Premier Inn London Hammersmith - Shepherds Bush Road

Location: Brook House,Hammersmith,London,London, London, GB

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

Guest Reviews

• Shahinès (6/5): - Chambre propre, pas nettoyée tous les jours. Personnel sympa. Nourriture bonne mais très peu de choix. Moyen dans l’ensemble
• Enrico (10/5): - Ottima posizione a due passi dalla metro e con fermata autobus davanti all'albergo per raggiungere tutte le destinazioni. Camera in buone condizioni e il personale è molto disponibile e preparato
• Irene (10/5): - Goed hotel in fijne omgeving. Weg uit de grote drukte maar met de metro naar het centrum om de hoek. De kamers zijn prima en het ontbijt goed.
• Marie (10/5): - Un buffet à volonté pour le petit déjeuné et les transports à proximité
• Odd Harald (10/5): - Hotel well placed close to underground. About 15/20 min walk to Westfield shopping senter. Rooms Are clean. Breakfast was very good. Can highly recommend this hotel
• Marisol (10/5): - La habitación muy limpia y espaciosa, la ubicación del hotel es excelente y el personal muy amable
• 11dragon64 (10/5): Premier Inn Putney Bridge - Nice hotel with great location. Recommend the walk along River Thames which is easily accessed directly opposite hotel, off the bridge. Staff very helpful and accomodative. Breakfast magnificent! Rooms comfortable though common areas on upper floors need a bit of a paint job and maybe some new carpeting. Wifi was poor unfortunately.
• Marisa (10/5): - The hotel was central to a large tube station, which was very helpful. Room was perfect for our stay, breakfast was honestly pretty good, and I appreciated the security measures to scan your keycard for access at night into the lobby
• venom7dk (4/5): Not what was expecting - The location was good near the underground. The atnosphere was just old fashioned. The room was good but one bed was like broken on the left side so we couldnt use it.. Early check in and late check out was not an option in contrast with what was saying in the website. Last but not least the sink in the bathroom and bathtub was unacceptably blocked and we had to wait while we were brushing teeth or haveing a bath. The reception was just there only for check ins.. otherwise you could feel the vibes thay they were not so willing to help the customers
• jayyf2025 (10/5): Customer service - Irfan was a great friendly man with a great smile and welcoming he was so helpful with everything I need will definetly come back
• Lies4living (10/5): Great location, clean and quiet. - Premier inn Shepherds bush road was ideally located really close to Hammersmith station, Riverside Studio and The Apollo. We stayed in a room on the 5th floor. It was quiet and very clean. Bed was comfortable and we had everything we needed. Breakfast was good value and both hot and continental food available. Friendly staff. Would recommend.
• Frederik (8/5): - Støvsugeningen manglede lidt og generelt kunne overflader godt gøre lidt grundigere rent. Ellers var alt så fint
• clive6356 (8/5): Basic budget acceptable. - Putney Bridge Premier Inn. A grim looking 60s concrete monstrosity. Made worse as you approach the entrance, past the filthy, broken sign and through a sea of hundreds of cigarette butts that litter the front door area. Surrounded by a broken, paint peeling, wooden fence. Pleasant receptionist was able to fix my mistake of booking a room with a double bed instead of two single beds. The extra towel she gave us had to be handed straight back as it was badly blood stained. She was very apologetic. The room was what you would expect from this price bracket. Basic. Tea/coffee/UHT milk/ sugar sachets, kettle and two mugs. In this day and age, there really should be at least one USB charging point, luckily I was equipped with adapter plugs. Comfy bed, clean bathroom with good water pressure/ shower over bath. The place was very quiet at night time. Breakfast was very good, full fry or continental option, decent coffee/tea/ selection of fruit juices. Two machines in the foyer area dispensed travel items you might have forgotten, and a soft drink/ snack machine. Hideously expensive, use the minimart down the road 100metres. All in all, it was just about value for money, I’d certainly use it again as it was very good for tube/ bus stops.
• Noddy5670 (8/5): Great location and staff - Great location for visiting all area of central London and just minutes from local underground station. Staff were very attentive and welcoming. Our room was large and on the ground floor however was in a design recess so limited any natural light entering the room. Also the aluminium windows were cold which meant the drapes being closed to keep the room warm. Restaurant for breakfast was excellent with plentiful supplies for the buffet breakfast.
• suella-de-vil (4/5): Great location but refurb overdue - Fantastic location 2 mins from tube and a lovely walk across the bridge into Putney. But…. This hotel is very tired and in poor overall repair. The heating did not work in our room (portable heater provided) and the room felt cold and a bit musty. The mattress was old and a bit lumpy and not of the usual PI standard. The bathroom fan could not cope with steam from shower and there was black mildew on the windows. I didn’t complain to staff on site though as I’d heard the way they had dealt with another person complaining and they hadn’t sounded particularly sympathetic. It’s hugely popular though presumably because of location and we heard the person on front desk telling other guests the place was fully booked for Saturday night due to winter wonderland. I wouldn’t stay here again but I do use other premier inns a lot and they are usually far better than this. Refurb needed !!
• 160alisterb (10/5): Great place to stay for a night or two - Very comfy, clean and good sized room. I was in London for business so this was perfect for me. The staff were really helpful and friendly.
• Farrukh (6/5): - The location for this hotel is fantastic, right across the hammersmith tube. The hotel/room itself was clean and the staff was super accomodating. I wish the rooms had a small fridge/mini bar so we could keep some food items cold. Without the fridge we had to make multiple trips to the grocery store to get ehat we needed cause we coildnt store anything. There is no parking in the building, however there is outdoor parking (3rd party) a few minutes walk from the hotel. Overall id recommend for a short trip with easy move within London.
• Jutta (10/5): - Very convenient location.
• hannaheN8432HP (8/5): Okay for price - I knew the air-conditioning wasn't working, but didn't appreciate this meant no heating! Room initially very cold but the provided heater warmed up. The room felt very tired - the windows rattled throughout the night and it was very noisy. Only one large towel and one hand towel provided. Although clean, the bath had evidence of black mould on the grout and surround. The extractor fan in the bathroom squeaked loudly when in use, and you could hear the neighbouring bathrooms too. Water in the bath didn't get very hot, disappointing noisy bath! The staff were great, but everything else felt a bit lacking.
• robmR3681MZ (6/5): Great location, tired hotel - The location was very good, away from the city centre, but easy access to the tube which was 2 minutes away. The food and drink was good and quite reasonably priced. Disappointed that the restaurant didn't start serving food until 6pm. We had a show booked the first night and wanted to eat at about 5pm but couldn't, so we ordered food in. I was informed the week before our stay that the A/C wasn't working and that a fan had been put in our room. It did get rather warm at night. The staff were efficient and friendly. The hotel is very tired looking both externally and internally, and needs a major makeover.
• Benedetta (8/5): - Posizione molto comoda con la metro a due passi che arriva ovunque in massimo 4/5 fermate. Hotel pulito, colazione molto buona e personale gentile. Ottimo.
• Mads (8/5): - Super dejligt hotel i godt område med masser af liv
• AnthonyMcNulty (10/5): Great location - Excellent location, great staff, clean and comfortable. Ideal for music venues, and right by the tube. Very accessible.
• José Antonio (10/5): - El hotel tiene una excelente ubicación, con dos estaciones a menos de 100 metros de la puerta. El desayuno incluido es muy basto. Volvería sin duda.
• 151theresad (6/5): Tired - Stayed for two nights and picked due to proximity to Hammersmith for a gig (30 min walk away). Slept well and had a great breakfast, but this hotel is tired and in need of a refit. Shower was hot but water pressure poor, and the hotel was just a bit shabby. Rotten window frames which, even with secondary glazing, let in a chill and made our room really cold. Stayed in many a Premier Inn, but wouldn’t stay here again unless location was key.
• N5342QNpaula (4/5): A poor experience all round. - Great location however that's the only reason to stay here. The place is tired, unloved and needs either a refurbishment or knocking down. For the money you pay the rooms need to be better. On arrival we turned on the TV and instead of the usual welcome message it displayed 'Leeds is a shi*hole'. Lovely. The toilet wouldn't flush properly, the water pressure in the shower was rubbish, carpets were stained and on the landing were loose. The window frames were rotten. When these issues were reported we were met with some indifference. The offensive message wasn't deleted and we were there for a number of days. Having contacted Customer Services they weren't interested in our experience. We'll go somewhere else next time.
• Jose Felix (10/5): - La habitacion muy grande y las camas muy comodas. El personal muy amable. Lo recomiendo. Si volvemos otro año lo volveria a coger
• svenkP6149DT (10/5): Shannon is the GOAT - Shannon is an absolute legend. She helped us with everything and it was all done with the biggest smile! Absolutely amazing.
• anthonylindseyfr2016 (10/5): Best location, great rooms, good value. - Great location for sightseeing, theatre tube and buses. Clean comfy rooms, great friendly staff. Nice bar and restaurant, good meal options nice breakfasts.
• asiftraveller2018 (10/5): it does what it says on the tin - A premier inn is a Premier inn. You know what to expect .And that’s good. Despite being on a main road , you could not hear even the noisiest largest HGV due to 2 layers of double glazing - so quad glazed. The breakfast was good as always .My only suggestion is to have warmed plates. Food goes cold very quickly otherwise
• Lisa (8/5): - Sehr nettes Personal. Zimmer sauber Frühstück sehr gute Auswahl typisch Englisches Breakfast
• Speirsygirl (6/5): Good value but not security concious - Good location but did not feel secure. Nice room, good staff and food. Decent prices for central London. Reception never manned and anyone without a keycard is able to walk into the hotel right to the bedrooms. This needs to he urgently addressed
• RyanH4278 (10/5): Colleague was very helpful - The colleague who dealt with me when I arrived was very welcoming and accommodating to me she was very pleasant I wish I had gotten her name to personally thank her
• HippieHappy (10/5): Fab location, super clean, great staff - I stayed at this Premier Inn with my 9 year old son to attend the London Comic Con and we had a fantastic experiences. After a slightly traumatic train journey due to weather - related disruption, this Premier Inn provided exactly what we needed. Check in was super straightforward. The hotel was SO CLEAN it even smelled nice in the hallway leading to the rooms. The room was very spacious for London, and again, very clean and comfortable. My biggest praise however goes to the staff serving breakfast as we asked for veggie sausages and I can't get over how quickly they arrived. Also, they were super kind and the breakfast area probably the nicest one I have ever seen in a Premier Inn. Thanks so much, I'm definitely going to be back.
• 957midea (10/5): Breakfast is amazing ! - The service at the premier inn service was amazing. Especially the breakfast service, Ifran, Sharon and Vikas who were super friendly and gave us the best experience first thing in the morning !
• 427connorl (10/5): Will come again - Great service by Irfan Shanon and Vikas. Will definitely come again. Very friendly. Lovely area in putney, London England
• 952muhammadc (10/5): Great service, would come back again! - Fantastic service! The staff are so friendly and very helpful with all the inquiries that I had. The reception staff was very welcoming and was not hesitant to assist any problems that I had. Would 100% come back again for another stay!
• WorcestershireBob (10/5): Putney Bridge stay - Irfan was amazing—friendly, helpful and welcoming. He made our Premier Inn Putney Bridge stay perfect! Also a big thanks to chef Vikas and FOH Sonia. It’s the people that make a place!
• W8984KSrebeccam (10/5): Good Customer service! - Irfan was fabulous - super helpful and smiley. A breath of fresh air! Hotel was in a good location, easy to get to from the tube.
• F4067AWlisam (10/5): Very beautiful - very very good breakfast and very good stuff in particular Sonia, Vikes and Irfan !!!❤️❤️❤️ I love the apple juije and croassant
• lucamC7207JU (10/5): london short trip - very good breakfast! the staff is very kind and i really appreciate my stay at the hotel, egemone i will be back in london i’ll stay here again for sure
• Connie (10/5): - The room was super cleaned. The location is very convenient. Highly recommend.
• Travel19790662195 (10/5): Breakfast - Excellent service from Irfan and Vikas. Food is really good and collection is smoothly. Good quality. Will come back for breakfast.
• Dunwork (6/5): Ok - Very scruffy exterior spoils this well-located basic hotel. The room was quite spacious and fine. Bathroom clean and sufficient but needs extractor ventilation. Reception staff generally ok but on arrival we were not acknowledged as we were standing at check in desk while 2 of them had a discussion about something on their computer.
• C4224CHariannac (10/5): 4 days in London - Perfect location and really kind staff, comfortable rooms, delicious breakfast. They also gave me a little gift and a card for my birthday. I was with my family (twi children ) and some friends. Perfect for families, my children loved It
• justinjO2450EA (10/5): First rate - Excellent staff, clean and comfortable hotel ideally placed for the Barbican and city. Excellent breakfast. Great value for money.
• Mic (10/5): - Nice
• mariadR9530RX (10/5): Highlyrecommend. - Fantastic stay at this hotel. Everything we needed was nearby. Room was very clean; soap and shampoo were lush; shower was fabulous.
• pilou12017 (10/5): Fantastic nicht sleep and great location - I really enjoyed staying at the Premier Inn, and was very nicely surprised at how helpful and friendly all the staff was. And the hotel is brilliantly located near Hammersmith Tube station, which really helps. Thank you!
• emilie (10/5): - A cote du metro et des bus. Bon hotel!
• D5520NStonyw (10/5): Worth a visit. - Location is ideal for all your needs, less than a 2 minute walk to Hammersmith Tube. Easy check in/out. Rooms a good size with a great overhead shower. Breakfast was spot on. Would stay again
• 293catalinad (8/5): Nice place price/quality - Nice place price/quality. We stay for holidays, the bed was comfortable, the people kind. We asked for cleaning and New sheets and we has to ask twice, they weren't very efficient.
• Gabriela (10/5): - Awesome value for a great price. Enjoyed our stay and had an relaxing time during Christmas season in London.
• antonyf20 (10/5): Great place to stay - Great hotel very close to the train and bus station Hotel itself very modern and clean Food really good too and staff very friendly and helpful Will definitely stay again
• charliedB9554KV (10/5): Best hotel in Putney - Lovely stay. Comfortable room and tasty breakfast. I would recommend to everyone looking for a local stay. The staff were extremely kind
• I5738HNhelenar (10/5): An excellent base to explore the City of London - Nice quiet hotel, conveniently located for the City of London. Our room was clean and comfortable, and although it wasn't huge it certainly did the job for our family of four for a couple of nights. The staff were all friendly and helpful, and the quality and service in the restaurant was probably the best we've received in a hotel of this type.
• Winfried (10/5): - Alles war super, sehr freundlich und supernett auch zu den Kindern, Klasse.
• pauleS1024YX (10/5): Extremely Impressed - I booked this hotel due to price £68 on a Sunday night, I was extremely impressed with it, staff lovely and helpful. Onsite restaurant and bar, the rooms were extremely quiet and perfectly equipped, extremely clean and tidy. I’m sure this price was dynamic pricing due to low occupancy, it’s also worth £200 per night in London if you need to be in that location. I would definitely stay here again for work.
• jjjjjjjy2025 (10/5): Excellent quality and value - Excellent hotel for location, value and quality. I stayed in a premium room and it was lovely and I would definitely go back
• PRgnu (8/5): Clean, comfortable, great breakfast but poor Internet and lost property service - Great location hotel up to the usual Premier Inn standard, clean and comfortable with a great breakfast. However... Premier Inn is becoming very overpriced. This hotel was £230 a night with breakfast so £700 for 3 days. I was there with business and there was almost no Internet, either in the room or down at breakfast. Premier Inn has always had excellent Internet for the basics of emails and Teams calls, but I believe the provider has changed. I upgraded to the premium WiFi but that didn’t work either to the point that the IT people refunded me. The next week I stayed in a different London Premier Inn and the Internet didn't work there either. Lastly, I believed I had left my shoes in my room. I tried to phone the hotel for 2 days but couldn't get through. I travelled back to London to call into the hotel and was told there was a fault with the phones. There also appears to be no left property room. I was there for half an hour while they tried - and failed - to get in touch with the person who cleaned my room. In the end I left and it was another 2 days before they contacted me to say they couldn't find them. Premier Inn has always been really solid and this seems a bit of an aberration. Shame as I was here for 3 days. However with their prices escalating it raises the standard you expect.
• Getaway11072622545 (10/5): Excellent - Probably the best Premier Inn I've stayed in. Great location, warm welcome, easy check Inn, biscuits and extra tea/coffee at the entrance. The girl on reception was lovely and very helpful.
• A7977BSleanneh (6/5): Cleanliness - Overall fairly good but disappointed with the cleanliness of our room & carpets throughout.Staff very friendly,helpful & polite.
• Boo-Leigh (10/5): Great Location for Eventim Apollo - We stayed in a Premier Inn Plus Room for one night whilst attending a concert at the Eventim Apollo which is only 5 minutes walk away Check in was quick and efficient Our Room was clean and comfortable and included everything we needed - very quiet The Bed was very comfortable We dined at Bar and Block in the evening and thoroughly enjoyed our meal. Check out was friendly and professional
• Hazza12345 (10/5): Perfect location for Hammersmith Apollo - Great location for the Hammersmith Apollo and fabulous, friendly staff! I’d also recommend the restaurant for food in the evening… they do a great package for Premier Inn customers.
• Alessandro L F (10/5): - Ótimo local, atendimento... Café da manhã... Tudo ótimo!
• shahalih (10/5): One of the best stays we had - Lovely experience and very clean room ( 301) ! I would recommend again this hotel to all my colleagues ,friends and family .The manager Ionela was amazing and helped us with all our enquiries.A big thank you and well done 👏
• chiltern1000 (10/5): Perfect for intended purpose - Perfect for an overnight stay, not many facilities (other than restaurant) but room easily accessible and provided everything one required. Suits me perfectly for occasional nights in London when business or leisure requires it.
• Inspire45679586595 (10/5): Very pleasant stay - will definitely return! - A first class Premier Inn made so by the excellent Team, particularly Delia and Danielle on Reception and Denis taking care of everyone in the Restaurant/Bar areas whilst being friendly, efficient and focused on what each guest requires brilliantly. The hotel is beautifully kept and clean and the Kitchen Team are excellent with the level of tasty and attractive food served. Thanks to Denis, Delia and Danielle, along with all the Team who were very polite and friendly if you met them anywhere in the Hotel, this is probably the best Premier Inn we have ever stayed at. Many thanks one and all - we look forward to returning!
• adamsO5411NI (10/5): Very good - I would like to praise this hotel for the cleanliness of the rooms, IONELA - The Menager of cleaners Team deserves a BIG Thank You .
• RAQUEL MERINO (8/5): - .
• Ann572014 (6/5): Strange "economies" by room staff... - I asked for my room to be cleaned last Sunday 19th October. I was puzzled to return to a clean room devoid of any milk & with different towels. I would have happily reused my towels (as I disagree with unnecessary replacement, I whole-heartedly agree with minimising their washing). I needed to get more milk, from the reception, as I like a small amount in my morning/wake-up cuppa!
• 919brend (10/5): Clean, cosy and convenient - Had a very pleasant stay at the premier inn, convenient location for Eventim Apollo. Housekeeping manager Ionela was great and rooms were among the cleanest I have seen in a while. Would 100% stay again.
• Bevin (8/5): - Was a good stay
• S1899HHjamier (10/5): Staff - Diana on the reception desk could not of done more to help if she tried . She just made small changes that ment a lot Thank you
• O1459DO_ (2/5): Don't do Premier Inn a favour and amend your booking. They are greedy robbers. - I booked my room in January, then had to amend my booking twice and change the date. I fully paid for the room in advance in January. But in October they charged me again, and my room price has doubled since January. When I called and asked why the price has gone up by 2 times. They said: oh, but our prices are higher in July and October. My advice: Never amend your booking with Premier Inn. Get refund for your cancellation and book another hotel.
• B6658LGbrianw (10/5): Euston had a problem! - Staff excellent bed v comfortable breakfast was fresh and hot. Nothing to dislike. Staff at breakfast next level ( Rafa?)
• Margaret (10/5): - Monika, Tanya and the front desk guy were very pleasant and helpful. Excellent.
• 608hattiew (10/5): Best place ive been to - It’s been great! Even though we arrived unexpectedly, they managed to get the room ready in as little as 20 minutes! Also the beds are suuuuper comfy
• JoJoSaffa (4/5): Not that impressed... - Reception staff would not allow me to check in to drop a suitcase without paying a surcharge of £15 when the room was ready and confirmed by them. Felt they she was unreasonable and then discussed it with other staff members in Spanish, which I understood. Night receptionist was lovely. Room was ok, situated up stairs away from the lift. Stayed in better premier inns
• N2915DNjamesa (10/5): 2 night business stay - great location excellent shower, pillows and mattress have stayed here for business purposes a number of times and will do again
• Benjamin (8/5): - Sehr freundliches und hilfsbereites Personal, ein tolles, reichhaltiges Frühstücksbuffet. Leider war unser Zimmer nicht mehr im besten Zustand. Im Bad gab es Schäden aufgrund von Feuchtigkeit, der Wasserkocher war von außen nicht mehr ansehnlich und im sehr kleinen Zimmer ohne wirkliches Fenster klebten überall Klebeband Reste an der nicht mehr schön gestrichen Wand. Für ein 4 Tage London Trip mit zwei Kindetn aber alles völlig Okay.
• Jessica (6/5): - Schlechte Organisation! Unser Flug wurde annulliert und somit sind wir einen Tag später angereist. Dies hatte ich dem Hotel mitgeteilt, damit unser Zimmer nicht storniert wird. Als wir dort ankomane, wusste jedoch niemand bescheid und unser Zimmer schon weitergegeben. Sie haben jedoch schnell reagiert und uns in die gleiche Hotelkette 5 min entfernt umgebucht. Als wir jedoch dort ankamen, wusste dort auch niemand Bescheid. Sie mussten nochmals in das andere Hotel anrufen und dies bestätigen lassen. Nach einigen hin und her, bekamen wir dann endlich unser Zimmer. Diese war aber sehr sauber und komfortabel. Wobei nur gereinigt wird, wenn man dies verlangt. Ein weiteres Problem war die Buchung des Frühstücks, welche bei der Umbuchung vom anderen Hotel verloren gegangen war. Jeden Morgen war nur eine Person aufgelistet und jeden Tag mussten wir das ganze nochmals erklären. Kommunikation und Organisation ist wohl ein Fremdwort....
• aaronsX1419DB (2/5): Never answer phone - Stay was fine, however i could not contact the hotel. 12 phone calls due to left item and not a single one answered. Very disappointed
• Erica (10/5): - The room was well equipped, spacious and comfortable, and staff eere friendly and helpful. We were very pleased with the location of the hotel, very handy to Hanmersmith Station. The was some dampness in the carpet outside the door to the bathroom, but staff promised to take care of this once I mentioed it to them. We did not have breakfast in the hotel, as we had to check out early.
• Pedro (10/5): - Calidad precio muy bueno Buenas habitaciones, bonitas y limpias
• Kyo (10/5): - レストランが清潔で、朝食が美味しく楽しめました。部屋は必要十分な感じ。室内に冷蔵庫はありません。スタッフがフレンドリーで頼れました。

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