Premier Inn Burgess Hill
Location: Burgess Hill, England, RH15 9AL, Burgess Hill, GB
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Experience a refreshing stay at Premier Inn Burgess Hill, your gateway to nature and relaxation.
Comfortable Accommodations
Make yourself at home in one of our 60 tastefully designed guestrooms, providing the perfect sanctuary for rest and rejuvenation after a day of exploration.
Explore Nature and Culture
With the stunning South Downs National Park and the charming Ditchling Common Country Park just minutes away, enjoy the beauty of the outdoors or delve into local art at the nearby Ditchling Museum.
Convenient Amenities
Savor a delicious breakfast for a fee, and take advantage of our onsite self-parking options. With easy access to attractions like Brighton Beach and the vibrant life of Burgess Hill, your adventure starts here.
Book your stay now and uncover the perfect blend of comfort and exploration!
Important Information
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Breakfast available (surcharge)
- Self parking (surcharge)
Rooms Available
-
Family Quadruple Room
1 Double Bed and 2 Twin Beds
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Superior Double Room
1 King Bed
213.5 sq feet
Food & Drink - Mini-fridge and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom and shower
Accessibility - Roll-in shower
Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Private bathroom
- Bottle of water
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Towels not available
- Low-height counters/sink
- Shower grab bar
- Bathroom emergency pull cord
- Vibrating pillow alarm
-
Superior Double Room
1 King Bed
213.5 sq feet
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom and shower
Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Private bathroom
- Bottle of water
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Towels not available
-
Family Triple Room
1 Double Bed and 1 Twin Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Standard Double Room, Accessible Bathtub
1 Double Bed
213.5 sq feet
Sleep - Bed sheets
Bathroom - Private bathroom and shower/tub combination
Accessibility - Low-height counters and sink
Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Towels not available
- Low-height counters/sink
- Bathtub grab bar
- Bathroom emergency pull cord
- Vibrating pillow alarm
-
Standard Double Room
1 Double Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Standard Double Room, Roll-in Shower
1 Double Bed
213.5 sq feet
Sleep - Bed sheets
Bathroom - Private bathroom and shower
Accessibility - Roll-in shower
Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Private bathroom
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Towels not available
- Low-height counters/sink
- Shower grab bar
- Bathroom emergency pull cord
- Vibrating pillow alarm
Guest Reviews
- John (10/5): - Clean comfortable room and friendly staff
- 979iainl (10/5): Enjoyable experience. - Comfortable and convient. No car parking, short walk from councill car park. Short time parking outside hotel for unloading. but was all taken.
- markrat (4/5): Lost in Time - Stayed for 2 nights while visiting family in the area. The only reason for the 2 stars is down to the staff who were excellent at every stage. Without the staff the score would be a zero. The hotel is shabby and very out dated. Poor amenities in the room with lacklustre heating. No glass to drink from in the bathroom, awful tissue dispenser instead of toilet roll. Just small things but just cheapened the experience, stayed in better equipped Ed hostels to be honest. The bed was comfortable but the pillows were like wet sand bags so not a good sleep unfortunately. The decoration is straight out of the 80’s and really needs dragging into the current decade. The location is great though. Right at the start of town so plenty of scope for exploring the town. Saturday nights can be fruity with a pub next door. Had great fun at 1am watching and listening to the street fights and arguments outside my window. Such a shame but they practically have the monopoly on beds in Bude and seem to use this to keep it cheap and sell higher than it’s worth.
- 46milliei (10/5): Family staycation - We really enjoyed our stay, th room was well equipt, clean and tidy. Customer service was excellent- especially Vinnie at reception. Any help we needed she was quick to do her best to help in any way that she could. We will certainly be coming back.
- 85allisonp (10/5): Relax - Had a lovely weekend with family , the location is perfect only a few minutes walk to most of the beaches central to town. The room was very clean , had coffee, tea , hairdryer. Most rooms have a view of the canal . The breakfast we could not fault lots of choice , the staff were polite and friendly, especially the chef we had at breakfast Tony , what a lovely polite gent 😁
- richardhY3248VT (10/5): Always a winner - We rate Premier inn Bude, the staff team are excellent, attentive and polite. The room and bed are always good. When we stayed recently, the breakfast was 'lovingly' cooked and presented.
- 616jakej (10/5): Very welcome stay. - Great place to stay, close to the event we came down for. Very attentive and helpful staff. Food was good, couldn’t fault it. Bed was very comfortable and room just right for our needs.
- Footprints616991 (6/5): Average - Staff are amazing, very friendly. The standard rooms themselves are very tired and need some TLC. The ceiling is stained and tiles coming down in places. Chips on skirting boards in bathroom, shower is ancient and the head needs replacing. Overall a good stay though, normal standard of cleanliness that you expect with Premier Inn, along with the comfy bed.
- gavincJ6752LT (10/5): Very good hotel - Jaz and Vinnie were very helpful and nothing was too much trouble for them.........................................
- Nomad30682236996 (10/5): Another amazing stay at the Burgess Hill Premier Inn - Another amazing stay at the Burgess Hill Premier Inn. I stayed overnight Saturday 15/11 and returned Tuesday 18/11/2025. The staff were fantastic especially Zack. He recognised me and personally welcomed me back. He was an absolute gentleman. He served me in the restaurant, gave me directions to the nearest supermarket and gave me my preferred ground floor room for this stay and pre-booked a another ground floor room for my planned return visit in December. I cannot thank him enough. Fantastic service. Mark Kearskey
- lesevans2024 (6/5): Evening Meal - The service given by Alison in the restaurant was fantastic. Most definitely Service with a smile. Unfortunately the quality of the food was not so good. The pitta bread that came with the Chicken Tikka Skewers was rock hard and inedible.
- roys2nbarnes (10/5): Lovely Stay in Bude - The staff were very friendly and polite. The service we received from Taylor, Scott, Chloe, Jaz and Kim was absolutely fantastic. The breakfast which was cooked by Tony and Simon was perfect. The room was very clean and comfortable.
- D2959GNsimond (4/5): far too hot - room was so hot that we got no sleep , turned radiator down but was still very over heated, asked reception staff and was told it was automatic , left the place very tired, its a shame because it was clean and staff were very helpful
- C3218QVjennyn (10/5): 100% recommend - Excellent location, rooms, breakfast. Tony the Chef was so helpful, cooked a great fresh breakfast, loads of choice. Taylor was a great host too. All 100%.
- 476winnief (10/5): Time away with friends. - Lovely staff and brilliant location. Parking isn't to much of an issue with 2 car parks fairly close by. Breakfast selection was very good. Summerleaze beach with the wonderful sea pool, is a 2 minute walk away!
- lindarA485JT (10/5): Will be coming again - stayed here with my husband at the beginning of November, cannot fault our stay from check in to departure the staff went above and beyond including the breakfast chef who served the eggs with a smile.
- alisonlH7307YV (10/5): Did the job - Really friendly hotel with a nice breakfast, chef did me eggs fresh to order which was nice, felt really personal. Parking bit of an issue.
- sandk38 (10/5): Outstanding hotel accommodation at affordable price - Staff were incredibly friendly, welcoming and helpful. Outstanding. Food first class. Ample parking spaces. If we are this way again then we'll definitely book here. Extremely happy to recommend. We had a great breakfast. Food allergies and tolerances expertly catered for. Cannot praise this hotel enough
- 828gillm (8/5): Great staff - The restaurant and reception staff were friendly and helpful at all times. Always smiling. Always obliging. The integrated restaurant was much nicer than those open to the public. One morning there were last night's chips under the breakfast table. The carpet really needed a good hoover. On day our room was not cleaned although we followed the procedure correctly. The room was spacious, clean and ready when we checked in. Overall the quality of the staff made this a most enjoyable stay.
- 669cindyt (10/5): Thumbs up for this Hotel Friendly and helpful. - Staff very helpful nothing to much trouble. Had a slight problem with our room and was moved and upgraded. Food was very nice breakfast available. Only downfall not car changing points we had to go pay £5 to park overnight and extra to charge the car but no big problem.
- M449OMmikek (10/5): Warm and friendly staff - First class service from warm and friendly bar and restaurant staff. Excellent spacious clean room too. 5 Stars all round.
- U3800SSalexj (8/5): Great location. Friendly staff. - Great location. Friendly staff. Clean and tidy. Always hot water for baths and showers. Excellent breakfast buffet. 10 min walk to the beach. Less than 5 mins to the town centre. Only downside was the initial welcome we had when we arrived, but I think the staff member was having a bad day. We asked what floor the room was on and if it had a view. Rather than telling us and advising it wasn't possible to change, and they gave us a long spiel about the complex algorithm used to allocate rooms, at the end of which we were still none the wiser! Overall a great hotel and really friendly staff. Thanks to Jom and the crew in the restaurant for making it a memorable stay!
- 675mehmetr (8/5): Good for business - Warm welcome with all the staff all friendly and helpful...nothing seems to ever be to much trouble.....no fault with the chef either....breakfast even though limited on what they offer was cooked to a very good standard. WIFI can be a little iffy.
- Stay18182659890 (6/5): Time your arrival - Don't arrive before 3pm or you will need to pay to drop off your luggage or freshen up. Adequate parking spaces but the EV charging point was out of order, so had to drive back to town.
- BradleyC308 (10/5): A really enjoyable stay at Premier Inn Bude. - I had a wonderful stay at the Premier Inn Bude. From the moment I arrived, the staff were so friendly, welcoming, and helpful. A special thank you to Whinney, Ryan, and Jom for going above and beyond – you really made my stay extra enjoyable. The room was spotless and comfortable, and the breakfast was brilliant – freshly cooked and delicious. Well done to the chefs! Thanks again to the whole team for such a lovely experience. I’ll definitely be back next time I’m in Bude. Brad
- 255cydneya (10/5): Great Team! - We had a great stay, so much so we almost slept through breakfast! Lucas and Fern very kindly got us fed still with a delicious breakfast. Delightful team and will be staying again! Thank you!
- Jonneyboy990 (8/5): Pleasant weekend stay - Comfortable and excellent staff and food. Highly recommend. Pleasantly quiet. Lovely area for walking and plenty to do.
- R9540YNtraceyl (10/5): Lovely riverside setting, amazing breakfast. - Stayed last minute for a friend's wedding. Rooms are lovely and clean. Comfortable and usual Premier Inn standards. Breakfast (Chef:Tony) was amazing! Cooked to perfection. Unusual for me to have seconds but, I did!
- Jetsetter_48924 (10/5): Breakfast - Nice breakfast, friendly staff, great if you have children as only £10.99 for an adult and children are free, which makes a very cheap family breakfast out!
- L9210PNannar (10/5): Excellent stay - Fantastic, friendly, professional staff. We stayed for two nights - enjoying breakfast both mornings and one evening meal - excellent food and service. Our room was spotlessly clean and had everything we needed.
- baggyworm (6/5): Convenient Location But A Bit Run Down - We like the location of this hotel being fairly close to Brighton but far enough out to be relaxed and away from the busy area. The hotel is looking a bit run down these days and the rooms could do with refurbishing. There is a restaurant attached to the hotel which used to be a Beefeater, but is now only for hotel residents. The breakfast and evening meals were good quality and enjoyable although here is a lack of atmosphere. One thing to be aware of is that there are a lot of learner drivers in driving school cars using the car park to practice their parking skills.
- emmaflana1975 (8/5): Good location, not so good breakfast - The hotel itself was clean and tidy Perfectly situated Downside the breakfast, lukewarm, eggs like rubber the bacon hadn’t seen a heat source No mushrooms on our second morning Just very disappointing for the money I wouldn’t bother with the breakfast and walk 5 mins into town for a better value breakfast
- L1917DXjohnw (10/5): Great stay - First impression of the hotel was not great, however the check-in process was smooth and welcoming, and the staff went above and beyond to make sure everything was perfect throughout my stay.
- StryW (8/5): Value for money in a good location - Good location with an easy walk into the centre of Bude and the beach. Car parking nearby at a reasonable rate. We did book late and were allocated a dark room looking out onto a high walled courtyard. This didn’t really bother us as we were out most of the time but it would have been nice to have a brighter room. We had the breakfast which was ok but could have been replenished quicker, the mushrooms were very dry! Overall it was very good value and we would stay again. There is a nice traditional pub next door with an attached pizza restaurant, we didn’t have a pizza but very handy without having to walk far.
- nickysherer (10/5): Amazing staff - I have to mention the wonderful staff at the Burgess Hill Premier Inn. Zac, in particular, was outstanding – such a polite and genuinely kind young man who went out of his way to make our stay comfortable. Nothing was ever too much trouble. At breakfast, Jon was equally fantastic, offering the warmest welcome and service with a smile – truly the best we’ve ever experienced. A huge well done to the whole team – your customer service is absolutely spot on!
- nusseyjenna (10/5): Work - I was the area for work purposes and we stayed here it was a lovely stay the rooms were clean and tidy bed was very comfy, we had the meal deal included in our stay breakfast and evening meal, the food was beautiful both evening meal and breakfast it was well worth it, 10/10 for the overall stay.
- K2524EJsimond (8/5): Last minute stay went very well - Clean comfortable quiet hotel with bonus of a restaurant serving good evening meals and breakfast and ample parking for our motorhome.
- KBoydd (6/5): Find somewhere else with a bit of life in it - Central location, dismal looking building inside and out. Main entry door to get to the bedrooms had a broken handle and only worked if you had the knack or member of staff to help. Paid for 3 nights but checked out after 2 nights. Depressing place
- 492Hilary492 (10/5): Quick stop over - Great check in experience. Room really comfy. Bathroom clean and lovey large towels were provided Breakfast really tasty and cooked well. Staff very helpful.
- helenkP8287PR (10/5): Meeting first grandchild. - Before we arrived the staff were aware that we were there to meet our first grandchild. In our room they had kindly left a card and gift for him. This really was the nicest surprise that these very thoughtful people spent their hard earned money on a gift for strangers. They really made our visit special by doing this and it was very much appreciated. Extremely thoughtful, thank you so much.
- emmavQ6544VK (10/5): Great - Clean room, friendly and smiling welcome from Michelle on arrival. Definitely be back. Food was great. Plenty of choices
- emmagZ9823VM (8/5): Well looked after, thanks to Michelle! - Our stay was good, as usual. Michelle really looked after me and my two kids, made sure we had everything we needed for a comfortable stay. Thanks!
- C5942JWritaa (10/5): Great stay - A great hotel which is quiet and the staff are very helpful and friendly. Michelle was a great help. The rooms are clean and great for families
- Maps17461836935 (10/5): Brighton visit - We stayed at the hotel for two nights. Quick and easy check in very friendly staff member even though it was 10 PM . Booked a premier plus room. Large room with all the amenities. Spotless and very quiet. We didn’t have breakfast because we were too late. (Our choice) Mention for Seb,Zac and Georgia the team who exceeded customer service.
- 483finc (10/5): Good vibes - Brilliant experience, great staff and the rear patio and gardens were a fab surprise, so calming and chilled, for a drink outside.
- Lee35ux (10/5): Friendly and Helpful Staff - The hotel is dated and could do with a refurb but the staff make up for that, hotel room spotless, all very friendly staff from check in until leaving and a lively pub attached to it which isnt the usual Premier inn pub, it was lively and friendly. I wouldn't usually leave a review for Premier Inn as I stay in them weekly but felt this hotel deserved a good review. I would definitely stay again if working in the area. Keep up the good work 👍
- llysfarm (10/5): Two night stay - good experience - Initial reception on arrival was faultless and the Italian Duty Manager was very friendly and helpful. Free parking on site and no Faf with registering your car etc (not like another big chain operator) Overall a nice venue
- helenbH2220ZL (2/5): Worst ever experience - Never again people smoking in hotel setting fire alarms off scared for my family running out the room to smell smoke need to improve this I had zero sleep for the cost to come out my pocket
- JBW2ALRL (10/5): Short stay helped by excellent staff. - We only stayed for 2 nights but the experience was excellent. Most outstanding was the attitude of the various staff members, especially those on reception. (Note for management - they could do with more help, they were stressed in maintaining the ability to serve in the way that they did.) Nothing was too much trouble for the staff - all done with smiling faces and courteous ability. As expected the room was clean, although there were some light bulbs that did not work. I forgot to mention this at checkout. Breakfast food was excellent but the evening menu was a bit restricted from what one might expect.
- U4860BEmarcuss (10/5): Outstanding - We had a fantastic night staying at this hotel. The staff were absolutely brilliant especially, Michael, Alison and Caroline.
- Globetrottingboo (4/5): Tired, Overpriced, and No Proper Food – Avoid! - If you’re willing to pay premium prices to stay somewhere that has clearly spent the bare minimum on its facilities, decor, and overall upkeep, then this Premier Inn is the place for you. The whole site is basic at best and that's being generous. It’s not just tired; its absolutely exhausted. From the drab and dated entrance to the neglected car park, everything screams cost-cutting. The Beefeater restaurant that was once on site closed in July 2024 and has been replaced with what can only be described as a glorified snack counter. No proper kitchen in sight – just what appears to be a large freezer, a deep fat fryer, and a microwave. If you’re hoping for a decent meal, prepare to be sorely disappointed. This Premier Inn falls well short of the standards the brand usually upholds. Definitely not worth the money. You’re better off staying somewhere else, anywhere else.
- oconnell1988 (4/5): Lack of staff means downhill service - What a difference a year makes… stayed here 12 months ago and recommended this place to friends. Wish I hadn’t of done as it’s gone extremely downhill with lack of staff, leaks in the corridor with bucket on the floor. 90 minute wait for food and even then was missing half the items which never did arrive by the time we left. Don’t think I’ll stay at this venue again next year sadly which is a shame as very convenient location.
- 47PaulW (10/5): Excellent stay - The hotel does all the basics really well. Checking in, room, hot water, cleanliness, staff friendliness, breakfast, evening meal, parking, lounge. The staff are great and friendly, the chefs cook an excellent breakfast and evening meal, everything is great.
- cherylmR8855AE (6/5): Spoiled by no air con - The stay was spoiled by the fact there was no air con in the room only a desk fan and it was an incredibly warm night but other than that the room and stay was good for what was needed. Location and parking were ideal and has a restaurant next door
- 696jermainet (10/5): Michelle the receptionist is AWESOME! - Booking was brilliant, receptionist michelle went above and beyond for both me and my partner who had travelled almost everywhere and could find nowhere for the night we rushed there and didn’t actually even book she helped us quickly and effectively, even going as far as to help my partner to food and drink on the house as she was feeling severely unwell the room was quiet out the way and clean from top to bottom props to the lovely lady michelle!
- anthonypA8067WA (10/5): Nice place great people good breakfast - Requested ground floor room and was accommodated. Room as always clean and comfortable. Reception staff helpful. Particular shout out for Alison who searched for a phone charger as I had forgotten mine. Thanks again. Down side Friday price £89 stayed Saturday for 1 night £145
- Sightsee02728720970 (10/5): Great Service - We would just like to express our sincere thanks to Alison on the reception desk for all her help and assistance in liaising with the adjoining restaurant due to an evacuation during our meal. Alison's customer service and professionalism is a credit to her and the brand.
- nigellQ6637CF (8/5): A very welcoming and comfortable Hotel with ample car parking ... I had a great night's stay! - Please don't be put off by the very tired appearance of the premises. I had a lovely welcome from the female member of staff that met me on arrival. Inside the property the rooms were as good if not better that those one might expect from any other Premiere Inn, clean tidy and fresh. The views I had, over looking the well manicured bushes and shrubs of the lovely surrounds were lovely and gave it an almost continental feel, I could have been in central France! On leaving the following morning, I was given a lovely send-off from member of staff Michelle as other house keeping staff were already busy preparing rooms for the next round of Guests. Thanks you Michelle and you colleague who checked me in in a 'nothing too much trouble' manner. The management just needs to make some much needed investment on the exterior of this very comfortable hotel.
- O4114ZXsaraa (10/5): Excellent hotel - Excellent facilities. Very clean! Staff were friendly and nothing was too much trouble. Quiet in the hotel. Had comfortable bed which meant a good nights sleep. Everything you need was in the room such as extra pillows. Would highly recommend a stay!
- paulmT8348MZ (10/5): Premier inn - We stayed one night the hotel was what you would expect from a Premier pretty decent. However Michelle the member of staff on reception was fantastic so lovely couldn't do enough for us what a gem. She was very friendly nothing was to much trouble
- Cosmopolitan802836 (6/5): Beware Wednesdays - A helpful Receptionist but that was the highlight. It's main selling point is that it is nearer the Crematorium the the Central but it was £20 more expensive. We made the mistake of getting the Meal Deal which is usually fine. You eat at the Stanhope Arms which adjoins it. Wednesday night is Quiz Night so the dining room is taken my the quizzers. Our table was in the bar next to a noisy pool table. The food took ages and all three dishes were very overcooked. Breakfast was OK but some items had been cooked somewhat earlier. If Premier Inn offer their meal deal at the Stanhope then they should ensure that the meal is up to their usual standard.
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