Premier Inn Porthmadog

Location: Porthmadog, Wales, LL49 9NB, Porthmadog, GB

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Breakfast available (surcharge)
• Self parking (surcharge)

Rooms Available

• Superior Double Room, Roll-in Shower

  1 King Bed

  213.5 sq feet

  
  

  Food & Drink - Mini-fridge and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom and shower

  Accessibility - Bathroom emergency pull cord

  Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Private bathroom
  • Bottle of water
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Towels not available
  • Low-height counters/sink
  • Shower grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

• Standard Double Room, Accessible Bathtub

  1 Double Bed

  213.5 sq feet

  
  

  Sleep - Bed sheets

  Bathroom - Private bathroom and shower/tub combination

  Accessibility - Grab bar near toilet

  Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Towels not available
  • Low-height counters/sink
  • Bathtub grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

• Standard Double Room, Roll-in Shower

  1 Double Bed

  213.5 sq feet

  
  

  Sleep - Bed sheets

  Bathroom - Private bathroom and shower

  Accessibility - Bathroom emergency pull cord

  Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Private bathroom
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Towels not available
  • Low-height counters/sink
  • Shower grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

• Family Triple Room

  1 Double Bed and 1 Twin Bed

  213.5 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

• Standard Double Room

  1 Double Bed

  213.5 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

• Standard Twin Room, Roll-in Shower

  2 Twin Beds

  213.5 sq feet

  
  

  Sleep - Bed sheets

  Bathroom - Private bathroom and shower

  Accessibility - Bathroom emergency pull cord

  Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Private bathroom
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Towels not available
  • Low-height counters/sink
  • Shower grab bar
  • Bathroom emergency pull cord
  • Vibrating pillow alarm

• Superior Double Room

  1 King Bed

  213.5 sq feet

  
  

  Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom and shower

  Need to Know - Housekeeping on request, towels not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Private bathroom
  • Bottle of water
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Towels not available

• Family Quadruple Room

  1 Double Bed and 2 Twin Beds

  213.5 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

Guest Reviews

• Sayedasitis (2/5): Book if you enjoy mold and damp smell. - The corridor and our rooms smelled of mold and damp. It really triggered our allergies. We notified staff and they already knew about the smell saying there was nothing they could do.
• saracR4534LG (2/5): Awful - I arrived at the hotel after a 7 hour journey due to weather to be told I was 20 minutes early for early check in. Im a social worker and went to do my visit and got back at 5.30. I couldn't book in via the machine and was turned away from reception by the lady saying she was the only person here and to try. She seemed very stressed. When I could not check in via the machine she took my details, she was very curt and rude and when I asked about dinner she said I wasn't entitled under my booking,which I am I waited 2 hours for a slot for dinner and asked for a gluten free menu, as I hadn't brought my phone.to dinner and to view the menu you need to scan for options. When I asked for a gluten free menu, I was given 3 vegan options menus and no gluten free options. This has to be the WORST premiere inn experience I gave ever had and will not stay in one again.
• Coxie55 (10/5): Great Place to Stay - Visiting family this hotel fits the bill for us. Great staff who keep a great hotel - friendly clean comfy. Great place to visit tourist places and a local on hand to wind down and eat in.
• ShaneTonkinson (10/5): Great PI!!! - Excellent hotel and even better staff. We had minimal problems during our stay and when we did it was sorted out quickly and with a smile.
• N1847CHjenniferm (10/5): Great girly shopping trip - Excellent value for money, close to the shops, bars and dock. Attention to detail for dietary needs was the best we've experienced
• TwizzleH (8/5): Perfect - I rate it 5 star !!…. Location perfect, rooms excellent , staff friendly and helpful We couldn’t have asked for more and we will definitely be back
• KHS2 (8/5): Great Hotel, nice staff, good location, great value for money but needs to sort out parking facilities - This is a great hotel for North-west Wales, located convienently just outside the town of Porthmadog (& opposite the Ffestiniog/Welsh Highland Heritage Railways). It's a relatively modern Premier Inn and has two floors of 'Plus' rooms - always worth paying the extra fifteen quid a night for the extra perks. The only thing that lets this hotel down is the parking. Let's just say there's 150 rooms but only 50 parking spaces (my rough but honest estimate) so you don't need to be very clever to realise you'll be finding somewhere else to park other than the very small and inadequate car park at the hotel. Ok, there's a really big chargable car park about a 10 minute walk away but that's a ball ache if you've got lots of cases & it's pissing down! On the plus side however you'll get a great view if your room is at the back of the hotel (the mountains of Snowdon) or the front (the harbour, the heritage railway station and looking ovrt towards Portmerion). Staff are great and i'd mention two in particular. The amusing and friendly Rob who is front-of-house. The other is Ceinwen the breakfast cook. We stay at lots of Premier Inns, the breakfasts are usually OK (my gripe is the bacon is always undercooked and certain items can be cold). We've stayed at Porthmadog at least half a dozen times and you always get a great breakfast when she's on - yes, and her bacon is properly cooked!! If you consider staying in this area certainly contemplate staying here but bear in mind the parking issue
• M8404VSyvonneg (10/5): Fun friendly and delicious food - What a lovely time we had in our 3 days here clean tidy everyone very helpful and as for Leinwen the cook simply delicious thank you so much for making our stay comfortable and enjoyable
• J7988AXtomd (10/5): Just wow - To start off with I came in Thursday eveningfor 1 night the room was perfect just what I expected and the experience was something I’ve never seen before in any hotel I’ve been at I don’t usually do reviews but Claire who checked me in and also Rob who was doing the nightshift there they both went out there way to make sure everything was right to start off Claire was so kind checking me in and directing me to my room and explaining that there is extra tea and coffee and that night I had need a couple of things like an extra towel and I need a extra glass it was late I wasn’t expecting to get them but I went to the desk Rob was also amazing asked if I could be a pain and have some extra stuff and it was no hassle he went off straight away and this is what every other hotel need to sort and get better staff I’ve been to Swansea and all over England a few times for work and never had a experience like this before first time being at this hotel might not look nice on outside but these 2 made my stay and I’ll definitely come back 👍👍
• Y6459YKrachelp (6/5): Great hotel , terrible parking - A great hotel , sadly very much let down by its lack of parking availability . Although the car park is within the hotel grounds it is available for anyone to use . Attending a weekend event at Port Meirion , we returned each evening to find no where to park . Had to then drive up into Porthmadog to find somewhere………coupled with the torrential rain every evening , it was not a great experience at 11pm at night ……..returning to hotel in soaking wet clothing with very few places in the room to put/ hang wet clothing .
• Cobblestones2018 (10/5): Perfect two night break with family. - We were very impressed by this hotel. Firstly, it's position is perfect for exploring the historic city of Portsmouth. Car parking was easy in nearby secure car parks. The staff at the hotel were very helpful and efficient. The restaurant served a tasty choice of food for our dinners and breakfast. We thought that the whole experience at the hotel was not only fuss free but also great value for money. Thank you.
• Fearless797329 (10/5): Lovely staff and hotel - Very clean and comfortable, the staff were very friendly, and breakfast was excellent. Good location for the area at a really good price. I will return.
• mackan2024 (10/5): Superb hotel, an enjoyable experience...... - Had a 2-night (Friday & Saturday) stay here for a Navy reunion, had a great time and this hotel is highly recommended. The only slight issue (and I'm sure that I'm not the first guest to have commented about this) is the extra charge of GBP16 for checking-in before 15.00. Arriving at 13.45, I obviously hadn't read the small print. I went to the bar and paid GBP5 for a pint instead!! Meanwhile 2 of my mates arrived so we had a chinwag while the clock ticked down to 15.00. Check-in was easy and the room was superb.......clean, fresh and a fully stocked tea-boat. We had a table for 12 in the restaurant on Saturday night, it was busy and the service from the kitchen could very easily be described as 'slow' but our drinks were regularly refreshed by our host, a very helpful and good-humoured young lady called Chard. That kept us ticking-over, and she's obviously dealt with parties of hungry ex-Royal Navy types before!! :-) Our stay at this hotel was a very enjoyable experience and there's no doubt that I'll be returning one day soon.
• blueandwhitehoops (6/5): Gone downhill - I have stayed here for many years, but it's definitely lost its personal touch. I was greeted at reception and asked to fill in a slip with my car reg and asked to pay and given my key. There is no mention of availability for breakfast, dinner, or cleaning of the room. I stayed for 3 nights. My room was never touched. I paid double occupancy but had one bath and hand towel, 2 pillows with pillow slips, and 2 in a bag without. I used to know all the staff, but it was drop key on the way out. I suppose the world is going the way of AI, but I think it's rubbish - most people like to chat and be asked if everything is OK or if they need information, but this was sadly lacking.
• Eng-KL (6/5): Car park discount coupon is invalid - Car park discount voucher, as issued by reception does not work. When queried , reception manager simply said that it is problem to be resolved by car park attendant- at 7pm on a Sunday night!
• christopheraN3921BH (2/5): Disgusting - Disgusting place towels bedding stained food Disgusting and to top it off fined for parking on the hotel carpark I would strongly recommend staying somewhere else
• dawnwZ1918HB (6/5): Room State - Stayed here 23rd-25th,first night entering the room was a awful smell then went to use the bathroom & the toilet was dirty,this was reported but not dealt with i cleaned it myself.My partner asked if he could pay to be upgraded but was refused.Next day in daylight you could see that room 314 had not been cleaned,lots of dust & bits on floor,breakfast was good.Maybe you should get your manager to do there job & do room checks.
• karenbU4996TP (10/5): Another great stay. - Another great stay. Welcoming and knowledgeable staff on arrival. We were quickly and efficiently checked in. Much more personalised than an automated check-in. Good sized, clean and tidy reception area. Premier Plus room was immaculate. For someone who doesn't usually eat breakfast, this one here is always very appealing. Well managed too as there's no queuing. The parking discount is a bonus. Looking forward to the next time.
• daviddS3241WI (10/5): As good as Premier inn gets - This has to be one of the best premier inns I’ve stayed in Room spotless Staff excellent Breakfast excellent We have booked to visit again and have booked the same room for next time thanks to the manager
• L3725ZQjoshuad (10/5): Nice place to stay - Me and my partner stayed on the 17th of October 2025 and was greeted and checked in by a gentleman named Rob he was very helpful and explained everything and told us to ask him for anything if we needed to the rooms are nice and clean but could definitely do with a revamp like paint etc maybe new carpets but other than that our stay was nice and felt very welcomed by Rob great customer service and care
• Ronbo66 (10/5): Perfect stay - On arrival we were welcomed and check in went well , Room was perfect for our needs (7) with perfect view of the Ffestiniog Railway, Breakfasts were what was required and evening meal was 5star , was really impressed with the chef and thanked him , location was perfect with lovely morning walks, and not far from the town & train station, and family in Morfa buchan, Look forward to our return trip in the new year , Thankyou Collings family
• melgA4366ZH (10/5): Amazing breakfast great value for money - Great room clean tidy fantastic view Amazing Breakfast all freshly cooked Staff very approachable great location for visiting Porthmadog
• docmarns (10/5): Good hotel, good location - I have used this hotel a couple of times, excellent location if you want Gun Wharf Quay or the Historic Dockyard. Staff friendly and breakfast good. All as you would expect. I like the check out before 12 and that breakfast runs until 10.30am, very civilised for holidays.
• MPSAugust2019 (2/5): Cobwebs in the bedroom, black mould in the shower - Very disappointed with the room given the cobwebs & black mould. Cleaning either ineffective or focussing on other aspects
• nicoladL5547PY (8/5): Hotel great, breakfast poor! - Room spotless, hotel staff absolutely lovely, welcoming, kind and helpful. Went out of their way. Would have given 5stars had it not been for the breakfast. No self service which was a major minus with an autistic child who likes to choose and I have to agree with him. The sausages were anaemic, underdone bacon, overcooked hash browns & black pudding. It was so disappointing. Staff were nice but bring back self service!
• N417XLelizabethd (10/5): Amazing - From receiving a lovely warm welcome on our arrival, check-in was fast and the receptionist booked our evening meal for us at the Beefeater , which is on-site. Our room was spotless, the bed was so comfy and had everything we needed. Extra teas, coffee, milks were available in reception. We would heartily recommend staying here. It was so much nicer staying here than at a previous hotel nearby. Easy access to the hospital, as my husband had an appointment there.
• 905gailf (10/5): Excellent Hotel & Perfect Location - We've stayed at this hotel many times over the years; sometimes twice in one month! It's perfectly placed just off the M4 motorway & the staff are always friendly & welcoming, so much so that we are often greeted by a member of staff saying 'welcome back' as many of them know we're regular customers! We have a particular favourite room which we usually request when we arrive earlier on check in day & they always ensure that the room is available to us which is a great personal touch to our stay experience. Can't wait to go back again!
• L821ONhowardc (10/5): Excellent, will definitely be back! - A very warm welcome from Premier Inn Port Talbot. Room was comfortable, and quiet and Sharon and her colleagues went the extra mile to ensure a pleasant stay. Meal deal also excellent at the adjoining Beefeater and Mike and his colleagues catered for our every need! Will definitely be back!
• Wilmer (8/5): - There was no WiFi signal on the side of hotel that we were staying at and TV was going in and out of connection.
• martinTricia_11 (10/5): Excellent Stay - Excellent stay, good check in, room clean and breakfast was excellent, even the sausage. I was on the first floor at the front, it was very quiet. The car park voucher was an added bonus at £10 for 24 hours. Allowed me to visit Gun Wharf Quays for shopping and the Historic Ship Yatd.
• originalracingsnake (6/5): Great check-in experience, but then.... - Checked our bags in early as we arrived before 3pm. That's really handy if you want to go and explore the historic dockyards. Parking was really nearby and takes about 2 mins to walk to the hotel from. We returned later and checked in, and made our way to the room. Typically Premier Inn, so really familiar to me. Tired, but clean, and everything you could need for an overnight. What I didn't expect, was the stench of weed being smoked. The pong was especially bad in the lift lobby sand the stairwell. I thought it might have been coming in through the vented service doors in the basement, but it wasn't as I wandered round to see if the party was down there. Nope. Something else to note was that the discount vouchers didn't work on the car park. No matter which order you scan your OEM ticket, and the voucher, no discount was applied. We were short of time so didn't bother locking the car and going back to the hotel to try to sort it out. Annoying.
• N3358QWpamelag (4/5): Not great at all. - The room was not cleaned properly. Pubic hairs on bath. No tumbler in the bathroom. I did ask for one but it never came. No decaf coffee in the whole hotel I was informed by receptionist . I had to buy my own. The room temperature gauge went off at 4.30am and wouldn’t stop flashing. I hung my coat over it so as to get back to sleep.
• WillR589 (8/5): A nice spot as a base - The desk staff were very welcoming and friendly. My room was on the first floor but there is no lift. Very easy to find as the hotel is off the M4/A48 roundabout, but it is not noisy. A table for Food can be booked at reception for the Beefeater next door.
• 587gwynethd (8/5): Good Location - but please improve H&S! - This Premier Inn is conveniently situated a very short distance from Plymouth Dockyard so was an easy walk which helped me as I have mobility issues, and also close to a multistorey car park for the duration of our visit. Standard Premier Inn quality, very friendly staff however and a well cooked filling breakfast was provided to start our day. One or two little niggles such as having to ask for a bath mat - they are not automatically used and I feel need to be provided, as a bath is a very slippery place to be with an overhead shower! I would also have appreciated a better placed handrail which would make taking a shower a slightly safer experience! Hotel is also in easy reach of the shopping centre and harbour, with plenty of eating opportunities nearby.
• C5511FBiand (8/5): Great weekend in Snowdonia. - Great location as was the atmosphere in the bar and restaurant. I wouldn’t go out of my way to pay extra for a premier plus room, again, when having used many standard rooms, over the years, no real difference in experience. Bed was very good as usual, shower entrance a little slippery. Coffee machine didn’t function properly and choice of coffee was poor. Staff were excellent, friendly and approachable. However there were not enough parking spaces, especially disabled ones, for the number of guests that the hotel can accommodate. Alternative parking is some distance away, not ideal for anyone especially the elderly and less able.
• Jane52813 (8/5): Great stay - Really good locality, right in the centre of the town and really close to Portmeirion which we were visiting, roughly 10 min drive. We had a room facing the front (not booked!) with amazing views and the stream trains go right past the window. No problem for us with parking though did notice by evening the car park was pretty full. Small town so not a lot of places to eat in evening so we found the Premier Inn restaurant really useful and decent food. All staff were helpful and pleasant. Clean, spacious room with spare pillows, hairdryer, towels etc. Extra tea, coffee can be collected downstairs as they only give you a couple. WiFi not so good!
• susanwW7913WO (10/5): Great location - Great location. Stayed prior to catching our ferry to the Isle of Wight next day. Visited The Victory which was just down the road. Room was great, would have been nice to have a walk in shower instead of a bath but this didn't cause too much of the problem. Great value for money. Restaurant next door with package deals. It was raining so we took advantage of the package offered for evening meal and breakfast which was good value. Car parking is off site but it is just a few minutes down the road and you get a small discount.
• sheilafA7537NI (10/5): Excellent hotel and service - Excellent location with just a couple of minutes walk to the train station for the Ffestiniog and West Highland trains. I booked a Premier Plus room. It was really spacious, with mini fridge, iron and ironing board and walk in shower. Lovely ambient lighting, great views across the estuary and a comfortable bed! The hotel itself was one of the best I have stayed in. The staff were polite and helpful. Nothing was too much trouble for them. Will definitely stay here again.
• Garethfromtynygroes (10/5): Great food - Lovely hotel, clean. Has it's own bar and restaurant serving good food. Staff are very friendly and helpful. Has its own car park which does get busy
• P4332TEsamanthas (10/5): Great stay - Ideal stop over, friendly staff, great breakfast. Good room size, everything you need, for a few days break in Porthmadog
• michaeleS5559WV (10/5): Great place for a quick visit - Very happy with our stay here last week. The beds are extremely comfortable lovely warm clean rooms the staff are very nice and it’s a very good price thanks
• swton (8/5): Good experience, good location. - Standard room was quiet and clean. Ami, Lauren and Legend at reception helpful and friendly. We will be returning soon.
• sarahjU4977UU (10/5): Visit to the dockyard - 1st visit to Portsmouth as we visited the dockyard so booked a night in a harbour view room.the views of the ships was fab..could do with 2 chairs so we can both sit at the window....what a great a room and a great sleep .thanku to lauren and amie....ate an eveing meal in the bar&block downstairs that was lovely meal..didn't have breakfast so cant comment..parking was a few minutes down the road ..Will definitely return ..thanku..
• pete4472 (8/5): Pleasant Stay in Porthmadog - We had a very pleasant stay at the Premier Inn in early September. The Inn was clean and the staff were helpful. We had a Premier Plus room which was spacious and had a great view over the estuary and the railway station. Parking was easy and the breakfast was good. A great place to stay if you are visiting the railway!
• X125BAjanettec (10/5): Lovely staff - We had a lovely stay at the Docklands Premeire inn. Mostly because of the 2 young ladies on reception. Lauren and Amie were so lovely and helpful. It was nice to have a face on reception. We had been travelling since 5am that morning and arrived at 7.45 that night. Their friendliness made all the difference to our day.
• stevenfS2444TU (10/5): Excellent Premier Inn with excellent staff. - My wife and Ihave been to this PI several times before. The excellence of it's location remains. That is, handy for trip on Ffestiniog/ Welsh Highland railway, handy for town, good parking.Also, great location for Glaslyn River walk etc. However, it scores on excellent service of it's staff, who are very polite, attentative and helpful. The breakfast is one of the better ones I have had at a PI (not that they are usually bad). Well done by all concerned at Porthmadog Premier Inn.
• lanky-rambler (10/5): Ideal base for visiting Portsmouth. - Friendly and helpful staff, well equipped room with great views, shops pubs ferry train and bus interchange nearby make this a convenient location for exploring the area. Dockyard car park about 5 minutes walk away.
• C6270MSfrancescaf (6/5): Give the restaurant a miss - The hotel stay was good, the room was comfortable clean and had a great view. The disappointing part of the stay was dining in the Bar+Block, the food was not as expected in a steak restaurant, the 30 days matured steak I ordered had no real flavour although it was very tender. Also, the 25% discount offer which attracted us to dining in the restaurant was a con as the email with the discount code is not sent until 24 hours after.
• michellecP7566TU (8/5): Great but could have been better - Lovely, comfy bed Gorgeous breakfast with friendly, helpful member of staff. Very disappointed that rooms weren't available until 6pm and we had 7pm dinner reservations. No apology or compensation. Excellent position for Naval dockyard
• debbiesU7337WM (10/5): Great hotel with amazing staff - My husband had booked the stay as a birthday treat for me. The hotel was clean and spacious and on arrival we were immediately greeted by friendly, helpful staff. The room itself was also clean and had amazing views. I had a lovely surprise of wine, chocolate and a really thoughtful handwritten note wising me a happy birthday. My husband had only mentioned my birthday in passing when booking but the staff had organised this surprise for me! We thoroughly enjoyed our stay - we slept very well due to the comfortable bed and surprisingly quiet room. Both breakfast and evening meal were delicious and of a high standard and we never felt rushed in the restaurant. All of the staff we encountered during the weekend were so friendly and went above and beyond to ensure we enjoyed our stay. We will certainly stay here again when we return to see a bit more of the area.
• melcF2876ZU (10/5): Premier Inn Dockyard, great location. - Staff here very friendly and helpful, has 2 lifts to floors, rooms good standard. Ideally situated for visiting the Dockyard, with Gunwharf Quay and Spinnaker tower not far away. Breakfast was handy next door through adjoining door.
• seanfK5002CK (8/5): Business Stay - I called the hotel to double check my room details and spoke to a gentleman called Rob, Rob was very helpful, polite and understanding. Upon check-in I was greeted by a lady called Kellie who was equally helpful as her colleague Rob. I would recommend this hotel and would happily stay again.
• U2755TQalisons (10/5): Great experience - Fab location with friendly staff who all worked hard to keep it clean and help customers. Nothing seemed too much trouble for them. This included sorting out a room when we mistakenly booked incorrectly and the hotel was clearly busy-thanks particularly to Ronnie for assisting us with that.
• Sherpa68 (10/5): Great Hotel & The Best Staff - Stayed for two nights recently with my sister. We’ve stayed previously and the location was right for us. Bonus having a Beefeater right next door. The room was slightly dated, but very, very clean. We missed having no aircon, but we knew this upon booking…for the price we couldn’t really complain. The Staff are absolutely the best…..very friendly & genuinely seem happy to be working there. My sister left her phone charger in the room and they were fab in sorting that out for her. We will be staying again in the future.
• micriddy (2/5): Inaccessible and very hot. - Completely unaccessible, no option for accessible twin, no lift, given the room literally furthest from the stairs on first floor despite very visible mobility issues. Broke Premier Inn policy on accessible twin rooms being available. Room horrendously hot in heatwave, only a barely working and useless plus noisy pedestal fan. We ended up buying our own. Extractor in bathroom didn't work either. Used Premier Inn for years, but I'd never stay in this particular one again.
• Curiosity29086859282 (2/5): Sweltering and noisy - Lots of noise from the pub and traffic, people above banging around all night. Absolutely sweltering and couldn’t sleep all weekend
• adamhN7445CL (4/5): Horrific 26 degree room - Room was clean ish. Bathroom shower was nice and hot . Beds were ok but to try and sleep in 26 degree heat all night with No Air-conditioning was horrific . All four of us were tired and grouchy the next morning. Would never stay there again On the positive side the beef eater next door does a fantastic breakfast
• coling175 (10/5): Port Talbot - Stayed in the new section of the hotel. This was a bonus as it has Air con in all if these rooms. Rooms were immaculately clean.
• lardon (2/5): Overpriced, underdelivered - Stayed for a single overnight stay during a visit to Swansea. Very basic amenities, overcrowded car park and, for a budget hotel, massively over-priced. Won’t be returning. The food and drink in the Beefeater pub opposite was truly disgusting. Staff were friendly though and the room was clean, so there was that.
• L3063NZshellyh (10/5): Give the staff a bonus! - Some of the rooms could use a spruce up, but the cleanliness is top notch. The staff are wonderful, Claire on reception was a dream, she was in every day we were there and was always smiling and happy to help. The housekeeprs were laughing and seemed to really enjoy their job. There was one, I didn't catch her name but she was quite little and had blond hair in a ponytail, she is a credit to the company, despite the heat and being busy she always stopped what she was doing and asked if we were ok and if we needed anything. We will definitely return, we felt so welcome :D
• Martin_Gill559 (10/5): Dragon Ride Accommodation - We stayed two nights at the Port Talbot Premier Inn while participating in the Dragon Ride in the area. Staff were all very helpful and polite, and it was a very thoughtful extra touch that the hotel put out some bars and instant porridge pots for those riders needing to leave before the breakfast service. Room was clean and comfortable. Thanks to the team for a great stay.

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