Premier Inn Norwich Airport

Location: Delft Way,Norwich Airport,Norwich,Norfolk, Norwich, GB

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

Guest Reviews

• J4884HQjohnh (10/5): Excellent value for money. Perfect location for town and easy to access - This is the second time I have been to this Premier Inn. Its clean and comfortable. Location is perfect in the town centre. Despite being in the town there is little external noise so its quiet. Parking in St Johns nearby was very easy and also reasonably priced; I wish more towns and cities were so easy and sensibly priced. The staff were very helpful and friendly .Will go again
• davehX9269XT (4/5): Hardly Premier - There always seems to be an issue at this hotel. I have been on at least three occasions where I have booked the meal deal and when I have come down for the evening meal I get told there's no chef. No one mentioned anything when checking in or gave me a refund. I have also booked a premium room twice now and then not been given one.
• R7621JCianr (2/5): Not many staff working here. Poor service throughout - Wouldn't have an evening meal here unless you have over 4 hours available to eat. Need more staff (more than 3). QRMachine not working.
• A4635QKerict (10/5): My partners car hadn't deregistered from the system and the manager sorted the problem immediately. - The staff were very helpful with issues that arose due to parking. Very friendly and very informative. The manager sorted the parking issue immediately
• mkmattison (10/5): Excellent. - Excellent location. Room is clean and well equipped. Very impressed with the staff. Excellent freshly cooked breakfast, this morning 22nd November, with vegetarian sausages, bacon and poached eggs with a wide variety of other of good quality options. Very pleased with all aspects of this hotel and the staff are efficient and welcoming. Helpful with parking options too. Thank you for an enjoyable two night stay. A Mattison.
• Q6973UCemmaj (10/5): Excellent stay - Stay here on a regular basis always clean and staff r very friendly and helpful especially the manager always goes above to do what she can
• dawnkA1206AO (10/5): Enjoyed 😉 - Staff very helpful, cheerful,friendly. Location very good for town, quite, no through traffic. Car park s not so good when full near hotel, plenty around though. Rooms lovely, always a spacious and comfortable bed. Value for price, lovely restaurant, good prices 👌
• D5543KEpaulm (10/5): Best experience - My experience was great ,and the receptionist Dani was wonderful and helpful , she offered to help us with the room , thank you
• A1983HWkarenl (2/5): Disappointing - Not aware at all time of booking that we could have requested a room close to reception and with a walk in shower. Hotel needs a refurb. Room very tatty and tile grouting needed cleaning.
• PaulHarvey (8/5): To the usual standard expected - An older Premier Inn but perfectly acceptable. The accessible room we booked was in an adjacent building but I received a phone call on the morning of our stay advising me how best to check in and then access the room. There is a distinct shortage of Blue Badge spots there despite a very large car park and no marked blue badge spot in the carpark you are told to use to be close to your room. Their breakfast was fresh and adequate although the continental felt a little expensive for what it was. Staff good and welcoming.
• christopherbN3351JB (8/5): Clean and convenient at a reasonable price. - Well located for North Norfolk attractions without going into the city centre. Usual pleasant and clean rooms at a reasonable price. Excellent breakfast in associated Brewers Fayre but evening meals and service only average.
• katyw999 (10/5): Good gluten free / dairy free breakfast options - Good gluten free, dairy free and vegan options at breakfast, and very helpful staff happy to cook everything separately, and very friendly.
• mcgoo1234 (8/5): Entertaining - Good location. Very good food. Rooms are always clean and beds are very comfortable. My family and I stay here every time we’re in town and staff are always lovely. Very welcoming and accommodating. Kate, the manager, is always a pleasure to deal with. Highly recommended.
• vickymN4498XL (10/5): Amazing customer service - First time as a solo traveller. Staff on reception were brilliant. Friendly and put my mind at ease by telling me there is always someone there if I have any problems. They were chatty and asked me about my night the next day. Probably the best customer service I have ever received
• NellietheSuperDog (10/5): Excellent - Excellent stay. Natalie, Denzel and Jackie deserve a mention. Great people, friendly and work very hard. Room clean. Quiet location. One minute walk to Derngate Theatre. Breakfast fresh, cooked to order and fabulous. Will definitely stay again when visiting The Derngate.
• 476kayleigha (10/5): Spot on! - Yet again what an amazing stay I had, downside the first night was freezing because air con system was broken but not the hotels fault. Room absolutely spotless as always never find anything less when I stay. Staff amazing kind and friendly especially towards my little boy offering to let him carve a pumpkin’ will always recommend here :)
• 956bettyq (10/5): "Me" Time! - Enjoy our stay very much. However use of the accessible rooms (we found for us) was not suitable - has we had 1, step up to the shower, with no handle to hold on to. Because of this we did not use the shower. So on, our next visit we will insist on a accessible room with a Wet Room -(meaning that it is suitable for a wheelchair user).
• 891clivep (10/5): Really excellent City break - We have stayed here 5 times now. We need accessibility and use a wheelchair. The hotel meets all our accessibility needs and everything from the car park to the reception, the room(including bathroom facilities) the housekeeping and restaurant are very good. We always go the meal deal and find the breakfast and evening meal to be very good and really good value for money.
• 103coralb (6/5): Hotel what you expect from a premier inn but not a carpark charge - Had to pay £5 for cafpark not expecting to having stayed many times over the last 3 years but won’t stay again I will look for another in Norwich
• WitchWimborne (10/5): Excellent Place For An Overnight Stay - We had an overnight stay here to break up our journey home and it was a great place to stay! Our room was clean, warm and although we faced a very busy road the traffic noise was minimal and did not disturb us. Breakfast the next morning was delicious, all freshly cooked and lots of choice for the Continental breakfast as well. Anna who was on duty in the restaurant was lovely, friendly and explained where everything we could possibly need was. All in all a very good stay. Thank you!
• 598barryw (10/5): Excellent Stay - We often sty at the Premier Inn for the rugby and each time we receive an excellent service. Our latest visit was in October. As usual the rooms were exceptionally clean and the staff very friendly and helpful. Brekfast was good. A special thanks to Gail and Gosia for making our stay so enjoyable. Can thoroughly recommend the hotel.
• carolinel994 (10/5): Great stay, as always - We are regular, if infrequent, visitors to this hotel and it never disappoints. Great location, easy parking options and invariably friendly and helpful staff. In particular, Gail is always so efficient at check in and, if on duty, great at sorting out breakfast. Gosia ensures that the rooms are always spotless. Would not consider staying anywhere else in Northampton.
• dalehW4359EN (10/5): Great staff - Short 1 night stay, but every member of staff who we spoke to were super friendly and helpful. Breakfast was absolutely spot on too Thank you ☺️
• 613chrisa (10/5): Great value for money - Comfortable accommodation, excellent breakfast, friendly and efficient staff. Good value and would recommend and use again when next in the area.
• chrisgX6400GN (10/5): Always a Warm Welcome - We are regulars at the Premier Inn Northampton Town Centre but have been away for the summer so this was our first stay for several months. On our arrival we soon received a very warm welcome on our return by Katie the manager and Gosia the head house keeper. They are very busy people but always find time to have a conversation and ask how we are. Our stay was, as usual very comfortable and relaxing. This type of personal touch is ALWAYS appreciated. That’s why we ALWAYS stay here when in Northampton.
• N7839DS (10/5): Great experience - Had a slight issue with the air conditioning in the room but the staff went above and beyond to try and sort the problem. They were really friendly and always on hand. Will definitely be returning. Huge shoutout to Gayle who was so funny and so lovely.
• 685adym (4/5): The worst PI IN Norwich - This hotel hasn’t changed over the years with bedding and pillows getting thinner. Sadly the hotel is still attached to the oaks restaurant which seems that is charging you more and feeding you less
• jannc935 (10/5): As above - Wonderfully staff … Veronica; Anna and Florin in the kitchen); Liddia, Ann and Danni … all of them are wonderful helpful people … our stay could not have been happier x
• jeffmaverickSmith (8/5): usual experience for a Premier inn, you know what you're getting. although to costly - check-in was problematic. first, a long que to check-in. the automated/check-in machines were not working. not the ladies fault who managed well. then allocated a single room, paid for a double. had to find the original booking that confirmed it, which did not match the system. wsa able to resolve fairly quickly.
• Journey07578262669 (10/5): Service - The service was great and Anna really helped all of us. The service was perfect. Everything clean and well organised. Thank you
• O7365DHcjb (10/5): Friendly and clean - Great location with easy parking. Very friendly staff upon arrival. Breakfast was tasty and all table were clean and tidy. Serving and kitchen staff were pleasant and very helpful. Will stop here again. Thanks
• GillHerne (10/5): Good stay , highly recommended - Always have a nice stay. Staff helpful and friendly. The rooms are an ideal size and food very good and cater for gluten free.
• D1793SAtracyg (10/5): Wonderful stay - We were a little worried when we turned up as there is a very busy road at the side of our room. But once windows and curtains were shut it ,we heard next to no road traffic noise . The room was spotless and staff very friendly. Special shout out to the cook Anna at breakfast, she's a credit to the hotel. She went out of her way ro be helpful and was so lovely, made our stay.
• 885ernieh (10/5): Deff stay at Premier inn again - Had a very good stay at Premier inn stayed at two Premier inn with in days both very good parking was grate breakfast was ok ever think could want had a grate stay
• 239rickye (6/5): Decent hotel, just not updated & needs the odd thing fixing - Didn’t want to write a negative review but with so many snowflakes & Karen/Micks able I thought might aswell….we probs got complained about outset with my 3/4 min wide show in the bedroom department Saturday evening…nearly got a standing ovation🤭 So firstly I don’t know who or what is above room 30 but it sounded like either a 24 hour bowling alley was in full use or the cast of ‘stomp’ were rehearsing for their latest tour. With this lovely weather & seasonal sun…the room was ridiculous stuffy so we had hoped A/C was available(bugger it wasn’t)….instead we had a fan that was non existent, may aswell have whacked the hair dryer on continuously for the night blowing hot magma into my direction. Wi-Fi/phone signal was poor, kept connecting then knocking me out every 2 mins…felt like a terrible boxer not throwing any punches back As for The 40 inch smart TV that was nowhere near in line with the rather comfy & sturdy double bed….it had seen better days….we flicked thru channels constantly hoping for a good chick flick or maybe even a crime documentary as we love a bit of controversy…instead we found & selected itv4 on Friday evening….it eventually ended up coming on around 7am Saturday morning with back to back episodes of heartbeat proudly waking us up….great theme tune btw. Luckily reception were friendly so no complaints there, my company even better so didn’t ruin our weekend away, just wasn’t as good as other premier inns around the country.
• carolemh (10/5): Above and beyond customer service - We often stay here when catching up with friends from Northampton. On this occasion we did not arrive until 1am and was welcomed by Anita. Anita went out of her way and offered to get some fresh milk for our tea/coffee in the morning. Sometimes it is the little gestures like this that make such as difference. Rooms as always clean and bed super comfy and location spot on.
• myfanwyzelder (8/5): Overall good, great size just too hot - Overall it was good, family of 4 and requested a cot. Got a large bedroom with a double and 2 twins plus the cot which was great. It was stuck at 25⁰ in the bedroom so with 4 of us it was so uncomfortable overnight.
• traceyfS7372QJ (10/5): Helpful reception - Great reception thank you Jo for welcoming us to the hotel - tea and coffee top ups on reception much appreciated Thank you Early flight tomorrow and offered cereal etc
• Jph968 (10/5): Great stay with friendly staff - Stayed again at the premier inn before having to catch a early flight Check in staff (Jo ) was very very friendly and helpful asking if we needed an early call and boooking a table at the oaks next door . The rooms were very clean and quiet
• T1717LBandyb (4/5): Nowhere near the usual standard. - The place seemed “tired” and in need of renovation. There was a bath in the bathroom, which would have been nice but the extractor fan was literally painfully loud, so you couldn’t relax in the tub. At breakfast there were warning signs that the toasters were very slow, which they certainly were - if they’re not up to the job, don’t tell customers the machines are useless - replace them! Finally there was only one coffee machine at breakfast and it wasn’t working. I accept that things break down, but really? In a hotel restaurant of this size, only one, inadequate coffee machine?
• RnBTaxiIOM (2/5): Unhelpful - Unhelpful when called for assistance. No option for what they were suggesting in terms of the number you press to get through to the right department and not put through leaving question unanswered. Booked alternative instead.
• jenna1205 (8/5): Will stay there again. - Overall a good experience. Only used the hotel for breakfast and sleeping. Have stayed there many times before and will again. Only downside this time was the bathroom fan kept going all night during our last night there which left us with a bad night's sleep and a long journey the following morning.
• 668shelll (8/5): Great once accessed - Clean and comfortable hotel once we were able to gain access to the building. My son had to walk through the bar to let the rest of us in as we were outside in the rain for 10 minutes. We then waited a further 10 minutes for the receptionist to arrive to check us in as she was busy making beds in the anex. Although breakfast was booked at the same time as the room, nobody asked what time we would like breakfast or told us where the breakfast room was located. We had to find it ourselves
• lincssd1 (10/5): Outstanding - We didn't actually stay at this hotel, the other Premier inn a few miles down the road didn't currently have a restaurant so recommend using this branch for breakfast Ammie immediately gave a warm welcome to us, clearly loves her job and genuinely cared that guests were looked after Jackie was cooking the breakfast, everything was hot, and freshly cooked, fantastic cooked breakfast as much as you wanted Looking forward to calling back tomorrow for more ! Keep up the excellent work
• Discover23386185527 (8/5): Weekend break - Great service by Amme and Jackie they were very welcoming and professional, check in was smooth, breakfast was also spot on many thanks to both
• Emma-loves-pies (10/5): Great stay. Well looked after. - Great stay at the Premier Inn Northampton Wootton. We arrived late for breakfast after a much-needed sleep in and Jackie looked after us so well. She made sure we had everything we needed - opening fresh pancakes and asking for eggs to be cooked fresh for us. Thank you for looking after us Jackie. :-)
• johnwambeek (6/5): Ok hotel - Room was nice and staff when friendly when I first walked in night staff not so much dont pay for breakfast not worth it also dont let room. Cleaner clean the room was worse after they had come in
• megancZ3862KX (10/5): Brilliant Silverstone experience. - I visited this Premier Inn and was absolutely delighted with the atmosphere, the cleanliness of the hotel, and the friendliness of the staff. As someone who is an anxious traveller and gets nervous going into hotels It was definitely an experience which i’d happily do all over again. Adding on I must say how much of a lovely gesture the bags for the people going to the track early (Silverstone) was, the fact there was complimentary fruit, water, crisps, pastries etc was so lovely to have! I couldn’t recommend this hotel enough, from someone who has stayed in a variety of hotels in Northampton! Will definitely be back next year!
• juliewO1732VJ (6/5): Friendly staff but probably the worse Premier Inn I have stayed in… needs some investment! - Room was in need of some TLC. Comfy beds Awful shower with water squirting out from top of shower head. Dressing table was peeling and the curtains had small rips in the material. Breakfast was very nice.
• hannahgO3565ZN (8/5): Stayed for F1 - Went with partner for F1 room was nice and clean. Fresh bedding and towels extra provided no extra cost. Fan in the room which was good for the hot weather. Breakfast was lovely. Building in general could do with being modernised but no concerns will return next year for F1 again
• 891clivep (10/5): Weekend stay ideally located for Norwich and all its attractions. - The whole experience was very good. This hotel is great for our needs. We needed a wet room in the bathroom which was accommodated. Breakfast, Dinner and the reception team were all brilliant. Would definitely recommend and will be staying again.
• B2033QTanthonyw (2/5): Breakfast shambles! - I again foolishly booked breakfast, when I arrived it was in chaos, the person who would normally cook the breakfast was missing/late/absent and the guy on reception had to take the reins. A total shambles in my opinion.
• D9815JQjamiec (10/5): Perfect stay - Such friendly staff. Made us both feel very welcome. The room was bigger than we expected and the bed was very comfy. Definitely recommend and would stay again if we are in the area again.
• 807dellah (8/5): Lovely Weekend away - Comfy, clean room. Lovely staff. Room was too warm but the staff can't be blamed for the fact we were in middle of another heatwave
• 785maartenv (8/5): Good - Good, friendly staff. Room was nice and clean. Nor aircon though but was okay. Breakfast was good as well. Nothing to complain.
• 234jeannec (10/5): Nice stay at premier inn Norwich airport - The mattress very comfortable, I had a disabled shower room which was brilliant, rooms very nice and clean, staff were very helpful and friendly . Breakfast at pub next door really good also had evening meal and that was also really good I would definitely stay there again
• Trek29494598387 (10/5): Family Stay - We travelled to Norwich for my sister's wedding, Jo on reception was super efficient checking us in. Providing us with all the information we needed on the hotel and how to book meals at the restaurant next door. We realised when we went to our room that a cot hadn't been provided, we spoke to Jo and she immediately got this sorted for us which we really appreciated. Would definitely stay at this hotel again!
• 651grantt (2/5): AWFUL - No Aircon only a fan 27.5 degrees in room with fan on! We attended a local charity event (2 days) we had three rooms, We all went home without completing second day! As a director of a local business we will not be using This company again! We hold events too so a lot of reservations will not be coming their way!
• Z7879VPdianer (8/5): Family Wedding - This is a good basic Premier Inn and it ticked all the right boxes for us. We stayed here for a family wedding. We would like to give a big shout out to Jo who was exceptional on reception where she was knowledgeable and helpful regarding our queries. The restaurant and the outside areas which serve Premier Inn guests however let the hotel down. It was unkempt and could be improved if it were to be maintained to a better standard. Food there was excellent though and we would stay here again whilst visiting family.
• non22017 (8/5): Great Service Den! - Den gave me details, written of direction to a cricket ground on the saturday, he works on reception, fantastic service, beyond the call of duty, I don't have a smart phone and so he did the job, really unbelievable, I don't want to go around with a computer in my hand every day. how tedious!! he did the job

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