Premier Inn Aberdeen City Centre

Location: Inverlair House,West North Street,Aberdeen,Aberdeenshire, Aberdeen, GB

Star Rating: 8.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Electric vehicle charging station
• Breakfast available (surcharge)

Rooms Available

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• 570vaughnb (8/5): Granite city visit - Great customer service Great price Okay cleanliness Nicely sized rooms and had a brilliant sleep. Great location nice and close to everything and friendly and welcoming staff
• CasaDnA (8/5): Warm welcome, Cold room. - Great location. Quiet room which, unfortunately was cold upon arrival. Had to ask staff for instructions and to ‘reboot’ the heating system which still blew cold air in the middle of the night. Staff attentive, friendly, chatty. Despite the fault with the heating, we’re repeat customers and will not let this experience put us off considering Premier Inn again for our stay in Aberdeen when we next visit.
• Beth097 (10/5): Lovely Stay - We enjoyed staying here!. Very welcoming staff. The lady that checked us in, served us at evening meal and the breakfast next morning. She was very efficient, friendly and helpful. We definitely would stay here again.
• A438CCewelinaw (10/5): Brilliant - We arrived to the hotel on Friday the 14th of November and stayed with 2 supported people until Sunday morning ( 2 nights ). Since we arrived we were served by the professionals . Staff was highly professional and excellent customer service. We were all impressed with the level of care they served us with . People who served us starting from check in and ending on Sunday morning were always helpful and approaching us with the highest manners and smiles on their faces . Highly recommended . Rooms standards were also very satisfying and prices very reasonable. Especially thanks to staff Ewelina, Justyna and Marta and Tobias who were there all the time and always serving us with brilliant approach and positive energy . There was another member of staff who served us on Friday evening and she also showed passion and commitment to her position. Lady had dark hair reaching her shoulders level but unfortunately cant remember the name . Very satisfied 😊 😊😊
• stevenjmuir (8/5): Business trip. - The hotel itself looks grim from the exterior, however inside was suitable and comfortable. Standard room and the breakfast was as expected. Good value.
• toots347 (6/5): Oh dear, disappointed this time! - I have used this hotel for many years now but it’s losing its way. Reception has been automated & there are no visible staff to help. One check in unit was out of order and stayed that way during my 4 days so no rush to be repaired obviously. The carpets & rooms are looking very tired but, to be fair, the hotel was spotless. My room was fine though nowhere to sit except an “office” type chair or the bed. Breakfast was, as usual, excellent. Efficient staff bustled about but I must say, and I don’t normally do this, one member of female staff was incredibly surly & rude when asked if fried eggs would be appearing. I’d been waiting for around 5 minutes. This lady really let her side down as the rest of the staff were very helpful. Overall that breakfast service was poorly organised. The two coffee machines were temporarily unavailable due to no milk in them (fixed quickly when I pointed it out) and the hot serving table was not being checked & replenished as often as it probably should be. Would I stay again? Yes, probably, as its location and price are good value but its not as good an hotel as it used to be.
• G5631IUdavidk (2/5): Eat before you arrive! - Awful service in restaurant. Very neglectful staff. Too busy talking and watching TV. Food arrive like someone had attempted to eat it already. Left before pudding arrived as waited half an hour since I’d finished. Not busy in the restaurant at all 4 members of staff talking and watching TV
• Nihilistic95 (10/5): Weekend away - Clean and comfy space. Does what it needed to do for a weekend away to see friends. Friendly and helpful staff. Food at pub next door was excellent
• Trip657339 (10/5): Good value, convenient place to stay while visiting family nearby - Clean, comfortable room; we were feeling the cold and were able to turn up the temperature quickly. It was nice to have the option of a hot bath.
• Sightsee689527 (4/5): Poor night’s sleep. - Hotel has a fairly grim exterior but we had a friendly welcome and the staff are a highlight. Unfortunately, the room itself did not live up to the usual Premier Inn expectations. The beds were very hard only surpassed by the pillows which were like concrete slabs with no give in them at all. We had booked a twin room but the beds were so close together, we may as well have had a double. The room was stuffy and hot but we could not have the window open due to the close proximity of the road below. If Premier Inn were offering a good night’s sleep guarantee, they failed to deliver.
• 279nevilles (8/5): Golfing break - Hotel in Ideal location and at a price to suit our budget. Staff very friendly especially receptionist and bar staff. Only negative is car parking. You pay £10 per day and are not guaranteed a space, very poor and needs to be addressed
• dollyr350 (10/5): Super clean and so friendly! - Stayed for a weekend away here and it was brilliant! The rooms were spotless and the staff was so helpful! Breakfast was very tasty.
• RClarke100 (8/5): Great hotel! - Stayed here before travelling to Peterhead the next day. Lots of parking available which is a bonus! Receptionist was very informative and helpful. Room was immaculate - however there was no plug for my razor in the bathroom which is odd because in every Premier Inn i've stayed at - there's always a plug but this one didn't have any. Ceiling of the room was a bit low near the window so did have to mind my head at times. Restaurant next door was also good for breakfast and dinner - staff were great and the food was amazing as well! Did want to have a hot shower, but the water was lukewarm and did take ages to heat up, despite that my stay at the hotel was great and I will definitely be back!
• James (10/5): - The room was clean with all of the amenities that we needed, and the bed was very comfortable.
• 82billyp (4/5): Below Average - Start with a positive. Location is ideal. Unfortunately a few negatives. Some staff nicer than others. Reception isn't the most welcoming. Can be waiting a while for staff to appear whether you check in or simply order a drink at bar. Hotel very tired looking, definitely in need of a freshen up. Room was very smelly, didn't smell clean and had a horrible room looking at back alley which was very grim. As I say a bit of TLC needed in Rooms and other parts of Hotel. The meal deal offered is very average, I got a starter, finished it and almost instantly out came my burger main, small burger obviously kept warm under a heat light, accompanied by maximum 10 small fries/chips at side. Felt like I was just given the bare minimum of hospitality as I had a deal. Parking a nightmare also depending on when you arrive, not enough spaces for size hotel. Could be so much better with some tweaks.
• 884drewf (6/5): CUT THE TWO TREES DOWN . - On arrival its excellent that this inn has HGV parking but there are two trees right at the carpark entrance that make it difficult to access . Staff were good , room was fine , food was fine . Usual.Scottish standards.
• Inspire34118366845 (2/5): Poor experience - The heating in the room in night one was not working and the room was very cold. On night two the heating in the room was overrode by reception and the room was extremely hot. Unable to sleep properly.
• GailM94 (10/5): Great team and rooms - I have stayed here many times over the last few years and each time I have always had a great experience. The rooms are always clean, the staff are excellent and the food in the restaurant for breakfast and dinner has always been amazing Thanks to Alisha, Evelina and Kerry for all their help, serving me wine and meals!!
• D2014CTwendyd (8/5): Great location & value for money - I stay here often and love the location. It’s clean, beds are comfy and staff are usually very helpful. It’s very warm and we always need the window open. The quilt on the bed is super cosy but in the summer months way too heavy. I feel they should be providing a thinner quilt during summer months or at least having one available in the storage unit.
• H1204VEjohnm (2/5): Bad - Boogies on the wall. There was a fan outside the room that made a loud noise all night. Insanely hot at night. Very dusty. Toilets smelt like a mix of old pee and beef hula hoops. There vending machine scammed me out of a snickers also we were looking forward to the breakfast all day and then got there and there were NO HASH BROWNS !!!!!! The room was very very crowded . Only one towel and there was no reception to give us other towels. Blue marks all over the shower curtain. We had to go to Asda and buy fly spray because there was so many flys. We were going to go for a nice beverage BUT the pub shut at 9pm. Abandoned cars in the field across the road made me feel as if I was entering a haunted house. The light was wonky. The view was a brick wall. There was a nice picture on the wall though. There was a skiddy in our toilet made me sick (literally) Would not recommend.
• Wanderer20402123681 (2/5): A very tired hotel with dirty rooms. Don’t stay here. - The location of this hotel is ok and just a short distance from Aberdeen centre. There is no atmosphere although the receptionist called Elena was very pleasant and friendly. The room was filthy. Curtains were marked with previous damp, sofa bed and chair had dirt and dust over them. Walls were stained and carpets dirty. It seems the cleaners are not cleaning to the company standards. We have been staying in Premier Inns for many years, and this hotel was one of the worst. I would not recommend staying here.
• alisonj419 (10/5): Brilliant experience at this hotel, definitely a 5* - My daughter and I had separate rooms at the hotel, it was our first time in Scotland. We arrived at the hotel around 7pm on a Sunday evening after a very tiring 9 hour train journey, my daughter was starting at The University of Aberdeen so we lumbered in loaded with suitcases. The gentleman staff member greeted us with a big smile and a very helpful manner. The rooms were cosy, comfortable and clean, it was nice and quiet for the two nights I was there. We used the restaurant in the hotel the night we arrived and the food was really lovely, it was hot, fresh and tasty. Really good value for money. The next morning I had full breakfast which was a fry up and cups of tea, there was a great selection of food and the staff couldn’t do enough for you. Second night I was on my own but the staff made me feel comfortable and welcome, they looked after me from the very start. I had dinner that night and a continental breakfast in the morning, great selection of cereals, fruit, yoghurts, hot and cold drinks. I would like to thank every member of the staff who looked after me, for making my stay so comfortable and giving me a lovely sleep. I will definitely be back.
• mrstuartsim (2/5): Poor - I came to collect overseas guests who were staying here and was issued a Horizon Parking charge. As a non-guest there was no way to register my vehicle, no staff on duty to help and nobody answered the phone. I emailed the hotel immediately and never received a reply. In the end I had to pay the charge myself. The lack of management presence, unanswered phones and ignored emails show very poor customer care. I will not recommend this Premier Inn to visitors and will direct them to other hotels in Aberdeen.
• SFDunlop (10/5): Premier Inn - Great Value, location and staff - Love a Premier Inn! Always the same standard, lovely beds, pillows and white fluffy towels - all member of staff team are very nice, super location with plenty of free parking and a short walk to a retail park that has an M&S Foodhall. Value for money is outstanding too.
• W1172BRneilm (2/5): Uncomfortable experience in Westhill - Room was advertised as accessible, but it was not accessible for disabled customers. Bed and bathroom were awkward to use. We were disturbed by room service coming in at 08:00 as we were dressing. Poor value for money. We won't use again.
• 600morgann (10/5): Excellent experience - Very helpful staff, quick and easy check in, incredibly pleasant stay overall. Nice clean room and very quiet at all times of day. Amazing location too. I would definitely stay there again.
• emmatN2379XA (2/5): Are you disabled? If yes, avoid!! - Whenever I travel I always book premier inn as it is USUALLY a good experience. This hotel stay however was awful. As a disabled guest I required disabled parking, this was extremely difficult as a lot of the disabled spaces were either too small or had cars from adjacent spaces intruding into them. I had questions regarding parking charges but when I went to reception there was no-one there and after pressing the buzzer (several times) and waiting, no-one showed up. I checked in using the machine and activated two key cards. Both cards stopped working at different points in our stay leaving us locked out of our room. This wouldn't have been too bad if someone had been there to help us! Again no one at reception and both times we had to go looking for a staff member for help. One commented that she had seen me waiting earlier but when she had returned I had left - I had gone to sit down as I am disabled and cannot stand for extended periods of time which seems to be a requirement to get service in this hotel. I had a terrible nights sleep as the windows were open upon check in and the room was freezing. I couldn't raise this with staff or discuss the good night guarantee because again, no-one was available! Breakfast was cold and didn't taste great. It was a relief to escape the hotel and we will not be staying again.
• Sistersister123 (10/5): Warm, welcoming and comfortable stay. - Excellent location walking distance to city centre & Cadonas / Aberdeen beach. Location is perfect for bus route to P&J Live / Aberdeen airport. Family rooms very spacious and beds extremely comfortable. Hairdryer in room, not great but serves a purpose. Showers in room were fantastic, excellent power from them. Tea & coffee facilities provided and availability to get more from reception area if required. Bar area and restaurant area warm and bright making them pleasant to sit in. Hotel spotlessly clean. Onsite car park a great addition and at £7.40 for 24hrs parking very reasonable.
• Inver75 (4/5): Not good - First room (17) you could smell the dampness in the corridor before we opened the door It took 20 seconds for my wife yto reject the room due to the overwhelming smell of dampness and foost Back to reception, no hassle room 40 swapped to ,no reply made to comment of dampness and asking if they had a flood Room 40 ok at first more towels supplied from reception as only 1 hand and 1 bath towel in the room On return at 10pm the bar was shut no chance of a nightcap However on going to bed the duvet not the cover stank of a smell simliar to curry ..the same with the 2 pillows on the bed ..not the sheets and pillows but the duvet inside the cover Luckily spare pillows were better Slept without duvet covering us Plenty of noises during the night sound proofing rubbish people talking outside the window kids noisy next door Couldnt even be bothered reporting it to the staff and getting the standard answers So if this is your idea of a nice hotel ..be my guest Ps.supply of water and toiletries exceptional great for getting the smell of curry out of your hair and body Wont be back Sorry
• stevenjmuir (2/5): Poor Premier Inn - I booked this hotel for business. I turned up and checked in, booking a table for 7pm for the restaurant next to the hotel. I turned up just before 7pm and no reservation was made? When questioned the receptionist she said she just of “forgot”. The restaurant was quite busy and I had to wait a further 30mins to have food. The room itself did not have air con and was extremely hot. Would not use again.
• F1595CCalisong (8/5): Initial welcome creates excellent impression - We have stayed in many "Premier Inns" but this was one of the best. Particularly impressive was Fiona,the receptionist.She was extremely courteous and efficient:she printed out a map of our destination for the next day and also a menu;she gave us a second key and bath towel immediately on request and offered us a sheet when we mentioned we find the hotel's duvets too heavy. These may seem to be qualities essential for a receptionist.However,I once spent the night in a "Premier Inn"where I waited in a queue with 4 other people to be checked in while the receptionist argued loudly on the phone about a delivery to his home.He made no apology. I have read another recent review.Our room was also on the second floor & it was spotless.
• raphaelw901 (2/5): Disgusting experience. - I stayed at this Premier Inn recently and it was a huge disappointment. I don't know if it was my room and my experience, but the room I stayed on the second floor towards the end, was in shocking state, the carpet was absolutely disgusting, stained and sticky in places like it hadn't been deep cleaned in months. The bathroom more of the same, the floor looked wrecked, in the edges there was dirt. Also the curtain had mould around the bottom part. Also to top it up there was a wired, unpleasant smell through the corridor. Apart from the lady who checked me in, didn't see anyone in the reception, I could have a word with.
• Climber673201 (10/5): Worth a stay for the breakfast alone! - This Premier Inn is in a great location. The cooked breakfasts are outstanding, well done bacon and sausages! Bedrooms are fine. The free wifi is not great but there is an option to pay and upgrade.
• N2257RPmartinb (8/5): Great overall - The hotel was up to all the Premier Inns normal high standards. The carpark is very small, very limited numbers. If you were lucky enough to get a space, you dare not use the car, because chances were, there wouldn't be an available place when you came back, even when you had paid for it.
• Discover49600648722 (10/5): Good location - Very good value. Really quiet in hotel at night. Staff very friendly. Excellent location for us. Restaurant pretty good too.
• 050564 (6/5): Car parking bad feature!! Daylight Robbery. - £10 a night for parking is way too expensive!! Stayed 3 nights, so an extra £30 on the price of my hotel room, was daylight robbery. Such a shame as this will ruin any future stay cations.
• F6232UBjuliem (4/5): Hot, hot - Heat in room awful even with fan. 26c on thermostat. Difficult to sleep. Especially with child. Breakfast 7 till 9am. Nothing fresh. Dinner good lovely staff.
• glenmg2024 (8/5): Comfortable for price - The hotel is a bit old and tired, however the rooms were clean and fresh. My only gripe that it was too warm and there is no air con The food and service at the restaurant was great
• joaniebinedinburgh (8/5): Reasonable - Reception staff very friendly. Room fine, usual Premier Inn standard except there was no air-con and the room was 25 degrees. We opened the window as much as we could but firstly it was on a latch so couldn’t be fully opened which made sense as we were on the ground floor and secondly we had an unexpected knock on the door towards midnight and we think someone was trying to get into rooms. Somewhat worrying as there no longer was a chain for the door. Also you don’t need to use your key card to gain access to the floor, so it felt a little unsafe. We had the dinner and breakfast deal and the restaurant staff were excellent. Food was what you would expect for the price point.
• P9886YTedwardf (10/5): High standards as always - Very clean room with usual spec and we had breakfast and dinner in the restaurant and the food was plentiful and good standard. The waiting and serving staff were very good and extremely helpful. Always good service at this premier inn staff and a credit to their company.
• charlesrG6307CJ (10/5): Brilliant location , a bit too cosy though. - Lovely clean premises. Quiet and peaceful. Staff friendly and efficient. First stay at this location and would recommend and stay again. One thing though....the website states there is no air conditioning at this site, which is fine, the sticker on the room window telling me that you havd made me safe by restricting the window opening is reassurinv , but at 3am , it was 29.5 degrees in that room and I would honestly have preferred to take my chances with whatever it is I was being protected from. Luckily I always carry a small electric fan when travelling and managed to get some sleep. Perhaps a rethink of the window system to allow at least a 20cm opening? I could have undone the screws and opened the window myself but that is not really the idea is it? That aside, it is a pleasant location with good access and parking, even for my truck in the corner of the overflow parking area. Thank You.
• 149daviep (10/5): Go To For Golfers - Warm non fussy welcome, rooms immaculately clean, great value and I will be back. Ideal for access to the golf courses in the Aberdeen area. The bar next door stayed open for us on a Sunday night, that was appreciated.
• liamfM4836ZY (10/5): brilliant stay - again it value for money. its my go to place now..staff are so nice and the place is clean. also away from everything but also most things very close aswell. there's a huge shopping centre a stone throw away..
• 843alfredm (6/5): Not great - Cheap and feels cheap. The room was a good size and the building was nice, but the hotel is run with the clear priority of saving money. The room wasn't properly cleaned when we arrived and despite asking they never cleaned it while we were there, just have us new towels. Surprisingly stingy about cups, there were none in the bathroom, just one each in the bedroom and when I asked for more (we were staying for 6 nights) they basically said no.
• paulfW4856LA (10/5): Another road trip to Aberdeenshire - Another few days spent in Aberdeenshire, visiting many local attractions and taking many photos again. The weather was superb again too. Reception team always friendly here. Had my cooked breakfasts in the Shepherd's Rest next door - special shout out to Gloria and Danielle C (don't forget the "C" she said!) Friendly and hospitable gals. I'll no doubt be back next year sometime.
• L5058YCannes (10/5): Good value hotel, friendly helpful staff - Good value hotel ideally situated for the beach esplanade and close to the city centre. Adequate free parking at the hotel. Room was good with comfy bed and tea/coffee making facilities. Extra tea and coffee available on request. Breakfast and evening meal good and staff in hotel and restaurant friendly and helpful. Special mention to Julie and Andrew at reception who were ready to help with any requests. Will use this hotel again if in Aberdeen.
• jamesdS7087JV (10/5): Great. - Hotel lovely, clean tidy rooms, staff excellent especially Natalie at Table Table @ Mill Of Mundurno. A great bunch of people and friendly staff. Breakfast cooked to perfection and very enjoyable and lots of choice. Can't complain at all.
• petemase26 (6/5): basic but clean and tidy - clean tidy and comfortable, pub with generic pub menu next-door but decent food, m&s is across the road to get lunch n snacks for work. Not much else in walking distance but i was there for work so it was fine. be ok on a trip as on a main road aswell.
• shionas367 (10/5): Good Experience will stay again - Very comfortable bed and friendly staff who were very welcoming. Staff offered assistance if anything else needed during my stay. Usual accommodation from Premier Inn so nothing else to add but to say bed was extremely comfortable. Will happily stay there again when i visit Aberdeen on business
• FellowTraveler794335 (6/5): Kept awake by seagulls and room temperature - First of all the positives. Being a Premier Inn you know exactly what you are getting with the room and this was up to the usual high standard. The bed was comfy and the shower was excellent. Moving on to the downsides. The room temperature was baking hot, and with no aircon at this hotel I can imagine the temperature would be intolerable in the summer. The window only opens by a very small fraction, and not enough to let very much air in to cool the room. I was unable to sleep with the duvet in that temperature and ended up having to use a couple of towels from the bathroom to sleep under at night. Allowing the windows to be opened further would be very handy as I find I simply cannot sleep in a room that is 23 C. The main issue during my stay was the seagulls, especially the noise they were making in the car park all night. I would say I was lucky if I got around 3 hours sleep. Another big problem I found was my car was completely covered in seagull droppings in the morning, and I had to go to a car wash. There was even a seagull perched on top of my car while I was getting into it and it made little movement when I tried to shoo it away. Hopefully the hotel is able to go something about this, but this is possibly an issue that the hotel need to call in an outside party and the local council to help them deal with. Finally breakfast was what could only be described as chaotic. The poor young guy working there seemed totally rushed off his feet and the place seemed short staffed in the morning. There were no glasses, or plates, or bowls, or milk and it was a bit of a wait for any of these items to be brought over. He was doing his best but he really could have done with an extra pair of hands to help him.
• EmmGee73 (6/5): Nowhere like the usual PI Standards - Booked for my son and I to have a base during a swim event nearby. On first seeing the hotel as we drove up I commented how run down it looked but was sure it would be up to the usual premier inn standards once we were inside. However I couldn't be more wrong! Our room, on the ground floor, was extremely tired, dark and dingy and the bed divan had no sheet covering it and it all just looked really uninviting . The king-size bed was too high off the floor , though it was actually not too bad comfort wise and the pillows were good. There were signs of mould and damp in the bathroom and the floors didn't appear very clean. The floorboards creaked horrendously, waking up my son when I got up during the night and we had a lot of noise from adjacent rooms until after 1am I'm really curious to know if we were just unlucky to get an uncared for room, or if there are different standards available and how can you ensure you get a nice room? The table table restaurant was good and the food was great and reasonable priced. The staff were extremely overworked and definitely stressed telling us they were 6 members of staff down so it was a bit of a shame especially given the hotel was so full with many swim teams. They were doing their best but the atmosphere could have been better. Really don't think is go back to this hotel unless I knew for sure I'd get a room that resembled what you see on the website
• peterdQ1928CT (10/5): Good Hotel, Great Staff - I stay in this hotel a lot with work. I choose to stay here if i am visiting Aberdeen. The hotel is always clean and tidy. Staff are always friendly and welcoming. Always a good experience. I never leave with anything other than good things to say about my stay.
• Craigvar (10/5): Convenient for Costco and avoiding city centre. - Lovely friendly welcome. We were on the ground floor and at the rear of the hotel so no stairs to climb and quiet at night. Heating excellent as were the beds and bedding. Really good night’s sleep and a lovely breakfast at the convenient Shepherd’s Rest next door. Great staff and service in both places. Excellent value all round and convenient for visiting Costco and avoiding the city centr
• joanney443 (6/5): Comfortable beds and clean, that's the only reason to stay. - The bed was comfortable, the room was clean, the location was perfect for us visiting friends. Things we did not like, the hotel wanted £15 to give us a room key 45 minutes early. Our room was available and already cleaned, we travelled 6 & half hours via car and made good time. Upon check in we was not informed of breakfast time and where breakfast was located, we went down twice to ask but nobody on reception. Our room had a hole in the ceiling from a leak although that did not bother us. At 2am the room got extremely hot (24° and 28.5°!) even though our thermostat was turned down to 16. Tried to run a bath on the last morning but there was no hot water. Overall an average stay.
• Muss132 (10/5): Lovely stay as always - Excellent stay - bed and pillows so comfy - duvet and bedding good - room temperature just right - staff really helpful and on hand for anything you might need - lovely restaurant next door and always have a great meal - plenty to choose from and good value - wine nice too
• dodgernose (8/5): Plenty coffee - The hotel was clean and good value for money, the staff was friendly too and check in was quick and easy. Liked that in reception you could help yourself to coffee/tea and milk for your room without having to hunt down staff to top up the supply.
• 171hazelt (10/5): Just perfect - What can I say except one of the best premier inn we've stayed in. We had room 9, accessible room. Upon arrival guy on reception very helpful, area very clean, a tea station available to help yourself to extra tea, coffee etc. Arrived at room.... spotless, smelt fresh and clean, bathroom was shining, spotlessly clean. Bed very comfy, warm room with adjustable heater. I asked for iron and board and the reception guy brought it along. We were very comfortable during our stay. Decided to have breakfast and it was beautiful. Buffet style, plenty hot food and cold selections. If any complaint it's the toaster!!!! 4 times I put bread through, still not toasted right.. maybe needs changing. Definitely value for money. We will certainly return here without hesitation. Do NOT be put off by 1 star reviews, honestly place was just lovely.
• tonybY3356ND (6/5): Terrible breakfast,no heating in hotel. - I have stayed here many times in the past,I never had a bad room and the staff are always first class,it always used to serve the best breakfast in Aberdeen,but this time it was awful,thick congealed fatty bacon and the worst tasting sausages I ever had they had a really funny rotten taste off them,I couldn’t eat them at all even when smothered in brown sauce,like the worst sausages you could buy from Netto! The room in fact the whole hotel had no heating on,I asked for heating and the girl arrive with two oil filled radiators which were fine for me,just be aware,breakfast finishes at 0900! The restaurant was good and again the staff were excellent,because of the breakfast I will be staying in the Holiday inn down the road next time,sorry,a good place ruined by bad management.
• V4546PDdavidr (2/5): Dirty experience - The room was smelly and mouldy. The window had mould too. The shower was leaking all over the bathroom floor. My room was on the second floor, and as soon as you get of the lift you'll see a dirty carpet, and further you go it gets filthier and smelly. There was no-one in reception to talk to when I left
• Nairn_11 (6/5): A change of room - We have stayed at Premier Inns many times and been very satisfied. This time the room we were allocated was in the"new wing" (8 years old!) On reaching the corridor there was a very bad smell which was also in our room. We returned to reception and asked for a change of room. The receptionist was very helpful and gave us a room in the older part which was fine. The same smell was present in the new wing on that floor too. Apparently it is due to the glue used on laying the carpet. The staff are constantly using air fresheners but they have limited (no?) effect. We were told others have complained about the smell too. In short if staying make sure your room number is less than 122 or 222!
• brucey1971 (8/5): Standard Premier Inn - As the title suggests standard premier inn with the facilities you would expect, enough parking and a restaurant next door. The hotel has an agreement for breakfast but not evening meal so you will need to book that yourself with the Shepherds Rest. The pub/restaurant is excellent though and if you’re just passing through there is a McDonald’s and Starbucks just down the road on a business park.

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