Premier Inn Margate
Location: Station Green,Station Road,Margate,Kent, Margate, GB
Star Rating: 7.6 Stars
Property Type: Hotels
About this Property
Discover the perfect seaside getaway at Premier Inn Hotel Margate, where unforgettable experiences await you.
Location at Its Finest
Nestled on the Margate seafront, you’re just a short stroll from the vibrant town center, including the renowned Turner Contemporary Art Gallery and the golden sands of Margate Beach.
Unwind and Recharge
After exploring, retreat to our inviting restaurant for a delicious meal, followed by a restful night in your extra-comfy bed, ensuring you're recharged for more adventures.
Endless Entertainment Options
Whether you're indulging in retail therapy at Westwood Cross shopping centre or enjoying a show at the Winter Gardens, excitement is just around the corner.
Don’t miss out on the ultimate coastal experience—book your stay at Premier Inn Hotel Margate today!
Important Information
Free on-site parking is available at this hotel. Please validate your registration via the tablet in reception upon arrival. This car park is managed by Horizon.
From end of M2, follow A299 then A28 to Margate seafront. Hotel is adjacent to Margate station, facing the sea. Next to the Promenade Brewers Fayre.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Restaurant
- Breakfast available (surcharge)
Rooms Available
-
Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
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Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
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Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- leahjU9334OP (6/5): Great, if u wanna feel like a painter - If you don't mind it smelling of paint as your trying to fall asleep it's great but could do with them letting you know before the visit as it made me feel ill
- 545georginas (2/5): Don’t use the restaurant here!! - Experience was terrible at the restaurant within the hotel - when we arrived, we said we had booked a table for 7pm for 7 people. The waitress had made a mistake when booking in, and the chef was so rude to her in front of us which was super unprofessional. He then stomped off and we were left to the table. Ordering drinks at the bar took 20 minutes! The waitress was making drinks one at a time which meant it’s so slow. We were then told it was a 45 minute wait for food, and there were hardly anyone eating in the restaurant. We then decided to leave and go somewhere else as it was such an awful atmosphere. Don’t come to this restaurant!
- 202simone (2/5): Last time at a Prem Inn - I've spent some money in PI's in the past. I liked their attitude, the beds are always comfortable, there's a level of OK about them.
Arriving at the hotel, it was disheartening to see i was next to a demolition site, literally just piles of brick and rubble.
This time, I was charged £15 to check in at 2pm instead of 3, even though the room was ready. It was the same room, they didn't have to do anything to warranty the additional cost, it's just greed. This new approach is a bad colour on the company.
AFTER I was charged the fee and given my key, I was then told the heating was broken so there was a portable heater in my room. It was end of November in Manchester, so the cold and miserable rain were significant. It took hours to heat that big room up with a miniature portable radiator.
Really bad experience, definitely switched me from PI being one of the first places I'd aim to stay, to only staying if I can't find anywhere else.
- Sammia2912 (10/5): One of the best hotel visits - recently stayed at the Premier Inn and had an excellent experience from start to finish. The room was spotless, comfortable, and perfect for a relaxing night’s sleep. Everything was well-maintained and exactly what you’d expect from a reliable hotel.
A special mention goes to Lizzie and Michael, who were absolutely amazing throughout my stay. They were available 24/7 if I needed anything and consistently went above and beyond to help. Their friendliness and professionalism made a real difference and made me feel genuinely looked after.
The hotel’s location was convenient, and breakfast offered a good variety of fresh options.
Overall, this Premier Inn provided exceptional value and outstanding service. Thanks to the incredible staff—especially Lizzie and Michael—I would happily stay again and highly recommend it to others.
- I6141ERconnorc (10/5): Excellent - ⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Stay – Outstanding Service and Brilliant Staff
From the moment I arrived, I knew this hotel was something special. The atmosphere is warm and welcoming, but what truly sets it apart is the exceptional team behind it. Every staff member I encountered was genuine, attentive, and incredibly professional.
Check-in was smooth and friendly, with the front desk staff offering helpful tips about the hotel and surrounding area. Throughout my stay, the team went above and beyond to make sure everything was perfect—from housekeeping keeping the room spotless to the restaurant staff providing impeccable service with a smile.
What impressed me most was how every request, big or small, was handled with efficiency and sincerity. It’s clear that the staff take real pride in their work, and their positive attitude made the entire experience unforgettable.
The hotel itself is beautifully maintained, but it’s the people here who truly elevate the stay. I can’t recommend this place enough for anyone looking for comfort, hospitality, and a genuinely welcoming environment. I’ll definitely be returning!
- ionelr390 (10/5): Good stuff - Good value for money you get good sleep and the good shower, friendly stuff with Daria which says hello every morning @the coffee shop
- AnitaYakul (10/5): Practical and comfortable - We were only there for the night, visiting family over the weekend. overall the stay was pleasant, the room was clean and very cosy, the restaurant was inviting and the staff were very nice. there was a good selection of food for breakfast. Oh, and onsite parking front and back which was handy. The hotel is situated in a good location, close to everything you need, station next door, opposite the beach, next to dreamland and all the shops and restaurants.
- markaC3554SX (10/5): Great, as usual. - We stayed to attend an event at the Lowry and this hotel was in a great position for that. It has all of the things that you expect from Premier Inn - a comfy bed in a quiet hotel and good breakfast etc. The staff were very friendly and helpful. Chargeable parking is just next door and you can get a discount from the hotel, meaning that it's pretty reasonable for a city. We had a great time and will, no doubt, be back.
- AdamFloze (10/5): Exceeded Expectations - Staying at a budget hotel in Margate, my expectations were somewhat measured. However after leaving today I can honestly say I was pleasantly surprised.
I will definitely be returning to this hotel.
Staff were attentive, friendly and always available.
Food was nice and tasty
Room was clean, spacious and well maintained
Overall very happy.
- Stuart (10/5): - It's a Premier Inn, so you know what you are getting. The hotel is seconds from the train station and the beach. The staff were superbly helpful and friendly. The breakfast was fantastic. The bar was better than your average hotel bar, bit of a limited draft beer choice. Overall, highly recommended.
- enidd777 (10/5): Budget friendly option with easy access to city centre via tram. - Great choice for a trip to Manchester. Very reasonably priced rooms and right on the tram line for a quick journey to the city centre. Parking available in the adjacent multi storey at a reduced rate (Less.than half of the daily standard rate).
- AMC32 (10/5): Just the job! - We booked a last minute night here after a visit to the Corrie experience! We requested a quiet room on arrival and were rewarded with a peaceful nights sleep in a comfy bed and blackout curtains. Room was large and comfortable…the usual Premier Inn standard. We didn’t use any of the hotels facilities as we ate at a local restaurant. Was a room for a purpose and ticked the boxes. Be aware there is quite a low height limit at the car park opposite which we were not aware of. The hotel/car park helped us find a solution.
- Scott (10/5): - It was okay. Bed was comfortable.
- 736iainb (10/5): Back for another stay. - Great value for money hotel. Very good location for access both into and around Manchester. Easy to find. Rooms clean, tidy and well equipped. Very quiet overnight even when the hotel is very busy. We had stayed in the hotel in April and in exactly the same room. Obviously maintenance is high on Premier Inn's priorities as the room had a few minor cosmetic issues back in April which had been remedied by the time we returned - always a good sign. Will definitely be back again.
- Flomingo08 (8/5): Great stay for Old Trafford match - Great location for attending a match at old Trafford. Near a shopping centre also and lots of restaurants. Hotel was reasonable and perfect for a 1 night stay to go to a match. Staff very friendly and accommodating. Breakfast was good.
- seanfU7818RA (10/5): Salford Quays Premier Inn - Lovely place to stay very good value for money and friendly staff the food is very nice and the rooms are comfortable all in all I would recommend staying here
- LynnW604 (10/5): Ideal for coronation street experience, easy access to trams and buses to shopping centres. Plenty food and drink places - Rooms perfect! Spotless clean. Location was perfect for coronation street experience! Easy access to all trams and buses too.
- ruddyhell (4/5): As it is, disappointing - Stopped for a couple of nights. The location was perfect for us right by the train station and a short walk to everything else in margate. We arrived a couple of hours before check in. Stopped in to ask if we could drop a bag and was told we could check in early for £15 so we did. The 2 women we dealt with were unfriendly bordering on rude. Had a room With a sea view but it was old and dirty and was in need of a refurbishment which seemed to be happening elsewhere around the hotel. Unusually for a Premier inn I also found the bed very uncomfortable. We had breakfast one day and again the too women seemed very offish towards us however they were chatting and friendly to the older clients. The breakfast was also only luke warm. On check out we dealt with a gentleman who was friendly and helped us store our bags for us. I didn't get his name but he seemed to be the only person we spoke to who knew how to smile and be helpful and friendly.
- R2125OMdonnat (10/5): West didsbury Premier Inn - Good location and easy enough to get into central Manchester and young man on reception Charlie was helpful and interactive when we needed advice.
- holmd30 (6/5): If you like a warm room to sleep great otherwise dont bother - Building is very smart, self service check out was simple to use. Room was in reasonable condition, the headboard had a rip, few patches of paint where damage has been covered up although the room itself was a reasonable size. I arrived around d 8.30 and parked in the car park opposite, a discount is available by getting your ticket stamped although I did have to speak to the office in the building to do it. Breakfast was good, small selection compared to other hotels but adequate for my needs. The main thing that let it down was the temperature- the building is very warm so when I arrived it was lovely however with a duvet on it is far too warm. I turned on the air conditioning however what I didn't know was it only works for a couple of hours and turns itself off. I thought it was continuous and didn't realise until 5am this was the case. In the morning I did speak to a staff member who advised this is thr case as they assume during the day you are out and that you can just turn it back on so unfortunately I didn't have a good night sleep as I keep waking up sweating and ended up not being on form which unfortunately due to the days events and reason I was staying impacted thr outcome of the following day severely. I dread to think what the hotel would be like in summer and not mid October!
- M2804THdavida (6/5): no ev chargers - typical Premier Inn, you know what you are getting. Was very disappointed there are no EV chargers in the large, free, car park where at least 10 EV 's were parked.
- Vacationer732068 (10/5): Fantastic receptionist, Rosie. - We had an uncertain length of stay due to husband being in hospital. We had booked the full week but one night in the middle we would have to move to another hotel , not ideal. Rosie understood the problem, called when we were out for dinner before going into hospital and said they had a cancellation and she would hold it for us. On our return she put that cancellation into our name, she also ensured the whole stay was in the same room.
A difficult stay was made so much easier with the help and positive attitude of Rosie. I hope the manager takes note of this and gives her the credit as it is due. Thank you Rosie for making our stay so much easier.
- 158saralap (4/5): Not so happy - Not so happy with the cleanliness and the service. Not worth the money. Easy access to train station made it easy for last minute commute.
- 689grahamj (10/5): Comfortable and a Great stay. - I was un town to see the Coronation Street experience.
The hotel was close to the studio and a Great stay.
The Premier plus room was very comfortable.
Breakfast in the morning was good. All in all a Great stay and added to the trip.
- Explorer32280493565 (10/5): Premier Margate weekend getaway - Perfect location to get out and about in Margate. From start to finish nothing was too much trouble. All staff were very welcoming and attentive, providing additional information about the area. We requested a quiet twin room which was arranged and this had just been renovated and was in perfect condition. Parking on site so easy to access. We would recommend.
- julieoM8840TK (10/5): Hotel close to coronation street experience - Stayed here as bookd the coronation street experience
Really close and to lots of other things breakfast was great small restaurant we never usd it but food normally ok staff friendly easy to self cheak in
- JonnySharp (10/5): Great value for money - Staying in this hotel represents great value for money. The room was very spacious and there was a nicely fitted bathroom with 'rain shower'. As the Premier Inn TV commercial with Lenny Henry suggests you can bank on a good night's sleep in the brand's beds, thanks to the amazingly comfortable mattresses. One of the highlights of staying here was the meal deals. I discovered some lovely pubs in Margate but not much choice when it came to evening food availability. This is where the Premier Inn excels offering a steak, dessert and pint at a deal price you won't find elsewhere. The hotel is only about five minutes walk from the centre of Margate and its long sandy beaches. For night owls like me you can pop out to a nearby Wetherspoon's pub (The Mechanical Elephant) for a late drink. Parking was free for me but paid parking for guests was being introduced during my three night stay and guests need to ensure on their day of departure they move their car from the hotel's car park by a fixed time to avoid a penalty charge. Full English breakfast fans will be in their element here though on busy days it may be best to avoid peak times during breakfast sittings. Overall there is a lot to admire about the Premier Inn brand.
- f1girly (10/5): Welcoming staff - Great staff, I knew we would be arriving late so phoned ahead and we were immediately greeted at 11pm when we arrived, friendly staff all round, amazing de-luxe room, spotless tbh, great location for Media City. Highly recommend
- Stay60931823854 (10/5): Excellent - We stayed here on
Monday evening having had to rush to
Margate hospital Sunday night due to a family emergency. We was looked after by Richard whom was one of the nicest, professional and most helpful person I have ever had deal with us in a long time. He could not help enough was lovely to talk to and made us feel better after what was a long night and day at the hospital. Premier inn this man is your greatest asset. Room was lovely food was great and we will definitely stay again. Thank you
Richard
- chriswZ7958ZU (8/5): One night in Margate. - Usual Premier Inn experience. All fine.
I’ve stayed here many timed, there have been some recent changed. Some of the rooms are now directly above the reconfigured bar, there are speakers in the ceiling of the bar, music from the bar can be heard in some first floor rooms. This problem was resolved by a the team member turning the music off.
- johnjF5504QJ (10/5): Good - Amar was super friendly during my stay at Premier Inn. He always made me feel welcome and was great to chat with. Little things like that really made the stay nicer. Thanks a lot, Amar!
- AnnPalmerUK (10/5): Excellent value and a great breakfast - We had a Premier Plus room which was comfortable and quiet. Excellent breakfast. 10 second walk from Margate railway station and plenty of parking. Lots of staff on duty in the morning and the place was busy - probably the top value place to stay in Margate. Only 2 years since it had a major refurb, so everything is shiny and new
- kirstymN7602ZS (10/5): Review - Excellent experience would highly recommend staying here close to shops and other stuff too very helpful and friendly staff
- isabelfF412KP (10/5): Charlie was great - Room was great and Charlie was great too. Very helpful and lovely to talk too and the buiscuits were a nice touch ! All the other staff were really nice aswell.
- nadec2025 (10/5): Fantastic - Food lovely staff very helpful could do enough especially jade nd front staff cleanliness very clean would come again.
- F9553NBkevind (6/5): Restaurant meals below standard/poor - Media city Salford Manchester hotel location/room was good was clean and quiet price was average. No staffed check in anymore just a screen for DIY check in. Restaurant staff were helpful. We arrived on a friday evening in hotel restaurant for 7.30pm on ordering were informed there was no sirloin steak no pizza no fish and chips no chicken curry no smothered chicken no topping for seabass (there may have been more unavailable) made me think what did you have on your menu!! also no bottles of my 1st choice beer. I picked a vegan burger with chips and coleslaw - what a mistake, the burger was barely warm little taste and looked like it had been created by mixing a powder and water and made into a circular shape it was awful. Everyone knows what coleslaw looks like theirs can only be described as a pile of yellow gunge and tasted horrible. So this spoilt my evening. We stay in premier inns in various parts of the country this has been the worst restaurant meal and choice. Was the choice because it was Friday and they had ran out of everything so could only have what's left in the fridge? If people are only eating certain meals then just provide those meals and don't run out. I was very disappointed and this should not be acceptable come on media city get your act together you can provide far better than this.
- Cliint (10/5): Changes at the Margate Premier Inn are very impressive - The transformation of the Margate Premier Inn is quite extraordinary.
Was it the genius who designed the layout of the Ground floor Receptn / Rest? Maybe
Or was the improvements of the new rooms? Possibly.
Or is it the welcoming of all the helpful staff that seem to go out of their way to show that they seem really pleased to see you? Maybe
Or was it the new Manager, Bonnie Cooper that has injected something very special into the Margate Premier Inn? Most definitely
The staff and the guests all seem to be enjoying themselves. Well done Bonnie and thank you for making my stay
- Roam20001795369 (10/5): A pleasant stay - Location conveniently near train station. Atmosphere was friendly. Room was comfortable, quiet and very clean. We stayed on a Sunday night, which was very good value.
- molly75 (6/5): Far too hot! - I stayed here in a family room the night before a flight. There’s plenty of parking and check in was fast. Our room was on the ground floor and facing the main road. We found it quite noisy with the road noise. Also the room was so hot and we couldn’t open the window, otherwise the road noise would have been even louder. Sweets were left for the children, with a little note from the staff. We thought that was a lovely touch and the kids loved it.
The pub next to this premier inn is closed and it looks like it’s being refurbished. There were workmen etc, but we didn’t hear noise from that. There is no breakfast buffet, instead there was a van in the car park selling food and drink. There was hot breakfast food, continental pastries and hot drinks. The prices seemed reasonable, but we didn’t use it.
Overall, the location is good, just 10 minutes drive to Manchester airport. But we found the room temperature and the road noise disturbed our sleep. So we didn’t have a very restful night.
- JeremyTennent (2/5): I don't like the modern world - NO TO SELF SERVICE CHECK IN. Why do hotels have self service check in's? We didn't know what to do, so someone had to come from the bar (6 feet away) to help. What is the piont? So impersonal! The room was nice and new (previously the Brewers Fayre part on the building) but nowhere to put anything. We stayed here as has very early start on coach trip next day. When we looked to see about room service we found is had to be booked at the bar. Not very satisfactory. Had to try and dry towels, but nothing to dry them on. We needed more toilet paper and had to go to the crowded bar to ask. Very embarrassing. The whole thing was very impersonal.
- Stedar4 (10/5): Ideal - Ideal location for our needs. Car parking was easy in the multi story across the road. Staff were excellent , very friendly. Breakfast was good with a great selection. Our room was clean and as always the bed was just perfect,
- T7201SVianb (10/5): Great stay all around!! - Great stay from start to finish! Rooms weren’t ready clean and spacious! Comfortable sleep! All staff were welcoming and couldn’t do anymore for you! Location wise you couldn’t want nearer to the station and the beach and activities!
- Pete211250 (8/5): Pleasant stay in Margate. - Very well placed next to the station and across the road from the bay. Very friendly staff and decent breakfasts. The room was clean and the bed was comfortable. Thank you Premier Inn, you rarely disappoint.
The adjacent car park was a bonus, especially as the machine was broken, so we parked for free.
- JDM911 (4/5): Old hotel - breakfast van is terrible - Tired and noisy hotel.
No food or drink - only from a vending machine or inedible breakfast van. Breakfast roll was cold and no oat milk. It would have been easier to put into the vending machine.
Room was too hot and very few plug points.
Spent more time up and down to reception to get milk and tea bags
- jamiesO3137DP (10/5): Fantastic - Fantastic breakfast as usual, chloe and the team very friendly and welcoming first thing in the morning , and breakfast was spot on massive fan of the sausage.
- francescadA6647NP (10/5): James is a star. - All I can say is, James James James !! Whilst the gent at reception was struggling, his manager came over and was so gentle and kind to both the staff member and our family. Whilst you know what you’re getting room wise with a Premier Inn, what I wasn’t expecting was a masterclass in staff motivation and training. As a former worker in hospitality it is wonderful to whiteness a manager care so much about both the guests and his staff who were struggling. So welcoming and so kind and would definately come for James again.
- paulmA7410AJ (6/5): NO to self-service check-in! - The self-service check-in approach is appalling!
It's confusing, intimidating, and causes anxiety -especially when arriving late in the evening, tired and miserable and surrounding by other guests.
What happened to a traditional reception with a smiling face to greet you and check you in!
- katyjaner (6/5): Could Have Been Better - Unfortunately, the restaurant area was under refurbishment which meant we couldn't have a full, sit down breakfast. There was a van outside doing rolls to go instead. This ended up being quite costly for a family as kids usually eat free and we also purchased fruit.
Our room was comfortable but there was lots of noise and banging from the room above throughout the night that kept us awake.
- tsoi2017 (10/5): Good hotel for tourists - Bonny, Hayden and all staff were friendly and professional and working efficiently. Please convey our thanks to them.
Room was clean and tidy.
A safe place for tourists to stay.
- Sat_Akal_000 (2/5): Extremely Disappointed with My Stay - Extremely Disappointed with My Stay
I recently stayed at a Premier Inn and was extremely disappointed with the experience. The hotel was visibly dirty and poorly maintained, which made the entire environment feel uncomfortable and unhygienic. The room itself was unbearably hot, with no proper ventilation or way to cool it down, making it very unpleasant and difficult to sleep.
I’ve stayed at Premier Inn before and always found it reliable and comfortable, but this visit was a major letdown. Given the poor conditions and how much it impacted my stay, I genuinely feel that compensation is warranted.
I hope Premier Inn takes this feedback seriously and makes improvements — this was not the standard I expected.
- Katherine_EastLondon (10/5): Perfect! - Was dreading this after a horrible stay recently at a Premier Inn Little Witcombe.
This exceeded my expectations, exactly as a family room with no air con should be. Decent amount of ventilation, more than basic fan and enough room to easily get round the beds. The room was lovely overlooking the seafront and the location was incredible. Loads of parking and right next to the station (didn't hear one train).
The staff were really excellent, helpful and friendly. There was an issue with our remote control and we returned from dinner to a lovely message and issue had been looked into. Kids loved it too and breakfast was lovely.
Well done and thank you, will be back!
- adrianaF1428MB (2/5): Overcharged - 3 payments taken - Premier Inn took 3 payments for the same booking and have refused to refund my money. They won't respond to emails or phone calls. Absolutely disgusting. These people should be prosecuted
- elizabethoG7761UL (2/5): Like an unpleasant, noisy, purple /brown combo sauna - No point in coming to this Premier Inn as you won’t get any sleep. So incredibly hot it was actually quite stressful surviving.
Room on third floor; the bath leaked. We’d have reported it had either of the two receptionists looked up or communicated in any way with us on check out.
We left, attended a funeral, and managed to drive up to Edinburgh without crashing the car on zero sleep.
I understand their get out clause is that they “don’t advertise having air con”. Neither does the average building in the uk but it doesn’t reach sweltering heatwave temperatures.
Not fit for purpose - don’t go if you want any sleep at all.
- HampshireTiggywinkle (4/5): Hot hot hot - I definitely wouldn't stay here again. The room temperature didnt go below 28.5°c throughout the whole night, even at 6am the next morning. The fan provided was noisy and, as the window barely opens, it just moves the heat around the room. It was absolutely ridiculous and urgently needs addressing as it was so uncomfortable to try and sleep.
The restaurant was closed for refurbishment which we were aware of, and there was a portaloo cafe set up in the car park with a couple of outside picnic tables to buy basic breakfast, but the location is nowhere near as good as the nearby Travelodge with much easier links to the city, places to eat and the opportunity to actually sleep! We stayed at the Travelodge two nights later for an extra £15 and there was no comparison.
- 53charlottef (10/5): Spot on! - I will start by saying that this is a Premier Inn, so you know what you are getting from the very beginning, which is why I try to book PI when I go away as I know I will have a decent sleep in a comfy bed and an excellent breakfast the next morning.
This Premier Inn was very easy to find, it was a very short walk from Media City tram stop, which was itself a very smooth journey from Manchester Piccadilly station.
On this occasion, we had paid a little extra for a Premier Plus room, it was only £10 more than the standard room at the time of booking and it was more than worth it.
Check in was nice and easy and the staff member was incredibly helpful, showing us how to activate a second key card for the room. Navigating to our room was also a very simple process (you have to use your key card to get through to the lifts and then again to use the lift, which is excellent security).
The Premier Plus room was beautiful and exceeded our expectations, it was roomy, well decorated and had a fridge, iron and ironing board, Nespresso machine and a glorious rainfall shower. The room was spotlessly clean with no faults. We were very excited to see that we had a view that peeked a little onto "The Cobbles" (Coronation Street) as this was the reason for our visit. There is a Co-op a very short walk around the corner from the hotel, which proved very useful and is excellent placement. As always in a Premier Inn, we enjoyed an excellent nights sleep.
We also booked breakfast for the next morning to set us up for our day out (I always recommend booking a PI breakfast). We were very impressed with the options available at breakfast, which has something for everyone and suits all dietary requirements. The very lovely, friendly and warm Lizzie ensured we were given the allergen menu (one of us is coeliac) and quickly ordered a plate of "vegan bacon" for us on request. The restaurant was smaller than the one at the last Premier Inn we were in, but we actually preferred this as it felt more intimate but didn't impact on the choice available, which was great! Unfortunately, the coffee machine was broken at breakfast, but there was still instant coffee and tea bags available to make a hot drink and this absolutely does not impact my review at all, as this is something that cannot be helped and we had a Nespresso machine in our room for a proper coffee anyway!
Checkout was swift and straightforward, again, as we would expect from Premier Inn.
We will definitely be returning when we visit Manchester again and really hope that we see Lizzie next time, as she was outstanding!
- ThePalmers77 (4/5): 31 degrees! - Room at 31 degrees when we arrived, hotel so packed we had to queue to check in and could not get on the car park.
Room was provided with 2 temporary fans that were incredibly noisey. Stuffy and uncomfortable all night: awful sleep.
Contacted the refund team and not even partial refund offered due to the hotel not advertising it has aircon?! I dont have air conditioning in my house but it doesn’t get to 31 degrees!
A disappointing stay and an even more disappointing response from the team.
- paulsI6557WK (2/5): Sweatbox - The room was too hot to sleep, 30.5C at midnight. Book a hotel with A/C if your planning to sleep well. Wouldn't stay in this particular hotel or any Premier Inn without A/C in the future.
- philipdN6032IX (2/5): Disgrace: my daughter charged £57 minutes for a 32 minute visit to a guest staying at West Didsbury hotel. - Free parking is a scam.
My daughter picked me up from my room and was unaware that she would be charged £57 for a 32-minute visit.
I feel completely ripped off, and it reflects badly on Premier Inn.
Premier Inn, get it sorted!
- ge750 (10/5): Would book again - We enjoyed our stay. All the staff were friendly and smiley. The hotel is clean and modern. Breakfast was fresh, well cooked, and tasty. Parking in the multi-storey carpark next door was excellent, wide spaces, secure, and parking ticket was validated for a discount by premier inn staff. We wouldn’t hesitate to book again if we are in the area.
- keeleyb2024 (2/5): Hotter than the sun - Hotter than the sun! 3 nights of hell. 29.5 degrees all day and night. Unbearable. Clearly a problem unfortunately we didnt read the reviews first. Dont put yourself through the torture impossible to sleep or even spend any time in your room.
- keiren-morris (2/5): Unbearable hot! - The room are unacceptable hot. It was supplied with 2 fans but this was not enough to get the temperature to a comfortable point. Sleep was difficult. Not an enjoyable stay and left asap in the morning. It was not just our room like this, other bedroom doors were open to let cooler air in.
- Z114RJjonathana (2/5): Waste of funds - It was a terrible experience; from a rotten face board, no restaurant, strong smell from cleaning chemicals, no air conditioning, etc.
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