Hub By Premier Inn London Marylebone

Location: London, England, NW1 5DZ, London, GB

Star Rating: 2 Stars

Property Type: property

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Express check-out
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Elevator
• Breakfast available (surcharge)
• Express check-out
• Smoke-free property
• Wheelchair-accessible public washroom
• Wheelchair-accessible on-site restaurant
• Handrails in stairways

Rooms Available

• Standard Double Room, Roll-in Shower

  1 Double Bed

  213.5 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Heating

  Accessibility - Vibrating pillow alarm

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace
  • Low-height counters/sink
  • Shower grab bar
  • Vibrating pillow alarm

• Superior Double Room

  1 Double Bed

  142.3 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

• Standard Double Room

  1 Double Bed

  106.7 sq feet

  
  

  Food & Drink - Electric kettle and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Laptop workspace

  Comfort - Heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Laptop-friendly workspace

Guest Reviews

• vestas (10/5): Great experience - I went to London with my son for his 21st Birthday. Despite this being a central London high turnover hotel the staff were fantastic and very personable. The duty manager was lovely and she made it feel a very personal experience.
• EitanM_12 (4/5): a very disappointing experience - Although we booked a room with two beds, we got a large bed and a sofa that was very uncomfortable. The hotel only cleans the rooms upon request. When we asked to have the room cleaned, we returned and found it with the beds not made, the trash can not be emptied, the glasses in the room were not cleaned or replaced until after several requests. The location of the hotel is very good, close to two major metro stations and in the area with many restaurants and pubs. Overall, a very disappointing experience
• T9113XIpaulam (10/5): Excellent location & Great beds ! Excelkent value for money. Right beside stunning london tower - Excellent hotel Great cosy beds, Fantastic location. Delicious breakfast. Will defo come back. Highly recommend. Thank u
• Maryob83 (10/5): Excellent location. - Amazing location on leister square. So close to the Christmas markets, we attended a show and just had a 5 minute walk. Close to Covent gardens. Tube station short walk. Surrounded by restaurants and so much to do. 20 minute walk to Oxford Street, or take the tube. Staff were so friendly and helpful.
• martincK1403SI (10/5): Top Marks for Adriana, Khattab and Jumman at London Bank (Tower) Premier Inn - We recently took our 7 year old Granddaughter to London for her first visit, so we booked a Family Room at The London Bank (Tower) Premier Inn. We have stayed here several times and always found it to be a nice and friendly place but on our last visit it was looking decidedly tired and in need of some TLC. I’m happy to report that it has a had a Wonderful Make Over and it looking very modern and clean, our room was amazing with a a double and single bed, plenty of space for us all and a decent sized bathroom. Breakfast is really good and “Free for Kids” it can get very bust between 9am to 10am (so go earlier) but the staff were Absolutely Marvellous at keeping everything Ticking Along, clearing tables after each course and the food just kept on coming, a most enjoyable experience ! I would like to make mention of the Manager who had everything Running Like Clockwork, he was clearing tables himself and filling up the coffee machines. He organised his staff expertly and was very friendly and helpful, I would like to make Special Mention of Adriana, Khattab and Jumman who were Truly Amazing and always had a Smile on their Face and couldn’t do enough for us, Thank You Vey Much
• Q2467INmonicac (6/5): Location is the best thing about hotel - Wonderful location. Ready for tubes and buses. No atmosphere in hotel but staff friendly enough. Room was ok but whole hotel looked tired. Tear in dining room carpet could prove a problem.
• changodeyio (10/5): cosy evening - They were kind, friendly, open, welcoming, and understanding. A very pleasant and relaxing evening. Thank you to them both. See you soon. Traduire une conversation
• E4442ZRgarethe (4/5): Windowless, convenient, pricey on weekends. - It has, this Hub By Premier Inn, all the essentials: shower, bin; substantial telly, lounge downstairs; slightly iffy dryer of hair. But one flaw that you ought to know: half of its rooms have no window. Its airconditioning is somewhat lacking oomph, and leaves you hot on sweaty summer London nights; the lighting, piteously bright sears eyeballs till they start to steam when fumbled straight onto high beam. The beds are small, tho benefit from pull-out drawers to stash one’s s***; but for two adults seeking rest, they are a trial, a faff, a test. The shower’s head is weirdly low the curtain hooks drag awful slow. It’s drizzle more than waterfall; you’ll bang your head should you be tall. The only seat is plastic hell from Tokyo's cheapest love hotel. In sum, it does what’s said on tin; would I return? where to begin? Located well twixt many park where one can lounge until it’s dark; because once back in Hub’s dark halls, there are no windows, only walls. Its pricing surges on weekends preclude us ever being friends. Machine-dripped "coffee's" only sorta-- (double shot dumped into water). In sum, it rates four out of ten; I would not stay at it again.
• 239jemmac (10/5): Best Budget Hotel In Central - Lovely hotel in the heart ot marylebone - clean and quiet - great noise proof rooms so you cant hear the old marylebone road. Nice breakfast. Good sized beds and great lighting. Complementary water throughout the stay. Tidy rooms, tidy foyer, friendly staff. Easy and quick to check in. Very secure and safe. Would reccomend 10/10
• thetopof (10/5): Great stay,great staff - Great stay in this hotel again.always stay here when in London with the wife.great location for exploring everything.the staff at this hotel are amazing and made our stay this time extra special.the only gripe would be to have a staff member on the bar in the evening that can make a cocktail instead of only been able to have simple drinks but all round fantastic stay
• Kenneth1960 (10/5): Well located hotel - I like the location, clean and comfortable accommodation ( handy for public transport). Great service from the staff.
• arX3765ZK (10/5): Great hotel - This hotel is in a great location rooms were great, comfortable and very clean and the breakfast was amazing as were the staff especially khatab , Jumnan and Claudia
• P9539UBrogerb (10/5): A pleasant night's stay - Easy walk from Marylebone station. I was welcomed and checked in quickly and efficiently. My room was clean and quiet Good value for money I would have liked a window I slept well
• E9795VHdanielaa (10/5): Great - Very great place, the current price is right for the services and the area. The personnel is polite and willing to help. Everything is clean. Highly reccomend
• gwenb426 (10/5): Great location and friendly staff - Great location and helpful and friendly staff. The rooms are snug but perfect for a short stay. Nice touch to offer complimentary tea and coffee too,
• martinsL6556SX (10/5): A very pleasant stay - The hotel is very conveniently placed right in the centre of London near all the major theatres etc and is only a few minutes walk away from Leicester Square Tube station so is easy to access. The staff were very friendly and helpful. Access was by lift from the ground floor up to reception and various level. Access and lifts were controlled by the roomy key so security was good. Overall management was very efficient and friendly . The rooms were quite small with limited hanging facilities for clothes but very clean and well prepared and more than adequate for a short stay. Despite being in a very lively and busy area the rooms were very quiet. The walk in shower was excellent with plenty of hot water. There was. a limited but adequate bar service. We had breakfast there on one day which was very good. Hot and cold food and a wide choice of cereals, yoghurts, unlimited coffee etc. Although they are available we did not have an evening meal. All in all it was a very pleasant stay.
• JonG290 (8/5): Clean, comfortable but customer care could be better - Clean and comfortable room. Quite expensive and an efficient, if somewhat soulless, check in experience using the digital screen. The fact that staff entered my room twice in the morning (unannounced on the second occasion) was annoying and disturbed my sleep.
• iangI1214HI (10/5): Great hotel for London stay - Perfect location and great little hotel , right in the centre of everything you could need , tube station is literally a 5 min walk away and staff are super helpful
• David-on-T (4/5): David on Tour - I’ve stayed at this hotel lots of times, but sometimes you just get fed up with poor service. Premier Inns now do not clean your room if you do not request it before 12 each day. You can’t even say can you do it every day of my stay, no you have to tell them at reception every day. They started doing this in covid times and now it’s standard poor service and procedure. When your paying £220 a night you expect some service, so I asked for my room to be cleaned and to a certain level it was but this excluded making the bed and replacing tea and coffee making items.
• AlisonEvans (4/5): A good scrub is needed for this one! - On arrival, we found the entrance and lift to be dirty. Dirt on the floors, lift walls stained and sticky. Receptionist not particularly welcoming. Reception area untidy with all sorts of items leaning against walls etc. We walked through the "restaurant" area to go to the toilet. That was dirty too. The floor was sticky and there were still food crumbs and smears on the central buffet from breakfast. The toilets were revolting. The ladies obviously hadn't been cleaned since heaven only knows when - the toilet bowl was crusted and the floor had splashes and visible dirt. There were also stains/smears on the walls. I went to use the disabled toilet instead and that wasn't much better. My husband said the gents was fairly awful too. The passage way to our room was dirty – bits of paper, wrappers, mud/soil. It looked like it hadn’t been vacuumed in quite a while. On first glance, our room seemed clean but the bathroom wasn’t great. The basin’s overflow was black with dirt/mould and around the plug hole was too. Neither the shower nor the basin drained properly and I had to wait to shower after my husband so that we didn’t flood the bathroom. There was only one of each towel despite booking for 2 people. We requested another but that never arrived. The shower rail was dirty with smears and watermarks. There were visible stains on the headboard and curtains too. The hairdryer didn’t work properly and kept switching off during use. Thanks to the obvious lack of hygiene we avoided using the kettle and decided to skip breakfast despite having paid for it. The receptionist wasn’t particularly concerned when we informed her of this at checkout. Overall, a very unpleasant and disappointing experience.
• Sightsee67816961238 (10/5): A gem in the heart of London - We expected a very small room with small bed and limited facilities. The reverse .. large bed good linen. Great shower and soft towels. Special place for case under the bed. No disappointments at all. All staff pleasant and helpful. Breakfast was the icing on the cake. We ll be back.
• 297derekj (10/5): Best of the best. - We were parading as veterans at the cenotaph so premier Inn at Leicester Square was superb. The staff team worked their socks off keeping all the old military vets happy and deserve a medal of their own. The rooms were clean and very quiet even with all the noise from the Christmas market.
• T5736XPchristinem (4/5): Shower cold - Location was good. Staff were friendly and chatty. Bathroo. We had trouble with the shower when the repair guy came he was friendly. Although my husband had to go to reception twice to get the shower sorted. When i adventially got my shower the water was not hot at all.
• Topofthepops (6/5): Dirty - Great location but definitely not the best Premier Inn I have stayed in probably the worst for cleanliness. Staff really helpful and try their best it’s just a dirty hotel that needs some serious renovation. We had a premium room and it was horrid not appealing at all. Carpet full of stains, paint peeling and the view of a wall from the window. Would not stay here again.
• D8655ONsp (10/5): Excellent customer service - Excellent location and fab personnel: Adriana deserves a specific mention, phenomenal customer service and very helpful even before you check in. Strongly recommend, will definitely use again!
• 33grahamm (10/5): Good City Break Hotel - I enjoy the Hub brand and the hotel made a great base for the city. The compact room has a comfy bed, good shower pressure and I liked the view across the city. The breakfast was decent and good value and I enjoyed the complimentary access to hot drinks throughout the day Staff were friendly and helpful.
• kenuvan (10/5): Great first experience of the Hub. - This was the first time of trying the Premier Inn Hub and I was sceptical initially. After seeing the rooms online I thought it may be a little small and cramped. How wrong I was. We went for the larger hub room and there was plenty of space. All that is normally expected of a Premier Inn but at a cheap price. The room was comfy, bathroom clean and large enough with an exceptional shower. Breakfast was excellent for only £8 and also free coffee in the bar at anytime. I much prefer this to having the kettle in room.
• jabber2252 (2/5): Noisy nightclub..! No sleep..! Rude Management..!! - Stayed Saturday 11th October. Horrendous experience. Don’t stay here if you want to be able to sleep..! Thudding from nightclub music connected to hotel reverberated through our room till past 3 AM. Complained to Nightstaff who said it’s a common occurrence and even had a WhatsApp group set up with the nightclub! Asked if we could move to a higher floor to try and stifle the noise but declined. Spoke to Duty Manager and Manager next morning, they were rude, dismissive and unhelpful. Just told us to complain online. So complained online, got a reference number and an initial acknowledgement and then absolutely nothing since! Totally ruined our wedding anniversary trip.
• Compass44512085988 (10/5): Mina and Arun made the stay a delight - Very fine experience. Great staff. Helpful. We want to highlight Mina who is a joyful person and very attentive. She could train all the Hub hotels on how to be! Also we appreciate the care and consideration of Arun who helped in myriad ways. When we return we hope to see them again. Definitely try the breakfast, top notch!
• 1206hayleyb (10/5): Great location - 1 night stay. Great location. We walked to London Eye and the theatre from here with no trouble. Breakfast was good. Room was clean and comfortable. Easy check in and iut. No issues. Much better than some more expensive hotels. In fact I may start booking here much more often.
• Marbeag (10/5): Great central location - Location was amazing! Views of sky garden and the shard! Walking distance to many famous attractions! Walking distance to the underground! The kids loved the welcome pack on arrival! Clean, modern rooms! We will definitely be back when we return to London!
• G6661SEstevew (10/5): Excellent stay - Stayed two nights Hub Marylebone, very pleased with all aspects of this Hotel, although the rooms are not large they have everything you need for an enjoyable stay. The breakfast was very good for a very reasonable cost. The Bar area in the hotel is also very good also. I would certainly recommend this for a place to stay in London.
• StrangeKindOfWoman (10/5): London Family Trip 2025 - This was my family's 2nd time staying at this hotel. We stayed here in 2023 and had no complaints. Great location(5 minutes from Monument Tube Station),Attentive staff and lovely room.
• teresabQ5741BN (6/5): Oh dear not too good - Although the room was a nice comfy bed etc the restaurant and bar was dreadful. Sorry but such delays in delivering food ordered and bad food too.
• SteinN19 (10/5): A sentral Hotel with good service - Exelent service. The room had everyting you need. Good breakfast t Gave a good start on a busy day. A couple of minutts to the underground.
• angiem939 (8/5): Great overnight stay - but more towels please! - My partner and I decided on an overnight stay as we had things to do in London on the Saturday and Sunday, so rather than go home we decided to book a hotel. On the whole the experience was really good. We were only in the hotel briefly to get changed from travelling and then to sleep. The location was great and we both liked the room. It was nice and quiet at night and we both slept really well. The staff were very welcoming when we arrived. The only downside we felt was that the booking was for 2 people, however there was only 1 big towel in the room. We didn't notice that until the following mornning unfortunately and neither of us wanted to go down to reception to ask for another one so we ended up using the same towel between both of us which wasn't idea. We did look in obvious places in the room to see if there were any extra's. So please, if the booking is for 2 people, please provide 2 lots of towels. Otherwise a great hotel and one we will be using again.
• juliesG4378KM (2/5): Less than budget hotel charging premium rates - No heat in the room. The key scanner outside to allow access isn’t working. Shabby, no manager at weekends for serious issues - was trapped in a lift and shouted at by staff for banging on doors to be let out. Nobody offered assistance or comp Guest relations weekday 9-5 only. Honestly horrible experience. Don’t use.
• elizabethmE8695BS (10/5): Excellent and welcoming stay - Welcoming friendly staff and very clean room. Stayed for 5 nights and the reception area was always spotless. Rokeya and Rodica were both particularly helpful and worked very hard even late at night to look after everyone.
• I4410CRsharonm (2/5): Poor customer service - Only good thing was the location. Not a good experience. You had to ask to get room serviced before 12pm daily. Twice we asked, one day at 6.30am and next day at 7:00am and left tag on door and neither day was the room serviced. Towels had a revolting smell to them. Booked into restaurant for dinner at 8:30pm one night only for lady to tell us they were too full and no. The gentleman who booked us in did get us a seat but the lady was aggressive when serving us and was swearing and angry throughout the evening at the man. Was very uncomfortable especially when the restaurant didn't have many people in it. Customer service really let them fien
• A9294WMcatherinem (10/5): 2nd Visit - Great location, our second time at this hotel. Staff were very pleasant and accommodating. Great breakfast and a comfortable and quiet room/bed.
• GrahamMcM (6/5): Rooms not ready for check in - Checked into this hotel at 3.30pm and there seemed to be a problem. Check in took longer than usual as they seemed to be struggling to find us rooms. I was there with my brother and we had booke d a room each. We were allocated rooms and when we went to them they hadn't been cleaned. There were towels on the floor, the bin full and the bed unmade. When we went back to reception the receptionist was very apologetic and helpful. He allocated us new rooms and it was second time lucky for my brother but not for me, my room hadn't been cleaned again. Again the receptionist apologised and said there was a problem on his computer system meaning he couldn't ascertain which rooms had been cleaned. Then he allocated another room but this time he went to check it was clean before giving me the key and third time lucky I got a clean room this time. He couldn't have been more apologetic and it wasn't his fault but it wasn't really a good look for the hotel getting an unclean room which I've never had on any of my four previous stays at this hotel. After the initial problems were sorted out I enjoyed my stay. The rooms had been renovated since I was last there two years ago, the beds were comfortable and the room was also very quiet. Breakfast was good and the location of the hotel is close to Monument and Bank underground stations giving good links to the rest of London.
• david-jane27 (10/5): Massive Rooms - Family of 2 adults and 2 children staying for one night. Check in quick and friendly. Room was enormous! Very clean, great bathroom. Faultless for a one night pit stop!
• Curious55986304708 (2/5): Terrible - Cushions were uncomfortable, hairdryer didn't work, cleaning was slapdash (full bin bag left on the side, hair and debris left around, cleaning cloth left out) and worst of all we were placed by the main doors from the elevators into the rooms, which banged everytime somebody came and went, my husband has epilepsy which means sleep is very important, and despite our complaints absolutely nothing was done.
• jerryf2025 (10/5): Great management and service! - Harris and Shamin had amazing service. Great job guys thank you so much for a great experience for our London visit! Definitely going back on our next visit!👍
• X1559GBpeterr (8/5): Room clean, tidy, refurbished and quiet. Avoid the restaurant - Refurbished room on the 5th floor is nice, spacious and clean. A food nights sleep as it was quiet. The restaurant is poor - bith food and service - and is best avoided. The room wasn't cheap at £254 a night - you'd think they would try a little harder with the restaurant at that price.
• Sightsee01852283903 (10/5): Second time around. - For me my second visit and won’t be the last. This hub is located well for everything. Buses and tube are local. Good eateries and museums close by and excellent. neighbourhood. Staff here are amazing and will do anything at all for you. Rooms are lovely, although no tea and coffee in the rooms, always available downstairs 24/7. Very clean rooms. Breakfast is great and plentiful. We had a room on the top floor and were fortunate enough to have good weather so the views across London were fantastic.
• Jil (8/5): - Super clean. High premium bedding. Comfy bed 10/10. I’m a Germaine and this place met my standards. My room didn’t really have a window. It felt a little to enclosed. I’d stay again for one night or two.
• K (8/5): - Breakfast was great in the hotel but overpriced for what I ate. Overall good location when using public transit. The rooms are quite small though - and I even upgraded to a deluxe room.
• Penelope (8/5): - Great staff!
• Mehmet ilhami (8/5): - Odada açılan pencere olmaması, klimanın belirli ayarlara ulaşamaması problemdi. Rahat bir yatağı var. Küçük dar bir oda ama işinizi görüyor. Otelde 24 saat çay kahve ve su bulabiliyorsunuz. Merkezi konumda olması bir avantaj. Ravsiye ederiz.
• vaniyam2025 (10/5): Lovely stay - Staying at the hub was such a fantastic experience, especially with the late-night bar. The drink options were plentiful, and I really enjoyed trying them out. The atmosphere was vibrant, making it easy to unwind and have a good time. I'd definitely recommend it for anyone looking for a fun night out.
• Samantha (8/5): - It was just a usual hotel, nothing special, nothing bad about it either, right by the tube though.
• Jchurchill_15 (10/5): Great place to stay - Me and my partner stayed here for two nights and I cannot recommend it enough. The rooms are compact yet spacious at the same time everything is laid out perfectly. The room was clean and everything was new and in good condition. Really good vibes from the lounge/bar area especially as they have free coffee from a bean to cup machine whenever you want it. We were worried that because of the small rooms it would be noisy however I did not hear anybody all night extremely quiet and all the doors are soft closing to avoid slamming. Lovely stay highly recommend.
• alanatabz (8/5): Great location - few downsides - Stayed here with friends for a weekend, the location is great and in the middle of Leicester Square The hotel room was fine, although only one lift was working, which was a bit inconvenient The doorway is quite small, and you can mistake it for a club next door. As it's a non-smoking hotel, smokers stand outside the door, and you run the gauntlet of smoke!
• Carsten (6/5): - Suveræn beliggenhed, hjælpsomt personale, gode faciliteter, middelmådig morgenmads buffet, værelse med fælles toilet oplevelse med vinduer, interessante gimmicks med lys og aircondition, husk at bestille værelse med vindue
• Nina (10/5): - Morgenmaden var enkelt og meget lækker. Pæne men meget små værelser
• 896stewartp (10/5): Have the breakfast!! - Good value, delicious all you can eat breakfast, comfortable bed, great location. Would definitely stay here again!!
• Jose Alfredo (8/5): - 2 opciones más
• Matthew (2/5): - I'm going to list some pro's and con's to help you decide if this hotel is right for you. The beds are very hard. Very. If you like rock hard beds then you’ll enjoy these. I heard a lady comment at breakfast that she liked hard beds. So she liked it. I on the other hand can't stand up straight I'm so sore. It ruined our trip. The rooms are small. We didn't mind that part. We paid for a window and didn't get it but that's just a staffing issue. The bathroom sink sprays you every time you use the sink. It splashes all over even with the water barely turned on. If you don’t mind that then this room is for you. The shower doesn’t have a full door so every shower means the whole bathroom floor will be a puddle. This might be something some people don't mind. We did. The staff are very hit and miss. Some are nice. Some are quite rude. I heard numerous guests discussing how they had met some great staff and some truly awful staff. They have something going that is a straight up scam too. They charge people to check in early. Our flight was early so we had a 4 hour wait to check in. They told us we couldn't pay to check in early because they had over 100 people already pay. In the entire check-in period we counted 2 people check in early. They are pocketing a lot of money and promote it heavily in their lobby to ask an attendent if you want to check in early. I had called in 2 days before and the staff said we can just pay 10 quid per person when we get there to check in.
• 210keelyr (10/5): Superb stay - We stayed here as we were visiting Wembley for a concert. It’s a great location, 5 minutes walk from Marylebone and 9 minutes direct train to Wembley stadium. The hotel was fantastic, clean, comfortable and quiet. We had a larger double room on the 5th floor. An easy walk into the lovely Marylebone village with their fab deli’s and shops. Staff were polite and efficient. First time in a hub hotel and would definitely stay again and recommend.
• E8597NWleew (6/5): 2 Day Trip to London - Leicester Square - Premier Inn - Hotel room clean and tidy although a little cramped compared to previous stays in same hotel, but this time we were on the top floor and these seem to be smaller rooms. Reception services good although stretched with numbers coming and going. Only thing which spoiled visit was poor hot water pressure on 8th floor - top. On both mornings we struggled to have a shower due to poor hot water pressure in our room - would come on and go off frequently even after being run for a long period. Location is great though and on previous visits, aside from lifts, reception staff and accommodation/food have always been good. Noticed menu has now been reduced further for main meals, which is disappointing, so our next stay may be in another hotel.
• Drwhogirl1997 (10/5): Labone is a treasure - Had a wonderful time at this hotel for my birthday. The staff were all so lovely and helpful but a special shout out to Labone who made my birthday extra special by giving me a complimentary Prosecco!
• Cristina (10/5): - Bellissima posizione
• CowellLJ1964 (10/5): Excellent Stay - Just spent 3 nights on business and yes the hotel is a little tired but the location/staff/breakfast and value spot on,great night's sleep with no noise from the very busy Leicester Square.Would definitely stay again Thanks x
• stephenfX6239LV (6/5): Looks can be deceiving - Great location for tube, theatres and central London. Internal hotel decor was a bit jaded. Premier plus room just didn’t live up to the price expectations, no view. Door had daylight gaps in it, carpet stains. No opening window. 1 working lift. Breakfast great, evening meal so so.
• Shropshire1234 (6/5): Basic - We stayed here for 2 nights whilst on a theatre trip to London. Its perfectly situated for all of the shops, theatre's and restaurants. A tube station is literally around the corner. The lifts were broken when we got here so we had to lump our cases up 2 flights of stairs to the reception and then a further 2 flights to get to our floor. No one offered us any help. The room is basic, tea and coffee facilities and a TV. Air con works too. There was a liquid hand soap in the bathroom and an all-in-one wash in the shower that was supposed to be for hair too. The shower did not empty and filled up with water quite quickly so you couldn't hang about in there. (407), it took about 30 minutes for it to drain. I did mention it when we left. The lifts worked spasmodically, I went in at floor 4 to go down to the ground floor and ended up going to 8 - 6 - 4 - 8 - 2 before it would let me out. (There was no one else using the lifts at that time). I think the whole place is a bit tired and could do with a spring clean. We didnt eat there so I cant comment on the restaurant.
• beans679 (4/5): Great location, not so great hotel - We have stayed in several Premier Inns and apart from the location this was one of the worst. The location is great, just off Leicester Square, near to a tube station and nearby to lots of local attractions, bars and restaurants. We stayed for a weekend - Check in was straightforward - we were given a room on the eighth floor. Our room was small, barely enough room to walk around the bed and very little storage room. The bathroom was ok but the shower was adequate at best and kept turning itself on at random. There are only 2 lifts and these were out of action for most of our stay. Although we were able to negotiate 8 flights of stairs I witnessed others less mobile really struggle. We didn’t get our room cleaned on the Saturday and no explanation or apologies. I can only guess that as the lifts were out of order housekeeping couldn’t get to the 8th floor. We didn’t eat here but did have a couple of drinks which were reasonably priced. Our room was initially hot but there is air con although we couldn’t open a window. Although in a busy location we weren’t affected by noise.
• L1330ILgeorgiar (4/5): Not like our usual stay in Premier Inn - We always stay in Premier Inn, but we were unimpressed this time. We got given a room and when we went in, it hadn’t been cleaned. The rubbish was still in the bin, old bedding and towel and dirty dishes. Had to go back downstairs and wait another 15 minutes in reception to be given another room. The staff were helpful but didn’t apologise with the inconvenience. It’s my husbands 40th and we were not impressed with the premier plus room. There was little bars of chocolate in the fridge, and one of them was open. We had only 3 coffee pods to use, and 1 milk. 1 teabag, and 2 sugar. This was simply not enough. We understand there was more downstairs but only the PG tips and not the Pukka teabags that were in the premier plus room. There were stains on the carpet and stains on the tray on the table.
• Robert (10/5): - Good proximity to public transport, shopping, food. Very comfortable and clean. Reasonable cost for the area.
• Robert (10/5): - Great location
• Nadia (8/5): - C’est un hôtel agréable, moderne, neuf. Le personnel est sympathique. Les chambres ne sont pas grandes mais confortables. La literie est bonne, la salle de bain est bien équipée avec shampooing et gel douche à disposition. En revanche ce sont des petites fenêtres qui ne s’ouvrent pas. Le petit déjeuner continental est correct, l’espace de restauration est bien aménagé et bien décoré. L’hôtel est bien situé à deux pas du métro et plusieurs bus. 2 bémols, j’avais envoyé un message pour demander si je pouvais laisser ma valise à mon arrivée le matin. On m’a indiqué qu’il n’y avait pas d’espace de stockage de valise que ce n’était pas possible. Je me suis donc débrouillé autrement en la laissant dans une consigne. Or lors de mon Check in en fin de journée, j’ai pu constater derrière l’accueil un espace où plusieurs valises étaient disposées avec des étiquettes, je trouve que c’est pas très professionnel. Aussi, le ménage n’a pas été effectué durant mon séjour, et quand je l’ai signalé à la réception, il m’a dit qu’il fallait en faire la demande au préalable auprès de la réception, sauf que personne ne m’a informé de cette disposition, alors qu’un bouton « faire la chambre » est disponible et peut-être activé !
• Danielle (10/5): - A lovely experience all around
• ALESSANDRO (10/5): Ottimo albergo. - Ottima posizione, prezzo ragionevole, bionic service d pulizia.
• Jovan (10/5): - Amazing stay, will definitely book again also referring to anyone visiting. Also super accommodating 10/10
• Bianca (10/5): - hands down the best hotel in london for solo travelers. for £15 i was able to
• Denis (10/5): - Staff helpful and friendly.
• Tale (8/5): Mostly Perfect - Great if you just need a place to sleep, nice beds and bathroom. However some of out towels had stains? and the bathroom had some black gunk some places, but not enough to bother us.
• Yash (10/5): Great place all good - We had an excellent stay here. Location is well placed and rooms are clean. There is AC which is a huge plus. Staff is quite nice and helpful. There was a bar too. I would revisit again. Arun at the front desk was really helpful!
• Vivian (10/5): - Central hotel.
• Tonje (6/5): - Fikk rom uten vindu først, og hadde ikke mobildekning. Følte jeg var på ufrivillig Cruisetur. Gikk opp i resepsjonen å fikk heldigvis byttet rom, vinduet på det nye rommet var bitte lite. Men det var vindu på rommet! Ville ikke anbefale rommet for noen som har klaustrofobi
• Dörthe (6/5): - Die Lage ist sehr gut, die Zimmer für Alleinreisende auch eine gute Option, aber wegen Glaswand zur Nasszelle nur für Alleinreisende. Die Sauberkeit in den Zimmern war nicht sehr gut und das Treppenhaus war dreckig

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