Premier Inn Lincoln - Canwick

Location: Lincoln Road,Canwick Hill,Lincoln,Lincolnshire, Lincoln, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Electric vehicle charging station
• Breakfast available (surcharge)

Rooms Available

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• Karen (8/5): - Room was clean and bed comfortable. Having the restaurant by the side with breakfasts was a plus before adventuring out. Fire alarm went off and we got up to discover it was a false alarm, it would have been nice for an employee to go around to tell occupants. It may have been impossible for them though as there are 92 rooms ? Front desk personnel always polite and informative except for the fire alarm!
• 150hayleyd (10/5): Lovely Lewes - Chris and John were super friendly so accommodating and helpful made my booking experience a dream. Highly recommend!!!
• joejoejoe54321 (10/5): Great stay - Great stay as always, place clean and welcoming. It’s my 5th time here and will be coming back. Amazing service from Zac and Misha
• elizabethwM5028JW (10/5): Central, Friendly, Clean - Best Premier Inn I’ve stayed in * Fantastic city centre location * New, clean and fresh * Extremely friendly and helpful staff. Particularly Zac who made us exceptionally welcome and could not have done more to make it an enjoyable and comfortable stay Thanks to all of the staff. You’re all doing a great job.
• L9639ZHjohna (10/5): quiet and clean - Stayed here regularly with work and wanted to say thank you for having past few months and always accomodating my favorite room 123. a nice big spacious room, always clean and always quiet.
• michaeldR1023EF (6/5): Okay but if you get room 1 … move because the washing machines are the room above you. - Stay here for two week course? Rooms okay;bath rooms and windows need upgrading. Windows weren’t great;inner ones were the slider ones which didn’t keep the cold out… Bath room well,need a paint need toilet rolls not a tissues box on the wall? 😆 Heating was a massive air con unit one the wall 🤔 …
• kokos724 (10/5): Wonderful exerience we will stay again . - The staff were absolutly lovely especially front of house and the house keepin team were very polite and helpful. Thank you .
• C2788CRlynnp (8/5): Good location - Great location , bar could be updated and decorated all a bit dated, staff very friendly but had to wait to be served at the bar and to be checked in for breakfast
• Resort35438155597 (10/5): Comic Con 2025 - Recently stayed here with my grandsons to attend Comic Con at the arena. Lovely hotel but a good deep clean is needed!! Discounted car parking opposite which was very handy. Didn’t have any meals in the restaurant so can’t comment but we did have a drink at the bar which was fairly priced and had a good selection but I did notice a lot of flies around the bar which was off putting. We did have breakfast as my grandsons love a premier inn breakfast. Breakfast was very tasty, plentiful and hot!! Great selection. Have to mention Chris who greeted us on Sunday morning was very helpful and chatty. I would definitely return to this hotel in the future
• Pioneer62076924164 (8/5): Comfortable - Basic and comfortable. Could do with being understanding and compassionate and review their refund policy. Nice location.
• Traveler35627986212 (10/5): Relaxing, quiet and close to Lincoln - Excellent location, friendly staff, comfy clean bedrooms and good quality food and service in the restaurant. Would recommend
• elizabethwK2935XH (10/5): Always a pleasure - clean, friendly and reliable - Bed was very comfortable and clean as always, found it very easy to fall asleep as it is generally very quiet at this hotel. Seems like they were working on the wifi finally which is much appreciated as a returning guest at this hotel! Something that is always great is that the staff always ensures that we have extra towels and drinking glasses already in the room before our arrival which i appreciate a lot as its something I usually require when staying at a hotel. Overall always good to be in such a quiet area of lincoln which isnt too far from the centre. Only suggestion is that the hotel communal areas require a refurb some day but ofcourse that cannot be done overnight.
• HappyDevon_traveller (8/5): only one disappointment - great location in town centre near Station aswell , room was excellent very quiet , everything you could want , but unfortunately the young lady on reception was positively hostile and very rude. shame as this is not common with premier inn usually I find the staff very nice. the one cleaner I spoke to was very nice so this was down to one unpleasant individual. overall the hotel is very good
• X9754DEsuer (10/5): All good - Enjoyed my stay. Friendly staff, Gemma on reception was lovely, efficient and knowledgeable. Room was clean and I liked the location of the hotel.
• Philip (10/5): - Courteous staff, nice room and reasonably priced
• joseaG3942LJ (10/5): Wonderful stay - Cosy and cleaned room, polite receptionist and nice breakfast. Quiet place close to city centre, we had also a nice meal in the beefeater restaurant
• fledis (4/5): Good base, but not the cleanest - This hotel is central, so a good base. The beds are comfortable, the pillows lovely. The soap used is of a good quality. However, the cleanliness of the hotel is not of a good standard. The rooms need a deep clean, and the hotel is in need of updating. Carpets look old and worn. The bar area was not well kept, and there were a lot of small flies buzzing about! Would have to think twice about staying again.
• pauldG1995IP (8/5): Two nights - The usual Premier Inn comfort and quiet hotel . No noise at all in the night despite being central to the town. Staff polite and efficient .We we're due to have breakfast but had to cancel due to council parking closing because of Bonfire night . Would visit again.
• Moviestar (6/5): OK but room for improvment - All OK just!! room noisy from outside and smelt musty but was not very expensive. Shame they do not have a room refresher so it smelt nice and would have been better on a higher floor due to passing traffic noise.
• garytK5745BY (2/5): Worst Premier Inn We have Visited. - Never had a problem with Premier Inn and always look forward to their breakfast. We've just stayed at Lincoln Canwick. If there is a worse Premier Inn, I hope I never visit it. Grotty room; breakfast, when you were lucky enough to get anything, was appalling; just about everything ran out, be it bread, juice, or butter, and the wait for replenishment was interminable. The cooked breakfast, when available, was undercooked as the staff struggled to keep up. In fact, there was not enough staff for the number of guests. We wanted to complain at reception, but no one was there. Never again.
• dion74 (10/5): Excellent service and location - Great place to stay. Ten minute walk to Mathew Street, 15 minute walk to the docks. Hotel was great, a typical Premier Inn. Staff were very welcoming and friendly. Breakfast was excellent. Highly recommended.
• Lauren58234 (2/5): Wouldn't Stay Again - Appalling stay - we've never experienced a Premier Inn like this. Clearly understaffed which does not excuse the rudeness from one member of staff at check in and breakfast. Don't bother with breakfast, we waited 20 mins for clean plates and for food to arrive. When we tried to ask, we were told 'I'm too busy you'll have to wait' before we could even get our query out. The member of staff then walked off. We ended up getting a refund for both days as we didn't have it in us to rejoin the still stationery queue. Room was scruffy (scuff marks on walls and botched DIY), sink didn't drain and toilet didn't flush properly.
• sarahgO5110IS (6/5): Good location but not the best overall - Stayed at lots of Premier Inns previously. Room and hotel as expected. Friendly staff. Temp controls in the room were not working. Breakfast booked in advance and unfortunately was the worst experience we have had in many years of using Premier inn. Only 2 staff working so was impossible for them to keep everything replenished. Had to wait 25mins to be seated and then waited for everything....clean cups, plates, hot food, juice and milk. They had no jam or croissants. Very poor.
• Knightofthesky (6/5): Helpful staff, your experience may vary depending on which room you get. - Firstly I couldn't fault the staff - very helpful and friendly. Car parking can get short on busy days so arriving early is a must. The hotel has been extended multiple times from its original construction we stayed in room 11 for our first stay (original building) and room 28 for our second (c. 2007/8 extension) Our first stay was fine, no complaints, but our second really pushes home the need for Whitbread to update & refurbish this tired part of the building. It's very dated, with just one plug by the bed (city centre Prem. Inn has a plug with USB ports either side of the bed) the metal bath in the bathroom is showing signs of rust, the bath sealant is curling back and the general lighting in the room could be improved but one big positive that made us come back to Canwick over the City Centre Prem. Inn was the fact you can open the windows (albeit just a little bit) rather than just relying on air conditioning alone. The food is ok but expensive, avoid upgrades. The drinks are unlimited refills but you need to request the refill - you're best off going to the bar directly rather than wait for table service
• MidLifeButNoCrisis (2/5): The most worn- out and damp Premier Inn I have stayed at - Lincoln Canwick hotel. Room 30 Worn out room, lots of loose bits and pieces. Toilet did not flush properly Freezing cold ... and filthy fan heater so did not dare use (too many diseases in there). Bed initially felt as cold as though no-one had used it for months. After a while in bed it began to feel damp as well Got home next day - wife immediately smelled the robe - "this stinks of damp" This is not a matter of a "cold night" - it is clearly a serious error that appears to have been tried to cover up with a pungent smell of mens' deodorant prior to my arrival. YUK!
• F4488SDpaulg (10/5): 4 day break - Absolutely brilliant nothing more to say a big massive thank you to linda xxxx always a pleasure 😀 all the staff are a credit to premier inn thankyou to emma, Ryan, Charlie, matt, teigan, john aron ,sorry we missed Ryan H hopefully we'll be back in may xx Paul and deb
• I5369CYbillb (6/5): Great location - Pleasant stay. Great location, clean and mostly very pleasant staff. Shame about the tall chap on breakfast, rude, unhelpful and needs some urgent customer service training!
• Janeth_paineth (4/5): Premier plus? Minus room? - Arrived what seemed ok on entey to room Then said fan in bedroom and ventilation unit whhhrrring all thw time. Have the video went and asked to.move nothing. Stsff member gave me managers email to.complain. and customer service dis both. Manager never bothered to reply! Staff said oh you.want.your room.cleaned? What has happened to premier inn. No.opening windows room.was like a sauna even with ventilation unit in bedroom!! Poor customer not even service!!
• ocassionaltraveller4 (10/5): An Excellent Example of a Good Premier Inn - This Premier Inn is situated in the city, and is within a reasonable walk to all the tourist spots, (about 5/10 mins) to the Waterfront, Pier Head and Three Graces. About the same amount of time to Mathew St (The Cavern Club). There is no parking on site, but ample parking directly opposite in an NCP Multi Story carpark, where you get discounted parking. (It was £9 for 24 hours when we went - October 2025). Just ask at the Premier Inn reception desk to validate your NCP ticket. We had the meal deal purely for convenience and the food was amazing. The evening meal we had was good quality and presented beautifully. There appeared to be an issue the next morning, as we overheard a member of staff saying there was no chef that morning, but I wouldn't have guessed if I hadn't heard him say so, as there was plenty of well cooked breakfast and continental breakfast choices available, when we went down. The staff were all friendly and accomodating, the room was comfortable and clean and everything you would expect for a Premier Inn, but in my opinion the food in the restaurant was really good, and better than I have had in other Premier Inn restaurants.
• P2030AKanns (10/5): Enjoyable - Stayed overnight (Sunday, 12 Oct). Managed to pay £15 for an early check-in at 11am, which suited us so we could be on our way for the day. The room was lovely and clean with crisp white bedding. Everything in the room was in good working order. Tea/coffee facilities, extras in the foyer if required. The bathroom was neat and tidy with white towels. Parking near to the hotel is a bonus too, remember to get your ticket stamped at reception. Will definitely book again the next time we are in Liverpool. Can recommend Golf Fang for a fun couple of hours, walkable from the hotel.
• janiced329 (10/5): Over night stay. - Enjoyable stay. Lovely staff very friendly & helpful. Good wet room & spacious room, easy access. Very warm clean & comfortable. Food very good plenty of choice. Easy check in.
• juliegJ2961TW (6/5): Could have been better - Location is far away from where we needed to be but had stayed before. The hotel its self is ok to be honest. It was the first time using self check in, very easy to do. Our room was ok, no shower gel and barely any hand wash. It looked like it hadn't been hoovered either. It would have been value for money if we'd had everything we needed. We weren't really in ou room enough for it to effect our stay. Quiet.
• angeladN3491KV (10/5): Excellent location - Excellent location with free parking. Comfortable bed and loved the extra pillows. We used the on-site Beefeater for limitless breakfast, highly recommend.
• G2058JZcolinm (10/5): Great place for breakfast - Four of us had breakfast at Premier Restaurant and it was lovely. Service was perfect many thanks to Cris the Manager. Also thanks to Simon who is always so friendly and helpful, also Ali and Sue who always are attentive. Will definitely go back again as you can’t beat their friendship and also prices.
• jasonwG6325YG (8/5): basic - The room i had was good, but the hotel is very run down & needs a refurbishment. The staff were great & think the guy during the night was Jason. He was friendly and helped me with a slight problem/issue. A good location, just outside the city. Fine for a short stay in general.
• MazzaGTi (10/5): Exceptional!!!! - My husband and I have stayed in many Premier Inns around the country but found this one to be the exception to the usual. The staff were extremely efficient very friendly and helpful. Our orders in the Thyme restaurant for breakfast were taking at our table and so freshly cooked and delicious. We were served by Chris who asked if we had plans for the day. We said we planned to explore as it was our first visit to Lewes and it was our 57th wedding anniversary. To our surprise and delight we returned to our room after a lovely day to find a bottle of Prosecco, chocolates, two glasses and a card!!! Thank you Chris and Premier for this very unexpected but amazing and special gesture. It was a wonderful addition to our very enjoyable weekend in Lewes.
• J_Craine279 (10/5): Lovely stay - Really pleasant and comfortable stay. We were made to feel very welcome and the staff were happy to help us when we asked for guidance / advice / help. Only downside was that the free WiFi was a bit slow but I’m trying to find fault We enjoy staying here for this reason
• 12lynnf (6/5): Not worth the £200 I paid - Room was cold even though I had the heating on all night. Booking in was ok even though when I booked the room via the call center I was told I could pay part cash part card not told i needed ID. For the price I paid I woud expect free breakfast and parking. The room as clean and big enough for my needs, whist at a training course we had a coffee break and I asked a tall guy with glasses for some cups andhe shouted at me you'll have to wait they are in the dish washer and we are short staffed. Another paying customer also asked for ome plates and he was also shouted at by the same staff member and because a shouting match. We also asked for some water for the training course and was told wont be getting any.We waited 15 minutes for some one to empty the dishwasher wich was finishing the cycle when I asked for cups
• wizandfitz (10/5): Good location for Lewes town - Good location Clean and comfortable with friendly staff. No dedicated parking. 2 hours max pay and display next to hotel, free after 5pm
• Go28330814413 (10/5): Two night stay at Lewes Town Centre Premier Inn. - A great team work at this Premier Inn. Arriving at 7 pm the reception was excellent. The person on duty gave us all the information about parking times and charges (the hotel doesn't have its own carpark), and the catering on offer until 10.30 pm. Breakfast was more than adequate, with cooked or continental breakfast available until 10.30 am. All the team were welcoming and keen to be of service. I highly recommend the Premier Inn in Lewes Town Centre.
• jackied974 (10/5): Excellent!! - Can't fault anything about this place. The staff, rooms and food were tops. 5 stars all round. We'll definitely be going back!!
• Q5325UJjanp (10/5): Brilliant - Bogdan is an absolute diamond who pulled our all the stops to help us find our running shoes we left behind - cannot praise him and the team enough
• Pete2012_12 (10/5): Happy with this hotel will stay here again. - Good location, easy to walk to the city centre, car park across the road at a good price, a good price for a hotel in Liverpool.
• H2571QGkristinas (6/5): Kettle in the room be thoroughly cleaned of any chemical residues from recent maintenance. - To Room Service / Hotel Management: It is essential that the kettle in the room be thoroughly cleaned of any chemical residues from recent maintenance. After boiling water and preparing coffee, the resulting taste is unpleasant and acidic, rendering the beverage undrinkable. I kindly request that this matter be addressed as a priority to ensure the appliance is safe and suitable for use. I feel nauseous all evening after this.
• N5017QPcarolw (10/5): Comfortable room and very central - I stayed at the Premier Inn, Lewes town centre for one night in Sept 2025. It was very convenient for access to cafes and antique shops in the centre. The car park next door is not part of the Premier Inn but as I arrived on a Sunday parking is free until 9am on Monday. Very comfortable room. I did not have any meals there as I was going to a party and had planned to go out for breakfast. There was a power cut around 11:30 pm but power was restored in around 20 mins. Staff at reception were helpful with my WiFi connection. The price with add ons for early check in, faster WiFi and charity donation was not cheap but I would go back
• Earlybird37 (8/5): Eat elsewhere - Hotel was clean and comfortable and the staff were friendly. Recommend using the Bomber Command cafe for breakfast rather than the Beefeater. We ate in both and the food was better and the surroundings much more pleasant at the Centre, which is only 5 minutes walk away and opens at 9.30.
• davosuzuki (6/5): High price for average facilities - Very average especially for the money, 400 quid for 2 rooms was ridiculous. Wouldn't mind but everything was very very average.
• keentrek (8/5): Good location. Friendly helpful staff - You get what you expect albeit, at an average £150 per night for a twin room, at a price. One duvet had large stains on it visible through the duvet cover but this was quickly sorted with apologies. All you can eat cooked breakfast was £10.99 per head in addition and selection was good. Well located just off the ring road and just on the edge of the city on a main route in. Room was clean and comfortable and beds comfy. The basic free WiFi was painfully slow but the better service internet came at a price which I wasn’t prepared to pay. In this day and age charging for WiFi is poor.
• marytheresam2022 (8/5): Central location and comfortable hotel - My son and I came away to see Deacon Blue and we stayed in the Premier Inn at Vernon Street nice big family room with decent size bathroom.... Actually is quite quiet been at the back of the building ....Good night's sleep & not a bad breakfast..Would recommend coming here as its central and right near to Liverpool one and plenty of eatiers and bus and train links...
• G3373PBlisaa (10/5): Exceptional Service - Fein provided exceptional service. He was kind and very helpful and went above and beyond in assisting me. I was on my own with a hip injury, which makes it painful to walk. He didn’t make mention of it and helped me carry dinner items to my room.
• arthurtc2024 (10/5): good staff - Having just returned from premier inn lincoln in canwick hill I realized I forgot my electric toothbrush.I called them and received it back in just a few days. clean and great service premier inn thank you guys
• Delamain68 (4/5): Not Good for Business Clients!!! - Do not stay here if for Business, The WI-FI is slow and even upgraded to the (so Called) ultimate WI-FI for a charge of an extra £5 per day!!! Think Premier inn on the whole has to think about advertising for Business customers, you can go to much cheaper (better) places, AirA&B, local Public Houses and other Hotels just outside of Lewes where the WI-FI is secure and better, also cheaper. I stayed for 3 nights at a cost off over £450, Beds Comfy, quietness good, Did not try the food (breakfast is not included in the price), More people were getting Take way's then eating in, Parking is at a extra price!! Should the reception now ask the customer, if they would like the room cleaned each day, rather than the customer asking for it to be cleaned? Not good overall, Premier Inn needs to put the Premier part back into the hotel rather than just the name!!!
• 2509Jill (8/5): Conveniently located, comfortable hotel - This hotel is in the town and very convenient for the train station and for buses, so the journey by public transport to Brighton couldn't be easier. The hotel is located by a public car park which has EV chargers just at the bottom of the steps to the hotel, but be warned that there is a market on some Saturdays, so parking is restricted at these times. There is, however, an NCP carpark less than 2 minutes walk from the hotel and at £5.50 per day is reasonably priced. Hotel staff are happy to advise about parking. The room was quiet and clean and the staff were friendly and helpful. Kettle etc in the room and tea bags, coffee and milk are downstairs in the reception.
• davidwU9284KU (2/5): So Much for “Good Night’s Sleep” Refund - On August 21st myself and three friends stayed at a Premier Inn in Liverpool for two nights. What ensued was a catalogue of problems, the worst being that on reaching the room, the toilet didn’t work. Five and a half hours later, after several complaints, and still with no working toilet, we were forced to repack our cases and move rooms. This at 10:45pm and long past my bedtime. Premier Inn offers a full refund if you don’t get a good night’s sleep, however our problem apparently did not meet this criteria. Instead, it was classed as an “inconvenience” (did they mean no convenience?). After lengthy email exchanges, I was eventually offered, as a “goodwill gesture”, free breakfasts and reduction in part on the room cost. Not being an unreasonable person, I accepted this offer, however three weeks have now passed, and despite even more emails, I am still awaiting this refund. Apparently Premier Inn cannot find my credit card account details. I find this somewhat surprising as they certainly found them when I was paying for the room. I have now sent copies of my credit card statement, so you might ask how difficult can the repayment of an agreed refund be? I am convinced this is a deliberate customer relations tactic to delay and delay, in the hope that you finally give up. Despite their advertising slogan “rest easy” and the promise of the good night’s sleep guarantee, I feel Premier Inn have little concern for customers or problems they encounter. Sir Henry, I suggest you find a more customer friendly company.
• nicktM955LU (6/5): Poor service ...........not Premier service - We booked the Lewes Town Centre hotel as we were attending a wedding locally at Pelham House, a great venue, a very special occasion, the wedding of 2 very close friends and colleagues. We arrived (an overall party of 6) and after checking more than once before travelling we were promised a) that we could use a room to change in as it was not possible to check in early unless we paid £15 per room and b) that we could leave our overnight bags in a secure location at the hotel whilst we were at wedding. On arrival there was no welcoming good morning greeting from the 3 staff chatting in the restaurant area (frankly, it seemed as if we were inconveniencing them by disturbing their chat) and we were told that no room was available to change in but "we could use the toilets". After we had changed, the 3 staff were nowhere to be found, we tried but could not locate a staff member to arrange the storage of our overnight bags. We tried the buzzer on the reception desk several times, walked to the ground floor and checked the restaurant area – no one to be seen? As a result, and because there were no spaces to park overnight in the adjacent NCP, we had to drive and park Lewes Train station and bring our bags back with us after the wedding - a 10-minute walk not ideal with 2 heavy bags. Given that the staff were aware that we wanted to leave our bags I cannot comprehend why they would all disappear and not be available to assist? The room itself was ok but with not option to open a window, even slightly, it was very stuffy. The shower was good, but the TV was just a fuzzy picture on every single channel (photo below) the WIFI signal was weak and erratic and there were very basic quantities of 2 tea bags and 2 coffee sachets with limited choice. No fruit or herbal teas, no decaf options…………very basic. Overall, we were very dissatisfied with our experience, sadly the staff did nothing to enhance the reputation of the hotel, and we will not be rushing to return anytime soon
• K1511IKsteveb (4/5): A tired city centre hotel desperately needing some TLC - I frequently travel to Liverpool for work and as my normal hotel wasn't available booked at the nearby Premier Inn close to Moorfields Station. I generally like Premier Inns as you know what you are getting and they are keenly priced, but sadly this one fell short. Other reviews have commented on the lack of available staff and need to use the automatic check in and that was my experience. I found the machines less than intuitive, mainly because it wasn't immediately obvious to me how you set up your room key. The hotel itself looks very tired and is in desperate need of a refurb. My room itself was basic, the curtain rail was partly broken, the carpet looked to be about 30 years old, but otherwise standard fare for an older Premier Inn. The sound of footsteps constantly thudding across the floor on my first night wasn't welcome and another sign that this building is a little tired now. I stayed for three nights and despite leaving my card out for the room to be cleaned it didn't get cleaned once. I think that's pretty poor quite frankly. On leaving the hotel for the final time, again there were no staff handy and the box for depositing keys was on a board which was not immediately obvious. Liverpool is a thriving city these days which has really blossomed in recent years with many new buildings and restaurants. Against this backdrop the Moorfields Premier Inn really is a bit poor and desperately needs some money spent bring it up to the standard you would expect of a city that is known for its warm welcome.
• CValenti-Burr (6/5): One night stay - Stayed for one night while in Lincoln. This was one of the older premier inn’s and is in need of an update to stay in line with other hotels in the group. However, the staff are friendly and helped with a couple of questions. But as always you can count on a comfy bed for a good nights sleep and a good breakfast.
• GoPlaces43419538200 (10/5): Another good stay - Nice hotel and well located in centre of town with lots of food options nearby. Short walk to the train station at Lewes. Hotel very quiet but that suits us perfectly now.
• Z8881IZlynnem (10/5): Amazing stay, and ryan was amazing - I would like to start by saying we all had a wonderful stay at the Premier inn Moorfields, From the minute we got there ryan was amazing, I would definitely stay there again, thanks to ryan
• ccook5728 (10/5): Very good break - Have just returned from this hotel, we enjoyed our stay of 2 nights booked the meal meal and enjoyed the meals at the adjoining Beefeater. All staff were very friendly Natalia was very friendly in the reception.
• vanessafM8134CY (8/5): Great value for money - We stayed here as we were attending a wedding nearby so just needed somewhere clean to sleep and have breakfast. Premier Inn delivered on that basis- it was also helpful to have the early check in at 11am, the bed was super comfy and the breakfast was very good with a range of options. Downsides were the parking. The parking behind the hotel is max 2hrs so we had to park at the station carpark for 24hours (which runs out at 4am the following day) and then remember to top it up for another 24 hours. I would say the station is a 10 min walk. The other minor downside is that they forgot to put another bath towel in the room- even though we had booked for 2 people...I managed to find a cleaner in the corridor to sort it out, however. Overall great value for money and great location!
• Tour25952857777 (8/5): Appealing consistency! - Another stay here as we have family near by. The consistency of the hotel is very appealing as your guaranteed comfortable beds and it's all very clean. I would say however that the price point is very punchy (even on a Saturday night) - over £200.00 for the night including breakfast which is the only reason I rate the stay a 4 out of 5. The hotel was very quiet so perhaps that's why! The service as always is very good though. When we arrived Oliver at reception was very helpful and told us about the meal deal offer and combined with a "kids eat free" add on promotion, it made a three course meal with drinks excellent value so at least that made up for it. The restaurant was very quiet (we were the only people in there for a good while) and the kitchen service was slow. Thankfully, we weren't in a rush but if we'd be hungry we might have had a different outcome! A shout out to Miles who served us very pleasantly and helped us with the bill at the end. The kids always love the buffet breakfast and no doubt we'll be back - hopefully at a more sensible price point!

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