Premier Inn Manchester Old Trafford

Location: Waters Reach,Trafford Park,Manchester, Manchester, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

Guest Reviews

• X1043CZpaulg (10/5): great service and location - Must praise the service I received in the hotel. I'd booked for the wrong date, John and his colleague at reception were super helpful for sorting me out. The 14th floor bedroom was nice and clean, with a a view on the city. Recommended.
• pollycharlotte06 (4/5): Disappointing - i stayed here for one night, the stay was nice however when i got home i had realised i had left something quite valuable in the room, when i phoned the hotel the lady on the phone said she hadn’t heard anything from the cleaners about it however she also said ‘whether they find it or not we will give you a call back tomorrow to let you know’ the following day i didn’t hear anything back so i phoned later in the evening and someone else answered and was very dismissive and said they hadn’t heard anything and there was nothing they could do. this is VERY disappointing, i understand if it hadnt been found, that’s no fault of the reception staff however i am disappointed with how i never got a phone call back and i was shut down by the staff member when i asked if it had been found.
• davidturner055 (10/5): Great stay. - Stayed here 24/11/2025. On arrival we were greeted by Sarah on reception, she made us feel very welcome, very professional, friendly and has a quality that makes you feel you're a special guest. The room was very clean and everything expected at Premier inn. Breakfast the next morning was excellent, the chap serving us was great. We will definitely stay here again.
• A8868XThh (10/5): Great visit, highly recommend - I stay in many Premier Inns due to travelling for work regularly but I have to say the customer service received by this one was excellent. Leon who worked the bar/restaurant is a credit. So polite, helpful and an absolute joy to chat too. He stood out and deserves to be recognised for his hard work. Will definitely return.
• chrissym732 (10/5): Leon made my experience the best ever - Stayed for one night, lady on reception lovely and welcoming. Went to the restaurant/pub side, met Leon. What an absolute pleasure he made our dinner time, great service, attentive and just an absolute Gem, feel there will be a lot of people/companies wanting to steal him! Thank you for pushing me to eat that ice cream! X
• martyncolledge (8/5): Customer Service Extra - Having stayed at this hotel for two nights and eating both breakfast and evening meals which were perfect, on leaving and arriving home I realised that I had left my camera, on contacting them by phone I was advised to get a Jiffy type envelop, self address it and pay postage and send to the hotel, which I did and within five days of me posting the envelope to them, I received my camera back so a big thank you to the staff at Princess Street Premier Inn, Customer service to be prod of
• alancJ8322TC (10/5): Friendly, good atmosphere - Lovely stay as always, clean rooms and friendly staff, Emily at the bar downstairs served us all night as she was so lovely and friendly, the dream catcher drinks were to die for! always a pleasure coming here. Will be here again next year 😁
• U6285RQbene (10/5): Leon great service. - Leon was great for service and overall experience, overall the hotel was up to good standard with the food and cleanliness.
• Q8500TFtracyb (10/5): Enjoyable stay. - Excellent premier inn. Location was good. Easy access to public transport. Staff were very helpful, friendly and efficient. Excellent breakfast. Clean in all areas.
• J7751GJmariaf (10/5): Fab, comfy and easy - Great location. Clean and comfy rooms. Had a chilled dinner on Saturday (burger and pizza which were both delicious and good value) Service was also fab (thanks Julia)!
• nickallison82 (8/5): Lovely staff - Room, food etc all good, and as I would have expected, breakfast lovely. What made the difference was the staff. Everyone was really good. Friendly but not in your face. I would like to single out Leon for recognition (Breakfast Service). He was so polite, friendly, attentive enough and professional. Not just with me, I listened to his interactions with all the guests. I made a point of feeding this back directly to him at the time ( as I feel that people should hear when they do a good job) but I hope his line managers are taking note. (please turn the heating up in the restaurant area and keep the condiments stocked, otherwise great).
• T4850IDjamesm (8/5): Great night stay - Location is very good customer service was good not much help needed bedroom really comfy the room was very warm on a winters night .
• binapiraeus (8/5): Good service as always, great view over the city - An unusual place to stay, I must say - above nine floors of car park! The view from up there is very interesting, though, and we got all the ushal Premier Inn amenities: soft bed, quiet and dark room, big TV set, tea and coffee, bathtub, plus very friendly staff and good food and drink on the site. The only problem was the temperature: both our room and the restaurant were a bit cold.
• Sbb11234 (8/5): Restaurant was a let down - Check-In & Room: Check-in took slightly longer than expected, with a 5-minute wait for a staff member to arrive at the desk. The room itself was clean and met expectations. ​The Adjoining Restaurant (Major Issue): The restaurant, which serves both breakfast and evening meals, was a significant let-down. It desperately needs a full revamp; the environment was poor with worn, dirty carpets, sticky tables, and old furniture. To make matters worse, the dining area was freezing cold due to a complete lack of heating. The food was acceptable, but given the high price point, I would strongly recommend guests dine elsewhere. The restaurant also lacked any atmosphere, and the single visible staff member was observed doubling up as both the Receptionist and the bar attendant. ​Breakfast: Breakfast itself was decent. While the cooked option must be ordered (not self-service) and was lovely, the continental area needed attention. The coffee machine was broken, and the yogurt was presented unappetizingly in a single large bowl rather than individual pots. ​Staff: Despite the operational issues, the three staff members I encountered were absolutely amazing and very helpful. Their positive attitude and excellent service were the highlight of my stay."
• karengp1976 (10/5): Jls - Great location, clean and resonable price. Always know what you are getting with a premier inn. Would stay again for sure
• GoPlaces56461265669 (2/5): Shockingly Bad Stay – Premier Inn Old Trafford Has Completely Lost Its Standards - I stayed at the Premier Inn Manchester Old Trafford on 14th November (Room 302, Premier Plus) and it was an absolute disgrace from start to finish. The so-called Premier Plus room was a joke – filthy, with disgusting wax/glue stuck to the bedside table. Definitely not worth the £118 I paid. But the staff behaviour was even worse. I’ve never experienced such rude, ignorant, dismissive service anywhere. At check-in, two staff members (Loric and Olivia) ignored me completely, carried on chatting about their shift, then walked off without a word. When they finally passed by again, still no acknowledgement. Shocking attitude for people supposedly working in hospitality. The older lady on night shift was just as bad – moody, rude, and openly ignoring guests. During check-out she refused to serve me, skipped over me and served others who arrived after me. There is clearly an underlying issue with how certain customers are treated in this hotel. For a regular Premier Inn customer, this was a wake-up call. The staff here seriously need retraining, the hotel needs mystery shoppers, and Premier Plus rooms should not be mis-sold when they are nowhere near standard. Overall: disgusting staff attitude, dirty room, no professionalism whatsoever. Old Trafford Premier Inn is a complete embarrassment to the brand. Avoid if you value basic respect and cleanliness.
• 636charlenec (10/5): Julia is so helpful! - It’s the first time I’ve travelled for business on my own. I wasn’t particularly looking forward to it, but Julia was really welcoming! Love the comfy beds at Premier inn, and the food was great too!
• Y2200EUkarenb (10/5): Great Experience - Perfect location for a night at Old Trafford. The staff can't do enough for you. The room was clean and fresh. The evening meal was great, I took the meal deal which was very reasonable, I have to say as someone who stays in hotel regularly for work the breakfast was well worth it, fresh, no dried up bacon etc. Fully recommend the dining.
• H1969ZOjustinb (10/5): Amazing service from Leon - Room was lovely and clean, dinner was also amazing, special shout out to Leon and his amazing service, was extremely friendly all evening, kept on checking if everything was alright. He is real asset to this hotel.
• Q7342TWchrisl (10/5): Premier Inn always delivers! - Really enjoyable stay. Well located, and with parking. Restaurant is big and does the job- Julia was really great too! !
• godswilldesk (8/5): Comfortable Stay with Helpful Staff, but Carpets Need Refreshing - I stayed in a Premier Plus room at the Premier Inn Old Trafford and had a pleasant experience overall. The check-in process was smooth, and although I did not use the self-service kiosk, the staff at the desk were efficient and courteous. Throughout my stay, the staff were consistently helpful and largely polite, which set a good tone. The Premier Plus room was comfortable, the bed was good, the heating worked well, the ultimate WiFi was fit for purpose and very fast, and there was a steady supply of hot water. The bathroom was particularly clean, which I appreciated. I also enjoyed the meals in the restaurant, as the food was well prepared and tasted good. The only area that needs attention is the carpet in the room and corridor, especially in the room. It appears badly worn and heavily black-stained in several places. Updating or replacing it would make a noticeable improvement to the overall feel of the hotel. Apart from that, I was satisfied with my stay and the service provided. I would consider staying here again once this aspect has been addressed.
• 419jonp (10/5): Still feels like home. - Another great stay at my favourite Premier Inn. The location is great, with the picturesque wharf side a minute away. The tram is also very close, which gets you into town in a few minutes. The staff are the biggest strength of this place. Friendly and helpful without being overbearing. Although I'm an Arsenal fan, I'm even getting used to staying next to Old Trafford stadium. For a mid-range luxury mini-break, I think it's hard to beat.
• dhrcprice (2/5): Beware of £100 parking fines!! - The hotel facilities were fine, pretty much like any other Premier Inn. However, the receptionist didn't ask me for my car registration or inform me that I needed to register it at checking. 10 days later I received a demand for a £100 parking fine from the company that manages the carpark. I did eventually manage to successfully appeal this after a lot of phone calls to various people, but this should never of happened in the first place. They advertise this hotel as having free parking and they should inform you about the need to register your vehicle when checking in.
• michelebK2839ZP (10/5): Great stay in Manchester - Excellent stay. I stay at many PI hotels for work, this hotel was the best i have experienced. Staff offered an excellent level of service. Hotel was clean and well run. Location was great and good value for money. I would recommend.
• lemasurier (10/5): Great stay - A lovely friendly premier inn. Friendly staff and very clean and comfortable rooms. Free parking. Great breakfast next door in the restaurant, lovely staff. Simon in particular, attentive, friendly and helpful.
• RickEirew (10/5): Highly recommended - exceptional staff - Have not stayed here for a few years and was pleased to find it just as comfortable and friendly as it used to be. The room was very clean and quiet, with a nice comfy bed and big bathroom and lovely hot shower. In the bar in the evening we had exceptional and attentive service from Leon, and in the morning Simon worked non stop with the breakfast and his cheerful banter, couldn't do enough for everyone despite being rushed off his feet. Breakfast was delicious. Would definitely stay here next time we are in the area.
• X2031JVvanessac (10/5): Great service from Leon. - Great service from Leon. He was lone working and ran the whole restaurant delivering great attentive service. He’s a credit to you. Great communication skills and really friendly. He recommended things on the new menu. He kept on top of all of the tables. Well done Leon 👍
• MartinW4726 (8/5): Good stay - Stayed one night for the Duran Duran concert at the co-op arena, good location, 10 mins walk to Piccadilly station and easy to get the tram to the venue. Easy to park in the attached Circle car park (extra charge, can pre book) and walk straight into Premier Inn from inside the car park. Large room, bathroom was very clean, (nice to see no signs of mould at all) bit of dust on skirting boards by bed in the room n couple of marks on the carpet by the mirror, but generally cleanliness standard was good. Bed mattress and pillows could have been more comfortable, ok sleeping on your side but not comfy led on your back, but have slept on far worse. Tried both sets of pillows provided. Breakfast was very good, cooked items looked recently done and appetizing, the tomatoes were properly grilled with some colour on them! Overall the stay was good.
• courtneyd859 (10/5): We’ll absolutely be back - We stayed here before heading to the Katy Perry concert! Quick check in to get our room key! Clean hotel and room! Very friendly and helpful staff! Anything we needed they got/helped us with! Would definitely be back!
• Robbied93 (10/5): Great hotel - First time we have stayed in this hotel. On arrival the outside did look tired and needs painting. Went in to reception and the staff are friendly and very helpful. Our room was on ground floor and was very clean and tidy. Always a good sleep in these beds. Breakfast was amazing and the lad that showed us to our table was really helpful and happy. We had a great stay at this hotel and would go back again next year.
• CiaraR91 (6/5): Good value for money stay - We stayed here for one night, myself and my two children. We arrived quite late after a long drive & was pleased to find the restaurant was still open. Check in was efficient & the girl was friendly. We went to get some food but the place was very dirty, most tables had dirty plates and glasses on & the table we did find was wet/sticky. We had to ask the server to take our order after being sat down for a while. She was very pleasant but wrote our order on the back of a menu off the next table. We had been waiting around 30 minutes for our food before a waiter came over to confirm what we had actually ordered. We then waited another 20 minutes before our food arrived. We only ordered a linguine, some fries, a side salad and a kids burger meal. The beans on the kids meal were very dry and had clearly been left on the plate for a while and my linguine was cold & not mixed in with the sauce. The lettuce in the salad was brown in parts also. The room was okay, did the job but I didn’t expect much for £70 for the three of us (including breakfast) the bath was a bit grubby but the beds were very comfortable & we had a great nights sleep. The breakfast in the morning was really lovely, we all enjoyed a hot breakfast and my daughter had a pastry. Parking was £8 per day if you’re a guest which was pretty good. It did the job, I’d stay again if I needed a hotel in Manchester for a night for business but I’d pick somewhere I little nicer if it was for leisure or more than one night.
• 791zahidq (4/5): Needs repairs - Room 209 needs multiple repairs: windows had poor seal so there was constant cold draft and noise from the car park all night. Heater kept shutting off a few hours. Multiple broken fixtures in the room and bathroom.
• Mr_G_1966_12 (2/5): Dire - Terrible bed, terrible room. Get an AirBnB. Double bed was two very worn mattresses put together. Bed sheets that did not fit the bed, they were smaller than the mattress! A fan going off all the time and the only way to turn off was to turn the fuse off that controls the lights!! Intermittent pump sounding off every couple of minutes. Ended up driving home after two hours of this.
• carllI1199XA (8/5): Basic hotel for short stay - Nice hotel across the road from Manchester United football club and also right next to metro train station for easy travel to Manchester town centre and the Trafford centre Rooms are ok got a good night sleep (as best as you can in different place) hotel could have given more than 1 towel to share between 2 people. Staff were very friendly, breakfast was hot and tasted really good with also a proper bean coffee machine. All in all a nice place to stay for a short visit to Manchester
• joshsZ3322ID (10/5): Simon excellent service - Simon in the restaurant was brilliant, so friendly and kind, running the breakfast on his own on a busy Sunday morning after the football. Made you feel really welcome, give this man a pay rise!
• 583lee (10/5): A great experience - A great experience all round. We visited Manchester as a family to combine business and a day out in the city with our boys. From start to finish the staff couldn’t have been more helpful. A special mention to Mark cooking breakfast who was so friendly and concerned to ensure we had everything we wanted. Breakfast was cooked perfectly and we had dinner there too. Big thanks to Tamara for our meal which was delicious. The room was pretty much what you expect from a Premier Inn. Comfortable, clean and our 2 boys fitted into their separate beds well. Being so high up above the traffic, we didn’t hear anything of the flyover close by. In fact we had a great view which was a bonus. Parking is operated by NCP, so we did have to pay for that separately which we could do via an app or visiting the pay machine as we did upon leaving. All in all, I can’t fault our stay which was really nice and Emma on the front desk did all she could to ensure we had everything we needed. We will definitely stay again next time we’re in Manchester.
• 104stever (10/5): Great location - Great location, friendly, rooms are a good size, clean, shops plenty of places to eat nearby. Next to the canal which is a nice walk
• Maldoc (6/5): Premier inn standards are slipping. - Usual premier inn but old building so in ground floor rooms every footstep above can be heard. Baby elephants walking up and down from 6 am. Reception told us we had to book breakfast and only time slot available was 9 am. Also told we couldn't bring in guests. The restaurant manager told us neither were true. Obviously no joined up message from hotel to restaurant even though both are run by premier inn. We have regularly stayed here for past 16 years and it's the first time we received such poor service
• R99QSalanm (10/5): Never a disappointment. Wonderful staff. Excellent value. - Arrived here after abandoning our booking at The Pendulum Hotel a short walk from here. The Pendulum was a huge mistake. We paid £50 more to stay here at Premiere Inn which was money well spent, with polite, helpful and cheerful staff (especially the cheeky Chappie in the kitchen who was far too cheerful at breakfast time 😆). The room was as expected for a Premier Inn. Clean comfortable and spacious with fresh decor and a sparkling en suite. The bed, huge and so very, very comfortable. Breakfast was excellent value and short of nothing. Our cook on the morning was only too happy to provide us with fresh cooked Vegan sausages. The staff during our visit (27-28/09/25) were fantastic and a credit to themselves and to Premier inn. Thanks for making our short stay so pleasant.
• mlkm777 (10/5): Amazingly friendly staff - We stayed here as a family (me and my two kids) and had a great experience. When we arrived there were only two beds in the room instead of three, but Julia at reception sorted it straight away. By the time we came back later, she’d added another bed, tidied the room, and even left colouring pencils and sheets for my daughter. It was such a thoughtful touch and really made a difference to our stay. She clearly takes pride in her work. Thanks again, Julia!
• C1190TVedk (10/5): Great stay. - Emilie was brilliant, she made our stay a great experience. Hashtag Emilie Red Hair Genius Incredible Service A Whole Load Of Caring
• robertjacobs032 (10/5): Another 10/10 stay - Perfect location just outside the city centre, staff friendly and helpful with good local knowledge. Room was clean and tidy upon arrival with the usual very comfortable bed. Breakfast good value with everything you would want available.
• 891rosemaryj (10/5): Lovely dinner service from Julia and a peaceful room. - Great location and although next to a main road the rooms are elevated and peaceful. I enjoyed my dinner in the restaurant. thanks Julia for your great service, welcoming and attentive but also relaxed. Ice cream with raspberry sauce 😋
• 843GregB (4/5): Premier inn with awful staff - Arrived here after a long drive and was checked in quickly. From this point it was all downhill. Got into my room and had no towels, musty smelling bathroom and blood stains on the pillow. Asked for this to be cleaned or another room to be told no rooms available and would send someone to change pillows - still waiting! Thankfully there is more pillows I can use but not the point. Went to try and get something to eat from the restaurant at 1915hrs and walked in to a half full restaurant with plenty of empty tables and got an abrupt “nothing until 1945” before I even had a chance to open my mouth. So I just told her no thanks and walked away. I’ve never had an issues with premier inn until now and I will never return to this one either. I’ve no idea what is in the water but every staff member is so rude and sour faced it’s just makes for a terrible experience. Given its location sadly it takes in the cash but staff need training on how to meet and greet people. Maybe it’s just a Manx thing??
• Ambassador278338 (8/5): Does the job - Does the job. A little pricey when I went because of the football but overall a good stay. More signage about needing to use your room key to access your floor would have saved me a couple of trips up and down on the lift, thankful for the kind person who pointed that out to me.
• louisehF4406LY (10/5): Would definitely stay again - The staff were exceptionally helpful & friendly both in the hotel & restaurant. The room was clean, comfortable and the right temperature. The quality of food in the restaurant was good, albeit a little bit tired but that didn’t cause any problems. Big shout out to Simon behind the bar on Saturday night and Leon who was on breakfast duty. Both went above & beyond to make our stay great
• 994niallc (8/5): Man U Chelsea trip - Fab location and staff. Aimeet in the restaurant couldn’t do enough for you! No noise at night and great atmosphere. Highly would Recommend.
• RClarke100 (10/5): One of the best Premier Inns in Manchester! - Stayed here from Wednesday to Friday for the Lady Gaga concert at Co-Op live with friends. Manchester has many Premier Inns in ideal locations and this one is no exception. Just round the corner from the O2 Victoria Warehouse and Old Trafford and the tramlink and bus stop right outside - it's great and easy to get around the city! Lots of parking as well but if you are planning to stay in this hotel - book in advance because they use this car park for football matches at Old Trafford! Had no issue checking in with the receptionist on that day - made us feel welcome. Room was a great size as well. Went to the Thyme restaurant in the hotel and the breakfast was superb along with the service! Wi-Fi was slow in the room at times, it was good but not great. Will definitely stay here again!
• B1944SHscottw (2/5): Premier inn is what you expect but the place next door - Recpetion lady was lovely and helpful, Room was fine. Bar/restaurant next door (mersey farm) is terrible. The guy behind the bar is very rude. Unfortunately i can't find mersey farm on trip advisor otherwise this review would be for them
• rael2014 (8/5): Solid travel lodge. Lovely staff - Great service from Julia who was really helpful with the parking app. Decent room - exactly as you'd expect. Central location.
• jojW2108BR (8/5): Great experience! - Great service from agata and mollie. Very friendly and knowledgeable. Couldn't do anything more to help us! Definitely would come back again! Great location and really convenient.
• V3462DIlucyh (10/5): Hotel bar - Agata & Mollie we’re great, really helpful with our wine choice! Bar is nice and within walking distance of Victoria Warehouse, which was really useful for our event.
• DizzyButBusy (10/5): Fabulous breakfast! - We arrived late at the hotel but found it clean, comfortable and a large bedroom. Just what we needed after a day of travelling and flying. Have just enjoyed a fabulous breakfast. Thanks must go to the chef but also the waiter Leon was extremely efficient and friendly. It was a joy to talk with him. Thanks Leon for your hospitality and infectious smile 😊
• 38adityab (6/5): Make you pay for workable WiFi - Rooms are meh given the price. Good location for football. TERRIBLE WIFI - make you pay for workable wifi. One thing is pay for really fast wifi, but my basic internet use was not covered.
• 850annm (10/5): Lovely place - Simon was lovely and helpful. The best bar man! Would definitely recommend this hotel...clean rooms. The food was very good too.
• denfrusnamunnen (6/5): Alright but was forgotten about. - Have stayed in many Premier Inns over the years and I've never really had any complaints. Felt a little disappointed about my stay here, however. I pre-booked an early check in, however on arrival there didn't seem to be a room for me and I had to wait in the lobby for quite a while whilst the issue was worked out and I eventually got checked into an accessible room which was the only one available. I don't really understand why there wasn't a room available for me upon arrival - surely if I have booked for early check in then they would ensure there would be a room available? It wasn't great because I'd been up since 4am and just wanted to sleep for a bit after my flight back to the UK! Food was really nice in the hotel, but I also didn't get the drink I ordered with my food, which was quite disappointing! It didn't put me off staying at Premier Inns in the future, but I don't think I would return to this one as I couldn't help but feel like I'd been forgotten about for my entire stay there!
• Kelvin (2/5): - Waste of money
• DonnyCliff (10/5): Amazing staff, amazing stay - Besides the WiFi, the stay has been absolutely lovely.l! The rooms are spacious, clean and comfortable. The restaurant area is really nice too, and the staff - particularly Julia & Emma - have been nothing short of wonderful
• B8275ZBpault (10/5): Highly recommended - Brilliant stay, staff were outstanding...particularly Julia...who looked after our rather complicated arrangements at dinner time. Would highly recommend
• clairewych258 (6/5): Standard weekend stay! - Hotel is situated above Circle Square NCP. The “parking for guests” is on level 8, be wary that the car park is a little dizzying. Also, the lift for the hotel is on one side of the hotel, and the NCP lift is on the other. The NCP clocks your reg plate upon entry, and you pay on the ground floor machine when you’re ready to leave. Hotel reception is on floor 9, and takes you into the lobby. They have self serve kiosks but they didn’t work for us so we went to reception and got sorted there. The Room - We had a double room with a view, and was on the 15th floor. The view was great. The windows don’t open at all. Not even a touch. They do have aircon and it worked well. Amenities are standard, nothing fancy. Tea, Nescafé coffee, long life milk, sugar, sweetener and kettle. Bathroom amenities include hair and shower gel (combined) and hand wash. Double bed, supplied with one pillow each. Extra pillows are above the wardrobe in a tamper seal bag. There is also a hair dryer. The tv is standard, with freeview channels. Breakfast was good! The hot breakfast was delicious, and the chef was very friendly. Hot drinks are available via machine, and cereal/toast/muffins and a small selection of fruit and yoghurt is available too. The view itself from the restaurant is fab! Staff are friendly, the the place is clean! A bit overpriced for what you get I’m afraid. But we had a nice weekend overall.
• scotty_591 (2/5): Awful check in - What a horrible experience. Check in from 3pm, got there at 3 and rooms not ready, told 10 minutes but 1 hour later and rooms still not ready. What an absolute joke of a hotel. Good job we hadn't paid for early check in. Avoid at all costs
• Robert (8/5): - Das Hotel grundsätzlich ist völlig in Ordnung und super geeignet für Personen, welche das Stadion von Manchester United besuchen möchten! Das liegt gleich gegenüber! Die Umgebung ist nicht so besonders! Vor allem, gibt es wenig Auswahl an Gastronomie! Aber man kann auch im Hotel Abendessen! Preise angepasst! Das Personal ist sehr freundlich und hilfsbereit!
• Maurice David (10/5): - Walk across the street to Old Trafford. Not fancy but great pregame and postgame atmosphere. Restaurant is good.
• Finan (4/5): - You have to pay for breakfast and parkings separately
• Rashid (8/5): - Parking can improve
• Azmina (6/5): - The area is convenient and walkable. Lots of great restaurants around and close to Piccadilly station.
• Verified traveler (8/5): - Oda gayet temizdi. Otelin toplu taşımaya uygun olması şehri gezerken arabayı otelin otoparkına bırakmamıza imkan sağladı
• Sora (10/5): - 施設が清潔で快適。ベッドもパーフェクト。朝食も美味しかったです。 そして何よりオールドトラッフォードから徒歩3分。すぐそばには美しい川が流れていてロケーションが最高でした。

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