Premier Inn London Waterloo - Lambeth Road
Location: London, England, SE1 7DQ, London, GB
Star Rating: 2 Stars
Property Type: property
About this Property
Welcome to the Premier Inn London Waterloo - Lambeth Road, your modern oasis in the heart of London.
Dining Delights
Indulge in delectable dishes at Thyme Restaurant, where our talented chefs serve culinary delights that will satisfy every palate. Start your day with a hearty buffet breakfast available for a fee, ensuring you’re energized for your London adventures.
Comfort & Convenience
Experience home-like comfort in one of our 137 stylish and smoke-free guest rooms, thoughtfully designed to provide you with the perfect retreat after a busy day exploring the city. Benefit from our express check-out for a hassle-free departure.
Prime Location
Centrally located, you’re just a short walk from iconic attractions like the London Eye, Big Ben, and Westminster Bridge, making it easy to immerse yourself in the rich culture and history of London.
Book your unforgettable stay today!
Important Information
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Front entrance ramp
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Elevator
- Breakfast available (surcharge)
- Express check-out
- Smoke-free property
- Wheelchair-accessible public washroom
- Wheelchair-accessible on-site restaurant
- Handrails in hallways
- Handrails in stairways
Rooms Available
-
Family Triple Room, City View
1 Double Bed and 1 Twin Bed
213.5-sq-foot room with city views
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Comfort - Heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Superior Double Room
1 King Bed
213.5 sq feet
Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Comfort - Heating
Accessibility - Grab bar in shower
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Low-height counters/sink
- Shower grab bar
- Bathroom emergency pull cord
- Vibrating pillow alarm
-
Standard Double Room, City View
1 Double Bed
213.5-sq-foot room with city views
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Comfort - Heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Superior Double Room, City View
1 King Bed
213.5-sq-foot room with city views
Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Comfort - Heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Family Quadruple Room
1 Double Bed and 2 Twin Beds
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Comfort - Heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Standard Double Room, Roll-in Shower
1 Double Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Comfort - Heating
Accessibility - Vibrating pillow alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Low-height counters/sink
- Shower grab bar
- Bathroom emergency pull cord
- Vibrating pillow alarm
-
Superior Double Room
1 King Bed
213.5 sq feet
Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Comfort - Heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Standard Double Room, Accessible Bathtub
1 Double Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Comfort - Heating
Accessibility - Low-height counters and sink
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Low-height counters/sink
- Bathtub grab bar
- Bathroom emergency pull cord
- Vibrating pillow alarm
-
Family Triple Room
1 Double Bed and 1 Twin Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Comfort - Heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Standard Double Room
1 Double Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Comfort - Heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
Guest Reviews
- G7538IDricharde (10/5): Great stay - Perfect hotel for events at the Business Design Centre or O2 Academy. Breakfast very good, made all the better by Alina and team.
- claudiagT5939ZV (10/5): Really friendly team and fab location - Had a lovely stay at the Premier Inn in Holborn with our family. Great Location for Covent Garden and walking over to Oxford street. Took our daughter to London for her birthday weekend. Chaabi from the breakfast team was really kindly and made my daughter a massive hot chocolate (I thought the coffee machines did hot chocolate as well but they did not) and he made her day! Thank you!
- A1601GTannj (10/5): Another excellent Premier Inn experience - We stayed at Premier Inn ,Holborn because it was the nearest to the theatre we were going to. We always look for a Premier Inn to stay at because the standard is consistently high and PI Holborn was no exception. The room and food were of the expected high standard and all the staff were extremely friendly, helpful and approachable. Javed booked us in. He was absolutely spot on. He was everything you want and expect after a long journey. He is a real credit to Premier Inn. We will be back down in London early next year and there is no doubt at all about where we will be staying.
- LewisBaskerville (8/5): Good overall - I stayed here whilst taking my son to Great Ormond Street Hospital. The hotel was good overall and a good location for the hospital. On arrival all of the check in machines were out of order and reception was unmanned. After a few minutes wait someone did appear and check us in and they were friendly. The room was clean and comfortable. The breakfast was good but could be improved with better quality fruit, better pancakes (they were a bit dry), and some maple syrup (there were two empty bottles). I would happily stay here again. I've stayed in about a dozen different Premier Inns and this was about 4th best.
- SuzTel (10/5): London stay - Fantastic location, Will definitely stay again, so near to Sadlers We Ls and the Union Chapel if visiting, also Islington business centre. Shops are great and easy acres in to Central London.
- Sightseer51139241622 (10/5): A London's hidden jewel : a good night at Premier Inn Angel Islington ! - Once again, we received a very, very warm welcome from the Premier Inn's crew, many thanks to Gurdy & her friendly colleagues, you are the best ones !! Excellent room & bed, very good location in a nice neighborhood at 5 min from St Pancras station with the Northern Line. Free wifi could be better (it switch off systematically when you don't use it for some minutes)
- 287libertyj (10/5): Yasmina - Wanted to shout out Yasmina on the front desk specifically. She was kind and helpful and welcomed us warmly. Made a wonderful start to our day.
- K7268WAclarab (10/5): Great stay - Only a 15 minute walk from Waterloo station so a good base to explore London. The staff were friendly & helpful and the rooms were clean. The meal deal was good value so enjoyed a 2 course meal in the evening and a cooked breakfast the next day. All in all a lovely stay.
- paknik-riley (10/5): Amazing place and food - What an amazing and wonderful experience here!! The restaurant was ace and the food was SPOT ON!! Both Francesco and Gurdy were extremely warm and friendly throughout!!! Such cheerful staff at 9pm!!! They suggested the meal deal to save me money and Gurdy was so happy the whole time !!! Made my horrible journey disappear and enjoyed a meal alone with your amazing staff
- C1311BLbenc (10/5): GURDY! - First time at this hotel and fancied a night cap, I met Gurdy, she was welcoming and very accommodating! ………………………………..
- I4071PHjasonf (10/5): Excellent helpful staff - Excellent service from Gurdy and francesco they were both so helpful and accommodating. Couldn’t do enough for us ., we would stay again here .
- Rayybies (10/5): Warm and Welcoming - Some of the nicest staff I have experienced, all were happy to help and welcoming. The rooms were lovely and quiet and beds super comfortable. A great location for exploring the Waterloo/Westminster area!
- R4133NEsamv (10/5): A good place to stay - I have been visiting Premier Inn Islington for a couple of years (every couple of months) now and I have been meet warmly, especially by two employees, Gurdy and Francesco. Both of them are exemplary employees and accommodating. I appreciate the warmth and kindness that they have shown me. They are both fine people.. They are the reason I return to this hotel.
- AgentPaws (10/5): Excellent Premier Inn - Great location, around 10 mins walk to the tube (Lambeth Road), but there are frequent busses into the centre of the city from just round the corner. Lovely staff, and everything still feels new. Excellent views.
- 897finnd (10/5): So good - I wanted a hotel after travelling to London for a concert. This hotel was perfect for my needs. It ticked every single box. All the staff were friendly and gave me a warm welcome. The room was warm and spacious. The view for the room was amazing. The bed was so comfortable. I didn't have to get up once during my sleep. The breakfast was delicious and perfectly cooked. Every single member of staff were welcoming, with a warm and friendly smile. I felt that they all went out of their way to ensure that my stay was perfect. It was. A huge thank you to the whole team there.
- Bev_Hull (10/5): Great location, hotel and staff - you can not go wrong if you stay here! - What a great location - we had a Premier Plus Room with the views - OMG they are amazing. Hotel very clean and tidy. All staff went out of their way to help you. You can not go wrong staying here. We used Uber from Kings Cross only about £25. From £15 into Covent Gardens area. Tubes near by too. Had breakfast only one day and it was great - very busy but got seated in prime time very quickly and easily and plenty of food available. Had a bottle of wine in the bar one night, good choice and very reasonable prices too. Will definitely be back next time in London.
- Passport811499 (8/5): Great location, friendly staff - Well located on a fairly quiet back street in a great location. The hotel is good, staff are friendly(especially Sabina). Little things I noted were cleanliness issues like grubby lift walls, tired looking stairwell paint but on the whole not too bad. The room we stayed in was fine but the carpet was sticky in places and again looking tired. Good tv channels. Great breakfast !
- F8204ZCcourtneyw (6/5): Overall okay but let down by a few things - The hotel was in a good location, was easy to walk to most locations/tube stations to get around, the location was quiet in the evenings. We checked in online however on arrival the screen wouldn't work to get us a key card, however staff were quick to answer the support button. The room and bathroom overall were clean and tidy. The bed was quite creaky, and too short for my partner who is 6'1. We had one meal in the restaurant in the evening due to the rain, and it was very poor. The restaurant was empty, only another 2 guests present, and the food tasted frozen. Typically used to when Premier Inns are attached to 'chain pubs' and was looking forward to a decent meal however this was not what was received, I think the restaurant is run independently by the hotel which seemed to make a big difference.
- christinewG4896HM (10/5): 10/10 one night stay - Excellent location near transport links and restaurants, very clean, comfy beds, efficient check-in and friendly service. Next door to the Imperial War Museum.
- laurep549 (10/5): Perfect hotel in every way! - Our stay was simply perfect! Huge room, tastefully decorated and kitted with everything one might require; totally insulated from noise and light; very efficient air con; super comfortable bed; spacious bathroom with great shower; and finally delightful and friendly staff.
- P9847JYsallyk (10/5): Excellent stay - Excellent, quiet location. Staff are so positive, polite and friendly. Nothing is too much trouble. Food is very good and well presented. Room was so quiet and very comfortable. Highly recommend and will definitely use again.
- H805EFdeborahe (10/5): Lovely Premier Inn - great location - Nice hotel in great location - lovely area, nice bars and eateries. Great view of the city and watching the world go by. Happily stay here again.
- isai363 (10/5): Lovely morning staff very helpful - Its a very nice atmosphere easily to get to places from there nice breakfast nice staff im happy to visit and stay and i will be coming back
- W9352TDpeterl (8/5): Good hotel. Bad smell - The hotel is a perfectly good Premier Inn. Well connected to underground and bus routes. If you are offered one of the rooms in the fifth floor be aware that there is a powerful smell along the corridor. Which other guests we spoke with said was not a one off. IDK what the problem is but for central London prices the hotel really needs to sort it out.
- L6710HKahmeda (10/5): Premier Inn - Great staff very welcoming enjoyed my work stay Chef Alina was very nice. Gurdy & Gizem Night Team They are the elite members of the team an asset to the company
- gotw2020 (10/5): So welcoming. - Home from home, 250 miles from Accrington all because of Gurdy + Dan. Straight talking, friendliest hosts I've ever met.
- C3893ROcarolinew (2/5): Bad Bathroom Smell!! - The location of this hotel is great, its just a shame that our experience of staying here was so bad. We booked a premier plus room (room 406) which was a nice size and looked clean and tidy on arrival however this changed after returning from our night out. There are definitely issues with the drains at this hotel. The smell from the bathroom was appalling. We managed to get rid of the smell after running taps and the shower for a while. I thought it had gone but the following night was just the same so we did the same thing by running taps and the shower. I reported this to reception the next morning and complained when I returned home but Premier Inn think its ok to just say sorry and blamed me for not reporting it sooner. Dont make the mistake I did, ring reception even if its really late at night, even if it disrupts your evening when all you want to do is go to bed, otherwise you have to accept that paying £210 a night for a room and have to cover your mouth with a towel when using the bathroom is ok.
- mariasB6960LZ (8/5): Nice hotell overall - Fantastic service, especially from a wonderful woman named Danielle. Easy to check in and out. Dated rooms but clean. Great location on a calm street but easy access to restaurants and the tube. The wifi wasnt very good but it worked.
- MelFletch49 (10/5): Great experience - Really good location for what we needed. I was looking for a cheaper alternative but with the many views/reviews you kind of know what you are getting with Premierinn! I don’t recall having a bad experience using one so opted for this! As always the bed was comfy, the room was clean and warm and the staff were lovely!! Total winner for London!
- P2008DBnatalieb (10/5): We loved this hotel - We stayed over the weekend for 3 nights, all staff we have seen have been super friendly, it was simple and quick to check in, was explained they don’t clean rooms everyday now but if we wanted it we could have or just ask for more towels/tea coffee stuff, our room was 704, not the best view, but we haven’t come to London to look out of our window, very short walk to Lambeth North underground station and for a bit more of a walk you can be at local attractions ie parliament, London eye, London Bridge. We had breakfast and it’s a buffet style, the staff work hard to keep it all topped up and clean, plenty of hot food available, we did also do a meal deal for 1 night, £21 for 2 course a drink and your breakfast the next day is a bargain to be had. To be fair there isn’t much choice on the limited menu however there is something, and if you want your breakfast at 10.99 you’re basically paying a tenner for 2 courses and a drink. It really is a good money saver if you need it to be. Thanks again to all staff! We will stay here again!
- Whitelegge1989 (10/5): Amazing stay in a perfect location - We visited as a family had a amazing stay in a great location hotel was quite staff where all amazing all of them couldn't do enough to make sure the customer was happy excellent people skills especially with the kids keeping them entertained with various things to do Food was excellent especially the breakfast credit to the chef every part of the cooked breakfast was fresh enough and cooked perfect The two ladies and the two men running the bar and reception are very good at making the stay a pleasant one
- lauraaU3041YN (4/5): Not the best - Firstly I would like to say the staff were lovely and very helpful. Probably need more on as they were having to be everywhere at the same time!! Room was ok .. the shower was broken and the shower doors didn’t close and flooded the bathroom.. odd noises too and didn’t sleep a wink
- 856valeriet (10/5): Belle surprise - The hotel is well located, clean and the staff are very pleasant. Hearty breakfast included and the option of half-board for dinner is very convenient (especially with children!).
- C3681OVscottm (10/5): Family London Visit - Thank you for a lovely stay. Staff were all friendly and helpful. Room was spot on. Food very good value and tasted great with plenty of choice. First rate experience all round. ⭐️⭐️⭐️⭐️⭐️
- G8620JCandream (10/5): Great central hotel with good sized family rooms - Excellent family room - 2 adults and 10 and 13 year old children. Staff were all very pleasant and helpful. Hotel is very well located for all the ' touristy' things, we walked everywhere . I would highly recommend this premier inn.
- sarahmochan_ (10/5): Family trip - Good, quiet location but still central. Just a short walk to Westminster and close to North Lambeth tube station. Friendly staff and clean rooms. Perfect for a family trip to London.
- mybestfriendsparky (8/5): Nice hotel close to tube links. - Good hotel and quite close to Lambeth North tube so easy access to London. Rooms decent but shower fell apart in my hands. Staff were really good and attentive. Mush and his co-worker were excellent. Food was good value and very decent considering it’s not a proper restaurant. Would I use it again?? Definitely.
- Camper05492467558 (10/5): Good central location close to many south bank attractions - Two nights in this really central site, family room (810) . The room is perfect for our stay, clean and a great view of the night cityscape, comfy beds, this is based upon visits to other premier inns across the UK this is definitely the most comfy, slept like a log, second night ate evening meal in the restaurant which for the area was very competitive and perfectly acceptable though we would've liked a little more selection but what we had was good fayre, the two young men running the restaurant and reception were very attentive and super pleasant. Breakfast was standard PI fayre, the breakfast room is snug for the number of people using it at times and the staff work incredibly hard to get everyone through in a timely manner, hats off to them! In the room we'd have liked a few more milk pots (think this is a complaint across all hotels not just PI).
- Y4809PZmrg (10/5): Excellent hotel with great staff - I recently stayed at this hotel whilst working in the area. From the minute I entered the hotel, the staff where extremely friendly and nothing was too much trouble. Special mention goes to Aika, Tonima and Mish who looked after me all week. I should also mention the Breakfast staff whose names escape me. The food was excellent and always hot and a great choice. The rooms are quiet and really clean as is the restofthehotel. I stayed in another Premier Inn the month before and this experience was so much better. I am back here next month for work and am already looking forward 2 it. I would definitely recommend staying here.
- F6949CMgrahamm (10/5): Good value accommodation in a very expensive city! - Having never stayed at a Premier Inn before, I was very pleasantly surprised. The Lambeth Rd hotel is fairly new, the rooms were nice, the bed was super comfortable & the staff were lovely. We ate in the restaurant at night for dinner, it was great value and the food was really tasty. The breakfast was also great value particularly because we were a big family group with children. The selection was adequate and everything seemed fresh and tasty. The coffee was okay too. I would definitely stay there again.
- ralucam684 (10/5): ********************************** - Good locatiob,good staff,rooms clean,breakfast nice*****************************************************
- hayleybN8999MZ (10/5): Holborn is excellent - Staff couldn't do enough, we didn't book an early check in but a lovely lady stored our backpacks and when we checked in the gentleman at the desk helped us with directions to our theatre trip including bus times etc. breakfast was perfect, fresh and very tasty. I cannot fault the staff or the venue. Would definitely book again.
- 290rob (10/5): A pleasant stay. - I've stayed here twice recently, just for one night, and it has been a pleasant experience both times. This time I was allocated an excellent room with a view over the City of London, with the Shard in the distance. The rooms are spacious and comfortable, with everything you need. My reception from Francesco and Eugenia was first class, friendly and professional. My breakfast from Georgiana and Alina was delicious. Highly recommended.
- A3291SDmuratk (4/5): Good location but - I stayed at the hotel for the first time based on a friend’s recommendation. Unfortunately, our experience at Premier Inn London Holborn was disappointing. Our room was on the ground floor, and the windows were locked — something we were not informed about beforehand. The room also didn’t match the photos shown at the time of booking. Because the windows couldn’t be opened, the air in the room felt stuffy and unpleasant throughout our stay. I would recommend offering first-time guests a healthier and more comfortable room option.
- Wilton2 (8/5): A Very Good Stay - Booked a 2 night stay. Had a nice room on 5th floor. Was nice and quiet and had good nights sleep. Very comfortable bed - as always. Very good shower. Had breakfast 1 morning. Breakfast had a good selection of both cooked and non cooked items. Was very good apart from the strawberries in the fruit - still frozen. All the staff we met were very friendly and helpful. WiFi - no info in the room on how to access. Hotel is well located for restaurants and pubs plus only a few minutes from Holburn Tube Station. Good situ for attractions as well. Overall a very good stay.
- Scotmum1 (10/5): Ideal for family sightseeing - Excellent location sightseeing and close to local shops and restaurants if you choose to eat out. 2 mins from Angel underground so very easy to get into central places of interest. Ideal room for small families. Good selection at breakfast overall.
- J3815NZbeckyb (4/5): Stay somewhere else if you can - Horrendous - room right on the road opposite a pub. The noise with people right outside the window was terrible - did not feel safe. The room itself was old but ok. The shower had zero pressure and the usb port and plugs did not work. I was here for work and ended up with a dead phone and laptop. I did request a room change which was refused - terrible service
- Karen-h-64-lincoln (10/5): Lovely hotel - Highly recommend. Ideally situation, quiet to traffic. Very clean, room lovely. Staff all excellent, we left a bag in restaurant, remembered whelks we left, went back and staff had out behind reception. Thank you whoever did this. All staff prof and helpful.
- T9919SLjanem (2/5): Dishonest - I left my pyjamas under the pillow in my room (yes my stupid mistake) however I went back the following day and housekeeping hadnt found them! Really? That means either they left them under the pillow for the next guest to find (unlikely) or housekeeping took a shine to them and stole them or threw them away, but either way housekeeping definitely found them! I am really disappointed at the lack of honesty displayed by the hotel. Premier inn have gone right down in my estimation and I’ll think twice before booking with them again!
- Janine (8/5): - Zentral, super für Familie
- tinacJ7224JS (10/5): Breakfast at the premier was a amazing! - Angel team were amazing this morning. We had a breakfast booking drama and they sorted it out for us and were very friendly and helpful. We will certainly stay here again! Thank you very much for your help today.
- 550mercyh (10/5): Thank you Georgie Marie James! The attention and care you show in your work will make me come back again and again - Generous and kind staff, who went beyond the usual to make us feel welcome. They genuinely cared about our experience, making sure our stay was seamless. This affected the quality of our whole day!
- vsM7389IN (10/5): Great customer service - Another great stay at Premier Inn. Big shout out to Gurdy, Lina and team for going above and beyond! That's why we keep coming back.
- Resort583235 (2/5): Poor experience. - Bit of a shocker I’m afraid. New chef in the restaurant was clearly under trained. Two meals sent back ahead of mine due to being under cooked or inedible. Final straw for me was overhearing the wrong starter had been made for me. I cancelled my order and went out to eat. Wasted 35 minutes. Only 7 covers in the restaurant so not busy at all. I hope no-one was ill afterwards. Asked for an iron and ironing board. Got the iron. Ironing board was without a cover so I was presented with a towel. Breakfast. Stood waiting to be checked in for 5 mins. No-one about so proceeded to help myself (I’d paid for breakfast). Coffee was dishwater and overtopped the mug when being served. Cooked breakfast was sloppy. For £260 plus for the night, this was a really poor experience.
- Mariann (8/5): - Helt grei frokost, men lite utvalg av pålegg. Hyggelig og hjelpsomme personale. Bra beliggenhet i fht kollektiv transport og severdigheter. Gode senger, anbefales.
- Bruno (10/5): - Great breakfast, great staff, great localization
- SILVIA (10/5): - Personal amable y habitación y zonas comunes muy limpias. El buffet no muy variado pero estaba todo muy bueno.
- olwenm2014 (10/5): Excellent staff! - Staff were excellent - Team Angel's Georgie was super helpful and couldn't have been nicer when asked for assistance. I'd love to know whose idea it was to have beds so high you need a ladder to get in and out!
- Oihana (8/5): - Personal amable
- Anna-Karin (8/5): - Vi provade bara frukosten första dagen. Den var inte bra, istället valde vi att äta på Pret A Manger ca 5 min bort. Det funkade bra.
- hugo (10/5): - El cuarto muy amplio y comodo, el desayuno extraordinario y alternativas de cena muy ricas. Todo de primer nivel, personal muy amable, sin duda volveria!
- Fernando (10/5): Hotel muito bom - O quarto e as instalações do hotel são muito bons, a limpeza também só a internet que é muito ruim mesmo comprando o pacote que teoricamente deveria ser muito bom no fim foi péssimo
- MARITERE (8/5): - Friendly staff. Clean and comfy.
- Morris (10/5): - Location
- Lars (10/5): - A
- Patrick (10/5): - Das Hotel war super. Das Hotel ist nagelneu und so sieht es auch aus. Das Personal war super freundlich und hilfsbereit. Das Zimmer war sauber und ordentlich. Keine Mängel oder sonstiges vorhanden. Das Frühstück ist typisch englisch (Brötchen, Wurst und Käse braucht man hier nicht erwarten) und recht günstig, wenn man den megadeal nutzt. Die Lage vom Hotel ist optimal. Die Tube ist fußläufig 5 min. entfernt und direkt vorm Hotel befindet sich eine Bushaltestelle. Es gab nur einen Kritikpunkt. Ab Tag zwei war nur noch ein Fahrstuhl von dreien benutzbar. Somit hatte man wirklich lange Wartezeiten grad zu den Frühstückszeiten. In den unteren Etagen kann man zwar dann die Treppe nehmen aber in den 8. oder 9. Stock laufen grad ältere Gäste und kleine Kinder eher nicht.
- Regla (10/5): - This hotel was perfect. Staff was very kind. Hotel was clean, comfortable beds and nice area. Convenient and close to everything.
- Carla Analia (10/5): - El hotel está en una ubicación excelente, las instalaciones son nuevas y muy bonitas. Solamente que estuvimos 3 días y no han hecho servicio de limpieza en la habitación. El personal muy atento.
- sue (10/5): - Great location in London. After we checked out, the hotel could store our luggages for free till 5 pm. Recommend!
- Fernando (8/5): - I missed having a small fridge , a microwave or annice machine. They gave me ice at the reception though.
- Hend (10/5): - The staff were very nice. I had a very positive experience overall and would definitely come back again. The location is very good and walking distance to London eye.
- Fabricio (10/5): Buena estancia - Primera vez en Londres, requeríamos un lugar limpio, cómodo y asequible, y este hotel lo cumple. Nos sentimos muy a gusto con las habitaciones y con el restaurante donde tomábamos los desayunos, y cenamos una noche. Sin duda es un muy buen lugar para empezar a conocer la ciudad.
- Ravi (6/5): - Room is neat and clean but the air conditioner is poor and water pressure is very low for showers. No amenities.
- raeanne (8/5): - Great hotel, quiet, nice location, Expedia didn’t process a payment for our rooms by the time we arrived delaying our check-in
- gabriel (10/5): - Todos muy amables, hotel limpio con elevadores. Desayuno económico con opciones para niños.
- Daniel (10/5): - Nice!
- Maria (10/5): Skulle gärna bo där igen - Vi hade en toppenvistelse!
- JEANNINE (2/5): Honteux !!! - Chambres annulées par hôtel.com Je me bats pour me faire rembourser car l’hôtelier m’a confirmé qu’il ne touchera rien On s’est retrouvé dans un hôtel beaucoup moins bien, plus cher trouvé par nous même en catastrophe !!! Sans compter les frais supplémentaires de transfert
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