Premier Inn Southampton City Centre - West Quay

Location: Southampton, England, SO15 1BA, Southampton, GB

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free WiFi
• Elevator
• Self parking (surcharge)

Rooms Available

• Standard Double Room, Accessible Bathtub

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Climate-controlled heating

  Accessibility - Vibrating pillow alarm

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace
  • Low-height counters/sink
  • Bathtub grab bar
  • Vibrating pillow alarm

• Standard Twin Room, Roll-in Shower

  2 Twin Beds

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Climate-controlled heating

  Accessibility - Roll-in shower

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace
  • Low-height counters/sink
  • Shower grab bar
  • Vibrating pillow alarm

• Family Triple Room

  1 Double Bed and 1 Twin Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

• Standard Double Room

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

• Superior Double Room

  1 King Bed

  216 sq feet

  
  

  Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

• Double Room

  1 King Bed

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

• Family Quadruple Room

  1 Double Bed and 2 Twin Beds

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

Guest Reviews

• V5898GXannap (10/5): Comfortable and convenient - Great location a few min walk from airport with great transport links. The room was a good size and comfortable. There were extra pillows, a vending machine, parking, and luggage storage. Check in is at 3pm, and we were able to check in at 2:30, and check out is 12pm, leaving time for a lie in.
• Venture53310153743 (8/5): Quick stop - Richard on reception very welcoming . Check in was effortless and quick. Room great Pub and food great no complaints at all
• darrellr822 (8/5): Friendly and attentive reception staff Richard and Lorraine - Plenty of parking, clean rooms, friendly staff, decent Beefeater restaurant next door. Handy supermarket also close by.
• Nick1251 (10/5): Great customer service. - Richard and Lorraine were great , very friendly and made sure I’d input my car registration into the car parking system. Richard reminded me of the meal deal offer which I took and booked my time for breakfast. Great service, thank you both very much.
• lozzzie (2/5): Premier Inn doesn't want disabled people - This company does not like disabled people. Despite my phoning to tell them I needed a walk in shower we were given a bath. Apparently they only have one accessible room and it was booked when we arrived. I wasn't told this on the phone. They said they couldn't guarantee but never mentioned there was no hope in hell.
• R6639HOamberr (10/5): ⭐️⭐️⭐️⭐️⭐️ Great Value Stay With Excellent Service - Genuinely impressed by the overall value for money. The location is incredibly convenient—just a short distance from the airport—making it perfect for a quick stopover or an easy start to a longer trip. The staff were consistently attentive and welcoming, always ready to help with a smile. It really added a warm touch to the stay. The hotel itself has clearly benefited from its recent refurbishment; everything looks fresh, modern, and very well maintained. The room was clean, comfortable, and equipped with all the commodities I needed for a smooth and relaxing stay. Highly recommended for those looking for a hassle-free, comfortable, and great-value stay!
• Trail29308897688 (10/5): What you would expect. Perfect premier inn experience - These guys checked me in quick and got stuff sorted when needed. Lorraine ann and richard are great and deserve a raise!.
• jonathanwD1019VV (10/5): Very good. - Friendly and helpful staff (Richard and Lorraine), room very clean and tidy. Location easy to find, and plenty of free parking.
• Escape42204857655 (10/5): Can't beat Premier inn - Receptionist Lorraine and richard are two welcoming people and very helpful to customers relations x always use premier inn hotels , this one in Southend 8 times and can't beat the welcoming and advice given by the receptionist x
• W3026YWmariusl (10/5): Best Hotel from the area - I had a really nice experience on my stay at this Hotel, it is the second time this year, the staff is very friendly and helpful and food is delicious. Thank you very much to Richard and Lorraine for looking after us and i am looking forward ti our next stay at this place.
• G4269MHpeters (10/5): Lovely staff - Richard and Lorraine were so friendly and helpful when I checked in - room very clean and a great breakfast next door too!
• markpF4464RH (10/5): Excellent - Best premier inn we have stayed in will be back. Many thanks to the Lorraine & Richard for many us very welcome. What was even better was that the carpark was free and the food was on the doorstep with great deals to be had.
• ManInABlueHat (4/5): Chaotic check-in - Chaotic check-in. One machine out of order, another would not process the reservation, leaving staff to handle a very long queue, while guests waited in a tatty reception area. On the plus side, the room was OK, and the breakfast excellent.
• davidpJ2255GR (4/5): Disappointed with room - Just stayed one night, rather disappointed with our stay, we have previously stayed here and never had a bad experience, this time its different, our room was cold and not properly prepared and smelled of smoke, the windows were open. The toilet seat did not fit well and made a clicking noise, we asked for another room and this was provided, disappointing was the bathroom again this has a smell, the shower is very poor and the extractor fan doesn’t work and the door handles are coming off.
• myramysie (8/5): Premier Plus room - We paid extra for the Premier Plus room. Online it showed the bathroom as having a walk in shower which as my partner has joint problems and we are pensioners, we thought would be perfect. However our room still had a bath in which you have to climb into, and the only difference was a glass screen and updated toiletries. The toilet roll holder was barely fixed to the wall, and could have come off at any time. Not what I expected for the extra money, and the Ultimate WiFi was hit and miss. I would not waste my money on the so called extras next time. We were disappointed.
• X5470LYsarab (10/5): Excellent service - Our stay at the Premier Inn was great. The rooms were comfortable, and everything was well looked after. Tahmid gave solid service both in the restaurant and at reception friendly, quick, and helpful throughout our stay.
• A1470VSruthw (10/5): Fantastic staff, lovely room, lovely staff - Stayed for 1 night after a long drive to the airport before flying the following day. We were initially greeted by a very welcoming and friendly staff who was helpful. Our check in was very quick and simple. The room was lovely and clean with all necessary facilities (and easy access to extra tea/coffees for the room) We had a lovely night sleep and simple check out in the morning. We also used the parking facilities for the 5 days we are away, this was a reasonable price which went directly into a donation box for charity which i thought was a lovely idea and would definitely encourage me to use premier inn for future :)
• A867CSmarkt (10/5): Top - I had a fantastic stay at this hotel. The rooms were clean and comfortable, the staff were very welcoming, and the location was perfect—just a short walk to West Quay Shopping Centre. I’d definitely stay here again
• sgandy (10/5): Great for a couple of nights - Great room, great service, great breakfast, and best of all the shower was the best I've had in a while. Overall, perfect for what I needed for a couple of nights.
• Bigtone1981 (10/5): Professional and friendly - Lorraine & Richard were very professional and friendly. I tend to stay once a month througj work and always feel welcome
• ElisabethH0786 (8/5): Attentive staff - Raman at reception was very helpful - she went out of her way to help me on various occasions. The restaurant manager was also very helpful when there were no tables available
• bobcD5104UR (10/5): Great - Spacious, clean rooms and exceptionally friendly staff made my stay wonderful. Great location and excellent value..
• carletonh2023 (8/5): Overview of the week - We booked in 03/11/2025 and left 09/11/2025. The room was clean but dusty in some areas, the mattress was very stained. The food has been very nice both for breakfast and evening meal. The downfall fall of the week was the process/service of how the evening meals have been. On Monday the dessert order was lost so had to re order as well they didn’t have all the items on the menu Tuesday we booked a table for 18:00 but nobody came to serve us until 19:15 Wednesday our mains order was lost so had to re order after a 45 minute delay Thursday they forgot my kids order leaving us to wait for his to come and our food was cold Friday my mains order was wrong (I wanted pizza with 3 toppings but when my order arrived I had different toppings that requested) I think Saturday was the only day everything seemed to have gone as expected. My only other complain was on the Sunday morning the fire alarm went off at 06:00, upon speaking to reception I was told it was a false alarm however it went on for 45 minutes. I would like to mention that Jason our server for the majority of the days had good customer relations, remembered our faces after a couple of nights service. You can definitely tell he is trying to please everybody but possibly too much work for what seems like 1 server. I would recognise him to be an asset to the business. I would like to compliment Karen I believe her name was (worked on the breakfast side of things), had conversations with us daily, remembered my sons name and played with him(he is 4 years old)
• LianneP8 (10/5): 5 🌟 - As always the staff in the restaurant especially Jason is so obliging and always goes above and beyond. New menu was a pleasant surprise. Southampton airport Premier Inn is always my go to place for a business trip and never disappoints.
• James8673 (10/5): Great hotel - Great service and plus room Ideal place to stay nice pub next door for meals Thank you to all and the cleaners done a great job Claire was very efficient
• joanney654 (10/5): Lovely hotel stay! - Had a wonderful stay at Southend Airport Premier Inn. A very nice friendly welcome on arrival and throughout my stay nothing was too much trouble and the staff are all very kind and helpful. The room we stayed in was modern, clean and comfortable. A very pleasant stay and nights sleep. Thank you team!
• pearlo559 (6/5): It was okay! - Hsk kept knocking on the door and disturbed our sleep even tho the checkout time was at 12. Overall the room was clean and nice.
• T1266ZMmikec (8/5): Great stay at Southend Airport Premier Inn. - Very happy with my stay at this hotel. Close to the main road, supermarket right next door if needed. Great pub. Staff are friendly. To mention a few names Richard and Alice. Would recommend this hotel to all my friends and family.
• Rogerstone22 (10/5): Very restful atmosphere. - Best Premier Inn we have stayed in. The staff were exceptionally helpful. Nothing was too much trouble. Very rare in my experience
• chipstickl0u (10/5): Great place, with an even greater team - Premier Inn Southend airport has become a secondary home to me now due to work commitments. A great Premier Inn, supported by an exceptional team! A big shout out has to go to Richard and Alice who go above and beyond to make my weekly stay a great one. From extra heaters on an exceptionally cold night to supporting me with cutlery for my takeaway order- nothing is too much trouble. While my journey from up north is a trek, it’s comforting to know that when I arrive I’m met with a smiley friendly face and I know I’m in great hands. What’s clear is all the team here really love doing what they do. Engaging, professional and offer me genuine warmth- exactly what you need when you’re a female solo traveler. Team Premier Inn Southend- thank you!
• T8791AQbrianc (4/5): Shocking - Shocking Mushy peas more like mushy pea !!! Food is so so poor How is this fish chips and peas Sorry absolute joke Stayed for business would not stay if I paid
• suz380 (8/5): Great restaurant service - Great service in the restaurant from Jason. Single female traveler and felt very much at ease and looked after. Food was sufficient and tasty. Would return again when in the area.
• Kimmo26 (10/5): Comfortable, affordable and super convenient before cruising out of Southampton - The location near the port as well as near shops was very convenient. The room was very clean and comfortable. Both the dinner and the breakfast we ate there were yummy and fairly priced. There is no checkin counter, you use the self checkin kiosk but it was simple and efficient. The only downside is that there no parking directly at the hotel and not drop-off/checkin parking either but it wasn’t such a big inconvenience since there is th shopping mall parking lot right behind the hotel.
• Xavina (8/5): Practical, good for one night or two - Good food and simple/practical stay with all the essentials. Temperature control in the room was poor and you check in on a machine
• katdL8926IL (10/5): Easy, friendly, great nights sleep & great location - Amazing accommodation- so close to Westquay and town, staff absolutely amazing & so friendly & helpful. Great food and a wonderful nights sleep every night!! Rooms & hotel spotlessly clean. Wonderful stay all round. Could not recommend it more - we cannot wait to go back! 😊
• Storyteller827238 (10/5): Always clean and comfortable - I frequently stay here on business and this stay was, as ever, excellent and comfortable. Raman was especially friendly and attentive, welcomed me on arrival and made me feel very much at home.
• sueh485 (8/5): Helpful and friendly - Jason was very helpful and allowed us to park for the evening as we were meeting family. He dealt with our request for information about our guests with sensitivity and followed gdpr guidelines.
• treceld (10/5): Lovely - Raman is always so helpful and brings a smile to our faces always makes us feel welcomed and appreciated all staff as well
• alexdC2395LD (10/5): Great stay pre cruise - We use this hotel night before our cruise in Southampton. It’s in an ideal location 10 mins by taxi to cruise port. The hotel is well run rooms and bed always very comfortable. The breakfast and dinner deal for £26.99 is extremely good value. The staff in the restaurant are very attentive. The breakfast is one of the best we’ve had plenty variety and freshly cooked. Would thoroughly recommend staying here.
• Traveller2363 (8/5): Great location - Great hotel, located in centre, new hotel, clean, well presented. Self check in. Loads of car parks around the hotel and bar on site.
• H5682NWjanetv (10/5): Hotel for shopping heaven - Lovely experience great for shopping and amazing Staff always there to assist. Food is amazing and great value. Lovely clean rooms.
• nasimao2025 (10/5): Tahmid provided excellent service - We had a really great stay at the Premier Inn Southampton Airport. The room was comfortable, clean, and perfect for our trip. A special mention to Tahmid, who was a fantastic waiter friendly, attentive, and made our dining experience even better. Highly recommend!
• Jet67998497412 (4/5): Short staffed and no car park discount - Very short staffed. The bar staff have to help you book in...If you need help. We used to stay at this hotel the night before a cruise and use the closely situated car park as they had a discount agreement with the owners. They recently stopped this agreement and failed to inform us. So leaving the car for our on going cruise duration was very expensive.
• F287BTdannyg (2/5): Thieves!!! - Might be a great night sleep but watch they done rob you like we have been. Pre booked prosecco online with the booking didn't receive it as they had ran out. Told by the hotel we would be refunded and we haven't! Terrible service by the hotel I've chased them for over a week now to be told they can't do it speak to head office. The staff here should be ashamed!!!
• Annp572016 (8/5): Comfy clean rooms, friendly helpful staff. - Does what it says on the tin, comfy clean rooms, friendly helpful staff. Only negative, they were short staffed so had to wait over an hour for our evening meal
• 79FranF (10/5): Fantastic staff - I just wanted to say how wonderful Jason in the restaurant was. He single handedly ran the entire front of house for the restaurant including drinks. He was always there with a smile and made everyone feel relaxed and happy. He is a massive credit to this hotel. The food was good and quick for this style of hotel restaurant. All the staff I met were also lovely and friendly but Jason was particularly impressive.
• Y3906XZtrevorm (8/5): Great Stay - A very enjoyable stay would go back again no problem 😊 very helpful staff with good food. Happy to stay here every time in Southampton.
• mollykD8114HP (10/5): Excellent - An excellent hotel in a heart of city centre. Close to the cinema, shops and restaurants. Very comfortable before going on cruise. Staff is very friendly and professional and always willing to help. Breakfast was really busy when we stayed but nothing was too much trouble for the team. They are big credit to the company.
• TristQ (10/5): JASON was amazing - 7 of us on fire training JASON was amazing we had a great meal and a great price!! Would recommend anyone to come there and the staff were great.
• 158JohnR (8/5): Excellent Premier Inn - When I was working I usually used Hilton Hotels and had diamond status with all the perks that brought. Now I’ve retired, my hotel chain of choice is Premier Inn and this one at Southampton Airport hit the spot in every department. Comfortable room, amazing staff and I took the dinner b&b package and much to my surprise the food was fantastic! In the past I have had microwaved curry and lasagne etc, but here there is a marked improvement, excellent, well done!
• K884QErichardr (10/5): Great service in restaurant from Tahmid - Great food and service in the restaurant. Tahmid and the guy on reception were top drawrer - excellent customer service.
• hutchhunter (10/5): Excellent help from Nicky - I left my pillow behind on a Saturday. Emailed on the following Monday to see if they had it in lost property. Had a positive reply the next day from Nicky and had my pillow arrive on the Thursday!!!
• M169VVkarenw (10/5): Little City Break - Perfect little city break with my other half. Everything was just perfect from first day. There was an issue with hot water on the day but it did not bother us as this was not hotels fault. All staff we have seen were lovely and very friendly. Massive credit to the company. It has been very busy but they all have managed perfectly. Keep up the good job team. Hopefully we will be back again before Christmas :)
• jessicat1999 (10/5): Perfect before a cruise - We stayed here for 1 night before a cruise and it was perfect! it's in a fantastic location which didn't require us to need a taxi to the terminal the following morning. We booked a Premium Plus room and it was great. A nice large bed, seating area and the bathroom was very nice too. Shame there was no bath tub but for 1 night I don't mind! We will deffo stay here again before our next cruise.
• loopylou232 (2/5): Eaten by bugs - Bitten to death by bugs, it looked like someone had been bumped off in the room. Scratching so much during the night it made us bleed. I stripped the beds on leaving I was so embarrassed
• VQK (2/5): Disappointing Hotel - Do not stay here! Hotel rooms are not adequate. There is no closet, no refrigerator and no chair/couch other than table chairs. There is a huge space where a chair/couch can go, but it is empty. The room is basic. When I stayed, the hotel had NO hot water and we’re not apologetic for it. Didn’t even offer free breakfast for the lack of hot water.
• G3375URjamieb (10/5): Good as normal - As per normal Premier Inn lived up to its name, rooms were clean and beds very comfortable. All you can eat breakfast was on point again. The parking gift offer to me in my error was much appreciated.
• kirstyhE8460RT (10/5): Lovely stay with family - Perfect location and perfect stay! We stayed pre -cruise with my family and all I can say is WOW! From the minute you walk in everything looks so modern and clean. Yes - parking charges are now £15.00 for multi-storey car park but it isn't hotels fault and being in a heart of city centre what else can you expect?! This didn't bother us at all. All team that we spoke to were friendly and really professional so I would fully recommend this hotel to anyone! We surely be back next year.
• Markkar (10/5): Fabulous Experience - Stayed overnight before joining our cruise. Room very clean & comfortable. We purchased the meal deal to make life easier. Was served by Elle....what a complete & utter star she was!! Very friendly, brilliant rapport and just a bubbly character. Could not have asked for any better. Beautiful young lady. Upon Breakfast we were looked after by "Elles mum" who was just as attentive, we can see where Elles Character comes from. Thank you very much ladies for looking after us and making our stay that little bit brighter & enjoyable. ❤️
• stephenlW7650TJ (4/5): High parking charges - Parking charges are to high at £15 per night it makes it expensive for us to stay 4 nights at £60, by reading some of the reviews the parking only a few weeks ago was only £7 and double..The room was nice and a fresh feel but the work noise was horrible are on holiday and didn’t expect to hear the work at 7.40am 😡 I didn’t think we will be staying here again.
• Robert (10/5): A Great Place to Stay - The room was clean and very quiet during our two day stay. The hotel is located near city center and seems very safe. We enjoyed it.
• James (10/5): - Always a good experience you can’t go wrong with premier inns
• Wayne (6/5): - Nice property location, rude staff
• Chad (10/5): - Size of rooms
• D (8/5): - Great staff.
• Gerald (10/5): - For one night only, the food, room, and staff were great.
• Vicki (10/5): - The place was perfect! Will definitely go back!
• Xiaoyuan (10/5): Great! - Great location. Quiet place. Friendly staff. Nice room conditions.
• Elaine (10/5): - Basics but very comfortable. Love the irons and ironing boards on display at reception
• Mary (6/5): Fine if you don’t need more than a kiosk - A great location but putting customer service behind the bar was unfortunate. The bar/wait staff/check in help all were very overworked. I hated bothering them with a question that really needed answering.
• Marianne (10/5): - Modern rooms at a very affordable price. Very clean. Convenient on-site restaurant/bar in relaxing lounge setting. Highly recommend.
• Belen (8/5): - Todo correcto
• Robert (10/5): - Beautiful , spotless clean, staff so helpful.. Super location.We loved Southampton and enjoyed our stay after returning from our cruise.Definitely a 5 star experience.
• Gary (6/5): - It was ok. Had 1 hand towel and 1 bath towel. When I asked for more and some wash cloths I was told they don’t provide them but I can go ‘over there and buy some’. We were handed 1 hand towel and 1 bath towel. Stark. No luxury, if that’s what you’re looking for go somewhere else.
• Mei (8/5): - Staff were really friendly and nice but understaffed during busy hour. Waited 15mins to retrieve luggages in the storage area.
• Martin (10/5): - Veldig vennlig, gode fasiliteter til en god pris, nydelig frokost! Veldig flott rom også!
• James (10/5): - This property clearly prioritizes customer service. From the staff at the restaurant / bar to the staff assistance when I couldn’t do the automated checkin (Expedia reservations / non-UK addresses don’t line up with their system), you could tell that they wanted you to be delighted with your stay. Would definitely stay here again if I am in Southport.
• DAVE (8/5): - Very accommodating staff and good food. Very good location to harbor.
• Richard (10/5): - Very nice hotel. Enjoyed our night
• Daniel (10/5): - Wonderful room - modern bathroom, separate vanity & mirror to do makeup & hair. Breakfasts was very good. Bar & restaurant was nice. Location was great - close to mall & High Street.
• Valerie (8/5): - Great stay at Premier Inn, helpful staffs, perfect location, comfortable bed and good amenities. However, the hotel next door is under construction and we could hear some noise from time to time early morning.
• Maheswaran (4/5): - They gave us a handycap people’s room and bed us very low and all other rooms are booked and full for any changes.
• David (10/5): - Great location opposite a huge mall that has lots of options for shopping and dining. The hotel does not have parking onsite. There is a place for you to park for maximum of 10 minutes before you get fined. The actual parking is just behind, a multi-storey car park that is part of the mall. It has lift access for you to roll your bags and takes about 5 minutes to walk to the hotel. Friendly and helpful staff!

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