Premier Inn Belfast City Cathedral Quarter

Location: Belfast, Northern Ireland, BT1 2DX, Belfast, GB

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Front entrance ramp
• Express check-out
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Elevator
• Breakfast available (surcharge)
• Express check-out
• Smoke-free property
• Wheelchair-accessible public washroom
• Wheelchair-accessible on-site restaurant
• Handrails in hallways
• Handrails in stairways

Rooms Available

• Standard Double Room

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee

• Double Room

  1 King Bed

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

• Standard Double Room, Roll-in Shower

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Accessibility - Low-height counters and sink

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wheelchair accessible
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Low-height counters/sink
  • Shower grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

• Superior Double Room

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Bottle of water
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee

• Family Triple Room

  1 Double Bed and 1 Twin Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee

• Family Quadruple Room

  1 Double Bed and 2 Twin Beds

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee

• Standard Double Room, Accessible Bathtub

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Accessibility - Low-height counters and sink

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wheelchair accessible
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Low-height counters/sink
  • Bathtub grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

Guest Reviews

• K4724KZlyndam (10/5): Great central place to stay - Arrived early & able to drop our bags off until later when the room was ready(also same on departure day). Staff were friendly & helpfull & room comfy & clean. Also took advantage of the evening meal/ breakfast deal and the food was great. Belfast is a very walkable city so nowhere was very far away.
• 273rossn (4/5): Disappointing - Shower in our bathroom wouldn’t drain so we couldn’t even shower. We were given a disability room that we didn’t request.
• LINZ_S6666 (4/5): Bring earplugs! Windows have huge trickle vents which cant be closed and you hear everything! - For a hotel that advertises the best night sleep you'd think having huge openings in the windows would be an absolutely stupid idea. Upon arrival the room was freezing. We discovered both windows had multiple, inch square vents that freezing air was blowing into the room from. Unable to close them. No problem, heating was put on and warmed up in half an hour. But thing with holes is that sound also carries through. All night I could hear everything outside. Woken constantly by people on the street, cars, police etc. Shower was blocked so instead a spray you got poured on like a tap. Would not reccomend the room we were in. There may have been better ones but we were only staying couple of nights but I was exhausted due to lack of sleep :-(
• Trek27129890159 (8/5): My stay in Belfast - I good hotel with a great access to the city centre. Whilst I would recommend this and I would stay there again, my only comment where improvements could be made relates to attention to detail when making the rooms up and forgetting to top up the coffee in the room which… nothing works than waking up to find there is a lack of coffee …
• P8034CYrichardb (10/5): Central Hotel with helpful friendly staff - I stayed at Premier Inn Cathedral Quarter for 2 nights . Its in a great location fir shopping, eating out and bars . On arrival I was checked in by friendly reception staff. My room on 2nd floor had an issue that was quickly resolved by reception staff. New room was perfect 👌 Throughout my stay Lauren and Mauve from reception asked if everything was fine when I was in reception. They are a great team and an asset to the company as they are guests first contact from arrival to departure. Paulina from Housekeeping couldn't have been more helpful when I needed help with room temperature panel. Great stay on comfy room . Bar and Block restaurant bar connected to hotel has good offers . Will be back to this hotel next visit to Belfast.
• RachelSinclair (10/5): Clean comfortable room with great mattress and no noise from hallway or other rooms. - I am a fan of Premier Inns and stayed in London and now again in Belfast. Excellent value for money and central location. I would recommend
• vanpldinc1 (10/5): Fantastic - Just wow. I am disabled and a wheelchair user. The staff have been incredibly considerate, kind and helpful. Really have enjoyed my stay. The staff can't be complimented enough. Sich warm caring people. Congratulations
• Bmoe (10/5): Great location, very clean, lovely staff. - Friends recommended The Merchant hotel it’s lovely but it’s very expensive so we looked for alternatives close by. This Premier Inn is on the same St. Great location to see all the sights. We were in room 123 . Found it very quiet it didn’t over look the rd. It is a twin room . Very clean. Spacious even. The bar is very good next to reception . It has a DIY Cold water station. Reception staff very helpful. We ate at 2 Taos wine bar along the sane St - great paella. Also Harlem Cafe great for lunch might need booking.
• AustinEdwards76 (6/5): Ok, But Premier Inn is Not Great. - Premier Inn is ok for one night, and one night only! The staff were nice and friendly, and one person was nice enough to fix the air con. Generally, it all looks nice(ish), but it won’t be long until you start noticing how dirty the place is. ie dusty, floors not hoovered, cob webs in the room, etc. The room we stayed in was ok, however they don’t clean the room unless you request it. We requested it three times, and the room was only cleaned twice in five days. And even then they only emptied the bins and made the beds (didn’t change the sheets). I’m not convinced they changed the sheets since the previous person, as there was a hair on a pillow on arrival. The toilet smelt of urine when we arrived, and wasn’t clean at all while we were staying. The window did not open, so the only fresh air came in via the airflow system, which we struggled to get working properly. Considering how expensive it was for a 3 star hotel, they could have done better. Apart from that, it was fine. I doubt I’ll be staying again though.
• ACS1211 (8/5): Great value stay in central location - Stayed here for 3 nights - very enjoyable stay. Comfortable and spotless room. Great location and very close to bus stop for the airport. A short walk from the city centre area and easy to walk everywhere. Great breakfast, reception staff were all very helpful. The central location means there's noise from the street late at night/early hours of the morning so just something to be aware of. Overall great stay and great value. I'd stay here again if I visit Belfast in future.
• sineadm191 (2/5): Absolutely disgusted at the treatment of my 18 year old daughter at this hotel last night. - My daughter and her friend had a room booked at this hotel on halloween night as they attended a gig at the telegragh building. When they returned to their hotel afterwards they were denied entrance by the night time security who was standing with a clipboard asking names of people booked in which is understandable as lot of young people attended the gig. She was booked in along with her friend and was not even allowed in to collect their belongings until her partner intervened but she was still not allowed to stay...he was not asking to stay just making sure his partner got safely to her hotel. This was disgraceful behaviour and left two 18 year old girls alone on the streets of belfast, both paying guests with nowhere to go. They were rushed to collect their stuff and a pair of doctor martens worth £220 were left behind which the hotel is denying knowledge of and also an apple phone charger worth £20..I will be taking this further with the hotel itself and find it absolutely disgusting behaviour on the security guards part. An email will be sent to the premier inn to take this further.
• chriscosens (6/5): Lost property frustration - Stay was as you'd expect from Premier Inn, no complaints there. However trying to contact the hotel by phone or email about a kindle that was left in the room has been impossible!! No reply or acknowledgement whatsoever.
• E5148BEharryt (10/5): Rediscover a perfect gem - I visited this branch of Premier Inn a few years ago and was not impressed...HOWEVER...the hotel has undergone a transformation and has what I can only describe as world-class service, value and quality of food. From reception to final good bye, our experience was a delight. The "Meal Deals" are superb value with breakfasts that compare with the very best of hotels, the restaurant meals were delicious. I even had a rump steak without an expected surcharge. My wife had sirloin with only £7 added to the meal deal price. Both steaks were perfectly cooked and delicious and the menu had a wide range of other choices. Desserts were beautiful. The hotel's location is ideal. Surrounded by shops and shopping centres, pubs, restaurants and clubs, and nearby buses to take you to any other part of Belfast.
• E205IAheatherm (4/5): Poor experience - We had to wait to check-in as they were having card payment issues with their machine and after our flight being delayed twice we just wanted to get to bed. We also needed the toilet and they wouldn't let us use a toilet until we got checked in, until I had to say I'd have an accident if I didn't go. Then we had to check-in again the next day as my friends card payment hadn't went through. We were treated poorly and for the price of the room did not think this was value for money.
• Z6540FTanthonyt (6/5): Customer service falls short - Spent 2 nights on a visit to the Titanic museum and Belfast. On arrival in our room we discovered the key card slot was broken and stuck on the wall with black tape. As a result the electricity supply kept going off and leaving us in the dark. After complaining about it at reception we were initially told the hotel was full so we couldn't move rooms, we'd have to put up with it overnight until the manager was back in the morning, and he'd see if he could find some more tape. We pointed out it wasn't possible to use the bathroom without any electricity and it was unacceptable to expect someone to stand with their hand on a live power supply in order to be able to see. Eventually we were given an alternative room. The following morning I tried to use the hairdryer - it kept cutting out whilst I was using it. My husband went to reception and was told a replacement would be brought in 10 minutes. 15 minutes later it arrived - but the staff member insisted on telling me that it wasn't faulty it was basically me not holding it properly (which it wasn't as both me and my husband tried it and it just kept cutting out) . Downstairs to breakfast - no hot breakfast (for which we had prepaid) and only buffet. As we were in a rush we had no option but to accept. Magda the waitress said the difference in price would be refunded. The following morning hot breakfast was available, we asked Magda how we were supposed to get the refund - she said I told you to go to reception yesterday and ask for it. No you didn't we replied. Oh yes I did was the response.... No she didn't she only said you will get the difference refunded.... Why would we be asking her 24 hours later if she had told us previously? In short - hotel ok for a budget hotel for a couple of nights... Would I stay again? No.. nor would I recommend unless the staff change their attitude - what happened to the customer always being right? I know how to use a hairdryer and a minimum to be expected in a hotel room is an electricity supply, and not a live socket held together by tape which you have to hold in place to get the lights to work....
• CaitlinStewart2702 (10/5): Very comfortable and next to great bars and restaurants - We always return here as it is right next to great bars and restaurants as well as being extremely comfortable! The bar and block restaurant which is attached is lovely this time we only went for a few drinks before we headed out and it was really enjoyable! We already can’t wait to book to come back
• Traveler04561684606 (10/5): Support and love, I will never forget. - Due to a family emergency we checked in and were immediately greeted with an incredible kindness, empathy and care, which was so sincere that I almost cried. We were upgraded to a plus room which we loved and made our stay even more restful. In the morning there was a note along with a box of chocolates left for us outside the door, this support in our time of need helped us to get through a very hard day, I cannot thank the team enough for their care and love during a black time we thought we had to walk alone. You will never walk alone with a team like this, caring and supporting you. Love you guys. Brian and Leela
• raymongey (10/5): Would recommend! - Friendly staff, clean and overall nice place to stay - would recommend. Right beside lots of restaurants and pubs / cafes.
• Farmps (6/5): Average hotel good location - This is our second time staying at this hotel and we chose it because of its excellent location in the city. Check-in was good and efficient. Our room was fine It was clean so no complaints there. I have a bug bear about hotel kettles and they should be emptied of water before the next guest checks in this one wasn’t and it then makes me look more closely at the cleaning standards. I used the two additional pillows in the wardrobe only need to find that neither had a pillowcase on them. It really isn’t acceptable. I did rectify that the next day but it shouldn’t have happened in the first place. The hotel was fine for the two nights that I stayed there did the job and it was reasonably priced. I’ve left a separate review for the bar and block restaurant attached to the hotel. But to summarise - the service in the restaurant was slow, the food was good however breakfast on the first morning was poor as there was no chef and all you could get was Continental even if you’ve paid for the full breakfast - to be fair to the hotel, they did refund the difference to those who were unable to have the full breakfast but it does worry me about the staffing levels in that restaurant. And the bar for the two days that we were there didn’t have any Guinness that really shouldn’t happen.
• christinebE5809DW (2/5): Very disappointed - My daughter has just arrived to this hotel of witch she though she had booked but she had booked the hotel in England instead by mistake the fella at reception was so rude to her saying do u not realise what u did really hatefullyshe is only 21 years old and is socially awkward i stayed in this hotel many many times but definitely will not be back manners costs nothing
• Linda (10/5): - The staff there is amazing, the rooms are big and the beds are amazing. There are a lot of excellent pubs close by. There are cookies and candy and fruit in the lobby! My friend and I left our passports in the safe in our room we were on a bus heading to Ireland! They went and got our passports
• Jesper (6/5): - Vores toilet virkede ikke sagde det efter 1 overnatning. De ville tilkalde service. Virkede heller ikke på 2 overnatning. Så det gik ikke så godt med det. Slidt hotel. Morgenmad var udemærket.
• Shirley (8/5): - Staff were helpful. Facility was a bit older. Water pressure not great. Location was convenient to restaurants.
• Francine (6/5): Room good, location great hallways filthy - Size of room was great, location was excellent. Although the room its self was clean the hallways looked like they jad not been vacummed for a month. Corridors littered with dirty beer classes.
• Tanya (10/5): - This is a great hotel to stay at to walk around central Belfast and the Breakfast is fabulous. Highly recommend staying here.
• Todd (10/5): - Very friendly and helpful staff. Close to dining options. Could definitely hear some street noise. Parking is at a separate facility about 1 block away.
• Andy (10/5): - Very convenient location! Thanks to Debbie for amazing help and recommendations!
• Aurelie (10/5): - Muy bien ubicado, lo recomiendo
• Naja (10/5): A hardy recommendation - A quick overnight trip while staying at the Premier was just perfect. We were able to drop our luggage, take a walk around and return to a welcoming front staff
• José Eloy Hortal (8/5): - Good stay
• Josef (6/5): - Zentral gelegenes Hotel, das wenige Minuten von der Fußgängerzone entfernt liegt. Vom Bahnhof ist man in 15-20 Minuten zu Fuß am Hotel. Die Zimmer waren normaler Standard, das WIFI war etwas holprig oder gar nicht vorhanden, was möglicherweise auch an der obersten Etage lag. Der Bettbezug hatte Flecken, was nicht so schön war. Das Frühstücksbüffet war sehr übersichtlich, von 2 Kaffeevollautomaten ging einer gar nicht, der andere ging so halb (Kaffe ja, Cappuccino und Latte gingen nicht, da nur kalte Milch raus kam).
• mark (10/5): - This was a quick overnight before catching a train. Excellent location for tourist attractions all walkable or quick taxi/Uber
• Ellen (10/5): - Great area in Belfast. Enjoyed our stay.
• Olof (4/5): Room double charge mess-up - We have previously had pretty good experiences with Premier Inn, but this time it was rather poor. When arriving we were requested to pay for the room. This surprised us a bit since we were under the impression that we already paid for it when making the reservation. We figured that the staff knew what they were talking about and hence we paid. When later checking the bank statement, I noticed that we had now indeed paid for the room twice. I went back to the reception but was informed that only the manager could sort it out and we were told to return the next morning, which we did and got it sorted out in the end. This was a really lousy start to our stay in Belfast and the first evening was really stressful when we were double charged and not knowing how easy it would be to get it sorted out. We feared being trapped in a blame game between hotels.com and Premier Inn. Since a credit card refund always takes a few days, this also led us to being somewhat strapped for funds for a few days until it cleared. I quite frankly expect the hotel to be able to keep track of if a booking is already paid or not. That should not be my responsibility as a guest. It would also have been so much better if the confirmation e-mail from hotels.com had clearly stated if additional payments upon arrival is needed or not. Also: 1. the free Wi-Fi was rather poor. 2. It would have been great to have had prices in the menu for the draught beers which were for mysterious resons missing.
• Erin (8/5): Worked for my needs - Staff were very friendly and helpful. If you're walking from Grand Central Station to here, it's at least minutes!

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