Premier Inn Melton Mowbray

Location: 5 Norman Way,Melton Mowbray,Leicestershire,Norman Way, Melton Mowbray, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• Y7120DFjessb (10/5): Amazing breakfasts - Beautiful breakfast cooked by Jackie one day Rhianna the following day, eggs were amazing Great service from Matt aswell
• samtI539WU (10/5): Quality - Lovely place staff are amazing and really helpful would definitely go again my children were very happy aswell breakfast is 10/10 I
• waynes765 (10/5): Amazing Breakfast - Went for a breakfast, staff were really friendly and helpful. The breakfast itself is the best around cooked by Jackie this morning. I’ve been a few times and breakfasts are always great 😁
• angelasD9299RO (10/5): Lovely hot breakfast with warm welcome staff - Came for my favourite breakfast with family again. We really love the food here and friendly staffs are treasure in the hotel. Can't wait to see you all again, well done!
• 478reviewert (10/5): One of the best - Stay often, first time leaving a review. Clean rooms, A/C, Piping hot freshly cooked breakfast every morning.. takes roughly 15 mins to cook but so worth the wait, plenty of cold bits to nibble on whilst it cooks. Staff are some of the friendliest we have come across and seem to genuinely enjoy working there!
• caseywD680ZX (10/5): THE BEST! - The best hotel in melton Mowbray!!! Breakfast and evening meals are amazing!! Hotel itself is spotless! The staff are definitely the best part of this hotel,so friendly, welcoming and all round amazing, can’t fault them at all. Car park not that hard to find if you follow the signs. All round perfect.
• Passport41456139898 (2/5): Not a Premier experience - Not a premier experience . Poor cleanliness and service . Food quality poor . Choices . 2 of 3 booked rooms changed . Noise from road .
• mattbY5192PH (10/5): Amazing breakfast and staff! - Amazing breakfast and staff! Food was amazing and could not fault it, the staff were happy signing which made the visit even better! Well done all staff.
• martincX2439HQ (8/5): Great location but needs a refresh in places. The staff are great! - Great location with easy access and plenty of free parking. All staff very friendly and welcoming. Very clean everywhere. Some areas need refurbishing. A very quiet and comfortable night. We would happily stay there again
• eddiecott1959 (10/5): Best premier experience so far - 1st time use of this premier normally use other teesside one . How i wish I had used this one 1st from entry you are welcomed from the staff and you automatically feel the friendliness rooms very clean also hotel is clean also the others staying obey the keep quiet rules and that was with a party of 40 well impressed. Bed very comfy and shower very good only 2 faults really 1st fault maybe some ½ nets on windows so you can open curtains without feeling your being watched by rooms across car park and oh my goodness where was the heater ive seen bigger in caravans (haha) where up north and honestly it can get cold room eventually got warm we will stay again when back up this way maybe also have rooms where you can bring your dogs 🐕 many thanks for a great 3 days
• myquest54 (4/5): Nice hotel, toxic air. - Despite the wonderful beds this visit was very disappointing. But the overall impression is one of chaos and good intentions. The air in the breakfast area is nothing short of toxic with no effective air cleaning from the kitchen. Our clothes, hair and nose all smell of fried food. I have complained before a few weeks and they've done nothing. Outside there is no evidence of extraction fans running. My advice is go down the road to 'spoons for an equally good breakfast.
• Neil195311 (6/5): Below Standards - Check in very welcoming. The room was freezing cold, heater took an age to warm the room, no glasses in bathroom, no throw on the bed, no net curtains at the window, well below the standards in London Premier Inn’s and what I’ve come to expect over many years staying at Premier Inn.
• U8612ZKveronicaf (10/5): Lovely place - Great location for families and lots to do around. Quick check in and lovely staff. Really enjoyed my stay. Will stay again
• Compass61036777276 (10/5): We came for the breakfast - My friends and I were camping up the road but wanted a breakfast to set us up for the day. Rhianne was our chef both days. The food was really good and set us up nicely for the day. If you want a good big breakfast then head here
• 844lesleye (10/5): Great stay - We experienced great customer service during our visit. Lovely food at breakfast and evening meal. Over all a very comfortable stay.
• W9206XValexg (2/5): Cobweb Heaven - Extremely dirty room - Massive cobwebs in room in corners with spiders counting up to 5 in the bath room - killed one at the bottom of the shower which will still be there mashed up like mashed potato - killed one above the tv which dropped at huge thick cobweb hanging. Awful - worst Premier inn iv ever stopped in! - Bed quilt had loads of black hair on like a dog had been on it.
• TrailBlazer470089 (10/5): Melton Magic Pie and Premier - Room spotless. Reception on arrival and departure was human interaction which professional happy and an absolute joy . Thank you . Very comfortable bed and a good night's sleep . Breakfast was exemplary . Freshly cooked to order it was absolutely the best I have had at a premier inn. Special mention goes to Rhianne in the kitchen , everything on our plates was hot , perfectly cooked and well presented . The kitchen was working like clockwork . All in all , it made our overnight stay after doing Brocklsby Pie experience perfect .
• barryeD4751YF (10/5): Great - We stopped for breakfast, food great, server even greater, thanks Nicola you deserve a pay rise, and all staff was pleasant
• 582carolec (10/5): Great place to stay - The location is good for access to Market Harborough. Good atmosphere, rooms are comfortable and clean. Although you are next to petrol station and McDonald's have not experienced any noise.
• KMBSmudgersmith24 (10/5): Welcoming. Clean. Good Value. Beefeater next door. - Car park was very busy when we arrived. Was expecting it to be as a Friday evening. However, managed to get parked near the hotel entrance. Beefeater pub was literally a few steps from hotel. Reception partners were very cheerful and welcoming. Room had everything we needed. Beds were very comfy and the room temperature was spot on. I loved the 'please tiptoe' signs in the corridors. I appreciate these aren't serious signs, but I do believe they do make people walking about at night, to think about the noise they're making. They seemed to work as we didn't have any loud noises. Was a great stay and will stay here again when next in the area.
• GrahamE545 (10/5): High quality at budget prices - Yet another very agreeable stay at a Premier Inn, only made possible by the efforts of a very friendly and competent team in all departments. I particularly like the fact that the staff talk to you like human beings as opposed to robots preprogrammed by head office. Excellent value too.
• iandD2726RG (10/5): Good stay - Good service, nice room and great food. Car park a bit hard to find and you have to log in but the staff sorted us out the next morning.
• andrewr111 (10/5): Perfect stay - Perfect stay and very clean and a bath made all the difference. The staff were very helpful understanding that I was very tired. A bath made all the difference
• paulaandian (8/5): Overnight in Market Harborough - Pleasant one night stay to break up our drive to Reading . We had a nice enough stay despite being next to 24hr drive in with all its neon signs . Definatley request a room at the back ( rooms with Odd numbers ) if you have trouble sleeping . Our room was spacious and comfortable . The staff throughout our stay were very good , helpful and professional. We ate dinner in adjoining pub . Service was great ( pleasant young waitress.) Food menu was pretty basic but OK. Cooked breakfast next morning was fantastic .freshly cooked and very tasty. We would stay again but make sure we had a room at the rear away from the drive thru . Market Harborough is a great town and well worth a visit
• davidrA9534BU (10/5): Highly recommended!! - Stayed at the Melton Mowbray Premier Inn one night only, Saturday 4 October. Very friendly lady staff member booked us in with recommendation of a local taxi company for our night out….A2B Taxis. …..great recommendation with prompt service. Sunday morning table service breakfast was excellent, very friendly attentive staff with a special mention to the very busy chef, Reanne. Our poached eggs were ⭐️⭐️ ⭐️⭐️⭐️cooked perfectly!!…. She appeared very busy with a number of breakfasts on the go but still managed to do perfect eggs!! A very pleasant stay in a Premier Inn.
• LorraineUKEngland (10/5): Great hotel great staff - The staff make this hotel an excellent place to stay. They are welcoming, friendly and helpful. Reception staff Dave, Rachel. Abi and Christina are all so helpful and friendly. Head of housekeeping staff Sam is so efficient, warm and friendly nothing is too much trouble to her. Also Lyndsey in housekeeping is very helpful and very good at her job. The food at breakfast is excellent and Natalie the Manager ensures it is all run smoothly. Del is so lovely and welcoming and helpful as is Abbey. The chefs are very good and also very helpful. Talia a general manager is very efficient and very helpful and always gets things done quickly if you have a request. The issues I have are about the building and are issues for the management of Whitbread to address. There is no air con which I think is a must in any hotel. One of The grab rails in the bathroom of the room(s) which a lower bath/shower is not located in the right position and is of no help currently. The accessible room with a wet room is located so far away from reception and the exit, that walking the distance is, and will be a problem for people with mobility issues. There are no fridges in the rooms. My medication needs to be in a fridge and the staff kindly made arrangements for it to be stored in the kitchen fridge. But a fridge in a persons room is necessary not only for medication but also to store a drink and sandwich especially when you are staying a long time like I am. I hope Whitbread address these issues. I hope they also they recognise the great staff they have and that it’s the staff which make the hotel good and make people want to return again.
• 681eugeniad (10/5): Amazing stay at Premier Inn. Staff very helpful. Answered on all my request. Room was clean . Bed was very comfy. - Amazing stay at Premier Inn. Staff very helpful. Answered on all my request. Room was clean . Bed was very comfy. Will back again and I will recommend it for my friends!
• gavintO1370NF (10/5): Welcoming - Nice clean place, staff very welcoming, and chatty to you. Well done to Kira and Jodie who made us very welcome, gave us some knowledge of where was good to eat and drink in the town.
• Mobile47503806903 (10/5): Nice stay - Nice stay .. thanks Angela for your assistance when we asked whith the room . And thanks to the hotel chain for the witnessed assistance with a defib when they were asked .. super team
• Violet250951 (4/5): Never again! - We have stayed in many Premium Inns but never any as tired & tatty as this. Cleanliness left a lot to be desired. The bath mat was stained, there was only one bath towel and the toilet didn’t look as though it had been cleaned. We were also allocated a room the furthest from reception, when the hotel was half empty. The corridors smelt and the carpets were well worn & stained. The staff are flippant & unprofessional and needing training in customer service. First impressions count!! I would not recommend this place to anyone - it’s a disgrace to Premium Inn.
• Nomad59658884486 (10/5): Good stay - Stayed at Premier inn Market Harborough 2 weeks ago. Room looked very clean and reception was very nice and helpful. Dinner was very nice and tasty. Will be back again for Christmas.
• rebeccawL2135PM (6/5): Morton Mowbray - Great location, however the negative side of this is quite different: staff at the front didn’t want to know when I asked for clean towels, forgot to give us WiFI code, microwave meals at evening weren’t worth 55 pounds. Awful smell in bathroom, AC leaked cold icy water constantly. No clear signs on parking ether.
• nataliecR8232HK (10/5): Best stay if the year - Just want to say a massive thank you for all reception and management team for so lovely stay. Manager support in all my stay. My child got presents and coloring book from reception. My daughter want to come back for next stay. Highly recommend this hotel.
• MaryB1121 (10/5): Best Premier Inn Breakfast - Friendly, cheerful staff. Car park at the rear, remember to enter your reg no in Reception. Limited menu for the evening with the meal deal being cheaper to reflect this. Food was well cooked. Breakfast was cooked to order and the best I've had at any Premier Inn
• M5746ZIannh (10/5): Excellent Experience - My husband & I have been staying here off & on since August while waiting to move into our new house. Our experience here has been an excellent one, both the staff in Table Table & the Premier Inn are professional, helpful & courteous. We would like to single out Tia, who has been first class throughout & understanding of our needs during this stressful time for us. I hope Tia is recognised for her ability & talent in this industry & I hope she will be encouraged to progress within your company. Thank you|
• laurapP1380SP (10/5): Wow! Excellent service!' - I’ve lived in Melton all my life and honestly can’t believe it’s taken me this long to stumble across this absolute little gem for breakfast – wow! From the moment I walked in, I felt welcomed. The place has such a lovely, relaxed vibe, the kind of spot you instantly feel at home in. The food was spot on – beautifully cooked, generous portions, and you can just taste the quality. It’s the kind of breakfast that sets you up for the whole day and leaves you planning your next visit before you’ve even finished. And then there’s Jodie who works the night shifts– what a star! I got chatting to her and she was just exceptional. So warm, friendly, and genuinely interested in making sure everything was perfect. She went above and beyond, and you don’t often get that level of care and attention these days. The whole restaurant was spotless, I have visited some fantastic restaurants in my time but this is definitely up there in my top 3!! Honestly, this place is a real game-changer for breakfast in Melton. A hidden treasure that deserves to be shouted about – I’ll definitely be back again and again, and I’ll be bringing friends and family too.
• Debthefoodie (2/5): Room temperature - Only one person at reception who was busy dealing with other customers. We checked in & got to our room to find there were were no towels in our room. We went downstairs to report this & were given a bale by the friendly receptionist We had had a tiring day so just wanted a shower & to get to bed for an early night The temperature controls did not work in our room. We were up in the middle of the night trying (& repeatedly failing) to reset it from the balmy 24-25 degrees it was set at. We followed the instructions to the letter to no avail (we’ve stayed in quite a few Premier Inns & are familiar with the controls). We reported out problem in the morning and the helpful (different) receptionist apologised & gave us the customer service number to ring as we had not had the famous “guaranteed good night’s sleep” We spoke to Nadine who rather tersely told us there was no air conditioning in Premier Inn rooms. Pure semantics- temperature controls did then. The bottom line is that we both work repeatedly in the night iverheated and needed to stand by the open window to cool down. Nadine informed us that because we didn’t report it in the night, there is nothing they could do. I have only had cause to complain about a poor night’s sleep many years ago and the duty manager was able to refund us in the spot. I certainly was t expected to dress & report our issue during the night. Nadine said we could have telephoned & didn’t have got dressed & our room would have been changed. So she clearly expected us to walk through the corridors in night attire & our luggage in hand if an alternative room had been found for us. Disgraceful customer service
• bjc1980 (6/5): Hotter than a California reaper chili but with wonderful staff - An amazing bunch of staff- they were all so lovely, tempered by room that was so hot Dayan would have been forced to remove his jumper and stick with at shirt and flip flops. Food was great. The inn is looking tired. Our toilet seat was in desperate bed of replacement. The carpets are all quite worn and frayed, the bed as always at premier in was shopper comfortable but I had to allow it to dry from my sweat pool at 3am (and this is not me being sarcastic). We had a fan on full blast all day during our stay and the window open (outside temp 18.5c). Room temp felt close to 35 and that is conservative. A winter stay with windows open probably fine. If you are an Orc in the master of darkness flame torture department, you’ll be fine. Otherwise bring very lightweight PJ’s.
• Bertiepequena (6/5): Family wedding stay - Lovely staff, spacious room BUT air con non existent and the fan didn’t really cut it on a mildly hot evening. Carpets a bit tired and generally needs an update. Friendly welcome though was fabulous
• Sue149 (8/5): A pleasant place for a short stay in the area or a working visit - You know what to expect wit Premier Inn and this one does what it says on the tin. Very nice and helpful staff at reception, dinner and breakfast. Free parking. My room was quiet, comfortable and clean. Everything worked including in the bathroom. There is a restaurant on site and they were happy to accommodate my fussy tastes. Breakfast is the usual buffet selection plus hot cooked items on request.
• DJane61 (10/5): A great venue! - A great venue. Staff were friendly and extremely helpful. Comfortable, clean room and bathroom. Good service and food from Table Table next door, too.
• ash4cash (10/5): 5 stars - Great staff , I arrived late 10pm , I spoke to the receptionist on checking in said I had a very long day , she offered me some fruit as no food available. Great nights sleep . Same receptionist Allison was covering for chef due to absence of chef . My breakfast was excellent 5 stars , Chloe was also very helpful. I recommend this premier inn highly
• Something2345 (4/5): Poor quality hotel - Premier inn has gone down so much We had a room ,no AC working, no net Curtains, no privacy, people across could see directly across and like wise Whst has happened to this come a have a comfy sleep, not any more The rooms are dark and that wow mo more Travel lodge have overtaken you Poor service now 3 rd Premier in now in a row Never again will.we visit
• frano623 (8/5): Over night stay. - Friendly staff, free on site parking. We ate out as wanted to go into Market Harborough which is a lovely town. Comfortable clean facilities.
• iqbalshaha (4/5): Parking ticket for parking in hotel car park - It was standard. Just Got charged a parking ticket for parking in the car park, causing a huge inconvenience. Tried to ring staff but no answer. Will be going down to complain about this as I definitely gave my car registration plate written down to the staff at the desk.
• adampG1343ZP (6/5): Would stay again but voice my problems, - Everything was great apart from the water pressure of the shower as we were at the far end of the building it was very poor, also they forgot to hover our corridor about 50 meters of it debris everywhere,
• Road42100288762 (4/5): Family room ? Only one. (The one on the web) - Although the prices are competitive and the breakfast at the Tarpole next door is excellent value, there is only one "real"family room. The others are double rooms with an extra bed squeezed in. Comfortable? Not really, and there was a strong un pleasant musty smell from the carpet but I guess that is pretty standard.
• 10cities12months (10/5): Lovely stay - Really nice stay, we love a premier inn because we know what we get each time! The rooms were as expected, the comfiest bed ever! Friendly staff too.
• KMBSmudgersmith24 (10/5): Great location and very good value hotel - Was a little hesitant to book this because of some of the reviews. However, I was very happy with it. Reception were super friendly and the room a decent size and very clean. Parked right near reception. Breakfast in next door Beefeater (15 second walk) had very good options and the lady on duty was amazingly friendly. Location of hotel is superb for exploring.
• MacTheKnife01 (6/5): Provision for disabled persons below expectations. - I have a disabled partner and accessibility rates highly in my reviews. Premier Inn has a very good reputation for disabled access and ability to book, on its website, rooms including disable options at fine detail. GOOD POINTS: - Situated in a very attractive spot, close to the Tees tidal barrage. Many sporting amenities nearby. - Very friendly and helpful staff. They were happy to let us take the wheelchair in and out through a fire exit rather than the tricky route through reception. - Good food service at the Beefeater (Talpore) pub next door - open all day, also a good venue to meet friends. THE DOWNSIDE: - Bedroom facilties below expectations. Bed only standard double bed size. We usually expect larger than this. A disabled person needs the extra bed space when sharing with a partner. - Not a walk-in shower; a low-height bath with shower over instead. We were aware of this at time of booking, and the height of the shower was clearly stated and checked before we booked. However we found that the grab rails, though numerous, were not ideally situated and my partner found it very difficult to grasp two at once, as required. SUMMARY: Overall a little disappointing - not as good as other Premier Inns where we have stayed. It has many good points at a sensible price and would be well worth consideration by non-disabled people. However we are not likely to be staying again; other hotels in this area can serve us better. I can award only three stars.
• R6382JBmatts (10/5): Nice, comfortable stay - My third stay here, it’s a great location. The beefeater next door does the standard food well. The bar side needs decorating and new tables and chairs. With the campsite at the back and the white water place out front I guess it gets well used! The walk along the River is nice and to the infinity bridge and back is a couple of miles on flat paths.
• stephanierX9389RL (10/5): Date night with the hubby - Warm and welcoming feel. Staff in hotel were lovely and friendly also in the adjoining pub where we had a lovely evening meal and breakfast in the morning. Room was clean, towels and fan were provided. Tea/coffee in room. Vending machines available in hotel reception.
• 101tanyan (2/5): Worst place I’ve ever stayed - This was the worst premier inn I’ve ever stayed in. The room was tired and had stained carpets. The bed only had one pillow each which had a very strong smell of sweat. When I asked at reception for different pillows they explained there were no clean pillow cases so had to use the additional pillows from the top of the wardrobe. These pillows had clearly been used and were not clean. We were brought two additional cushions. Later I went to reception to ask to upgrade to the meal deal and was met with hostility. I felt awkward and apologised saying I felt like a pain. The male at reception then said “yes you are, don’t come back again”. I’ve honestly never been so badly treated especially when we’d paid next to £100 for the privilege. The hotel was in a terrible state of repair and the reception staff were so rude. The room was damp, the door frames were battered, there was a hand mark in the headboard. The housekeeping staff were lovely and the staff at the restaurant were also lovely - they didn’t seem surprised at all with our experience of the premier inn reception staff. I would never return here and would strongly discourage anyone else to. It was a dreadful experience.
• Quest22245048494 (10/5): Clean rooms, Friendly staff - Clean room, friendly staff and very accommodating. Other guests started causing problems and they dealt with them quickly and efficiently. I really felt for the staff as these guests were being unreasonable and really selfish. But the staff dealt with them professionally and promptly. I was very impressed
• simonf136 (6/5): Like sleeping on satans lap - The beds are comfy and as you’d expect from a standard room. But the room temps are close to sleeping on satans lap and the understanding on the front counter from a simple request is far from Desirable, the bathrooms while clean have a stack of loo roll NOT a tried and tested roll ! Poor really. No air con or even a window that opens wide enough to allow in any air flow would be a good idea Leaving me to suffer grumpy children and worse a wife melting next to me
• Deruluc (10/5): Perfect little pied a terre - Perfect hotel for a 3 night stay to attend a wedding. The staff are all extremely helpful and kind both at reception and in the restaurant. Bedding is very confortable and if you have a room facing the back you can hardly hear the road even with the window open. Rooms was clean, just a small smell of humidity due to poor evacuation of steam from the bathroom, but hopefully this has been sorted since then
• malmond1972 (8/5): Lovely stay - Very pleasant stay at the Premier Inn, also benefits from a lovely location by the Barrage. Room nice and spacious, bed very comfy, bathroom clean and shower hot and powerful. Breakfast at the Beefeater next door was very good as well. Wide selection, cereals, breads, fruit and full english items. Bev was a superstar, always pleasant and looked after us. Ate there twice for dinner and again was tasty. £22 for a ribeye was probably a bit too much for what it was, however the triple cooked chips made up for it as they were amazing!!
• gerrardscrossmum (8/5): Comfortable and clean - Very standard premier inn. Comfortable bed Quiet and clean Beefeater next door for meals- standard stuff there A bit tired- bathroom sink chipped Carpet - mucky brown and although I’m sure hoovered was dated and I didn’t want to walk on it Vending machine in lobby
• carlybD7495HT (10/5): One word... AWESOME - Thank you all for a wonderful stay! The hotel is beautiful, right on the tip of where the Tees Barrage is and definitely one of the better Premier Inn's! Thank you to Kevin and Sarah who made sure my stay was one of the best I have ever experienced!
• 578ninia (8/5): Stay at whitewater way Premier Inn. - It is pretty good except a few things. Wifi is not good. Mobile reception is also bad. Food is fine. Restaurant looks quite popular. Cleanliness is ok. They don't clean the room everyday unless you request. No lift and a long corridor to go through to get to room or getting out.

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