Premier Inn London Victoria

Location: London, England, SW1V 1PS, London, GB

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Front entrance ramp
• Express check-out
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Elevator
• Breakfast available (surcharge)
• Express check-out
• Smoke-free property
• Wheelchair accessible parking
• Self parking (surcharge)
• Wheelchair-accessible public washroom
• Wheelchair-accessible van parking
• Wheelchair-accessible on-site restaurant
• Handrails in hallways
• Handrails in stairways

Rooms Available

• Superior Double Room

  1 King Bed

  216 sq feet

  
  

  Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Accessibility - Grab bar near toilet

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap
  • Low-height counters/sink
  • Shower grab bar
  • Bathroom emergency pull cord

• Superior Double Room

  1 King Bed

  216 sq feet

  
  

  Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap

• Standard Double Room

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap

• Standard Double Room, Roll-in Shower

  1 Double Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Accessibility - Grab bar near toilet

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap
  • Low-height counters/sink
  • Shower grab bar
  • Bathroom emergency pull cord

• Family Triple Room

  1 Double Bed and 1 Twin Bed

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap

• Family Quadruple Room

  1 Double Bed and 2 Twin Beds

  216 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Comfort - Climate-controlled heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap

Guest Reviews

• L5635RUsimones (8/5): Great Victoria hotel - Well organised hotel. Great welcome from the staff and reception staff were really helpful. Very comfortable beds and great location, only a 5 minute walk from the station.
• H6585IQgracet (2/5): rude staff member - extremely rude staff member. Booked here to leave our bags through a 3rd party 2 weeks prior. We then showed up on the day and the women was extremely rude to us, saying that they are “full” and it’s “not her problem” even though i had already paid a couple weeks ago now. I wouldn’t recommend staying here unless you want to deal with an extremely rude staff member. I didn’t get her number but i would avoid the place full stop. I called her out for being extremely rude and she had nothing to say
• edwardmO3205QG (2/5): Under staffed from the get go - Massively under staffed, long que at check in, no one manning the bar, gave up after 20mins, no plates or glasses at breakfast had to ask 3 times to get a plate and had juice out a mug. Very poor overall. Bad experience.
• chrisoF9405PS (10/5): Very good, clean and comfortable ,food and service good - Great staff, really helpful Rangg really helped me a lot, nothing too much trouble Great guy and a credit to your company
• V8177VJrebeccam (4/5): Unlikely to return, better hotels nearby for the money - Unlikely to use again. Good location. Basic but fair room, as a family of four our room had plenty of space. Bathroom needed a serous refurb. Dreadful service at breakfast - no eggs, bacon, orange juice, bread for toast or muffins. We had to keep asking the limited number of staff for these items, as did other guests, and a small amount would come out sporadically. No teaspoons, plates, cutlery or mugs either.
• paulmK1638TK (10/5): Outstanding Customer Service - Superb location beside Victoria station. We travelled as a family of 4, two adults and two 7 year olds, stayed in a family room on the ground floor. We received a fabulous welcome from Nardos who found out it was our twins birthday and looked after them with treats in the room and then a cake at breakfast. It made the trip so memorable for them to receive this kind of welcome, outstanding customer service. I have to say the breakfast was delicious, one of the best hotel buffet breakfasts I have had in a while, fresh and plentiful. I would highly recommend this hotel as base visiting London.
• haw18153 (8/5): Good room, Good value, not so good heating. - The room and the facilities were good, very good value for money. My only criticism is that the room was cold and the heating was ineffective.
• susanfY7696ZC (10/5): One night stay - Excellent stay, super comfy bed and room was immaculately clean. Staff were also very helpful, good parking availability
• MeltonJerry (10/5): A good place to stay in Victoria - Stayed overnight. The staff were very attentive, tge room was clean and well presented. It aas good value. I ate at the hotel. Ranga served me. He was good and so was the food. Well cooked, nicely presented and tastey.
• barriejskinner (10/5): Clean, comfortable and welcoming - Stayed here for one night whilst visiting family. The reception staff on arrival and leaving were welcoming and friendly. The room was clean and comfortable. We had a very good night’s sleep as the bed was very comfortable, the hotel was quiet and the black out curtains were excellent. Would definitely recommend and stay again.
• emmabW8923HW (10/5): London stay - Lovely Premier Inn, very friendly staff, easy check in, the room was clean and the bed was comfortable, very close to the Apollo theatre, good choice of food for breakfast.
• Eric Eberhard (10/5): - Alles in allem sehr stimmig. Nettes Personal, schöne Zimmer, leckeres Frühstück, gute Lage und ein spitzen Preisleistungsverhältnis
• Krystina (8/5): - Extrêmement bien placé pour visiter tout westminster à pieds La cathédrale étant à -5min. Literie très confortable Hôtel calme En revanche nous sommes revenus avec des piqûres sur le corps .. Est ce qu’il y avait des petites bêtes dans la chambre dans la literie ??
• Pacmama (4/5): No sleep due to noisy Vents. - Great location for theatre and underground. Usual standard premier inn , you know what you're getting. Smaller room than normal but clean and comfty. Huge drawback though was the noise coming from the vents above the bed. It was awful and stopped us sleeping. We had to ring reception and then go down in the middle of the night to ask if they could assist. They did something but it didn't make any difference. You could even hear it outside the room. Sadly we didn't get any sleep which meant we couldn't enjoy the next day fully. Nice breakfast. Low rating is based solely on the noise and lack of sleep.
• A2323THkarenm (10/5): Great value, great location, v comfortable and practical stay - Stayed one night at the Victoria Premier Inn in a recent London trip to visit friends and see the sights. Location and luggage facilities perfect for traveling from Victoria. Room was clean and comfortable. Breakfast was fine. Staff v friendly. It was a v comfortable stop over hotel in a great location for a v good price.
• markwilsonj (10/5): “Londerful” near Victoria Station. - Our room was clean, quiet, and comfortable. The bathroom was fitted out with multiple grab bars and a curb-less shower. The towels were large and absorbent. The front desk was staffed by a knowledgeable and friendly crew who were willing to provide great service. The hotel is a short walk to Victoria Station which made it easy to get public transportation all across the city. We ate at several restaurants that were within a 10-minute walk from the hotel.
• xxhayz2xx (10/5): Nice and Pleasant Visit - Nice hotel, clean and welcoming team. We had dinner in the hotel and was served by Ranga. Very attentive, checked on us and asked if everything was to our satisfaction. Greeted us with a smile and friendly attitude.
• Adventure800840 (8/5): Solid hotel choice for the Victoria area - Good option for the Victoria area. Rooms at the top (Premier Suites) are pretty nice. Felt that the price on the night I stayed was pretty steep for a Premier Inn. Good option if you pick a night where prices are lower. Location was nice, close to Victoria and in a quiet street next to some stately London squares.
• Rasmus (10/5): - Venligt personale og renlige værelser
• Talbottraveler (10/5): A quiet and comfortable stay. - We've stayed here once before in May. All good then. This time...a warm welcome, staff sound genuinely interested in your journey, where you are from and why you are visiting. Request to use an ironing board dealt with straight away. Room clean, tidy and warm. Stayed for two nights. Very quiet. The car park was fairly quiet and right next to the building. No problems at all. And of course, no dogs, which for us is a big plus. Big shout out to Louise, Leesa, and Tracy! Thank you for a quiet and comfortable stay.
• keithwF5079DC (6/5): Not Premier Inn standard. - Seem to fall short when it comes to Pemier inn standard of room, especially where storage and general space is concerned. Would not have liked to stay anymore than the 2 nights.
• jessicagO1381HZ (6/5): Never again - The pictures on the hotel’s website do not accurately represent the room my family was given. It was dingy and the corridor smelled horrible, likely from the leak in the ceiling. The “family room” was large, but unfortunately it was up a large flight of stairs and was difficult to navigate with luggage and a stroller. Even taking the lift would require going up and down more stairs to get to the room. I would not stay there again.
• Karin (8/5): - Tæt på Victoria station. God morgenmad.
• micheevans (6/5): You’re paying for the location - I recently stayed at the premier inn London Victoria for a few days away with family. I chose this particular hotel as we got it for a good price and the location was perfect as we were travelling to Victoria by coach and the coach station is about a 10min walk away, if that. When I booked the room it said it was a family room but I’m not sure if it was? It would be very small for a family. The room was nice and clean on arrival, the beds were ok, the bath room was on the small side and the shower was useless! We put the sign on our door for our room to be cleaned and it wasn’t, you have to put that on the door AND tell reception you want the room cleaned which I’ve never had to do before in other hotels. We had breakfast included in the price which was ok. There was enough to choose from but the cooked breakfast wasn’t very hot. All the staff we encountered during our stay were all very helpful and friendly, there just didn’t seem to be many staff there. So the staff that are there are a credit to the hotel! Overall our stay was ok, and we did get it for a good price especially as it was during half term so that was the selling points the location. But the hotel itself could probably do with a refurbishment as it was looking pretty worn in places. I’m not sure I would stay here again though.
• jwright1313 (2/5): Freezing room - Have stayed here before and usually very comfortable. However, on arrival in the room tonight the temperature was set to 17 degrees and the room was freezing. Now, 2 hours later, despite setting it to 20 it is still only 17.5. So very cold and uncomfortable
• sarahbI6489XK (10/5): Amazing - I was here on a business trip wow the morning receptionist Louise is very friendly and so helpful. The rooms were lovely well presented bed and it’s true what the advert says the bed was like a fluffy cloud woke up feeling refreshed ready for my day would 1000% be back again .
• Pioneer15630978631 (8/5): Friendly staff - Location is perfect. Less than 5 mins walk from Apollo theatre and close to Victoria station the staff at this hotel are amazing you can not fault their effort BUT there isnt enough staff. 1 person to mam the reception and the bar at night is crazy. 2 people running a full restaurant on a saturday evening is crazy. These poor staff are well overworked Room was clean bed comfy, check in easy but location won it for us. Food was okish. We had the meal deal which works out super cheap for London amd was a convenience but is far from fine dining. For the price paid though honestly can not complain. The 4 stars is purely because of the lack of staff and no reflection on the staff there
• Mobile81215 (8/5): Lovely staff, well located - This hôtel is very well located at a few minutes walk of Victoria station. All the girls, including the trainees, were absolutely lovely, they did everything they could to make our journey as pleasant as possible. Nevertheless, we were worried about their work conditions, as, for example, the same person was expected to attend at the same time, the hotel reception and the service at the restaurant. The food, in my opinion, could be improved, but the meal deal does the job and saves you time and worries after a long day of visits. Again, the staff was super nice, and we wish them a nice and sweet management.
• F3565LGsk (8/5): All good! - Nice clean hotel and very quiet. Check in was quick and easy. Staff very helpful and pleasant, particularly Ranga. Evening meal and breakfast were quick and fresh .
• H7970SCdavidm (10/5): Amazing hotel - This hotel is amazing and it’s spotless, the staff are amazing Debbie and Louise and Kimberley and pushba nice welcome from the team always feel at home!
• Z2565XXgillianw (10/5): Great staff fabulous stay - Lovely stay the team go above and beyond to help this has to be one of the best premier Inn I've stayed in The room was very clean and the food next door was lovely good value for money as I had the meal deal Plenty of free parking very big car park just need to add your registration details at check in The manager was hands on helping in all departments from checking in helping in Housekeeping to serving in the restaurant this just shows how much respect the team have for her seeing a manager work this hard motivates the team Will definitely be returning
• hugho145 (10/5): Excellent service great rate..!! - Excellent service at a very reasonable rate with really helpful staff. Huge family room with VERY large double bed , two good sized singles AND an extra pull out bed under the double..!! No food/drink services available in the hotel but all , including breakfast, available at the Ship Inn right next door. Great place to tour this part of England from with direct train services to both Liverpool and Manchester from Rainhill station, no more than 15 minutes walk away, also easy access to the motorway network if you have a car. All in all a good place to base yourself for either holidays or business..!!
• jeffdT4491GS (4/5): Not a great stay - usually happy with Premier Inn - We use Premier Inn on a regular basis and this is the worse stay, we were not made aware prior to arrival that the Pub (with Restaurant) which the hotel is at the back of was closed, so had to find alternative place to eat (which meant driving). the hotel itself is okay and the staff were friendly, the room was large and clean. the issue lies with the heater in the room, we put it on prior to going to bed and then when we tried to sleep the heater would beep about 5 times waking us up and this seemed to happen about every 90 minutes, which meant that both my wife and I had a poor/broken sleep. We also had to find alternative place to have breakfast.
• Angel (10/5): Very Good I would come back tomorrow. - For the cereals they had some healthy choices.for the hot meals they had a vegetable choice. The room was small but comfortable.if you like house keeping on a daily basis you should ask about it. Also to charge devices for the people who are visiting for the first time for the whole U.K they have different power outlets than the U.S you need to have an adapter that is sold in WH Smith stores in Victoria Station or anywhere.
• Deex78 (4/5): Not the best Premier Inn - We had a very late night flight back to Liverpool so decided to book into for good night sleep before heading home to Scotland. First impressions were not good as we drove up to find construction fencing up around the restaurant but managed to get parked ok. The night receptionist was great and got us checked in very quickly. The room was fairly standard for a Premier Inn albeit a bit tired looking e.g. the curtains didn't close particularlywell and there was a bit of black mould around the shower. We managed to get into to bed around 2:30 but with a noon check out we thought we would manage a good sleep. The drones of construction machinery started before 9am on the Saturday morning. The soundproofing was poor so there was no chance of sleeping through. The shower was fine but was leaking under the shower tray. We tend to use Premier Inns a few times a year but would not rush back to this particular one.
• justadaddy (6/5): Not the best Premier Inn - I stayed here two nights and although I like Premier Inn a lot I would hesitate to recommend this one. It's one of those first-generation Premier Inns with a separate Beefeater next door and feels more like a shared house than a hotel, by which I mean that it's quite small with creaky floorboards and thin walls so no one gets any sleep until everyone's gone to sleep. If you do stay here my top tip would be to bring a good pair of earplugs! It's not awful, it's just not quite as good as the more modern hotels. I think there's another Premier Inn in Llanelli and I don't know if that's any better but I will try that one next time. Just to add, this hotel is in a corner of a retail park which is a good thing or a bad thing depending on your point of view. Plenty of free parking.
• pambH4264KY (10/5): The staff make this hotel special - The room was spacious and the bed very comfortable. The bathroom is well equipped and plenty of towels are provided. The room was spotlessly clean and nice and quiet. The hotel is near the M4 and a very short walk frrom Parc Y Scarlets, where we were watching a match. A short drive will take to the beach or Pembrey Sands. The free parking is a nice extra and there are plenty of shops near by including Morridons, the Range, Marks and Spencers and Asda Living. Caroline and Leah on reception made our stay very enjoyable and were happy to help us with any special requests. The restaurant staff were friendly and made our meal a lovely experience. Corrie was happy to help us make our order and was very knowledgable about the menu. The hotel is very good value for money and I would highly recommend staying here.
• Funlovinfella (10/5): In our Liverpool home! - We always stay here when visiting family back home, it’s the best! The rooms are always spotless, the bathroom has a huge walk in shower. ALL THE STAFF ARE AMAZING! The manager (Tracey) is a diamond! It is our home when we come home! We love it here!
• Luke (6/5): - Room was in poor condition. Staff were unorganized and unhelpful with check-in.
• Achim (8/5): - All good
• Voyager277700 (10/5): Hotel and restaurant review. - My wife and I stayed at Premier Inn Llanelli on 19/20 September 2025 and had a vey comfortable experience. The hotel was very clean and our room was spacious. We dined in the adjacent restaurant on the evening of 19 September and had a very enjoyable meal. During the meal all the staff were excellent but special mention for Korrie P who was cheerful, informative and extremely attentive to our needs. Well done everyone!
• Denise (6/5): - Always lack staff in premier inns. They stick to the 3 pm check in to the minute and then have only one person for check in The room was dirty and ‘tired’. Stains on the furniture and carpet, mold on shower stall. You have to ask for a second bath towel, even if reserved for two adults. Have to ask everyday for daily cleaning. Only stairs at entry (there was some kind of lift, you would need help with. Uninspired breakfast in basement room. Not much for a vegetarian. Stayed in three of these this trip, this was the worse
• Miles (6/5): - The air coditioning did not work well in the room
• marcos antonio de (4/5): - Poucos funcionários e com má vontade em atender. No hotel não vende água. Tem uma máquina de empresa terceirizada na recepção, mas que estava com problemas.
• PIK HANG (8/5): - Nice staff & room. Recommend for other visitors
• 3harrib (10/5): Outstanding service from the staff - Stayed here while exploring the South Wales Coastline and had an absolutely amazing stay, The hotel itself is looking a little dated and could definitely do with a freshen up but what really makes this hotel stand out is the amazing service you receive from the staff, especially Phil he went above and beyond for us despite being very busy running a restaurant and reception desk, his knowledge of the gower peninsula was outstanding and he was able to point out many great locations to visit, he is a credit to your company, will definitely be staying here again in the very near future.
• M7478EPnickyw (8/5): Hotel tired but staff excellent - Stayed at Premier Inn Central East. Hotel a bit tired but understand renovation imminent. All staff lovely but Korrie in restaurant stood out as she was extremely efficient and friendly.
• Ceironsmummy03 (10/5): Lovely stay lovely staff - Brilliant premier inn and restaurant the staff are amazing, we had a lovely waitress called Korrie who was really lovely and although she was very busy she was super lovely and chatty, which is so lovely to see these days 😊
• karen (6/5): - Shower had hand wand & raindrop shower spray. Nice size shower. Breakfast had a decent selection- fried eggs looked gross. Beds comfortable, pillows flat. In Premier Plus room & had a fridge with 2 bottles of water everyday. Asked for more pillows & front desk was annoyed- couldn’t get till next day. No wash cloths, had a hand towel & one bath towel for 2 people. I asked for more bath towels & again front desk thought towering room were enough. I told them one was wet after other person had shower- they finally agreed to give us 2 bath towels every day. Wall switches behind coffee maker were covered with dust as well as counter behind kettle & coffEe machine. Area was okay & close to a lot. Building needs repairs, I would not stay again unless improvements made. Travelled to South America, USA, Canada, Japan, Nepal, and this was worse hotels. It should have a rating of 6.5
• Afshin (4/5): - We hebben een rondreis gemaakt door Engeland en dit was ons laatste hotel. Het hotel heeft een prima locatie, maar verder valt er niet veel positiefs te zeggen: kleine kamers, geen goede bedden en een verouderde douche. Ik zou hier zeker niet nog een keer voor kiezen.
• PatE447 (8/5): Soggy batter - A great hotel. Friendly staff, very clean rooms and reasonable prices on food and drink. I had the mixed grill and it was well cooked, tasty and very good value for money. My wife had the fish, as did a person on the table opposite, and they bith had to scrape away the soggy batter - probably microwaved. Such a shame as everything else was first rate.
• Gaylord (6/5): - I didn’t like being told by front staff a lady to go to store and buy my own tissues for the room.
• Mario (4/5): - Not enough staff to take care of customer needs! No outlets in bathrooms and throughout room causing inconveniences!
• Stuart (8/5): - Very comfortable bed. Spacious room. Bathroom needs maintenance
• anthonym9457 (10/5): Nice stay. - Had a really nice time at the hotel.Staff were all friendly and helpful. The room was tidy, clean and warm. The pub next door has plenty of choice of food and drink and the staff are also welcoming.
• gerrypV8850XZ (10/5): Exception Service - Stayed here again to visit family. As per usual the Hotel very clean, the wifi was working, the reception staff very welcoming, polite and helpful. Food was excellent in the restaurant and a special mention must go to Jo who provided excellent service in the restaurant and made the stay even more enjoyable.
• Travel36619431517 (10/5): Premier Inn Rainhill - We have stayed at this hotel a few times, lovely staff, clean and comfortable rooms, nice and quiet with great parking facilities, pub next door that serves food incl breakfast thats nice.
• davemZ6724VJ (4/5): No WiFi - For the fourth visit running, over the last two years, the wifi was not working. We heard the same excuses every time. We won't stay here again.
• Stéphane (8/5): - Le lit était incliné et on dû coucher la tête au pied du lit!
• Sarah_Lou2014990 (10/5): Great hotel - Great location for liverpool and Manchester. Lovely little hotel, no bar/restaurant but pub with outdoor space right on the doorstep selling food and drink. We went for a family event and the room was just great. If you want more space in your room id recommend requesting room 16 - its huge! We had a double and 2 singles and could easily of fit another bed in and still have tons of space. Just what i needed when staying for a few days with children. Staff were friendly and helpful. Will definitely return
• 905selwynj (10/5): 4 days working away from home - Excellent staff Excellent food Excellent accommodation what more can I say thankyou Very polite friendly 😊 looking forward to coming back soon
• ken271 (10/5): NOT LONG NOW - Not been yet due end of July, but communication with Premier Inn Rainhill is outstanding. Will update after stay at end of July.
• paultM71NT (10/5): Llanelli Central East - Good location for what we needed and a usual good Premier Inn experience but particularly enjoyed the individually cooked breakfast
• dianahT9630NE (8/5): A nice clean room and bathroom - A nice clean room and bathroom situated next to a nice pub. Parking was taken care of as it was an Europarks. a warme welcome at receptiuona dn the room was very quiet, no noise from any other guests. A good location to go to Anfield to see a concert.
• aardvarkv (10/5): phil the floor manager was good - when I arrived there was one person available to help and that was the floor manager phil, was a very bury man but willing to asist me. he even helped with my luggage. I was shown around the room which was well kept and clean. I would definatly return.
• toady06 (8/5): Bed for a weary tired traveller - Arrived 1am, met by a human which is rare these days. Had a simple check in, given key and directions to room but wasn't told about breakfast (I was very tired so didn't think to ask). The bed as always was extremely comfortable. Let down by the towels in bathroom... Cardboard would be good description. Check out was simple, just drop the key and walk out.
• BeekerD (10/5): Great service and reliably comfortable - The staff were so welcoming and friendly, which was lovely after a long and frustrating journey. The beds were as ever extremely comfortable and the room was nice and clean. The food was also better than expected. Really is great value for the price!
• Caseymariebowskill (10/5): 100% recommend!! - Excellent service, comfiest bed, tastiest breakfast. We've stayed here multiple times and each time we have a lovely stay. The staff even decorated the room for my boyfriend's birthday which was a lovely surprise for him! 100% recommend staying here.
• yvettep327 (10/5): Excellent stay - Excellent stay. Staff in hotel and restaurant are efficient and very friendly. Clean and comfort rooms. Excellent made to order cooked breakfast. Good selection of continental including fruit, pancakes, crumpets and muffins. Large free car park.
• mrsellengriswold (10/5): Lovely hotel. - The room was spotlessly clean, the bed was really comfy. A big thank you to all the staff, Tracey and Lisa were great, so friendly. Nothing seems to be too much trouble for them, they want to make sure everything is going okay with your stay. We will stay here again when visiting the area. Lovely atmosphere and trouble free stay!
• Funlovinfella (10/5): EE-EYE-ADIO WE WON THE LEAGUE! - This is the best Premier Inn for miles around, it’s a twenty minute drive from here to visit our families and we’ve stayed in others in Liverpool but the staff here are top of the pops! The rooms are spotless, the staff are the stars of the show! Lisa checked us in, always smiling she makes you feel welcome as soon as you walk through the door. Extra special this trip as Liverpool had just won the Premiership and Tracy was smiling more than ever! She’s a diamond, always enquires about our family, always concerned that everything is okay with our stay! Love this place, if we win the lottery I’m moving in!
• Q4168SSbens (10/5): Friendly hospitality - During our two night stay we received friendly hospitality, Korrie was lovely and helpful. Our room was clean, comfortable and had everything we needed. Great communication before arriving vis email about the restaurant being re-done but that there would be no disruption to our stay or meal availability and everything went smoothly. Would stay again.
• gevans2022 (10/5): Excellent stay in a comfortable , friendly hotel. - I use this hotel regularly because of its location but mainly because the Staff in the Hotel and restaurant are always helpful with nothing being too much trouble. The food in the restaurant is always good quality and cooked superbly . The rooms in the hotel are always clean and comfortable , I would recommend this hotel to any one looking to stay in that area
• 738shahidm (10/5): Unexpectedly Pleasant Stay at Premier Inn Liverpool Rainhill - We ended up booking this hotel last minute—just hours before check-in—after a disappointing experience with our Airbnb. Despite the short notice, the staff at Premier Inn Rainhill were incredibly welcoming and helpful, especially Dave, who went above and beyond to make our stay smooth and comfortable. The hotel is small and located a bit far from the city centre, but the area is peaceful and well-connected, making it a convenient choice if you're okay with a short commute. Dave made a real difference—he was attentive, friendly, and ensured we had everything we needed throughout our stay. Overall, a great experience that turned a stressful day into a comfortable one. We’ll definitely consider staying here again on our next trip to Liverpool!
• 187tiaw (10/5): Weekend away - Staff, tracey, Louise and Tina are absolutely amazing the most loveliest people I’ve ever met. Even gave us an Easter egg for our son. Hotel is lovely and welcoming. Love the free car park as well. Room was absolutely spot on 1000% recommend this hotel
• Eggchaser76 (10/5): Another great stay! - Been a couple of times to this hotel now and always been a pleasant stay. Comfy beds, very friendly and attentative staff. Recently upgraded the WIFI which is super fast now. Pub next door is handy for food & drink and always a warm welcome. Would highly recommend!

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