Premier Inn Ipswich South East
Location: Augusta Close,Ransomes Euro Park,Ipswich,Suffolk, Ipswich, GB
Star Rating: 8.8 Stars
Property Type: Hotels
About this Property
Discover the charm and convenience of Premier Inn Hotel Ipswich South East, perfectly situated for both leisure and business travelers alike.
Unbeatable Location
Enjoy easy access to Ipswich town center and major routes like the A14 and A12, making exploring Suffolk a breeze while being close to key business destinations.
Local Attractions
Step back in time with a visit to Sutton Hoo or experience exhilarating events like the World Hot Rod Championships and the Suffolk Show—all within close reach.
Comfort & Dining
After a day of adventure, unwind in our cozy beds and indulge in delicious meals at our on-site restaurant, ensuring your stay is both restful and satisfying.
Don't miss out on the perfect escape. Book your stay with us today!
Important Information
70 spaces, including 4 disabled bays. No height restriction. Space for 2 coaches/lorries. Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by Horizon Parking.
Exit at junction 57 of the A14, stay in the right hand lane. Take the second exit of the roundabout then 1st left. Hotel is next to the Swallow Brewers Fayre.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Air conditioning
- Restaurant
- Breakfast available (surcharge)
Rooms Available
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Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
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Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
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Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
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Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- robmac1957 (8/5): Clean and Comfortable - Stayed 3 nights and it was fine, clean, comfortable and good service. The staff were friendly and it was ver6 reasonably priced.
- F422JXsamanthap (10/5): Very good - Couldn't fault anything. Hotel is in a good location, the staff were really friendly, nothing too much trouble. Pleasant experience
- kelandkatew (10/5): premier Inn pulled through - Great Stay, Graham on reception helped me so much, food choices, where to avoid, where to go, coming from Bermondsey, I needed reassurance, Graham gave that.
The room was great, everything worked for travel I couldn't plan at late notice.
My job is shifting, so does Prem but prices hike Tuesday to Thursday, guess that's the way they roll, be smart about booking.
- Voyage687971 (10/5): Fantastic - Fantastic. Our 3rd visit.
Superb location. Great rooms and food. Staff service exceptional. Nothing too much trouble. Friendly professional and accommodating.
- 940michaelc940 (10/5): Good value as always. - I finally found the car park after following directions from Sat Nav and no gate for entrance security but plenty of spaces. Woman on reception a little abrupt but that was just bad luck.Room wonderful .We were there two days.Only problems were a difficult to work coffee machine and a somewhat temperamental heating system.(fan blowing cold sometimes when heat on)These niggles do not effect my view that the stay was great value for money.Great location on waterfront and within walking distance of town centre.Ive been with Premier many times and failures occur when bad staff.
- 311dannib (10/5): Clean and quiet! - Spacious car park, easy to register the car for parking.
Clean spacious reception.
The gentleman on reception was very welcoming, and booked us into our rooms very quickly.
Rooms were modern and clean, linen and towels were exceptionally clean.
Great nights sleep was had.
- kayleighf676 (10/5): Very good - Receptionist was amazing very well done better then any receptionist I’ve come across deserves a raise!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!£!!!!!!!!!!!!!!!!!!!!!!!!!!!
- V7163KYrebeccao (10/5): Great hotel - Great experience. Reception staff very welcoming , Staff really friendly. Very clean. Would definitely stay again 5 stars.
- nathanjC5355KR (10/5): Brilliant - Great stay will definitely come back plenty around the area good food and friendly people plenty of parking in the car park and clean rooms
- Voyage23467339852 (10/5): Staff absolutely lovely - Stayed Tuesday 11/11 for just the one night. We were running a bit late and needed to get to a show by 8 and still needed to eat. The two staff (sorry, didn’t get their names but one chef and one front of house) were absolutely brilliant.
They were very quick and intensive and nothing was too much bother. Likewise the lady we spoke with on the Wednesday morning re leaving our car whilst we went into town.
Premier Inns don’t tend to vary much but this one totally stood out for quality of their staff. Thank you
- danielsP5984KD (10/5): Good Location - Good location in Ipswich. Stayed here one night to attend a football match at Portman Road, which is a short 10 minute walk from the hotel.
The car park at the hotel is small, however I did manage to find a space. Bit of a squeeze parking a Berlingo in here but there is also an overspill car park just across from the hotel.
Check-in was easy - two screens to do self-check in and somebody on reception who took my car registration details as it costs £9 for 24 hours to use the hotel car park.
Room was clean and tidy. Very good black-out curtains and minimal noise, despite being on the 1st floor at the front of the hotel directly above the street.
Breakfast was good - standard Premier Inn fare. Some items could have done with replenishing, though.
No issues checking out the next morning and was back on the road heading north after a good night’s rest.
Would recommend.
- thomfam123 (10/5): Excellent in all respects - Brilliant -we know exactly what we'll get - friendly welcome, clean, warm (adjustable!) room, good food, always works really well for us.
- P1705JUlindseyr (6/5): Good hotel, let down by the restaurant - The hotel was well located, although there weren't many on site parking spaces. There is an overflow nearby, though. Also the soundproofing could be a bit better.
The staff are all very friendly and helpful, and the automated check in is a time saver. The decor feels fresh and the room was very clean and functional, with a comfy bed.
The restaurant is a real letdown, though. The advertised menu was not available, only a very reduced one, and there was no children's menu. Had I paid for the meal deal I would have been quite miffed. Also the kitchen seemed to have difficulty in producing an adequate supply of food for breakfast, even though the place wasn't exactly heaving. We went down to breakfast at various times over three days and there were always empty dishes. Very disappointing.
If it wasn't for the restaurant problems I would have given a much higher rating.
- HartD75 (10/5): Excellent staff member - One of the receptionists Graham went above and beyond to make my stay comfortable.
Very friendly and quick to resolve a small issue.
Thank you Graham
- 645saraho (10/5): Fantastuc welcming fabulous team! 5 stars! - The location is lovely near boats and also a lovely littke pub and shops and pizza.
The staff at the premier Inn work very hard 5 star service and very happy to help.
Amazing diligent team with a friendly welcome as a solo traveler on business.
The chefs food is 100% fresh so many flaviours you will not be dusapointed!
Thank you very much for a lovely stay and also my room was spotkess! Thank you
- DayTrip33867650751 (10/5): Ipswich Quay Delight. - Stayed for 2 nights on 16/17th October 2025.Wonderfule location for wandering the harbour and town. Electronic booking in machines not working but incredibly helpful and cheereful staff sorted things manually. Room was clean and tidy and we are considering buying one of their mattresses. The breakfast was .MIND BLOWINGLY good, everything hot and tasty. Would recommend Quayside Premier Inn for a stopover.
- bigtreez43 (10/5): Pleasantly surprised - This was my first premier inn stay so I didn't quite know what to expect.
The first good omen was getting a covered parking spot 2 seconds from reception in the pouring rain🌧
I had booked premier plus with the hope it would be better than travelodge (who I have totally given up on!)
We were on the 5th floor in a lovely sized room with a coffee machine, complimentary sparkling water and chocolate in the fridge and a very comfy bed.
Slept great, no noise even though our road looked onto the main road.
Breakfast was good, the lady on reception was doing about 7 different things at a time, all brilliantly I may add.
Because I booked early and it was a Sunday night, it cost me £48 plus the brekky... fantastic!!
Would definitely use premier inn again
- Tour36623037102 (10/5): Wow ! - I’ve not stayed at any Premier Inn for the last two months, I’m normally a very regular customer.
This is my first visit to Ipswich Quayside and I am very much hoping it won’t be the last.
The level of service here I feel is above and beyond what you normally get at a similar establishment . There was a slight issue of me booking in, but that was more because of the third-party involved rather than Premier.. Jack sorted that and Teale looked after me from their one, Teale is a credit to this company, ensuring I was happy with the way my booking had been sorted and also later on in the restaurant where she was very attentive and chatty which makes all the difference when after a long day working on your own somebody takes the time to say hello and smile. Also of note was Hayden who also made time to make me feel comfortable in the on-site restaurant. Talking of which it was my first viewing of the new menu, wow!
You really must try the spring rolls, I so enjoyed them. I had them two nights running, the new pizzette is also worth a dabble. So basically in my first visit to Ipswich. Quayside I encountered excellent service and really decent tasty food so I think I must also include the chef on this review.
Hopefully, I’ll see you all again soon !
- ishaf2018 (10/5): Lovely hotel - Brilliant hotel just found it hard work trying to get in to the underground parking which I needed to park in due to my mobility issues and needed disability parking drove around the one way system 5 time looking for entrance and it was dark so didn't help needs a sign pointing saying where parking entrance is
- ginah9800 (10/5): Great location. - We stayed on a Sunday night in a room on the 2nd floor. The hotel is on the ring road but we didn't hear any traffic noise. Room looked like it had recently been refurbished. All staff we met were lovely and helpful. We parked in the underground car park. £9 for 24 hours via the hotel. Great location over the road to the marina. You get a great view from the restaurant. Breakfast was lovely and fresh. Sausages could have done with being a bit more browned off though. Will definitely stay here again next time we are in Ipswich.
- MrNiceGuy007 (10/5): One Sunday night stay couldn’t fault it - We stayed for one Sunday night, we dropped our bag with reception and we were offered 24 hours complimentary parking which was a nice touch.
Our room was on the second floor and was very quiet, no traffic noise at all. We both had a great nights sleep.
The room itself was very clean and everything looked brand new.
Breakfast was typically premier inn and was really nice to have a view of the marina from our table.
The two ladies that run the restaurant were very friendly.
Location is perfect for the marina and not too far from the town centre.
Highly recommend the Waterfront bistro on Sunday afternoon they have live entertainment and the Soul man was excellent and is literally across the road from the hotel.
- 645steveh645 (2/5): Poorly located, poorly staffed, very noisy, unsanitary bathroom - To start with calling this hotel QUAYSIDE is a bit of a deception. Like Stansted Airport is nowhere near London, Quayside is not really near the quayside. Looking out of the window in the direction of the quay, the view is a mish mash of odd tower blocks - a mixture of residential and recently failed businesses. You cannot see the quay. But it is there! The car park is not attached to he hotel, being on the other side of a road and we parked about 100m away. Wading past litter and skips I was glad it wasn't raining. This "hotel car park" charged by the 24 hours. As a guest we were entitled to a discount from £10 to £9 per night.
Stepping off the pavement and entering the building you find yourself not in a reception but a public area that includes a parcel pick up locker. A sign indicates you are to find reception on the first floor. This is a security issue apart from an unfriendly start to a stay. At night, anyone may loiter inside the building.
Reception is a misnomer as well as there is a small unmanned counter and two flat screen self check-in terminals. A harried and impolite staff member bolted towards us pointing at the screens and telling us to use them. Not the best greeting I've ever had in a hotel. We asked for a second key and this staff member made a second card for us. Waste of time as it turned out, as it happens everytime we go to Premier Inn, the self service machines NEVER successfully make a second key card. This one was no exception and simply didn't work. Only the Premier Inns with proper receptions seem to be able to provide working second keys.
The room looked OK and we were relieved to find it had an opening window. However, we were surprised to find it was a full blown tilt and turn window which is safe if you just tilt is back, but I wouldn't leave a child un-attended as the the window can be fully opened up and the fall is straight down to the pavement below. We were on floor 4. A fall would almost certainly be fatal.
Despite the hotel being quite new, the air conditioning system was typically naff. The room was very hot and, of course, these turn themselves off after a while and you wake up so hot you have to open the window.
The problem with the window being open is the two lanes of traffic 1.5metres away from the front of the hotel. The hotel is on an island with two lanes going one way out of town on one side and two lanes coming in on the other. It was very noisy and at 5am, we had to shut the window again to block the noise.
During the early evening we returned from the rather underwhelming quay (we had found it) having found very few places to eat or drink, with most venues either closed or simply gone. We went to the hotel Thyme restaurant and stood by the "Wait to be Seated" stand. It was 7:30 and there were exactly 5 people on 3 tables in the restaurant with about 20 tables empty. The staff member came up to us and asked if we had a reservation. We said we did not. She told us we could have a table at 8:15. I queried the fact that there were plenty of tables empty to be told the problem was not enough cooks! I've eaten in plenty of Thyme restaurants before and although quite tasty, they are basically out of a packet and warmed up. It's hard to see the problem. I would have been furious if I had been silly enough to pre-pay for a Meal Deal only to find there were not enough cooks! As we were not invited to sit at a table with drinks until the cook could cope with unpacking a couple of curries and putting them in the oven, we decided to scour the area again to find someone who did want to serve us.
Breakfast at 9:00 was equally uninspiring. Buffet breakfasts are becoming the Premier Inn norm unfortunately and they can be good or "disappointing" - nothing in between. This one had some cooked items solidifying under the heaters but quite a few items missing. Fair enough up to point - no one wants to see food wasted. However, where as most of these have a cook in attendance to cook missing items fresh, there was none in attendance here. We waited for a bit and other guests queued with us. After awhile I leant over the counter and called out for anyone able to wield a spatula. A cook emerged from somewhere out of sight and took orders for, eggs, black pudding etc.
While I waited for those to cook, I went to make toast to find no brown/granary bread. I could have asked someone, if I could find someone, but was losing the will to stay in this dump any longer.
About cleanliness; I used to think that Premier Inn could be relied upon to provide a nice clean and quiet room (they used to do a good night sleep guarantee!). Covid provided the excuse to change daily clean to clean on departure OR if requested (who would you ask at an unmanned reception?). The room we had was VERY deficient this time. You are provided with one bath towel and one hand towel hanging in the bathroom and one bath towel folded on the shelf below the tea and coffee. The first annoyance was when my wife went to the toilet and closed the bathroom door, she found a used and wet towel was hanging from the hook on the back of the door. So much for cleaning the bathroom on departure! The second fundamentally more foul incident was when I took the second towel off the shelf and went to use it after my shower and found, hidden in the folds a large brown stain. I like to think that a previous guest had allowed tea or coffee to drip onto the towel and refolded it to hide the stain. The alternative is too foul to consider. Either way the way these towels are left on the shelf leaves them open to abuse, by silly or malicious guests. It is clear that this towel was not provided for our booking and if APPEARING not to be used, these shelved towels may be there for weeks I suppose. Yet another sign of Premier Inn racing to the bottom to take Travelodges place. Interestingly they don't leave the extra pillows unbagged and unsealed. Just the towels.
- DianeS672 (8/5): Friendly clean hotel - A very clean hotel. Friendly, helpful staff.
We had a normal room. Very clean, lots of hot water for showers etc.
The staff worked very, very hard. Receptionist was doing several jobs (well). She checked people in for breakfast, cleared tables, set tables in between assisting guest requests and guests leaving the hotel. The lady preparing and cooking all the food for breakfast was very helpful - lots of choice.
My only criticism is the noise of the traffic and when this was quiet the aircon kicked in and was equally noisy.
- T1966ZAclairem (10/5): Leanne should train every staff member! - Leanne is so helpful. She really did make a difference to my dealings with PI.
If you go, and all of the colleagues are anything like as friendly and professional, you are in for a real treat!
- DextersServants (2/5): Dirty & outdated hotel, with bad breakfast - Awful smell in the corridor as you go to your room. The room was dirty and outdated. Coffee stains on the skirting board and an inch layer of dust. Bath panel peeling from heat. Towels were threadbare and the bedside table was falling apart. The breakfast at the Brewer's Fayre next door was dire too. Black pudding that you could have used as a hockey puck, and all the food was barely lukewarm. Toasters that take a month to warm up. Certainly not worth the price. There are better places to stay in the area.
- B6887UMmartinc (6/5): Potential but didn’t quite deliver - I arrived at just after midnight to be greeted by a rather tired receptionist who then swore at the person who arrived after me. I was too tired to comment.
Checked in and went to room; greeted by a rather unpleasant smell which I later discovered was coming from the bathroom. Too tired to complain after a 7 hour drive I shut the bathroom door; tried to open a window but found the windows sealed.
Room itself was more than adequate and bed was comfortable. A lot of potential but didn’t quite deliver. Pity.
Would give it another try however.
- 331rikum (10/5): Great hotel - Very nice hotel, staff are lovely and very friendly, it is easy to get to town centre and shops located next to some nice restaurants,
- CareFreeBlues (10/5): A very welcoming premier inn ***** - My wife and I have been coming here for the past 2 years and have always received a warm welcome great service highly recommend
- K2679YNrichardi (10/5): Really helpful staff - Firstly I'd like to thank the woman on reception who quickly sorted out my booking error. What's also nice to say, is that there is nothing yo complain about. The room was plush and modern, the bathroom clean and shiny. We slept really well, and woke up up to a specially made vegetarian breakfast. Easy access to the quayside bars and restaurants.
- danielcG7219GW (10/5): Business - All the staff amazing especially Matt who was more than helpful and a good local knowledge
Shame about the food next door
- seanfU7818RA (10/5): Ipswich Town Centre Quayside Hotel - Very Friendly staff especially the young lady who helped us when we checked in she also took the meal order for Dinner and served the food and drinks not sure what her name was but deserves reward and recognition
- G1185GTjosephm (10/5): Polite friendly staff - Great staff very helpful especially lubo on nights. Always at the desk and very helpful, nothing is to much trouble. Been here a few months now and all good 👍
- geschke2207 (8/5): Brand new hotel, standard Premier Inn quality - We stayed for 2 nights, 2 adults and 2 children. Brand new hotel and clean. Room was new, clean but quite compact. I would not have managed more than 2 nights there with 2 children. We only had a small aisle between the beds to move around. Breakfast/restaurant area seemed small compared to the size of the hotel. Breakfast was usual Premier Inn fare and quite nice. We did not use the restaurant for dinner. Don’t bother with their car park, park across the road which is cheaper - but remember to pay before you leave, it’s barrierless and you’ll get fined if you forget!
- samdU6357DN (10/5): Absolutely amazing - Had a lovely time at this lovely hotel, the staff are absolutely amazing they go above and beyond to make sure your stay is amazing, had the best 2 nights sleep too.
Perfect location.
I would recommend this hotel to anymore.
My partner has never stayed in a premier inn either, and he also had the best couple of nights sleep.
The receptionists / night stuff alwys have a smile on their faces and are very helpful and friendly.
- kelandkatew (10/5): A surprisingly very good Stay at Premier Inn. - I really didn't expect such a good stay at these massive chains for hotels, but from booking, to reception greeting and stay, the staff, room and facilities were all very good and to a high standard.
Definitely use again.
The hotel was ideally located for our planned activities including Beach Days!
- MaenH14 (8/5): Good sleep time - Staff nice even if I talked in English. Good parking. Room small but clean. Slept over there for few hours only but was good.
- B4809NRchristineg (8/5): Probably the best option for a short stay - An ergonomically designed room which met all my needs and a comfortable bed. The room was very clean with excellent decor and carpet. There was safe parking for my car with numerous blue badge spaces which was helpful. Inability to connect WiFi.
- V2184WZbarbarar (10/5): Overnight stay Ipswich south east Premier Inn - Room was clean tidy and the bed and pillows were extremely comfortable. Easy to find once came off A14 and easy to get back on to A14 and into Ipswich. Wasnt impressed with the Swallowpub however. Unable to get a warm drink when I got back at 8.00 - machines switched off. As I had people with me that was a nuisance.
- daisybella22 (10/5): An excellent place to stay - This is an excellent place to stay. The staff (Matthew, Susie, Veronika, Graham and Lisa) always greet me warmly and make sure everything is in place for my stay - they are very efficient and very friendly.
My room is always beautifully clean and comfortable.
- M585JElisag (10/5): Great stay - I had to stay here recently and had a really positive experience. The staff on reception were really friendly and couldn't do more to help. The room itself was spotless, the bed looked so neat I didn't want to touch it! Overall a great experience and I would happily return
- L7371QRashh (10/5): Great service online - Great online service fast booking fast email confirmation. Unfortunately couldn't stay as our French bulldog went into labour and had a gorgeous frenglish boy puppy!!! Mum and baby are doing great! 😯😁Will stay another time in the near future. 😁👍Thanks for the fast service
- 307ellist (10/5): Excellent - Absolute best sleep ever! Beds are so comfy and the staff are brilliant they really made us feel welcome for as soon as we arrived. The man on reception (Graham) answered all our questions and when we came back down welcomed us again with a smile.
- jimguinane (10/5): Very convenient for motorway onward travel - Very nice hotel comfortable and easy access to the motorway for onward travel.
unfortunately the day we were there the kitchens were out of action. the staff organised a take away and got plates and cutlery for us to eat in the bar.
staff were super friendly.
- MarkH2456 (10/5): Clean, efficient and comfortable - Premier Inn Karlsruhe seems a rather new hotel, with the location perfect for those travelling by train as it’s a couple of minutes walk from the train station/bus stops for Flixbus etc. I hovered between 4 and 5 stars as of course being a Premier Inn it offers the usual bar/breakfast facilities and no more, but the top rating reflects the price/cleanliness of the hotel/staff attitude, which were all spot on. Room was comfortable, everything was nice and clean, nothing to fault. Can’t comment on breakfast as we never had it, but had a beer in the lounge area. Was a little pricey compared to what you’d pay in the city for a beer but not too bad. For a nightcap it’s a nice spot to end the day. If I’m exploring Baden-Württemberg again I would certainly use this as a base again.
- Connector33061897582 (10/5): Enjoyable stay - Positives:
The staff were very friendly and helpful, especially at the reception. Check-in went smoothly and the staff was very professional and clear in how everything worked around the hotel. The breakfast was very nice as well!
I had an early check-out which happened some hours after the refund was available, which really wasn’t an issue for me, so I was glad that the early check-out was possible regardless of refund was possible or not.
During my fuss in my check-out, I had forgotten an item of clothing and had gone back the following day around midday to see if the clothing had been found. At the time it hadn’t been found and I gave my contact information in case they wanted to contact me in that regard. They did end up finding the item of clothing and were quick to let me know, so I could figure out when to get it. I know it’s all part of the profession, but I am really thankful that they were quick to inform me.
Negatives:
The hotel is fairly close to the train station, so there’s a lot of honking in the evening/night, which gave me some frights from time to time when I had gone to bed.
Overall:
I really enjoyed my stay regardless of the trains honking and the early check-out situation. The staff were very understanding and helpful!
- Duchess_Smurfette (10/5): Attentive Housekeeping Ladies - Clean room & bathroom. It is very close to the Karlsruhe Hbf. The housekeeping ladies were very attentive & friendly replenishing our coffee & tea sachets during our stay (6 days) there. We will definitely use this hotel again as our base to visit Baden-Wurttemburg.
- O3844RQmagdalenak (10/5): Amazing - FANTASTIC!
The best Premier Inn we have been. Beautiful design. Top class clean and comfortable.We had a great night there
Very helpful and friendly staff. We were very impressed.
Highly recommended.
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