Premier Inn Edinburgh Cc York Place/St James Quarter

Location: York Place,Edinburgh,Edinburgh, Edinburgh, GB

Star Rating: 9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• 186400Caroline (8/5): Great location - Great location on Princes Street with a lot of shops, restaurants and cafe nearby. A short walk from the airport tram stop. We arrived early and they looked after our bags, the reception staff asked for a charity donation at this time in a very nice way. When we left our bags at the end of our stay the girl said we needed to donate to leave our bags! The rooms were big and bright, but draughty by the windows and the heating was poor, kept going off. There was a hole in the ceiling possibly from a water leak. A lot of dust in corners. Shower over the bath but the shower door was rigid making it difficult to get in and out. After check in went down to order and pay for breakfast. The receptionist took forever to set it up and then when we went to breakfast they didn’t have our names on the list so had to ho back to reception.
• tinawils1971 (2/5): The worst hotel experience I've ever had. - Absolutely awful experience. After my initial booking, I received an email to say there were renovations so the bar and restaurant were closed. Although it was inconvenient, we decided to keep the booking. When I got to the room, it was directly over where the renovation work was happening. I asked to move room to be told there was nothing available, to pack my belongings and try later to see if there was another room available. Maryam also said the noise was everywhere, even on the 4th floor. She said there was nothing she could do, and gave me the customer care number When I called them, they were surprised that I'd been given their number, as they only dealt with complaints after check out. But they did advise me to stay in the room, until another became available. I went to reception to update them, and explained I wanted to get everything settled before my partner arrived, as he wasn't as polite as I was. Maryam asked if I was threatening her, as she was fed up of being threatened that day! I tried to explain that it wasn't a threat, in fact, I was trying to make the situation better. I wasted a full day trying to rectify this. That room was not fit to be used. I was up and down to reception at least 4 times, and had to call customer care, who couldn't help either. I'll never stay there again. Back to locally owned boutique hotels from now on, even if they're a little farther from the theatre. Just horrible.
• 612lyndseys (10/5): Our second stay at this hotel - Our 2nd stay at this hotel whilst visiting family, the location is great and you’re close to everything but just out of the hustle and bustle of the city. We were well informed of the closure of the restaurant during our stay and it was fine.. no big deal! The staff were all very friendly and always spoke and asked if we were ok. The hotel was very warm and comfortable and we had everything we needed during our stay and we will certainly stay again
• E7330THstevec (10/5): Superb - Nice hotel brilliant staff and very polite especially mila.lovely lady and very helpful x.easy access and good location
• chica200 (8/5): Lovely trip, great location - We really enjoyed our stay and would highly recommend this hotel. The location was excellent and very convenient. The staff were very good and extremely helpful, which made our stay even more pleasant. The complimentary teas, coffees and pastries in the morning were a fantastic touch and such a lovely idea. Our bedroom was spacious, comfortable and very clean, with excellent tea and coffee making facilities. Everything throughout the hotel was spotless and very well maintained. There were just a couple of small areas that could be slightly improved. For two people staying for two nights, we only had one towel each, so it would have been nice to have additional towels such as a bath towel, a smaller towel for hair, and a hand towel for washing hands. The shower itself was fabulous with really lovely water pressure, however as it was over the bath, the step down when coming out felt a little awkward and might be slightly challenging for some guests, particularly older visitors. Overall, this was a very comfortable and enjoyable stay and we would happily return again.
• jedermangy (6/5): See pic🙄🤔 - So always use this hotel when in area visiting or travelling. Room 317 we stayed in this time no worries at all we knew what to expect but this time on second day of a three day stay noticed bodily fluids all up wall next to my side of bed!😡 Cannot believe it just went out tried to avoid but look I saw it cleaners HAD to see it🤷🏻 I took a pic you decide just not a great feature to have in your room . Only had one breakfast it’s ok tops you up. We will return but I’m on it now won’t put up with this ever again.
• 203beejalm (4/5): Room cleanliness - We came to stay at the premier inn in Edinburgh on 20-22 Nov 2025. We booked two rooms, and when we each got to our room we found that neither of them were very clean, hairs in the bath and sink, and what looked like toothpaste on the bathroom floor. We complained about this to the front desk the morning after our first night and the man said that we can’t prove that the mess was not from us already, and that we should have said something the night before. His tone was very accusatory, and not remotely apologetic for the lack of cleanliness. We asked him to please make sure the room was cleaned during the day, and he made a note of this. We arrived back to the hotel on Friday night and found that our room had still not been cleaned. No fresh towels, breakfast crumbs on the bed, bathroom floor still stained and rubbish not cleared away. We spoke to the lady at the front desk, who was more apologetic, but there was no attempt to compensate for the poor state of our rooms
• B7840BBannemariem (10/5): Premiere inn premium stay - We stayed at the premiere inn Epsom Hotel was central for all our needs was friendly clean and welcoming . The rooms were lovely and clean the facilities in the room were great. The hotel was quiet no noise had a great nights sleep in the morning had breakfast in hotel which was lovely . The hotel is in the centre of Epsom with plenty of shops and restaurants and bars will definitely be going back . Only downside there is no parking at hotel had to park outside at a charge which can be quite costly .
• OnAir47873818246 (10/5): A good stay - We were wanting a weekend away to Edinburgh for the Xmas markets but all the hotel prices were sky high except this which was cheaper (I think maybe due to the restaurant being closed for renovations!) however in the reception area they had a coffee machine, tea bags, water, fruit and pastries complimentary and a takeaway box to put the pastries in We asked for a quiet room and were placed right next to the lift so thought great we ain’t sleeping tonight (we never heard a peep all night!) it was quiet as a mouse and we couldn’t hear the lift or anything going up and down either and had a lovely view from the room over to forth road bridge/seeing the planes coming in and the hills and also the bed was very comfy! There was a food and drink vending machine downstairs too if you needed it, there is a cupboard to store your luggage in reception! The reception area was very small but clean (don’t know if it’s bigger when the restaurant reopens as part of it was boarded up!) We would use this premier inn again
• philipcY5645EF (10/5): Great time Christmas shopping - The arrival greeting was good with explanations for arrangements our stay. The room was really good a great size, comfortable bed,good bathroom, nice view, nice environment. Close by was St James shopping covered centre with a great choice of shops and further down York Place was a cinema complex. With a choke of places to eat. The tram stop is close by which cost us £5 each to ride all day, making it easy to get to various parts of this great city.
• wendymK2239CF (8/5): Castle view - perfect - Room was amazing, exceeded expectations for a Premier Inn. Perfect location, clean and Amazon view. Highly recommend book a Premier inn plus - morning view of the castle just perfect
• Tour18493430379 (8/5): Great location with fantastic views! - This Premier Inn is perfectly situated. Great as a base to explore the city. The room was spacious and with an amazing view of Edinburgh Castle. The attached restaurant served a delicious breakfast daily - worth paying to have that included and it set us up for the day! My only area of dissatisfaction would be the cleanliness of the bathroom which wasn’t great. Definitely an area to be improved on. A good dose of bleach and mould and mildew remover would have worked a treat! Overall a wonderful stay - would recommend.
• markrQ80VI (4/5): Poor wouldn’t stay again in premier plus!! - Paid £400 for premier plus, room was poor, towel rail hanging off, skirting boards in bathroom brown and poor quality, made to put a donation into great ormand street charity before they would look after our bags on last day (don’t mind giving to charity but should be my choice) staff not great, when you ask for a bottle of water which you get with premier plus your then told tap water is ok to drink! Maybe the case but you get bottled water for premier plus, next time will go to an air b&b for price or somewhere else, worst premier in we have stayed at, waiting for premier inn complaints to come back to us (still haven’t after 5 days which they said they would) Was offered to move rooms day before we left but seemed pointless!
• 166EmmaB166 (4/5): Room needs renovating; not worth the money. - I should start by saying that I've stayed in many Premier Inns. The family rooms are great for us (2 adults + 2 kids.) This hotel is in a great location for getting around (tram from the airport and you can walk everywhere.) I knew the restaurant/bar area was closed for refurbishment (until mid December 2025) so that was annoying but not a problem. Where I do feel that the stay was not good value for money was the state of the room (it badly needs renovating - see photos) and the service (one day, at 9.30 as we were heading out, we asked for someone to come clean the room, but they didn't come (we got back at 4pm.)) Next time I'd stay somewhere else (psst, there's a Holiday Inn just down the road.)
• stevehA6336AH (10/5): excellent base to explore the city - Really good city centre hotel. The rooms we had were amazing - looked right across to the castle and were very spacious. would definitely stay here again if we come back to Edinburgh
• budgettraveller77 (10/5): So convenient - Family of 3 - Half Term School break. - Location excellent. Room brilliant. Service from staff superb. Breakfast delicious and good value, with lovely service. View of castle a real bonus.
• davel452 (10/5): Great hotel - Really nice hotel, great location. The staff were friendly and rooms are comfortable. Would definitely recommend staying here.
• F4594KTpauln (10/5): Warm welcome - Warm welcome from Mila, and very pleasant experience, room nice and clean. Breakfast was lovely. Would recommend this hotel
• KayeGee (8/5): A fantastic central location - A great place to stay in Edinburgh. Definitely worth paying extra for a room with a view of the castle. Although we were on a main road we weren't disturbed by the street/traffic noise. A comfortable bed and a good sized room. Staff are excellent and a warm welcome. A central location which means that everything is within walking distance.
• 922nigeln (10/5): Ideal hotel in a great location. - Quite happy with the service and reception. Mila who was working in the restaurant in the evening was very cheerful and happy to help and served up a pleasant meal. Ideal hotel in a great location.
• Fearless627984 (8/5): Fantastic hotel. - Fantastic, centrally located hotel. The staff were so welcoming and polite. The room was lovely and clean. It was very quiet too. Perfect space for the three of us for the three nights that we stayed. Breakfast was fantastic. I am gluten free and was very looked after. Plenty for me and minimal that I couldn’t have. One of the best breakfasts at hotels. I gave this 4 stars as the bed was very hard. I’ve got hip issues so the bed aggravated them. The hard bed would suit some people. Everything else was 5 stars! 🌟 Great hotel. Tram is very close too and lots of shops, restaurants and all the attractions are on the doorstep! Great hotel!
• plsdeluno (8/5): Good standard Premier Inn - A typical standard Premier Inn, good bedroom, comfortable bed and pillows. Good bathroom with plenty of hot water for the shower, nice towels. Excellent location, ideal for Bar and Block steak restaurant as it's part of the hotel. Only thing if you want a night cap the bar is the in the restaurant at restaurant prices not your average Premier price, example £7.50 for a pint of lager. Would recommend.
• staceyrQ8684AS (10/5): Lovely experience, will come back again. - Very attentive and friendly staff. Spent a lot of time and effort to make me feel comfortable. Arslan and Jorge have made sure my stay was very special.
• katerbill (8/5): Good hotel, great location, friendly staff, but a few minor issues. - Great staff, clean room. We only had two minor issues. First, we asked them to clean the room, and they did not do a good job. Also, the coffee maker did not work, and we informed the front desk. Instead of replacing it they told us to use the coffee in the restaurant. The coffee was much better (it included lattes and cappuccinos) however it would have been nice to have it in our room. This is why we are giving 4 stars. Overall, I recommend this hotel since it is easy access to the tram that goes to the airport and a quick walk to all the sites.
• 922kallyl (10/5): Fantastic service privided - Arslan and ludmilla are fantastic hosts they helped not only book in and find parking, but their bubbly personality made it feel more homely and relaxing. They both are prime examples of how staff show be. Tey aree polite, respectful and made my stay so good that I am looking forward to my next stay in the hotel.
• Nomad598266 (8/5): Friendly Staff and Comfortable Stay - My stay at Premier Inn was truly wonderful. The staff were exceptionally friendly, and everything went smoothly as expected. One suggestion I’d like to offer is to consider adding a hand shower in the bathroom. Currently, only a fixed shower is available, which was slightly inconvenient. Aside from that, the entire experience was superb. Thank you, Premier Inn team!
• charlesmY4068CZ (4/5): Not a premier experience. - Stayed here for the weekend, had to almost fight to get the room cleaned/replenished bed made etc, as they were short staffed, not sure how that was my fault, the "double bed" was 2 single beds pushed together that came apart during the night, pretty annoying,
• WileyCoyote2 (10/5): Comfortable Premier Inn in great locstion - Excellent location ,walkable ,or close to trsm / bus routes Comfortable bed + room Good food choices for both dinner and breakfast
• elenasS588LB (4/5): Dirty towels and bed sheets, poor communication among staff - When we arrived on October 12th, we found towels and sheets dirty with something red, but the reception staff quickly replaced them and were kind and helpful. The real issue came later: on October 16th, the man at reception said a donation to the hospital was MANDATORY to leave our luggage, WHILE four days earlier the girls hadn’t asked for ANYTHING. The donation itself isn’t the problem ofc, what’s unacceptable is the lack of clear rules and communication within the team, which leaves guests confused and disappointed.
• Guide64280247434 (2/5): Footsteps kept us up all night, dirty bedding - Could hear people walking across the floor upstairs until the early hours, like they were in the room, building construction must be extremely poor, kept us awake until very late, ruined our break All the bedding in the family room had to be replaced as it was dirty. Several trips to reception, room dirty/tired With the mounting problems, reception team dealt with the professionally
• Cloven58 (10/5): Great experience. - Location was great. Comfy bed, thick duvet. Very clean. Friendly staff and very helpful. Great breakfast. Would recommend and definitely visit again.
• Tanja (8/5): - Super Lage der Unterkunft, Zimmer ist allerdings schon etwas in die Jahre gekommen
• jxx9595 (6/5): Sort of okay but internet was below average for a hotel - There are things to like and not like at the Premier Inn. We had a large room with a view of the Castle, a premium room with a sofa and chair. Not that much more expensive than a “regular” room. A queen bed was okay. Much of the space in the room was wasted. The desk, just barely adequate in size, could easily have been bigger. There was one bench that served as a luggage rack, but there was no place else for a second suitcase. It ended up sitting slightly precariously on the end of the desk. All the space in the middle of the room was wasted. There were plenty of plugs on the desks and nightstands. Lots of hotels fail this plug test. But there were only two USB ports in the room (one on each side of the bed), and both were USB-A ports. No USB-C ports anywhere. No USB ports at all on the desk. The bathroom was big, but there was only one sink. There were not enough towel racks, and the room came without adequate towels for two people. More towels were readily available by asking, however. There was not enough room on the extended sink for two toiletry kits, although there was a hanger on the door that held another one. Curiously, there were no other hooks in the bathroom. There was a night light in the bathroom, but it was too bright. There were NO electrical outlets in the bathroom at all. Never saw a hotel room before without a bathroom outlet. There were no facial tissues anywhere, another hotel rarity. Weirdly, there were two modestly heavy heaters in a closet. You had to take a heater out, plug it in somewhere, and then adjust it somehow to your taste. Want heat in the bathroom? Sorry. No electrical outlets in the bathroom! Even weirder, a heater turned out to be useful when shoes got soaked on a rainy day. Go figure! Shower was okay (no tub), but it was mildly slippery, and there are no grab bars. There was “free” wi-fi and premium wi-fi. The free version worked okay (but very slowly at times) with occasional outages and the need to reconnect. I got codes for the premium wi-fi, but I could not enter them because the wi-fi never prompted me for the codes so I couldn’t connect that way. Overall, the Internet here was below average. There were two extra pillows in the room, so you didn’t have to ask for more. That was good. Street noise was mildly noticeable, but I guess that’s the price you pay for a view. There was also some internal noise from showers in other rooms. There were several coat hooks by the door. That was a nice touch. There were two pieces of chocolate in the room, but both were milk chocolate rather than dark. Now I’m just getting petty. Overall, the room was decent, but nothing wonderful. The lack of first-class Internet was the most troubling issue for me. Would I stay in another Premier Inn? Maybe, but it would not be my first (or second) choice.
• Quest18435202729 (10/5): Highly Recommend - Excellent central location just behind the St James centre. Room was lovely, spotlessly clean, food was good & friendly staff. Would definitely stay here again.
• lauratI8656WR (10/5): Premier inn York Place Edinburgh - Great value for money, excellent location, very quiet and comfortable beds for our 2 night stay. Tram line outside hotel, 10 min walk into the old town and 5 min walk from the train station.
• ADRIANA (2/5): - Apenas a localização é boa. Não fomos avisados que era preciso avisar para limpar o quarto. Precisa avisar todos os dias. Funcionárias mal educadas. Banheiro velho, precisando de manutenção. Não ficaria mais na rede Premier, pois as fotos não representam a realidade, pois os quartos são antigos.
• F6571ZTtiml (10/5): Great town centre hotel - A nice friendly hotel. Modern and clean. Helpful, cheerful staff (Arslam and Martin were on duty when l stayed). Good location in town centre. A good gym (the Rigg) next door, and council run leisure centre with a decent pool 10 minute walk away.
• Joanneloves2travel (8/5): Epsom Town Centre Premier Inn - a little gem! - I stay at this Premier Inn regularly and at different times of the year. I have never had any issues with it and always enjoy my stay. I use it as a base to visit Central London, Richmond (and park) Kingston, Bushy Park and Hampton Court Palace. The bus stop to Kingston (need to catch a bus from Kingston to Richmond) is just around the corner from the hotel. And, of course, it gives easy access to the delightful towns and villages of Surrey and the Surrey Hills (highly recommended Box Hill). The location is great, tucked away off of the main shopping centre, and I find it quiet (and doesn’t come with the hefty price tag of Central London hotels). It’s also close to Epsom train station - 2 minutes walk - so easy to get to (about half an hour) from Waterloo or Victoria stations. Breakfast isn’t really good here though as the seating area is small and they often don’t have anything left. I stopped paying for breakfast a while ago. For a full English breakfast, have a stroll up to the Assembly Rooms and there are also other cafes close by for other choices. Staff have always been helpful and friendly too. I have also stayed at the Epsom Central Premier Inn and prefer this one. Oh, and the bed is amazingly comfortable! Love the added purple light, that runs along the headboard, for the perfect ambiance at night too!
• WENCHIN (6/5): - 飯店位置很好離市區景點很近，卡爾頓山就在旁邊，雖然在馬路邊但隔音不錯，但如果是連通房會聽到隔壁房的聲音，床也很舒服，但連住沒有房間打掃
• afriiiiii (10/5): Nice stay, for families with kids - We had a really enjoyable family stay at Premier Inn. The staff were very friendly and helpful, which made us feel welcome from the start. The hotel was clean, comfortable, and had a lovely atmosphere. The location is great too – in a nice area and close to the centre. The only downside is that there’s no parking on site, but apart from that, everything else was excellent. We’d happily stay again.
• hsaddington (8/5): Great location! - The room looked quite tired and dated - perhaps time for a refurb. Some of the surfaces were peeling off the vanity unity and side tables, the bath panel was swollen from water damage and the air con panel was cracked and made awful crackling noises when the fans were on. However, the staff are very friendly, cheerful and helpful. Better choice of food for different dietary requirements. Location! A short walk from the train station and sightseeing buses. Tram and other bus stops almost outside the door. It’s also really not far to walk to the shops, cafes/restaurants and the landmarks of Edinburgh.
• Bruno (8/5): - Très bien situé. Bon rapport qualité / prix.
• Calum (10/5): - Great location for pubs, restaurants, shops, sightseeing and the train.
• Explorer42671425231 (10/5): Nice staff, small but clean rooms - Lovely stay at Epsom Town Centre Premier Inn. Amazing staff particularly the manager, Arslan and the receptionists Kyle and Liudmyla. Friendly atmosphere and staff. Very good standard of cleanliness in the rooms. Bar and restaurant are available for quick drinks, breakfast and dinner. Next time we will definitely stay here
• X3077MWolivias (10/5): Perfect for family and business - We had a great 9 night stay the hotel was clean. The staff were very helpful and friendly, nothing was too much. The door cards worked for our whole stay. Ludmila was a star who’s customer service style stood out, very welcoming.kyle is also helpful and arson’s
• jennysX1805RO (6/5): GOOD LOCATION - WIFI NOT THE BEST - We travelled here by taxi from the airport so did not have the issue of car parking as it is not available at the hotel itself. This Premier Inn is in a great location near the opposite end of Princes Street to Waverley Station. There are many bus stops - and many buses - which stop outside of the hotel to take you down to Waverley if you do not wish to walk even though it is not that far. Elderly people might notice the distance though. Breakfast - as always at a Premier Inn - was fabulous and there was plenty of it. We booked a Plus room on this occasion which was quite roomy, certainly big enough for two people. This "upgrade" included a better version of WiFi. It was a bit hit and miss though - when it was good, it was great, however it dropped out a number of times which was quite frustrating. The need to log in each day with a different password also was frustrating. The bed was very comfortable with pillows to match. We were disappointed at the lack of towels - we were not given bathmat or hand towels when we first arrived and these were only provided after we had requested our room to be cleaned a couple of days after we had arrived. The "cleaning" process apparently did not include vacuuming the floor either as it was not done. Would I recommend - probably but only because of its location
• 417aleksp (10/5): Great value in a convenient location. - Conveniently located walking distance from the train station, and just a few blocks from a bus station. Clean room, comfortable bed, enough space to unpack, and store our belongings. Continental breakfast was a good value, and high quality. Friendly and helpful staff.
• Aaron (10/5): - Excellent hotel and staff. As soon as we arrived, an attendant greeted us, assisted us with storing our luggage and gave us so much great advice on areas to visit in Edinburgh. Our kids were disappointed when we checked out of our hotel as they loved it so much. Thank you for making our visit so comfortable!
• Thomas (10/5): - Great location! Gr
• JDR4457 (8/5): Great location, reasonable value. - Great location on Princes Street reasonably close to both Edinburgh railway stations and many attractions such as the National Gallery. Paid a couple of pounds extra for a spectacular view of tge Castle which was well worth it. Room was perfectly good and a reasonable rate (for central Edinburgh). Breakfast was OK but could have been better.
• 336magk (2/5): Prejudiced hotel manager Arslan - My room was not very spacious, I had a problem to get to the bathroom safely and not damage the bathroom door with my wheelchair. The room matched the pictures but I wasn't given PEEP (personal evacuation emergency plan) at the check in which is the oversite from the hotel. My stay was full of unexpected and unwelcomed experiences which I don't think I'll forget in a hurry. I wouldn't recommend this place for a wheelchair user. The air condition was centrally controlled every and all morning and there was no way to change it in the room. There's only one proper space for a wheelchair user in the restaurant / dining room, no way to have more than one disabled person there at the same time. NO room service allowed at all, not even to get a coffee from the reception, nor anything else. All forbidden by the multi site manager. Disabled treated with utter disrespect at all times by managers. Hotel manager Arslan the lead of all problems. No room cleaning by anybody for weeks. I would attach the photos but they would be not approved here anyway so no point of doing so.
• DisappointedMrH (2/5): A poor experience - We paid a premium £174 for one night ( due to our circumstances we couldn’t book more than 2 weeks in advance). We were allocated Room 1 - floor-1. On opening the door the stale, musty smell which hit us was awful. We returned to check in and were offered a room on the first floor. The positive was the room was in a quiet location with no road noise. We had to ask for the bathroom to be cleaned properly- especially the sink and toilet. There is mould on the bath edging. In the bedroom the laminate surface on the unit is falling off and the bedside table looks as if it is about to fall off the wall. On a more positive note, the staff were friendly and did their best to address our issues. As a tip for future travellers- try elsewhere first and definitely avoid floor -1 Rooms 1 to 15.
• Quiteblank (10/5): Great Location; Friendly Staff - You really can't beat the location. It's right next to the tram, the bus station, dozens of places to eat, and isn't a far walk from the Royal Mile. Staff was friendly, rooms were clean, and check in is 24 hours. The bed wasn't the most comfortable but if you don't expect much it's perfectly suitable. The shower doubles as a bath which is both good and bad since the step over is a tad high. They also include a hair dryer, an iron and table, a place to hang some clothes, and the general body wash/lotions/etc you'd expect.
• Cruiser56882025340 (8/5): I recommend this place - Perfect location, close to shops, mall, transportation means. Clean room and bathroom, with a lot of amenities, just missing a mini fridge. Kind and welcoming staff, comfortable beds. Prices are high anywhere you go so at this place it's just right. Quiet area. Didn't eat at the hotel, because we never had time.
• saidisjs (10/5): Perfect for a quiet holiday. - Perfect location - all within walking distance. The place is quiet at night so you would have a good rest. The hotel have friendly staff. The place is clean and comfortable. Free coffee and tea, they have a little coffee maker and a mini fridge. I assume they have central heating so you wouldn't feel cold, but there is air circulation and of course air conditioning.
• doktorkaludka (10/5): Great Experience, Would Stay Again - I was very satisfied with my stay. The room was clean and spacious, featuring extremely comfortable mattresses. Both check-in and check-out were efficient and straightforward.
• Isaac (8/5): - Clean hotel, friendly staff good location.
• 895barneyp (10/5): 100% good place to stay. - Lovely place to stay , staff very welcoming , good food , local to all amenities , would definitely recommend this place to stay .
• nickbS3555KA (2/5): Castle view = no sleep. - Hotel is nice. Premier Plus rooms are as expected. If you want a room at the front with views of the castle, don’t expect a good night’s sleep. Constant traffic and footfall noise throughout the night, the windows may as well be made from clingfilm, no soundproofing whatsoever.
• woodsfam (10/5): Comfortable stay - No complaints, just myself with daughter in 20’s in a twin room. Check in was friendly and quick. Room a twin set up (one double one twin- daughter walked in the door and said oh I see which bed I get) on third floor. Spacious and clean. Great location. Didn’t include breakfast as we aren’t big breakfast eaters and would just grab a croissant nearby. Beds very comfortable and room was quiet.
• R6850CJjanetn (10/5): Perfect stay with Premier Inn 👏 - We’ve stayed in several Premier Inns this year – Berwick, York and Edinburgh – and every single one has been fantastic. The hotels are always spotless, clean and tidy, with everything just as you’d hope. The staff have been amazing everywhere we’ve stayed – so welcoming, friendly and helpful, nothing is ever too much trouble. Breakfast is simply outstanding. I always seem to eat more while on holiday and the choice at Premier Inn really is second to none. I usually start with cereal, then enjoy a hearty cooked breakfast, and still find room to finish with toast and jam. Les particularly loved the yoghurt and fruit to begin with, followed by his breakfast and rounding things off with a croissant. The quality and variety make it such a great way to start the day. The only small downside was at the Edinburgh hotel, where people tended to stand smoking right outside the entrance. It didn’t look very appealing first thing in the morning, so perhaps this could be improved. Apart from that, everything has been amazing. Premier Inn really does take the stress out of travel and makes our holidays even more enjoyable. We’ll definitely be back again next year for more breaks!
• T5602PDjs (10/5): 5 star - I just like to say thanks you to SAM at night reception she has been amazing the reason why I was full of anxiety she made feel comfortable during my stay . She help me relax and shown were everything is during my stay and Epsom , she amazing lady who super star
• Francesco gianmaria (10/5): - Ottima struttura, punto strategico
• Wei-Chen (2/5): - Our toilet was not properly cleaned, which made us feel uncomfortable during our stay. The previous customer left behind blood stain on the floor and tissue paper with blood in the trash bin that was not cleaned upon our arrival. We told the front desk about it and despite the trash was thrown out the next day, we can clearly tell the floor was still not properly swept.
• Mathieu (8/5): - Staff were really friendly and helpful. The location was great too, we were about a 15-20 minute walk from the Royal Mile
• SHEKHAR (8/5): - Good location next to tram stop and 7-8 min walk from train station. Good breakfast Room did not have a phone and so have to go to reception each time you need anything or speak to them. There was also missing room door tags to clean my room and if you miss telling reception then you miss getting cleaned
• Yuliya (6/5): - De prijs staat niet in verhouding tot de kwaliteit van het hotel.
• peterwM7259DZ (10/5): Perfect location, comfortable room - Very friendly staff, bed was comfortable, we got room no 410 with nice view it was very quiet and the temperature inside was pleasant, there was option to leave our luggage during the day.
• mkM5989KY (2/5): Very poor experience - It was a very difficult experience thanks to staff like Aslan, Sam, Lauren and some others as we are disabled couple in the wheelchairs and these people have a lot to learn to be helpful. Aslan invited himself one morning into our room before breakfast to give us a lecture on the hotel policies. Our room and bathroom WASN'T CLEANED for more than a week but thanks to Kyle at least we've had some essentials there. Staff not answering the phone regularly for more than an hour. Overall rating would've gone to zero if it was possible.
• Adamali (8/5): - There was a leak in the bathroom but besides that the staff was accommodating and the area was extremely walkable. Public transportation was also easily accessible.
• janetbC4042OX (10/5): Brilliant experience - The manager and staff were top rate Nothing was to much trouble . Polite friendly staff who made you feel comfortable in the surroundings. We will definitely be staying there again .
• Linda Elliott (6/5): - The property is in a convenient area. The staff was pleasant and helpful. The rooms need some work. The furniture is peeling the walls and rugs are worn out.
• Karen (8/5): - Transport
• Gilll36 (6/5): Very poor breakfast - Had to wait 15 mins to access the breakfast seating only to find hot buffet empty! Took ages long time for the cook to put more food out. One breakfast item at a time, despite numerous guests waiting cook had absolutely no sense of urgency to get the food out, added minimal hot items which were snapped up quickly by hungry guests waiting patiently…not worth the money for the breakfast! Added extra time to us being able to get fed and on the road, not impressed!
• Thomas (10/5): - The accommodation itself fully met our expectations. It was annoying that the booking confirmation from Expedia contained an incorrect address. Walking through a city with suitcases is not that much fun.
• Gary (6/5): You get what you pay for - Room was not clean and smelled. We were immediately moved to another and since the second one didnn’t smell as bad as the first, we stayed, Wifi is ABYSMALLY slow. I tried to get work done but the wifi was awful. There’s a reason why this hotel is so affordable.
• Verified traveler (2/5): - There is no room cleaning for 3 days. Not even remove trash. Front desk I not available at front in the morning.
• Carl (10/5): Excellent 👍 - Great Hotel, close to the Royal Mile and Edinburgh Castle (15-20 minute walk). Rooms were comfortable.
• Ertug (6/5): The room service doesn't run or exist! - Bed and pillows are perfect but the hygiene of toilet is super bad. The room service doesn't work.
• Danny (8/5): - Ok and fine for two nights.
• Thord (8/5): Pretty Good! - Pretty good. The shower was dirty. The place of the hotel was good and the service was what you can expect.
• Zalema (6/5): - Great location. The room lacked outlets to charge phones and no USB ports available. No ice machine. The room was incredibly small and the Air Conditioning did not work.
• Arben (10/5): - Excellent location and very neat. The staff was friendly.
• Monica Ann (8/5): - Great location, great bed, missed a fridge.
• DIDIER (8/5): - Séjour très agréable, collaborateurs attentifs à notre accueil, y compris dans les échanges concernant des points pratiques particuliers , et cela "avant notre arrivée.

Photos