Premier Inn Bury St Edmunds Town Centre

Location: Bury St Edmunds, England, IP33 1RX, Bury St Edmunds, GB

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Breakfast available (surcharge)
• Self parking (surcharge)

Rooms Available

• Superior Double Room, Roll-in Shower

  1 King Bed

  213.5 sq feet

  
  

  Food & Drink - Mini-fridge and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom and shower/tub combination

  Accessibility - Roll-in shower

  Need to Know - Housekeeping on request, towels not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • Bottle of water
  • Wheelchair accessible
  • Bedsheets provided
  • Towels not available
  • Low-height counters/sink
  • Bathtub grab bar
  • Shower grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

• Family Triple Room

  1 Double Bed and 1 Twin Bed

  213.5 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

• Superior Double Room

  1 King Bed

  213.5 sq feet

  
  

  Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom and shower/tub combination

  Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Private bathroom
  • Bottle of water
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Towels not available

• Double Room

  1 Double Bed

  213.5 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

• Family Quadruple Room

  1 Double Bed and 2 Twin Beds

  213.5 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

• Standard Double Room, Accessible Bathtub

  1 Double Bed

  213.5 sq feet

  
  

  Sleep - Bed sheets

  Bathroom - Private bathroom and shower/tub combination

  Accessibility - Grab bar in shower

  Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Towels not available
  • Low-height counters/sink
  • Bathtub grab bar
  • Shower grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

• Standard Double Room, Roll-in Shower

  1 Double Bed

  213.5 sq feet

  
  

  Sleep - Bed sheets

  Bathroom - Private bathroom and shower/tub combination

  Accessibility - Vibrating pillow alarm

  Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Towels not available
  • Low-height counters/sink
  • Bathtub grab bar
  • Shower grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

Guest Reviews

• Daniel (10/5): - Staff were friendly and professional. Room and other areas of the hotel were clean. Breakfast was very good. I recommend staying at this hotel.
• S4808IEbills (10/5): One night stay over. - Excellent staff. I only used the hotel for accommodation. Excellent position for walking into town. Only downside was the cobweb over the bed.
• Travel32921399734 (10/5): The best Premiere inn we’ve visited! - The best premiere inn we’ve visited. The inn is situated well for the cathedral etc . The rooms are light and comfortable The staff are helpful and friendly . Clean comfortable and friendly . Can’t wait to return!
• 729heatheru (10/5): Lovely calm place to stay - Absolutely lovely welcoming people , with a sense of humour and fun .Especially Madalina . Well done Heather Easy to locate , quiet , food smashing .
• georgemihaitap (10/5): Perfect - Location is perfect, rooms are cleaned and the staff is friendly. Madalina was very nice and helpfull to choose our dinner
• simonwJ6534GE (10/5): Amazing - Julie was very welcoming and helped sort out an incomplete payment issue with our booking due to a minor issue on the system. Julie immediately identified the issue and understood how to rectify the problem straight away. Myself and my colleague had a very long drive and was very impressed with her skillset and thankful of her abilities and managed to getting checked in without much drama. Julie is a credit to the company and I would recommend anyone to visit/stay at this hotel.
• matthewvR2658CM (10/5): Julie at the front desk was fantastic and very helpful. - Julie was fantastic. Very welcoming and answered any questions. She helped sort out an issue we had with the last minute booking.
• Mimi123StIvesCambs (4/5): Great location - poor standard of rooms - Mould in windows Mould in bathroom Stained carpet Stained duvet Expensive considering tired decor and state of small room.
• A2898AAdavep (10/5): Little business trip - Fantastic venue ideally located for exploring bury St Edmunds, rooms clean and tidy food is great. Julie was really helpful would stay again 👍
• Coatdazur (10/5): Brilliant stay! - Lovely welcome from Maddalena & Julie. Nothing was too much trouble for them! Spacious & comfortable room, relaxing! Really good breakfast , including fresh fruit. A smiling, friendly Chef in the kitchen. Brilliant, central location in such a beautiful place. Much reduced parking fee for the 48 hours we were there, so, all in all, a very successful stay! Thank you Everyone!
• T407MVyvonneo (8/5): Great location in Bury St Edmunds - Good location. Easy walk into town. Super room with comfy bed and all amenities. Hearty breakfast and good choice of food.
• W5906USamyr (10/5): Great hotel in Bury St Edmonds - I stay almost every week and the staff are great! Madalina is lovely. Always wanting to do a good job. As are the managers. The premier plus rooms are great as is the free WiFi it comes with.
• SKFletcher (10/5): Two night stay - Service was professional and helpful. The breakfast was good, but the dinner was a bit hit or miss. The room was clean, but the bedside table was opposite side to plug socket and the normal rust and scum around the soap dispenser was no surprise. It's in a nice location and overal, not a bad place to stay
• edg477 (10/5): Julie is a star! - Huge shoutout to Julie at the front desk. She was incredibly warm and personable, and made my experience feel comfortable and reassuring. Even though I was far from home (New York), I felt like I was in good hands.
• chriswF1276OU (10/5): Julie - Quick check in by Julie , what a cheerful welcome after a long drive. Location is perfect and Julie helped us with suggestions of outside dining . Premier inn what at asset to your company Julie is
• D1034JEianr (10/5): Julie - Fantastic welcome by Julie and great restaurant service, very welcoming and polite . Hotel is quiet and clean - very happy guest
• CJS9864 (10/5): Fantastic - Excellent customer service . Immaculate room . Great breakfast . Easy to locate and parking for £5 for 24 hours onsite . We I’ve been before and will definitely come again .
• Sunshine66541295556 (10/5): Great reception 👏 - Great location, lovely hotel. Special recognition to Julie on reception, really helpful and friendly! Thank you, will book to stay here again in the future
• vivienne156 (10/5): Perfectly placed for Priory and Historic town visit - Perfectly located for walks in the beautiful Priory gardens and a short walk through a miriad of lovely shops to the town centre. The family room was spacious ,clean and very comfortable .
• sharonmC9378LV (10/5): Pleasurable - Always excellent service , Julie and Sophie in particular were extremely helpful, nothing too much trouble, food absolutely brilliant , great choice for breakfast and plenty of it. Great start to the day
• ChrissyKyte (8/5): A great position for the town - A typical Premier Inn. You know what to expect. This one is in an excellent position to visit Bury St Edmunds. All staff are friendly and helpful. Julie was on reception on our arrival and was very helpful. Room was clean enough but had to ask for an extra towel as there was only one and the tea and coffee hadn’t been replenished. Only little things but why we can’t rate it a five.
• SomersetStuart (10/5): First rate service - a credit to the staff - We arrived late travelling from Somerset and Justin was extremely helpful sorting out our check in and car park arrangements. The following morning we had a late breakfast and were pleasantly surprised by the care and attention we received from the breakfast team comprising Fran, Lisa And Sigyn who went above and beyond our expectations from this hotel chain. As we had a funeral to attend later the same day we were able to use the foyer as a waiting area before we departed. During this time the staff were always asking if there was anything we needed, again a lovely touch. We would definitely use this hotel again if and when we are in the area.
• Kindle66 (10/5): Can't fault, it was fabulous. Well looked after by Liam and Lauren from night staff. - We randomly pucked this Premier during a long journey when it became clear we werent goung to make it to pur destination that night due to multiple diversions. We arrived after midnight after 6 hours of driving and received the warmest of welcomes from Lauren and Liam. When they heard of pur journey they wanted to make sure we had a drink and checked we haf eaten. We sat at the bar for half and hour and Liam was bery attentive. Wr had a lovely room, very comfortable bed and when we came down for breakfast Liam had just finished his duty and but came over to ask if we had slept and again after we had finished our fabulous breakfast.
• jennyfI3889VI (10/5): All round first class - First class for absolutely everything. Such efficient, happy staff. Very clean and warm, comfortable accommodation with fabulous food.
• NerdyFerdy (2/5): Don’t bother if you don’t like puffed up pillows - Only one size pillow that always gives me a stiff neck (no alternative pillows available at reception). The only saving grace to this hotel was it wasn’t located near a busy road junction so not too much traffic noise. Breakfast buffet was ok
• Elena (6/5): - Did not get room service until I requested it which was disappointing
• davidpS3324ZT (10/5): 10/10 - Absolutely fantastic hotel. the room was small but comfortable, the new menu is delicious with a lot of choice. The staff made me feel welcome as soon as I walked through the door.
• william (8/5): - Staff would go that extra mile, clean, welcoming lobby
• G3357TVmattheww (10/5): Top class - On 15th August 2025 myself and my now wife had the first part of our Legal ceremony. We stayed at the Premier inn A14 with our best friends and witnesses who unbeknown to us had spoken with the premier inn on our arrival and asked for our room to be able to check in early and gave them a just married banner to put in the room for us while we were out. The staff at Premier inn A14 done more than just that they even left us a bottle of champagne on ice waiting for us on our arrival back at the hotel at no charge. Thank you to the staff members who did all this for us you know who you were, it was very much appreciated. Many Thanks
• U5801ACjennyh (10/5): Thanks France - Always enjoy staying at Premier in, but this time want to say a special thanks to France. When there was a small fault with the aircon in our room on a very hot night, she really went out of her way to quickly solve the problem. Thank you!
• Navigator30109837823 (10/5): Absolutely brilliant - Stayed at this hotel for a trip to the races. We were looked after really well by Lisa throughout the evening, who took the time to recommend places to visit in Bury. We also had a great breakfast and we'll definitely be returning in the future.
• Paradise674408 (10/5): Great Customer Service from Mason! - Mason was so helpful just want to say thank you! Just a short stay but as always premier in is not the prettiest but always a good nights sleep 😴 the beds are so comfortable
• Q4243EQalessiac (10/5): Amazing stay - Amazing service upon check in and during the stay, very friendly staff, always attentive and helpful. The room was very clean upon arrival and is very quiet, just perfect!
• H5558OZwendyw (10/5): Good Breakfast! - I didnt stay here for a night but i came to visit my mother in law for her 70th birthday, place was really clean and the staff are so welcoming. Breakfast was fantastic and a good deal for just £10.99 and even my kids got to eat for free! Will definitely be coming back again soon
• 22philll (10/5): Great overnight stay - Great location for access, clean rooms, great food and a nice bar. Staff were incredably freindly and welcoming. Would deffinately stay here again
• X3704BLjamesh (2/5): A shockingly unpleasant and expensive stay. - It began so well with the easy check-in, but spiralled out of control after that. We stayed in room 218 on Friday night of 11 July. Dinner of fish and chips was inedible: dry, burnt and oven cooked to death. Cheap and nasty. The peas were hard and the chips no better than your local’s frozen. The mac’n cheese is tiny at £14 with one tiny piece of garlic bread served. The hotel kindly left us a poo stained towel which we discovered before breakfast!!! Enough said about that. The queue for breakfast with impatient parents staring at empty tins where bacon, eggs, mushrooms and hash browns should be was a sad parade. We consumed their tired continental, just to be safe. The only saving grace was the aircon in the room, and the pleasant staff members. A shockingly unpleasant and expensive stay.
• rajsU3142DM (10/5): Feeling welcomed and part of the team! - Premier Inn North is a fantastic place to stay. The staff are excellent - super helpful. The car park is safe and so too is the local area. The rooms are clean, comfy and suitable for short overnight stays. I’m here every week and the staff make it feel home from home. (The breakie is great too).
• bassams996 (10/5): Great Hotel - Great hotel and great staff. The team were fantastic and made me feel welcome from the moment I arrived. Highly recommend.
• E9391NDjacquelines (6/5): It's Just OK - I stay at this Premier Inn as it is convenient for work and on average 1-2 nights per month. This hotel is definitely deteriorating and needs an upgrade. Reception staff are always lovely and efficient. I only booked a standard room as they are getting very expensive. On arrival in the room (213) I was pleased to see a card on the side exclaiming how good the beds are. Alas mine was awful and made a loud squeaking noise every time I turned over and was very uncomfortable so I didn't get much sleep. The shower head holder was also broken so I had to limbo under to have a shower. The room was near to the main road and is only partially double glazed so lots of noise to disturb sleep. Its such a shame to see it deteriorate as its really handy with a big Tesco next to it so you can buy something to eat if you don't want a "ping" meal offered from a limited menu in the Premier Inn itself. Come on Premier Inn you can do far better as I have stayed in your recently upgraded Premier Inns in other locations.
• neilrC380VR (6/5): Terrible food - Rooms are ok staff polite But food it awful burger is like rubber to much microwave terrible food will not eat that crap again all microwave crap. Curry microwaved way too long how can they charge that much. Definitely ain't any chef here that's for sure. Better of eating for the chippy up the road
• Tour65206535502 (10/5): Excellent stay - We have just got back from a lovely stay at this hotel. Great welcome at reception by Lisa, very friendly lady who gave us some great recommendations of things to do with the children. Really nice breakfast, no issues, will definitely be returning.
• angelahP7420EY (10/5): Fantastic Accessibility facilities and helpful friendly staff - Thank you to the staff, especially Lek for your friendly and helpful service with my visit with my disabled elderly father - a relief when having an accessible room and premises - it's very difficult to get proper accessible rooms when traveling. Booking was made easier with Premier Inn's Accessibility service number for booking
• janiceB702 (4/5): Don't try and complain because you can't! - Check in 3pm. Room not ready. Got to room. Horrible noise. Thought it was air con. room.316. Went to reception who said yes aware. Can't do anything about it! Sounded like a train going through. Had an awful night sleep. Disappointed that staff didn't care. Had meal deal. Menu . More items not available. Breakfast even worse. Don't waste your money on this place.

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