Premier Inn Lincoln City Centre

Location: Broadgate,Lincoln,Lincoln,Lincolnshire, Lincoln, GB

Star Rating: 8.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• A714ZUjohnr (10/5): Happy traveller. 5/5 star review - Letchworth…….This is an excellent Premier inn, our room was exceptionally clean, fresh and welcoming. Although on the main road. Our room was very quiet couldn’t hear any passing traffic. We had a very good 3 night stay and if in Letchworth again will Definitely stay here again. The staff are very friendly and helpful. Thank You Letchworth. .
• traceypQ9820JU (10/5): Prefect Location - Perfect location in the City Centre and car park right next door. The parking fee for 24hr was very reasonable. The rooms were spotless and a good nights sleep was had just as always in a Premier Inn.
• FrankPatient (10/5): Brilliant hotel , city centre + parking . - This a typical Premier Inn with the same standards you would expect . Breakfast was buffet style - great as always . Comfy bed , good shower and the room was clean . This is a central Premier Inn and is a five minute walk Ito the centre of Lincoln - ideal for a visit to Lincoln . The car park is £7.40 for 24 hours on weekdays and £5.40 for 24hours on the weekend and it is directly behind the hotel - really convenient .The car park is multi-storey - tons of space . I've found just lately the earlier you book these places the cheaper they are - last minute booking can be expensive . Well if you want to go to Lincoln for an overnight visit and stop really central - then this place is ideal .
• emrystravel (4/5): Not great. - We booked a weekend here because we wanted somewhere in Lincoln where we could walk to all the sights, and it certainly turned out convenient, and reasonably priced. The council car park behind the hotel is a bit scruffy but did work well for us. I was disappointed to find an automated checkin rather than humans. It's hard working these systems when you have not seen them before. I had uninstalled the phone app which might have helped checkin because its privacy policy says they share your personal data with an unspecified list of other companies. We had a "premier plus" room. That had the advantage of being on the top floor, away from the traffic. The room windows do not open, meaning they are impossible to clean from the inside. That means they are dirty and dingy. There were three problems with our room. There was supposed to be complimentary water, and there was none. We were given two large towels but only one small one. And the TV didn't respond to the remote. We raised these at the front desk on the second day and the water and towel was fixed by the evening. Another remote was left in the room, but whoever brought it didn't bother to remove the old one or check the new one worked, because the TV didn't respond to that one either. The shower worked well but there is some sort of restrictor on the basin tap which means the water just trickles out. There is supposed to be an all-day bar. We went for a drink at 16:45 and there was nobody to serve us. We waited a while unserved but eventually left to find a pub. We met some people in the lift who said they'd waited 15 minutes unserved.
• Companion58737 (10/5): Very clean, comfy and quiet hotel - Comfortable and super clean room and bathroom. Comfy beds and an overall nice and quiet atmosphere. We spent 3 nights there during the week and the staff was so kind and friendly. They gave a surprise gift to my daughter and we were so touched!
• johnrO7771DY (10/5): Spur of the moment - Stayed at the premier inn and loved its location and staff . The staff advised us of our surroundings and attractions and things to do .
• 1trevorg (10/5): great stay - a great hotel in the city centre and a very comfortable bed and a great breakfast. the staff were very helpful and friendly, highly recommend.
• helen_turner49 (10/5): Best premier inn . - Wonderfully perfect hotel with fabulous standards from start to end of trip . Warm check in , spotless bedroom with Cathedral view , quality freshly cooked food . Friendly staff .
• lindagM6833MU (10/5): Best Budget Hotel Chain! - This was the best budget hotel experience ever! Yes, the mattresses are superb as are the linens and pillows and the showerhead with great water pressure. The staff is friendly, accomodating and great fun and certainly the location cannot be better. Breakfast offered everthing one could want. Will be back!!!!
• carmendU7234JC (10/5): Comfy, clean and quiet ….. - The location of the hotel was perfect just a short distance from the town, a very reasonable priced car park to the rear too. The staff were lovely, very helpful and polite, the room was clean and tidy we were on the 4th floor so was quiet. We had the best evening meal ever in a hotel .. and a lovely breakfast too.. which was self serve and plentiful..
• RogerTurnerNottm (10/5): A very pleasant 2 night experience - The room was lovely and we were luckily treated to a scenic view of Lincoln Catherdral from the window. We always book a Premier Plus room and this was as good as they always are. The breakfast was free (due to a special offer), and we were pleasantly surprised to find it was one of the best breakfasts we have experienced at a Premier Inn. The staff in the morning were lovely too - special shout out to Andrea and Bev, who couldn't do enough for us and all the other guests. The location is quite close to the city centre and it is a short walk up the steep hill to the castle and the cathedral - both highly recommended to visit. The only minor issue was that to get onto the free Ultimate Wifi (with a Plus Room) it was very challenging and unnecessarily complex. However, after quickly getting through to the wifi guy (you get a number to call), it was all sorted within minutes. But Premier Inns really need to address the complexity of connecting to the Ultimate Wifi. A very pleasant 2 night experience - thank you all.
• H2107JGmaggiem (10/5): Great location and staff - We stayed two nights in the Hotel which is in a great location with very reasonably priced 24 hour parking next door. The staff were very personable and it was “service with a smile” The breakfast and evening meal were delicious and very good value for money. We will definitely stay there again on our next visit to Lincoln.
• Martin (6/5): - Lack of staffed reception wastes a lot of time.
• markbC3013BY (10/5): Very good Premier inn. - One night stay, great location, very friendly welcome, clean room, comfy bed. Breakfast was tasty and staff very friendly. It was very busy so there was a wait for a table but staff worked hard to keep the wait to a minimum. Reasonable parking in the public car park next door. We will definitely stay again.
• hannahnR5451DC (4/5): Staff were lovely if you could find them, overall a poor experience. - More staff needed at this site. Wait times to check in were far too long, serving at bar took ages as it was not manned. I gave up twice. Room cards were deactivated during our second day leaving us unable to get back into our rooms, after being out in the cold and rain. Again no staff to help and then had to join long queue to be seen and supported. Couldn't have a drink at the bar while waiting as no one there. Couldn't use toilets while waiting as accessible only with room card. People who hadn't pre booked breakfast were turned away as 'not enough food' Conversations with others in the queue to check in, or in my case to reactivate my room key, were that others felt this was the worst premier in they have stayed at. I would probably have to agree. Our 'family room' was basically one line of beds, no other space, no sitting area except on the beds, only 2 cups for 4 people. Not a room for a family, 4 people crammed into a standard room. One of the beds was clearly a cheap fold out, but it was so hard and uncomfortable we all just squashed into the double and sofa bed. There is no parking provided, but a reasonably priced multistory one is just next door. WiFi was terrible, slow and patchy. I refused to pay the additional for the premium so just used my own data.
• WAI LING (8/5): - 客房整潔，但浴缸太高，出入浴缸恐怕有小許危險
• DJMM78 (2/5): Very, very poor. - Not enough staff. Breakfast very poor. Bacon and eggs undercooked. No available seating even though we pre-booked breakfast. No hash browns
• sameN916GH (2/5): Experience was terrible rude staff and aggressive - Lin was very rude and aggressive towards customers terrible service would not come here again do not recommend this hotel what so ever here on a business trip overall the experience was bad
• I1205TPcharlottew (2/5): Poor beyond belief - Terrible service. Rude staff. Manager is terrible and not helpful. The girl with pink hair working was appalling, she wouldn’t help and didn’t clear any tables and refused to serve drinks to anyone
• sandersonrobert (6/5): Disappointed - Location and price perfect for my needs. Sadly room had overpowering smell of body odour. Like a rugby changing room. Windows were secured and did not open to ventilate room.
• BigJohn1946 (10/5): Best Premier Inn Experience Yet - What an exceptional hotel. We had an accessible room and it was huge with the most comfortable king size bed ever. The bathroom was superb. Fitted with the latest accessories such as super strong chair for those post operative or simply mobility restricted guests. The wifi was excellent and finally the food was first class. Thank you to all the friendly staff who made our brief stay so enjoyable.
• 134olliew (10/5): Birthday getaway - Went for partners birthday ! Made a request and upgrade us and left amazing goodies in the room! Was lovely gesture! Room very good standard and comfortable bed and quiet!
• mikeandros (10/5): Very Good Value - The main attraction of Premier is the consistancy of facilities and the quality of presentation. This City Centre inn meets expectations. Simple proceedures, friendly and helpful staff on hand.Clean rooms with not overgenerous freebies,Reasonable restaurant inhouse, car parking (expensive) next door though many others in the vacinity, and many restaurants,takeaways and shops locally.
• Dave2410 (6/5): Saturday night music problem - Good location. Easy parking close by. Hotel starting to look grubby. Check in machines not working properly. Limited staff, poor welcome. Very loud music in near vicinity of hotel on Saturday night until 3am so very little sleep.
• sparrowssong (10/5): Friendly, helpful staff and good experiences close to sights - Conveniently located close to the Cathedral and historical parts of the city. Lovely staff. Good food. Comfortable bed and very clean room. The only downside is that the parking is in a separate garage next door. Cost was £7 for 24 hours. There is no access from the hotel.
• bubblygemini (8/5): Room hot and stuffy - No-one on reception ever!!! Very hot and stuffy in rooms, I hate air con, drys my throat, no access to open slightly adjacent window
• Quest04184725249 (8/5): Weekend away with my son - I arrived 1 hr before my 3pm check in,, and was told if I wanted to go into my room I would have to pay £15 charge,,, I thought this was ridiculous as my room was obviously ready,, other than that room was great, small dining area was fine as it wasn't very busy but could be quite hectic in peak season, breakfast was good,, freshly cooked and plenty of choice,, again parking wasn't an issue for us as hotel wasn't full,, staff were friendly,, location was fine,, overall I would book another premier inn,,
• Angelo (8/5): - Hotel correct, ville tres agréable
• Sarah-in-York (10/5): Recommend - Quiet, clean, comfortable. Friendly staff. Walking distance from station and very good cafes. Recommend and will stay there again if needed.
• deborahpD2071LP (10/5): Lovely Premier Inn with great staff - Stayed at this Premier Inn with my daughter and grandchildren as we were visiting family nearby. The family room was lovely and spacious. Check in was swift and easy with a very friendly woman. Breakfast on the 2 days was very nice, lots of choice and again very friendly staff who engaged with the children. My grandson requested dippy egg from the chef which was perfectly cooked. Parking in the nearby station was easy and just a few minutes walk away. Would definitely stay here again.
• nevillem456 (10/5): Very pleasant - Staff were very welcoming and helpful. Room very clean as well as facilities. Had good night's rest. Would be happy to stay again when staying in Letchworth.
• machinmad (6/5): Just okay ... - The place looks like Starlag 13 as you drive in, because the adjoining restaurant is boarded-up and fenced off. Check-in took a while. Our room was pretty standard PI, so no issues there. The receptionist suggested we go to the local pub, rather than eat at the PI. The food there was plain, but good value for money. Get a room facing the car park; rooms on the opposite side suffer from the motorway noise all night long. We secured a good rate, so a good valued stay.
• Roving23457218306 (10/5): Tarbock Premier Inn - The girls at reception were very helpful and friendly. Good clean facilities on site. I had a restful and peaceful night.
• J766LOdawnr (10/5): Family visit - We were visiting Family in Huyton. We booked online. Arrived about 7pm. We were greeted with a smile. Room was immaculate, as was the bathroom, WiFi was easy to access & very good. Bed was so comfortable & there was extra pillows provided. Went for breakfast in the morning, it is small but spotlessly clean & all you want for continental and traditional English. Chef was a good one & staff amazing. Julie * Jenny were great. We will definitely be back
• billyn908 (10/5): Lovely and generous staff - Lovely stay, and particularly thoughtful and generous service from Aileen — thank you! We really appreciate her going the extra mile
• MariaTCI (10/5): Great stay! - Great hotel! Close to train station and shopping area. Rooms are on the smaller side so not suitable for longer stays but great for 2-4 nights. Beds are comfortable and staff are great! Only con would be the free internet is painfully slow
• Lori366 (10/5): Perfect town centre hotel - stayed one night here while visiting family. Hotel right in the heart of the town and close to restaurants, bars, shops. Friendly staff, clean room. Jave stayed before and will again. Highly recommend
• peterkS3600MO (4/5): Book somewhere else - The main restaurant was closed and the site looked derelict on arrival. I thought I'd come to the wrong place. The 'interim' restaurant was small and not well-equipped with a limited menu which was largely oven-baked food. There was no warning of this when booking and the meal deal prices were the same as the standard offer for better service in other Premier Inns. Generally Premier Inn is good and great value for money. This wasn't. Book another location if you possibly can.
• heidimW9813GZ (6/5): Reasonably comfortable but feels tired - Reception looks downright shabby with broken check in equipment and keycard drop box sellotaped together. Nobody on reception, door to office wide open revealing disgusting state of room. Someone (friendly nevertheless) not in uniform checked us in after checking with an invisible person around the corner where to find our key. Room was clean, and quiet as requested. However it was looking a bit old and dowdy, as was the bathroom. Loud squeak on door, old fashioned shower curtain over a bathtub. No hangers. The pillow menu bag was soaking wet underneath - condensation? Perhaps housekeeping should be checking this. Also there was only one large and one small towel for two people. We would have reported this to staff if we had seen anyone on reception the whole time we stayed there. Luckily it didn’t really matter as we didn’t spend much time in the hotel. The cost was high in comparison to the standard we would normally expect from Premier Inn.
• L1687MNraya (6/5): Not as expected - Normal restaurant/bar closed the kids playground was also closed. The alternative set up was ok but we would have booked elsewhere if I was aware of the changes to the normal premier inn set up. Staff where great, premier inn should be thankful for their efforts manning the kitchen and reception at the same time.
• travelcrazy727 (10/5): Basic but fit the purpose. - Basic room with a comfy bed. I was attending a wedding, and the room had plenty of well lit mirrors for dressing. Noticed if you turn all lights off except the one across the headboard,it enhances TV viewing. There were 2 false fire alarms the first night. Apparently,their smoke detectors are so sensitive that shower steam and deodorant spray set them off. Better safe than sorry, I guess. Great location and close to city centre. Letchworth is a very nice place with a great variety of shops and markets all within a 10-minute walk. Would give the Wetherspoons a miss. Poor service and overly noisy. Would recommend.
• V8746ZOjonathanc (10/5): A brilliant place to stay - I needed to amend a previous booking to accommodate both myself and my daughter, and the staff handled the change immediately and with genuine kindness—thank you. The room and bathroom were impeccably clean, and the beds were large, fluffy, and exceptionally comfortable. A warm, refreshing shower followed by a proper cup of tea made for the perfect start to the day. Many thanks once again to everyone at PI LGC!
• jennifereD7039JB (2/5): Would not recommend this hotel - Poor stay. The driveway and outside of the hotel is not very welcoming next to an empty/boarded up pub. Staff were friendly and the room was fine. However on the last night of the stay the lights started flickering then the fire alarm went off and we were evacuated outside where fire trucks and the gas board turned up to try and find the issue. We were stuck outside for almost 2 hours then told there was no guarantee of getting back in that night so to find somewhere else. There was no offer to transfer to another hotel. I managed to find another premier inn but this was more expensive. The manager at the hotel told me i would get a refund from the hotel processed straightaway but 2 days later nothing so i had to resort to a call to national customer service to get this sorted. Thankfully they were very helpful and got the refund processed but i would not return to this hotel again.
• 687manic (10/5): Warm, wonderful - The room was a tad small, would have enjoyed more space. But, it was clean and comfortable. The hotel staff was superb! Ann, Leanne and all the front desk people , cook, cafe staff were beyond wonderful!!! I would stay here again and recommend this hotel for their superior service and attitudes! Lovely people!!!!!
• leanner2019 (10/5): Brilliant stay - We went to letchworth premier inn for the formula one weekend and we had one of the nicest stays, the staff are super friendly and helpful, the rooms are clean and spacious and the restaurant is really good value for money
• P5125TYbenjaminr (4/5): Phone calls - Tried calling 4 times to enquire about breakfast and every time no response. Bad service. Would recommend picking up the phone when it rings!
• W5597EUkenm (8/5): Ideal - Everything you want really for a budget hotel. Was only there overnight but room was good, clean and comfy. Staff very plesant.
• Paradise39994682333 (8/5): Excellent hotel, manager to be less rude - Excellent for the price. The manager or man behind the front desk is rude, and needs to learn to understand this is a professional customer facing job, but other than that, good hotels clean and excellent for the price
• mummywilliamson (10/5): weekend away - We had a lovely stay, the staff were very friendly and helpful and everything was very clean. The meal deal was extremely good value. Thank you
• KennyfromLancashire (6/5): Premier Inn restaurant no better than a cafe - The restaurant facility was a small room and a tad cramped, however that was not the disappointment. Menu choice abysmal Choice of 3 small plates/starters - chip, tacos, chicken Choice of 6 mains, 2 different pizzas, 2 curries, fish/chips, pasta Choice of 3 deserts, chocolate brownie, ice cream, fruit salad Premier Inn what the hell has happened. Suffice to say Tarbock is great for a sleep but order a take away.
• karenbN9929SV (10/5): Disappointing breakfast - We stayed as visiting Liverpool for a event great friendly staff clean and tidy hotel shame about the breakfast The English breakfast was cold the bread that was provided for tasting was hard as nails and the worse thing is I’m lactose intolerant and I was asked if I have any allergies but the lactose free milk couldn’t be provided only soya milk which unfortunately I don’t like I understand you can’t cater for all needs but one choice is not good in the 21 century Due to this I couldn’t have cereal or a hot drink and my breakfast was cold I had to wait 15 min for my vegetarian sausage and by this point I had eaten everything else Very disappointed
• Coastal47314451840 (2/5): The Inn that was far from being Premier - The general condition of this hotel is very poor. Very dated. The extract fan didn't work great in the bathroom, meaning it was a very damp and very smelly bathroom with black mould on the tiles round the shower and all over the ceiling and walls. The manager did send the cleaners in to "wipe the ceiling" during our stay, but the mould certainly wasn't gone, and nor was the bad, damp smell. The pull out bed my son slept on had really seen better days, being very lumpy, uncomfortable and noisy to sleep on. The WiFi was very, very poor. The result of which meant that the smart tv you've spent money on, didn't work. The picture and sound was absolutely atrocious, unwatchable. Overall, this hotel was not somewhere pleasant to unwind after a long day and fell so far short of the usual great Premier Inn standards, and needs some much needed tlc.
• mattc0 (10/5): Great Hotel Stay. - Excellent as usual, such friendly staff, everyone is so focussed on making sure your experience is the best possible one. It is very easy to book in the first place online and the rooms are always the high standard we have become accustomed to. The Breakfasts were excellent and we stayed in for an evening meal which was very good too. Thanks for such a pleasant stay.
• X1546ZRalanb (8/5): Great staff, great location and great breakfast! - The staff are very warm and friendly and you can’t go wrong with a Premier Inn breakfast! Great location, and although there is no car park, there are a few nearby that are easily walkable! The hotel is clean, quiet and comfortable, and I slept very well both nights I was there, I would highly recommend.
• jaimew461 (8/5): Great location, clean and comfortable. No dedicated parking - Friendly staff, easy check-in, clean and comfortable room, plenty of space, temperature controlled room. Great location. It would be great if parking was actually provided. Great service. Would highly recommend. I recommend parking at Letchworth station or the Wynd car park, depending on arrival and departure times. The parking suggested by PI is not appropriate.
• Q6898JUkerryj (10/5): Breakfast - We like to drop in to Letchworth for breakfast on a Sunday morning. We cannot fault the staff in particular Pete, Leanne, Anne and Curtis. Fantastic service and breakfast cooked to perfection. 9 times out of 10 we don't even need to ask for the vegetarian option as some one has already put our order in for us. Staff always go out of their way to make sure we are seated even when really busy. A friendly bunch, brilliant with the kids and the reason we return week after week.
• Caroline-CLP351 (4/5): Nice staff shame about the rooms - I stayed here one night on business, at checking my colleagues and I were asked to state our nationality. This was a little surprising as I’ve never been asked it before. But have learnt this relates to the legal obligation under the Immigration (Hotel Records) Order 1972. The staff were all lovely, however the rooms are very in need of a refresh. I had to request an alternative room as the first one given smelt of smoke, thankfully this was addressed promptly and I was given another room. This second room however was not the best as the bathroom had what appeared to be mould in the grout and the complimentary soap dispensers were visibly dirty with a collection of limescale and in need of replacement. Privacy was also an issue as I couldn’t open the curtains as the room faced a main road where there was lots of traffic in the morning. There was a standard breakfast offering in the morning but for an evening meal it was extremely limited with no real heathy options and only tinned wine.
• PipYork (10/5): Lovely, warm welcome. - Stayed here on my way to Yorkshire and needed a bed for the night. Location on the edge of a business park. Ignore the now defunct Brewer’s Fayre as you approach - very depressing. The Premier Inn itself was clean, cosy and comfortable and the staff were all outstandingly welcoming, friendly and cheerful. They couldn’t do enough to help. The evening meal was tasty and although a limited selection, it did the job. Next morning’s breakfast was a normal Premier Inn breakfast served by friendly staff. They new Studio - restaurant has been well thought out and I was impressed. As an overnight stop, I couldn’t fault my stay. Thank you.
• N7122URrichardc (10/5): Best Premier Inn - An excellent Premier Inn that still maintains the standards of Premier Inn in years gone by. Clean and tidy with the friendliest team. Shame that the Brewers Fayre attached has been closed down but still a warm and pleasant place to come and stay.
• estherh692 (10/5): Fantastic - The mattress was absolutely gorgeous best 2 nights sleep I've ever had would love it at home. Hotel location was perfect 10 minutes away from our friends homes. Food was fantastic and ample choice for cooked and continental choices. Staff were very friendly and couldn't do enough for you. Everywhere was very clean and spotless. Loved the little restaurant that has been added. Perfect stay and will definitely be back Very reasonably priced
• YorkshireStephenS (2/5): Premier Inn ? - Never Again - We have stayed in Premier Inn's many times both in the UK and overseas but this was far and away the worst hotel experience we have ever had. It is very doubtful that we will stay at Premier Inn again after this experience and learning about the Brewers Fayre / Beefeater restaurants being sold off to the likes of McDonalds and replaced with garbage. Food choices very limited, food of very poor quality (how can you de-hydrate baked beans ??)
• P4686DEhannahl (10/5): Staff - Staff are outstanding Very lovely and very helpful Stayed here as housing put me here homeless and I can’t fault this team of staff atall! Would like to say thank you for a lovely stay House keeping staff also very lovely an down to earth very helpful
• drago_o543 (10/5): An unexpectedly pleasant surprise! + Parking - The pillows were fluffy, the bed had just the right amount of spring to it, there was adequate space for a double room, and most importantly everything was CLEAN. The restaurant meal deal is a real bargain, and the quality and quantity was surprisingly good for a hotel. Lisa and Isabela were warm and professional and made me feel like I was a regular my whole life, returning again to my usual, although it was my first visit. Their restaurant booking system seemed to take WAY to long (someone should look into streamlining that stuff guys, c'mon), but between a bit of banter and some questions about my day, Lisa managed to make it look like nothing, despite the fact that I was aware she was up to her neck in helping the restaurant sort out their busy dinner period. Although I witnessed some guests being really self-entitled and nasty about their meals, Isabela never let that get to her, and by the time she came to my table, she was smiling again, recommending me wines to go with my main course. If every Premier Inn experience was like this one, I wouldn't want to hear of other lodging options.

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