Premier Inn Fort William

Name: Premier Inn Fort William
Address: Fort William, Scotland, PH33 6AN, Fort William, GB

Location: Fort William, Scotland, PH33 6AN, Fort William, GB

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Experience the charm of Fort William at the Premier Inn, where comfort meets convenience right at the heart of this stunning location.

Relaxing Accommodations
With 103 smoke-free guest rooms, you’ll find a soothing retreat after a day of adventure. Enjoy modern amenities designed for your comfort and peace of mind.

Dining Delight
Indulge in satisfying meals at the Loch Iall, offering a menu designed to please every palate. Start your day right with a buffet breakfast available for a fee to fuel your exploration.

Unbeatable Location
Situated steps from the picturesque Loch Linnhe and a short stroll from the historic Old Fort, you can easily explore iconic attractions like the Great Glen Way and the breathtaking scenery of the Highlands.

Don’t miss your chance to enjoy the best of Fort William—book your stay at Premier Inn today!

Important Information

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Front entrance ramp
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Wheelchair accessible parking
Playground on site
Free self parking
Electric car charging station
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant
Handrails in hallways
Handrails in stairways

Rooms Available

Superior Double Room, Roll-in Shower

1 King Bed
216 sq feet

Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Accessibility - Grab bar in shower
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Low-height counters/sink
- Shower grab bar
Standard Double Room, Roll-in Shower

1 Double Bed
216 sq feet

Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Accessibility - Roll-in shower
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Low-height counters/sink
- Shower grab bar
- Vibrating pillow alarm
Family Triple Room

1 Double Bed and 1 Twin Bed
216 sq feet

Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
Standard Double Room, Accessible Bathtub

1 Double Bed
216 sq feet

Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, a hair dryer, towels, and shampoo
Practical - Laptop workspace
Comfort - Climate-controlled heating
Accessibility - Grab bar in bathtub
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Low-height counters/sink
- Bathtub grab bar
- Vibrating pillow alarm
Standard Twin Room, Roll-in Shower

2 Twin Beds
216 sq feet

Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Accessibility - Roll-in shower
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Low-height counters/sink
- Shower grab bar
- Vibrating pillow alarm
Superior Double Room

1 King Bed
216 sq feet

Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
Standard Twin Room, Accessible Bathtub

2 Twin Beds
216 sq feet

Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Accessibility - Grab bar in bathtub
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Low-height counters/sink
- Bathtub grab bar
- Vibrating pillow alarm
Family Quadruple Room

1 Double Bed and 2 Twin Beds
216 sq feet

Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
Standard Double Room

1 Double Bed
216 sq feet

Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace

Guest Reviews

M9471AAandreww (10/5): Great Breakfast - Had a fantastic unlimited Breakfast at the Premier inn at Felixstowe, food was all fresh and lots of choice, compliments to the chef Luis and great service with a smile from Julie and warm welcome from Mike the manager. We will be definitely be returning.
lynda122 (8/5): Mixed bag, few little niggles, but overall a good stay. - Lovely stay, some little room niggles with regards to lack of lightbulbs in desk lamp and bedside lamps! No separate bin to put recycling items in except for note from Premier Inn asking to put recycling beside bin. Air con unit, could not adjust up or down, and could not open window. However beds extremely comfortable. Limited tea/coffee on tea tray, but you can help yourself from cart at front of restaurant anyway. We had continental breakfast which was adequate as buffet, so we ate what we needed, although limited options, but maybe due to staff shortage on morning and not enough time to replenish trays etc! Staff very friendly and accommodating. Unusual to have disabled parking bays a bit away from the main entrance, but plenty of parking spaces (we paid £10 for 3 days/2 nights), just had to find a more convenient one to alight from the car. Did not bring up issues to reception as not staying long!
Getaway26413293967 (10/5): Exceptional customer service - Hotel was clean and tidy. Sheryl looked after us and couldn't have been more helpful. We wanted for nothing everytime we asked for anything she was there day and night to deliver it. She is a real credit to your organisation.
Dannyboy3211 (10/5): Great staff and loverly clean rooms and hotel - Hotel was very clean and tidy and overall very happy with my time here Cheryl who was on reception was very friendly and more than happy to help me with my room
margareth481 (4/5): Don't waste your money. - On arrival we were greeted pleasantly enough. We booked an accessible room as my husband has mobility issues. The room was not 'just down the corridor' as we were told but three long corridors away. Who on earth thought that was accessible? If you couldn't manage the steps to the room you had the option of going through a door to use a ramped access, although we didn't need it, I doubt it would accommodated a mobility scooter/electric or some manual chairs. The bathroom was well equipped however it was filthy, it smelt like it had been 'cleaned' with a filthy mop, the sour smell had me gagging. The hand soap has a rusty fitting was disgusting. There is mould around the seals, dirty shower cradle and clarty toilet bowl. The room wasn't hoovered or dusted and could have done with a lick of paint. The bed was far too low for anybody with or without a disability and the quality of the quilt was diabolical, so thin. None of the luxuries I've experienced at other Premier inns, no plush duvet or pillows none of the purple trimmings. Certainly nothing like your publicity pictures. On our first night we had booked the restaurant for our evening meal, it was atrocious. It was extremely understaffed with only 2 staff, one at the counter one waiting tables. The female on the counter was asked by other customers to turn the music down which was blaring. She was extremely rude and very slow at serving customers. The poor young lad waiting table was just so busy on his own. The food wasn't worth the money. The batter on my fish was soggy and looked more like it had been microwaved, peas weren't cooked at all. However, my husband enjoyed his burger. On Tuesday my husband had to dodge laundry trolleys and dirty bedding lying on the floor the entire length of the corridor, we went into town came back around 1pm and it still the same. My husband has had surgery on both knees, this was extremely hazardous. I can't imagine the issues a person who uses a wheelchair would have had. On Tuesday morning for breakfast we greeted by a lovely, bubbly lady. That was the only plus. Coffee machines with no milk and not working properly. The only edible hot food was the sausages. You could have built a house from the hash browns. Thank goodness there was the continental, which was an excellent choice. On Wed morning, just the same, but only one person waiting tables and dirty dishes everywhere, the poor chap was also covering reception running back and forth from the restaurant to the reception area. We were on a short break for our wedding anniversary and while we enjoyed Fort William the accommodation ruined the break.
Companion793625 (2/5): Angry Chef and No Breakfast - When we arrived we were told our room was ready for check in only to arrive at the room and had a 20 minute wait in the corridor as the room was still being cleaned. The room itself was ok and the location os central enough. For breakfast we decided to go to the hotel restaurant and after paying for the buffet breakfast there was no hot food prepared, after about 20 mins the chef appeared and slammed down a plate of fried eggs which gave my child quite the fright. We were offered a refund for 1 of the breakfasts that we paid for which seemed unreasonable as we didnt get any breakfast and had to go tk the morrisons across from the hotel for food.
kelandkatew (10/5): Premier Inn to the rescue - Basically, this was a late recommendation from a family friend, they were spot on, this hotel was great, good staff, very helpful, great room, very comfortable, I now know why Lenny loves it. Any issues I had were resolved, check in, be, USB charging points in Room 103, dinner reservations, pricing increases by 100% explained for workers were all addressed, so in general whilst the staff and surroundings make this stay 100% worth while you just need to check best pricing options as there is better, in terms of service not sure?
Trek15734842526 (10/5): Great stay - Stayed Thursday and Friday nights with a group pf fishermen for a comp. Location was spot on. Rooms were clean, quiet and spacious and beds supper comfy. Food was tasty and excellent value. The service was excellent especially from Sheryl who really looked after us. So thanks again Sheryl!!
M6693LZkayd (10/5): Excellent 2 nights after climbing Ben Nevis - Excellent all round. The staff were very friendly, the room was great, the food was excellent. Highly recommended. The location is great. Great value for money.
50meeb (10/5): Very good experience - Very good experience, staff very very helpful. Nice breakfast. Shaun was helpful with tourist information . Thank you
davidmQ2878VC (10/5): Family visit in Felixstowe. - Excellent location a very friendly atmosphere room was great value Restaurant was great, very friendly and looked after well by Bob who is Front of house and 2 young ladies, the food was absolutely delicious we would stay every weekend if we could .
AliH8691 (10/5): Very good premier inn, good location, excellent value - Felixstowe Premier Inn was easy to book, reasonably priced, and in a convenient location. Parking was straightforward and cost £5 for 24 hours, which seemed reasonable and worked well. We were offered a warm and pleasant welcome The room was spacius, clean, and comfortable, as has been our previous experience with Premier Inns. We appreciated the late checkout time. Would happily stay here again. We didn't have breakfast at the hotel, so we can't comment on this.
Voyage687971 (2/5): Only stay through necessity - Not a patch on Ipswich. Return visit due to seeing friends. Always under staffed. Restaurant food not always available. Staff won’t budge even on 5 mins early to check in. Over priced and dated. They need to take some lessons from Premier Inn Ipswich Quay for customer service and quality of stay. Stay purely to see friends for convenience. Come on PE Felixstowe time to come up to scratch!
jamesiB3336WX (4/5): I do not wish to experience a stay like this again and will NOT stay at Premier Inns in Fort William. - I stayed 2 nights (18/11/25 to 20/11/25). First night, no chef so no hot food despite prepaying the meal deal for both nights. I had travelled for 9 hours so having then to go out to find food was most disappointing. I am 80 years old! First morning, plenty of food available but it was obvious it had been standing for some time and it was COLD! Second night, the restaurant was empty yet it took half an hour plus a verbal reminder to get a plate of fish and chips. The batter was like wallpaper paste and had to be removed before I could eat the piece of haddock. It was a very cold night and there was no heating on in the restaurant. It was very cold, even the waitress had to put her fleece on over her uniform. My room was clean and warm and the air con was functioning so I could adjust the temperature. It was very quiet thankfully. This was my worst ever experience of staying with Premier Inns and was just NOT value for money. I paid over £220 for the 2 night stay, with food, and consider myself to be very much short changed. On reflection I wish I had gone to the Travelodge in Fort William for £45 a night and obtained my food requirements at Wetherspoons below.
Z8064AOphild (10/5): Really well looked after - Great stay and really well looked after by the staff and in particular Sheryl. Good fun, friendly and excellent service. She was brilliant.
harrylins (8/5): Getting a much needed revamp soon - Can I start to say the staff here are absolutely brilliant, so friendly and hard working. They are trying so hard to uphold the Premier inn reputation. Apparently they are updating the rooms 30 at a time soon. We stopped for a week in early November, there were a couple of problems with our first room but got another one straight away,no problem. The place does look a little tired but you have to mind that a lot of hikers and workmen use it ,so don't expect the ritz.the restaurant was open when we were there and had few breakfasts which were perfectly fine, the usual Premier inn standard,it was open at night time as well but with reduced numbers I think. Had a great time there and felt welcome there by the staff. A recommendation to Premier inn would be to employ a handyman to fix the needed repairs other reviewers are showing, it would make a big difference
E6069CVjohnl (10/5): Premier inn Felixstowe 👍❤️ - I stayed one night and I have too say Hayley on reception was very lovely the rooms were clean and the food was great I would recommend all day long to stay at the oremier inn Felixstowe I’d give Hayley 10 out of ten for being kind and considerate
JenDickson (4/5): Great location and that's about it.. - Location is pretty much the only positive about the hotel. Bedroom tired and roasting hot. Bathroom very tatty. Sound proofing poor - sounded like an elephant was staying in the room above us...
Dream42919646078 (10/5): Great night sleep. - As a regular guest of this hotel I always look forward to staying and eating here. Hayley, Lottie and Paul very welcoming, friendly and provided 5 star service!! Fantastic food, delicious and perfectly cooked. Room very clean, tidy and comfortable!! Thank you as always.
amers504 (10/5): Amazing service - We travel across the United Kingdom with various contracts and predominately stay at Premier Inn, Felixstowe is far the best we stay at and this is mainly down to amazing service from Sheryl, Haley and Lottie There isn’t too much they can do and when working away it gives it a nice home feel to our stay
236peteh (10/5): A good experience - Everything was good - the room was clean and comfortable, the staff friendly and helpful, food and drink good. I chose this hotel for the proximity to the station so we could catch the early train for a day trip to Mallaig - the station was just a short walk away.
Escape16853647324 (10/5): Excellent hotel highly recommend - Been here many times and have to say would highly recommend this hotel the staff can’t do enough for you and would like to say a big thank you to Sheryl, lottie and Luis will definitely be coming back thank you
LukeS603 (10/5): Recent stay - Excellent hotel and staff are great especially Sheryl, Lottie and Luis. Best hotel in Felixstowe. Would definitely come back to this hotel.
I8783YLtracye (10/5): Helpful and welcoming as always. - Sheryl, Luis and Lottie were very helpful and welcoming, especially with regards to a disabled member of our party. The food was good. The family room is a good size with plenty of room for a wheelchair and medical equipment. We're regular visitors and often recommend this hotel (and Felixstowe itself) to friends.
886colint (10/5): Great Hotel We Keep Returning To - As a family we've been coming here at least twice, sometimes more, a year and have had no reason to not keep returning. The staff here have seen the kids grow into teenagers and have always treated them with respect and never looked down on them. I'm in a wheelchair and the staff are always helpful should I encounter any problems and deal with any situation promptly. (I've stayed at the other large hotel chain before and received quite the opposite.) For our current stay I would like to say a huge thank you to Sheryl, Luis and Lottie and say Keep up the great work. It's staff like you that make people want to return and share their experience on sites such as this.
shivaddy (2/5): Very poor - this not premier inn standard - Restaurant running on empty - obviously struggling and not really ‘open.’ Only available to residents and very short staffed. To be fair the staff were amazing! Whole place is tired/ worn down and looks really shabby like it’s for the scrap heap. Booked in for two nights but will not be here tomorrow. Definitely not premier inn standard - do not book here . I do want to emphasize - staff were friendly and tried really hard - not enough of them and skeleton resources available- bar had x1 beer on draft!!! I won’t be back - suggest you book elsewhere too!
iancU6800KE (2/5): Inaccessible "accessible" room. No evening meals or bar - This hotel advertises a restaurant and accessible rooms. Niether were available. The so called "accessible wet room" is about 50 metres down a narrow corridor with two ramps via a fire exit ! The room itself was OK but this location is impractical. The hotel is located on an industrial estate about a half a mile from the town centre, so if mobility is limited then a restaurant/bar is important. The restaurant was closed for everything except breakfast. The restaurant also was in poor state of repair with broken toilets. Finding the hotel is tricky as the main sign was not illuminated. The hotel is overpriced for the limited facilities available
Relax50577290040 (10/5): Felixstowe Beach, a gem on our east coast.t! - Felixstowe Beach - Premier Inn. Excellent service throughout our 3 day stay. Reasonable Pay Carpark. Very comfortable, clean & tidy room. With adjustable heating, tea & coffee making facilities, TV, on suite bath shower room, hairdryer. Famous bed for a good night sleep. We opted to include their dinning experience, great blow-out (help yourself) breakfast, with both cooked & cold selections. Plus delicious evening dinner's to complete our stay. Approx 5 to 10 min stroll to Felixstowe Pier (Boardwalk bar & Restaurant) and promenad/beach's. We love this cared for resort, with its SPA theatre shows & restaurant. Beachside cafe's, bar's and eateries during a stroll along the Prom. Hillside town centre, with plenty of shops, cafes restaurants & a cinema. With its Historic Land guard Fort, beside the massive ship's, container port. We can safely recommend this unpretentious 'Premier Inn' for it location, quality of service and value for money. Looking forward to our next visit, already booked for early next year. Thanks for reading our review!
R2220NPrichardp (4/5): Nice room- no water pressure - The staff at the hotel are really friendly dealing very well with with a really busy check-in for a large group. Breakfast team and breakfast service is really good - thoroughly enjoyable, however on several occasions throughout our stay the water pressure is low to non-existent and particularly frustrating on the Saturday evening where we couldn’t even take a shower as a water pressure was that low, whilst the rooms are very nice well appointed clean and modern the water pressure sadly let the experience down. Reception pretended that this was an isolated issue, I suspect not.
A4927ZHmarief (10/5): Wonderful visit to the restaurant - My daughter and I had dinner in the onsite restaurant, Bob front of house was brilliant, nothing was too much trouble and he made the night for us. The food was very good and I was pleasantly surprised at how good the pasta i ordered was, thanks to Paul the chef. I would recommend a visit.
M9541HZroyh (2/5): Once in a lifetime trip with a bad side. - Sad to say this was one of the worst stays at a premier inn we have had. Dispite booking a room with a view we were overlooking a dirty back alley and unkempt trees. When complaining, we were told that it wasn't on the screen, bearing in mind we are both over 65, we were placed on the 1st floor as far away from the entrance with stairs which we had to carry our suitcases up. because of staff shortages there was no restaurant that or the following evening and there was not a full breakfast menu available, there were cobwebs in the room which were not cleared all week, there was mould in the shower. The reciption staff had to work in the restaurant next-door as well as providing reception cover so there were long waits for assistance. Dispite the booking being made on my account the complaints department refused to respond to my complaints (booked by wife) dispite complaints raised within accepted time period they wouldn't respond until it was out of date. As for premier plus apart from a fridge it was as bad as their other rooms. Have had better service from travel lodge.
MrsPNottinghamshire (10/5): Premier brand service - The usual good night sleep from premier inn. Great size corner room set up for the family. 5 mins walk to the pier. Clean and comfortable. The breakfast crew were incredible. The restaurant went from 6 to full in about 20 mins and they calmly kept up with demand with hot and cold food. We'll be using it as a base for future visits to family.
Highlandsinger (6/5): Friendly welcome, but sadly disappointing overall - We had very varied interaction with staff - the lady on reception was welcoming, friendly and extremely helpful. The lady in the restaurant was the exact opposite: abrupt to the point of rudeness and aggression. The housekeeping staff were perfectly fine. Parking was good, though the exterior of the hotel was untidy and gave a shabby impression, with some parking spaces inaccessible due to overgrown shrubs. The wifi was very unreliable, despite us having the upgraded package. I had contacted Premier Inn (I could only speak to a representative in a call centre, not the actual hotel itself) a couple of times in advance and had been told that the room we had booked could be made into a twin. They said they would have to swap the beds around, but it could be done. It was not done.
lynr475 (4/5): Disappointing - On arrival our allocated room had not been serviced. Reception had to then go through the process of checking the room (to see if we were right) and allocating another room. Some light switches didn't work and the TV remote didn't work. The room was serviced the following morning but all they did was change towels that did not need changing. Not impressed by any of this considering the cost of our stay.
stewartm136 (2/5): Avoid Ft William Premier Inn at all costs - A dump. Rooms shabby, furniture stained. Restaurant for breakfast was painful experience: food passable but staff attitude to customers atrocious and downright rude . As a Scotsman I was embarrassed to see the standard when the hotel restaurant had so many oversees visitors. An overpriced shambles in need of gutting and a change at the helm. The only shining light was an overseas receptionist called Florentina who seems to be able to buck the trend. Plenty of alternatives in Ft William.
Anne_MarieM775 (2/5): PREMIER INN HANG YOUR HEAD IN SHAME HEALTH & SAFETY ISSUES - Phoned at 9.30am on the day of our arrival as I am struggling to walk and using a walking stick, asked to be on the ground floor near the front of the hotel but was given a room almost 500 feet from the foyer at the back of the hotel. The hotel was in a very poor state of repair and the standard of cleanliness was questionable, not the standard expected of Premier Inn There was a sign on the reception desk stating NO evening meals available and when I questioned this, I was told it was at the "WHIM" of the chef. ???? I had received an email from Premier Inn a few days before we arrived offering an evening meal and breakfast package but this would NOT be honoured as the chef "MIGHT NOT" come in !? We reported the light in our bathroom was not working ....it was never repaired. MOST worringly we discovered the socket on the wall which has the hardwired electric supply for the kettle was faulty and in our opinion could cause a fire or another resident to get an electric shock, we reported this to the reception staff on Friday 10th October. We did eventually manage to get some food on Friday 10th, a fairly large restaurant but only 6 of the tables were being used. We ordered a pizza and had to wait 50 minutes for it. The best that can be said of it was, it was edible !! When we were checking out on Saturday 11th October we spoke to the manager "Ian" and told him of all our points, he neither apologised or appeared to want to take responsibility for any or all of our issues, he also appeared to not know anything about the electrical issue which we had reported the day before !
Benjamin (8/5): - Clean room and good breakfast.
Maria (8/5): - Good parking at the hotel
Zenon (8/5): A Good Overnight Spot on Our Scotland Tour - It's another Premier Inn that delivers a Premier Inn stay. Friendly staff (especially the young man who checked us in), comfortable rooms, and a very good Premier Inn breakfast. It would have been 5 stars but the condition of the corridors and hallways leading to the rooms does not make for a good first impression. It would be in the ownership's best interest to freshen up these areas as it would make a tremendous difference.
Tanja (10/5): - Super netter Mitarbeiter am Empfang, schönes Zimmer, Parkplatz ist gratis und viele Einkaufsmöglichkeiten in der Nähe. Super Ausgangslage um Fort William oder auch Glencoe zu erkunden. Wir würden jederzeit wieder kommen!
Sandra (6/5): - Good size room and facilities, sadly the restaurants lack of staff ment we had to eat out during very poor weather.
kimamo63 (4/5): Very disappointing. Stay elsewhere. - Having stayed at Premier Inns in the past assumed this would be a good three standard hotel. Not the case however. This hotel is rundown, extremely short staffed and the rooms poorly equipped. The restaurant was severely understaffed. Maybe the large owners of this chain are busy trying to recoup covid losses, however this hotel is an embarrassment to the Premier Inn brand. Never again
50johni (6/5): Great room, but restaurant disappointing - We had a Premier Plus room with a view which was very good. The external appearance of the hotel is not great and would benefit from a bit of refurbishment. Biggest disappointment was the in-house restaurant, where many items on the dinner menu were not available, which was embarrassing for the hardworking lady serving and taking orders at the bar.
Paul (4/5): - Uninterested staff. Rooms in need of updates. Bathroom had wet floor, dirty corners and mold. Double bed was two singles pushed together with a gap in the middle. Not comfortable.
kenneth (6/5): - Hotel very dated
Julie (10/5): Would definitely recommend - This is a great hotel, the rooms were very comfortable and quiet., we enjoyed breakfast and dinner in the restaurant, lots of choice. The location is great and an easy walk to the old town, there is a grocery store close by to pick up provisions.
Amanda (6/5): - Listen the property was very over priced suring our stay in Scotland. It is apparently based on the region and being a popular destination. However the front desk staff and restaurant staff were great. Breakfast was excellent. Easy parking. The building is in need of repair especially the corridor.
AndyF430 (8/5): Good Stay - This place is on a small retail park north of the town, close to Morrisons supermarket. It's very convenient for getting to the station to catch the daily Jacobite steam train to Mallaig. All rooms are on ground or first floor in a low-level block. Our room was OK, but not huge. Bathroom also OK with a good shower. Free WiFi everywhere. Breakfast is the building next to the accommodation block, with a fairly standard OK hot & cold buffet selection. Perfectly OK for a couple of nights.
Shantanu (6/5): - The Premier Inn in Fort William is a dingy place with really
275DavidW (2/5): The Hotel Management Seem to Have Given Up with This Hotel - Having stayed at this hotel several years ago when I would have describe it at that time as being up to Premier Inn standards that we were used to but our recent visit to this hotel it was very overpriced and gave us the impression that the hotel management had given up with this hotel. The hotel seems to be suffering from a severe staff shortage to the extent that the reception was closed one morning at 1045am with a note saying the it would reopen at 1230pm not the 24 hours reception we would have expected! When we arrived at about 1930 on the Sunday night when checking in we requested a Meal-Deal but was told that the kitchen closed at 2030 although on enquiring in the restaurant it was agreed that they would be prepared to offer us a single main course. The television in our room was awful and had a real struggle to get reception of any channels, although a member of staff was successful.
pierre (10/5): - Bon déjeuner Près du centre-ville
Vicky (8/5): - What we like from that facility was the proximity of everything. Grocerie store, gaz station and main street for shopping and pharmacy
Sylvia (6/5): - Shabby room, furniture, small bed. The restaurant was unorganized and were out of many options. The breakfast was bland.
monica (8/5): - Hotel in centro, colazione da migliorare, alla reception non sapevano dare indicazioni x attrazioni del posto
Verified traveler (4/5): Falta de aviso estacionamento temperatura quarto - Gostaria de registar duas reclamações. 1) Não avisaram que seria necessário pagar o estacionamento, dias depois recebemos a multa em nosso país. 2) Mesmo sendo verão na Escócia o arcondicionado do quarto estava com temperatura elevada e não era possível dimuir.
Sjoerd (6/5): - Poor poor breakfast. No fresh coffee and very fat food
Kevin (8/5): - Acceptable for what we needed.
Timea (4/5): - Buildings are outdated. Surroundings are not groomed either. Rooms are dirty and hot, 26.5 Celsius during the night, we did not get much sleep. Bathroom smelled moldy. I could go on. I would not recommend staying here.
Verified traveler (8/5): - It was ni e stay, but facility needs some renovation and dinner options. As it was hard to book the restaurant for dinner due to limited availability. I. Is located in beautiful part and close to supemrarket and Mc donalds.
Mauricio (8/5): un prmeier inn mas - En general el hotel como todos los premier inn esta bien, cama cómoda y todas las habitaciones iguales en los hoteles. En esta caso como mucho comentar que el lavabo necesitaba un poco de reforma ya que estaba un poco deteriorado.
JOHN-OLE (4/5): - MEGET NEDSLIDT HOTEL - VIRKEDE UHUMSK KOKKEN LØB FRA PLADSEN
St (4/5): - Typisches 2 Sterne Hotel, arg in die Jahre gekommen. Das Essen im Restaurant naja typisch britisch, viel Fett und keine Vitamine.
Michael (10/5): - Great stay in Inverness along the river. Great restaurant and the on-site brewery/distillery was really great. Would stay here again in a second.
alonso miron (6/5): - Malo el internet, y hotel muy sucio!
Riccardo (2/5): - Stutyura sporca dentro e fuori. Check inn lentissimo