Premier Inn Hastings
Location: 1 John Macadam Way,St Leonards on Sea,Hastings,East Sussex, Hastings, GB
Star Rating: 7.6 Stars
Property Type: Hotels
About this Property
Experience the charm of seaside comfort at Premier Inn Hotel Hastings, your ideal retreat for both business and leisure!
Prime Location
Nestled just a 10-minute drive from Hastings' vibrant old town, you have easy access to delightful shops, events, and cozy pubs, perfect for unwinding after a day of exploration.
Exciting Attractions
Dive into adventure with nearby attractions, including the seafront adventure park and aquarium. Discover the natural beauty of National Trust spots and visit the quaint neighboring towns of Bexhill and Rye.
Unmatched Comfort
Relax in our extra-comfy beds and enjoy delicious meals at our welcoming restaurant, ensuring a delightful stay that caters to all your needs.
Don't miss out on the perfect getaway; secure your stay at Premier Inn Hotel Hastings today!
Important Information
70 spaces, including 6 disabled bays. Height restriction to upper car park. Parking for 1 long vehicle on slip road leading to hotel.
Travelling into hastings on A21 (London Rd), the hotel is on the right, next to Sainsbury's supermarket. Next to the Windmill Brewers Fayre. Sat Nav users should use '1 Macadam Way' or post code TN37 7SQ
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Air conditioning
- Restaurant
- Electric vehicle charging station
- Breakfast available (surcharge)
Rooms Available
-
Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
-
Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
Guest Reviews
- markmU8088PR (8/5): Great staff - Recently stayed here and couldn't really fault it. A big thank you to Steph, Lucien and Stephen who couldn't have been more friendly and helpful.
- hideo (2/5): - エレベーター故障、三階の部屋まで荷物運ぶの有り得ません!
- Sjc997 (6/5): Premier inn - Standard - Good location to the motorway, staff friendly, slightly noisy from other rooms and a smell of damp (reported to the receptionist who stated she knew!). Conversely, cheap, comfortable and has a beefeater on site. Free parking is always an advantage.
- A3305OLcaitlinw (6/5): First time in harrogate - Decided to go for the first time a trip to Harrogate to see the Stylistics with my mum. I would say overall it was a ok stay. The staff were friendly, breakfast was fine. However, this hotel does need proper management support and requirement of more staff to get the place back to a high standard.They also need to invest in decor and maintaince as it is run down. You can tell this is affecting staff morale. Also, the cleaning in the hotel is poor with dust, dirty floors in corridors and the lift. I also had a little poo stain on my toilet when I arrived in the room.
However I would like to say a big thank you to Tim and Kade, they have made our stay very welcoming and friendly. They are an assest to the team and have made up for all the little mistakes.
- SLJ1972 (10/5): Great Nights Stay in Harrogate - Great stay at the Premier Inn in Harrogate. Rooms were a decent size, nice and clean with very comfy beds. Lovely quiet hotel so slept really well. Good choice of evening meals and breakfast also had a good choice. Staff here are very friendly and nothing was too much trouble. Two members of staff really stood out. Both Tim and Haydn went above and beyond, what a great asset these two members of staff are. Would highly recommend staying here, it’s in a central position so a 5 minute walk to the town centre
- laylaw390 (10/5): Lovely clean room - Clean and professional. Staff were lovely and very polite. Especially the young lady called Liv. Room was clean and cozy.
- jansmith999 (6/5): Dreadful Breakfast! - Before I check out this morning I thought I would post my review. My husband and I have stayed for 2 nights and booked a premier plus room. The 4 th floor room has everything you may need, fabulous shower, white towels and great view. We thought we would pay for breakfast at the hotel on our 2nd morning which is today only to find both lifts out of order so had to walk down 4 flights of stairs to the restaurant. We were asked for our room number which was 408 only to be told that we were not booked in for breakfast but as a gesture of good will and the lift situation they would honour our breakfast. I insisted that we had paid for this, how embarrassing we felt. Sorry your not on the restaurant list but go through!!
The breakfast was absolutely dreadful, everything and I mean everything was overcooked and hard to cut, there was no soft bread only hard stale pieces, no orange juice, just dire.
My husband and I were mortified just how the morning was unfolding and embarrassingly left to walk back up the 4 flights of stairs back to our room having managed to eat a very small amount and couldn’t wait to leave. Before we did, I checked my bank and we had paid the £21.98 for this appalling breakfast and all the embarrassment that we felt at the restaurant entrance. Absolutely appalling service for a Premier Inn.
- jamese941 (4/5): Worth looking around for alternatives - Currently, not a great experience. Rooms tired and dirty in places, hotel lacking any atmosphere. Beds are comfy though.
- gilliancH928VZ (4/5): Not good enough - There was one bath towel and one hand towel, with hole, for 2 people. No glass in bathroom. There were no grab rails, I couldn't use the shower over the bath. The corridor was dirty, looked as though it hadn t been hoovered in a week. Bags of dirty linen in the corridor at 5pm.
The receptionist did bring some refill milk to our room. But we were refused breakfast as they couldn't open the till!
- Fred2462 (6/5): Rubbish - Booked a twin room and was given a premier plus double. They insisted it was booked as a premier, even though our paperwork said not. Only one lift working they insisted a premium room has extras, but in all honesty the ordinary rooms are more preferential. Had to share the bed when we wanted a twin .
Dined in the restaurant, what a fiasco. Booked a meal for 5.30pm. Arrived, couldn’t find anyone to book us in, then was informed that the meals didn’t get served until 6pm. The meal when it arrived was cold and not edible. They took it away and said they would replace. We then waited for over an hour for the meal to arrive. It wasn’t much better. Finally left the restaurant nearly two hours later and was not impressed. Won’t be booking this premier inn again.
- michael (4/5): - No wifi for the majority of the stay. Had to go to mcdonalds over the road to finish my work.
- margaretjM2252CF (10/5): Thankful - Myself and my wife stayed with you last week
After a awful day at a funeral we were greeted by helen on reception who made us feel so comfortable she cared about us and how awful our day had been
The restaurant didn’t seem busy but the girl didn’t stop
Hats off to them both for making our day end a lot better than it started
We will definitely be back.
- 76ricor (10/5): Welsh choirs concert in havant - I am writing this mail as we have just come home from a choir concert In havant,and stayed in premier hotel in havant.i have to say that the hotel was perfect,we were made most welcome by your staff,room was perfect.when we went for breakfast were again met by the door by our waitress who made us welcome and gave us outstanding service and attention ,her name was "LIV".and can I also say the breakfast was outstanding,the chefs,"Barry,and Liam did an outstanding job.
- L867WSmichaelp (10/5): We are a Welsh male voice choir visiting Havant for a concert - On arrival the ladies at the reception Vicky,Sam and Yvette were very helpful and kurtious booking everyone on the coach in without any issues. Emma welcomed everyone into the dining room with a big smile showing everyone where everything was.Barry,Liam and Darian were great making sure the food was prepared and of a very high quality. I would recommend the Premier Inn Havant and their great staff to anyone visiting this area
- E8379LKdonaldt (2/5): My review says if all - Stayed here 3 times previously and always enjoyed and this time went with friends who hadn’t previously been.
On the first night chef hadn’t turned up so had to go in the pouring rain to find an alternative restaurant.
On the second night arranged to stay in because of awful weather. Restaurant very quiet and we may have been the only ones dining. No sea bass and we all decided on fish and chips. 45 minute wait and meals arrived, chips and mushy peas cold and hard to believe but no vinegar in
the hotel also bread and butter ordered turned out o be cold toast. No replacements provided and then told no desserts at all. Drink on the house offered but manager missing the
point we hadn’t had a proper meal and neither was a replacement or refund offered. Had to leave the restaurant hungry.
Retired to the bar to play cards asked for drinks but when requested a Pernod were told “we are a hotel not a bar.” No heating in the bar area and had to ask for it to be put on.
Obvious staffing problems in the hotel which was made clear to us and the fact they had to draft a manager in from another Premier Inn.
Spoke to guest relations and offered a voucher for Brewers Fayre or Beefeater,
none of which were of use as the nearest ones from our homes were almost 20 miles
away.
A wasted short break.
Fold
- annabO9474DY (10/5): Stay with Treharris MVC - Lovely hotel to host the Treharris Male Voice Choir for the weekend. Brilliant location, very clean hotel & superb staff. Thanks to Vicky, Sam, Yvette, Liv, Jess, Barry, Liam, Damien. And a special thanks to Emma, the brilliant manager.
- angelafarrance (10/5): Great nights sleep - Stayed last night after an evening out. I was given a room on 3rd floor which has been refurbished. It was so nice, very spacious, comfy bed, super clean, had a really good nights sleep, didn’t have breakfast, but there is a restaurant downstairs. Perfect for an overnight stay, added bonus of air con as hotel rooms do get hot so it was great.
- 706rosiec (2/5): Disgusting - Avoid, possibly the worse Premier Inn in the country our room smelt of urine and there were several issues with cleanliness from visible cobwebs, marks to wall/flooring and a room conditioning unit which was filthy with visible dirt/dust. A complete hazard to health. We would have left immediately but we checked in very late after a 6hr journey- checked into the Holiday Inn the next day.
- carlosdav1986 (10/5): Highly recommend - Great food, breakfast was really nice great price the waitress couldn't do enough for us. I would definitely recommend.
- K11MLianm (10/5): Great service - We stayed with you last week…
On arrival (it was late) and the restaurant had closed for food,,
The receptionist was very lovely and helped us order some food to be delivered nothing was too much trouble she even gave our child some sweets from out the back
She was one of the nicest receptionist’s we have ever had encountered so thank
You helen
⭐️⭐️⭐️⭐️⭐️
- michaelaI5384CH (4/5): Nice staff but not enough staff! - First off I thought the staff were very good BUT there were too few of them on duty on Friday and Saturday. I had dirty towels left in my bath and the tv remote took a number of coming and going from the member of staff before one finally worked. There was no Sunday service on the evening in the restaurant because of a seeming problem with getting a chef. I was not the only guest to complain about the housekeeping over the weekend.
- V5962CTpaulw (2/5): dreadfull - The only thing I can say is it was awful! from the minute I got there, bar, food, drinks, cleanliness and service. followed up by a complaint that nobody got back to me with
- P7968DGjulieg (2/5): A memorable stay...for all the wrong reasons. - Premier Inn what's happened to you? This hotel has cold rooms, cold meals, and slow almost non-existent service. I'd advise anyone to give this so-called, 'Premier' Inn a miss. So sad that things have come to this. I've previously stayed at many other Premier Inns and enjoyed it. I'll give Premier Inns a miss in future.
- yorkshiresuel (8/5): Great weekend stay - Due to staffing issues we had a long wait to get checked in. Ian was great although a bit stressed - The room was great and the bed super comfy. The breakfast was very good apart from the beans which needed quicker replenishment. The staff were great. The location was good with a short work into town
- O1769CJpatb (4/5): Disappointing. Not a good example of the standard of the Premier Inn brand. - Dirty room, barely any staff.
Breakfast disappointing as kept warm for a long time, and only one egg left when we went down at 8.30.
We had to ask the receptionist to get more! The coffee machine was not working.
Location was fine and the beds were the usual quality, but - by and large- it was a disappointing experience.
- B724GZrobertm (4/5): Makes me think Premiere Inns have rapidly gone downhill. - Worst experience I've had at a premiere inn. Parking was non-existant in a very busy town. Faulty lights in the room, which was met with the solution "I don't know what to do". Bar pumps were broken so no quiet pint on the evening. Worst of all, we went to breakfast only to be told the chef hadn't turned up so continental breakfast only. I book with premiere Inn expecting a minimum level of service. But seemingly this hotel only has 2 staff to run the entire building with very poor maintenance provision.
- 125maddiee (8/5): Poor restaurant closing times - No clear instructions on where to park and once I found a space behind the restaurant and walked back to the hotel the machine in the lobby to enter your registration wasn't working, after spending time finding a parking space and then checking in the restaurant had finished serving 9.15 pm so unable to get an evening meal.
I ordered a drink as I'd been driving all day sat down to see if I could order a food delivery locally.
I was then told the bar was closing and that I could take my drink to my room 10.00pm.
The room was nice and clean but a little cold for my liking, I didn't order food to be delivered as there was no phone in the room to let me know when it had arrived, so went to bed.
There are no charger usb ports or pads in the room so I was unable to charge my phone for the next day so resulted in having to switch off my phone to conserve the remaining battery charge.
Had a great night's sleep, and went down for breakfast, the restaurant is across the small access road and down steps it's also uncovered so if it's raining you will get wet.
The breakfast was the usual premier inn affair, so quite happy.
I returned to my room and got ready for my days activities.
To be honest I wouldn't use this site again due to the restaurant restrictions I usually arrive a little earlier but in this instance the fact I was looking forward to my meal after such a long trip spoiled my experience
- Browns38 (6/5): Premier Inn, but not as we knew it! - Firstly the positives: The room was clean and quiet, the bed and pillows very comfy. The location is ideal for the Convention Centre. However, regrettably the total lack of staff let it down badly. For example, the automatic check in wasn't working. Those staff who were there were very friendly and helpful, and doing their best, but were so rushed off their feet, trying to do everything, reception one minute, bar the next, chasing up breakfast etc. One morning we went down for breakfast and couldn't find a seat because so many tables had not been cleared. Out of the 3 nights we were there, a hot breakfast was only available on day one. Day two the chef was late arriving and day 3 they hadn't turned up at all. Rooms weren't cheap, then you pay extra for breakfast, plus parking for 4 nights cost £40. Sorry but we will be going elsewhere next year.
- Kazcan71 (10/5): Comfortable - Lovely clean room with comfortable beds as usual. Easy to get to and quiet at night. Good to have free parking. Breakfast had plenty of choice.
- P9672AVrobertg (2/5): Worst Premier Inn Experience to Date - Unhelpful staff, cold food, dirty tables, unable to get hold of anyone.
We regularly stay at Premier Inns for business purposes. This has to be the worst one to date.
- LenB432 (10/5): Very good location - Very friendly and helpful staff, Accessible room very good, accessible parking very good.
Excellent location for the Conference centre and the Town centre.
Breakfast was good but required replenishing (only one sausage left).
- joannemP701QQ (4/5): Awful - On arrival nobody at check-in just a note on a scrap of paper saying back in 10 minutes but nobody arrived.
Used the card to gain access but doors opened with out them which is worrying as no security.
Curtain falling down in room,cups dirty,carpets dirty,corridors not clean.My daughter found a hot water bottle in her bed? Nails on the carpet.
Not good at all been using this Premier inn for years.They need more staff as its run down such a shame for the staff who are doing there best.
- Laferme370 (2/5): Yuk! - It is old, dirty and a let down to the brand. It needs a MAJOR renovation. There are many other Premier Inns in the area, in much better condition.
- 631edwinas (8/5): Lovely holiday. - Two days before travelling to Harrogate for a holiday between 5th-8th October, I had several misgivings about my choice of hotel due to the negative reviews posted online, late September 2025.
Entering the hotel these were my first impressions- a large trolley piled high with bags of fresh towels and loo rolls stood next to the reception desk where several notices apologised that the self-service check-in screens were currently “out of order”. I was quickly advised that our room was not ready. My shoulders must have visibly sagged because Ian Vassey,the Duty Manager,and Alex quickly turned the situation on its head with their positivity and commendable customer service.
My husband and I received a complimentary drink whilst waiting (only several minutes as it turned out) for room service to finish preparing our accommodation.
Our spacious Premier Plus room (overlooking the Majestic Hotel gardens) was very clean and all appliances worked. Comfortable bed too and an excellent choice of ambient lighting.I appreciated the selection of teas,a coffee machine and chilled complimentary water in a small fridge.
We did not dine on the evening of our arrival (as the restaurant was sadly closed) but were spoilt for choice of excellent nearby eateries just minutes away by taxi or a ten minute walk.
The self service breakfast was plentiful and enjoyed in the small but airy area of the restaurant overlooking gardens- squirrel lovers would be delighted ! I asked for plates to be heated which was quickly arranged.
The staff throughout our stay were attentive and helpful (including one or two quirky characters!).My thanks to dog loving Laura. I was saddened to read signage reminding customers about respect. Be kind. Treat the staff as you wish to be treated yourself.
There are obviously staffing issues (shortages) and yes, areas could be refreshed and others refurbished, but I have based this review on my personal experience. The accommodation was extremely good value and the upgrade to Premier Plus well worth the extra premium. I would not hesitate to return to The Premier Inn in Harrogate.
- JanetLC (4/5): The room smells of cheap air freshener - The pillows are too high and it smells of cheap air freshener. What about people who have allergies? They should use organic non chemical products to clean the rooms. The cost of parking is also high.
- mbt205b (2/5): Don't stay at this Premier Inn - nothing Premier about it! - The check in was protected and we were not able to have a key card. The room was basic, not even a glass. The air con unit was filthy, the room and bathroom had dubious marks and stains. The toilet was amatauned, and the whole room felt dirty. We packed up and left early and the staff didn't ask why. We moved to the Holiday Inn Express, which was perfect and cheaper!
- colind628 (6/5): Going Downhill. - Been using this hotel for 10 years and still our choice of venue to stay in. The rooms are always clean and presentable. However there are a few little things that all add up. The check in was a farce, but we eventually got to our room. A few rips in the carpet,one double socket didnt work, there was a light switch that didnt have a switch..I later found it on the floor and replaced it myself. The new card system didnt work and we had no electricity in the room for 30 mins till i realised the card holder wasnt fitted properly. again, i fixed it myself.
One thing that is worrying was the card also opened the room next door.
Tried to report this to staff but no one on reception.
One Lady resident was in reception wanting to speak to staff and was really upset at something but again, there was no one there.
Seems to be a distinct lack of staff.
Just little things but they all add up and some people will not return.
We treat the place as a base and nothing else so we will return next year but Premier inn need to sort some of these problems out.....and please get some staff that are approachable!!!
- 65Clarke (4/5): Must Do Better - Standards have certainly slipped here. Room not ready when we arrived after 4pm. Check-in took more than an hour. When we got to the room the door was wide open, beds not made up and cleaning not finished. Breakfast the first morning was complete carnage. No staff. No food. No clean table. Dirty dishes everywhere. Food eventually arrived 20 minutes later. Utter shambles.
Brief redemption on second morning when an excellent woman was in charge. Fully stocked breakfast and immaculate tables. Better late than never.
Would not recommend. Must do better Premier Inn ! Get it sorted
- BobBeckley (6/5): Not the best Premier Inn experience - Up to the usual standard but there were some issues: only one towel provided in a double room for two guests, long queues at breakfast, the food kept running out and not enough cups. They forgot that the clocks had gone back so we were locked out of our room at 11:00 am.
- catherinekR1097GU (10/5): plesant and comfy stay near family and friends - we came over from Dublin for family funeral in Hastings it was so handy and close to crematorium and family really good and comfortable.
- Odyssey741111 (10/5): Great food, even better staff! - Always love this place in terms of food! Great all you can eat brekkie, always hot, always tasty! Lunch too, great selection of foods to fill your stomach. Highlight of every visit is the staff, so kind, helpful, chatty and smiley!
- Paradise37292 (10/5): Weekend stay for a nephew's wedding - A good quality stay in line with Premier Inn's standards for rooms welcome helpfulness of staff ease of check in and out cleanliness and value.Brewers Fayre very adequate for breakfast and dinner
- 735stuarth (8/5): Great Location But Room Spoiled by Recent Refurbishment. - The location of this hotel was absolutely perfect for us: It is just off the A21 and next door to a huge Sainsbury's. We were able to access Hastings seafront within about 10 minutes' drive. The free (to hotel guests) car park always had spare spaces - and, besides, there is also an overflow area as well. Staff were friendly and helpful, and the free Wi-Fi worked well enough for virtually the whole time we were there (a little slow at peak times). We were given an absolutely HUGE room upon the third floor. We stay at Premier Inns a lot, and this was the largest we had ever had. Unfortunately, it had recently been refurbished and this had resulted in the removal of the usual work desk and reading lamp. Instead, there was only one very small, round table and one small chair. Also, despite the generous proportions of the room, there was little space for clothes, etc. This forced us to "live out of our suitcases" (so to speak). So, dear Premier Inn, "Please un-refurbish!!". We want a work desk (as advertised) and space for clothes!
- terenceg376 (6/5): Visiting family - We stayed here for a couple nights, location was good for us. The restaurant next door was as you’d expect, we had breakfast which was pretty good. The only downside to this hotel is the lack of attention to the hotel itself, shower curtain starting to smell damp which is very noticeable, also we stayed on the ground floor and at night you can notice a lot of noise from the room above, Most modern premier inns don’t have this issue anymore, it can certainly do with some modernisation. The cleaner must of worked half a day a lot of cob webs in the room and a couple spiders in the corners.
- P7135MUsuew (8/5): Disappointing provision for disabled guests in otherwise convenient hotel - Lots of free parking, good food, friendly staff, comfortable bed but small bathroom. I booked well in advance to get an accessible room with a wetroom but it wasn't possible as there is only one wetroom in a hotel with 95 rooms. There are four acessible rooms with baths on the ground floor. Most disabled people I know cannot use a bath so why this 5:1 ratio? I reluctantly accepted a room with a walk-in shower but it was a long walk from the lift . It would have been safer and more convenient with the addition of two hand rails in the bathroom. The restaurant had a level-access area and there were signs on the table giving priority to elderly and disabled guests. Unfortunately, the signs were so small, and often hidden behind menus, so able-bodied guests were using them, unaware of the inconvenience they were causing guests with walking limitations.
- R6101TUmalcolmh (4/5): The hotel and staff were good. - This is Malcolm Haywood,
I arrived around 19.00 on 12/09/2025 for two nights and after booking in at reception I was told to park my car down the hill which I did for both nights.
Earlier the week I received a message saying that I was to pay 100 pounds for a parking fine at the hotel.
As above I was told to park down the hill near the restaurant understanding that parking was free.
I would be grateful if this matter could be looked into and resolved.
Thanks
Malcolm.
- Steveheggs72 (8/5): An enjoyable stay that could have been better - Great location for visiting the Hastings area, Lots of secure parking with very helpful and friendly staff.
The room size was good but cleanliness could have been better
- stevedS2318EI (10/5): Above expectations! - Yvette ,the very welcoming and polite receptionist greeted me in a way that made me feel valued.As I commuted from London during the tube strike and was running late for dinner and she contacted the hotel restaurant and ensured that I would be served dinner,and yes I was hungry after driving 2h+ in my car. Yvette is a prime example of what outstanding customer service delivery is, the pleasant stay and experience was above my expectations.Would recommend
- U6837WDchrish (4/5): Poor Disability Services - Hotel was dark felt tired. Accessible facilities were poor. Bed and room was small and bed too low down, low level bath was unsafe for my level of disability
- T9768VFwilliamd (10/5): A friendly environment - Very friendly staff and very helpful, and only willing to help with local knowledge and advice, restaurant was OK for evening meals and drinks
- colinw467 (10/5): Very neat and tidy - Very clean modern room one of the best we have stayed in, the man on reception when we arrived was very pleasant too. Top tip do not eat in adjoining resturant its dirty and awful food
- Jet12125003902 (8/5): Great mattresses but shame about pillows which is equally important . - Very nice staff recently refurbished room so no problem there. The extra pillows were the same as on the bed so not happy with the pillows shame as mattress very comfortable shame they take away suitcase thingy as iv a bad back and had to use the bed .the windows next to reception are not nice to look at but it's down to restaurant i think but it let down the appearance when arriving maybe more flowers ect would improve 1st appearance.overall good
- Gemstone8312 (8/5): One of the nicest Premier Plus rooms we’ve had!! - Just had an overnight stay at PI Hastings, on our way to a family wedding.
We booked a Premier Plus room and it was one of the nicest we have stayed in. Everything looked lovely and new, clean and fresh. Bathroom was spotless. We had plenty of room and it was quiet overnight.
We booked the ‘meal deal’ and ate in the Brewers Fayre on site. It was a bit confusing when we first arrived as we weren’t sure where we were supposed to go. But we were pointed in the right direction and ended up having a great meal. Service, food and pricing were excellent. Breakfast was also good in the morning.
Would definitely recommend this PI if you need a comfy bed for the night. If we are ever back in Hastings, we will surely stay again.
- steph_willows (8/5): Enjoyable stay - Used this hotel as its only short drive to the ferry terminal.
Receptionist was helpful and friendly when checking in. Room was clean and comfortable. Restaurant staff work so hard. Jess was rushed off her feet.Working the bar,taking orders,bringing food out all by herself! Liam was the chef and on his own too. There was a wait for the food but once it came out it was spot on. We all enjoyed our meals. Jess was very apologetic for the wait but it wasn’t her fault or the chef. Breakfast was ok,not a great deal of choice for the continental breakfast.
A lovely stay but restaurant needs more staff.
- Shengxiu (10/5): 好! - 交通便利,宁静舒适。
- Mark0751 (4/5): Bad location, bad restaurant - The hotel is fairly close to the motorway with good links to Portsmouth and the South East, making it a convenient place to stop. However, even with the windows shut you can still hear the traffic.
There is nothing within walking distance and even the closest pubs or restaurants are a 10 minute drive, meaning you are forced to eat in the hotel restaurant.
The restaurant has a very limited menu, is run down with poor service and absolutely no atmosphere despite the captive audience. All the food is either deep fried or slung in the microwave.
If you need to stay in the Havant area go to the Permier Inn Havant South hotel instead and avoid this one if possible.
- Jwl464646 (8/5): Great - This Hotel is very good for visiting Hastings. The staff are very friendly and helpful. The restaurant next door is fine for a quick evening meal and drink. Again the staff make the restaurant especially Emma who goes above and beyond what you would expect in a brewers fayre.
- N2591AQnoaha (10/5): Very nice restaurant - I come here a lot because if the restaurant they have here and even though it's kinda basic it's great. Their breakfast food is q classic English breakfast and it's a buffet so you can get food for free
- nick1of2 (6/5): Could do better - Comfortable Premier Plus Room. Charged an extra £17.00 for amending my booking to one day earlier. Outside of hotel is scruffy. Battered doors leading to the restaurant. No hot water for morning shower. Apparently something to do with roadworks. did not eat at the restaurant. There is a Mc D's nearby if that suits you.
- Marigold1309 (10/5): A good hotel though it is a long way from the town centre and train station. - Friends and family have stayed here for various reasons as it is a good deal for room and meal service, however this needs a bus trip or car journey to town, though a restaurant and bar is available for the times one stays here. Would come again as there are some good things to have here.
- roselinap2024 (10/5): A bit far from the town centre hotel but good quiet rooms and a meal service place. - Have had a few good times here though this hotel is right out of the way of the town centre and definitely is a bus or a car journey away, however they have quiet rooms and a good meal service for both mornings and evenings. Would come here again as it is a popular place for a stay.
- Garythack (8/5): Clean hotel nice food Great staff - Nice clean hotel
Brewers Fayre attached
Hotel and staff lovely
Got a meal deal absolutely a bargain
Food good Piping hot and good portions
However too many feral brats allowed to run wild around the restaurant with parents who clearly didn't care
Not the pubs fault but did spoil our dinner
- 861rickf (6/5): Disappeared - Very comfy bed although pubic hairs on bed sheets, poor standard and selection of food at breakfast for an all you can eat breakfast.
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