Premier Inn London Docklands - Canning Town
Location: Brunel Street Works,Silvertown Way,London, London, GB
Star Rating: 8 Stars
Property Type: Hotels
About this Property
Discover the ultimate escape at Premier Inn London Docklands (Canning Town), where comfort meets convenience in the heart of London’s vibrant docklands.
Prime Location
Situated moments away from Canning Town tube station and ExCeL London, our hotel makes exploring all that London has to offer a breeze. Adventure awaits with thrilling activities such as climbing Up at The O2 or soaring above the city on the Emirates Air Line.
Family-Friendly Dining
Enjoy delicious meals at our on-site Thyme restaurant, perfect for families looking to unwind after a fun-filled day of exploration. Create memorable dining experiences without straying far from your cozy retreat.
Unmatched Comfort
Indulge in restful nights with our super comfy beds and stay connected with complimentary Wi-Fi throughout your stay.
Book your stylish getaway now and make the most of your London adventure!
Important Information
There is no on-site parking at this hotel.
From Canning Town Station walk north-west on Silvertown Way/A1011, turn left towards Lower Lea Crossing/A1020. Sharp left onto Lower Lea Crossing/A1020. At the roundabout, take the 1st exit onto Western Gateway. Take the pedestrian overpass. Turn right onto Caxton St N. Continue onto Silvertown Way/A1011. Turn right onto Sylvia Pankhurst St. E16 1ED, Silvertown Way, London
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Air conditioning
- Restaurant
- Breakfast available (surcharge)
Rooms Available
-
Premier Plus with a view
Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.
- Air conditioning
- Coffee machine
- Free WiFi
- Rainfall showerhead
- Laptop-friendly workspace
-
Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
-
Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Premier Plus double
Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.
- Air conditioning
- Coffee machine
- Free WiFi
-
Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Premier Plus
Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.
- Air conditioning
- Coffee machine
- Free WiFi
- Rainfall showerhead
Guest Reviews
- conors627 (10/5): Food was brilliant - Great food the chef was friendly and all the food was hot and tasty!
Hotel is very nice and tidy and the restaurant is clean.
- annabN9519EB (8/5): Would give full stars of not for the younger girls attitudes and lack of manners - I just want to say that there are some of those you meet who cater for your needs in this business whom you love and those whom leave a disappointment 😞 The younger females within the restaurant were rude and uncaring natured and I believe need better training for thier mannerisms ect,But that's my only complaint as this hotel is great otherwise,The managers are fantastic and very business like,But this one woman sisay she was amazing and made me feel special shes so loving and kind and one of the hardest workers thier that made my stay that extra special, I hope shes given a promotion she deserves it and I would say this hotel would not be so great a stay without her.
- 842nadeems (2/5): Please be extremely cautious before becoming this hotel or any other Premier Inn - In my personal experience, I would strongly advise not staying at this Premier Inn under any circumstances. During my visit, 8 cars — including mine — were smashed in on the same night in the car park right beside the hotel. When I spoke to the manager, I was told this has happened before, which means this is a recurring and known problem.
Despite knowing this, the hotel offers no warnings, no visible security, and no clear signage explaining that the car park is operated by a third party. Guests are left believing the parking is part of the hotel — until something goes wrong.
What shocked me even more was the hotel’s response. There was no help, no empathy, and no sense of responsibility whatsoever. Premier Inn immediately distanced themselves and left guests to deal with the damage entirely on their own.
Based on how this incident was handled, and the fact that the hotel seems aware of ongoing break-ins, I personally would not stay at this location again — and I will be extremely cautious about using any Premier Inn in the future. If something happens to you or your vehicle, in my experience, you will receive no support at all.
For your own safety, money, and peace of mind, I would strongly recommend staying elsewhere.
- DenSpyro (10/5): 5 STAR Premier Inn London Bromley - I stayed at Premier Inn London Bromley for a week for a very busy work project. My premier plus room (502)was warm, spacious, spotless so this proves the housekeeping team are above par, any requests for towels, extra etc were happily accomodated. There were 5 Stars at London Bromley, Roy, Denisa, Rohit, Marlene and Azckee.
Wow what an amazing group of people, after a long day every evening I was welcomed back with a friendly smile, personal touch, ice cold beer and delicious food. It was a true comfort away from home.
I could not have been happier and look forward to my next stay.
Den Cogan.
- beverleyd832 (10/5): Happy customer - This hotel surprised me. The staff were so welcoming and efficient. The young man at the desk at check in very quick. The room was massive, clean and cosy. The breakfast this morning was delicious with so much to choose from. The cost of room and breakfast about £75 ish which was amazing. I will defo get a premier inn again 😊
- tasha320 (6/5): Good service, rooms need some maintenance - Great service, nice location but for the price, the room needed some TLC. Spotlight falling out, big scuffs on wall, vent think with dust, sink plug had some sort of gunk which Iooked straight out out of stranger things. Scuffs inside the toilet
- Holly_a_jones (10/5): Highly recommend - My mum and I were booked to go to the o2 and stayed at this hotel which was the perfect distance from the o2. The hotel was very clean as well as the room. The staff were really friendly and sweet who helped us with all questions. Overall it was a really lovely stay and the breakfast was really lovely which made it well worth it.
- Caesar63 (4/5): Tired corridors and room desperately in need of refurbishment! - I regularly stay in Premier Inn hotels for business and have used dozens over the last couple of decades (see other reviews).
They can generally be relied upon to be clean, quiet and friendly, all delivered at a reasonable price.
Canning Town, unfortunately, is one of the exceptions in this chain.
The reception area appeared smart, modern as usual. But the corridors were in a poor state of repair. One of the two lifts near my room was not working with the surround and ceiling above removed - wires hanging out of the ceiling. It appeared that this had been the case for some time rather than a recent occurrence.
Once in the room, the heating kept cutting out, the sink plug had some horrible looking detritus clogging it and there was mould around the shower door and screen.
I cannot review the restaurant as, having seen the state of the room, I chose to grab something from the local Sainsburys rather than chance eating in the hotel. Unfortunately there were very few options for eating in the local area.
Would not stay in this hotel again.
- U4235UDmonikab (10/5): Staff Smriti very friendly. - The staff Smriti was really very friendly. Hard working. Helped us with whatever we needed. She does an excellent job. She is an asset to this hotel.
- Metropolitan_Man (8/5): Overall good. But hotel has an odd layout - Overall 4/5. Most people know what to expect from a Premier Inn. Location is 10 minutes walk from Chiswick High Street and is ideal if driving. Hotel layout is odd, building is back to front. The reception desk is 2 floors up. Its a bit of a maze of corridors to get in and dosent have that welcoming feeling most hotels have. Everything else is functional and room is a good size.
- Tour532966 (10/5): Great stay! - We stayed at this hotel for a couple of weeks and had a fantastic experience. The property was clean and well maintained throughout our stay. Check-in was smooth, and the staff at the front desk were very pleasant and helpful.
A special thank-you to Sisay in the restaurant—she was wonderful and took great care of us every day. Warm, attentive, and professional, she remembered our preferences and always made us feel welcome. We also appreciated the excellent housekeeping; Florentine kept our room spotless and made us feel right at home.
Overall, outstanding service and a comfortable stay. Highly recommended!
- 984jon (10/5): Quiet and comfortable stay at a good price. - Good value for money. Room was very quiet despite being next to a busy roundabout and major roads. Easy to walk to Chiswick high street where there are plenty of places to eat and an assortment of other shops including Tesco express and Sainsbury's.
- LulaC369 (6/5): Great Location for O2 - If you're looking for somewhere to stay for a gig at the O2, this is a great location. We've stayed here multiple times and will continue to do so.
Sadly though, if you value sleep you're not likely to get any if you're closer to the tracks. I've been find before but we must have been on a different side of the hotel. This time I was woken up every hour or so by trains going past. Staff were friendly as always and helped us when we were given an accessible room. I don't know why but it's the third time in a row at a Premier Inn We've been given an accessible room when we don't need one, and we just don't like them.
- 249callumc (10/5): Would definitely stay here again - Friendly staff, quiet room. Comfortable stay. Good breakfast. Only minus is shower curtain doesn't fit properly so floor gets wet in bathroom.
- gina19822018 (10/5): Excellent stay, lovely staff and room was great. - Lovely hotel, right next to the tube and bus station so easy access into London. Staff are all friendly and nothing was too much trouble, the breakfast in the morning was also amazing, fresh and even my friend egg still had a runny yellow, not like rubber like some places I've stayed after being under the lights for too long. Great choice of continental too. Room was clean and tidy and smelt clean. Definitely stay again in the future.
- Explorer18089334874 (10/5): Great Hotel & Great Location For The O2 - Great location for going to the O2 or anywhere around the Greenwich area. Underground station & bus station was within a short walking distance from the hotel. Atmosphere of the hotel was welcoming, friendly & relaxing. Cleanliness of reception/restaurant/bar/ lift areas were very clean too.
Staff were very friendly & welcoming at breakfast time.
They asked about any allergies & explained where the breakfast selections were:
(Drinks, cereals, fruits, pastries, & hot food of full English -sausages bacon, beans, fried egg, mushrooms, tomatoes, hash browns etc.)
Noise level at the hotel, was very low, as couldn’t hear any of the traffic from outside of the hotel & from inside of my room.
Rooms were spacious, pleasant & clean. Beds were extremely comfortable 10/10 (including pillows)
Facilities in the premier plus rooms were good (arm chair & foot stool, mini fridge with 2X bottles of water, coffee machine with 4 pods & a tea selection of tea sachets ( Earl grey/ mint)
Snacks could have been slightly better of a small packet of biscuits (short bread/cookie) or crisps. ( catering for allergies- such as gluten free)
Value for money, slightly overpriced for 1 night’s stay, which I booked months in advance.
( booked in March to stay in November) I did also include extras, of early check in & breakfast. I arrived at the hotel around 12:30 & early check in started from 11am, my room was also ready when I arrived.
Overall I had a very pleasant stay at this hotel & would definitely recommend it.
- robertfR1254YK (8/5): 2 tips to success - Standard P Inn set in a good location for leafy middle class area. Abundance of shops pubs restaurants and transport links all within a 10-15 min walk. Tip 1 - ample car parking spaces if needed. Tip 2 - bus 533 around the corner takes less than 10 minutes to Hammersmith tube unlike bus 190 which was recommended by reception as this bus take 45 mins from the same stop.
- M5047MMlornad (10/5): Dinner bar and Restaurant - Adi is very committed and helpful. Excellent service , tone and communication. He is an asset to the restaurant. Excellent customer service and support.
- Lamarina26 (8/5): good. basic & worth the money - basic room, comfy bed & quite despite busy road outside. Allergy options at breakfast, just need to ask for Free From menu.
- worrapanp2022 (8/5): Good Location but need to support for daily water. - Good Location, Breakfast is fine. Only one point that I asked to put drinking water for my third night, but no one put it there. As they have less staff, so hard to follow up. Also I went to event and pay a lots during my stay
- andrewtA6882HL (6/5): Not as good as last time. - Not as good as my last visit. I had issues with the shower and basin soap dispenser. Trains were rumbling past except for 3 hours overnight disturbing my sleep. If your are not the soundest of sleepers don't accept a room next to the railway.
- clairewG8747DE (10/5): Friendly, comfortable and a home away from home - Had a wonderful weeks stay for work at a really conveniently located Premier Inn. Great access to transport links into London, car parking straight forward and affordable.
Room was cosy, quiet and the food downstairs really delicious and expertly cooked. Great variety on the menu and the evening and breakfast food can be combined into a deal, which is handy for a long stay commuter like me. Some of the best food I've had at a Premier Inn.
The staff were lovely and even though I arrived on the deadline for dinner ending, they still served me and Denisa was particularly friendly and kind.
I will definitely be back, this is my new go to hotel when travelling and working in London, a home away from home.
- A272CWtomb (4/5): Poor bathroom facilities, uncomfortable bed and dodgy air con - Low points - Bed uncomfortable and could feel the springs, air con didn't work properly roasting hot in the evening, freezing cold in the morning and bathroom quality very poor, mold and peeling paint in the bathroom, the tap and shower were worth washing in
- chrissK8735IG (2/5): BEWARE: Next to busy train tracks. Significant noise at night - Next to train tracks. Busy train tracks , jubilee line going past every 2 minutes at night. Room was shaking and grinding whenever the train went past. Could not sleep.
- yvettew325 (10/5): Great staff - I have a 7 night stay here for work, the staff here are great, they really want to make sure you have a wonderful stay, the bar man is so lovely and helpful and is also in the restaurant, the lady Nandini who was in the restaurant was excellent. The whole front of house staff are a credit to your company.
- lindawZ3088YI (10/5): Would recommend a stay here - We stayed in Canning Town Premier Inn as we were attending a concert at the O2 Arena. Very easy to get to by London Underground. The hotel was very comfortable, food there was very good and reasonably priced. Staff were helpful and friendly. No complaints from us, we will be back.
- D2485DAisabelm (10/5): Great stay - Excellent service and assistance received from the last manager on arrival and the housekeeping assistant. Great place to stay with a quality room and food. Thanks
- clairepE7668KV (6/5): Cheap, comfy bed, but very tired rooms - Stayed here as attending a wedding nearby, so wanted something cheap and cheerful. Having stayed in a number of Premier Inns over the years, I’d expected this one to be quite modern and well kept but that wasn’t the case. The room was tired with chunks taken out of the wall, peeling paint on the ceiling, and very suspicious looking brown marks on the chair. The bed was clean and comfy. WiFi wasn’t great. Don’t bother with breakfast - there are lots of coffee shops / cafes / restaurants nearby which offer much better value. Normally premier inn breakfasts are pretty good but this one was definitely sub-standard. Overall a cheap room for a night but keep your expectations low!
- 263alasdairs (8/5): Good facilities for wheelchair users - I had a very comfortable wheelchair accessible room equipped with all my needs , the bathroom / wetroom was a joy for me to use. Denisa and Adi downstairs were very helpful at the bar and I thoroughly enjoyed the breakfasts
- 554nch (6/5): Super Soundproofed rooms left me pleasantly surprised - Firstly be advised that unless you're driving this hotel is isolated if arriving in non day-light hours. I am 6ft2 tall and 6ft 2 wide male and can look after myself but I did not feel safe coming back late evening.
That being said you are near Hammersmith and Turnham Green and Uber's are a plenty.
From the outside the hotel looked terrible and I thought it would be so noisy with the corridor to the M4 on it's doorstep. It's fine for traffic noise.
The rooms were tired. My toilet seat had a dodgy brown/orange stain on it and my friends room had a puddle on the floor on check in!
Staff were either excellent or poor.
Would I stay again? Depends on where I wanted to be and the cost.
Buses leave every 15 minutes to and from Hammersmith. Service 533 is quicker and the 190 goes via Chiswick High Road.
In summary if in West London, or it's cheap great.
If you're on your own or coming back late evening consider options.
Breakfast was delicious though
- M2701WTkimm (10/5): Couldn't fault our stay - Brilliant staff we had Adi serve us our meal very polite and kind to my children. Room clean and spacious and very good deals on food plus it was delicious
- Dennylan (10/5): Great stay - I stayed at the Premier Inn Bromley this week and was really pleased with the experience. The room was clean, comfortable and well maintained.
What really stood out, though, was the team.
Chef Claudio Marlene deserves a special mention — the meals were consistently well prepared, fresh, and properly cooked, with good attention to detail. Breakfast, was prepared by another chef, and was excellent too, it was clear real care had been taken.
Staff members Adi and Ouahiba were also first-rate throughout my stay as were all of the other members of staff (whose names I didn't get). They were friendly, professional, and quick to help with anything I needed, making the whole experience smooth and welcoming without being over the top.
All in all, a very good stay, made better by a team who clearly take pride in what they do. I’d be happy to return.
- 433neile (10/5): Great stay for reasonable cost! - Loved the location perfect for what we wanted short run to London and underground services. Quiet despite being busy outside. Food was good rooms were good can't fault it will visit again
- X1572JBmikeb (10/5): Great hotel and staff - This is my go to place to stay when I visit south London. It’s slap bang opposite Bromley South train station and has underground discounted parking for hotel guests. There are loads of shops, cafes, restaurants and bars within easy walking distance of the hotel, including the glades mall. The hotel has a restaurant and they always serve up good, tasty food and the recently updated menu provides a great choice of dishes. The staff are always very friendly and willing to help. The bar and red staff work hard and look after guests. Adi in particular. The Premier Plus rooms are nicely decorated and a bit plusher than the standard rooms, with coffee machines, fridge, iron and board all being nice premium touches, as well as the free premium WiFi. I always enjoy my stay here. It’s WAY better quality than the main competitor beginning with T, which after several dreadful experiences have lost my custom forever. I can definitely recommend this hotel for a pleasant experience.
- liamlU2303XR (10/5): Best experience - Had a lovely time experience at the hotel, the staff was very helpful especially Denise and helped me with everything would 100% recommend!
- alfieb354 (10/5): Great - Denisa was great at the bar, lovely person and awesome service. Bar is clean and tidy, lots of options, great beer as well!
- stuartbeattie77 (10/5): Great hotel and staff - Checked in today and was greeted with such warmth and a smile from Roy. Room is superb, bed is super comfy and just had a super healthy meal (thanks Ouahiba and Denisa). Lovely hotel and great staff and good location.
- Navigator49157021985 (10/5): Highly recommend - Really pleasant and well located hotel. Staff were friendly and helpful - Denisa got me checked in quickly. Appreciated having access to a bath in the premium room.
- superspurs2016 (10/5): Better than the Football - First time staying at Canning Town, very handy hotel to London City Airport. Staff were very friendly and courteous throughout out our two night stay. Beds very comfortable and room spacious and clean. Will be back!
- nicolelC8731PK (10/5): Amazing experience! - Amazing service, very friendly and kind staff. Food was great as well and would strongly recommend trying the sea bass!!
- G5847CBlucasw (10/5): unforgettable experience - atmosphere sensacional. Special customer service. Adi very kind and attentive person, who cares a lot about our experience. excellent place i will come back for sure! Roy and denisa also made our experience even better
- davidcM8428AI (10/5): Great hotel in Bromley - The premier Inn London Bromley has been a very nice hotel to stay in.
Denisa and the team went above and beyond to make my stay a happy one.
Five stars.
Thank you.
- 411christophert (10/5): Perfect for City Break - 3 night stay at this lovely hotel. Choose it as close to tube & DLR.
Got checked in slightly early so could get into London quick. Takes about 25 mins.
Room typical Premier Inn with everything we needed. Shower very nice.
Breakfast was very nice. You can order poached eggs. Staff work hard to keep items stocked & tables cleared.
Only slight issue was facing rail tracks we could hear early morning trains.
Would definitely stay here again when visiting London.
- 254pammyb (10/5): Great place to stay - Lovely welcoming people. Very helpful. Room was clean. Good food selection.Will definitely book again when im in Bromley.
- M8051PBmohammedr (10/5): Experience - Bromley Premier inn
Adi is who served me and was a gent.
Quick service with a happy smile and was always there if I needed something
- pOtter1_11 (10/5): The staff made it! - Such a good place to stay. Easy to get to from Waterloo and great for days out easy to get everywhere! Really clean, lovely breakfast, we had an evening meal there and thoroughly enjoyed it. What really makes it is the staff, receptionists are just lovely, friendly professional and so happy to help. Chef even came and said hello and checked our dinner was ok which was really nice. Definitely will stay again when in London.
- deborahjU1520QE (2/5): Unwelcome object in my bed - I found someone's false eyelashes in my
bed. It did make me doubt the cleanliness of the hotel and won't eat there. Reception were helpful but I have not had any feedback from my complaint
- janebD5532MA (10/5): Great hotel - Fantastic Premier Inn ideal for the O2 and Stratford Westfield Shopping Centre. Just a 2 minute walk from the Underground. Very clean and huge rooms with a nice bathroom. Breakfast very nice. Staff friendly. Great value for money.
- oliverr872 (10/5): Great value and location - Great experience. Very good value for a family room. Excellent location for a wedding we were attending at Chiswick House. Very comfy beds, clean room, friendly welcome. Very accessible car park.
- Wander661300 (10/5): I would easily recommend Chiswick Premier Inn for their great service, fast check-in process n extended checkout offered - I enjoyed my stay at the hotel, fast check-in process, great staff especially Tim at the reception n quiet nights daily.
- L675NZjennig (10/5): Good service from Harry and Abdul. We stay here a lot while working I Olympia. Parking plentiful and safe. - Great service from Harry and Abdul. Good safe parking. Good place to stay when working at Olympia. Plenty to do with a 10min walk.
- timg483 (10/5): Good value hotel if visiting o2 - Decent value hotel was clean and comfortable.
Staff were very welcoming and helpful at all times.
One stop north bound on the Jubilee line from the o2 so very convenient if you are seeing a concert as we did.
A 3 minute walk from Canning Town tube station to hotel.
Would use again.
- DannyR198 (2/5): Guide Dog Access Refusal - Premier Inn Chiswick was the usual high standard I on,y had one problem.
The receptionist who booked me in had no idea on the law regarding Guide Dogs he had to check with his manager that we were allowed to book in this was bad enough but when we came down to dinner 30 min later her refused me entry to the dining room saying no dogs as they were serving food.
I was told the guide dog had to stay in the room I refused and he did serve me but I felt that we were nit welcome.
Premier Inn have a responsibility to train all their staff on the law and rukes regarding guide dogs.
I will nit return to Chiswick Premier Inn but have stayed in many Premier Inns over the years so I know this was an isolated case but still unacceptable.
- Q877PFdanielb (10/5): Good value for money. Great staff. - Friendly staff. Good welcome. Good service at dinner. Very attentive.
Bedroom comfortable.
Great location to travel from LCY early in the morning.
Good value for money for the location.
- Jozef (8/5): - No fridge in the room
- 873lyndseyr (10/5): Exceptional friendly Service - Excellent customer service, the lady that checked us in was very helpful, went through the meal deal option with us and reserved a table for us, room excellent, very comfortable. Food delicious and all the staff very help and friendly, nothing was to much trouble. From getting vinegar to explaining where we could get extra milk for tea in our room layer. Waiter was very helpful only one bottle of peroni left but came with an alternative. Would come again.
- 835stec (10/5): Great customer service - Today at dinner both lady’s Julia and nandini where fabulous and so was our food amazing which we spoken to our chef Ronwell
- sophiebA2398CZ (10/5): Excellent - I stay at this hotel most weeks for work, Nandini and Juliet always go the extra mile to make me feel comfortable feel at home.
- victor190214 (10/5): Amazing service - Katie has been amazing; she helped me out with my issues with WiFi and she made me feel welcomed. I've stayed in a lot of Premier Inns, and I tell you, not everyone is like her. She is an absolute asset to the business.
- Anthony (10/5): - Easy access to underground. Some food options, grocery
- Cavs1981 (2/5): Middle of nowhere hotel that’s poorly run. - This hotel is by no means in Chiswick. It’s a good 15 minutes walk.
The area itself is in the middle of nowhere and not very well lit.
We had multiple issues with key cards and it’s nearly impossible find someone to help or sort out the key card problem.
The icing on the cake is I parked my car in front of the hotel in a disabled spot because my dad is disabled. I woke up the next day and went to my car to find glass everywhere. My car was broken into and two suitcases taken. The hotel pushed the blame onto the company who runs the car park and they said it’s not their fault…despite paying £40 to park. It’s a joke.
I would avoid if you can.
- Nazish (10/5): - Isolated area
- Quim (10/5): - Very friendly and helpful staff. They made our stay easy. A bit far from the centre, pretty well connected. Thanks mates!
- Thomas (10/5): - Very friendly and helpful staff. Quiet room. Great night's sleep
- Nadina (10/5): - Convenient location, excellent staff, great breakfast!
- Sonia (4/5): - El personal de recepción bien, el desayuno bien la limpieza mala.
- Francesco (8/5): - Struttura confortevole, in posizione strategica molto vicina alla metro, ottimo rapporto qualità prezzo
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