI was very slow which is expected at a standard Premier Inn unless you purchase their Premium WIFI for a couple of £ more. There was mould on the bathroom ceiling which wasn't appeasing. The bed was comfortable enough for 1 night. Overall, a decent stay in Blackburn with some improvements needed for their rooms. We didn't have breakfast there so can't give feedback on that.
- 841jah (10/5): Great trip - I really enjoyed my stay at the hotel, it was nothing but enjoyable and ran easily from start to finish. Adele was nothing but helpful on reception and went totally out of her way to make sure my stay was a stay to remember.
- C1332UBfrankiem (10/5): 5* review - Very nice staff they wear super kind and helpful we came to check in and there was a little wait but because of the wait they gave us a room with a view which was greatly appreciated. We then asked if we could get book another night and they helped get us in the same room and did that and gave us towels and pillows etc. we then left later that morning to get food and we left our keycard as we left at different times and came back but left the keycard and they instantly gave us a new one now we’re in the room which was great that there was no wait for the key. The names that were on the badge was Filip and jeely was the housekeeps and made our 2 night stay great. Thank you so much.
- FarAway46804224935 (10/5): Excellent 👌 - Good base location for Liverpool Blackpool and Lake District
day trips . We enjoyed our stay very much the food was great and good restaurants nearby for dinner choices
- 495kevinr (2/5): Grubby rooms - You normally know what you're going to get with Premier Inn, but this one was particularly grubby. Walls had something splashed up them (coffee/cola - I hope!) crumbs on chairs, carpets appeared not to have been vacuumed. Bed was OK and we'd arrived late after an early morning and a delayed flight so we just wanted to sleep.
- kieronwestw (10/5): great stay - great stay the best in horwich
the staff where great
wifi weak
bedrooms are great for a good nights kip
woke up refreshed and reddy for the day
- helgardh2020 (6/5): Bad treatment at premier customer service - On the 25 th of July this year, we had booked for a 2 night stay, when we arrived the room was fine although I did think the pub next door was very close.
However we had the worst night sleep or lack of it. the ground floor room window was 2 feet from the pub patio & the noise and light from the torch some one had was awful.
No phone in the room either to complain, it ruined our sleep, And the wedding we were going to next day, we checked out as couldn’t chance another sleepless night we are 80 & 85. I think customer service had the cheek & audacity to expect us to go to reception in our night attire & complain.
It claims they guarantee that you get the perfect nights sleep was not true who has a hotel right next to a noisy pub patio especially ground floor.No warning when we booked that it could be a bit noisy. Customer service could at least offered a token gesture given us refund at least for one night.
I will not be booking premier again.
- K8675MPmichellet (6/5): night guy rude - Forgotten towels no spare pillow and not been hoovered under the bed this happens i know as a Whitbread employee myself .
came back from being out to get a drink from the bar to find the night guy asleep on the chairs and we had to wake him up said we had a bad day we all get them hence the reason i was in Blackburn anyway i found him very rude waited 10 mins to get a drink i could understand it if it was busy but we were the only ones there so gave up in the end and went back to our room
- terrye982 (10/5): A awesome experience. - Very warm welome made the visit great fro mthe start. Had dinner on the first night and food was excellant. Room was big and comefortable and bed was lovely. Given the weather the air con was a god-send and worked briliantly.
Breakfast was excellant and the entire experience was first rate.
- hurdn99 (6/5): Average stay with a few areas of concern - Average stay with a few areas of concern. Sounds like nit-picking, but it's the little things that matter.
Firstly, the room had an odd smell about it. We wedged the door open for an hour and that helped a bit. The carpet had a hole in it around the bed leg. The soap dispensers in the bathroom had dried soap around the necks and just looked a bit dirty. Worst of all was that the bath didn't drain very well owing to clumps of hair that we had to pull out of the plug hole. A bit grim, that one.
Also some of the bowls at breakfast had dried-on bits obviously from a dirty dishwasher.
On a more positive note the staff were friendly and helpful, it just felt that someone had taken their eye off the ball.
Oh, and the car park is across the road and not well signposted (obscured by trees and bushes). We went round the block several times before finding it.
Overall didn't feel like the experience the adverts on tv promise and didn't think it was particularly good value for money.
- 262rachelleb (10/5): Lovely welcome - Lovely warm welcome, the room was comfortable and quiet. The staff were helpful . Breakfast was good too, with good options.
- RayZaraMaya (8/5): Business stay. - Standard fare from a Premier Inn. Doesn't look as good as their advert photo. Very pleasant stay in clean simple rooms. Staff were really friendly and the food was excellent.
Would definitely recommend 👌
- markaM7266ZV (10/5): Rainy Blackburn - What can I say the staff at the hotel were very polite and helpful and the room was very clean and well stocked up on towls and toilet paper and most important of all tea and coffee the bed was comfortable and clean and fresh as what I expectedlike the rest of the hotel
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