Premier Inn Manchester Salford Quays

Location: 11 The Quays,Salford Quays,Salford,Manchester, Salford, GB

Star Rating: 8.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

Guest Reviews

• Brayden (10/5): - Everything was perfect from the time we checked in till the time we left We had the breakfast both mornings and it WAS GREAT
• Brayden (10/5): - Comfy bed
• Gonzolongo (6/5): Team very friendly, but it could all do with a bit of an update - I was here on a business trip for a couple of nights. The reception team were always friendly, the rooms were clean, and spacious. The only negatives were that it did seem slightly dated. A simple refurb of the stair case would help with initial impressions. The only other issue was a slight damp smell. Next door there is a restaurant/ pub. Again the team were very friendly, service was quick and food was ok. Like the hotel, it could just do with some TLC as it also felt a bit dated.
• phoebegrace10 (10/5): Comfy, clean, good area. - Lovely area with the quay view. Pretty good walking distance for tram and small shops. Really clean and comfy and great staff.
• D3008AVterryw (8/5): Fun and comfy place - Very clean and comfortable room. Very friendly and welcoming. Was the perfect room to come back too after the event I went too that night
• LadyMeliss (6/5): Grime at its finest - Came here for a one night stay and I wasn’t impressed . The room was extremely run down stains on the sofa chipped sideboard and not a reflective of the cost we paid for one night. We also had the breakfast added on! Well this was an eye opener to say the least kids running around cultures and plates sticky and dirty. The food was barely edible even when they brought fresh eggs and bacon out it wasn’t even luke warm. This place needs a revamp and the some new lamps on the food warmer !
• naomihZ9503KF (8/5): A nice place to stay - We had a great stay. The staff were friendly, the rooms were clean, and the breakfast was great. It was a perfect location for the event we were attending at Heaton Park. I think the people in the next room were smoking as we could smell it on and off throughout our stay, which was a little off-putting , but aside from that we were very satisfied.
• J3163JKoliviah (10/5): Amazing experience - Amazing staff and facilities felt very welcomed and looked after. Will definitely use the hotel again. Thank you to everyone
• christinelI291NV (10/5): Night out - Arrived Thursday teatime checking very fast girl behind desk very nice professional explained everything clean room defo stay again
• 244kianw (10/5): Denton hotel - Location was easy to find. The staff are welcoming and easy to talk if u need help. The room was very warm and nice but could have had AC just to cool the room down.
• Suzik8 (10/5): Made or special weekend even more special - Premier Inn Heaton Park - very near every where we needed to be in Manchester - STaff are friendly and welcoming and ever so helpful. Room was very clean , warm with an excellent bathroom. Reasonable value - spotless - peaceful- service as exceptional with most of the amenities we needed. We came down for a very special occasion and this hotel aadded a special touch to the whole stay. Would stay here again.
• Y9910MDrachell (10/5): Thank you Elena - Elena was so welcoming. Later in the evening I realised I had broken my charging cable and was unable to charge my work phone. (This was not ideal). I went down to reception to see if they had a cable I could buy? Elena went above and beyond and found me a cable I could borrow. Great service! I travel for work and stay in lots of premier inns, but this has to be the best service experience I have had so far.
• P3860MJcarols (10/5): Fantastic Mary - Mary was fantastic, a warm friendly welcome. Also great advice on the meal deal! Nothing was too much trouble. Thank you for looking after me so well.
• D9115BOstephens (10/5): Premier Inn Salford Quays - Lovely stay. Quiet and relaxing location. Standard room that was clean and satisfactory. The bed was so comfortable. Special call out to reception staff who were very friendly and helpful, especially Katarina. Thanks for a nice stay
• Noel (10/5): - Todo como esperado
• gordonrD6369QL (8/5): Lovely hotel and staff - Spent one night at this hotel. A really friendly receptionist who made us feel very welcome. The room, although not the biggest was clean and tidy. Bed as always, very comfortable. The shower was the best I've ever had in a hotel ( I like a good shower )
• nfloyd58 (10/5): Excellent Receptionist! - We arrived here really upset after being scammed on our,non-existent,booked accomodation.Luckily this Premier Inn was nearby.The receptionist was so helpful and kind.Sorry we didn't get her name but she was amazing and booked us in to the last available room at 6.30pm Friday 24th October and really calmed us down and relaxed us. Everything else was fine and up to the dependable Premier Inn standards.Please pass on our thanks.
• O4332OPvanessas (10/5): Great location for families and Co Op live - We stayed as a family of 7 in 2 rooms for an amazing £90 for 1 night which included breakfast as we booked before 1st September. Myself and 2 older daughters were going to see Benson Boone on Sunday 26th October. Very convenient location for Co Op live. Breakfast was superb and the hotel was quiet. Would definitely stay again for any future events at the Arena.
• katrinapU4924IR (8/5): Half term stay - Great location, discount for parking available, the rooms were clean and tidy the staff are friendly and helpful ,however the hotel could do with a refresh it’s looking tired some of the ceiling tiles in corridor were loose and cracked and looks like there may have been a leak at some point. Unfortunately the noise from the room above disrupted our sleep very heavy walking on and off all night. Didn’t feel safe either the room doors the lock didn’t feel secure even if it was locked The breakfast was lovely and located in the beefeater next door. We would stay again however we feel that the rooms need modernising and re decorated.
• Liz196 (10/5): Good footy hotel - Pleasant hotel with comfy bedroom and reasonable bathroom with excellent shower facilities and near to Old Trafford to watch the soccer!
• samanthadF3808HF (6/5): Expensive - Stayed here as didn’t want to travel back home after watching man united game at old Trafford Check in was good, room was clean. Great service. But please beware parking your cars here, I woke up to a smashed window on my car attempted to pinch my car but failed and took my husbands wallet. Asked for camera footage from both premier and beefeater also esso garage where a bank card was used. Wish id bit the bullet and drove home afterwards and saved my self one hell of a bill and a long cold 4 and half hour drive home!!!
• chasw11 (10/5): Réception v good - Very quiet. V helpful receptionist Mary. Room clean. TV quiet. Water hot. Restaurant ok but Premier Inn restaurants are better. Weekend service a bit slow compared with weekdays. Convenient for tram stop (Bowler)
• peter (6/5): - its okay
• susanfB30XA (6/5): Ok, but definite room security issue - Reasonable stay. Check-in was easy. Have to pay for parking at £10 per day (with a premier inn discount) - wasn’t aware of this at the time of booking. Room was a bit tired and in need of a freshen up, but it was comfortable. Major issue we had was another guest was able to gain access to our room while we were in bed during our last evening. The guest apologised and was a genuine mistake, however the way the lady at the desk dealt with it wasn’t the best. She said she couldn’t understand how it could possibly happen as there is only one key card allocated to our room. I explained that I understood that, yet someone was still able to gain access. She just said she would look in to it but I was offered no apology.
• Christletonian (10/5): Arrival was excellent as Karina was efficient, helpful and kind, making car park payment and meal selection very easy. - Karina was very kind and helpful making car park payment and meal selection very easy. Room pleasant, clean and comfortable.
• Matthew (10/5): - Easy walk to Old Trafford.
• alisonmxo (10/5): Great stay - Our go-to hotel in the outskirts of Manchester. Love this Premier Inn and always a pleasant stay. Staff are always great. Beds are comfy and rooms are clean. No doubt we'll be back again!
• J7666VFandrewr (10/5): Great in every way - Great location and easy to get to, lovely rooms and great food - really nice warm welcome from Mary on reception - I’d highly recommend this hotel
• winstonl357 (10/5): Great hotel. - Great hotel close to Manchester City. Room was clean and tidy. Quiet. Sufficient parking. Good breakfast. Friendly staff.
• PeterC143 (8/5): Lovely hotel - let down by air conditioning - Thde hotel is in a lovely position (especially if you have a Premier Plus room). Staff, comfort of the bed and cleanliness are all excellent, as alsways . However, air conditioning. The air conditioning in our room was not very effective. We found the same last time we stayed at Salford Quays. It did not cool the room down as effectively as other Premier Inns (despite an available lower than usual setting of 17 degrees, which was definitely never achieved. The air conditioning switched itself off every 6 hours, meaning we woke in the night feeling very hot and had to turn it back on again. Last time we stayed there it switched itself off every two hours and we were told 'that's what it's designed to do'. Please sort out this problem - you have a lovely hotel at Salford Quays which is being badly let down by the air conditioning.
• cornishcharlie (10/5): Lovely accommodation and amazing staff - The accommodation was well priced spotless and modern, and had everything that we needed. However, the real bonus of the stay was lovely Mary on reception who was an absolute delight.
• G5141MHvickyc (10/5): Mary is amazing - Really lovely staff member called Mary made my day with her interactions Took the time to speak to me whilst I was waiting for a delivery. Special breed of person - love her
• LydiaCarlisle (8/5): Convenient, clean and cheap - You know what to expect when you go to a Premier Inn. The room was clean, We had breakfast next door. Only 10 minutes walk to The Lowry where we were seeing a show. Would use again. Got train into Manchester then got the tram.
• christinetubby (10/5): Really enjoyed it. - Excellent friendly service. Rooms were nice and clean Restaurant food was fantastic. Location was great for the belle Vue speedway which is where we.were going.
• E2644WJmilanp (10/5): Good experience - Highly recommend and looking forward to going back again soon. Elena at the front desk were informative, warm ,caring and supportive. A very comfortable rooms and clean. 12pm check out,you couldn't ask for much more. Many thanks 😊
• Clutch123 (10/5): Excellent Reception Service by Elena - Elena at the front desk was amazing! She was really nice, welcoming, and made check-in super smooth. She had a great attitude and went out of her way to help with everything. One of the nicest receptionists I’ve met
• territ756 (10/5): Great hotel and location - We arrived at the hotel much earlier than we planned to and parked up. Asked at reception if there was the chance of early check in, we were asked to come back in an hour or so which was no problem. Upon our return we checked in early - the guy we saw on both occasions was friendly and welcoming and was doing his best to get us in as early as possible. The room itself was lovely and clean with plenty of extra pillows, tea and coffee etc. We were in and out a lot but every time we went by reception we were spoken to and asked how we were, we felt very welcome - thank you to all staff we encountered!
• W9828SKmarcins (10/5): Great stay. - Been here many times and this is best Premier Inn I have ever stayed. Clean,friendly staff.Reception 24/7 Professional service.
• laurenmX8541LB (10/5): 10/10 experience - As soon as we walked in the service by mary was absolutely 5 star so friendly she booked our dinner and transport straight away absolutely amzing! and the room was perfect clean and tidy perfect for our stay
• sorat710 (10/5): Basic hotel but clean - This is just a basic hotel, but it had what I needed. Bed (really comfortable), private bathroom with a really nice shower over the bath and a kettle with as many coffee and tea that you want as you can take it from reception. Basic and a bit dated but clean and with everything you need. Free car park is a plus this days. The lady on reception was so friendly and welcoming, I think she was call Roger.
• StewartB243 (6/5): Rip off pricing structure. - Convenient location. Good comfortable rooms with easy check in and checkout. On site car park for additional payment. What spoilt it was the cost. I acknowledge I paid for early check in and a flexible rate but £243 for 1 night in a Premier Inn is outrageous. They are not alone in ripping people off just because there is a football match on though. If they were I would have gone somewhere else. It was 3 times more to stay on a Saturday night than on Sunday. Rip off Britain indeed.
• gs969 (6/5): Good room, but filthy dirty outside the hotel - Great room, good location relatively close to the metrolink and media city. However, directly outside of the hotel (and the adjacent beefeater restaurant) was filthy. It’s like walking was like an ashtray with cigarette butts everywhere. This was really off putting, and looked disgusting. This hotel needs to do better.
• joehL9553MJ (2/5): Worst ever stay - Food was spot on parking was great. Room was disgusting dust empty wrapper under the bed. I was bitten all up my legs and groin. Room was to hot wouldn't turn down I even asked lady in reception and she said she would sort heating and never did. I told her I was bitten and she said nothing she can do as they was full. There was no apology just I dont know was all I got. Was the worse night I have ever stayed and I have stayed there before and never had that issue. What a diabolical stay and reception you should be ashamed of ur self's!
• 61mahdif (6/5): Convenient location but disappointing stay - The location was convenient and parking was easy, which I appreciated. However, I was disappointed with the overall experience. The room did not feel as clean and fresh as expected, and some areas seemed worn. Service could have been more attentive, and I didn’t feel it offered good value for money compared to other hotels. Improvements in cleanliness, comfort, and customer service would make a big difference.
• alanyZ7111KM (10/5): Excellent experiance and stay - Clean and welcoming with a warm friendly atmosphere. The rooms were very quiet considering how close the hotel was to a main road. The breakfast was great value for the money. Particular mention must be given to Elenar who was very warm and welcoming and made us feel at home the minute we walked in the front door. Nothing was too much trouble for her and can totaly understand why she is front of house. She is a credit to premier inn. We would absolutely stay again.
• yasrat2020 (10/5): This premier in hotel was located in a nice area and it had a restaurant right next to it which was perfect for a meal - We was travelling for a concert in Manchester and this premier in hotel was the nearest place to satay for 2 days. Upon our arrival the receptionist Yazz was very welcoming and she checked us in early.
• jackiew469 (10/5): Comfortable and great price. - We were going to a funeral and the location was central to all venues. Comfortable, clean room, fresh crisp bedding and large fluffy towels. There were extra pillows as required. Full facilities including a good hairdryer and refreshments. No AC and room was quite warm but there was a fan. On the ground floor so couldn’t open the window any more despite the iron bars on it. All in all a comfortable stay for a great price.
• ditsydorah (8/5): Functional but reception staff could be warmer - I would describe this hotel as functional. We paid for a Premier Inn Plus room and it was worth paying for. Very spacious, which we needed as we were getting ready for a wedding. The room was clean including the bathroom, no sign of mould or anything in the bathroom it definitely seemed that there was an effort to keep it clean. We looked out over the waterfront which was great as there was watersports going on both days. Staff on reception could have been warmer. On our second night when we came back in we weren’t acknowledged at all which felt uncomfortable. We also weren’t asked if we enjoyed our stay when we left. Breakfast had lots of options and the cooked choices were made quickly. I did notice food under one of the tables on the first morning and then a fork under a table on the second day. I’m assuming just dropped from that morning. The car park was busy. We managed to get a space outside the hotel, we arrived at around tea time. If you got there later you might end up in the overflow, it was adjacent though so not far. Certainly a handy option for a hotel if you are down at Salford Quays.
• daniellemH3850ZL (10/5): Great room and staff - What a lovely and warming welcoming from Rachel on reception she showed us direction of our room and couldn’t of been more help we had a great stay
• Wonderingtree (4/5): Stinky - Don’t stay here if you don’t like the smell of cigarettes. The smell started at the corridor and became stronger as I entered the room. I literally left with a bad taste in my mouth.
• Lezley7 (10/5): lovely place to stay, we will go back - lovely hotel, quiet, clean and friendly, excellent location and a very nice breakfast. a very relaxing break from the hustle and bustle of life.
• ianpP6749CE (4/5): Disappointed - The wi-if was very poor & the pub attached to the hotel ( Beefeater) closed at 10:15pm on a Friday night & while we sat outside finishing our drinks several people want a drink but unfortunately the door was locked
• P92XJmels (10/5): Premier plus, Salford Quays a must! - Fabulous hotel, we picked a premier plus room, with a stunning view of Salford quays and Old Trafford. Breakfast was great and like the idea in this premier inn that the food is made fresh to order rather than left out for you to help yourself (less waste). The breakfast was served in the upstairs restaurant of the adjacent Beefeater. We chose to eat for our evening meal there too and I can honestly say that the food was excellent! We arrived by car and was alright, as car park was relatively empty, but the only small thing to note is that the car park is on the small size to service both Premier Inn and Beefeater. It still doesn’t detract from my 5 point score
• carolcG5411LF (10/5): Fabulous hotel - Omg what a beautiful setting, lovely staff, clean and super easy to find and get to other places. Loved staying here u really didn't want to leave
• TrailBlazer548882 (10/5): Excellent customer service - Thanks to Levon our stay in July was wonderful. This booking was a base for my birthday celebrations with my husband, and upon arrival there had been some issues with our online booking (dates etc). This problem was solved by Levon and quickly rectified so that my birthday celebrations could go ahead. Levon’s high level customer service skills ensured the whole process was dealt with smoothly and with a positive disposition. We have stayed at the hotel many times and would highly recommend it.
• D4315VOianb (4/5): I would not return to this hotel or Salford - The rooms were tired just about acceptable for one night . The whole hotel needs some TLC and the outside . It would appear that no one cares heads up and walk on by . I have to say the Salford Keys was very much the same grubby ! The only thing I could say positive about the hotel it was in a good location
• Y6526HPpaulm (10/5): Great weekend - Usual high standard of Premier Inn. Room clean and well equipped. Bed very comfortable. Right next to Brewers Fayre pub for food.
• DavidL184 (10/5): Very Enjoyable Stay - Very enjoyable night's stay. Room very comfortable (great given the hot temperatures). Staff are always helpful - lovely lady on reception when we arrived and great service from the breakfast team in the pub - thanks to Eva, Nick and Pete.
• 839Rach (8/5): Travel stay - The rooms are clean, very helpful and friendly housekeeping staff. Lovely location with view across the quay. The tables in the beefeater could do with a clean ( in between users) The staff are very friendly and helpful. It's a fairly standard quality for a premier inn. I just wish other people would move around their rooms and the corridors quietly. I was woken by shouting and door slamming at around 10pm (this was a Tuesday night) and again by someone in the room above, with concrete shoes doing river dance at 7am.
• rubyw775 (10/5): Lovely staff - The staff were lovely, incredibly helpful and welcoming, especially Katie who welcomed me at reception id recommend to my family when they travel to Denton, thank you
• 319archiea (6/5): 1 night stay - It was 19 pounds a bargain for a overnight stay however there was 3 of us in the room and was to hot maybe invest in upgrading the ac or more powerful fans the Brewster was a good place to eat I had a delicious pizza and for dessert ice-cream Sunday I would say good for one night but no more
• andrewappleton2999 (8/5): Cheap and cheerful - Stayed here the 13th of July for 1 night during that heat wave so rooms were realy warm but staff raced to get us another fan, very friendly staff iys a bit ran down but got a good night's sleep so cant fault it
• V6958AUh (8/5): Lovely stay but air con needed - Our family had a lovely stay here, it is well placed to explore Manchester and if visiting the arenas. The rooms are very clean, apart from a fan which was incredible dusty. Unfortunately the hotel doesn’t have air con and the room stayed at 27-29 degrees. They must be aware as a fan was on when we arrived. The adjacent pub was nice and friendly, we had a gorgeous lunch for £5 each. We didn’t enjoy breakfast too much but there was a fair selection. The reception has an expensive vending machine but behind the counter they sell snacks and cold drinks with the money going to charity. These were very reasonably priced and we loved the idea of this. Our room was right next to the carpark so a little noisy at night but it didn’t disturb us for too long. Overall we had a great stay and would definitely revisit and recommend
• Agnes (8/5): - Comfortable bed. Restaurants and Cafés nearby as well as Tesco ecpress and tram station. Window can only be opened a little bit.
• Jared (10/5): - In Manchester for one night for a concert, the area down by the water was beautiful and the hotel had everything we needed. Comfy bed, good price, right near transit station, and staff was super accommodating and welcoming.
• B1225OIjudithm (10/5): Excellent my second visit will definitely return - Friendly service, clean rooms and restaurant, excellent service and facilities. WiFi available, TV shower, bathe hairdryer extra tea , coffee and milk available at all times for the rooms in reception. Can't fault it.
• jamescL4312AG (10/5): Scottish Couple: flying from Manchester Airport - The staff were excellent, it was an exceptionally hot day in July and the staff had a fan running in the room to cool it for our arrival. The staff were super friendly and professional, the bath was great, and the bed was sooooo comfy, we gad a great sleep - flying out early the next day it was only 18 miles from Manchester Airport - so we arrived relaxed and ready to start our holiday. We booked the breakfast - exceptional - so much, cooked fresh to order, and the management well it was like we had known them for years. All I can say is 🌟🌟🌟🌟🌟, 12 out of 10; thank you and we will see you again next year.

Photos