Premier Inn Birmingham Cc Exchange Square
Location: Birmingham, England, B4 6FY, Birmingham, GB
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Welcome to Premier Inn Birmingham City-Exchange SQ, the perfect hub for your urban adventure!
Unbeatable Location
Nestled in the heart of Birmingham, our hotel places you mere minutes away from iconic landmarks, shopping hotspots, and vibrant dining options. Enjoy the convenience of being just a short walk from Bullring & Grand Central.
Comfortable Accommodations
Relax in our spacious rooms designed with your comfort in mind. Each room features modern amenities, ensuring a restful stay whether you’re in town for business or leisure.
Delicious Breakfast Options
Start your day right with our optional breakfast, available for a fee. Indulge in a variety of tasty selections to fuel your exploration of the city!
Escape the ordinary and secure your reservation at Premier Inn Birmingham City-Exchange SQ today!
Important Information
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Breakfast available (surcharge)
Rooms Available
-
Superior Double Room, Accessible Bathtub
1 King Bed
213.5 sq feet
Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Accessibility - Grab bar in bathtub
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Low-height counters/sink
- Bathtub grab bar
- Vibrating pillow alarm
-
Superior Double Room, City View
1 Double Bed
213.5-sq-foot room with city views
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Family Quadruple Room, City View
1 Double Bed and 2 Twin Beds
213.5-sq-foot room with city views
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Standard Double Room, City View
1 Double Bed
213.5-sq-foot room with city views
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Superior Double Room
1 Double Bed
213.5 sq feet
Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Standard Twin Room, Roll-in Shower
2 Twin Beds
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Accessibility - Grab bar in shower
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Low-height counters/sink
- Shower grab bar
- Vibrating pillow alarm
-
Standard Double Room
1 Double Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Standard Twin Room, Accessible Bathtub
2 Twin Beds
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Accessibility - Low-height counters and sink
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Low-height counters/sink
- Bathtub grab bar
- Vibrating pillow alarm
-
Family Quadruple Room
1 Double Bed and 2 Twin Beds
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Family Triple Room
1 Double Bed and 1 Twin Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
Guest Reviews
- Frances (10/5): - Friendly staff, comfortable rooms and close to the Christmas market and other things to do.
- stevenu714 (10/5): Great staff at this Hotel - We stay at the Premier Inn every year when we come over from our place in Spain. Always greeted by the fabulously attentive staff on reception. This year, Zoe was on duty most of our stay and her hospitality was superb! Great breakfast too! Always a pleasure staying here!
- Daab1952 (10/5): A very satisfying stay. - Stayed here with my wife for one night. We booked the dinner and breakfast deal for £29.99 each. This is great value for money. Checkin was so easy. Frendly and polite staff. The room was good. It was clean and had everything you'd expect. The bed was so comfortable. The bathroom had a good shower and was clean. The dinner choices were good, and the food quality was great. Served by friendly attentive staff. The breakfast was of good quality. I had the full English. There were cerials on offer, tea/coffee, and fruit juice. You can have the Continental for slightly less. Overall, this Premier Inn scored maximum points for me. I don't usually give top scores on my reviews, but I felt this one deserved it. Some people will undoubtedly complain about the parking but hey, you're in Birmingham City Centre, so dont expect the car park to be next door to the hotel ! I can definitely recommend staying here, and don't forget the dinner and breakfast offer !
- D8902ZArachelf (10/5): Excellent value for money. - Very pleasant hotel, staff were very friendly and helpful. We stayed as a family and the hotel had left a small Christmas gift wrapped for my son, which was a nice touch. The restaurant was much better than many Premier Inns, a good quality steak restaurant and nicely decorated. Convenient location for walking into Birmingham city centre and only about 10 minutes walk from New Street Station.
- megk461 (6/5): Not great. But lovely breakfast and staff! - Location- I wouldn't have wanted to walk to there on my own. Rooms- I was disappointed with the cleanliness of the room (dirty skirting boards, rusty hand wash bottles in the bathroom). It was quiet and the bed was comfortable!
- GrinG870 (10/5): Perfect location - Great hotel. Really easy to get to off the A38(M) & Aston expressway. Parked in the NCP Londonderry and a 4 minute walk from there, if that. Nice drop of prosecco on arrival. Bonus. Room excellent, comfortable, with all new fixtures & fittings. Shower excellent. Very short walk to some great bars & the Xmas markets. One tip, I hope the bar adjoined was just having an off day. Awfully understaffed and poor.
- JamieClyde (10/5): Great stay - I had a very comfortable stay and great location. Great service from the Premier Inn reception team of Latin, Terri and Sarah.
- D345EFjuliem (10/5): Great comfortable stay - Lovely comfortable stay .Nice sized clean room . Friendly staff especially Abu who had a warm welcome for us and was extremely helpful. Great location for the retail park as well as a quick ride on the train (station only 3minutes walk away ) into the centre of Birmingham.
- W2595GQcarlaw (10/5): Fab hotel will stay again - Great location, we are here for the German Christmas market and it’s just round the corner, very calm, well ran friendly staff. Room is great for what we needed, somewhere to drop our Xmas shopping and a comfy bed for the night. Great value for money given its location. You are right in the centre and just outside is a Wetherspoons and a Sainsbury’s. Very clean! Staff do a top job! Big shout to Milly Mae on reception greeted with a smile and a warming welcome, always makes you feel so much better when u get to a hotel after a long trip and the staff greet you with kindness! She stored our luggage securely as we arrived very early, and we were able to check in a little earlier as I needed to change my shoes. She went above and beyond and made us feel looked after. Husband requested a room with a bath and we got that too! Felt very spoilt for what we paid! I had read the last couple of reviews and was abit apprehensive however we had a complete opposite experience will defo stay again if coming to the area
- hardwayi (10/5): outstanding service !!! - amazing experience would recommend to anybody staying in Birmingham ! team worked so hard to make everyone happy !!! reception team a credit and room spotless
- adamcH6659IV (10/5): Wonderful family stay - Wonderful experience for all the family. Kids were really looked after by staff who were so helpful. Room and bathroom were excellent. Breakfast was brilliant value for all the family too. I will definitely book again.
- O8472MZmargarets (10/5): Most pleasant experience - Greeted by an extremely efficient, helpful and delightful receptionist Vicky. Vicky pleasant and helpful solving any problems we had
- JoshC-Ipswich (4/5): Good location, but that’s it - Good location… but that’s where the good ends. Abrupt staff, hot rooms, terrible WiFi, and breakfast being packed away well before breakfast finished.
- martinwX6202SQ (10/5): Thanks Abu - I have stayed at this Hotel several times. A special mention for Abu in reception who sorted my room change, no hassle. Best break fast in town too.
- alhardy99 (10/5): A great Premier Inn - This Premier Inn is by far the best I've stayed in. The beds are seriously comfortable The service in all departments was superb The breakfast was exceptionally good. Thanks everyone keep it up.
- 332yuens (6/5): Wasn't enjoyable stay as we expected - We had always stay at this Premier Inn location city centre exchange square. Always been please with everything except this time. So at the start they had given us an QR code for checking in via the kiosk you would've think it's straight forward. How wrong can it be. We enter all the details at the kiosk terminal, and at the very end it didn't work. So we had to go through the same thing via the desk check in. Then as we stay the first night we didn't as for room cleaning the next day so it was fine, until we as for the room to be cleaned after 2nd night. When we cane back from our outings we noticed the floor hasn't been hover and the toilet roll hasn't been replenish. We had to go to the reception to ask for some toilet roll. After the 3rd night we asked for the room to be clean again cos the next day was my birthday, I like to have a fresh clean room. We went out for breakfast just before 09:30am and didn't returned until gone 16:30pm and our room still hasn't been clean. That was most disappointing, as we left that morning the housekeeping cart are already on our floor. And as we are staying in the Premier plus room we don't expect to be clean last on their list. Taking consideration we've been out for 7 hours already. We wanted to relaxed before our dinner. But leave us no choice to just go our leave our room to be clean. On the last day we had no handsoap left to use as they haven't replenish the soap in the bottle. We had to use our own shower gel to clean our hands. We never had problems before. But this time the housekeeping really have let us down in big time.
- 349saravanank (10/5): Wonderful stay - We enjoyed the stay. It was warm, comfortable and safe. The staffs were nice and helpful. I will recommend this for everyone.
- dymphnaf2021 (10/5): Welcoming, Clean, Comfortable, Fantastic value for money - The staff were friendly and welcoming. Kelly was very professional and caring. The room was immaculate, although extra glasses would be appreciated instead of just 2 glass mugs. There were no herbal/caffeine free fruit tea bags but Kelly was able to remedy this for me. Bathroom facilities were great and the powerful shower was lovely and hot. We opted for the meal deal. The evening meal was really good, although the expedition of service was a little too slow. Breakfast the next morning was outstanding. Lots of options on offer and the cooked breakfast was delicious, hot and plentiful. Would definitely recommend.
- RossiD121 (10/5): Fantastic Stay, Excellent Hotel throughout. Very Pleased. - Recent stay following a trip to Cadbury World. Parking was easy, nearby multi story some 5 mins walk away. This was free as Birmingham City Council offer free parking for blue badge holders. Staff extremely friendly and helpful. Check in was seamless. Room extremely spacious and very clean. Breakfast was a highlight. Excellent food selection both hot & cold , hot buffet was was piping hot and fully stocked. Overall a very pleasing stay, great location, clean hotel with helpful & friendly staff throughout.
- jnp780 (8/5): A Night out in Brum - Premier Inn with very welcoming staff Very clean and tidy eating area witch was well set out Rooms with very quiet air conditioning units
- 407georginaw (10/5): Super stay - Stayed 1 night for The Orchard conference at the ICC. We arrived a bit flustered as we’d originally gone to the wrong PI but the ladies in reception were calming and welcoming, quickly taking our bags so we could get to the conference on time. I arrived back late afternoon and was again given a lovely welcome. We had quite a complex booking with 17 people, some sharing rooms and others not. I asked for a quiet room and was duly allocated a lovely room on 10th floor at the end of a corridor-it was silent. I had the usual PI experience of a clean, comfortable room with an excellent bed and hot, powerful shower. Breakfast the next day was good with staff working hard to keep things running smoothly on a busy Sunday morning. We all left at different times, again this was dealt with well and our bags were again kindly stored. Had a fabulous weekend, would definitely return though I’d eat elsewhere in the evening. Also be aware that the location of this PI is slightly out of the main “hub” of the city centre and there’s not lots going on close by, although there are tonnes of bus stops outside.
- ABRAR (10/5): - Great location. Nice facility
- Kelly (8/5): - The hotel is close to transport and shopping.
- 106michellec (10/5): Wonderful - Just wanted to leave a quick review to say how wonderful our stay recently was on the 17-18th of October all the staff on those days were so attentive and welcoming made our stay so lovely so thank you all
- tinabS5370ID (10/5): Such a lovely bunch of people - I stay at the premier inn Bradford road generally once per month for work. I think the staff are absolutley fantastic, especially Vicky, she can not do enouhh for you. So happy, friendly and goes that extra mile. The food is always nice in the brewers too and so cheap. Always get looked after well.
- Carola (6/5): Här finns förbättringspotential! - Internetanslutningen var bra. Mycket spartansk frukost med tråkiga alternativ och förfärligt kaffe! Kaffemaskinen var under all kritik och kaffet var uselt. Inga kylbrickor fanns så smöret var ljummet varmt. Risk för bakterier. Personalen var dock mycket vänlig. Rummet var också mycket kallt, men de höjde värmen när man sa till.
- P3530OCleeh (10/5): Weekend break - Great place to stay minutes away from the city centre and within walking distance of the O2 institute. Helpful friendly staff especially Latia, Sally and Naz. Thank you
- nowinitaly (10/5): Positive experience with friendly staff, great room and very clean - Warm welcome at this bright and fairly new Premier Inn. Very clean. Comfy bed. Near to public transport. Great food at the bar/restaurant. Aaron was a great bartender our first night as was the girl who served us the next day (sorry I didn't get her name).
- Explore09740038055 (10/5): Work stop overs - I stay here a lot with Business and its one of my favourite Premier Inns. There is a great walking opportunity to the Five rise locks along the canal, about 1 hour trip. Big shout out to Vicky on reception who is always warm welcoming and remembers me! Rooms all good and restaurant great also along with all the attentive staff. Would highly recommend.
- F3025MXgraceo (10/5): Such good value for location - We adored this hotel, me and a friend went to go shopping and for a night out, location was amazing, so close to the bullring, the staff made it so welcoming, rooms were clean, spacious enough for two people, I’d say it was on the cheaper side especially due to where it is in the city centre, service was amazing, we took our bags in the morning, it was no fuss and it was a swift check in, I’d recommend parking at the university carpark it’s about a 5-10 minute walk from the hotel, but it was completely safe, CCTV and lit up, I had no fear leaving my car there and this is the one the hotel recommends, we will be staying again!
- F1228TWelainem (8/5): Pleasant stay but bar closed too early - The hotel was further from Bingley than we thought so had to get a taxi to and from Bingley. The receptionist was very pleasant and helpful and rang us a taxi. We returned to the hotel at 10:10 pm planning to have a few drinks before bed but the bar had closed at 10:00 although there were still plenty of people in the bar but we could not get a drink. /the bed and pillows were very comfy as always and the breakfast was very good.
- H9583SApaulj (10/5): Excellent staff - The receptionist Vicki was very pleasant and friendly she was very professional and helpful. She changed our room without any problems. The hotel is handy for walking around Haworth and surrounding areas. We didn’t eat in restaurant but had a few drinks.all staff friendly.
- chloet127 (10/5): As expected - Standard premier inn with everything you expect. Short walk from the train station. Super friendly and helpful staff.
- Quin38 (6/5): Good location. Lots of potential with some improvements - Good location, with plenty of nearby payable parking options. Surrounded by good choice of retail and food outlets. Near to train station if you want to go into city. Reception greeting was polite, but lacked any enthusiasm/personality. Hotel is well sound-proofed, we couldn't hear any external noise from our room. We had a twin bed room. The room is looking tired in places. Net curtain missing, so main curtains had to be shut for privacy, which obviously meant you then lose natural light. Twin beds are so lightweight, without brakes, they move with the slightest touch. The room was very warm and stuffy. The windows are non opening and temperature control could not be set below 19, so it was really difficult to cool the room. The climate control is also too noisy to sleep with on all night. A few areas of housekeeping need addressing, particularly in the bathroom. Grout around bath was orange/brown in places, needed a good scrub. Also grime around shower slider bar fixing. Hairs still in bath from previous use. Sink plug stuck in closed position, so unable to use, as water obviously couldn't be drained. Shower curtain needed replacing. After check-in, I didn't see another member of staff in 24 hrs!? I've used premier inn a lot. This hotel has a lot more potential with a spruce/freshen up, and improved housekeeping standards. I strongly feel that £114 for our room was very over priced, given the areas highlighted above, even for a Saturday night
- tracymX6933BB (10/5): Thank you Abu for excellent customer service - Abu who works at reception gave excellent customer service. He went out of his way to make sure my stay was perfect. The customer service received from Abu was excellent and I will be back. Thank you
- coliew2025 (10/5): Great hen do location! - We had a lovely stay in Birmingham city centre premier inn. We went as a large group on a hen do. We had a lovely time. The hotel was lovely and clean. The full English was bob on and well needed! The front desk staff were extremely helpful and lovely. Would 100% recommend.
- T5793MQabigailb (8/5): Good sleep, breakfast horrible! - The staff was lovely on arrival. I asked for a fan for my room as I was top floor where the windows dont open and she fetched me one up. My room on the top floor had a horrible cooking smell coming from somewhere smelt like a fryer!! Breakfast was horrible other premiers I have stayed it has been buffet style English breakfast but this one they Take your order on arrival and send it from the kitchen, scrambled eggs was swimming with water, bacon tasted old like it had been there a couple of days and reheated and beans were cold. Tried to toast some bread but the toasters were very poor and only meerley made the bread warm. It wasn't good to say the least. However bed was comfy, nice and quiet and a decent night's sleep.
- nathaneS34HG (10/5): Amanda and Vicky! Welcome to Bradford North - Amanda and Vicky at reception were both the most welcoming and helpful members of staff. Both professional and knowledgeable about their professions. It has made the reason why staying at Premier Inn is the best chose. Thank You
- prabtajk (10/5): Great experience! - Fantastic stay, staff were super friendly and the room and beds were comfy and perfect for what we needed and for the price. Would stay again in the future!
- Mobile36029622091 (10/5): Tommy is amazing - Just wanted too say what a lovely wholesome stay with had at the Premier Inn Longbridge. We are regular customers here and I have too say our high light off our stay is TOMMY. He is such a genuine angel and always makes our stay wonderful. We absolutely adore him as do all the other customers. He is so professional will go far and beyond too make sure we have everything we need and require. In particular my 5 year old daughter absolutely adores Tommy and our hight light off our stay is seeing him. Also just wanted too take the opportunity too wish Justine all the best for the future. She is lovely kind and really hard working and she will be missed. Thank you also for accommodating us Justine the times you have checked us in. I hope this review reaches management or above it would be wonderful if Tommy and Justine could acknowledged in any way for the awesome job they do. Tommy you are amazing never change ❤️
- Jose Raymundo (8/5): - Todo bien, es céntrico y accesible
- wozza2475 (10/5): Amazing - May I just start this review by saying I've traveled the world and been in 5* hotels, paid for quality but you can't beat honest people who will go out of there way to make you feel comfortable and secure. Been a solo traveler i would recommend this place above and beyond, it might be a premier inn but what its about is the smalls bits. Smiles, greetings and feeling secure. May I just mention Ruby and sarah who absolutely made me feel welcome been a solo traveller. I would highly recommend here and I would hope you would meet sarah and Ruby.
- NickyH496 (10/5): End of August stay - Good location for visiting local attractions, especially Keighley and Worth Valley Railway. Free parking for guests. Room clean, comfortable and ready when we arrived. Near a main road but not noisy. Stayed 2 nights. All as expected from Premier Inn.
- Q7128WWcraigm (10/5): Great stay every time! - Always stay here when I come to Bingley, rooms are cosy, food is great and staff are always helpful. Vicky on reception is lovely and very friendly every time.
- jessicarM9921TR (10/5): Flawless stay - Always a pleasure to come here. We come back every time we travel to bingley! Honestly cannot fault the place! Vicky is the best staff member and I’m lucky to have been served by her on reception every time
- S9804VEjond (10/5): Best night sleep - Stayed here for the first time ,found it really pleasant and welcoming also will be booking here again for sure was the best sleep I've had in ages also all the staff at front of reception were fantastic in helping with my requests
- Aroadwelltravelled1 (2/5): Poor experience - best avoided - This place does not create a warm experience. There are many better hotels nearby for similar cost. Uninspiring and rude staff. No wonder it’s so quiet - best avoided if you want a quiet and comfortable stay.
- X20BSdalem (10/5): Superb Holiday - We recently had a fantastic stay at the Premier Inn, Cross Flatts, Bingley, West Yorkshire. We found all the staff to be friendly, kind and helpful. Unfortunately the room we had reserved had been double booked when we arrived. The receptionist Kay swiftly moved us to a quieter room, where my wife could return to in the day time for a rest/sleep if required, as she suffers from chronic fatigue. In addition to this the staff put my wife's Ice packs, for her back, in the freezer, printed out directions to places of interest etc. Many thanks for enabling us to have a brilliant holiday. Best wishes, Dale & Liz Marshall.
- Nomad9812344 (8/5): VFM with easy access to Bradford and surrounding areas - Good value for money, quiet location with good access to main roads. Rooms were very clean and staff very polite and helpful. Decor in common areas a little tired, but all in all a very pleasant stay for a few nights.
- catherinebE2652DO (6/5): We've had better, - stayed two nights, our room wasn't cleaned after first night, beds weren't made, refreshments weren't restock, cups weren't cleaned. Only seen staff on front desk when we checked in. The toilet seat aren't soft closing so you can hear throughout the night Toilet seats being slammed down. Room was clean but basic
- worldtraveller632 (6/5): Looks modern and clean from the outside but rooms require attention. - You know what you are getting with Premier Inn. We booked this one based on the positive reviews. Location is good, situated in a small shopping estate. It was nice and quiet. No onsite parking but cheap multi story a 4 minute walk away. Not the warmest greeting when we arrived. Standard appointed premier inn room but looked a lot older than what I would expect for a newish hotel. Lots of cracks in the plaster and holes in the wall. Carpet looked worn. It’s ok for a short stay.
- walker947 (10/5): Comfortable stay at Premier Inn - Stayed at Premier Inn Bradford North Bingley for 10 nights. Comfortable stay, although room had no air con a fan was provided. We were also given a sheet to replace the duvet if needed. Hotel was busy at the weekend, but corridors were quiet! Bed was comfortable and slept well. Would prefer a shower cubicle rather than shower over bath as bath was a bit high, wouldn't be suitable for all. Fan in bathroom was noisy! Staff at reception were amazing, friendly and knowledgeable about the local area and gave ideas of places to visit. Brewers fayre restaurant at hotel was an added bonus for breakfast. Food was cooked to order on quieter days.
- FarAway24025248260 (10/5): Great Stay… - Welcoming and efficient check in. Clean and comfortable room. Tasty and plentiful breakfast. Friendly and helpful staff. Great location just off the M5 junction 4. Close to Longbridge station where there is plenty of reasonably priced parking. Would recommend and stay again. Thanks all!
- TomHeat (6/5): Family visit - The rooms were nice, one of the sheets on a bed had a stain.other than than tidy enough. The breakfast in Beefeater was nice, but the public toilet in beef eater had no lock on the door for privacy..not sure if this restraint is part of hotel but I’m sure the hotel might have a word as they are sending people there for breakfast.breakfast was nice.
- 314frant (10/5): A truly wonderful stay - We have had a wonderful three night stay here in Bingley at the Premier Inn. This is the best Premier Inn we have stayed in and would be very happy to return if we come back to this area. Vicky on reception, in particular, has been extremely friendly, helpful and is overall a delightful person. It has been lovely having a chat to her each time we return to the hotel. James has been an excellent server for breakfast. Our whole stay has felt like a real holiday where we have felt welcomed and where we have appreciated our interaction with the staff. Of particular note is the care and attention that has been paid to guests during the heat wave that existed while we were here, with plenty of iced water available, fans in each room and sheets provided as opposed to duvets if wanted. The attention to detail has been exemplary and the four of us staying here highly recommend this hotel.
- kellyo32 (10/5): Warm and friendly stay - We arrived on the 7th august for 4nights on arrival we were checked in very quickly and informed about car parking and things available in the local area reception was very clean and welcoming! Our rooms were very clean with fresh towels daily, all staff were very friendly and happy to help. We chatted to staff member Rachael who was very friendly and nothing was a chew to her she’s an asset to your company x
- pbw1962 (8/5): A Good Base For Exploring the Area - We were on a 14-day road trip and in most areas we used a Premier Inn. This one in Bingley was an ideal base from which to explore Malham Cove, Brimham Rocks, Bradford city centre's makeover, the city hall, Tower of Now and other sculptures, Haworth, My Lahore restaurant, Saltaire village, the Hockney 1853 Gallery, the Largest Early Musical Intruments Shop in the World...etc. Our room was a bit warm so a fan was provided, when I asked about a banana at breakfast there were none left but the waiter brought me one later when the van arrived! My overall memories of this hotel are of great staff...Lee, Vicky, Amanda, Kay and others whose names I didn't get. Thanks guys.
- lindawM9320GK (10/5): Clean, great staff, needs air con - Used this hotel as a base for a wedding recently, staff really fab especially Linda on reception, rooms nice and clean a little dated but comfy, air-conditioning would be a very nice addition all in all a fab stay
- JennyC2562 (10/5): Centre of Longbridge! - Lovely staff!! Special shout out to Preeti on reception who really made us feel welcome!! Close to everything you can do in longbridge, nice bathroom, comfy beds, walking distance of trainstation, shops, restaurants etc..
- michaelrO1206GI (4/5): Don't arrive early - After a long and tiring journey we arrived 40 minutes early for the 3pm check in. We were told that although our room was ready it was now company policy to charge for early check in's. So this latest penny pinching policy from Premier Inn meant we were expecting to sit in the lobby for 40 minutes before we could have our room key. Good will costs nothing but the lack of it means two of your long term customers will be going else where in future.
- alisoncP8755QX (2/5): Gave us the wrong information regarding the car parking - They gave me the wrong information regarding the car parking. We rang the hotel before we booked. The car parking, we were told was not theirs and we had to pay for it. When we got to the hotel on 21 May we asked how we were to pay for it, the Receptionist told us not to worry and pay when we left, however, we were staying for 4 days as we were attending a funeral. He should have told us to pay for it daily not when we were leaving. Because of this we had car parking fines which we had to pay £200
- davecN2997WZ (10/5): Great value - You get everything that you need and nothing extra which is exactly right at this price. The room was big, the bed was very comfortable and the bathroom was immaculate. The restaurant serves good, straightforward food and the staff there were attentive without ever being 'in your face'. Special mention to the guy who was on Reception in the evening (Sunday 22 June) and who went out of his way to rummage through the office and find me a usb plug. The only issue I had was that the heating/aircon was quite noisy, but perhaps I was close to the plant room being on the top floor. If you are a light sleeper, maybe request a room below Floor 4?
- Foodieforlife123 (10/5): Very clean - I stayed here last week, cleanliness was off the scale, not a speck of dust in sight! The room was warm and fresh when we arrived, all the beds were made up nicely and the sheets were pristine. The bathroom was also spotless. No complaints at all about the room, the beds were comfortable and there were plenty of pillows. You can tell the room attendants care about their job. Thank you very much.
- 532meeras (8/5): Review - Great stay and location. Stayed after visiting cadburys world. Shops around so convenient and parking in the retail park. £6 for day. Also had the breakfast here where kids eat for free! Few places to eat around here too! Staff here are friendly too!
- stuc880 (10/5): Great stay - Parking easy, a very welcoming reception, my room was nice a clean, breakfast was amazing and chief Ben went above and beyond to make me feel valued, can’t wait for my next visit see you all soon. On my next longer visit I will see what’s about in the local area
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