Premier Inn Glenrothes

Location: Beaufort Drive,Bankhead Roundabout,Glenrothes,Fife, Glenrothes, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• L1666FIkevinc (2/5): Probably never again - We have visited Buchanan Galleries at least twice a year for the past 12 years always enjoying our accommodation and food but I must say that our recent visit was far from pleasant but in fact abysmal, our plus room was fine but it is starting to look a bit shabby around the furnishing but this can be accepted due to the high volume off residents, the only faults with the room were that we had no coffee and only one bath towel, our main issue was the evening meal, it was very quiet when we went in with only about a dozen people dining but we were surprised they were turning people away, we ordered drinks and our meal and waited, our drinks came after 25 mins and whilst waiting for our meals we were offered four meals that were not ours as the girl did not know who they were for and she left a bowl of chips at the cash till, eventually after 50 mins our meals arrived and straight away we told her that it was over cooked (burnt) and cold, she took them back and returned 20 secs later with the same food to which I said it is the same food and still in the same condition, she then offered me the bowl of chips she left on the counter 15 mins previous at this stage I asked to see the manager as the girl did not know what to do, the duty manager was very apologetic and agreed but stated that they just did not have enough staff to provide a service, she offered us a full refund but we then had to go into Glasgow to have our meal, I must admit the staff we spoke to were very caring and fully understood our frustration but had to admit that they are totally understaffed in all areas. I think this may have been our last visit to Premier Inns if this is the type off experience they are providing and deem acceptable, I would just like to state again that this experience was by no means the fault of the staff that were on duty but more what is expected of them by their Managers and employers.
• 349elsiec (2/5): 1 - Shocking service, no bedding g on one of bed went down to reception twice and said they fix 8t for me they did not went down at 8.30 to ask to order food to my room. She said no sorry restaurant full I said I don't want to sit in. Restaurant I want food to my room she said sorry fully booked Shocking they can not cater for paying guests will never stay hear again .
• georgegK963OY (10/5): Top of the range hotel experience. - Much better than expected visit . Must have been recently refurbished ? Clean and freshly carpeted throughout . I was really impressed with the exceptionally high standard of our room ..spotless and fresh ..not a scuff or chip anywhere and a great modern walk in shower .Add to this a great breakfast the next morning and I felt I had five star standards at an excellent rate 👌.
• dianecU2788EH (6/5): Good Hotel Let Down With Some Staffing Problems - This hotel is in a great location for shops and The Royal Concert Hall. We have used it many times before but on this occasion were disappointed in the rudeness of one staff member at breakfast. Shona told us we couldn't get any breakfast as we hadn't booked and they were far too busy. She didn't offer any other options so we were left to eat outside the hotel. We encountered her again when checking out to get car park ticket validated and she was very brusque and unfriendly. Perhaps under some pressure/short staffed. On the other hand we had a lovely lady who checked us in personally and was most helpful. Our room was as always comfortable and clean. Once again found the bar to be poorly stocked for a variety of drinks. Probably would return because of the location but feel some staff need extra training in customer care
• Venture33176343775 (8/5): Could be 5 star but…… - Booking, reception, room, bed, quality of food was really good. Restaurant service was a slightly lacking probably because they were busy and under-staffed. Sad that we couldn’t upgrade the size of our wine as they could only do a “fixed measure”. Seems a short-sighted policy as surely it would increase profit as well as letting us have what we wanted.
• madvtraveller (4/5): Okay room, poor customer service - The only positive experience about my stay in this hotel was the room - it was a standard room that was comfortable with no issues. The customer service, on the other hand, was lacking. When I went to check-in, I was told by the front desk staff to utilise the self-service computer which took 3x longer than if he checked me in. In the evening, I went to the restaurant/bar to order a drink and dessert, only to be waiting for 10 minutes whilst being ignored by the barkeep behind the counter. When I finally caught someone’s attention and ordered a dessert, I was told it would be a 10 minutes wait, for which I sat at a table. 30 minutes later, no one came by - and the restaurant was pretty empty. In the morning when I went for breakfast, I waited by the “wait to be seated” sign for 10 minutes until someone came, after which I was sat at a table and waited for another 15 minutes. After getting fed up, I walked around a wall and found that it was a help yourself breakfast buffet, something the staff could have mentioned instead of just seating me. Overall, the customer service of the staff really ruined the stay.
• trevannie (8/5): Fine Central Premier Inn - Well positioned PI. Booked a room with a view on 17 floor which was large, clean and a walk in shower which was great……nice Fluffy towels as well. Some folk had a bit of trouble using the machines to check-in but staff around to help. Only down side was the extremely poor wi-fi…
• Aisleena (4/5): Won't be returning - Got the the check in desk where a member of staff was standing. I asked to check in and was told to use the machine. I asked to check in with a person. He said I had to check in with the machine, and that's just how things are done now. He then walked away. I was very annoyed at the extremely poor customer service. I wanted to check in with a person, not a machine! Because of the size of the hotel, sometimes there is a bit of a wait for a lift. The room was as expected for a premier inn. Location is good, very central. Due to the poor customer service, I will not use this hotel again.
• nickmacd (8/5): Good location and very convinent for Glasgow City Centre - We got the room at fairly short notice, and for what turned out to be a pretty decent price. I went up considerably if you had wanted to book it shorter notice around the days that we stayed. The location is good, just a couple minute walk from Queen Street station and in the heart of the main shopping area. The entrance is pretty utilitarian being an uninspiring lobby directly off the street and the reception and public areas are then tucked away around a corner once you have made it to the second floor. I don't feel it has the same appeal as other hotels, but their attention to detail and quality is generally a price level above this. The "automatic" check-in system is easy enough to do if you are happy with tech, but is not immediately obvious, but a member of staff was very quick to point people in the right direction and make it pretty painless , and it allows you to have multiple keys which was handy, as we had separate itineraries. The room was very good, clean and spacious with special not being the modern extra large shower which is always something nice to have, especially on a cold November in Scotland. The bed is a double, and smaller than we are used to but it was ample for two people to sleep comfortably, and to be fair it was comfortable with pillows that were just right. The Nespresso style coffee maker was a nice touch, but only four pods. You can get extra milk, tea, coffee sachets for free in reception if you need a top-up but for one night the quantity was just about right. Noise - there was none , found the room very quiet and relaxing. The Air-Con also worked well and it only goes down to 19degC, but it actually felt cooler and was perfect for sleeping. We never used any of the eating / drinking / social ares as we were out at an event and only really used the hotel for sleeping , but between the hotels own facilities and the many nearby eateries, cafes, shops and pubs etc you won't be stuck. Our only negative was the Wi-Fi , and it actually worked really well and is ample fast enough for streaming TV, Netflix etc, BUT ... I had paid for a Premium Plus room and was advertised as complementary Ultimate WiFi, but it was not a seamless operation and it was only a while after checking in that I got a login code emailed through AFTER I had paid for a days login !!! ... mildly annoying and very much a first world problem but when I actually needed it in a hurry for the bandwidth I had no option to pay for it. Other hotels I stay at generally link it to a booking directly via name+email+room number and the login is seamless and automatic , maybe something to be improved on Overall a good place to stay and if I can get it at the good rate that I did this time I would definitely stay here again before I would look at the other more expensive name brands nearby
• X1182PVgemmal (10/5): The experience was great we will definitely be back - It was a very good experience and the hotel was nice and clean and the food was great at the breakfast they had offered a really good choice and the view from the room was great we will definitely be back in June for a few days
• johngH6269VR (10/5): Great location & comfortable hotel - The hotel is in a great location - less than 5 minutes from Buchanan Street Buas Station, directly across the street from the Royal Concert Hall and close to The Pavillion & Theatre Royal. Our room was very comfortable and well appointed. We had a full breakfast which was plentiful and tasty. We didn't eat dinner there, but it did look popular.
• Curiosity755972 (8/5): Clean and comfortable in a good location - We stayed for a 3 night break ina Premier plus room. Great location to explore the Cotswolds area. The room was clean and comfortable with the addition of a fridge and coffee machine. Helpful staff and Beefeater just a few strides away.
• R7275VOcoling (10/5): Murder mystery night - A very comfortable and pleasant stay with great staff and facilities perfect for our trip easy check in /out and great room
• Nathan (10/5): - Very clean, friendly staff, great value.
• A5136JGsued (4/5): Banging doors and mould!!! - Basic room but bed was clean and comfortable. Phone charger beside left hand side of bed not working . Room 102 has a wonderful view of the mould all the way down the opposing hotel wall which matched the mould on my room ceiling!!! Poor building and gardens - no love given to either. Cancelled my 8pm dinner reservation as meals looked unappetizing. The worst thing was the constant slamming of the door in Reception which was directly under my room. Please for the love of God install soft hinge closers on the doors!!!!! Never again!!!
• 553kirstyt (10/5): shopping trip - Central to all the places we wanted to go. Hotel was very clean and bed was very comfy. Would stay again for another shopping trip
• keiranr2018 (4/5): Poor stay will consider elsewhere next time - Poor rooms in need of refurbishment heating barley works window handle not closing the window. I was on a dinner bed and breakfast package as part of my booking I checked into the receptionist was friendly and welcoming spoke through the check in explained I had a meals package but when ordering in the restaurant they didn’t have the package staff was rude in telling me this ended up with a phone call to the booking company to rectify but the food I originally ordered was put under a hot lamp the steak was rock hard after asking for a medium rare this was now well done. Uncomfortable night sleep due to the room being so cold. Woke in the morning for a Luke warm shower. Breakfast wasn’t very fresh very poor for premier inn standards. On check out my meals allowance was again questioned even thought this had been emailed to the hotel reception. Will stay elsewhere next time
• 71cbank (10/5): More than happy with our stay at Premier In Glenrothes - We were visiting for a junior farts tournament. We had a lovely welcome; we had purchased a dinner/ breakfast package and gentleman offered to book it for us. Our room was cleam, very comfortable, tea coffee making facilities, there was a bath with overhead rainforest shower with toiletries. Lovely towels. Although we had a food package we had full choice from the menu, 2 courses + 1 drink. Breakfast was buffet style but fresh and plenty of choice. Happy to visit again and no hesitation to book Ptemier Inn Again.
• PoppyAlice (8/5): Overall a nice stay but room for improvement - Overall we enjoyed our stay. Plus points are the modern decor, nice breakfasts (if you can get one!), great views from the 18th floor, and very good central location. A few areas for improvement - the ‘next generation’ style room looks nice before luggage is unpacked, but it’s impractical - no drawer at all and about 6 hangers to share between 3 people in the room staying 3 nights! The older style Premier Inn rooms are actually more practical with drawers and more storage space. Hotel has 18 floors and restaurant seemed too small to cope at breakfast- they were frequently turning away anyone who hadn’t booked breakfast the night before - including us - so do book breakfast in advance if you want to eat there! Reception and restaurant seemed understaffed with the same one overworked person trying to manage reception and people arriving to the restaurant simultaneously. As a result there were frequently people hanging around reception looking for a staff member to help them. So in summary, overall a nice stay but with some areas for improvement.
• MoDoodlebug75 (10/5): Ideally located and very clean - Ideal location, with bus/train stations nearby. Royal Concert Hall just across the road. On site bar/restaurant. Spotlessly clean, comfy beds. Room came with en suite, toiletries, hairdryer, tea/coffee facilities and TV. Great view across the city from room 804!
• coogietours (10/5): Perfect stay! - Booked for an overnight stay as we were going to a gig in Hydro. Smooth booking in. Room quiet, spacious and spotless. Pleasantly surprised ! Breakfast next morning excellent! Hats off to staff. Everything replenished promptly and really well prepared- thank you 👍🌟🌟🌟🌟🌟
• M7895DErayb (10/5): Best in the Cotswolds - This was my fourth visit to this hotel. The same high standards were evident all round. Clean room, really helpful reception staff and literally at the front door disabled parking. The Beefeater restaurant was well up to scratch with reasonably priced food and drinks served quickly and with a smile. S I think this is the best Premier Inn in th5 Cotswolds because of it's countryside location. No noisy Industrial park or city centre to worry about.
• popcicle20 (8/5): Great stay. - Great premier inn and we’ve stayed in a few. 15 mins from Cheltenham and 40 mins to The Farmers dog. Great staff from reception, bar, restaurant and cleaning staff, no problem checking in just remember to add your registration number on the pad in reception. Room was a good size, quiet and clean, had breakfast on both days continental and full although the full is order and not buffet, but both a good standard. We will definitely be back.
• P2952QTjimm (10/5): Great city centre hotel - Another great stay at this excellent hotel. Great city centre location close to transport hubs and restaurants. Ideal for Royal Concert Hall and Pavilion theatre where we had shows booked. Friendly knowledgeable staff , clean and comfortable rooms. Buffet breakfast was great value for money.
• Z825AUtimd (8/5): Excellent location, clean and comfortable - We stay in this Premier Inn several times a year. It is very convenient for central Glasgow and the bus and train stations. The fecilities are as one would expect from Premier Inns. We've always found it clean and comfortable. We recommend it.
• AliScotland1 (8/5): Budget Friendly Hotel - Central location, cheap and on the whole pretty clean. Good check in and out times and parking within a 5 minute walk which cost about £15 for 24 hours. On this stay, the room wasn’t up to the standard of I’m used to from a premier inn. Stain on pillow case of spare pillow, Kirby grip on the floor. Also the shower and hair gel had been watered down and was next to useless. However, no major issues.
• 704islac (10/5): Clean,friendly,approachable and Tidy. - This is a great family-friendly approachable hotel! It is very affordable and is clean and tidy. I recommend this as it's in town centre but surprisingly not too noisy but if you are sensitive to noise then maybe bring earplugs.
• lindabG5860UA (10/5): Good location really good Premier Inn - Our favourite Premier Inn love staying here great location for shops but also station and subway friendly helpful staff every time we have stayed our rooms have been great
• DeeT166 (6/5): Average stay, uncomfortable bed. - Short notice stay to see my dad in nearby carehome. With little accommodation to choose from as I have no car, I needed an affordable room, near my dad and easy to get to on foot. 1st nite was really cheap then following 2 nites the price doubled. Surely last min bookings take your unbooked room, so surely should be discounted? Apparently not. Room was good size, well fitted with a bath and shower so bonus, however I would disagree about the comfortable bed. It was way too hard for me and coupled with hard pillows, I had a difficult sleep, waking with back and neck pain. Very disappointing. Not keen to stay again.
• B8752ZJleet (4/5): Dissatisfied - Usual Premier Inn experience. As a business trip I needed the desk for work. However no bulb in the lamp! I reported this the next morning, but returned to my my room to work late that evening to find still no bulb despite asking! Also no hot water from the sink tap for all 3 days! Shower had hot water. Had to boil the kettle to have a wash. I didn’t report the water as the lamp bulb issue reminded me of Premier Inn response to reporting problems. Unlike years ago you now get no action. Another disappointing Premier Inn stay.
• M8068USkathyc (10/5): comfy, cosy and safe - The Premier inn is excellent. The welcome is always great and the staff are superb. As someone with accessibility needs, I always find help with everything I need. It's comfy, cosy and safe
• Compass21765414066 (10/5): Another great time - This was my third stay at this hotel. I attend the RIAT airshow every year and the hotel is ideal for this. This was my first experience in a premier plus room and I was very impressed. The room is more spacious and has everything you need. The hotel is very quiet and relaxing. The restaurant attached to the hotel is very good and they do a really good breakfast. The staff are very friendly and helpful. Overall a great stay and I will be staying again in a Premier Plus room.
• NKay84 (8/5): Glenrothes premier inn - We stayed for 2 nights in same room, room temperature was perfect, beds comfy, not enough plug sockets by bed. Great location for visiting local attractions. We visited loch leven, culross palace, Falkland palace and kellie castle. We didn’t stay for breakfast.
• 354sylviaf (10/5): Very relaxing and friendly place to stay - Lovely place to stay with lovely surroundings and very helpful and friendly staff. Room was spotless and looking forward to returning next year.
• berdav2022 (10/5): Ideal location for short break - Lovely Premier Inn close to where we wanted to go. Staff were helpful after an initial dispute over whether they accepted leisure vouchers, which they did.
• 717claricef (10/5): Great stay ! - Lovely 2 night stay here meeting family and friends for a 60 th birthday . Hotel was clean with new rooms and all the team we spoke too were friendly and professional. We will be back next year!
• Sabrina (8/5): Hotel funzionale - Hotel basico ma confortevole per soggiorni brevi. Ok.
• W9108GNalexh (2/5): Wouldn't recommend - Interent didn't work at all so spent almost 40 minutes arguing to change room as I needed signal/wifi to work. Was told by the staff that "yeah the Internet is always shocking, can't refund you or send you to another hotel. Im not meant to move your room but I can put you in a wheelchair accessible room if you want. Which had low sinks and bed and everything else. Have stayed in other premiere inn and they were good but this one. Wouldn't recommend.
• 467glynne (8/5): Good stay but! - An attractive offer of a free breakfast gave us the opportunity to sample a night at this Premier InnThe surrounding area is a very pleasant and leafy area so is an attractive location for the Premier Inn. There is a restaurant on the site (a Brewers Fayre) and a very short distance away a Toby Carvery. The room was well serviced and the bed comfortable. Apart from the free internet not seemingly working our only criticism would be to question who decided that a room for two people should only have one chair. I will happily lie on a bed at the appropriate time but not as a substitute for sitting down. Needs a rethink!
• Katherine_EastLondon (2/5): No thank you! - Do not book a family room or double without air con here! It wasn't clear to us when booking but some have AC and some do not. The window opens a couple of CMs and the fan blows hot air around. It was circa 27 degrees plus the whole time. The TV is set at a max volume of 15 which you can't hear over the fan. It's also not very secure. The room/keycard only part of the hotel could be accessed by anyone as seemed broken. Awful 2 nights sleep meant we were all exhausted and dehydrated for our planned activities. All the rooms around us had their doors wedged open so assume they were suffering too. We tried to stay out for as long as possible to avoid time in the room, sleeping in the car was discussed one morning at 3am! Rough and now have an aversion to the Premier Inn brand. We stay in these quite a lot and in our experience the rooms are usually big, comfortable all with AC. This was cramped and horribly claustrophobic. Avoid! The staff were friendly but not empowered to offer much assistance. The Beefeater breakfast was good and again staff were wonderful.
• ClaireP241 (10/5): Fantastic stay at Premier Inn Gloucester Little Witcombe - Aways a fantastic stay here. Can highly recommend. All staff are fantastic, helpful and pleasant. We had lovely rooms and a great stay.
• 803paulx (10/5): Great stay - First time staying here as my normal hotel was fully booked. I was pleasantly surprised, it was a great stay. All reception staff were super helpful and friendly and made me feel very welcomed. Love the premier plus rooms!
• nicbarker2018 (4/5): Noisy doors and stairs - Receptionist lovely. Room nice size. Noise from constant banging doors all evening and from 6am. Stayed in room 100- could hear people using the stairs, doors constantly closing loudly . Not people being noisy but the doors obviously don’t have quiet closing. Not a relaxing stay.
• sus42 (6/5): Needs modernising - Stayed overnight as attending an event in the area. Found it to be quite dated and in need of updating, especially the bathroom. Room was stifling, thermostat was at 25 degrees and never went lower. There was a fan in the room thank goodness, however it did make for a pleasant nights sleep. Tap water was scalding, way to hot. Overall was convenient for us but have stayed in much better Premier Inns.
• Bogusz84 (10/5): - Great service at the reception, Mrs. Kinga was very nice and helpful, the room was very nice and spacious, a place worth recommending
• CornishMoorlandMan (4/5): Please put AC's in your rooms! - 32deg C in my room at 10pm. No AC. Unable to open the windows to let fresh air in. It felt like a budget backpackers hostel in West Africa. Other than that it was fine.
• 147aamirm (10/5): Cozy comfortable stay with bad Wifi - Comfortable stay, homely environment and supporting staff. Tea/coffee was really good. However, free wifi was very bad not working at all
• lizzie998 (8/5): Ideal stop over location - The room was clean and tidy. Comfortable bed. Disappointed there was no decaffeinated coffee on offer. Plenty of car parking space. No lift and when I asked for a ground floor bedroom was refused. Did try to call beforehand but phone not answered.
• Carolpad (10/5): A great premier Inn to stay at - Fabulous Premier Inn. Extremely clean and well kept with great staff and great showers. Comfortable bed , super tv and great spot. Big tea mugs, super towels . Highly recommend . Would return again no problem . Brewers fayre restaurant 30 second walk with good all inclusive breakfast and friendly staff.
• Abirag (2/5): Disgusting housekeeping - Firstly the staff on reception were fantastic and friendly Sadly I had the worst nights sleep in an uncomfy but NEW silent night bed, the old ones were definitely better So much so I tossed and turned all night and awoke to find the pillow case half off to reveal the most disgusting stained pillow case protector, it made me feel sick and housekeeping would clearly have seen this huge stain when they changed it I mentioned this on checkout and the poor nights sleep and was advised to report it asap to Customer Services for a refund which I did The refund I received was £34 not a full refund of £53 as was told that the beds have all been upgraded in the last year I explained that the complaint was for uncleanliness and would have expected a full refund without hesitation regardless of quality of sleep After endless emails they insisted this is all I was entitled to under their good housekeeping policy which is a shame as the staff are an asset to Premier Inn
• M7139HSandyp (10/5): Absolutely fantastic highly recommend - Fantastic stay. Definitely recommend this place. Meal deal absolutely brilliant and food fab. Breakfast fantastic and great choice . Staff very friendly despite us being a group of 10 with all sorts of choices including children. Play area great hit with children
• fluffymonkey (8/5): Good nights sleep - I had a good two night stay at Premier Inn Glenrothes. Room was as expected, if a little dated and worn out in parts, but more importantly it was clean and being located on the back of the hotel very peaceful for a good nights sleep as I am a light sleeper. Shower perfect, although its the old fashioned over bath type with curtain, good pressure & hot, no issues here for me.
• U1906XPandym (4/5): one night stay and will not be staying again - stayed here yesterday room was ok but need a good clean as the seats in room were stained and the curton feel down when we shut then. and there was a smell when we enterd the room will not be staying again. the only relay good thing was the girl at reception was very nice
• 943gailt (10/5): Excellent - We spent three nights here and were very satisfied with everything. The room was clean and comfortable, enough surfaces to unpack and not have to live out of the suitcase. Nice size car park and all the staff were delightful. We had an issue with the tv remote not working, I went to reception and I was given a new replacement immediately. Breakfast was excellent on each morning, and the two evenings we ate there the food was good, typical Brewers Fayre food, but well cooked. We would have no hesitation in returning or recommending.
• S7612UElaurenp (2/5): What a dump - The room was filthy. Spiderwebs everywhere, brown stains on the bedding which I will generously say looked like chocolate, and dirty teaspoons. This wasnt the only thing I wasnt thrilled with, had they asked me to provide this review so i could have copy/pasted my feed back that would have been more convenient. Try the Travelodge.
• 303hazeln (6/5): Friendly and helpful staff - Friendly and helpful staff. But the beds were not as comfy and the breakfast not as generous as it used to be. Dinner was fine and a good price with the dinner and breakfast combined option. You have to go outside the hotel to get to the restaurant which is not ideal during a storm.
• Karl-Tracy (10/5): Always what you expect - I use premier inn all the time for business, i prefer them as you always know what you are going to get, The security of the car parks is very important to me, they are always secure and have cameras. The only thing I would welcome is a discount for regular uses.
• C7524WZhelens (6/5): Fine for one night. - The bed was very comfy (and high!), and the room was large and quiet enough for the one night we stayed. There was only one electrical socket at one side of the bed, so I had to charge my phone etc. over at the dressing table, while my husband charged his at the bed. There was a large chip in the enamel in the bath and the shower was hot but it didn't get to the temperature my husband would have liked, though the tap water did get hot enough. There were plenty of mirrors in the room including a full length one, but no ironing facilities at all. There was a hairdryer, and there was shower gel and handwashing gel in the bathroom, but nothing like hand cream or even just shampoo. There were tea and coffee making facilities but no bottled water. I get that this is not classed as Luxury accommodation and Premier Inn really just serves a purpose for short stays but these small additions would have been welcome. We had breakfast in the affiliated Brewer's Fair next door, where there was plenty of choice (you helped yourself) and we had the full English. It was all hot which was a nice surprise as it had all been sitting in the dishes, but the Black Pudding didn't look 'right' and it definitely didn't taste 'right'. I think it may have been preciously frozen, I'm not sure. The bacon was a little greasy and dripped when I held it up. Apart from those issues the breakfast was ok, and as the Brewer's Fayre was tied to this Premier Inn I've included it in this review.
• 591liaf (10/5): Excellent service - Early check in was available which suited my family perfectly as we were attending a wedding nearby. Front of house staff very helpful with my family but also the customers in front of me which shows this is the service they provide at all times!
• Catvarini (10/5): Friendly place to stay! - We stayed here for one night and was pleasantly surprised by both the hotel and the adjoining restaurant! We chose the location as it was handy for us but would definitely go back again. The staff were probably the friendliest I have come across in a hotel for a while and were all helpful and chatty. The restaurant next door was also great and we had a pleasant evening meal and breakfast with a good choice for both the kids and adults. Oh and the hotel beds are extra comfy 😂
• sensi702 (10/5): Simply simple and comfortable - The rooms are always clean and inviting the staff friendly and attentive the food wholesome and yummy and grest pricing really good deal
• Trek760314 (10/5): Highly recommend - Very friendly and helpful reception staff, it was like visiting friends. Clean and comfortable room with everything we needed and a bit more. Great nights sleep too!

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