Premier Inn Harrogate Town Centre

Location: Harrogate, England, HG1 2HY, Harrogate, GB

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Front entrance ramp
• Express check-out
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Elevator
• Breakfast available (surcharge)
• Express check-out
• Smoke-free property
• Wheelchair-accessible public washroom
• Wheelchair-accessible on-site restaurant
• Handrails in hallways
• Handrails in stairways

Rooms Available

• Superior Double Room

  1 King Bed

  216 sq feet

  
  

  Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Bottle of water
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee

• Family Triple Room

  1 Double Bed and 1 Twin Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee

• Standard Double Room, Accessible Bathtub

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Accessibility - Grab bar in bathtub

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wheelchair accessible
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Low-height counters/sink
  • Bathtub grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

• Standard Double Room, 1 King Bed, Non Smoking

  1 King Bed

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

• Family Quadruple Room

  1 Double Bed and 2 Twin Beds

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee

• Standard Double Room

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee

• Standard Double Room, Roll-in Shower

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Accessibility - Grab bar near toilet

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wheelchair accessible
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Low-height counters/sink
  • Shower grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

Guest Reviews

• markmU8088PR (8/5): Great staff - Recently stayed here and couldn't really fault it. A big thank you to Steph, Lucien and Stephen who couldn't have been more friendly and helpful.
• K342WUdavidn (10/5): . - loved my stay at hartlepool marina.lovely views over the marina. hayley on reception was excellent a credit to the company.
• A3305OLcaitlinw (6/5): First time in harrogate - Decided to go for the first time a trip to Harrogate to see the Stylistics with my mum. I would say overall it was a ok stay. The staff were friendly, breakfast was fine. However, this hotel does need proper management support and requirement of more staff to get the place back to a high standard.They also need to invest in decor and maintaince as it is run down. You can tell this is affecting staff morale. Also, the cleaning in the hotel is poor with dust, dirty floors in corridors and the lift. I also had a little poo stain on my toilet when I arrived in the room. However I would like to say a big thank you to Tim and Kade, they have made our stay very welcoming and friendly. They are an assest to the team and have made up for all the little mistakes.
• SLJ1972 (10/5): Great Nights Stay in Harrogate - Great stay at the Premier Inn in Harrogate. Rooms were a decent size, nice and clean with very comfy beds. Lovely quiet hotel so slept really well. Good choice of evening meals and breakfast also had a good choice. Staff here are very friendly and nothing was too much trouble. Two members of staff really stood out. Both Tim and Haydn went above and beyond, what a great asset these two members of staff are. Would highly recommend staying here, it’s in a central position so a 5 minute walk to the town centre
• jansmith999 (6/5): Dreadful Breakfast! - Before I check out this morning I thought I would post my review. My husband and I have stayed for 2 nights and booked a premier plus room. The 4 th floor room has everything you may need, fabulous shower, white towels and great view. We thought we would pay for breakfast at the hotel on our 2nd morning which is today only to find both lifts out of order so had to walk down 4 flights of stairs to the restaurant. We were asked for our room number which was 408 only to be told that we were not booked in for breakfast but as a gesture of good will and the lift situation they would honour our breakfast. I insisted that we had paid for this, how embarrassing we felt. Sorry your not on the restaurant list but go through!! The breakfast was absolutely dreadful, everything and I mean everything was overcooked and hard to cut, there was no soft bread only hard stale pieces, no orange juice, just dire. My husband and I were mortified just how the morning was unfolding and embarrassingly left to walk back up the 4 flights of stairs back to our room having managed to eat a very small amount and couldn’t wait to leave. Before we did, I checked my bank and we had paid the £21.98 for this appalling breakfast and all the embarrassment that we felt at the restaurant entrance. Absolutely appalling service for a Premier Inn.
• dc8102018 (10/5): Great hotel - Great hotel Erika on the front reception was exceptionally helpful with any concerns that I may have had during my stay at the premier inn
• stephenlC2824CI (10/5): Lovely stay! - Lovely stay again! Erika on reception was so helpful, assisting with my any troubles I had (losing keycards mainly) always smiling. Keep up the good work!
• gilliancH928VZ (4/5): Not good enough - There was one bath towel and one hand towel, with hole, for 2 people. No glass in bathroom. There were no grab rails, I couldn't use the shower over the bath. The corridor was dirty, looked as though it hadn t been hoovered in a week. Bags of dirty linen in the corridor at 5pm. The receptionist did bring some refill milk to our room. But we were refused breakfast as they couldn't open the till!
• Fred2462 (6/5): Rubbish - Booked a twin room and was given a premier plus double. They insisted it was booked as a premier, even though our paperwork said not. Only one lift working they insisted a premium room has extras, but in all honesty the ordinary rooms are more preferential. Had to share the bed when we wanted a twin . Dined in the restaurant, what a fiasco. Booked a meal for 5.30pm. Arrived, couldn’t find anyone to book us in, then was informed that the meals didn’t get served until 6pm. The meal when it arrived was cold and not edible. They took it away and said they would replace. We then waited for over an hour for the meal to arrive. It wasn’t much better. Finally left the restaurant nearly two hours later and was not impressed. Won’t be booking this premier inn again.
• lukesK7027RX (10/5): Good stay, great staff - A good stay in the hotel. Clean and well presented room. Erika on the desk was very helpful with sorting my accommodation and parking out as well as assistance with amenities in my room
• E8379LKdonaldt (2/5): My review says if all - Stayed here 3 times previously and always enjoyed and this time went with friends who hadn’t previously been. On the first night chef hadn’t turned up so had to go in the pouring rain to find an alternative restaurant. On the second night arranged to stay in because of awful weather. Restaurant very quiet and we may have been the only ones dining. No sea bass and we all decided on fish and chips. 45 minute wait and meals arrived, chips and mushy peas cold and hard to believe but no vinegar in the hotel also bread and butter ordered turned out o be cold toast. No replacements provided and then told no desserts at all. Drink on the house offered but manager missing the point we hadn’t had a proper meal and neither was a replacement or refund offered. Had to leave the restaurant hungry. Retired to the bar to play cards asked for drinks but when requested a Pernod were told “we are a hotel not a bar.” No heating in the bar area and had to ask for it to be put on. Obvious staffing problems in the hotel which was made clear to us and the fact they had to draft a manager in from another Premier Inn. Spoke to guest relations and offered a voucher for Brewers Fayre or Beefeater, none of which were of use as the nearest ones from our homes were almost 20 miles away. A wasted short break. Fold
• angelafarrance (10/5): Great nights sleep - Stayed last night after an evening out. I was given a room on 3rd floor which has been refurbished. It was so nice, very spacious, comfy bed, super clean, had a really good nights sleep, didn’t have breakfast, but there is a restaurant downstairs. Perfect for an overnight stay, added bonus of air con as hotel rooms do get hot so it was great.
• michaelaI5384CH (4/5): Nice staff but not enough staff! - First off I thought the staff were very good BUT there were too few of them on duty on Friday and Saturday. I had dirty towels left in my bath and the tv remote took a number of coming and going from the member of staff before one finally worked. There was no Sunday service on the evening in the restaurant because of a seeming problem with getting a chef. I was not the only guest to complain about the housekeeping over the weekend.
• V5962CTpaulw (2/5): dreadfull - The only thing I can say is it was awful! from the minute I got there, bar, food, drinks, cleanliness and service. followed up by a complaint that nobody got back to me with
• P7968DGjulieg (2/5): A memorable stay...for all the wrong reasons. - Premier Inn what's happened to you? This hotel has cold rooms, cold meals, and slow almost non-existent service. I'd advise anyone to give this so-called, 'Premier' Inn a miss. So sad that things have come to this. I've previously stayed at many other Premier Inns and enjoyed it. I'll give Premier Inns a miss in future.
• nataliegW7054LA (4/5): Disappointing - We arrived at the venue an hour early, the girl on the desk was talking on her mobile phone, we were offered early access to our room for £15. I'm glad we didn't pay it, parking was £3 also which we did had to pay, although we couldn't get a disabled bay. We checked in to our room once we had been out with friends. We couldn't get to sleep due to the noise made from people moving around the hotel, we were woken up early for the same reason, it was awful. We won't be returning. The only good point was the view.
• yorkshiresuel (8/5): Great weekend stay - Due to staffing issues we had a long wait to get checked in. Ian was great although a bit stressed - The room was great and the bed super comfy. The breakfast was very good apart from the beans which needed quicker replenishment. The staff were great. The location was good with a short work into town
• T5950QEjohnt (10/5): Quality Stay - Visiting Hartlepool for the football Stayed ta Premier Inn Quay Side and to be honest it's one of the best Premier Inns that I've ever stayed in
• O1769CJpatb (4/5): Disappointing. Not a good example of the standard of the Premier Inn brand. - Dirty room, barely any staff. Breakfast disappointing as kept warm for a long time, and only one egg left when we went down at 8.30. We had to ask the receptionist to get more! The coffee machine was not working. Location was fine and the beds were the usual quality, but - by and large- it was a disappointing experience.
• B724GZrobertm (4/5): Makes me think Premiere Inns have rapidly gone downhill. - Worst experience I've had at a premiere inn. Parking was non-existant in a very busy town. Faulty lights in the room, which was met with the solution "I don't know what to do". Bar pumps were broken so no quiet pint on the evening. Worst of all, we went to breakfast only to be told the chef hadn't turned up so continental breakfast only. I book with premiere Inn expecting a minimum level of service. But seemingly this hotel only has 2 staff to run the entire building with very poor maintenance provision.
• Browns38 (6/5): Premier Inn, but not as we knew it! - Firstly the positives: The room was clean and quiet, the bed and pillows very comfy. The location is ideal for the Convention Centre. However, regrettably the total lack of staff let it down badly. For example, the automatic check in wasn't working. Those staff who were there were very friendly and helpful, and doing their best, but were so rushed off their feet, trying to do everything, reception one minute, bar the next, chasing up breakfast etc. One morning we went down for breakfast and couldn't find a seat because so many tables had not been cleared. Out of the 3 nights we were there, a hot breakfast was only available on day one. Day two the chef was late arriving and day 3 they hadn't turned up at all. Rooms weren't cheap, then you pay extra for breakfast, plus parking for 4 nights cost £40. Sorry but we will be going elsewhere next year.
• Kazcan71 (10/5): Comfortable - Lovely clean room with comfortable beds as usual. Easy to get to and quiet at night. Good to have free parking. Breakfast had plenty of choice.
• LenB432 (10/5): Very good location - Very friendly and helpful staff, Accessible room very good, accessible parking very good. Excellent location for the Conference centre and the Town centre. Breakfast was good but required replenishing (only one sausage left).
• joannemP701QQ (4/5): Awful - On arrival nobody at check-in just a note on a scrap of paper saying back in 10 minutes but nobody arrived. Used the card to gain access but doors opened with out them which is worrying as no security. Curtain falling down in room,cups dirty,carpets dirty,corridors not clean.My daughter found a hot water bottle in her bed? Nails on the carpet. Not good at all been using this Premier inn for years.They need more staff as its run down such a shame for the staff who are doing there best.
• 631edwinas (8/5): Lovely holiday. - Two days before travelling to Harrogate for a holiday between 5th-8th October, I had several misgivings about my choice of hotel due to the negative reviews posted online, late September 2025. Entering the hotel these were my first impressions- a large trolley piled high with bags of fresh towels and loo rolls stood next to the reception desk where several notices apologised that the self-service check-in screens were currently “out of order”. I was quickly advised that our room was not ready. My shoulders must have visibly sagged because Ian Vassey,the Duty Manager,and Alex quickly turned the situation on its head with their positivity and commendable customer service. My husband and I received a complimentary drink whilst waiting (only several minutes as it turned out) for room service to finish preparing our accommodation. Our spacious Premier Plus room (overlooking the Majestic Hotel gardens) was very clean and all appliances worked. Comfortable bed too and an excellent choice of ambient lighting.I appreciated the selection of teas,a coffee machine and chilled complimentary water in a small fridge. We did not dine on the evening of our arrival (as the restaurant was sadly closed) but were spoilt for choice of excellent nearby eateries just minutes away by taxi or a ten minute walk. The self service breakfast was plentiful and enjoyed in the small but airy area of the restaurant overlooking gardens- squirrel lovers would be delighted ! I asked for plates to be heated which was quickly arranged. The staff throughout our stay were attentive and helpful (including one or two quirky characters!).My thanks to dog loving Laura. I was saddened to read signage reminding customers about respect. Be kind. Treat the staff as you wish to be treated yourself. There are obviously staffing issues (shortages) and yes, areas could be refreshed and others refurbished, but I have based this review on my personal experience. The accommodation was extremely good value and the upgrade to Premier Plus well worth the extra premium. I would not hesitate to return to The Premier Inn in Harrogate.
• JanetLC (4/5): The room smells of cheap air freshener - The pillows are too high and it smells of cheap air freshener. What about people who have allergies? They should use organic non chemical products to clean the rooms. The cost of parking is also high.
• colind628 (6/5): Going Downhill. - Been using this hotel for 10 years and still our choice of venue to stay in. The rooms are always clean and presentable. However there are a few little things that all add up. The check in was a farce, but we eventually got to our room. A few rips in the carpet,one double socket didnt work, there was a light switch that didnt have a switch..I later found it on the floor and replaced it myself. The new card system didnt work and we had no electricity in the room for 30 mins till i realised the card holder wasnt fitted properly. again, i fixed it myself. One thing that is worrying was the card also opened the room next door. Tried to report this to staff but no one on reception. One Lady resident was in reception wanting to speak to staff and was really upset at something but again, there was no one there. Seems to be a distinct lack of staff. Just little things but they all add up and some people will not return. We treat the place as a base and nothing else so we will return next year but Premier inn need to sort some of these problems out.....and please get some staff that are approachable!!!
• 65Clarke (4/5): Must Do Better - Standards have certainly slipped here. Room not ready when we arrived after 4pm. Check-in took more than an hour. When we got to the room the door was wide open, beds not made up and cleaning not finished. Breakfast the first morning was complete carnage. No staff. No food. No clean table. Dirty dishes everywhere. Food eventually arrived 20 minutes later. Utter shambles. Brief redemption on second morning when an excellent woman was in charge. Fully stocked breakfast and immaculate tables. Better late than never. Would not recommend. Must do better Premier Inn ! Get it sorted
• BobBeckley (6/5): Not the best Premier Inn experience - Up to the usual standard but there were some issues: only one towel provided in a double room for two guests, long queues at breakfast, the food kept running out and not enough cups. They forgot that the clocks had gone back so we were locked out of our room at 11:00 am.
• alanc145 (10/5): 1st class stay - Lovely hotel set in the Marina. Very clean , all amenities, very comfortable. All in all a very pleasant couple of nights and will be back.
• catherinekR1097GU (10/5): plesant and comfy stay near family and friends - we came over from Dublin for family funeral in Hastings it was so handy and close to crematorium and family really good and comfortable.
• Odyssey741111 (10/5): Great food, even better staff! - Always love this place in terms of food! Great all you can eat brekkie, always hot, always tasty! Lunch too, great selection of foods to fill your stomach. Highlight of every visit is the staff, so kind, helpful, chatty and smiley!
• Paradise37292 (10/5): Weekend stay for a nephew's wedding - A good quality stay in line with Premier Inn's standards for rooms welcome helpfulness of staff ease of check in and out cleanliness and value.Brewers Fayre very adequate for breakfast and dinner
• 735stuarth (8/5): Great Location But Room Spoiled by Recent Refurbishment. - The location of this hotel was absolutely perfect for us: It is just off the A21 and next door to a huge Sainsbury's. We were able to access Hastings seafront within about 10 minutes' drive. The free (to hotel guests) car park always had spare spaces - and, besides, there is also an overflow area as well. Staff were friendly and helpful, and the free Wi-Fi worked well enough for virtually the whole time we were there (a little slow at peak times). We were given an absolutely HUGE room upon the third floor. We stay at Premier Inns a lot, and this was the largest we had ever had. Unfortunately, it had recently been refurbished and this had resulted in the removal of the usual work desk and reading lamp. Instead, there was only one very small, round table and one small chair. Also, despite the generous proportions of the room, there was little space for clothes, etc. This forced us to "live out of our suitcases" (so to speak). So, dear Premier Inn, "Please un-refurbish!!". We want a work desk (as advertised) and space for clothes!
• MazzaM-London (10/5): Great Location - If you've used a premier inn before you know what to expect. The location of this Premier Inn is great. The views of the Marina certainly from our room (137) were lovely. The breakfast was a good fry-up. A special mention to Deb who greeted us at breakfast time with a warm welcome and a smile. We would stay again
• P7135MUsuew (8/5): Disappointing provision for disabled guests in otherwise convenient hotel - Lots of free parking, good food, friendly staff, comfortable bed but small bathroom. I booked well in advance to get an accessible room with a wetroom but it wasn't possible as there is only one wetroom in a hotel with 95 rooms. There are four acessible rooms with baths on the ground floor. Most disabled people I know cannot use a bath so why this 5:1 ratio? I reluctantly accepted a room with a walk-in shower but it was a long walk from the lift . It would have been safer and more convenient with the addition of two hand rails in the bathroom. The restaurant had a level-access area and there were signs on the table giving priority to elderly and disabled guests. Unfortunately, the signs were so small, and often hidden behind menus, so able-bodied guests were using them, unaware of the inconvenience they were causing guests with walking limitations.
• kevinwood69 (8/5): Needs a Tweak in certain areas - My only complaint is that the accessibility rooms are located far too far away from the main reception so if you have mobility problems its a No No and the bathroom body wash dispenser's are a complete waste of time and need to be updated with better quality ones . I've heard the excuses that the accessible rooms were built on an extension of the hotel but that is not good enough when building the extension they should of move the accessible rooms nearer the reception. Other than that the Hotel is good . as far as the breakfast !!! its very average !!!! tell the chef you cannot pre cook poach eggs , the rest of the options were below average so I only had one breakfast
• Steveheggs72 (8/5): An enjoyable stay that could have been better - Great location for visiting the Hastings area, Lots of secure parking with very helpful and friendly staff. The room size was good but cleanliness could have been better
• ivangrigs (10/5): Very happy - The best service the best staff room very comfortable louise and hayley were extremely helpful would recommend highly
• U6837WDchrish (4/5): Poor Disability Services - Hotel was dark felt tired. Accessible facilities were poor. Bed and room was small and bed too low down, low level bath was unsafe for my level of disability
• Wander46568964302 (10/5): Warm and clean stay - Staff were really warm and friendly. Made us feel so welcome. Breakfast was good and staff there made it pleasant for us aswell. Find the duck game in the room for kids was unexpected and a nice touch.
• suemiles60 (10/5): Pleasant weekend away - Right on the marina, great views! Staff very helpful and friendly. Couldn’t do enough for us. Clean, tidy, and comfortable as expected.
• colinw467 (10/5): Very neat and tidy - Very clean modern room one of the best we have stayed in, the man on reception when we arrived was very pleasant too. Top tip do not eat in adjoining resturant its dirty and awful food
• Jet12125003902 (8/5): Great mattresses but shame about pillows which is equally important . - Very nice staff recently refurbished room so no problem there. The extra pillows were the same as on the bed so not happy with the pillows shame as mattress very comfortable shame they take away suitcase thingy as iv a bad back and had to use the bed .the windows next to reception are not nice to look at but it's down to restaurant i think but it let down the appearance when arriving maybe more flowers ect would improve 1st appearance.overall good
• Gemstone8312 (8/5): One of the nicest Premier Plus rooms we’ve had!! - Just had an overnight stay at PI Hastings, on our way to a family wedding. We booked a Premier Plus room and it was one of the nicest we have stayed in. Everything looked lovely and new, clean and fresh. Bathroom was spotless. We had plenty of room and it was quiet overnight. We booked the ‘meal deal’ and ate in the Brewers Fayre on site. It was a bit confusing when we first arrived as we weren’t sure where we were supposed to go. But we were pointed in the right direction and ended up having a great meal. Service, food and pricing were excellent. Breakfast was also good in the morning. Would definitely recommend this PI if you need a comfy bed for the night. If we are ever back in Hastings, we will surely stay again.
• 572dawnc (8/5): Good - Our stay for 3 nights was good. The rooms are too hot in the summer and could do with having some Aircon fitted. A fan was provided. The noise level outside was good, but we had a family of elephants above us and at 3am were woken up by their stomping around. Next time I'll ask for an upstairs room! Say was mostly comfortable.
• Adriel (8/5): - Quiet, clean and comfortable beds.
• JessicaB9446 (10/5): Amazing customer service - Hailey at reception was an absolute angel when I booked the wrong hotel for business by accident. She helped me reorganise my booking all within about 30 minutes and was so calm and kind. She made a very long journey end on a positive and I am very grateful for her wonderful kindness and amazing customer service, thank you Hailey!
• Coastal266938 (10/5): Lovely visit to Marine Hotel - I had come by train up from Hampshire- my son met me at station and brought me to hotel - i am old and a bit disabled. It was lovely to be greeted by lovely Melanie and her colleague. The room i had been allocated was far from entrance - Melanie was able to find me a room near reception with much less walking- so a big thank you to you Melanie - 5 gold stars to you ⭐️⭐️⭐️⭐️⭐️ The room was clean and comfortable. So altogether a lovely visit.
• Kevanp02 (10/5): The best Premier Inn - This has got to be the BEST Premier Inn that we’ve stayed in. The receptionist Erika is just so friendly and great with kids. The highlight was the duck hunt in the hotel room which got us all involved. We almost turned the room upside down to look for it! Location is fantastic and the view is just amazing. A very memorable stay.
• vandorn23 (10/5): Great stay yet again - We always stay here when visiting family. Always spotlessly clean and we even got a complimentary pack of biscuits this time and a welcome note. It’s these touches that make a wonderful hotel. Staff are always fantastic and nothing is too much trouble.
• jeremyturtle10 (10/5): Absolutely first class - This is probably the best Premier inn we have been to and we have stayed in many . Reception staff beyond first class. Bedrooms great. No plus rooms in this hotel. View over the marina is magnificent. Brewers Fayre next door is also first class. Seriously this is a fantastic Premier Inn.
• steveaI5416QY (2/5): Avoid in the summer if you want to get any sleep - I've stayed here many times since September 2024, but this will be the last. I extra paid for a room with a harbour view. What they don't tell you in the summer is you will be kept awake until 2.00am with kids fishing on the harbour and shouting and swearing right outside your room. The whole area seems to be plagued with teenagers riding bikes on one wheel, dropping rubbish, smashing bottles and generally running riot. I'm all for kids being out, but when it goes until 2.00am it becomes anti-social. Coupled with the rip-off car parking charges and I (like the rest of my colleagues) will spend our money elsewhere.
• Jwl464646 (8/5): Great - This Hotel is very good for visiting Hastings. The staff are very friendly and helpful. The restaurant next door is fine for a quick evening meal and drink. Again the staff make the restaurant especially Emma who goes above and beyond what you would expect in a brewers fayre.
• rachelcJ9178LS (10/5): Really friendly staff, comfortable stay at a reasonable price - We were visiting family in the area and this was a good choice for us. The room was clean and comfortable (the beds are amazing) and we had a lovely Marin a view (room 36). It was quiet and we had no problems in the hotel. The parking charges are clearly advertised on the website and frankly it’s not the fault of the staff here, that’s down to the senior management of PI. The breakfast was OK - it’s not as good as PI breakfasts used to be but it as freshly cooked and there was plenty of it. We had a table overlooking the other side of the Marina which was fantastic and kept my son entertained. The best thing was the staff - everyone was cheerful, helpful and friendly. Nothing was too much trouble - I left ly headphones in the room and the receptionist and manager have helped send them back to me. We will be back! Thank you all for a great stay.
• N2591AQnoaha (10/5): Very nice restaurant - I come here a lot because if the restaurant they have here and even though it's kinda basic it's great. Their breakfast food is q classic English breakfast and it's a buffet so you can get food for free
• nick1of2 (6/5): Could do better - Comfortable Premier Plus Room. Charged an extra £17.00 for amending my booking to one day earlier. Outside of hotel is scruffy. Battered doors leading to the restaurant. No hot water for morning shower. Apparently something to do with roadworks. did not eat at the restaurant. There is a Mc D's nearby if that suits you.
• Marigold1309 (10/5): A good hotel though it is a long way from the town centre and train station. - Friends and family have stayed here for various reasons as it is a good deal for room and meal service, however this needs a bus trip or car journey to town, though a restaurant and bar is available for the times one stays here. Would come again as there are some good things to have here.
• roselinap2024 (10/5): A bit far from the town centre hotel but good quiet rooms and a meal service place. - Have had a few good times here though this hotel is right out of the way of the town centre and definitely is a bus or a car journey away, however they have quiet rooms and a good meal service for both mornings and evenings. Would come here again as it is a popular place for a stay.
• Garythack (8/5): Clean hotel nice food Great staff - Nice clean hotel Brewers Fayre attached Hotel and staff lovely Got a meal deal absolutely a bargain Food good Piping hot and good portions However too many feral brats allowed to run wild around the restaurant with parents who clearly didn't care Not the pubs fault but did spoil our dinner
• 861rickf (6/5): Disappeared - Very comfy bed although pubic hairs on bed sheets, poor standard and selection of food at breakfast for an all you can eat breakfast.

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